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Hi everyone (and sorry for my bad english) !
Since some days my GSM Galaxy Nexus is anoying me with a problem I can't understand.
At random moments, my GN thinks he is charging but he isn't even plugged !
The indicator in the notification bar shows the battery is in charge and all the phone believes he is charging.
Other problème, the charging indicatore comes and goes again and again and again, so the scree goes on everytime the GN is "plugged in".
My battery goes down at the speed of light this way ...
I tried to wipe, uninstall potential apps that could cause the issue, changing rom, changing kernel ... It still happening but not every time. Often it comes when the battery is under 50% or arround. I also have battery drops when I reboot the phone, like if the battery wasn't correctly calibrate ...
If I reboot the phone, the problem still here, if i get the battery off and then put it back and reboot the phone it works normaly ... for a indeterminate time ...
This problem make me crazy, is anyone got a solution ?
Thanks for all.
Anyone can help please ?
I would definitely demand a replacement battery. For me it seems like the battery is broken, therefore it's a warranty issue. If the problem still exists, it must be the hardware of the phone itself. I don't think it's a software problem, since you wiped, changed rom and even the kernel.
So demand a replacement of the battery!
Thanks for your answer ! I'll try this but I don't think samsung customer support will send me a replacement battery like that, they will ask me to send back the phone I think.
I recently had the same issue... here's what fixed it for me. I took the battery out and left the phone plugged into the outlet. Let it sit. I then installed the battery and let it finish its charge while the phone was off. I then took the battery out, unplugged the charger from the phone, and reinserted battery. Power on, VOILA! Mine was back to normal. Hope this helps.
Thanks for helping ! I'll try this
I just saw that I'm not alone in this case : http://code.google.com/p/android/is...s Owner Summary Stars&groupby=&sort=&id=23789
This issue is considerated as a medium priority, I hope for a fix !
I have the exact same problem, and have also commented on the issue at code.google.com. I have also tried "everything". Changed ROM, kernel, wiped battery stat, even let it fully charge while off. Still the same problem where it show as charging in notification bar when unplugged.. and when it have drained to below 50% or so, it start to flicked between charging and not-charging and drains even faster.
After checking CPU Spy it tells me that the phone never goes to sleep, this causes the battery to only last about 12-14 hours by itself..
I have also tryed to open the phone and clean the connector, but it did not fix it. One thing that is strange, is if I pry a toot stick or similar in the micro-usb-connector to press the connector plate (inside the micro-usb-connector) down with the phone faced up, it actually stops to flicker and stays not-charging.
---------- Post added 5th January 2012 at 12:18 AM ---------- Previous post was 4th January 2012 at 11:44 PM ----------
Same problem here: http://forum.xda-developers.com/showthread.php?t=1379478 and here: http://forum.xda-developers.com/showthread.php?p=21031287#post21031287
I have the same problem, and it make my crazy.
I bought the phone about month ago and this problem came in the second week.
I plugged my phone up to my car charger omw home for lunch and the stupid charging issue started to happen all over again... I had to do the whole thing over again. Remove otterbox, back shell, battery, and put it all back together. I'm really trying to avoid swapping the phone out with verizon. With the way it's looking, I'm about to call and hassle a VZW CSR and get me an instant swap in the morning. This is unacceptable SAMSUNG. Bad thing is, it must be common with Smsg phones, as I found 5 other devices of theirs that seemed to have the same problem Nexus S and Fascinate being two of them.
Same issue here as well, with the battery icon showing the charging bolt despite not being plugged in.
This will happen when the phone is not in use, and ill notice the screen flash on for a moment.
I tried the solution offered in this thread, only to have the symptom return just hours after powering the phone back on, and w/o being plugged back into another charger.
Same here, the solution didn't work for me but push the conector down with a toothpick seems to work for me ... for the moment.
So it seems to be a hardware problem of the device !
I have now ordered a new USB connector board to see if that fixes it: http://www.ebay.com/itm/ws/eBayISAPI.dll?ViewItem&item=150713366355
Will report back.
---------- Post added at 06:30 PM ---------- Previous post was at 06:01 PM ----------
When did you buy your phones? This could be a problem on early batches.
Could you see what part number you have on the actual USB connector?
I see that on this replacement board the number is 1H13D, while my number is 1J10F.
The replacement board with 1H13D written on it: http://www.globaldirectparts.com/v/vspfiles/photos/SMSNG6111630-6.jpg
Melhouse said:
I have now ordered a new USB connector board to see if that fixes it: http://www.ebay.com/itm/ws/eBayISAPI.dll?ViewItem&item=150713366355
Will report back.
---------- Post added at 06:30 PM ---------- Previous post was at 06:01 PM ----------
When did you buy your phones? This could be a problem on early batches.
Could you see what part number you have on the actual USB connector?
I see that on this replacement board the number is 1H13D, while my number is 1J10F.
The replacement board with 1H13D written on it: http://www.globaldirectparts.com/v/vspfiles/photos/SMSNG6111630-6.jpg
Click to expand...
Click to collapse
Hey, strong work! You might diagnose this thing before Google does. Keep us posted.
I'm experiencing this too, I did have it go away for about a week, but now it's back. I"m not looking forward to RMAing it, because I ordered it from the US and I'm in the Caribbean. I'm hoping the USB board replacement will work - waiting to see the results.
So glad I finally found this thread....
This started happening to me Friday night. First thing I noticed was while I was out the battery symbol had the lightning bolt in it as if it was charging, but it wasn't.
Long story short, nothing I do is able to charge the phone, both while the phone is on and while the phone is off) and it's REALLY pissing me off. The only response I can get from the phone is when it's off, it keeps looping over the two battery animations and acts like it's charging, but it's really not.
In all my playing around with it I somehow got it to charge to 40% yesterday. The only thing I can say for certain was that the phone was plugged in while I was trying to boot it up and when it shut off I didn't see the battery charging animations so I left it alone for a little bit before I checked it out and was surprised to see it charged a bit.
Today I was able to have it happen again and got the battery to 60%. This time I Started from the bootloader and again, when it turned off, I didn't see the battery animation.
I was able to reproduce this again just now by going into the bootloader and just choosing the option to power it off. Will report back in a little while to let you know if it charged past 60% after doing that.
Edit: powering off from the bootloader did not charge the phone. I accidentally pulled the battery and it went from 60% to 37% when I turned it back on. I think there is something screwy with my battery. Does anyone know if the regular Verizon battery fits in the GSM version?
I've got at least a similar issue, but managed to get a fix working (at least for now). I've had the phone for about 2.5 hours now. I got it with around 50% charge, after 1.5 hours, it was at 24% so I went to charge it. Tried the included USB cable to my Windows 7 PC, it tried to install drivers, the install failed. The battery was labeled as still discharging and the unlock screen told me to charge the battery.
I proceeded to try the samsung charging head thing with the original cable in one outlet, then in two more - same result, no charging indicated. Tried with a brand new micro USB cable and had no results. Tried the other cable with the PC. I read around on the issue a bit and found this thread, since people were saying it could be software related, I figured I would power down the device and try again.
I powered down the phone while it was disconnected from USB. I then plugged it into the USB cable connected to my computer. My PC then recognized the device and installed the drivers correctly, the bolt over the battery icon appeared on the Galaxy Nexus's screen. I let the screen turn off then woke it again, the battery charging animation was going. I booted the device while connected to USB. Now in the OS it says the battery is charging and it was charging from about 42% - so I think the actual battery power was not being properly reported before the reboot and when the charging problems were happening.
I'm hoping this has set it to work, but if something else happens, I'll post here again.
DaJMasta said:
I've got at least a similar issue, but managed to get a fix working (at least for now). I've had the phone for about 2.5 hours now. I got it with around 50% charge, after 1.5 hours, it was at 24% so I went to charge it. Tried the included USB cable to my Windows 7 PC, it tried to install drivers, the install failed. The battery was labeled as still discharging and the unlock screen told me to charge the battery.
I proceeded to try the samsung charging head thing with the original cable in one outlet, then in two more - same result, no charging indicated. Tried with a brand new micro USB cable and had no results. Tried the other cable with the PC. I read around on the issue a bit and found this thread, since people were saying it could be software related, I figured I would power down the device and try again.
I powered down the phone while it was disconnected from USB. I then plugged it into the USB cable connected to my computer. My PC then recognized the device and installed the drivers correctly, the bolt over the battery icon appeared on the Galaxy Nexus's screen. I let the screen turn off then woke it again, the battery charging animation was going. I booted the device while connected to USB. Now in the OS it says the battery is charging and it was charging from about 42% - so I think the actual battery power was not being properly reported before the reboot and when the charging problems were happening.
I'm hoping this has set it to work, but if something else happens, I'll post here again.
Click to expand...
Click to collapse
I've had the phone for over a month now and never had any issues. I've been trying to plug into a Mac so drivers aren't an issue (I know from previous phones that in Windows the phone wouldn't charge until the right drivers were installed).
There's definitely something very wrong w/ the phone and I fear it's likely a hardware issue, as even when the phone is off it won't charge (but acts kind of like it is).
Right now the only surefire way for me to charge my phone is let it die all the way down and keep trying to boot it up until it dies during a boot before the OS comes up (at which point it'll charge).
For what it's worth I fixed the phone on Monday. I stuck a wooden stir stick from work in the usb port and pushed down on the plate inside ever so slightly. I'd seen this suggestion from a few places online, but I was pretty skeptical. Well, much to my surprise it started charging!
I quickly got it back to it's stock state and re-locked the booloader in case I end up needing to send the phone back to Sammy if the problem happens again.
So far so good, but I've been very careful when plugging and unplugging the usb cord.
I think it's important to keep the OP's issue in mind, because I'm pretty sure there are two different issues here.
1)Many of us have an issue were the phone shows it's charging WHILE UNPLUGGED, causing the screen to flick on repeatedly. This may/may not be accompanied by a charging issues - in my case it isn't.
2)A second issue where owners have problems charging their phones (but never experience the charging while unplugged bug).
I think the intent of this thread is to track (1). I've never heard of the toothpick issue helping those experiencing (1).
How are people pushing the usb plate down, any pictures?
Hey all im having a charging issue with my gnex, It will fully charge, however the issue is when I unplug the phone it says that its still charging then it will say its discharging(like normal) however a few seconds later it does the same thing and keeps doing this until the battery hits about 85% then it will act normally. What bothers me the most is the screen will come on and stay on and im worried of LCD burns. I have odined to stock tried multiple different ROMs and Kernels and to no avail. Any help would be greatly appreciated. Thank you all in advance
Have you cleared the battery stats? Also try the EZ battery calibration app from play store that helped me tremdously good luck
Charging issue
I was having the issue with my Gnex. when i plugged it to the charger it would charger but when i unplugged it it will say that its charging. just like yours mine would fix itself. at first i though it was s/w so i factory reset and even flashed another rom or same rom. i did notice something this only happened when i plugged it to a certain charger which was a Samsung charger but not the original. i stop using that cable and never had the issue again
JamesPumaEnjoi said:
Have you cleared the battery stats? Also try the EZ battery calibration app from play store that helped me tremdously good luck
Click to expand...
Click to collapse
I can adore you that neither one helped you. You just so happened to fix the problem independently at about the same time. In a nutshell, you're equating correlation with causation.
Batterystats.bin has absolutely nothing to do with battery charge. The only info contained in that file is a list of apps that have operated on battery since the last full charge- nothing more. The file is automatically cleared each time you unplug the phone after a full charge. The wives' tale of that affecting battery charge or the reported charge level was officially debunked by a member of. Google's Android team early this year.
It is for this same reason that apps that claim to calibrate your battery are 100% snake oil.
Sent from my Nexus 7 using Tapatalk 2
---------- Post added at 06:58 PM ---------- Previous post was at 06:55 PM ----------
blackoakx22 said:
Hey all im having a charging issue with my gnex, It will fully charge, however the issue is when I unplug the phone it says that its still charging then it will say its discharging(like normal) however a few seconds later it does the same thing and keeps doing this until the battery hits about 85% then it will act normally. What bothers me the most is the screen will come on and stay on and im worried of LCD burns. I have odined to stock tried multiple different ROMs and Kernels and to no avail. Any help would be greatly appreciated. Thank you all in advance
Click to expand...
Click to collapse
It would seem that your USB port may be shorted or, less likely, you have a defective battery.
Sent from my Nexus 7 using Tapatalk 2
Had this same issue, had to get a replacement on my insurance =[
Clearing Batterystats.bin is a busted myth.
Sent from my i9250
Ok so i fixed it (and it was rather simple too)
i plugged the phone into the wall and popped out the battery and left it plugged it for a min or two. then i unplugged it put the battery back in and let it show the charging then popped out the battery again then the usb. Put the battery back in and powered on and its working normally now.
First of all I read all the possible posts here in the XDA forum about this problem but no one was able to help me :s
I was listening music with my cellphone than it crashed and turned of from nohting. My first thought was "Damm, it crashed!" and I removed the battery and after a couple minutes I put it back and than the cellphone never turned on again. No battery status is showing up, no leds, odin and flash mode doens't work either. I don't no what to do :s
I tried this:
◘ Unplug from USB, remove battery 5 min, put it back
◘ Odin and Flash mode
◘ Turn it on without battery on pc
◘ Turn it on while recharging
My GNexus model is a I9250 GSM.
Could you add some more details? How long the phone's been in operation, refurbished?, rooted?, your current ROM, kernel, radios, advanced kernel settings such as voltage changes, any tweaks, battery type, temperature.
This exactly happened to me on my DroidX. I spent 2 weeks trying everything to revive it including taking the phone apart before adding it to the pile and getting my current GNexus Toro.. so I know how much this sucks. I'm not an expert on phones bricking but I know that connections can go bad or come loose, especially if the phone has been dropped or other impact, components start to lose their integrity over time and voltage shorts 'burn out' op-amps. You mentioned listening to music, so I'm wandering about the IVA components burning out, which usually has voltage too high especially on boot... Hope you can get it working.
7175 said:
Could you add some more details? How long the phone's been in operation, refurbished?, rooted?, your current ROM, kernel, radios, advanced kernel settings such as voltage changes, any tweaks, battery type, temperature.
This exactly happened to me on my DroidX. I spent 2 weeks trying everything to revive it including taking the phone apart before adding it to the pile and getting my current GNexus Toro.. so I know how much this sucks. I'm not an expert on phones bricking but I know that connections can go bad or come loose, especially if the phone has been dropped or other impact, components start to lose their integrity over time and voltage shorts 'burn out' op-amps. You mentioned listening to music, so I'm wandering about the IVA components burning out, which usually has voltage too high especially on boot... Hope you can get it working.
Click to expand...
Click to collapse
Well first of all I thank you for your concern and my phone is on again, thanks to my uncle. The phone is '4 months old', I rooted last month, bootloader unlocked and I was using samsung stock rom (4.2.1 JB). Yeah, that really suck monkey b*lls. If you got the same problem as me (I really hope not) that's what you should do: First remove the battery, plug the charger and than put the battery back. In my case, It kind "shorted" the battery and my phone is back on. I was reading posts and posts and discovered that GNexus has this problem and a lot. Dunno when it can happen again but I really don't want a paperweight. Once again, thank you!
Glad you got your Nexus back up and runnning. Thanks for posting back with details after you figured out the problem and got your phone working, +1 right there. There's always a good chance this will help out someone later on. :good:
Confirmation: balums worked for me
balums uncle's solution worked for me: specifically, (1) removed USB power, (2) removed battery, (3) applied USB power, (4) inserted battery, (5) press power button.
Thanks balums!
Does anybody have technical (design/EE) insight into what would cause this?
This was starting from a device that appeared totally dead.
The battery was *fully charged* (and showed up that way immediately when the device finally booted).
I had done the obvious things of removing/inserting the battery, cleaning contacts, checking the USB power connection.
Was about to pull it apart when I saw balums post, saving me huge time.
Device is about 16 months old. Stock OS and settings. First time this has happened.
Search terms:
CDMA (Verizon) Samsung Galaxy Nexus -- SCH-i515.
Phone won't boot. Device won't turn on. Won't start. Dead. No worky.
Thanks,
Seth
Awesome! You trick worked, balums!
Interestingly I also have the standard stock version of OS and Hardware which I bought 14 Months ago (nearly to the day). I was surfing over WiFi yesterday evening and when I turned the phone off I noticed the screen getting grey for a moment, not black. And this morning the Nexus just didn't turn on.
Anyway, thanks for the solution, have a nice day!
That is very odd because my i515 also did the exact same thing and I have owned it for 15 months. I can't wait to get home and try this trick. More to come.
Drew
Thanks!
balums said:
Well first of all I thank you for your concern and my phone is on again, thanks to my uncle. The phone is '4 months old', I rooted last month, bootloader unlocked and I was using samsung stock rom (4.2.1 JB). Yeah, that really suck monkey b*lls. If you got the same problem as me (I really hope not) that's what you should do: First remove the battery, plug the charger and than put the battery back. In my case, It kind "shorted" the battery and my phone is back on. I was reading posts and posts and discovered that GNexus has this problem and a lot. Dunno when it can happen again but I really don't want a paperweight. Once again, thank you!
Click to expand...
Click to collapse
Hey Balums,
My GNex didn't turn on this morning and I was really confused as to why it would do such a thing, until I saw your post. Thanks a lot for posting your uncle's remedy!
It fixed mine!
-Fupa
bookmarked. thanks op.
Galaxy nexus wont turn on or charge.
I tried (1) removed USB power, (2) removed battery, (3) applied USB power, (4) inserted battery, (5) press power button but my galaxy nexus still dont turn on. i have 4.2.2 stock rooted. i was downloading something and my screen become weird in colors and i cent use the phone. i turn it of and now wont turn on again or charge.
after unlocking and rooting i installed this touch recovery from google play. [ROOT]Recovery Tools
Excellent! balums' suggestion helped me. I thought I had tried this before but apparently didn't quite get this in the right sequence.
The only remaining issue I have now is that when it does turn on, I've got the thunderbolt on the battery indicator, the phone says it's charging at the lock screen, but when I go to Battery under Settings it says that the battery is discharging. This effectively has my phone in a state where I can't unplug it (battery is too low but it also doesn't appear to actually "charge"). I tried replacing the Micro USB charge port PCB board and came up with the same results. To me, this seems like a problem and may indicate a motherboard or battery connection issue. I used the "Battery Monitor Widget" and it indicated that it was getting AC power. Any thoughts?
Thanks to XDA and Balum's suggestion! I thought my phone just died! It was on 70somethign % battery last I looked, connected by USB to the PC and I don't know if I turned it off and walked away for a while or if it turned off by itself, but it would not turn on no matter what I did after I got back to my desk. It is on Android 4.3 takju stock not rooted.
Thank you all again for the instructions on how to revive the GNex!
Samsung Galaxy Nexus won't power up
I got a Samsung Galaxy Nexus. I got it from my cousin and therefore don't have any information about the rooting status as well as the ROM but i guess it was running stock. The phone won't turn ON, it is not detected in the computer. No LED or any other indication. I tried the above method which worked for many people but it failed. What is special about the phone is that the upper part of the screen is heating up more as compared to the rest of the phone. Can somebody help me fix this? Is this a hardware issue?
I have the EXACT same problem as you do. I have no idea where to start to try to fix it. I took a picture, then lines went squiggly across the screen, then it flickered, and died. I cannot power it on at all. I tried Uncle's tricks. No luck.
Anyone have some ideas on what to try? Thanks.
majidkhan said:
I got a Samsung Galaxy Nexus. I got it from my cousin and therefore don't have any information about the rooting status as well as the ROM but i guess it was running stock. The phone won't turn ON, it is not detected in the computer. No LED or any other indication. I tried the above method which worked for many people but it failed. What is special about the phone is that the upper part of the screen is heating up more as compared to the rest of the phone. Can somebody help me fix this? Is this a hardware issue?
Click to expand...
Click to collapse
Also having the same problem. My Nexus has been rebooting randomly for the past week or so, and finally, this morning, it refuses to turn on at all.
It's a Verizon Galaxy Nexus running stock, but it's been rooted. I'm using the extended battery. The trick that was posted earlier in this thread doesn't seem to work for me. I've tried multiple USB cables and power sources.
I'm going to try the standard battery when I get home, but I'm not expecting positive results.
Work-around
About two months ago whenever I turned my Gnex off, it became totally unresponsive to all attempts to start again. After a lot of trial and error, I discovered that if I pulled the battery for 30-60 minutes and reinstalled, it would power on normally. I have completely wiped and rooted the phone and the problem persisted.
Today I thought about it some and realized there may be some residual charge in the phone, and my waiting period is to allow the charge to drain. To test this theory, I powered the phone down and then tried to restart - nada. Pulled and reset the battery - nada. Pulled the battery, shorted out all four pins that would make contact with the battery, reinstalled battery, and it powered right up. I have not been able to successfully repeat a fast restart when shorting out all four pins. Pulling the battery and waiting 30-60 mins still works.
Incidently about the same time, my screen has stopped auto rotating (and yes it is set to do so).
mwjoerin said:
About two months ago whenever I turned my Gnex off, it became totally unresponsive to all attempts to start again. After a lot of trial and error, I discovered that if I pulled the battery for 30-60 minutes and reinstalled, it would power on normally. I have completely wiped and rooted the phone and the problem persisted.
Today I thought about it some and realized there may be some residual charge in the phone, and my waiting period is to allow the charge to drain. To test this theory, I powered the phone down and then tried to restart - nada. Pulled and reset the battery - nada. Pulled the battery, shorted out all four pins that would make contact with the battery, reinstalled battery, and it powered right up. I have not been able to successfully repeat a fast restart when shorting out all four pins. Pulling the battery and waiting 30-60 mins still works.
Incidentally about the same time, my screen has stopped auto rotating (and yes it is set to do so).
Click to expand...
Click to collapse
What are you doing exactly to short out the battery?
galaxy nexus reboot
my galaxy nexus is about 1 year old now and this is the first time that i've encountered a problem with it. It suddenly restarted, and will take about 5-7minutes before it opens, it will be open up to the "X" logo and when it reaches the normal screen it will restart again. I don't know whats wrong with it. please help/
sethbruder said:
balums uncle's solution worked for me: specifically, (1) removed USB power, (2) removed battery, (3) applied USB power, (4) inserted battery, (5) press power button.
Thanks balums!
Does anybody have technical (design/EE) insight into what would cause this?
This was starting from a device that appeared totally dead.
The battery was *fully charged* (and showed up that way immediately when the device finally booted).
I had done the obvious things of removing/inserting the battery, cleaning contacts, checking the USB power connection.
Was about to pull it apart when I saw balums post, saving me huge time.
Device is about 16 months old. Stock OS and settings. First time this has happened.
Search terms:
CDMA (Verizon) Samsung Galaxy Nexus -- SCH-i515.
Phone won't boot. Device won't turn on. Won't start. Dead. No worky.
Thanks,
Seth
Click to expand...
Click to collapse
Thanks alot... this worked for me !!
You saved my Galaxy Nexus
Similar problem + water
Ok, so I have a similar situation I believe. My phone took a swim. I left it off and riced it. Later on after I believed it to be dry enough, i turned it on. (wow it freaking worked) After a few seconds of using the device checking screen the phone snapped off and went into a reboot. I waited until it came back and i shut it down and thought I'd let it go over night. I plugged it in and let it charge (charge icon was displaying). Everything looked good.
Fast forward. Morning time. I go to turn the phone on. Nothing.
This time the phone won't boot. Instead all i see is the white battery icon show up indicating the battery is 100%. When i plug it in to the charger i get the battery with the charging bolt, then it shows the normal battery indicator light. After that, I get nothing.
I tried the method I saw above. remove power, remove battery, apply usb power, insert battery, press power. Sadly it didn't work.
Anyone have any other ideas as to what might be going on?
Weird defect. Anyone else have this problem?
Edit: as of now it won't charge at all
Edit 2: After a lot of fiddling around, it decided to charge. Working great except for a single dead pixel Got to exchange it on the 9th or whenever they get their shipment in.
Mine charges while powered on.
holabola said:
Weird defect. Anyone else have this problem?
Click to expand...
Click to collapse
Mine charges while on and off. What I did notice, is when I was initially setting it up it went up to 32% and while on charger it started loosing charge. I have no idea why this happened but assumed a service was running in the background. Ever since the initial setup, on or not the watch gains charge. Seemed to take about 2 hrs from near empty to full while the display was on showing time.
As of now it wont charge at all. This is driving me insane. I got it to 9% somehow but I have no idea, and Best Buy won't have any to replace it with.
holabola said:
As of now it wont charge at all. This is driving me insane. I got it to 9% somehow but I have no idea, and Best Buy won't have any to replace it with.
Click to expand...
Click to collapse
Do you have the cable that came with it plugged into the cradle? I started using my cell cable into the cradle and my battery percentage was going down instead of up.
My local Best Buy said of the two they had today the first sold wouldn't charge. I saw another post on reddit claiming theirs wouldn't turn on, could also be related to a charging issue.
pfroo40 said:
My local Best Buy said of the two they had today the first sold wouldn't charge. I saw another post on reddit claiming theirs wouldn't turn on, could also be related to a charging issue.
Click to expand...
Click to collapse
This is a ****ing pathetic launch. There is literally no stock anywhere and of the few that are sold a handful have defects. This is simply disgraceful.
Here's what happend with mine.
First time I powered it on it said to download the wear app..so I did that. Then, it proceeded to connect and pair with my phone. It started to download something, (wear update?) and at about the half way point it said charge your device, shutting down. So it shut down. I put it in the cradle and it initially had 23% charge. 5 minutes later it had 18%. Not knowing what was going on, I turned it back on and was met by a spinner that said just a minute... for about 15 minutes. So I turned it back off.
After another reboot I went into the menu and selected reset device. After this it began to charge.. all the way to 100%. I turned it back on and it re-downloaded what it had to and applied the update successfully after about 3 or 4 restarts and 10 minutes. Now all seems well.
Edit.. By well I mean working. It's been merely 3 hours and with almost no use I'm down 40%. FML
yeah, i think people in their rush to use it haven't charged them fully. i plan to charge mine fully before using it.
gammite said:
yeah, i think people in their rush to use it haven't charged them fully. i plan to charge mine fully before using it.
Click to expand...
Click to collapse
This was definitely my issue. The problem is the vagueness of the instructions. It basically says turn it on, download the app.. Show off (until it dies).
I had the same problem with it saying charge your battery. I put it on the charger and left. Came back, it installed an update, rebooted a couple times and then was good. I've been playing with it heavy for a few hours and it's at 69%.
Sent from my LG-D801 using Tapatalk
Phlip00ws6 said:
Here's what happend with mine.
First time I powered it on it said to download the wear app..so I did that. Then, it proceeded to connect and pair with my phone. It started to download something, (wear update?) and at about the half way point it said charge your device, shutting down. So it shut down. I put it in the cradle and it initially had 23% charge. 5 minutes later it had 18%. Not knowing what was going on, I turned it back on and was met by a spinner that said just a minute... for about 15 minutes. So I turned it back off.
After another reboot I went into the menu and selected reset device. After this it began to charge.. all the way to 100%. I turned it back on and it re-downloaded what it had to and applied the update successfully after about 3 or 4 restarts and 10 minutes. Now all seems well.
Edit.. By well I mean working. It's been merely 3 hours and with almost no use I'm down 40%. FML
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So, I got mine to charge and everything. So far I LOVE IT. I made a post on working apps that I've tested over in the Themes and Apps subforum. Basically, I put it on the Qi Charger I have for my Nexus 5 DIRECTLY in the center and it ended up charging then stopping again. Then, this time, I put it on the charger provided, and it worked to 100%... Very strange but I plan on exchanging it anyway as there is a single dead pixel I can see.
Same issue... Got the watch. Turned it on in the car and it started the update without promoting me to do it and now it is in the same dead cycle I've seen others post about. it will sit on the charger for hours and only be a few percent and when u power it on it tries to update and goes from 10% to 0 in less than a min or two. I just did another reset and put it on the cradle. The only feedback I have that something is happening is the watch is pretty hot. My gear live and Galaxy Gear 1 had an icon that showed charging status when the phone was off. Also they charged quickly, we're always cold and had great battery life. I can't imagine Moto not testing these devices long enough to figure that it should not try to apply an update until the battery was at a certain level or plugged in. I wish when these reviewers do features on the engineers of these devices, like have been recently done instead of ass kissing these guys would at least do some calls g out on their process. It'll like when Apple came out with the IPhone 4 and showed all these unbelievable signal testing facilities and they couldn't figure out when you held the phone normally on your left hand that the signal would drop to zero. It literally took me 2 minutes to figure out that one...
I highly advise you sink a hour charge into the watch first at least. most of these new batteries are like a lithium ion / lipo hybrid. they have a low voltage cutoff so the battery cells don't get damaged and go kaboom. Noone knows how long these sat or what charge was in them, how cold and so on during shipping. I would say people are running them low enough moto is triggering low volt cutoff.the update may have even changed the voltage values they accept as tolerable. and when you power it up this tricks it into a fail mode. ost smart chargers see the low volt and refuse the to charge for risk of a damaged cell. this sounds a lot like moto 360's issues.
When mine hit 80% on the charge, the update downloaded, watch rebooted, and the charge message started appearing.
Hello,
I noticed following problem a few days ago: the battery is more and less 15-30% charged (more and less, i don't look at this when it happens), the phone restarts out of the blue, and then shows 2-3% battery. Sometimes I cannot unlock screen and SIM card, because it restarts again. After a while resting in the pocket it can go to ca. 10%. Most of the times it happend exactly when i touched the "shutter release" button in camera app (coincidence?), sometimes when tried to open other app. Should I blame the battery? Or should I send it to warranty service center for troubleshooting? (maybe it's mobo to be blamed). Did any of you get this issue? I'm on stock Marshmallow.
Well, i actually 5 months ago i purchased a second battery for my G4 and after 1 month of use it started discharging pretty quickly and eventually made the phone restart when i tried to launch games and in my case it was a battery problem because when i switched to the genuine one this didnt happen.
So in my opinion if you are rooted do a battery calibration (there are plenty of apps that do this).
Try another battery and see if the problem persists.
Install AccuBattery and check battery health after 3-4 full charges. But it can be also a system bug and maybe a factory reset can help solve the problem.
Battery calibration is a fools app
---------- Post added at 10:03 PM ---------- Previous post was at 10:01 PM ----------
Try factory reset
deltadiesel said:
Battery calibration is a fools app
---------- Post added at 10:03 PM ---------- Previous post was at 10:01 PM ----------
Try factory reset
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Yes most of the time yes to be honest but it helped me to make the phone show the real battery percentage. Because what was happening was that it would show 100% but it still kept pushing more than 1 amps for about half an hour after that. Its just that non oem batteries are really bad quality and usually faulty in my experience
Edit: Powerbear batteries were the only one worth the money imho.
By
mariodeda said:
Yes most of the time yes to be honest but it helped me to make the phone show the real battery percentage. Because what was happening was that it would show 100% but it still kept pushing more than 1 amps for about half an hour after that. Its just that non oem batteries are really bad quality and usually faulty in my experience
Edit: Powerbear batteries were the only one worth the money imho.
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Click to collapse
I just upgraded to power bear....and yeah its pretty good
Battery calibrator apps don't calibrate your battery...they just dump the battery stats which is what you do when you shutdown your phone or restart
---------- Post added at 10:35 PM ---------- Previous post was at 10:30 PM ----------
masakrator1992 said:
Hello,
I noticed following problem a few days ago: the battery is more and less 15-30% charged (more and less, i don't look at this when it happens), the phone restarts out of the blue, and then shows 2-3% battery. Sometimes I cannot unlock screen and SIM card, because it restarts again. After a while resting in the pocket it can go to ca. 10%. Most of the times it happend exactly when i touched the "shutter release" button in camera app (coincidence?), sometimes when tried to open other app. Should I blame the battery? Or should I send it to warranty service center for troubleshooting? (maybe it's mobo to be blamed). Did any of you get this issue? I'm on stock Marshmallow.
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Click to collapse
I'm leaning towards motherboard because it restarts and boots backup....
Is it just looping?
Sometimes there is second (third) restart while I try to unlock screen and SIM card and battery status is 2-3%.
Boots backup? Please, explain.
I would just try a new battery, but it's not available in local stores, online listings are counterfeit lottery. Don't know which is worse - this, or switching to backup crap-phone for 2-3 weeks...
masakrator1992 said:
Sometimes there is second (third) restart while I try to unlock screen and SIM card and batt byery status is 2-3%.
Boots backup? Please, explain.
I would just try a new battery, but it's not available in local stores, online listings are counterfeit lottery. Don't know which is worse - this, or switching to backup crap-phone for 2-3 weeks...
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Click to collapse
I don't really understand what you are saying
Why are you unlocking the screen and SIM CARD?
Does it go to 2 3 percent the die?
Are you under warranty?
What country are you in?
@deltadiesel thanks for the explanation its always good to learn something new.
About the looping part, it happens on my phone too with the bad battery. It looks like the battery is not empty when it automatically shuts down but the phone thinks it is. I proved this by plugging my phone in and restarted it instantly and battery went up to 16%. If you let it restart it can even loop until you plug in the charger. To me it looks like the battery reports being empty while it really isnt. But the mobo i think is fine because when on the powerbear battery this doesnt happen, but i really dont know. Everything on this phone fails, i even managed to get a failing proximity sensor... ??
If you are under warranty and have a backup phone go and have the mobo and the battery replaced
mariodeda said:
@deltadiesel thanks for the explanation its always good to learn something new.
About the looping part, it happens on my phone too with the bad battery. It looks like the battery is not empty when it automatically shuts down but the phone thinks it is. I proved this by plugging my phone in and restarted it instantly and battery went up to 16%. If you let it restart it can even loop until you plug in the charger. To me it looks like the battery reports being empty while it really isnt. But the mobo i think is fine because when on the powerbear battery this doesnt happen, but i really dont know. Everything on this phone fails, i even managed to get a failing proximity sensor...
If you are under warranty and have a backup phone go and have the mobo and the battery replaced
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Click to collapse
You know.what both of you can try this with what you think is a dead battery
Put in a ziplock sealed, squeeze out air. IM WARNING YOU RIGHT NOW DONT USE A PLASTIC BAG.....moisture will get into it...and the battery will be garbage
Put in freezer for 12 hours
If you have a 9v battery....the rectangle on with the two funny looking connections I can tell you another trick and will be a lot faster
This will tell you if the battery is really dead or not
If you have warranty send it out....why not? No one here is going to tell you your problem without having the device in hand
Yeaah okay i will give that a try. I really hope it dies though as it cant even hold 2 hours of sot anymore ?? just kidding....i will try it when i have time and maybe it will give a little bit more insight into this problem
mariodeda said:
Yeaah okay i will give that a try. I really hope it dies though as it cant even hold 2 hours of sot anymore just kidding....i will try it when i have time and maybe it will give a little bit more insight into this problem
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Do you have a battery like this and a charging cable you don't use anymore and electrical tape?
It will be faster. If not throw it in freezer over night as I described above
If your battery spins on a flat surface(spin around and around) do not use this method. The cells have exploded or are leaking
Don't put the ice cold battery in your phone right away. Wipe off any frost first as well
You will soon find out if your battery needs replacement after this but it won't ruin it either