T807R4 locks up under MM - Galaxy Tab S Q&A, Help & Troubleshooting

Since the Marshmallow upgrade my wife's US Cellular Tab S 10.5 has locked up several times. It never did this under Lollipop. Although it's good to be closest to the most recent release, I'm disappointed in this development. Anyone else seeing this?

This may be Chrome related. Every time it has frozen, we've been using Chrome. If we let it sit for a while, it "unfreezes."

Not only Chrome. Froze today reading thr NY Times in its app.

Related

Issue - youtube, browser, market etc take forever to load

Wondering if anyone else has been experiencing this issue:
I'm on t-mobile and coming from a G2x.
For some reason when I'm in the office, despite having 4 bars on H, any app (browser, youtube, market etc...) that uses a data connection takes forever to load. Sometimes the connection even times out.
Then when I go outside things work well again, but I never had this issue on my G2x. Its really frustrating, especially when I have downtime at the office and want to start downloading apps etc.
What can it be? Anyone experiencing similar issues??
UPDATE:
Think I may have found the cause of this issue. I was stuck on edge in the office (which used to happen on my G2x as well) so I switched to WCDMA-only. Going back to auto/prl fixed the issue. But still I wonder why. I would like to keep it on WCDMA-only if possible. Any thoughts?
Towers might be overloaded. It is peaktime.
Sent from my samsung gt i9250 which is in the wrong state.

Anyone with this Skype issue

Anyone else using Skype and seeing this?
I have a unlocked, none carrier branded Samsung Galaxy Nexus running 4.1.1. Recently when returning to the Skype app home screen from either a message chat, voice or video call my screen started looking like the attachment. There is a ghosting affect going on but it doesn't happen all the time. I also have a few issues where the program just stops working and needs to be restarted and I’m forced to reenter my password. After the restart the app does run normally for a while until I try to chat or make a call. This issue did not happen when I first got the phone running 4.0.4 but has started only a few days ago. It did not start right away when I updated my phone to the 4.1.1 about a week ago. I haven’t installed any programs since this started either, only a few updates for maps, locations services, etc.
I know that this must be an issue with this phone and android build as I do not have this problem on any of my other Android devices running various versions of Android.
No I haven't tried uninstalling and reinstalling the app yet but will if the problem persists.

No notifications on WiFi?

Stock T-mobile S6 Edge, AOCG. I have disabled I think 21 bloatware apps. I'm also leaving WiFi off full-time right now because of the cell standby bug.
However, in addition to the cell standby bug and, perhaps the real reason I refuse to turn WiFi back on at all, is that my phone fails to receive any push notifications while connected to a WiFi network.
I'll leave my phone on the table for a while, come back, hit the home button, and a flood of notifications will pop up (I use groupme a lot so in extreme cases my phone will buzz and make noise for about 30 seconds to catch up with ~50 missed notifications).
Has anyone else experienced this issue? Any ideas at fixing it?
I haven't rooted or played with the recovery yet. I've been on the sidelines waiting for an official TWRP build and a debloated custom ROM.
Just a quick bump here...
I have since rooted and installed the 5.1.1 ROM available in the T-mobile S6 Edge Android Development Forum.
I still don't get push notifications while on WiFi. My girlfriend's phone (stock AT&T moto x 5.0) is on the same network and gets push notifications just fine, so I know it's not a problem with my router's TCP heartbeat settings (or maybe I should say I don't think that is the problem).
This is super annoying and frankly just baffling. If anyone has any insight into this issue or any steps I might be able to take to try and troubleshoot it further I'd really appreciate it.
I'll bump again. I have this issue on my home network, but when I connect to another network, I'm able to receive notifications fine. So in my case, it may be some sort of router setting that my phone doesn't like. I'll keep digging around.
I called T-mobile with this issue and they are sending me a new Edge and one of their Asus built routers. Both are on their way to me now, I will update with my findings.
I should also note that I have since done a full and complete wipe of my phone and ODINed back to fully stock. It seemed like it fixed the issue at first, but now it's back to the same behavior: phone sitting quietly on the table at home connected to WiFi, hit the home button, flood of buzzes and noises for 10-15 seconds while it registers all the notifications that have been pushed since it went screen off.
kswa1987 said:
I called T-mobile with this issue and they are sending me a new Edge and one of their Asus built routers. Both are on their way to me now, I will update with my findings.
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I have the same issue with mine.
Its a crap shoot. Sometimes it will work fine and sometimes it wont.
I turn the screen on and the flood of notifications come in.
If you dig around the web this problem is happening to a bunch of people with the S6.
Keep us updated.
How did you get the T-Mobile Asus router? A friend was telling me about that over the weekend and I'm definitely interested, since I read another thread (for a Note Edge and Note 4 that had the same issue) and they claimed that older routers had issues with GCM/Samsung push notifications.
Strange enough, last night I was receiving them fine, even during deep sleep, so it seems like a really random, sporadic issue. Still utterly annoying, however.
Yup, it's hit or miss for me on WiFi.
As for the router, they pushed it pretty hard from the start of my service call. They claim it's totally free, I will report any deposits or hidden fees that I encounter once I get my next bill.
As for why T-mobile wants to give us free routers, this Engadget article should answer your questions:
http://www.engadget.com/2014/09/11/t-mobile-personal-cellspot/
I am thinking more and more it has something to do with Samsung software and lollipop.
I have the S6 Edge and the Note Edge and a Nexus 9..... Note Edge was working perfectly until yesterday when updated it to lollipop now its having the same problem as the S6 not as bad but still misses at times.
I have all 3 devices side by side connected to the same router, the Nexus 9 doesn't miss a beat notifications are instant while the screen is off. The S6 i have to turn the screen on to get them and the Note Edge is hit or miss.
New edge got here today. So far it's a champ with WiFi notifications while the screen is off.
Although I fully expect the new phone to promptly resume the odd behavior now that I've made this post.
Haven't received the T-mobile router yet, still using the same one as before.
kswa1987 said:
I called T-mobile with this issue and they are sending me a new Edge and one of their Asus built routers. Both are on their way to me now, I will update with my findings.
I should also note that I have since done a full and complete wipe of my phone and ODINed back to fully stock. It seemed like it fixed the issue at first, but now it's back to the same behavior: phone sitting quietly on the table at home connected to WiFi, hit the home button, flood of buzzes and noises for 10-15 seconds while it registers all the notifications that have been pushed since it went screen off.
Click to expand...
Click to collapse
kswa1987 said:
New edge got here today. So far it's a champ with WiFi notifications while the screen is off.
Although I fully expect the new phone to promptly resume the odd behavior now that I've made this post.
Haven't received the T-mobile router yet, still using the same one as before.
Click to expand...
Click to collapse
Cool. Keep us updated.
I did a full reset yesterday and the phone worked perfectly for half the day and then started acting up again at night.
I just spoke to T-mobile, they are also sending me the Tmo asus router, but before they replace the phone they want me to try keeping it on wifi calling for an entire day to see what happens. I dont know what that will do but we will see.
I am curious about this t-mobile router what thats going to do. I already have a top notch router and anywhere in my house i am getting over 24mbps download speeds. SO i dont even know if i am going to use it. I have read that they are giving these things out like bread to promote them.
who knows
Well, it was working great... until it wasn't. Called T-Mobile again and they're sending the report to Samsung. I urge anyone else having this issue to call T-Mobile so that they can continue to push (pun!) the issue with Samsung.
spridell said:
Cool. Keep us updated.
I did a full reset yesterday and the phone worked perfectly for half the day and then started acting up again at night.
I just spoke to T-mobile, they are also sending me the Tmo asus router, but before they replace the phone they want me to try keeping it on wifi calling for an entire day to see what happens. I dont know what that will do but we will see.
I am curious about this t-mobile router what thats going to do. I already have a top notch router and anywhere in my house i am getting over 24mbps download speeds. SO i dont even know if i am going to use it. I have read that they are giving these things out like bread to promote them.
who knows
Click to expand...
Click to collapse
I can say, however, that the Asus built router is really great. Over 200Mbps download speeds over 802.11ac 5GHz
Just a quick note, after ONE HOUR AND FIFTEEN MINUTES on the phone (finally got pushed to samsung tech support after tmobile confirmed it was a manufacturer issue), I ended up hanging up with the issue unresolved.
Samsung had me download an app that allowed the tech to remote in to my phone to try and diagnose the problem.
I was able to recreate the issue by leaving the call live, locking the screen, sending myself an email from a different account, waiting five minutes, and then hitting the home button. Lo and behold, the notification popped up after the phone had been awake for 3-5 seconds, clearly demonstrating the issue. She then says, I'm glad we have resolved the issue, you see the notification on your lock screen. Uhhhhh, have you been listening at all? It didn't register until I woke the phone... you just saw it! Incompetence.
The tech then relentlessly went through each app's notification settings to make triple sure I didn't turn off notifications by accident. Not the issue. Then she asked if it was only with downloaded applications... yes, those are the only applications I use? Not using the garbage built-in email client and I can't think of any other pre-installed app that would get push notifications on the reg.
Anyway, she then says, oh well if its only downloaded apps you'll need to get in contact with the app developers for each app. What? how could? what?
Worthless.
For the record, tmobile was great... the tech was very knowledgeable and helpful. Samsung... worthless. Couldn't understand the issue (I think there was a language barrier to some extent) and then after she suggested I contact each app dev, I hung up. Might try again tomorrow, maybe get a different tech.
Still, no solution!
Thanks for the update.
I am waiting on the ASUS modem but I know that wont do anything. Since your new phone is doing the same thing i guess I am not going to ask for a new phone since it wont matter.
This problem is occurring on Verizon models as well if you do a google search.
I really think its a software problem with Samsung and lollipop. MY Note Edge was perfect before Lollipop now its acting exactly like the S6. My Nexus 9 is perfect and doesnt skip a beat.
Maybe the issue will be fixed with 5.1.1
spridell said:
Thanks for the update.
I am waiting on the ASUS modem but I know that wont do anything. Since your new phone is doing the same thing i guess I am not going to ask for a new phone since it wont matter.
This problem is occurring on Verizon models as well if you do a google search.
I really think its a software problem with Samsung and lollipop. MY Note Edge was perfect before Lollipop now its acting exactly like the S6. My Nexus 9 is perfect and doesnt skip a beat.
Maybe the issue will be fixed with 5.1.1
Click to expand...
Click to collapse
Let's hope! It's quite frustrating but I will hold out hope.
I have exactly the same problem.
When the screen is off and the phone is connected in a WiFi network, I stop receiving push notifications after a while.
I do not receive notifications from GMAIL, E-mail app, WhatsApp, etc.
Then, when I turn the screen on, everything is received.
I have a Brazilian S6 Edge with Stock ROM.
I have tried everything: Wipe cache, factory reset, etc. Nothing has helped... :crying:
---------- Post added at 03:24 PM ---------- Previous post was at 02:28 PM ----------
Guys, I think I solved my problem, at least temporarily.
I realized that I had enabled in my router DHCP with IPV6 and the Edge was using it.
When I entirely disable the IPV6 in my router and restarted it, I let the screen off for almost 30 min. and I still receive notifications from WhatsAPP, Facebook, and Gmail. Thus, I really think it must be the lollipop problem with IPV6 that people are reporting.
Maybe you should try this.
I have Comcast and unfortunately they wont let you disable the IPV6.
I am getting my T-mo Asus router today, I am going to hook that up and disconnect the IPV6. I will report back what I find.
I think the IPv6 fix has solved it for me.
I am hesitant to say for sure because of so many moving pieces and the hit-or-miss nature of the issue, but ever since I turned off IPv6 on my T-mobile Asus router, I have had perfect WiFi push notification behavior (... I think).
You are not alone check this out, me specifically, this happens when im using wireless charging and the phone sits.
http://forum.xda-developers.com/galaxy-s6-edge/help/push-notifications-stop-screen-off-t3071248
Well I have been going a full day now on the T-mo Asus router with IPV6 TURNED OFF, and the notifications have been instant.
It does seem that IPV6 is the culprit.
On a side note, I can not believe how fast the Asus router is. I have a 3,000 sq foot house and I am getting over 90mbps download speeds all over the house.
Very very impressive.
If anyone has Comcast you MUST get your own router. Put the Comcast router in bridge mode and use your own router. Its night and day

OTA with root and apps not staying open

Evening all, I've tried searching but it seems my Googlefu (and forum search) is lacking here. Apologies as I suspect these may have already been answered.
I've rooted my UK 3 branded G3 D855 2Gb version and I've noticed I've not had any OTAs since, does rooting it trigger anything like that KNOX on Samsung? If so, any way to get OTA updates back? I've only rooted, everything else is completely stock.
Also, my apps close pretty much as soon as switch to something else but my Nexus 4, which also has 2Gb RAM they would stay open for hours, I could play Candy Crush Saga then 6 hours later go back to it after using Facebook and Feedly etc and it'd still be running; not on the G3 tho, it's gone in minutes. I'm not doing anything more taxing on the G3 particularly.

Galaxy A50 WiFi issue and downgrading

Hey so I've been having this issue with my Galaxy A50 where the wifi would keep hiccuping in a constant pattern, this is very noticeable when I try to stream games using either Steam Link or Moonlight, the wifi would cut for like a split second each 5 ish seconds. I did however find a workaround, and that it so enable and disable airplane mode, it would completely fix the hiccups.
So today, I regretted updating my phone so much (7th of July update), because now, the hiccups are back and they are more constant than ever. The trick I'd use to make the wifi stable no longer works, I need to keep airplane mode enabled at all times to avoid these hiccups.
I would like one of either solutions: can I fix this issue once and for all, because it's supper annoying, I tried removing my sim cards and all but the issue persists, if there is no fix for this, then I'd like to revert to the previous version I had, I have already downloaded the files from Sammobile, but I'm worried that it would brick my phone or even refuse to install period, here's the ROM that I'd like to install:
https://www.sammobile.com/samsung/galaxy-a50/firmware/SM-A505FN/SER/download/A505FNPUS5BTF1/347209/
I've explained this issue a bit better on the steam forums, so I'm gonna copy what I typed there;
Thank you very much in advance.
Okay so, recently I got a brand new Galaxy A50 phone, and whenever I'd try to stream games (over local network using WiFi) I'd get frequent and consistent hiccups that last about a split second each 3 seconds ~, I suspected that the issue could be from my phone being faulty or whatever, but I tried my brother's phone which is the same as mine, but the issue persisted.
On very rare occasions, the hiccups would not occur and the stream would be absolutely perfect, so I know for sure it might not be a hardware issue and that a stutter free experience is possible for sure, however I have no clue how to keep it consistent.
Mind you I have tried many other devices, my old Galaxy S5 and S6, even tried a Huawei phone and an Oppo phone and they all seem to work just fine, I even tried different streaming services like Parsec, TeamViewer, Moonlight etc... So the issue is certainly not my network as it is working just fine with other devices.
The A50 is a pretty popular mid-range phone so I'd expect at least someone to use Steam link (or similar apps) on it and experience this problem, yet I haven't found a single post about this issue online, the only thread that pops up is another one of mine related to this issue (on Reddit).
Can anybody help me come up with a solution? I tried quite literally everything I can, including updating my OS and all of my apps.
Thank you in advance
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