HELP!! My desire 820u got virus, couldn t survive from it. - Desire 820 Q&A, Help & Troubleshooting

i got a virus, after factory reset and wipe data reset i got some error, it says googleplay and some other has stopped and a webpage opens, it s shutterstock.com, when it s connected to the internet too many programs installing automatically, when i try to enter fastboot it s rebooting, not enter to fastboot,
my device; locked and 4.4.4
a5_tl pvt ship s-on
hboot-3.18.0.0000
radio-1.101.1161.16.24
os-1.47.1403.1
i tried to install rom on own recovery and aborted at half, so what can i do about it???

i have the same problem...any solution?//

Please guide me if you have found a solution as I have the same problem I can't even do a hard reset through boot

Use SPFlash tool
I had the similar issue. Download full rom from easy-firmware and install it using sp flash tool. All the virus will remove now but all the imei and mac address will removes this process. Still you can use the device on wifi but you can't use any sim cards on this phone. Now i am searching to fix this imei issue.

Related

Can't get into my HTC Desire

I flashed the Cyanogen Mod 7 onto the phone about 3 months ago, and today tried a different ROM as my girlfriend's O2 card (It's a UK Orange phone) wouldn't work in it, and the SIM unlock code which I paid for wasn't working - the guy I bought the code from said it's probably ROM-related.
I've tried flashing a LeeDroid ROM, and an INSERTCOIN ROM but neither work. With Leedroid I get bootloops, and with the other it gets to a colourful background but nothing else on screen and no other buttons do anything.
I've gone into bootloader mode and tried just running an exe file (for example an HTC_WWE_BRAVO_date_version number_etc from the laptop with the phone connected via USB, but this doesn't work either.
At my wit's end now as I think I've bricked the phone...
Can anyone help at all?
Why does flashing ruu not work?
ur supposed to be in fastboot. not hboot when trying to restore using ruu
Thanks for the tip -
I get as far as an updating signature message for about 10 seconds, then it crashes out with:
ERROR [131]: CUSTOMER ID ERROR
The ROM Update Utility cannot update your Android phone.
Please get the correct ROM Update Utility and try again.
This problem is easy to fix. Create goldcard with linux, put this in your desire and then flash ruu again:
http://www.nazriawang.com/2010/04/how-to-create-goldcard-with-ubuntu.html
I managed to successfully create a goldcard, but upon flashing the RUU .exe file, it gets to the 'updating signature' part (before the percentage completion bar has even started) and then crashes out with the following message:
Error [132] SIGNARURE (sic) ERROR
Please try to flash again with a different ROM update utility (or words to that effect).
EDIT: Now working. Thanks MatDroid!!

I lost my touchscreen in htc wildfire and can't even unlock!!

Hello,
Firstly I rooted my HTC wildfire 2.2.1 to cyanogenmod7.Then I tried to unroot and install stock rom RUU_Buzz_hTC_Asia_TW_1.18.709.2_Radio_13.45.55.24_3.35.15.31_release_132351_signed
As I Powered on phone,it booted normally but my phone's touchscreen was frozen. I even can't unlock the system's lock pattern!! Also If i get calls on my phone i even can't drag to answer the call!! I searched for solution but after bothering google i found that i must enabled the USB DEBUGGING to reinstall the stock rom....I even can't answer the call due to touchscreen got frozen,how i enable the USB DEBUGGIN........I hope there is solution for it.....please help to sort out this kinda problem!!
Waiting for better solution
When i Hboot i found this on my phone
buzz pvt ship s-off
hboot-6.01.1002
mircop-0622
touch panel-syneky_01
radio-3.35.15.31
Boot into the recovery.
Go into Mounts and storage
Select Mount USB storage
Copy over one of the "safe" RUU .zip files.
http://forum.xda-developers.com/showthread.php?t=854117
Flash it.
The touchscreen should work now.
On some RUUs the touchscreen doesn't work.
OR
Reflash CM7
Download a different RUU (in .exe format, like the one you flashed)
Try installing that one.
nejc121 said:
Boot into the recovery.
Go into Mounts and storage
Select Mount USB storage
Copy over one of the "safe" RUU .zip files.
http://forum.xda-developers.com/showthread.php?t=854117
Flash it.
The touchscreen should work now.
On some RUUs the touchscreen doesn't work.
OR
Reflash CM7
Download a different RUU (in .exe format, like the one you flashed)
Try installing that one.
Click to expand...
Click to collapse
hi
I got the problem in my htc wildifre buzz while rooting!!
Firstly I rooted Htc wildfire buzz 2.2.1 to CM7!! But i din't like the look of CM7 then I tried to revert back to my previous version of phone so i tried to install RUU_Buzz_hTC_Asia_TW_1.18.709.2_C_Radio_13.45.55.24_3.35.15.31_release_141439_signed on the phone!! However I installed it but as I powered on the phone then it starts normally till "'HTC"' appear after that i can't unlock the phone and can't enter into phone!! In other word touchscreen got frozen so i can't unlock!! If i get calls i can't even answer using any method!!
Then i bothered the google to search for solution then i get solution that i must enabled usb debugging!! I even can't unlock the phone and enter how could i enabled usb debugging!!
Then i found solution in xda developers
http://forum.xda-developers.com/showthread.php?t=1468840
http://forum.xda-developers.com/showpost.php?p=12188132&postcount=15
I read the methods and perform same things in phone as mentioned in above thread but i couldn't succeed!! Whenever I tried to update i found
Finding update package
Openinng update package
Verifying update package
E:failed to verify whole-file signature
E:signature verification failed
Installation aborted
So whether my phone is bricked or not can anyone tell me please!! How to fix these problem!! As i entered into HBOOT mode my phone shows following info
buzz pvt ship s-off
hboot-6.01.1002
mircop-0622
touch panel-syneky_01
radio-3.35.15.31

Htc Wildfire ruu error 131

Hello, few days back it was hanged and i restarted it by taking the battery out, from then its digitizer is not working.
i believe that its is corrupt and i want to reinstall its android operating system.
as now i cant install apps on it so i have it rely on pc and hboot.
BUZZ PVT SHIP S-ON
HBOOT-1.01.0002
MICRO-0622
RADIO 3.35.20.10
DEC 2 2010
Made in Taiwan PC49100
I have tried to install
1- some RUU.exe from pc but they leave me with error : customer id error 131 obtain correct utility for your device.
2 - Update.zip also give signature verification error.
now what can be done.
this problem should be resolved my some software or this device hardware is dead and a punch in software face.
hope to resolve.
Developer150 said:
Hello, few days back it was hanged and i restarted it by taking the battery out, from then its digitizer is not working.
i believe that its is corrupt and i want to reinstall its android operating system.
as now i cant install apps on it so i have it rely on pc and hboot.
BUZZ PVT SHIP S-ON
HBOOT-1.01.0002
MICRO-0622
RADIO 3.35.20.10
DEC 2 2010
Made in Taiwan PC49100
I have tried to install
1- some RUU.exe from pc but they leave me with error : customer id error 131 obtain correct utility for your device.
2 - Update.zip also give signature verification error.
now what can be done.
this problem should be resolved my some software or this device hardware is dead and a punch in software face.
hope to resolve.
Click to expand...
Click to collapse
Look at the downgrade your hboot to 1.01.001 thread and follow its steps. It will fix your ROM and downgrade your hboot as well ( an issue when trying to run an ruu)
Sent from my HTC Desire S using Tapatalk

OS gone, no S-OFF, only able to access TWRP but can't flash anything - HELP!

My UK HTC One M9 overnight came up stating my device was encrypted and to enter a password - I entered my usual password and it said although it was correct, my data is corrupted and to do a factory reset. It did not work. I really don't know what happened but my situation is thus:-
- Device is "unlocked" but on S-ON state
- I can access TWRP however I keep getting errors that it could not load partitions, namely data, cache, system, and so on.
- I cannot flash anything over fastboot (because of S-ON), and any ROMs I put onto an SD card and try to install via TWRP fail
- There is no OS on the device
I've tried running the HTC RUU for my device however it spits out that my battery percentage is under 30% despite being fully charged - when I manually ran the fastboot command to check my battery level, it responds blank - I assume this is why the RUU refuses to do anything.
I'm not really sure what left to try, and my device is effectively a rather expensive paperweight right now. Any suggestions would be much appreciated!
Send it to service... I have same issue and i cant solve this
This won't be covered by the warranty though, as the device has previously had a new ROM flashed to fix a problem HTC couldn't.
It is a emmc issue. I cant find any solution to fix this issue. I talked to llabtoofer and he said he couldnt fix this too.
iwmtom said:
My UK HTC One M9 overnight came up stating my device was encrypted and to enter a password - I entered my usual password and it said although it was correct, my data is corrupted and to do a factory reset. It did not work. I really don't know what happened but my situation is thus:-
- Device is "unlocked" but on S-ON state
- I can access TWRP however I keep getting errors that it could not load partitions, namely data, cache, system, and so on.
- I cannot flash anything over fastboot (because of S-ON), and any ROMs I put onto an SD card and try to install via TWRP fail
- There is no OS on the device
I've tried running the HTC RUU for my device however it spits out that my battery percentage is under 30% despite being fully charged - when I manually ran the fastboot command to check my battery level, it responds blank - I assume this is why the RUU refuses to do anything.
I'm not really sure what left to try, and my device is effectively a rather expensive paperweight right now. Any suggestions would be much appreciated!
Click to expand...
Click to collapse
Did u tried to format partitions inside TWRP and only then install a ROM from SD card?
Good luck!
try flashing signe firmware over fastboot/download mode. if that doesn help, as it repartitions the phone, it is bricked and only htc can fix it, or you try to get new mainboard

HTC One M8 upgrade failed

I have a problem. I have a tendency to destroy phones, which is why the last 2 phones I owned has been HTC M8. They are rugged enough for me not to destroy them.
However, 10 months ago the first one had problems with the battery, so I replaced the phone because it was cheaper than replacing the battery. The second one have worked fine, but lately the USB plug is worn out, so charging is becoming a problem.
This leads me to my problem. I (ofcause) bought a 3d one. This one was hardly used, and was 1 owner phone.
As it turns out, the previous owner had made 1 mistake. He had done the factory reset, but half way through it, it ran out of power. This means that booting it up, causes loads of errors: Gapps errors, Sense Home errors, Hangout errors and finally Google play service errors.
Now, I have worked with computers from 1991-2016 (including IT support for all the major companies) so I do know how to fix something like this - if this was windows . But since this is Android, I am a complete noob . I am just too stubborn to give up on this phone just because it has corrupt software . But this is a LOT more difficult than working with Windows I think Prior to this I have only rooted 1 phone, and that was in 2013 . I have been working on this the last 2 days .
So here is what I have managed to do so far:
I have unlocked bootloader through the HTC website and I can access the recovery program. Through that I have wiped cache, Ramdump, and done something like 15+ factory reset.
Through this I am able to get into the phone - sort of. I get a box asking if I want to send an Error rapport - and when I do that, I can get into the settings on the phone.
Through the settings, I have enabled developers options + enabled Debug, and disabled Fastboot.
I also tried to cleared cache on Gapps, google play services and Hangout - but that didnt help - so I disabled those things.
Now I can sort of use the phone. I cant update it, and it doesnt find the sim card. It does however connect find through wifi.
After all of that, I have been able to connect the phone to the computer though USB. I get both computer and phone to accept the connection (type in the code) and I can transfer files to the phone. It also works in HTC Sync software.
In Bootloader I can also get it to find FASTBOOT USB, so it does find something.
However, next step was that I had to root the phone using ADB and TWRP but I cant seem to get that connection working. Both programs finds no devices. So I am not able to actually root the phone.
I also tried RUU but had the same problem. Cant seem to get that connection working, so I can flash/root the phone.
Because of this, I tried to install upgraded versions of Android using an SD card. I can get the phone to read those zip files, but it always ends up with an: "Footer error" or "Verification failed".
I even tried the official HTC Android Marshmallow that you can download, but that came with the same verification error.
The only version that got close was an older version of the software on it. That one came up and said it was an older one, and aborted the installation because of that.
I have tried:
crDroidAndroid-6.0.1-20160826-m8
crDroidAndroid-7.1.2-20180117-m8-v3.8.5
crDroidAndroid-9.0-20190315-m8-v5.2
himauhl-3.10.84-perf-g09631a4
m8qlul-3.10.49-perf-g6f6e344
OTA507
So what am I asking help with? The simple answer is that I wanna install new android software - similar to reinstalling windows. The old phone had Android 5, and the first one Android 6. If I can upgrade to something newer, that would be a bonus, but I am good with "just" getting the phone to work .
So how do I get the phone to accept that zipfile for the android software? How do I get passed that Footer Error/verification error?
Oh and please explain the steps I need to take, for complete a complete noob . Simple steps will be greatly appreciated
*** Software status: Official***
** UNLOCKED ***
** Security Warning ***
M8_UL PVT SHIP S-ON
HBOOT- 3.19.0.0000
RADIO-1.29.214500021.12G
OpenDSP-v 51.2.2-00593-M8974_FO.1015
OS-6.12.401.4
eMMC-boot 2048MB
Dec 17 2015,14:15:48.0
I have done some more testing.
aicp_m8_o-13.1-UNOFFICIAL-20181002
cm-12.1-20150509-UNOFFICIAL-ace
crDroidAndroid-6.0.1-20160826-m8
crDroidAndroid-7.1.2-20180117-m8-v3.8.5
crDroidAndroid-8.1-20180809-m8-v4.6
crDroidAndroid-8.1-20181018-m8-v4.7
crDroidAndroid-9.0-20190315-m8-v5.2
himauhl-3.10.84-perf-g09631a4
m8qlul-3.10.49-perf-g6f6e344
OTA507
And finally the one that gave the best result:
OTA_HIMA_UHL_L51_SENSE70_MR_HTC_Europe_2.10.401.1-1.40.401.8_release_444119
This one came up with a Sideload package error - Status 255. From what I can tell by google, that is an error caused by CM or TWRP. Its suppose to be corrected by deleting some files in TWRP but I dont have TWRP.
So how do I solve this new problem?

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