HTC 820 dual SIM unable to update via OTA - Desire 820 Q&A, Help & Troubleshooting

HTC 820 dual SIM currently running on Lollipop 5.0.2, shows for OTA update of 89.8 MB, but unable to perform the update as the device shows error message after downloading and verifying the package. The error message says that the system runs a modified version of the software.
There's also this problem that it is shown as a "test device" at some points .
LOCKED
A51_DTULPVT SHIP S-OFF
CID-11111111
HBOOT-3.19.0.0000
OS-2.10.720.1
Is there some way to make my device to do its updates OTA???

Related

I lost my touchscreen in htc wildfire and can't even unlock!!

Hello,
Firstly I rooted my HTC wildfire 2.2.1 to cyanogenmod7.Then I tried to unroot and install stock rom RUU_Buzz_hTC_Asia_TW_1.18.709.2_Radio_13.45.55.24_3.35.15.31_release_132351_signed
As I Powered on phone,it booted normally but my phone's touchscreen was frozen. I even can't unlock the system's lock pattern!! Also If i get calls on my phone i even can't drag to answer the call!! I searched for solution but after bothering google i found that i must enabled the USB DEBUGGING to reinstall the stock rom....I even can't answer the call due to touchscreen got frozen,how i enable the USB DEBUGGIN........I hope there is solution for it.....please help to sort out this kinda problem!!
Waiting for better solution
When i Hboot i found this on my phone
buzz pvt ship s-off
hboot-6.01.1002
mircop-0622
touch panel-syneky_01
radio-3.35.15.31
Boot into the recovery.
Go into Mounts and storage
Select Mount USB storage
Copy over one of the "safe" RUU .zip files.
http://forum.xda-developers.com/showthread.php?t=854117
Flash it.
The touchscreen should work now.
On some RUUs the touchscreen doesn't work.
OR
Reflash CM7
Download a different RUU (in .exe format, like the one you flashed)
Try installing that one.
nejc121 said:
Boot into the recovery.
Go into Mounts and storage
Select Mount USB storage
Copy over one of the "safe" RUU .zip files.
http://forum.xda-developers.com/showthread.php?t=854117
Flash it.
The touchscreen should work now.
On some RUUs the touchscreen doesn't work.
OR
Reflash CM7
Download a different RUU (in .exe format, like the one you flashed)
Try installing that one.
Click to expand...
Click to collapse
hi
I got the problem in my htc wildifre buzz while rooting!!
Firstly I rooted Htc wildfire buzz 2.2.1 to CM7!! But i din't like the look of CM7 then I tried to revert back to my previous version of phone so i tried to install RUU_Buzz_hTC_Asia_TW_1.18.709.2_C_Radio_13.45.55.24_3.35.15.31_release_141439_signed on the phone!! However I installed it but as I powered on the phone then it starts normally till "'HTC"' appear after that i can't unlock the phone and can't enter into phone!! In other word touchscreen got frozen so i can't unlock!! If i get calls i can't even answer using any method!!
Then i bothered the google to search for solution then i get solution that i must enabled usb debugging!! I even can't unlock the phone and enter how could i enabled usb debugging!!
Then i found solution in xda developers
http://forum.xda-developers.com/showthread.php?t=1468840
http://forum.xda-developers.com/showpost.php?p=12188132&postcount=15
I read the methods and perform same things in phone as mentioned in above thread but i couldn't succeed!! Whenever I tried to update i found
Finding update package
Openinng update package
Verifying update package
E:failed to verify whole-file signature
E:signature verification failed
Installation aborted
So whether my phone is bricked or not can anyone tell me please!! How to fix these problem!! As i entered into HBOOT mode my phone shows following info
buzz pvt ship s-off
hboot-6.01.1002
mircop-0622
touch panel-syneky_01
radio-3.35.15.31

Htc Wildfire ruu error 131

Hello, few days back it was hanged and i restarted it by taking the battery out, from then its digitizer is not working.
i believe that its is corrupt and i want to reinstall its android operating system.
as now i cant install apps on it so i have it rely on pc and hboot.
BUZZ PVT SHIP S-ON
HBOOT-1.01.0002
MICRO-0622
RADIO 3.35.20.10
DEC 2 2010
Made in Taiwan PC49100
I have tried to install
1- some RUU.exe from pc but they leave me with error : customer id error 131 obtain correct utility for your device.
2 - Update.zip also give signature verification error.
now what can be done.
this problem should be resolved my some software or this device hardware is dead and a punch in software face.
hope to resolve.
Developer150 said:
Hello, few days back it was hanged and i restarted it by taking the battery out, from then its digitizer is not working.
i believe that its is corrupt and i want to reinstall its android operating system.
as now i cant install apps on it so i have it rely on pc and hboot.
BUZZ PVT SHIP S-ON
HBOOT-1.01.0002
MICRO-0622
RADIO 3.35.20.10
DEC 2 2010
Made in Taiwan PC49100
I have tried to install
1- some RUU.exe from pc but they leave me with error : customer id error 131 obtain correct utility for your device.
2 - Update.zip also give signature verification error.
now what can be done.
this problem should be resolved my some software or this device hardware is dead and a punch in software face.
hope to resolve.
Click to expand...
Click to collapse
Look at the downgrade your hboot to 1.01.001 thread and follow its steps. It will fix your ROM and downgrade your hboot as well ( an issue when trying to run an ruu)
Sent from my HTC Desire S using Tapatalk

HTC One m8 won't go past Verizon red logo screen, bricked?

So, I just joined the forums and haven't done any rooting or custom ROMs to the phone yet. I just got a refurbished HTC One m8 intended for Verizon, and today I received a notification that said "lock screen update: if you install this your system will reset and you will not be able to make calls for 30 minutes." So I thought that would be okay, considering that it came with a page from Verizon explaining what it did. But then, after updating, it goes through the bootup with the HTC One m8 screen acting as normal, but then it gets to the Verizon splash screen logo and won't continue from there. I have tried soft resetting and it does the same thing. I updated it because it didn't give me the option to just not show the message every time I told it to install later.
I have transferred apps and settings from a previous phone using the HTC Transfer Tool. How do I fix this?
EDIT: Some specifics from the debug menu:
*** Software status: Official ***
*** LOCKED ***
M8_WLV PVT SHIP S-OFF
CID-VZW__001
HBOOT-3.19.0.0000
RADIO-1.12.20.1211
OpenDSP-v47.2.2-00564-M8974_F0.1024
OS-4.17.605.9
eMMC-boot 2048MB
(date here)
IMAGE CRC data:
rpm:0xD0AD2083
sbl1: 0xE3DB0B9A
sbl2: 0x0
sbl3: 0x0
tz: 0x6F642CFB
radio: 0x5B2398DD
hboot: 0xFD0C64D1
boot: 0x2859D0BA
recovery: 0x994DECD5
system: 0x47E834A7

HTC One M8 looping in Reset screen. No PC connectivity. Just after Update ?

Hi,
Iv a HTC One M8. Its stuck in the Android Recovery screen.
I noted it queued a system download today and started when I was on WiFi but then queued this when I left for work. I think it did more when data was on and it looks like completed this evening and rebooted.
I was not watching this but left in my bag as was attending parents evening.
Iv tried the options of reboot, connecting to a PC etc just keeps coming back to this screen. Devastated as was a christmas present so only a month old.
HTC/htc_m8/htc_m8
6.0/MRA58K/buildteam12171409
user/release-keys
supported API 3
handle_cta_install : install cwpkg to /cache/data/cwtemp/cwpkg.zip
handle_cota_install install cwprop to /cache/data/cwtemp/cw.prop
write host_mode success
handle_cota_install cant mount /sdcard
showing the bootloader and the show barcode
m8_ul_ca PVT SHIP s-OFF
CID-111111111
HBOOT-3.19.0.0000
RADIO-1-20-214500021.12G
OpenDSP-v51.2.2-00593-M8974_F0.1015
OS-6.12.401.4
eMMC-boot 2048MB
Dec 17 2015,14:15:48.3
mb 41wy543w01607
on the back is
model op6b110 mbx
Connecting to the PC using the original cable nothing, different ports etc nothing. using different cables nothing, and these cables worked fine with my old HTC one+ no problems.
It seemed to download and apply existing updates OK.
Any ideas gratefully accepted.
Many Thanks Abbie
My mate just gave me a a M8 to fix with this issues, I actually found this post by searching the cid-111111111 in google. Strange CID. Don't really want to root the phone, going to try and side load it somehow.
same problem.... any solutions?
thanks

HTC One M8 upgrade failed

I have a problem. I have a tendency to destroy phones, which is why the last 2 phones I owned has been HTC M8. They are rugged enough for me not to destroy them.
However, 10 months ago the first one had problems with the battery, so I replaced the phone because it was cheaper than replacing the battery. The second one have worked fine, but lately the USB plug is worn out, so charging is becoming a problem.
This leads me to my problem. I (ofcause) bought a 3d one. This one was hardly used, and was 1 owner phone.
As it turns out, the previous owner had made 1 mistake. He had done the factory reset, but half way through it, it ran out of power. This means that booting it up, causes loads of errors: Gapps errors, Sense Home errors, Hangout errors and finally Google play service errors.
Now, I have worked with computers from 1991-2016 (including IT support for all the major companies) so I do know how to fix something like this - if this was windows . But since this is Android, I am a complete noob . I am just too stubborn to give up on this phone just because it has corrupt software . But this is a LOT more difficult than working with Windows I think Prior to this I have only rooted 1 phone, and that was in 2013 . I have been working on this the last 2 days .
So here is what I have managed to do so far:
I have unlocked bootloader through the HTC website and I can access the recovery program. Through that I have wiped cache, Ramdump, and done something like 15+ factory reset.
Through this I am able to get into the phone - sort of. I get a box asking if I want to send an Error rapport - and when I do that, I can get into the settings on the phone.
Through the settings, I have enabled developers options + enabled Debug, and disabled Fastboot.
I also tried to cleared cache on Gapps, google play services and Hangout - but that didnt help - so I disabled those things.
Now I can sort of use the phone. I cant update it, and it doesnt find the sim card. It does however connect find through wifi.
After all of that, I have been able to connect the phone to the computer though USB. I get both computer and phone to accept the connection (type in the code) and I can transfer files to the phone. It also works in HTC Sync software.
In Bootloader I can also get it to find FASTBOOT USB, so it does find something.
However, next step was that I had to root the phone using ADB and TWRP but I cant seem to get that connection working. Both programs finds no devices. So I am not able to actually root the phone.
I also tried RUU but had the same problem. Cant seem to get that connection working, so I can flash/root the phone.
Because of this, I tried to install upgraded versions of Android using an SD card. I can get the phone to read those zip files, but it always ends up with an: "Footer error" or "Verification failed".
I even tried the official HTC Android Marshmallow that you can download, but that came with the same verification error.
The only version that got close was an older version of the software on it. That one came up and said it was an older one, and aborted the installation because of that.
I have tried:
crDroidAndroid-6.0.1-20160826-m8
crDroidAndroid-7.1.2-20180117-m8-v3.8.5
crDroidAndroid-9.0-20190315-m8-v5.2
himauhl-3.10.84-perf-g09631a4
m8qlul-3.10.49-perf-g6f6e344
OTA507
So what am I asking help with? The simple answer is that I wanna install new android software - similar to reinstalling windows. The old phone had Android 5, and the first one Android 6. If I can upgrade to something newer, that would be a bonus, but I am good with "just" getting the phone to work .
So how do I get the phone to accept that zipfile for the android software? How do I get passed that Footer Error/verification error?
Oh and please explain the steps I need to take, for complete a complete noob . Simple steps will be greatly appreciated
*** Software status: Official***
** UNLOCKED ***
** Security Warning ***
M8_UL PVT SHIP S-ON
HBOOT- 3.19.0.0000
RADIO-1.29.214500021.12G
OpenDSP-v 51.2.2-00593-M8974_FO.1015
OS-6.12.401.4
eMMC-boot 2048MB
Dec 17 2015,14:15:48.0
I have done some more testing.
aicp_m8_o-13.1-UNOFFICIAL-20181002
cm-12.1-20150509-UNOFFICIAL-ace
crDroidAndroid-6.0.1-20160826-m8
crDroidAndroid-7.1.2-20180117-m8-v3.8.5
crDroidAndroid-8.1-20180809-m8-v4.6
crDroidAndroid-8.1-20181018-m8-v4.7
crDroidAndroid-9.0-20190315-m8-v5.2
himauhl-3.10.84-perf-g09631a4
m8qlul-3.10.49-perf-g6f6e344
OTA507
And finally the one that gave the best result:
OTA_HIMA_UHL_L51_SENSE70_MR_HTC_Europe_2.10.401.1-1.40.401.8_release_444119
This one came up with a Sideload package error - Status 255. From what I can tell by google, that is an error caused by CM or TWRP. Its suppose to be corrected by deleting some files in TWRP but I dont have TWRP.
So how do I solve this new problem?

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