Hi,
Ever since I've had the phone I've been using it with my computer to transfer files, flash roms etc. but now I can't use MTP. The phone charges just fine but no notification about the USB mode pops up and the computer doesn't even recognize the device. Tried my Macbook too but to no avail. What can I do?
Same problem
Check the USB port on your phone for lint buildup. My 5X recently started having the same problem: it would charge via USB-C, but the connector seemed a bit loose, and when plugging it into a computer, I never got the prompt on the phone to choose Charging, File Transfer, etc. Turns out that lint collects in the phone's port. Over time, plugging a connector into the phone compacts the lint, until eventually you have a layer of lint in the bottom of the port that prevents the connector from making full contact. I keep my phone in my pants pocket, so I had lint buildup. My wife keeps hers (also a 5X) in her purse, so she didn't.
Grab something thin and non-conductive (a toothpick works) and gently dig around in the USB port on the phone and see if anything comes out.
I had the same problem, and it was definitely lint buildup; once cleaned, it worked fine.
Related
Hi,
Just wondering if anybody else has had any issues with the USB port. The centre of the USB port on my Tab Pro 10.1 has a flat bit that sticks out (like on all USB ports), only the plastic side and the metal side have come apart. When I first got my tablet it was sometimes difficult to plug the cable in, then the other day it wouldn't go in at all. I had to slip a nail file behind the metal bit that was touching the side, and push it back into the middle. I have to plug the cable in at a slight angle so it will go around that, and sometimes have to bend it back.
Obviously it can't stay this way, so I'm going to have to call Amazon and pray I don't get stuck without a tablet for weeks...
(it looks battered but that's just because of the close up, it looks perfectly new when you actually look at it)
Not sure what Amazon will do for you, prob better off calling samsung.
Does it still charge and transfer data? Make sure if ask by either that you send them better pic's
It still charges and transfers data, but only if I push the metal bit back into place regularly so I can plug the cable in. That is not a long term solution as that will eventually completely break the USB port.
Amazon are usually very good with defective devices, at least here in France, and will often just replace the device. Not sure about the tablet though, so I'll find out soon...
I have my phone plugged into the wall, lighter, or pc it will start charging. However, after several minutes it will start connecting and disconnecting itself, even when sitting on a table without any outside interference or touching it. This is with several different cable wires, chargers and even a dock. Anyone know if it's likely to be microUSB or a battery issue? It's unrooted and running stock KitKat.
Mine did the exact same thing, and would wake me up in the middle of the night with the beeping. Eventually, it stopped charging altogether, the night before I was supposed to go on a 400 mile road trip!
My solution was to clean the USB port on the phone. I used a product called DeOxIt and a small metal pick from the garage (I suppose a small paperclip would also work). Power down the phone, and remove the battery. Apply a drop of DeOxIt to the paperclip, and GENTLY scrub back and forth over the USB connector inside the phone (you'll need to get both sides - top & bottom). After that, unplug your charging cord, and apply a drop into the USB connector, and then work it in and out of the phone a dozen times. Let everything dry thoroughly, reassemble, and reboot!
I haven't had the issue since, and it's been almost a full year.
Hi XDA community,
firstly thank you for your all your great jobs here!
I own a P605 Galaxy Note 10.1 2014. It has been "soft"-rooted (through kernel bug, without KNOXing the device) but it has probably gone out of warranty.
I experence some serious issues with any USB-related operation, let me enumerate them:
1) USB Charging: when powered off the tablet charges normally (but slowly), when powered on the tablet charges (fastly) until the screen switches off, then it stops charging.
2) USB OTG: when attatching an OTG cable, the device detect it but when attaching an USB drive nothing happens
3) USB to PC: on a Windows OS, attaching the tablet results in a "Device Descriptor" error, even with the tablet in download mode, so any firmware flashing operation is impossible. On Linux OS there's a similar error, related to device descriptors.
Obviously, when I bought it everything worked fine. Sadly, I suspect an hardware issue... I'm asking you any kind of help: tests to indentify exactly the problem and, hopefully, a solution.
P.S. I've already tried changing USB cable/USB port/PC/charger/mood/wearing/house...:crying:
Hello , i too have this problems, do you run also Lollipop 5.1.1`? Any solution found?
1) If not using the original charger/cable (or non compliant) then there's a possibility thad the data pins of the charger are not shortened. You need a charger compliant with our tablets or data-pins-shorted cable. (you can do it yourself but the cable will only be used for charging)
https://www.ibm.com/developerworks/...ssue_solved_hack_your_usb_cable_today?lang=en
https://www.amazon.co.uk/PortaPow-Charge-Block-Adapter-SmartCharge/dp/B00QRRZ2QM
2) try Es file explorer (remember ntfs is not supported)
3) install kies or try
http://org.downloadcenter.samsung.c...G_USB_Driver_for_Mobile_Phones_v1.5.45.00.exe
(just the usb driver)
I have exactly the same case as #1 and I fixed finally. It's because of the bad contact of the usb cable. Open the back cover (gentle and slowly prevent broke it), disconnect the usb cable from the adapter near camera, wash your hand and keep it dry, touch the golden finger one or two times with your cleaned finger, then connect it back with a little push it to the end, make sure it lock firm. ( I also use a piece 3M plastic tape to stick on the surface ). Power on and test, no problem and then close back the back cover. My machine no more that problem again. Sorry for my english not so good, and hope this can help.
With Davidmueller's Lineage and RR there is a (recurring) charging problem with usb cables. You need a cable like the one supplied, where the second GND line on the m-usb plug is not connected. The plug of the white original cable has the contact missing, i bought a recent, black Samsung cable with 5contacts,also working. None of the other cables i tried, did. The problem was there almost a year ago, got solved and re-occured during the last updates.
Results after the replace of the usb module.
As suggested by Jan&March, I tried cleaning the usb module connector on the motherboard. It solved EVERY issue for about 3 days, then they came up again. So I thought that maybe, touching and cleaning the connector, there was some bad contact on the cable. I bought a replacement part for the usb module. It has been working for about 2 weeks before showing the same issues today. I hope I'm helping someone with my experience. Any suggestions?
The pcb jack may have bad solder joints. I never had the case open, but i think the usb and display connectors belong to the components bearing most of the pressure exerted on the back cover. Except the battery and the metal shieldings on the pcb stand out more,which can only be told if you have the back cover removed.
lecorbusier said:
The pcb jack may have bad solder joints. I never had the case open, but i think the usb and display connectors belong to the components bearing most of the pressure exerted on the back cover. Except the battery and the metal shieldings on the pcb stand out more,which can only be told if you have the back cover removed.
Click to expand...
Click to collapse
Thanks, so what do you recommend?
That would require re-soldering. It's hard to tell, it's less likely if the connector's aren't among the most prominent parts under the back cover and won't make contact with it. I can't tell from the pics i've seen.
Jan&March said:
I have exactly the same case as #1 and I fixed finally. It's because of the bad contact of the usb cable. Open the back cover (gentle and slowly prevent broke it), disconnect the usb cable from the adapter near camera, wash your hand and keep it dry, touch the golden finger one or two times with your cleaned finger, then connect it back with a little push it to the end, make sure it lock firm. ( I also use a piece 3M plastic tape to stick on the surface ). Power on and test, no problem and then close back the back cover. My machine no more that problem again. Sorry for my english not so good, and hope this can help.
Click to expand...
Click to collapse
this just did it for me. i think the bracket that secures the ribbon cable isn't exerting enough pressure on the cable so maybe some data pins may not be in contact.
I tried a few cables. All are the same.
When I insert my charging cable, it doesn't ever click. The cable is loose and can drop out of the port easily, so it starts charging.
What can I do?
Thanks
Check the USB port on your phone for lint buildup. My 5X had a similar problem: it would charge via USB-C, but the connector seemed a bit loose, and when plugging it into a computer, I never got the prompt on the phone to choose Charging, File Transfer, etc. Turns out that lint collects in the phone's port. Over time, plugging a connector into the phone compacts the lint, until eventually you have a layer of lint in the bottom of the port that prevents the connector from making full contact. I keep my phone in my pants pocket, so I had lint buildup. My wife keeps her 5X in her purse, so she didn't.
Grab something thin and non-conductive (the toothpick from a swiss army knife works) and gently dig around in the USB port on the phone and see if anything comes out.
The first time this happened to me it was getting to where my phone wouldn't charge reliably. I always use a small sewing needle to do this (yes I know its conductive). I'm just careful. The first time I was amazed at how much lint came out or the port. I also was able to use a small amount of cotton from a q-tip wrapped around the needle and some alcohol to clean the contacts. The port worked perfect after that. I now clean it out every so often just to prevent it from building it up.
Jacquestrapp said:
Check the USB port on your phone for lint buildup. My 5X had a similar problem: it would charge via USB-C, but the connector seemed a bit loose, and when plugging it into a computer, I never got the prompt on the phone to choose Charging, File Transfer, etc. Turns out that lint collects in the phone's port. Over time, plugging a connector into the phone compacts the lint, until eventually you have a layer of lint in the bottom of the port that prevents the connector from making full contact. I keep my phone in my pants pocket, so I had lint buildup. My wife keeps her 5X in her purse, so she didn't.
Grab something thin and non-conductive (the toothpick from a swiss army knife works) and gently dig around in the USB port on the phone and see if anything comes out.
Click to expand...
Click to collapse
OhioYJ said:
The first time this happened to me it was getting to where my phone wouldn't charge reliably. I always use a small sewing needle to do this (yes I know its conductive). I'm just careful. The first time I was amazed at how much lint came out or the port. I also was able to use a small amount of cotton from a q-tip wrapped around the needle and some alcohol to clean the contacts. The port worked perfect after that. I now clean it out every so often just to prevent it from building it up.
Click to expand...
Click to collapse
Thank you guys, I pulled a lot of garbage from there. I used a needle and carefully picked it. Now everything seems to work fine.
Thanks
Help please...
My note 10 plus suddenly when plugging headphone or USB adapter ; connected disconnected usb , appears and disappears rapidly in notification and doesn't work ,fast charging not working also,only regular charge...
I tried clean the USB port but no benefit...
any solution please??
samsung lo said:
Help please...
My note 10 plus suddenly when plugging headphone or USB adapter ; connected disconnected usb , appears and disappears rapidly in notification and doesn't work ,fast charging not working also,only regular charge...
I tried clean the USB port but no benefit...
any solution please??
Click to expand...
Click to collapse
The port can be replaced by a Samsung authorized repair shop.
rcobourn said:
The port can be replaced by a Samsung authorized repair shop.
Click to expand...
Click to collapse
So its hardware problem 100%?
samsung lo said:
So its hardware problem 100%?
Click to expand...
Click to collapse
I've seen reports of this before, and it always seems to have been a hardware issue. You could try a factory reset, but it's unlikely to help.
first step try as many different leads as you can as it could be faulty leads, it's the most common problem but as you say it's happening with multiple things it probably isn't this.
had similar problems on other phones alcohol and a thin pick has tended to fix it when I've needed to do it.
one way I've found that works to clean it out assuming the USB lead is going in fully, (if not use a thin pick as it could be a bit fluff in the bottom of the socket stopping it engaging fully) is to turn off the phone get a disconnected USB lead, (very important it isn't plugged into any source of power during) dip the end that plugs into the phone in alcohol (proper cleaning alcohol not just drink as it evaporates quick) put the plug in and out a couple of times, let it dry out then repeat a couple of times, if it's just dirty contacts this will clean it, just make sure when connecting the USB lead is just damp and not dripping to avoid any flooding of the socket.
outside ofm that I would assume it's a hardware fault.
Belimawr said:
first step try as many different leads as you can as it could be faulty leads, it's the most common problem but as you say it's happening with multiple things it probably isn't this.
had similar problems on other phones alcohol and a thin pick has tended to fix it when I've needed to do it.
one way I've found that works to clean it out assuming the USB lead is going in fully, (if not use a thin pick as it could be a bit fluff in the bottom of the socket stopping it engaging fully) is to turn off the phone get a disconnected USB lead, (very important it isn't plugged into any source of power during) dip the end that plugs into the phone in alcohol (proper cleaning alcohol not just drink as it evaporates quick) put the plug in and out a couple of times, let it dry out then repeat a couple of times, if it's just dirty contacts this will clean it, just make sure when connecting the USB lead is just damp and not dripping to avoid any flooding of the socket.
outside ofm that I would assume it's a hardware fault.
Click to expand...
Click to collapse
Thanks for your help...
Fixed it by using electronic cleaner spray its made my day ,moisture alert appears and after four hours gone after that its works!!:laugh:, i dont know if its bad but it fixed this problem
was possibly just a short in the socket due to dampness for a while, but the port should be waterproof like the rest of the phone really so nothing should have really got in the phone.
but if it's working it likely was just dirty contacts.
Belimawr said:
first step try as many different leads as you can as it could be faulty leads, it's the most common problem but as you say it's happening with multiple things it probably isn't this.
had similar problems on other phones alcohol and a thin pick has tended to fix it when I've needed to do it.
one way I've found that works to clean it out assuming the USB lead is going in fully, (if not use a thin pick as it could be a bit fluff in the bottom of the socket stopping it engaging fully) is to turn off the phone get a disconnected USB lead, (very important it isn't plugged into any source of power during) dip the end that plugs into the phone in alcohol (proper cleaning alcohol not just drink as it evaporates quick) put the plug in and out a couple of times, let it dry out then repeat a couple of times, if it's just dirty contacts this will clean it, just make sure when connecting the USB lead is just damp and not dripping to avoid any flooding of the socket.
outside ofm that I would assume it's a hardware fault.
Click to expand...
Click to collapse
Thank you for providing detailed instructions on port contact maintenance. I started having issues right after updating to A11 so assumed ultra fast charging on my note 10+ broke due to that update. However, just to be sure i ordered new oem block and cable and the ultra fast charging began to rapidly cycle from on to off, so i did more research and came across your reply. I dipped both ends of the old usbc cable into a half oz of reagent grade alcohol 99%+ shook them off so there wasnt a full drop of alcohol in them and slid the cable in and out a few times. Then let it dry for a min and plugged it back in to the new block using new cable. It seems to be stable now, however as i write this reply, it cycled twice between on and off, so I'll keep trying to clean the port and report back if successful.
Confirming that cleaning the contacts on the cable and phone using reagent grade alcohol and a thin pick worked to resolve the issue. Examination of the port and cable with the naked eye did not reveal fouling. Keep that in mind when deciding on trying the cleaning.