My Note is 4.4.2, rooted and have stock ROM. I use T-Mobile Booster at home.
Since I upgraded to 4.4.2, I have tons of dropped calls even when I have full 4G LTE and or Wi-Fi signal. This occur more often at home.
However, my wife iPhone 5S, which is also on T-Mobile, does not get dropped call at all. I tested this numerous times since I have to keep borrowing her iPhone to do work calls. The Note 3 just dropped calls left and right.
So I know the issue is the Note 3, since iPhone at the same exact location doesn't have this problem.
Anyone know any fix for this?
[UPDATE]:
So after numerous Google research, reading various forums and talking to T-Mobile, here's what I find out:
1). The issue affects 4.4.2
2). The issue affects the phone and certain cell station
3). Happen mostly when the phone is connected to Wi-fi.
Something is making the phone and the cell station incompatible with 4.4.2, because when I experience dropped call, the iPhone and (borrowed) S4 do not, even though I am still sitting in the same location and connected to the same cell station.
So FYI... I am looking at the probability of selling the phone if this continues.
I'm getting the same thing
Same here
Uh oh...this seems to be more of a common problem.
Any tricks here that can at least reduce the drop call? Just today I was in a 2 hours conference call and the call dropped 4 times. Had to borrow (again) my wife's iPhone.
And I was sitting in the same spot, 4 bars signal.
Same except I never use WiFi calling and get several drops a day.
Sent from my SM-N900T using XDA Free mobile app
Never had dropped calls on my Tmobile Note 3 yet. Now i just updated my Note 3 to 4.4.2 back in October and I've used Hyperdrive 6.1, Tweaked 3.9 and 3.95 and now using Effortless 8.0 (all with Lean Kernel) and i haven't had a dropped call ever. And im not in a urban area either im about hour south of Philly. So I don't think it's just a 4.4.2 in the Note 3 issue per say.
For 2.5 months I've been going round and round with AT&T with connectivity issues with my note 5 and my microcell. It happens about 50-75% of the time I will go to text or call someone it will disconnect from the Microcell. I have had 6 different techs say it isn't a known issue and one that says it is. My note 4 had no problems. The latest tech told me to give him until Tuesday to work this out one way or the other. Anyone else having the same issues?
Not the same but my phone will make a call but acts like it's on mute. On speaker, BT, or the phones built speaker.
Sent from my SM-N920T using Tapatalk
I'm trying to figure out if this is a Samsung as a whole thing or just the Note 5 as my Note 4 was fine.
Microcell seems be playing move here. Seems there setting in Microcell y that takes hand offs, are something like it. But I sure u checked it all ready.
From space using SM-N920A.
So not sure if this helps but here is my experience. I went from a note 4 a note 5 and the white microcell didn't work at all. My wife's S5 worked fine as did my note 4. Att replaced the microcell with the newer black version. This did allow my note 5 to recognize the microcell and work. However, it does sometimes drop calls when I am on the phone for a while. Also, I notice in the morning the microcell has one or zero bars of service but still shows its connected. A power cycle of the phone works or the microcell does start to get service as I use the phone more. It's been good so far but not perfect.
Escobar27 said:
So not sure if this helps but here is my experience. I went from a note 4 a note 5 and the white microcell didn't work at all. My wife's S5 worked fine as did my note 4. Att replaced the microcell with the newer black version. This did allow my note 5 to recognize the microcell and work. However, it does sometimes drop calls when I am on the phone for a while. Also, I notice in the morning the microcell has one or zero bars of service but still shows its connected. A power cycle of the phone works or the microcell does start to get service as I use the phone more. It's been good so far but not perfect.
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Click to collapse
Thanks, I have the black microcell and I have tried all that. My microcell has all bars always as dose my note 5 until I go to text or call then it boots me off the Microcell I lose all bars on the phone except one. Then I reconnect to the Microcell sometimes it takes 3-4 times to work.
k5mitch said:
Thanks, I have the black microcell and I have tried all that. My microcell has all bars always as dose my note 5 until I go to text or call then it boots me off the Microcell I lose all bars on the phone except one. Then I reconnect to the Microcell sometimes it takes 3-4 times to work.
Click to expand...
Click to collapse
hello, hey i had the same issue with my note 5 and my wifes s6. They had to re register my cell a few times, and do some other of their black magic to get my note 5 to work. My wife s6 still did not work till they disabled something called hand off or something of that nature. Sorry i forget what its called been a few months since i had to deal with them. I had the white tower, then they sent me the black tower. I still have issues with dropped calls once and a while and some times have to restart phone to get it to connect to tower but. works better now then it did. Its not you and yeah they should know about it i called them to cancel my plan if they did not get it fixed.
I upgraded from a note 4 and had trouble with my N5 and my microcell. It never connected and the other three phones in the house did just fine. I went through a few steps with online chat. What finally worked was to remove the microcell from my account settings and then add it back. This forces a reinstall and complete set-up from scratch. the unit did a software update as part of the process. the whole process took 30-50 minutes. My N5 connected immediately upon completion and has been rock solid since.
I have the black microcell and the note 5. Only issue I have is sending MMS with it, but that is likely due to a configuration issue with my wifi. No voice or texting issues otherwise.
I have a newer black microcell and a Note 5... If i am connected to the Microcell while in a poor HD Voice (Voice over LTE) area... If my phone connects to the Microcell AND is on WiFi... half the time my calls go right to voicemail and I don't get my texts. It is even worse if someone sends a MMS photo, it seems like everything stops then and doesn't even attempt to connect. Funny thing is, if I turn off WiFi everything seems to work fine.... I just unplugged the microcell and am dealing with the less than stellar signal in my area... Where is the WiFi calling already? :-/
I was thinking about getting a micro cell. If there a deal? T mobile gives them.out for free now. Also, any health issues in having a cellntower in your home?
Sent from my SAMSUNG-SM-N920A using XDA Free mobile app
I have absolutely ZERO issues using my old (pre=4G LTE) microcell with my Note 5.
I have a black micro cell tower and a note 5 and I have turned off the micro cell tower until I want to waste some more time with AT&T on the issues.
If you look outside the forum you will find a lot of complaints about the micro cell tower.
All my lights are on the micro cell tower have always been on since initial setup and a couple of service tries.
During one service call with a rep the phone call disconnected when all bars were on phone with micro cell connection indicated. That was the last time. I may try again sometime but for now it is unplugged. To many dropped calls and no connection or bars on phone. When I restart the phone it usually reconnects but it is still subject to dropped calls and unsent text messages.
I will comment back if it ever works correctly when I feel like trying tech support again.
Having issues as well. Note 5 on my old white/orange microcell worked perfectly, except of course no outgoing MMS. I got upgraded to the black newer microcell, $75 credit brought it down to $75, and there is a current rebate for that so it was free. Now my N5 drops calls, and at times doesn't show it as connected. Nothing comes up on troubleshooting with a rep, and they even had me change m SIM. Kind of funny, but I'll probably go back to the white/orange older microcell.
Microcell Note 5&4 issues
I've been having connecting issues with my microcell both white and black for sometime and recently discovered a remedy that baffles me. I have the Note 5 and my wife has the Note 4 and we both would go minutes to hours before the microcell would connect to our phones. AT&T was prettty much useless and time consuming at best. With both my wife and I home I got the idea to call her cell and not have her answer. As soon as I hung up the microcell connected. I've done this 2 more days consecutively and it continues to work! Any ideas and can someone else try this?
DJ
Well my white microcell went out. Since then they sent me a black one. @ first I couldn't get it to connect but for few seconds. Then I deactivate then reactivate the device. Set device for "Automatically Hand Out" . Now it seems to be playing nice with Note 5.
Sent from Samsung-SM N920A using MultiCam Black Tapatalk.
I have the exact same issue with Note 5. The phone says ATT Micro Cell, and the bar is full, but as soon as I send a text, the bar goes down to single bar, and take a while to sent a simple text...my S4 has no problem whatsoever...
I have same issues for past few month and for past few weeks it has become more noticeable. I'm getting a replacement for my white one so I'm hoping its fixes teh issues, but looking at comments here and also over internet looks like its a widespread issues hitting Notes 5.
I've the same issue with samsung note 5. My gf's iphone 6s works great with the at&t microcell and samsung note 5 sucks. It acts so bizarre . As soon as you text sometimes, the signal quickly drops from 5 bars to 1 or almost 0 bars and then the text message says it's trying to send. And then fails. But the receiver 50% of the time receives it ansd 50% not. You think it failed and you try to resend again and your recipient receives duplicates. I've been facing way too many issues with samsung note 5. I'm now seriously rethinking every buying a samsung again. I had and still have issues with regular cell reception, regardless of everything off on the wifi, it keeps searching and reconnecting back to wifi even if it's off (yes yes, i turned off all smart connect, at&t auto connect, everything else on it). Drives me crazy. Now this micro cell issue. the iphone works like a charm.
i picked up a used old style 3g microcell (white nd orange) on ebay for $8 (YES EIGHT DOLLARS) shipped. It came without a power adapter but who doesn't have a drawer full of them? Fired it up registered it and within 30 mins I am up and running. No issues so far in my basement apartment using my Note5 latest ATT firmware stock. MMS txt and calling are far superior than what it was like without this!
My note 4 has been stuck in 3g since last night. It just switched on its own automatically. I don't think it's my area as I've been getting 4G where I live for over a year and my wife has an iPhone 4 and it's still getting 4g.
I'm wondering if Verizon is throttling my speed because I'm on a grandfathered unlimited data plan.
I've ready tried taking the battery and Sim card out and letting the phone sit for 10 minutes but that didn't do anything.
I've also tried switching the network from global to lte/cdma, but thay also didn't work.
I'm worried that if I have to get a new Sim card thay I might lose my unlimited data.
Any suggestions?
Thanks
My note 4 does this sometimes. What has worked for me was enabling airplane mode and then disabling it. It forces the cell connection to the tower to renew.
Hello fellas. . Long time that I hadn't been active in this forums.
Long story short. I bought the marvelous note 7 and I felt in love within minutes, a week later had to returned it. After that I tried the S7 edge, V20 and iPhone 7plus with no luck bc my note 7 left the bar way up there. So I downgraded to note 5
Bought one from Verizon and it was unlocked, it works once a changed the apn setting, same speed and all the goodies also. I have the unlimited plan from att and they forbid the hotspot with this plan. Is no way around it. But with the note 5 from Verizon I have unlimited hotspot just so u guys know. . The only one drama that I'm experiencing its that when I get an incoming call my data drops. . Can't get around the problem I had been playing w setting but just can't.
Any help or advice it's much appreciated it
Have a good day one guys and thanks
I have same issues I have a n920a on straight talk I constantly get Internet connection not active or something like that
I do know one of the differences between the two versions is that the Verizon phone lacks LTE band 17, AT&T's primary LTE band. I don't know if this is the core of your issue, but is a difference between the two.
Anyone on cricket wireless? WiFi calling is rolling out... I never got VoLTE on my note 4, so I assumed is never hey WiFi calling. Already switched to att prepaid. ..
If anyone gets WiFi calling to work on an att device, please let me know.
My WiFi calling works on my stock Note 4 on AT&T. It took a while to get it setup. I had to change SIM cards because I was using my old SIM from the Note 2. With the new SIM, the tech at AT&T said they had to make sure my account has the WiFi Calling provisions. They turned it on. I had to wait about 10 minutes for it to take effect and the prompt went past the "Ooops..." message when setting up WiFi Calling. After that, I was able to enter my Address. I didn't test it until 3 or 4 days later. A friend on a Verizon iPhone called me (he's connected to his home WiFi) and WOW, the call clarity was high definition!
A few days later, my Note 4 battery died so I had to buy a battery replacement. I switched back to my Note 2 using the same (Note 4) SIM for 3 days. Of course, Note 2 has no WiFi calling. When I got my battery and switch back to the Note 4, I had to do the steps above again. (Switching phones might have removed that provision). I got WiFi Calling working once again.
EDIT: I'm not on AT&T Pre-Paid. I'm on the 1GB Mobile Share plan. (Yes, 1 GB...believe it or not, I only use about 500MB of data every month! I'm always on WiFi at home, work, gym, etc.)
I really wanted to get Wi-Fi calling on my note 4 on ATT network. Unfortunately I'm on prepaid plan and they told me this feature only available with contract
I'm on prepaid, I'm hoping att changes their mind on this...