Related
i talked to ppc geeks all yesterday about this without any real insite. maybe i am the only one having this issue.
the issue is that the htc touch pro 2 is caught up in a rebooting loop. and nothing seems to fix it. even though it cant boot it can however flash a new rom just fine. but then it still reboots as it trys to load windows.
i dont have the orignal power adapter any more its lost i cant find it. so i have been charging it via usb.
the most common thing people are "sugesting" is that i charge it via a wall charger because they dont think its getting enough juce. but i left it pluged into a usb device all night and what happens is when it gets Fully charged it turns its self on and trys booting again. making a buzzing sound evory 10 seconds as it reboots.
i would like information on where to obtain a way to flash the old locked ipl onto the device so it looks not modifyed. so i can take it into the store and have it looked at, or so i can mail it in to htc.
i had it only over a month by just a little bit its sad to see somthing like this happen. god this phone is a pile of junk.
Hardware failure
Hi トロワ
It sounds like you are a victim of some kind of hardware failure. Sorry to hear that. If I were you I would reflash the stock ROM, then the Stock SPL and finally Security Lock it if you have unlocked it, and then send it back to HTC under the warranty if it still does not work.
Cheers
andrew-in-woking
You flashed a CDMA ROM, right? I've seen a lot of people flashing GSM ROMs on their CDMA devices by mistake, and the same symptoms are displayed. Try flashing any ROM from here, and see what happens.
hi,
i had a similar problem with my old touch pro. cause I didn't flash any other rom I took the device to the shop. As they couldn't repair it I am now a owner of the touch pro2 (plus 20€) but maybe you should try to use another battery, maybe that's the problem. otherwise try to flash the original rom and take it to the shop.
greetings, florian
Hello everybody,
1 month ago I flashed my desire with evervolv ICS, worked perfectly.
Two weeks ago, the phone got stuck in facebookapp. No button reacted.
I pulled out my battery and replaced it.
Since then my desire does not react on any button or any kind of connection, usb, charging nothing.
Does anybody know what is wrong?
My phone is fully rooted etc etc.
Can you boot into fastboot/hboot?
No it does not boot at all.
If you replaced your battery, maybe the new one is broken. Try the old one.
If you mean "I took it out and put it back in", and it doesn't boot at all, it may be a hardware related issue. Solution for this would be returning to htc for warranty.
I have randomly started experiencing a problem where my device would turn off randomly which has gradually gotten worse to the point where it's stuck in a boot loop sort thing and will shut off randomly during boot then restart.
The problem started by every now and then (sometimes not happening for a day at a time) the phone would turn off then turn back on again gradually getting worse. The problem started when I installed the latest update during the update the screen froze (no it was not interrupted in anyway and done officially through the phone) so after leaving it overnight and it not progressing I took the chance and removed the battery. it then turned on and finished the update without an issue. The phone has since as I explained got into a 'boot loop' sort scenario where it will work if the charger is plugged in but couldn't be a battery issue as doesn't turn off if I put it into download mode. Things I've tried: Doing a complete reset- Still no fix. and now today I entered download mode and re-installed the firmware which was successful but still no prevail?! What the hell could this be?! Thanks
samisthebest said:
I have randomly started experiencing a problem where my device would turn off randomly which has gradually gotten worse to the point where it's stuck in a boot loop sort thing and will shut off randomly during boot then restart.
The problem started by every now and then (sometimes not happening for a day at a time) the phone would turn off then turn back on again gradually getting worse. The problem started when I installed the latest update during the update the screen froze (no it was not interrupted in anyway and done officially through the phone) so after leaving it overnight and it not progressing I took the chance and removed the battery. it then turned on and finished the update without an issue. The phone has since as I explained got into a 'boot loop' sort scenario where it will work if the charger is plugged in but couldn't be a battery issue as doesn't turn off if I put it into download mode. Things I've tried: Doing a complete reset- Still no fix. and now today I entered download mode and re-installed the firmware which was successful but still no prevail?! What the hell could this be?! Thanks
Click to expand...
Click to collapse
Maybe it's a hardware issue
hi, where did you get the firmware? it could be corrupted. if I were you I would download again the firmware and reflash it.
after that I'll do a hard reset.
samisthebest said:
I have randomly started experiencing a problem where my device would turn off randomly which has gradually gotten worse to the point where it's stuck in a boot loop sort thing and will shut off randomly during boot then restart.
The problem started by every now and then (sometimes not happening for a day at a time) the phone would turn off then turn back on again gradually getting worse. The problem started when I installed the latest update during the update the screen froze (no it was not interrupted in anyway and done officially through the phone) so after leaving it overnight and it not progressing I took the chance and removed the battery. it then turned on and finished the update without an issue. The phone has since as I explained got into a 'boot loop' sort scenario where it will work if the charger is plugged in but couldn't be a battery issue as doesn't turn off if I put it into download mode. Things I've tried: Doing a complete reset- Still no fix. and now today I entered download mode and re-installed the firmware which was successful but still no prevail?! What the hell could this be?! Thanks
Click to expand...
Click to collapse
Well i guess im not alone as i have the same exact problem as you do! WHich version do you have? I have the White T-Mobile version and i bought it the same week it was on sale i felt that i got a phone that was part of a bad batch because of some problems ive had with it but i didnt buy insurance for it. i was on LG's OS and it started to get worse and worse so i restored it and went to a lollipop rom. its still happening but it only reboots once. however, as soon as i start using apps it reboots on me. i want to unroot it but at the same time i dont want to go through the trouble of rooting it again. Any ideas of what it could be?
My problem just randomly started happening and i noticed this started happening strangely after my phone completely died on me and didnt want to turn on so i connected it to the charger and it started charging but had a yellow warning triangle somewhere on the screen.
EduardoZ714 said:
Well i guess im not alone as i have the same exact problem as you do! WHich version do you have? I have the White T-Mobile version and i bought it the same week it was on sale i felt that i got a phone that was part of a bad batch because of some problems ive had with it but i didnt buy insurance for it. i was on LG's OS and it started to get worse and worse so i restored it and went to a lollipop rom. its still happening but it only reboots once. however, as soon as i start using apps it reboots on me. i want to unroot it but at the same time i dont want to go through the trouble of rooting it again. Any ideas of what it could be?
My problem just randomly started happening and i noticed this started happening strangely after my phone completely died on me and didnt want to turn on so i connected it to the charger and it started charging but had a yellow warning triangle somewhere on the screen.
Click to expand...
Click to collapse
Hey, nice to hear someone has the same issue, I however hvent had the yellow warning triangle come up yet, as an update all of a sudden it keeps turning off as soon as it boots even on charge!!!??? It just keeps getting gradually worse?! However I have noticed the battery % it shows when turned off is 100% and very randomly it displays 70% then when the phone boots it will show 2% for the 2 seconds it stays on before it dies?!
samisthebest said:
Hey, nice to hear someone has the same issue, I however hvent had the yellow warning triangle come up yet, as an update all of a sudden it keeps turning off as soon as it boots even on charge!!!??? It just keeps getting gradually worse?! However I have noticed the battery % it shows when turned off is 100% and very randomly it displays 70% then when the phone boots it will show 2% for the 2 seconds it stays on before it dies?!
Click to expand...
Click to collapse
Wait now it reboots on you even if its charging? I too started noticing that with my battery . if I turn it off and charge it it and lets say it says its at 75% well I turn it on and its like at 40%? I really don't want to buy another battery but I actually hope the battery is the culprit. There's a guy with a G3 in my school I'm going to see if he let's me try his battery out on my phone I'll keep you posted
EduardoZ714 said:
Wait now it reboots on you even if its charging? I too started noticing that with my battery . if I turn it off and charge it it and lets say it says its at 75% well I turn it on and its like at 40%? I really don't want to buy another battery but I actually hope the battery is the culprit. There's a guy with a G3 in my school I'm going to see if he let's me try his battery out on my phone I'll keep you posted
Click to expand...
Click to collapse
Hey how did you go? Managed to get mine to let me use it when connected by doing ANOTHER factory reset
samisthebest said:
Hey how did you go? Managed to get mine to let me use it when connected by doing ANOTHER factory reset
Click to expand...
Click to collapse
Hey sorry for taking so damn long on replying i've been busy studying for some exams.
I've got good news for you though, i took my phone in to T-Mobile and showed them my problem. Without me putting much effort into persuading them, they shipped me a new phone, and no i didn't pay for insurance on T-Mobile, this was covered by LG's 1 year Manufacturers warranty!
Anyways, I received the device but did not receive a battery. So i tried my battery on the new one and what do you know? SAME PROBLEM!
So yea you should either try to unroot the phone and take it to the store but don't mention that you think its the battery, they'll send you a new phone! Then just buy a battery online or call them after a few days and say your problem is still occurring with the new phone and see if they send you a replacement battery, im a little skeptical on this second option as id rather keep this new phone haha
EduardoZ714 said:
Hey sorry for taking so damn long on replying i've been busy studying for some exams.
I've got good news for you though, i took my phone in to T-Mobile and showed them my problem. Without me putting much effort into persuading them, they shipped me a new phone, and no i didn't pay for insurance on T-Mobile, this was covered by LG's 1 year Manufacturers warranty!
Anyways, I received the device but did not receive a battery. So i tried my battery on the new one and what do you know? SAME PROBLEM!
So yea you should either try to unroot the phone and take it to the store but don't mention that you think its the battery, they'll send you a new phone! Then just buy a battery online or call them after a few days and say your problem is still occurring with the new phone and see if they send you a replacement battery, im a little skeptical on this second option as id rather keep this new phone haha
Click to expand...
Click to collapse
Hi, even i am having this problem, my phone is a D855 and in my country (Mozambique) i am not using a contract so its different than US, we have a LG store here but in the LG website our country is not stated. So only way is to go to a trusted Store that repairs phone here. My question is that, when its not connected in the charger it just keeps reboting (the notification LED doesnt even blink) infinite times. At first i thought it was a software but after going from Stock to Cloudy to CandyRom the problem was still there. Then after i plugged in a charger the phone would succesfully boot up and i could use it normally but had to stay connected on a charger. So what have you done to fix this? Did you replace the battery with a new one and then it stopped rebooting?? Please help me as i want to buy a new battery but first want to confirm if its the battery at fault....
skullzboy said:
Hi, even i am having this problem, my phone is a D855 and in my country (Mozambique) i am not using a contract so its different than US, we have a LG store here but in the LG website our country is not stated. So only way is to go to a trusted Store that repairs phone here. My question is that, when its not connected in the charger it just keeps reboting (the notification LED doesnt even blink) infinite times. At first i thought it was a software but after going from Stock to Cloudy to CandyRom the problem was still there. Then after i plugged in a charger the phone would succesfully boot up and i could use it normally but had to stay connected on a charger. So what have you done to fix this? Did you replace the battery with a new one and then it stopped rebooting?? Please help me as i want to buy a new battery but first want to confirm if its the battery at fault....
Click to expand...
Click to collapse
Hello buddy, sorry for taking so long to reply. Im usually not on XDA too much. Yes i solved my issue with a new battery. I tried my bad battery on 2 lg g3s and it rebooted both. I also unrooted my phone and flashed a completely stock update and was still having that issue.
I hope my response isnt too late for you!
No problem bro! Got a new battery and do far my phone doesnt reboot, but the only problem i am having is that my phone shutsdown at 30% battery and when trying to turn on it says it has 0%
EduardoZ714 said:
Hello buddy, sorry for taking so long to reply. Im usually not on XDA too much. Yes i solved my issue with a new battery. I tried my bad battery on 2 lg g3s and it rebooted both. I also unrooted my phone and flashed a completely stock update and was still having that issue.
I hope my response isnt too late for you!
Click to expand...
Click to collapse
Im having the same problem gotba new battery and no different so annoying
Best thing just happened. I had the G3 for a while and my first one had an issue and had to get a warranty replacement. Long story short... I got two more G3s from T-Mobile that were defective and most carries have a policy where if you get 3 warranty replacements you can chose a different phone. To wrap it up, you can ask for a phone of equal or lesser value when purchased from the carrier (I bought mine off eBay and they didn't even notice, I spoke to several reps and no one caught on.) So they can either send you a whole new phone, a new battery, or in my case: I received a new LG G4 since I had gone through three which pretty much anyone can do with a bad battery.
Guys. Im having this same exact problem on my LGG3!!!
Expired Battery or Faulty Power Button could be the culprit
This issue just started happening to my LG G3 over the last 2 weeks. I've had my LG G3 for exactly 15 months and all of a sudden it started cycling endlessly and if it did get to my locked screen and i tried to unlock it it would just restart again.
I found that when I plugged in the device to a wall charger or high power power brick, it would halt the reboots but otherwise it would get stuck in an endless cycle of partial reboots (when it did stop after plugging in, I would find all my apps still open and waiting for me, so they weren't real power cycles).
One of my coworkers has a newer LG G3, so we swapped batteries and immediately he had the cycling issue on his phone and with his battery in my phone the issue vanished.
On closer inspection, my battery was a few months past its expiration (FYI to anyone with a LG G3 - your battery will expire more or less exactly as its warranty protection does!), so went and bought a new battery and everything is fine now.
For those of you who have tried replacing the battery and find it still occurs, another coworker said his wife had a similar issue on a different device and it was resolved by having the power button replaced, so it is possible that this could be a factor also and you should have your phone sent in for inspection/repair.
Hope this is helpful for some of you.
Sarah.Minchom said:
This issue just started happening to my LG G3 over the last 2 weeks. I've had my LG G3 for exactly 15 months and all of a sudden it started cycling endlessly and if it did get to my locked screen and i tried to unlock it it would just restart again.
I found that when I plugged in the device to a wall charger or high power power brick, it would halt the reboots but otherwise it would get stuck in an endless cycle of partial reboots (when it did stop after plugging in, I would find all my apps still open and waiting for me, so they weren't real power cycles).
One of my coworkers has a newer LG G3, so we swapped batteries and immediately he had the cycling issue on his phone and with his battery in my phone the issue vanished.
On closer inspection, my battery was a few months past its expiration (FYI to anyone with a LG G3 - your battery will expire more or less exactly as its warranty protection does!), so went and bought a new battery and everything is fine now.
For those of you who have tried replacing the battery and find it still occurs, another coworker said his wife had a similar issue on a different device and it was resolved by having the power button replaced, so it is possible that this could be a factor also and you should have your phone sent in for inspection/repair.
Hope this is helpful for some of you.
Click to expand...
Click to collapse
I've had the same issue since February, when my phone was about 17 months old. It kept turning off saying SIM card not detected. I tried replacing the SIM card and washing that area with alcohol with no luck. Then I replaced the battery with a second one that came with the phone which I'd never used, but I noticed no difference. It also has no phone service for several hours without my knowledge. LG just told me to reset the phone, but it looks like that doesn't work from what I've read. T-Mobile said they'd give me a new phone but there are no G3s in stock and offered me a Samsung 3, which is three years old, so I am worried that it won't be able to handle the software updates. It's ridiculous that a phone that costs this much won't even last long enough for me to pay it off. My last phone was an Iphone, which I had for more than four years.
I had the exact same problem a few weeks ago, posted a detailed explanation of the problem and got 0 replies and a few hundred views (thanks guys!)
Easy answer:
Replace your battery
Thats what I did, and the problem is now gone. When you do get a new battery make sure you drain it completely first, then charge it for 4 hours without exceptions.
I tried factory resetting, installing a new firmware, going to stock and going to custom but nothing worked.
The girl in the shop where i bought the battery surprised me, i just asked her if they had one available and her immediate reply way "why, is your g3 stuck in a boot loop?", apparently EVERY SINGLE PERSON that bought a g3 battery from them had the exact same issue.
Now the problem is gone, and my phone actually lasts longer than before.
skullzboy said:
No problem bro! Got a new battery and do far my phone doesnt reboot, but the only problem i am having is that my phone shutsdown at 30% battery and when trying to turn on it says it has 0%
Click to expand...
Click to collapse
Hey, I am having the EXACT same issue. LG G3 was stuck in an endless loop, replaced the battery, now it works down to about 30% and shuts off. When I try to restart it says 0%. I even tried a third different battery, and still getting that 30% shutdown. Did you ever figure out what it was? I am wondering is it something to do with how the phone reads the battery charge i.e. does it think the battery is dead when it gets to 30%? It has e stumped!! Any advice would be most welcome. Thanks.
wtf,actually same with my LG G3,after when I bought a new battery. Shutsdown at 30% and it says has 0%.
same problem
bmoremotivated said:
Guys. Im having this same exact problem on my LGG3!!!
Click to expand...
Click to collapse
I HAVE THE SAME PROBLEM help PLEAAAAASE
Okay I recently wrote a thread about the random restrarts on my g3 that happened 10 times a day, but the things have gone too far. As i was having random restarts when I monstly use the camera but not only for about 5 days and some of those restarts were also shutdowns now the problem is more serious. Today i was intending to take a picture of something and as usual the phone restarted but STUCK on the startup boot "picture" that says that lifes good and then goes black screen and startup picture and black screen and so on. I wasn't able to use the phone. I pulled out the battery and tried again but it didn't worked. So as I went home i plugged the phone ot the charger and when i powered it on it started normally and tried to take pictures and there weren't any problems. So I think that this is the battery that is making this **** to happen. I highly doubt that this is software problem but from my quick examination i think that the problem is from the battery . What do You think. Tommorow i will go to my carrier and "ll try to explain them about this. But they are usually jerks who don't know anything about phones. They only know how to get your money.Anyways. Yes.
discoverymen1999 said:
Okay I recently wrote a thread about the random restrarts on my g3 that happened 10 times a day, but the things have gone too far. As i was having random restarts when I monstly use the camera but not only for about 5 days and some of those restarts were also shutdowns now the problem is more serious. Today i was intending to take a picture of something and as usual the phone restarted but STUCK on the startup boot "picture" that says that lifes good and then goes black screen and startup picture and black screen and so on. I wasn't able to use the phone. I pulled out the battery and tried again but it didn't worked. So as I went home i plugged the phone ot the charger and when i powered it on it started normally and tried to take pictures and there weren't any problems. So I think that this is the battery that is making this **** to happen. I highly doubt that this is software problem but from my quick examination i think that the problem is from the battery . What do You think. Tommorow i will go to my carrier and "ll try to explain them about this. But they are usually jerks who don't know anything about phones. They only know how to get your money.Anyways. Yes.
Click to expand...
Click to collapse
here is a gif showing what exactly is happening
discoverymen1999 said:
here is a gif showing what exactly is happening
Click to expand...
Click to collapse
Are you rooted? Did you flash anything? Did you edit any system files? Looks exactly like when I bricked my phone. There is a fix. Check out this thread and the links in it. http://forum.xda-developers.com/lg-g3/help/lg-g3-unbricking-steps-clarification-t3119844
Also can you access download mode or recovery. You might want to try them first.
No I havent rooted it or made any system modifications. This problem occurs only when my phone isnt charging. When iits charging even at 100% there isnt any problem
I've gone to my stupid carriers office and explained everything but they do not want to give me a new battery unless they bring the phone to the other end of the country for repair. This is extremely stupid. Now I can't use my phone because its totally "bricked". I xan only use it with my original dc charger if i unplug it the phone shuts off. Yesterday Ive decided to make a factory reset, but i wanted to copy my internal storage to my pc, but the phone won't turn on when its plugged to the pc. I don't know what the **** is happening with this 500 piece of pancake.
well i have finally decided to do a factory reset but after the anticipation and thinking it is a software problem it isn't apparently. Maybe i will just send it to repair and hope that i wait less than 20 days for it to come back. And i hope that they don't figure out the problem and send a new phone but i think it is the battery that is the problem. Anyways the modern technologys are the most incredible thing and the most getting you pissed of one. You pay 500 dollars+ and expect something good and there you go .
So did you do factory reset or not?
Btw, getting phone to repair center is a good decision, they'll see what's wrong.
I have been happy with my G3, only "minor" thing I don't like is the horrible backspeaker (coming from HTC One m7)
Hi guys, I really need the power of the internet now. My googling powers have let me down, and now there's only you guys left to help me!!
I got a Lg g3, and i've enjoyed it for a while. I have experiemented a little with it (rooting and installing roms) and it's about 2 years old i think.
And now, the wierdest problem that I really can't understand, i'll try to explain as good as i can!
It all started a couple of days ago, my phone just rebooted as soon as I started up Snapchat. After a day, this reboot appeared more frequently, and yesterday I gave up. The thing is, as long as it's charging, it works fine, all of the programs. But when I woke up this morning, it's completely ruined.... i see the LG startup screen, and then the lock screen. As soon as i touch the screen, it restarts again!
I've tried factory reset and wiping data and stuff.... If any more information is required, i'll provide it as soon as possible!
I believe in you guys, help me out!
I thought about overheating, but since it works while charging, i ruled that out, right?
Taynor said:
Hi guys, I really need the power of the internet now. My googling powers have let me down, and now there's only you guys left to help me!!
I got a Lg g3, and i've enjoyed it for a while. I have experiemented a little with it (rooting and installing roms) and it's about 2 years old i think.
And now, the wierdest problem that I really can't understand, i'll try to explain as good as i can!
It all started a couple of days ago, my phone just rebooted as soon as I started up Snapchat. After a day, this reboot appeared more frequently, and yesterday I gave up. The thing is, as long as it's charging, it works fine, all of the programs. But when I woke up this morning, it's completely ruined.... i see the LG startup screen, and then the lock screen. As soon as i touch the screen, it restarts again!
I've tried factory reset and wiping data and stuff.... If any more information is required, i'll provide it as soon as possible!
I believe in you guys, help me out!
Click to expand...
Click to collapse
So, your phone its ok while on charging right?
Guess it's time to buy a new battery...
Sent from my LG-D855 using Tapatalk
u sure it's the battery? cause it works a bit better right now. How can i check if it's the battery that's the flaw? it's so wierd that it just got more and more random reboots....
That sounds like the battery as it was the expect problem I had 6 months ago with a battery that was about the same age as yours. I found that my battery had started to swell, very big problem with lithium batteries when they go bad. If you take your battery out and look at it side on there should be no bulging anywhere on the battery, if you see any bulging then stop using it until you can get a replacement.
At the time my phone would work fine when plugged in but would constantly reboot when on battery power.
It seems like that's not the problem, right now it's working fine. I checked the battery and no swellings at all! Could there be any other reason for my phone to act out the way it did/does sometime still?
Did the rebooting start at a particular battery level? Reason I ask is that my spare battery is now showing the same symptoms, but only when lower than 55%, phone will reboot and immediately be at 15%. I pulled the battery out and could feel slight raises along it, not enough to see but I could feel it when compared to my other battery.
Taynor said:
Hi guys, I really need the power of the internet now. My googling powers have let me down, and now there's only you guys left to help me!!
I got a Lg g3, and i've enjoyed it for a while. I have experiemented a little with it (rooting and installing roms) and it's about 2 years old i think.
And now, the wierdest problem that I really can't understand, i'll try to explain as good as i can!
It all started a couple of days ago, my phone just rebooted as soon as I started up Snapchat. After a day, this reboot appeared more frequently, and yesterday I gave up. The thing is, as long as it's charging, it works fine, all of the programs. But when I woke up this morning, it's completely ruined.... i see the LG startup screen, and then the lock screen. As soon as i touch the screen, it restarts again!
I've tried factory reset and wiping data and stuff.... If any more information is required, i'll provide it as soon as possible!
I believe in you guys, help me out!
Click to expand...
Click to collapse
Dear Taynor, Try flashing stock firmware of your device. If you suspect your device battery, then first replace it and check whether rebooting issue is still there. Otherwise, flashing stock firmware resolve many issues. Use kdz with LG Flash tool 2014. It is easy to flash firmwares with LG Flash Tool 2014.