Is multitouch broken? - Moto Z2 Play Questions & Answers

I first noticed this on Instagram. If you zoom into an image, and your fingers get close to the edge of the screen, the image will unzoom.
I thought it was a bug in Instagram untill I noticed something similar in Photos.
I just download the first multitouch tester in the appstore I found and it seems to be a flaw in my phone.
Start with two fingers in the centre and drag to opposite edges. The circles under your fingers will disappear. If you have only one finger on the screen, that region of the screen will register it. But no more than one.
Just me, or? (I did search but couldn't find anything.)

Just my phone then?
PS it's easy to check right in Chrome. Just two-finger zoom, and notice how zooming stops (or not) just before the screen edges.

Multitouch works fine here. Playing some games like CoC and Vainglory and having no issues so far.

I just bought this phone a month ago, I noticed i also had this issue.
this issue can be easily spot using multi touch tester. I try placing my finger on the center area, and the second finger on the edges area. the edges don't recognize any touches.
singel touch the the edges is no problem
is there any know fixes for this?

Same on my Z2 Play. Hadn't noticed it until I read this thread, though. The dead zone around the edges is so small it doesn't really affect everyday usage, at least not for me.

indrekh said:
Same on my Z2 Play. Hadn't noticed it until I read this thread, though. The dead zone around the edges is so small it doesn't really affect everyday usage, at least not for me.
Click to expand...
Click to collapse
well i notice it while playing games, and after acknowledge such issue, I'm starting annoyed and hoping for any fix from Motorola

Related

Improperly grounded touchscreen?

My capacitive touchscreen has been having a pretty odd issue. If I lay the phone on a bed or desk and try to use the touchscreen with only one finger, I get all sorts of weird input on the screen. Then, if I touch the phone casing while repeating the same motion with the same finger (anywhere on the side of the casing or rear panel) the touchscreen works flawlessly.
Right now, my device is sitting on my bed, if I unlock it and try to pull down the notification window shade with just one finger, it's impossible. If I touch the casing with another finger and then try to pull down the shade, it's flawless.
From my understanding, in a capacitive touchscreen, a layer of electrons (ions?) is passed over the screen and a sensor detects where the flow of electrons is interrupted by the electrical conductivity of the human body. It seems that my phone is having issues with the electrons not just flowing over the screen, but around the casing as well, causing issues.
Anyone else experiencing this?
DaytonaZ33 said:
My capacitive touchscreen has been having a pretty odd issue. If I lay the phone on a bed or desk and try to use the touchscreen with only one finger, I get all sorts of weird input on the screen. Then, if I touch the phone casing while repeating the same motion with the same finger (anywhere on the side of the casing or rear panel) the touchscreen works flawlessly.
Right now, my device is sitting on my bed, if I unlock it and try to pull down the notification window shade with just one finger, it's impossible. If I touch the casing with another finger and then try to pull down the shade, it's flawless.
From my understanding, in a capacitive touchscreen, a layer of electrons (ions?) is passed over the screen and a sensor detects where the flow of electrons is interrupted by the electrical conductivity of the human body. It seems that my phone is having issues with the electrons not just flowing over the screen, but around the casing as well, causing issues.
Anyone else experiencing this?
Click to expand...
Click to collapse
This appears to be a significant issues of owners of the HTC Incredible. You might get more useful information in that board, seeing as how they've been experiencing it for much longer than we have.
Wow, the video that they have on the Incredible forums of the phone on the Styrofoam is exactly the same issue I am seeing on my device.
I would link it, but apparently new users aren't allowed links. Ugh, this is a real bummer. Especially since that guy had 2 replacements sent to him, both with the same issues.
I too am experiencing this. I want you to try something a little different. Pull the kickstand out and stand it up on the bed. Then put your finger on the kickstand and you should be able to pull the notification bar down all the way to the bottom and let it lock with your other hand while still keeping the finger on the kickstand. Then take that finger off of the kickstand then slowly bring the notification menu bar back towards the top with your finger. Tell me your results. And i'll let you know if we had the same.
It appears that HTC has got some serious quality control to enforce on their recent devices. At this point, releasing a flagship phone with these issues is nothing short of unacceptable. I'm as big of an HTC fanboy as they come, but I'm really considering switching loyalties to Motorola is this crap continues. It's bad enough being capped at 30fps on the Evo.
If I put my finger on the kickstand I can pull down the notification bar completely, without issue. When I let go and pull the bar up, it works, but looks like it is trailing behind where my finger is by about a half inch, until I get roughly 3/4 of the way up to the top then it passes my finger like i'm not touching the screen anymore.
DaytonaZ33 said:
When I let go and pull the bar up, it works, but looks like it is trailing behind where my finger is by about a half inch, until I get roughly 3/4 of the way up to the top then it passes my finger like i'm not touching the screen anymore.
Click to expand...
Click to collapse
That might be the touch input lag we're experiencing as well. This may be tied to the 30fps graphic limit on the Evo.
The 30 fps limit is disconcerting, but that seems like it is something that could be fixed through firmware, however I doubt this issue is fixable.
Yeah, that's the exact same response I received from it; except when going back up, i reached the 1/2 way point on the screen and the notification bar shot up.
Android Believer said:
Yeah, that's the exact same response I received from it; except when going back up, i reached the 1/2 way point on the screen and the notification bar shot up.
Click to expand...
Click to collapse
Well this is slightly depressing.
Ugh, my curiosity got the best of me, and the results aren't pretty.
When I lie my Evo down on a flat surface, the notification bar becomes absolutely impossible to pull down unless another finger touches any part of the phone. A test on the multitouch visualizer app shows that the screen completely stops recognizing my finger when y1 is equal to 40. This is essentially the entire height of the notification bar.
This isn't a deal breaker in any way, but what the ****, HTC? Is this how you treat your customers?
On mine, my screen becomes effected as early as y=500, then gets really bad around y=250, then is completely unresponsive after y=100.
Mecha2142 said:
Ugh, my curiosity got the best of me, and the results aren't pretty.
When I lie my Evo down on a flat surface, the notification bar becomes absolutely impossible to pull down unless another finger touches any part of the phone. A test on the multitouch visualizer app shows that the screen completely stops recognizing my finger when y1 is equal to 40. This is essentially the entire height of the notification bar.
This isn't a deal breaker in any way, but what the ****, HTC? Is this how you treat your customers?
Click to expand...
Click to collapse
wow, that blows, mine does the bad response -40 thing. holy ****, it's really just one thing after another with these phones...
I guess there is no such thing as a perfect phone no matter how much money, research, and time is invested into it.
I too have this issue, I have noticed occasionally its hard to pull out the notification bar, but when I pick up the phone and pull bar with other hand it works perfect.
For the heck of it I tested my Evo on every surface i could my hands on from glass, to thick carpet, bed sheets, etc, etc. Mine doesn't seem to have this issue, so it's definitely not every phone. If it's a big issue for you, you may want to see about getting it replaced.
Darth Duane said:
For the heck of it I tested my Evo on every surface i could my hands on from glass, to thick carpet, bed sheets, etc, etc. Mine doesn't seem to have this issue, so it's definitely not every phone. If it's a big issue for you, you may want to see about getting it replaced.
Click to expand...
Click to collapse
Thanks for the thoroughness of your test!
http://www.youtube.com/watch?v=_kJ_fR02suQ i recorded it so people can see what's going on.
Have any of you contacted Sprint about this? I'd definitely try to get it replaced ASAP if I were you, hopefully the next one won't have this problem.
I spoke with a lady from HTC today and she said that they were aware of the grounding issue before it was released (during training). She didn't say whether it could be fixed or not though.
mine works perfectly fine i just tested it right now
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Sent via the XDA Tapatalk App

[Q] Xperia arc screen too sensitive?

Hi all,
I simply love this phone, but I'm facing a situation that my screen is too sensitive. The home screens were so sensitive a few programs were started without my knowledge. It got better after I switched to Launcher Pro.
However, it is still too sensitive in other areas. When I'm scrolling down, say, the apps in Market, I'll always end up selecting a few items accidentally before I reach the end of the list.
I've used HTC Desire in the past and I'm quite sure the problem is not due to me.
Does anyone else face the same problem, or I have a hardware problem? Or software problem? Can I be tweaked by any means?
Any feedback would be useful! Thanks!!!
KG
I faced this problem before... while swiping, apps accidentally open. But instead of "too sensitive" i thought it's insensitive... because a short swipe was sometimes interpreted as a tap (maybe because the swipe was not fully detected?).
Anyway, I had 2 layers on my device... the pre-applied sheet and another screen protector that came with the box.
I removed the second layer, leaving only the pre-applied sheet, and all is well again... no more accidental "taps"
vincent.hsy said:
I faced this problem before... while swiping, apps accidentally open. But instead of "too sensitive" i thought it's insensitive... because a short swipe was sometimes interpreted as a tap (maybe because the swipe was not fully detected?).
Anyway, I had 2 layers on my device... the pre-applied sheet and another screen protector that came with the box.
I removed the second layer, leaving only the pre-applied sheet, and all is well again... no more accidental "taps"
Click to expand...
Click to collapse
Dude, you mean the cause was the screen protector that came with the phone???
kargtan said:
Dude, you mean the cause was the screen protector that came with the phone???
Click to expand...
Click to collapse
For my case, maybe 2 layers is just too thick
I'm having the same problem. And that solution seems to make sense. I would give it a try, but if the problem still occurs, I'd be wasting one screen protector..
zha1 said:
I'm having the same problem. And that solution seems to make sense. I would give it a try, but if the problem still occurs, I'd be wasting one screen protector..
Click to expand...
Click to collapse
That was how I solved my problem. I actually put on the spare screen protector because when I got the set I didn't realize there was already a pre-applied layer.
Don't blame me if it doesn't work for you
perhaps some of you guys just have the shakes?! ;-p
I guess the screen is never to perfect for everyone.
kargtan, I've noticed the same about the tap sensitivity - I often accidentally "tap" when I mean to swipe. Came from an iPhone 3g and didn't notice this on that device. Might be a matter of getting used to it, not sure. Have you gotten any feedback from others in other forums?
I've noticed this too, and put it down to the screen protector. It's not android OS causing it, never had the problem on my htc hero...
However, now that i've gotten used to the phone it doesnt do it any more - guess my brain has automatically trained itself to drag the screen a little bit more firmly or something.
One thing i have noticed about the arc is: because the bezel around the screen is so thin, i often accidentally launch apps just by holding it. My fingers wrap around slightly & touch the edges of the screen.
Does any of you have problems while trying to swap a screen from another and instead of swapping you get like a "bounce" and stay on the same screen? because that happens to me all the time, I came from an htc Legend and this is making me crazy !
btw, this happens to me if I hold the phone with my right hand and try to do the swapping with my thumb, the only way to get it right is to hold the phone with my left hand and use the index of my right hand
Screen too/not sensitive
Hi guys,
I think the problem arises from the slowness of the phone, not "too sensitive". I used to use the HTC Desire in the past and I was very used to the screen scrolling very quickly. In contrast, the arc is slower and hence the screens don't scroll as fast and hence my way of handling the Desire would cause the problems stated.
I did a few things since my last posting and it seems better now:
Replace the SE Home with Launcher Pro - this seems to have improved on the speed of the phone, and hence better responsiveness to the touch.
Rooted the phone and uninstalled some stock programs.
Removed useless widgets on the desktops.
Adjusted my way of scrolling as someone has suggested.
This is quite frustrating at times, especially so because other than this problem, this phone is a gem, especially its form factor, the sound quality and most importantly, the quality of the camera.
I might sell the phone once the company issues me with a Blackberry (DANG!), but I am kinda unwilling because I have been taking lots of photos with my Android phones and these photos are generally well-liked by my Facebook friends.
agree with bezel thing and hard to use thumb.
noticed arc screen (the screen guard perhaps ) easily get oily and slippery.
had to wipe phone and wash hand so often that make me like some sort of disorder.
Don't know why you guys seem to be having problems... I don't have any issues with my screen swipes at all... smooth and fast.. both on stock and Launcher Pro..
Same deal here. But that's because the screen is sensitive beyond the display area including the black border, and the edge is too narrow. When I use one hand swiping or tapping, the palm of my hand touches the black border. The screen registers two touches in quick succession and thus jumps.
In Phone keypad, enter *#*#7378423#*#* (the numbers mean SERVICE word in keypad), you can go into test mode. Select [Service test]->[Touch Screen] to test the badly touch screen of SE Phones.
You will discover when you swipe the edge of touch screen, the touched result is very not satisfied. The lines you swiped will not accurate and appear like jags, or stick on the edge of the screen.
The touch panel made in China...? ;-)
Me too!
Hey!
i also have a xperia tipo....and i too have the sensitive problem
Could also be a kernel problem?
I remember I installed a kernel a while back that would make my screen hypersensitive; just hovering over the screen would already activate it!
I don't remember which one, it was back in the GB days. But I'm pretty sure it can be changed in the kernel.

Touch screen shaking when finger hold

Usually when I am browsing through a long list or web page, I hold my finger on the screen. Screen will shake rapidly at this time. I have tried 3 of them and all having the same problem. Any solution to fix it?
youtu.be/A4jgpZSwwyQ
Sent from my LT15i using XDA App
If you mean something like a small change on screen brightness ,you can try to set brightness to full.That seems to worked for me.
netgouki said:
Usually when I am browsing through a long list or web page, I hold my finger on the screen. Screen will shake rapidly at this time. I have tried 3 of them and all having the same problem. Any solution to fix it?
youtu.be/A4jgpZSwwyQ
Sent from my LT15i using XDA App
Click to expand...
Click to collapse
I got this problem too
Sent from my Xperia Arc (Rooted)
It might be a stupid suggestion, but when you hold your finger on the screen for more than 2-3 seconds, don't you start to mark the text? hence the screen picks up the minute shaking of your finger? If you move your finger without releasing the screen when it shakes I believe you start to mark text for copy/paste??
I might have misunderstood the problem entirely, so please be gentle
+1.
Got the same problem and looking for a solution.
The touch screen is really really bad i have a lot of problems with the touch screen. I don't know if it's software or hardware problem. SE doesn't say anything about this.
It's really annoying when playing games or typing really fast. it doesn't track your finger properly.
This has to take media attention so SE will be forced talk about it. i love that they are trying to be dev friendly at all. but this issue isn't making me happy.
I always do this when I browsing a long text and wanted to scroll slowly. The shaking problem always make me dizzy.
I also encounter problem with typing too.
probably a touch screen driver issue... it thinks your moving your finger up and down slightly when really it's stationary. just take your finger off of the screen when you want to read something. there's no need to have to keep your finger there anyways
akusokuzan said:
probably a touch screen driver issue... it thinks your moving your finger up and down slightly when really it's stationary. just take your finger off of the screen when you want to read something. there's no need to have to keep your finger there anyways
Click to expand...
Click to collapse
It's not about putting your finger on the screen. there are serious problems with the touch screen. i made a youtube vids to show the problem
http://www.youtube.com/watch?v=cwr0rFzCU4k
SE has to give answers about the problems i'm getting tired of the screen issues.
Try superpaint lite, it seems to be program's fault not the screen
I replied @ youtube and also putting it here. I tried it but it doesn't recognize if finger points switch to fast.
This also happens with all other apps and games like SE Launcher, Angry birds, taptap revolutions, GB keyboard ....
http://forum.xda-developers.com/showthread.php?t=1034319 here is also a thread
Just upgraded the firmware from SE and claimed to fix some bugs and improve stability. Nothing change for the touch screen issue. Don't know whether Sony didn't notice the problem or it's just an unfixable hardware defect.
Sent from my LT15i using XDA App
The problem with touch screen depends on how you touch as well...
If you touch by your thumb with full finger touch, the sharking will occur, the more area that your finger attach to the screen mean more sharking
now change your habit, touch the screen with only by the edge of your finger or with your smaller finger the screen will hold stable.
Their a limit area of your finger attach to the screen so that the screen will keep stable, over that limit area the screen will sharking.
netgouki said:
Usually when I am browsing through a long list or web page, I hold my finger on the screen. Screen will shake rapidly at this time. I have tried 3 of them and all having the same problem. Any solution to fix it?
youtu.be/A4jgpZSwwyQ
Sent from my LT15i using XDA App
Click to expand...
Click to collapse
Zoom in?
I got a lot of this when browsing too. Esp. with opera, if I need to open it in new tab, I need a long press on link. And often if the icon/text isn't bigger than my finger touch size, the screen will shake.
Unfortunately, the best way I found is to zoom in.
hmmmm...
It's so sad that we need to change our behavior to coop with a device that supposed to make our life easier.
I find that all the embeded apps provided by SE do not have the shaking problem. I guess SE do know about the issue so they made some tweat on them.
My finger tips are quite larger (as I play bowling).
Sent from my LT15i using XDA App
Its the stupid, thick, shatter proof film thats making touch functions go crazy. Peel that crap off your screen and the device will work as intended.
I had the same issue with my x10, because the film does not allow for a good connection between your finger and the screen, the screen detects multiple touches.
I removed the film (Thats does not protect against scratches and is actually more prone to them) and the screen was absolutely PERFECT.
Does HTC need a shatter proof film on their Mineral Glass? NO so neither does the Arc, just remove that junk and put a good screen protector on it.
gunstar3035 said:
Its the stupid, thick, shatter proof film thats making touch functions go crazy. Peel that crap off your screen and the device will work as intended.
I had the same issue with my x10, because the film does not allow for a good connection between your finger and the screen, the screen detects multiple touches.
I removed the film (Thats does not protect against scratches and is actually more prone to them) and the screen was absolutely PERFECT.
Does HTC need a shatter proof film on their Mineral Glass? NO so neither does the Arc, just remove that junk and put a good screen protector on it.
Click to expand...
Click to collapse
NOO you are wrong. Ive done it already and it doesnt make this problem go away what so ever.
zeban said:
NOO you are wrong. Ive done it already and it doesnt make this problem go away what so ever.
Click to expand...
Click to collapse
Did for me, I am assuming you have a defective unit.
Do you mean there is a film that come with the phone? or film that added by myself?
Sent from my LT15i using XDA App
gunstar3035 said:
Did for me, I am assuming you have a defective unit.
Click to expand...
Click to collapse
I think you have misunderstood the problem of this thread.
Because you say that your old x10 had this problem as well?

Screen sensitivity issues?

I just got my non-timebomb variety Note 7 and the first thing I noticed is that the screen seems to be insanely sensitive, to a fault. I can be scrolling through a website and a link will open on its own, or scrolling through YouTube videos and a video will open, or even just swiping through my home screens and apps will open. Other crap happens too but thats the gist of it. Anyone else experience this?
Nope, I kind of have the opposite experience, but probably because my hands are callused and bruised from my loony combo of guitar and martial arts, I'm constantly terrified of scratching any screen I tap on :/
Happens to me a lot and I still have my original device.
There is a common problem with Note7 screens. Well done Samsung. Go back to where you bought it and ask for a replacement.
Check this thread:
samsung-galaxy-note-7/713986-screen-sensitivity.html
It seems it's evening out. Either that or I'm just subconsciously adapting to it. Haven't had any "issues" in a bit, definitely not planning on exchanging it. Keeping an eye on it for now, but everything now seems to be absolutely great.

Edge of screen touches not registering

Anyone else having issues where touching the edge of the screen but the phone not registering it?
Like in chrome or gmail or any other app that has the menu button at the top right of the app. I hit the 3 dots but nothing happens. I've even tapped multiple times in a row with nothing registered.
Seems I have to go further into the screen where the curved part stops and the screen goes back flat before the touches are registered normally.
I'm curious if this is normal or not, I'm seriously considering returning the phone for this so I want to know if it's just me or not.
Getting the same thing on mine. Only really noticed it on the keyboard trying to get characters on the very right edge. Already got used to it though and just changed how it tap those characters. Should really be fixed by Google though - even if it's just a software sensitivity thing. You're the first other person I've heard of that has seen this though, so....not at all sure how common it is.
I've noticed it to a few times, particularly in the top right corner.
Sent from my Pixel 2 XL using Tapatalk
Yep. Happens on the right side constantly.
Yes, a game that I play doesn't scale properly for the different ratio, and not only am I missing stuff hanging over the edges, but I also can't tap on stuff right at the edge. I am definitely remembering why I don't usually get day one phones (or 2nd generation phones, it seems like the 1st gen is always cool but lacking, 2nd has all the features but none of them work, and 3rd they finally fix all the problems... 4th and later are then usually boring).
Anaelith said:
Yes, a game that I play doesn't scale properly for the different ratio, and not only am I missing stuff hanging over the edges, but I also can't tap on stuff right at the edge. I am definitely remembering why I don't usually get day one phones (or 2nd generation phones, it seems like the 1st gen is always cool but lacking, 2nd has all the features but none of them work, and 3rd they finally fix all the problems... 4th and later are then usually boring).
Click to expand...
Click to collapse
Unless it's the Moto X you're talking about.
Gen 1 was the best. 2 had some new features but the look got butchered. 3 was a complete mess thanks to Lenovo. 4 after a 2 year hiatus isn't even an X. Just a Lenovo phone wannabe using their purchased Moto brand name and X line. lol
RIP Moto
Yup, I am having the same issues.
I have noticed the same problems as well.
And in Play Music when I try to touch the 3 dots on the album art to select download it jumps down thru the library?
I have also noticed that when using navigator for walking and carrying it in my pocket when I pull it out to check the screen it sometimes takes a while for the screen to come on?
No issues here.
Are you using a screen protector or anything?
dsmitty166 said:
No issues here.
Are you using a screen protector or anything?
Click to expand...
Click to collapse
No screen protector here. Touch response is terrible on my phone. Takes 2-3 taps for the screen to respond on certain things.
dsmitty166 said:
No issues here.
Are you using a screen protector or anything?
Click to expand...
Click to collapse
No screen protector. I am using a case, but I took it off and tested and get the same problem without the case too.
Noticed the same thing here on both the left and right side particularly when using the keyboard.
I've noticed something else though, I can run my fingers along the edge and it will scroll. But tapping in the same spot doesn't register so I am thinking it is software filtering out the touches.
shark1987 said:
I've noticed something else though, I can run my fingers along the edge and it will scroll. But tapping in the same spot doesn't register so I am thinking it is software filtering out the touches.
Click to expand...
Click to collapse
I noticed the same thing. tapping on the far right edge doesn't register anything, but pressing and scrolling up/down, there will be a small delay and then it'll start scrolling. Pretty annoying, but should be fixable.
Same problem here... Notice it mostly on lower right. Keyboard and thumbs up in the messenger.
Same with me. I had extreme difficulty registering a key-press when typing a '0' on my keyboard earlier today. As on a normal keyboard, the '0' is on the right edge.
I cannot however seem to recreate the issue now.
Has anyone tried contacting Google support regarding this?
Thought I was imagining it, but it keeps happening to me as well.
dude_savage_89 said:
Same with me. I had extreme difficulty registering a key-press when typing a '0' on my keyboard earlier today. As on a normal keyboard, the '0' is on the right edge.
I cannot however seem to recreate the issue now.
Has anyone tried contacting Google support regarding this?
Click to expand...
Click to collapse
I contacted Google support about the issue and they offered to replace my device with a new device.
Sent from my Pixel 2 XL using Tapatalk
Just found this app https://play.google.com/store/apps/details?id=com.mycompany.anton_mokshyn.touchscreentest which lets you test the touch screen detection. With it I'm finding that the edges of the screen often require two touches to get them to register. I'd be interested to hear what others are seeing.
I feel like I'm the only one who got a non defective pickle. I've literally experienced none of the issues going around in these forums. Thank you lawd

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