htc won't do anything - Desire 820 Q&A, Help & Troubleshooting

hi I've got a 820 and it won't power on and there a blinking light. it has been on charge for the last 4 days please help

Same problem here
I haven't found any solution yet

HTC support said they would have a look and see if they can repair it but it could cost 30 pounds and more so I'm thinking about it before I send it

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[Q] Desire HD - Motherboard failure

Hello,
I have a HTC Desire HD that has just died on me, it just stopped detecting the SIM car. Everything else works just fine.
Gave it to HTC service here in India and they gave me a quote of 13000 INR ($260) to replace it. Since its out of warranty (15 days over) I'll have to bear the expense.
Now I got this phone for 25000 INR($500) it makes no sense to go for this replacement. Now my dilema here is what more can I do with this phone besides using it as a glorifed paper weight
I doubt root it would solve this issue. But would love to hear from you.
Kind regards
I'd just went out of the similar problem. One day my DHD turn off and... That's all ! It just turn of and never came back. I'd to send it to HTC support, they return it to me saying something like "we changed the motherboard".
Now I think "Whatdafuck is this phone whitch can die one day without any aparent reason !!". At it's next death I'll get a Motorola.
zorglube said:
I'd just went out of the similar problem. One day my DHD turn off and... That's all ! It just turn of and never came back. I'd to send it to HTC support, they return it to me saying something like "we changed the motherboard".
Now I think "Whatdafuck is this phone whitch can die one day without any aparent reason !!". At it's next death I'll get a Motorola.
Click to expand...
Click to collapse
Atleast you were lucky that you device was under warranty. I am well and truly screwed.
cheers
Personally, I'd get it repaired, since you could easily get another years' use out of it (more, but other devices will start to make it look old).
That would then work out at $20/month, compared to say $40 ($500/12 months) for a new phone, even via an operator's subsidy.
I'd also let HTC do it so that they can respond directly, should anything go wrong.
Sorry I saw you replied.
If you pay the HTC support can repair your phone.
Sent from my Desire HD using XDA
I would try to buy very cheap non working phone with broken digitizer or similar - many people (at least in europe) sell their phones when they are broken and get new ones. And I would change the mainboard myself. its not that difficult. Ive done it with my old htc topaz...
Suffering at the hands of HTC
Last week, my 1.5 years old Desire 816 was working absolutely flawlessly. 5 seconds later, I pick it up and it is dead! :crying:
The HTC Service Center guys are asking for Rs. 9,700 for changing the Motherboard and I am like WT*. I can buy a new phone at that price. A bit of research and find out that Motherboard issues are very common in HTC. This surely was my last HTC phone.
Now I have 2 questions:
1. Is there any way I can get this phone repaired in the open market?
2. I was using CDMA as my primary number. I am not finding any other reputed manufacturer who has CDMA smartphones. I am not willing to ditch CDMA as of now. Any suggestions for a good smartphone that is not HTC?

Htc One X screen corruption & Flickering Issue

guys i am having serious problem with my HOX screen, yesterday i was having minor screen flickering issues but today the situation become more worse now i am having screen corruption issues too with flickering and sometime colors get faded or gets too warm or distorted pixels, i have attached various pictures & a video of my screen situation, please advice me this is a screen issue or motherboard issue ?
video link is http://youtu.be/oXcDingYRpQ
I say its the beginning of the board problem i had...my phone is now replaced from warrenty..
Sent from my HTC One X using xda app-developers app
Alex-V said:
I say its the beginning of the board problem i had...my phone is now replaced from warrenty..
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
but my phone don't have warranty as i have purchased it from ebay india from a guy who bought it from Vodafone UK. it seems i am in serious trouble right now.
urshobhit said:
but my phone don't have warranty as i have purchased it from ebay india from a guy who bought it from Vodafone UK. it seems i am in serious trouble right now.
Click to expand...
Click to collapse
Than try to get a phone from eBay with screen broken..and take the board...i had the same first they changed the display..after the phone..as the board is not so cheap
Sent from my HTC One X using xda app-developers app
I had the same problem on one with warranty. The service centre guys changed the board.
kkapoorr said:
I had the same problem on one with warranty. The service centre guys changed the board.
Click to expand...
Click to collapse
I am having HTC One X from 14 months, but from last one month I am too having the Blank Screen and Screen flickering problem. The problem has worsened in last one week. I have done hard reset and got the software reinstall from the service center but nothing helped. The HTC Service center guy is asking me to replace the Motherboard and quoting a price around 17000 Rupees (~ $280).
@kkapoorr, @others:
Can anyone confirm if replacing Motherboard has indeed solved this problem for them? As my phone is out of warrenty now, I don't want to spend money and see the problem recur..
Also, does the cost of 17K Rs seems reasonable for HTC One X motherboard? Any idea?
Please help guys.. I am getting sleepless nights due to my HTC phone now..
rrgupta said:
I am having HTC One X from 14 months, but from last one month I am too having the Blank Screen and Screen flickering problem. The problem has worsened in last one week. I have done hard reset and got the software reinstall from the service center but nothing helped. The HTC Service center guy is asking me to replace the Motherboard and quoting a price around 17000 Rupees (~ $280).
@kkapoorr, @others:
Can anyone confirm if replacing Motherboard has indeed solved this problem for them? As my phone is out of warrenty now, I don't want to spend money and see the problem recur..
Also, does the cost of 17K Rs seems reasonable for HTC One X motherboard? Any idea?
Please help guys.. I am getting sleepless nights due to my HTC phone now..
Click to expand...
Click to collapse
@rrgupta where are you from which service center quoted you 17k ? and i have pm'ed you the possible solution.
I feel it is too much to replace the motherboard at 17K. Better to sell your home for whatever you get and use that 17K to buy something new.
urshobhit said:
@rrgupta where are you from which service center quoted you 17k ? and i have pm'ed you the possible solution.
Click to expand...
Click to collapse
I am from Pune, India and it's Pune HTC Service center that quoted me this price.
Hello my friend i think this will solve the problem.i dont promise anything.but i tried this after the asked me to buy a new motherboard for 250 euros -_-
i thought what maybe be the problem.
go in the last page of this thread.
http://forum.xda-developers.com/showthread.php?t=1859339&page=18
rrgupta said:
I am from Pune, India and it's Pune HTC Service center that quoted me this price.
Click to expand...
Click to collapse
i can fix that problem.....i m also from pune....
sumeet922 said:
i can fix that problem.....i m also from pune....
Click to expand...
Click to collapse
How i can fix this problem! I'm from Brazil and HTC support here was discontinued! Can you talk more about this? Thx
mobo exchange 170 euros
Have exactly the same problem.
Bought two HOX's via ebay from abroad. It's been just after warranty expired when one phone displayed the same symptoms as everybody here describes: firstly power button not responding, black screen, flickering screen etc.
Exchange of mobo (as diagnosed) in my case was 170 euros.
Soon after I fixed my first HOX, the second started going through the same problems. Now it is still operational but less and less every day.
Will think very seriously before sending it for a repair. I loved the phone until now. Will think even harder before buying another HTC device.
Good luck.
same issue
urshobhit said:
@rrgupta where are you from which service center quoted you 17k ? and i have pm'ed you the possible solution.
Click to expand...
Click to collapse
hey... i have the same issue exactly..the service center at kurla quoted 17k..can u please tell me the solution..i guess u have shared the solution with someone!
Hey ...any solution for this...having the same issue with my hTC one V !

[Q] HTC One X Repairer Required

Hi,
I have a One X which discharged to nothing a few weeks ago last Saturday night/Sunday morning as I was in hospital and my wife was using it to call people.
I had a similar problem in June, once dead it won't take any charge, it won't power up normally and it won't boot up either with the volume down being pressed at the same time.
Nothing lights or flashes, even after 24 hours on charge.
In June I sent it to O2 and it came back fixed, but I've had a conversation today to say the warranty is voided as I've rooted it.
It's been checked by a local repairer and I'm told it's not a battery or charging issue.
Can anyone recommend somebody who does full repairs rather than the usual local screen replacement etc.
Cheers
Darren:crying:
Try the advice by Mr. Hoffs here:
http://forum.xda-developers.com/showpost.php?p=38014389&postcount=4
stathis95194 said:
Try the advice by Mr. Hoffs here:
http://forum.xda-developers.com/showpost.php?p=38014389&postcount=4
Click to expand...
Click to collapse
Unfortunately, when I plug it into my PC I get nothing. I cannot access the boot folders or anything.

Warranty Replacement of HOX with HTC ONE

Dear all,
this is a farewell to you all after almost a year in the HOX forum.
I would like to thank you all for your help in the noumerous problems I have encountered with my HOX.
After a screen replacement in July and also a mainboard and battery replacement in September the HOX worked for 1 week before experiencing BSOD.
Service said they would have to replace the mainboard and battery once again.
All repairs were done on warranty.
HTC Greece declined to replace the device so I decided enough was enough and went over their head mailing HTC Europe.
HTC Europe at once forwarded request for replcement and within a week came back with official info that my device will be replaced with the HTC One in the upcoming week.
So with my farewell I d like if I may to give a word of advice.
When in problem with your device contact HTC directly through the www.htc.com site mail cause as I understand that Local Dealers are pure rabbish.....
All in all I gain a new device but somehow I am sure I will miss my briliant HOX(when it was working) and our camera as HTC ONE is very bad in that section
wow thats great!!:highfive:
Contacted htc europe before and they contacted me back. The conversation ended with me screaming that they are incapable braindead idiots. They said sir just use your data connection if your wifi is not working that kinda pushed me...over the hedge
Sent from my HTC One X using Tapatalk 4

Just some info

Well guys this is my problem.A week and a half ago i got the Nexus 5 as my new phone,and in the mean time my previous phone the Htc One X was having problems with the battery and so on.Turning off by itself so i sent it for repair here in Slovenia to the authorized repair service in Ljubljana,And today i have got a call from this guy and he said to me that not only the battery but also the motherboard needs to be replaced and that would cost aprociametely 210 Euros with work and that the phone was rooted as it was written on the bootloader "RELOCKED" because to get the new one he needs to send it to Htc in Taiwan where they check them and if it says RELOCKED that they need to pay htc 200 Euros and the week before i was so happy because the Htc One M8 just arrived in my country.So i am asking after being litteraly scre**d by HTC two times, this is the second one and the first one was with my first Android phone the Wildfire S at that phone the digitalizer never worked correctly and every time i have send it for repairs the just factory reseted the phone until i just stopped sending it there as it was in repairs for eat least 5x times.
But still i love HTC phones for the build quality and everithing else,i really do so what is your opinion should i go for the M8 as the Nexus 5 is really fast in comparison to the One X but i miss HTC Sense and that sound quality and power it even cant beat the One X or M8 in this ?
teonagode said:
Well guys this is my problem.A week and a half ago i got the Nexus 5 as my new phone,and in the mean time my previous phone the Htc One X was having problems with the battery and so on.Turning off by itself so i sent it for repair here in Slovenia to the authorized repair service in Ljubljana,And today i have got a call from this guy and he said to me that not only the battery but also the motherboard needs to be replaced and that would cost aprociametely 210 Euros with work and that the phone was rooted as it was written on the bootloader "RELOCKED" because to get the new one he needs to send it to Htc in Taiwan where they check them and if it says RELOCKED that they need to pay htc 200 Euros and the week before i was so happy because the Htc One M8 just arrived in my country.So i am asking after being litteraly scre**d by HTC two times, this is the second one and the first one was with my first Android phone the Wildfire S at that phone the digitalizer never worked correctly and every time i have send it for repairs the just factory reseted the phone until i just stopped sending it there as it was in repairs for eat least 5x times.
But still i love HTC phones for the build quality and everithing else,i really do so what is your opinion should i go for the M8 as the Nexus 5 is really fast in comparison to the One X but i miss HTC Sense and that sound quality and power it even cant beat the One X or M8 in this ?
Click to expand...
Click to collapse
Edit: and if i root the M8 and then S-OFF can i later change the UNLOCKED back to the RELOCKED state as i would really hate it being again without warranty.
teonagode said:
Edit: and if i root the M8 and then S-OFF can i later change the UNLOCKED back to the RELOCKED state as i would really hate it being again without warranty.
Click to expand...
Click to collapse
If you have s-off.. you can lock the device ^^

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