Develop Bugs

Camera crashes when zooming

I got this issue lately when I try to zoom while recording video the camera app crashes and the recorded video is not saved (is corrupted and not playable). This used to work in the first week I got the phone, I remember using it at least once. I tried clearing data and cache for the app, but no joy.
Anybody else has this issue ?

For me it works just fine on Full Hd - 1080p and UHD - 2160p

This problem appears to be specific to the T-Mobile version. I asked around on Reddit to verify. I too have this same issue. Has anybody found a fix? I'm using the Google camera for right now as I don't need 4k video recording. Maybe a software reimage would help? It's possible they were shipped with a bad image on the device.

I had the same crash in my att device the first time I used it. Exactly the same . video and zoomed and I noticed it didn't refocus then it locked up.
Sent from my LG-D850 using XDA Free mobile app

ekerbuddyeker said:
I had the same crash in my att device the first time I used it. Exactly the same . video and zoomed and I noticed it didn't refocus then it locked up.
Sent from my LG-D850 using XDA Free mobile app
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Click to collapse
Does it still happen? Were you able to fix it without using another camera app?

NexusWarrior said:
This problem appears to be specific to the T-Mobile version. I asked around on Reddit to verify. I too have this same issue. Has anybody found a fix? I'm using the Google camera for right now as I don't need 4k video recording. Maybe a software reimage would help? It's possible they were shipped with a bad image on the device.
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Click to collapse
My G3 is the D855 european version. It worked ok in the begining

maschenazi said:
My G3 is the D855 european version. It worked ok in the begining
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Click to collapse
I find it hard to believe this phone was even QA'd. Such a basic, useful function was broken out of the factory for almost everyone.

Mine works fine - I will admit I didn't try zoom when I first got it, and now I have updated the media xml files with the ones in this thread
http://forum.xda-developers.com/showthread.php?t=2778570
Not sure if that is making it work or not but works perfect for me.

If I get this same issue will just return my phone...this is crazy!

What I forgot to mention is that I have switched to ART. Could this be the cause ? Anyone with ART enabled on their G3 has this problem ?

Just to answer my own question, I switched back to davlik and still have this problem

I'm having the same issue. Mine is an AT&T LG G3 D850 not rooted and using ART. I was thinking about switching back to DAVLIK but seeing as you tried that and it didn't work for you.... I even restated the phone.

Unfortunately the v10e update doesn't fix this problem we're having
Have you reported it to LG yet ?
Sent from my LG-D855 using XDA Premium 4 mobile app

Solved
My G3 international version D855 had this problem ... i applied a hard reset and it works ... now it's fine with zooming while recording
I hope that may help

Its a bug in the LG Camera App. I just tried it on the LG camera app = crash, downloaded Google Camera = No crash on zoom while recording.
Edit: LG D850

Just got my G3 on Verizon about a week ago, same problem. Zooming in camera works fine but not with video. It did a few days ago, just noticed today that it doesn't work.
Edit: Tried the files that nest75068 suggested, didn't work for me and ended up making the Camera app crash even when trying to start a video. Google camera worked initially with video, crashed when I tried to switch to the front camera and now crashes on start. Focal also crashes when starting a video.

I'm having this on my unlocked UK (2GB) D855 variant. I've only noticed crashes while zooming while taking 4K video however.

Yesterday got a phone call from LG support. He said he was second line support, but I had to spend 5 minutes explaining to him what ART and Dalvik are and another 5 minutes trying to convince him that sending the phone to LG won't help. Disappointed, but no different from Samsung or HTC support in that respect.
If you have this problem please report it to LG, maybe if they have few more reports they will pull their finger out of their ass and do something about it.

I've called them and they couldn't help me either. I also asked them about there wireless charging stand that they announced along side the G3 announcement and where I could buy it... the person I talked to didn't know what I was talking about... they didn't even understand what PMA and Qi wireless charging was! I asked if they could connect me to someone who knew about there products and they said I had to call back to talk to someone else.... ?WHAT!?!?

I wasn't even aware you COULD zoom while doing video, but tried this at all resolutions except the slowmo and reproduced the bug.

Snapchat

Shot in the dark I guess but since I got this device, Snapchat has been terribly laggy and almost unusable. Specifically when using the keyboard for text. Sometimes when I launch it, the camera is just black for roughly 5 seconds and then the back camera comes on finally. The chat feature is very slow at times and the entire app seems to stall and crash at least once a day. Anyone else notice this?
A quick google search yielded several recent topics on various forums complaining about the same thing, all on 6.0 Marshmallow. Hopefully it's not just this device.

I'm getting this exact thing

I went through that too. Once I had to restart it to make the camera work again. My tip is do not try use volume keys until it load completely. It just frozen the app in a black screen. Isn't perfect but can be used.

It's probably not optimized as well for 6.0 yet

Snapchat hasn't been perfect for me, but I've never experienced any of those issues. The worst I get is a little delay when pressing the home button.
Sent from my Nexus 5X using Tapatalk

I have had this problem we will have to wait for an update!! Basically that's what I've been telling myself lately about marshmallow
Sent from my Nexus 5X using Tapatalk

I can tell you guys I had this problem on my Nexus 6 on Marshmallow, it has to be something related to 6.0, I'm on a LG G4 now and snapchat runs just fine.

Kinda laggy for me too. And I can't get it to play a notification sound when I recieve snaps. I have turned it on in settings and I get a notification as normal, but no sound. Does anyone else have this problem?

Just uninstalled it from the n5x will have to limit myself to using it on n72013 it was unusable. Crashes camera failed to load then started to affect the stock camera app, would cause system crashes and could only be sorted with a reboot.

Same here its completely horrible to use of this phone. Phone ****s itself every time I try use it!
Sent from my Nexus 5X using Tapatalk

The app has been perfectly fine for me, up until the update I got yesterday. Now I see exactly what everyone is talking about....it's completely unusable now.
Our of curiosity...are you guys all encrypted?
Sent from my Nexus 5X using Tapatalk

thesoldier said:
The app has been perfectly fine for me, up until the update I got yesterday. Now I see exactly what everyone is talking about....it's completely unusable now.
Our of curiosity...are you guys all encrypted?
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
Decrypted & rooted running Chroma with Elemental-X.

ViRb3 said:
Decrypted & rooted running Chroma with Elemental-X.
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Click to collapse
Ok never mind then. I've been decrypted since I got the phone, until I took an OTA recently. It's been crap since then, but I guess it's unrelated
Sent from my Nexus 5X using Tapatalk

stock & encrypted and snapchat runs like poo for me. shame because its one of my most used apps :/

Well again Snapchat just updated, and now I'm back to it working fine again....
Sent from my Nexus 5X using Tapatalk

The past few updates have been good for me luckily.. Just don't try to send a snap while in landscape, I tried to add text and Swiftkey went all wonky and overlayed the screen even after I pressed Home, had to force close Snapchat and Swiftkey both :/

me too I have same issues the lag and so slowly for texting and even after update marshmallow update 6.0.1 the problem still the same I hope can anyone help me with issue what should to do and thanks you

So I am a power snapchat user and had this same problem and might have accidentally stumbled on a possible solution after having a login failure. I enabled the travel mode so it's not downloading constantly. I installed snapprefs and I can't explain why but it's flying now. No lag on window switching or opening the camera. I'm on 6.0.1 December rooted

Everytime I take video from Snapchat, it produces the sound "dug" at the first second of the video, never put my finger too hard on the phone so it isn't bcs of my finger knocking the screen, anybody know why?
Sent from my 2014811 using Tapatalk

Nexus 5X Camera freeze and force reboot (a lot)

Hi,
I just got my Nexus 5X for 2 weeks and after the first week my camera start to freeze and then the system will reboot itself. :crying:
After reboot the camera are either back to normal or won't be able to connect to camera, I have to reboot into safemode to solve the problem but sometime even in safemode the camera also crash.
Basically everytime I open any app that connect to camera my phone will have a chance to crash. I heard it's a common problem on Nexus 5X which is really disappointing.
After suffering a constantly camera crashed for a week (around 5-10 times per day) I decide to post here and ask if anyone still having this problem or can guide me on how to solve it?
What I have done:
- Move to Pure Nexus ROM, still crash
- Try Android N camera app, still crash
Thank you!

Sounds like faulty hardware... I'm on pn, never had this.
Sent from my Nexus 5X using XDA-Developers mobile app

Wout2426 said:
Sounds like faulty hardware... I'm on pn, never had this.
Sent from my Nexus 5X using XDA-Developers mobile app
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Click to collapse
Sounds like I have to get it replace. Hopefully won't take too long.

Do you have any of these problems on your OP3?

Hello, everyone. I got my OnePlus 3 2 weeks ago. I've been having a couple of problems with it and I wanna know if any of you has the same problems. First of all, the phone is a good phone and I like it but these problems are bothering me greatly and that's why I asked for a replacement instead of a return.
The first problem was when I went on this great trip. I took like 30 pictures. My brother asked me to send him the pictures of the trip. I used Android beam to do so. While the pics were being sent, I cancelled the process because I had to leave. Guess what happened? I lost all the pictures that were being beamed. At first, I thought this was a problem with Android beam itself, but I tried Android beam with other phones, and the pictures didn't get deleted. I tried it again on my OP3, and the pics just disappeared. They disappear if you cancel the process of beaming. Can you please verify if you have this problem?
The second problem is navigation. It's very inaccurate and it got me lost multiple times. Do you have this problem?
The third problem is in YouTube. Some vids on YouTube only play in 480p even though they play up to 2k on other phones. (I know op3 only supports 1080p but I still don't get this option. My internet connection isn't the problem because it's super fast)
The phone is super fast but it's kinda stuttery and not smooth sometimes.
Also, battery life after the latest update, 3.2.1, has been really bad. It drains so fast.
Do you have any of these problems?
Thank you.
Sent from my ONEPLUS A3000 using XDA-Developers mobile app

Guys, please try Android beam. Please tell me if you have the same problem or not.
Sent from my ONEPLUS A3000 using XDA-Developers mobile app

Well for starters, have you messed with the phone? As in unlocked, rooted, flashed anything etc?
I'm on 3.2.1 also and my YouTube app allows me to view videos at 1080p, though it won't let me access the higher FPS videos like my OnePlus One would.
Battery life is actually pretty good considering the specs and the 3000mah battery.
No stuttering to report... The thought of it never even crossed my since I bought the OP3, it's so fast!
Yes, the GPS performance actually sucks, I don't know of OnePlus is aware are trying to fix it, but it does suck, I've had issues using Uber, Lyft, and Pokémon Go, haven't driven around or used Google Maps much yet.
I always do a fresh install of the OS whenever a new update is available, or just fresh install the updated factory image, because I root, flash other things, and change things, and I want to avoid issue, so avoid dirty flashing.
Sent from my ONEPLUS A3000 using Tapatalk

rickyx32 said:
Well for starters, have you messed with the phone? As in unlocked, rooted, flashed anything etc?
I'm on 3.2.1 also and my YouTube app allows me to view videos at 1080p, though it won't let me access the higher FPS videos like my OnePlus One would.
Battery life is actually pretty good considering the specs and the 3000mah battery.
No stuttering to report... The thought of it never even crossed my since I bought the OP3, it's so fast!
Yes, the GPS performance actually sucks, I don't know of OnePlus is aware are trying to fix it, but it does suck, I've had issues using Uber, Lyft, and Pokémon Go, haven't driven around or used Google Maps much yet.
I always do a fresh install of the OS whenever a new update is available, or just fresh install the updated factory image, because I root, flash other things, and change things, and I want to avoid issue, so avoid dirty flashing.
Sent from my ONEPLUS A3000 using Tapatalk
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Click to collapse
I use GPS a lot for riding my bike and Pokemon Go running, but I had no issues. But I use a custom Rom and kernel.

I use stock rom (3.2.1 with unlock bootloader and root) and use Waze every day to work. Not a single issue. Fix in 2/3 sec and never lost position. Battery life is normal, not brilliant. 04.30h SOT. Not bad. Android Bean didnt ever used. Dont need it. Youtube able to view videos in 1080 with no porblem. And the smartphone is fast and smooth. Try a factory reset to see if problem are solved

rickyx32 said:
Well for starters, have you messed with the phone? As in unlocked, rooted, flashed anything etc?
I'm on 3.2.1 also and my YouTube app allows me to view videos at 1080p, though it won't let me access the higher FPS videos like my OnePlus One would.
Battery life is actually pretty good considering the specs and the 3000mah battery.
No stuttering to report... The thought of it never even crossed my since I bought the OP3, it's so fast!
Yes, the GPS performance actually sucks, I don't know of OnePlus is aware are trying to fix it, but it does suck, I've had issues using Uber, Lyft, and Pokémon Go, haven't driven around or used Google Maps much yet.
I always do a fresh install of the OS whenever a new update is available, or just fresh install the updated factory image, because I root, flash other things, and change things, and I want to avoid issue, so avoid dirty flashing.
Sent from my ONEPLUS A3000 using Tapatalk
Click to expand...
Click to collapse
I'm not rooted and I've never missed with the phone. The YouTube problem appears with some videos only, not all of them. Battery life used to be pretty good before the latest update but the latest update made it worse. The performance problem appears clearly on Snapchat. It's very laggy on Snapchat and when recording Snapchat videos, the videos kinda stutter.
Thank you for your reply. I appreciate it.
Sent from my ONEPLUS A3000 using XDA-Developers mobile app

Hello, the problem arrived when you watching 60 fps movies ..
1080p/60 fps -> 480p on OP3
No problem with 30 fps movies
1080p/30 fps -> 1080p on OP3
I have same issue and I'm boring !

Had the problem with do not disturb being turned on .I had not touched the Alert Slider.Also sometimes gestures would work while my phone was in pocket(double swipe to turn on music for example.) .
Sent from my ONEPLUS A3003 using XDA Labs

Question Having system and camera lag very much

Hey guys i am having very much lagging problem in my phone. After my current miui virsion is miui 13.0.3.0 stable version.. can i claim warranty on this problem!!? I have bought my phone recently. Thnx in advance.

Hello,
If the phone has defects, the warranty should be taken into account. On the other hand, if the phone works well, especially the hardware, I think that sending it under warranty is not necessarily the right solution. Have you reset your phone since installing your update to MIUI 13?
Bill

i'm having the same problem, i see that very often the system start to lag when it have about 1GB of free ram. Then the camera slow down and the launcher sometimes crash. Closing all the app frees only some 100s MB, the only way is reboot the phone. I'm thinking about moving to xiaomi.eu rom

Definitely warranty. It's a phone. It has electronics inside. Just RMA the phone.
Mine does not have any lag, freeze, issue. It's the most stable, long-lasting phone I ever used.
The only "issue" I ever saw/had is the lack of OIS on the camera, but that's 100% hardware. Xiaomi loves saving pennies on camera all the time. (See Xiaomi 11T Pro)
Ps.: I've tried stock, Xiaomi EU Stable and Weekly; all with ram boost enabled and disabled. No lag whatsoever.

marvelious_modi said:
Hey guys i am having very much lagging problem in my phone. After my current miui virsion is miui 13.0.3.0 stable version.. can i claim warranty on this problem!!? I have bought my phone recently. Thnx in advance.
Click to expand...
Click to collapse
Same issue here.
Rebooting helps but for sometime only.

h8Aramex said:
Definitely warranty. It's a phone. It has electronics inside. Just RMA the phone.
Mine does not have any lag, freeze, issue. It's the most stable, long-lasting phone I ever used.
The only "issue" I ever saw/had is the lack of OIS on the camera, but that's 100% hardware. Xiaomi loves saving pennies on camera all the time. (See Xiaomi 11T Pro)
Ps.: I've tried stock, Xiaomi EU Stable and Weekly; all with ram boost enabled and disabled. No lag whatsoever.
Click to expand...
Click to collapse
No lag even after 3/4 days without rebooting?

In a German forum someone could solve this problem by turning off that 2 GB memory extension in settings (turning it off is a good idea anyway).

tag68 said:
In a German forum someone could solve this problem by turning off that 2 GB memory extension in settings (turning it off is a good idea anyway).
Click to expand...
Click to collapse
When I saw that option turned on I disabled it immediately. No luck, still lagging

Some users on 4pda reported similar problems.
The solution - do not use custom themes, only pre-installed.
Classic/Boundless.
Proof link
Deepl.com translate:
"Can be happy with the phone today, holds 86% by the end of the day, nothing hangs and camera instantly on. Delete all the themes except for two "Classic" and "Boundless". I have Boundless, the phone does not recognize, but the other day I already wanted to throw it away for his stupidity. To understand - I have a phone so consumed the charge that the car when the navigator mode, he discharged even with the charging cord, and if you turn on the camera while the navigator, you have to wait for about 15 seconds. In short, I just realized for myself - it's crooked theme it so stupid!"
Click to expand...
Click to collapse

matteoclc said:
i'm having the same problem, i see that very often the system start to lag when it have about 1GB of free ram. Then the camera slow down and the launcher sometimes crash. Closing all the app frees only some 100s MB, the only way is reboot the phone. I'm thinking about moving to xiaomi.eu rom
Click to expand...
Click to collapse
I have exactly the same problem... Driving me crazy

teknocorse said:
I have exactly the same problem... Driving me crazy
Click to expand...
Click to collapse
Today I was about to throw it against the wall...maybe I'll try with an RMA

Mine works better after a full reset. I didn't reinstalled all the apps yet. I do it one after one when needed to see if the problem comes from a specific app...
Until now all is OK, camera is working fine too.

teknocorse said:
Mine works better after a full reset. I didn't reinstalled all the apps yet. I do it one after one when needed to see if the problem comes from a specific app...
Until now all is OK, camera is working fine too.
Click to expand...
Click to collapse
yeah that's a way but i don't really feel like it. the phone should just work, and it doesn't, frustating...

I was facing the same issue , didn't tried to reset it , is there any other way?

I think it's a software issue , because so many users are facing this issue worldwide

DavilDev said:
I think it's a software issue , because so many users are facing this issue worldwide
Click to expand...
Click to collapse
I totally agree.

I had the same problem. What I did is reset the camera app settings and set it to autostart(saw it in a video) which fixed camera lag issue to some extent. Also there is an option to schedule shutting down of device, so I scheduled it to turn off and turn on in a couple of minutes just before my alarm goes off in the morning. The phone runs smooth like butter throughout the day!

kz_ said:
I had the same problem. What I did is reset the camera app settings and set it to autostart(saw it in a video) which fixed camera lag issue to some extent. Also there is an option to schedule shutting down of device, so I scheduled it to turn off and turn on in a couple of minutes just before my alarm goes off in the morning. The phone runs smooth like butter throughout the day!
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Click to collapse
Very good! So I bought an android phone just to have a Windows one...big score

Disable the extra ram option/ extended memory

gabriel.87 said:
Disable the extra ram option/ extended memory
Click to expand...
Click to collapse
First thing I've done