installing system update error loop - Galaxy Note 8.0 (Tablet) Q&A, Help & Troubleshooti

I have an unrooted stock Samsung Note 8 that got an OTA update and is now stuck in a loop trying to install it but always ends up showing error after the install apparently fails.
This was never rooted and it was just factory reset prior to the update, and the update was something small like 7MB or something. I think it is on android 4.2.something. I can get it into Odin mode but since it is completely stock I am not sure if that will be enough. I am guessing I will have to figure out how to connect it to a PC and flash new firmware but it has been years since I have done anything like it and don't even know where to begin.
I hope a good soul in this forum has enough patience to point me in the right direction.
Thanks,
Rita:crying:

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[Q] Got Stuck on Download Mode. Need Help 4.3

Hello there,
I've previously used Odin to install several versions on several phones, so at leas I know some very basics, like, using Odin and what not.
Here's my problem. I rooted my 4.3, it gave me some trouble, and the main reason I wanted it rooted was to get backups for my apps. Turns out I can back up my data with carbon "rooted-unrooted" so I decided to ditch the root since it was giving me some hassle with the security update thing and titanium was not working properly. "had to do some other stuff and I was kind of tired.
Turns out I tried to install my other official firmware I had "4.1". Sadly, upon using Odin with it, it now says that I'm trying to install an unsupported version and won't proceed... I'm stuck in here because I cannot restart by pressing up+power because it gives me an error and says I need to restart in download mode.
I was wondering if installing a fresh copy of 4.3 would fix this. Yet I've been unable to find any actual official files... yeah... I know this sounds pathetic, but... I've been herer for an hour + and have not found either a solution or the original 4.3 file or whichever file I would need for this.
Decided to turn unto this community which has helped me a lot in the past to solve all my previous issues.
So... How do I install a fresh 4.3 or how do I get out of this mess? My cell phone doesn't turn on, it just tells me the following:
Firmware Upgrade Encountered an issue. Please select recovery mode in Kies & try again.
I had 4.3 installed with all the security crap on it, so when I go to download mode and install 4.1, it says that the verison is unsopported...
Thank you all in advance.
Download Mr Robinson's 4.3 rooted ROM from here.
Flash it via ODIN and you should be good to go.
Your phone is already on 4.3 bootloader and it is not letting you downgrade to any version below it.

[Q] Stuck at boot when updating to KK

Hello everyone, this is my first post and pretty much a cry for help.
So I'm not new to the whole rooting scene, as I did many things on my old S3, but I'm having a bit of trouble with my note 3.
I had rooted my device about a week after I got it to remove some bloatware. Flashed some ROMs to try out but ended up back on stock firmware which removed root but didn't really care. Tried to update yesterday and got the whole "you're device has been modified" thing. So I rooted again and downloaded xposed installer and that app to fake system to not get that message. Everything seemed fine, got the update and started downloading. Once it finished downloading and tried updating, I got a failed to update message then back to home screen. Went on some forums and read Kies was working for people who had rooted phones. Tested that out and started working. Download went fine, it started updating, all was good. Said update was complete and it was restarting..... Let the fun begin.
About 10 minutes later (I waited this long because I've flashed plenty of ROMs and I know the initial boot can take forever) and it was stuck at Samsung boot logo. On the top left there was a blue message saying "Recovery Rebooting." I restarted again, same thing. Did a battery pull waited a few minutes and still nothing. Wouldn't go into recovery mode, but it did go into download mode. Assumed something was wrong with the recovery so I flashed a custom one. Finally was able to go into recovery so I did factory reset/cache and rebooted. Phone was still stuck at boot logo but this time no blue message. I then found the 4.4.2 KK md5 file online so I flashed that through Odin but same story. Ended up flashing back to stock 4.3 and that's where I'm at now.
Any ideas? Am I stuck without KK forever? The only thing I think there's left to do is go completely stock by removing the Knox counter or whatever that's currently set to 0x1 on my phone. Doing the whole "Triangle away" thing but idk if that'll make a difference.
Sorry for the really long post but I'd prefer to explain everything I've tried so far.
You might have had a bad download from the odin.tar.md5 file redownload and flash again i have heard other pwople say they had to flash it 2 times for it to take and once u do the update to 4.4.2 you cannot revert back to 4.3
Sent from my SM-N900T using XDA Premium 4 mobile app
cvall91 said:
Hello everyone, this is my first post and pretty much a cry for help.
So I'm not new to the whole rooting scene, as I did many things on my old S3, but I'm having a bit of trouble with my note 3.
I had rooted my device about a week after I got it to remove some bloatware. Flashed some ROMs to try out but ended up back on stock firmware which removed root but didn't really care. Tried to update yesterday and got the whole "you're device has been modified" thing. So I rooted again and downloaded xposed installer and that app to fake system to not get that message. Everything seemed fine, got the update and started downloading. Once it finished downloading and tried updating, I got a failed to update message then back to home screen. Went on some forums and read Kies was working for people who had rooted phones. Tested that out and started working. Download went fine, it started updating, all was good. Said update was complete and it was restarting..... Let the fun begin.
About 10 minutes later (I waited this long because I've flashed plenty of ROMs and I know the initial boot can take forever) and it was stuck at Samsung boot logo. On the top left there was a blue message saying "Recovery Rebooting." I restarted again, same thing. Did a battery pull waited a few minutes and still nothing. Wouldn't go into recovery mode, but it did go into download mode. Assumed something was wrong with the recovery so I flashed a custom one. Finally was able to go into recovery so I did factory reset/cache and rebooted. Phone was still stuck at boot logo but this time no blue message. I then found the 4.4.2 KK md5 file online so I flashed that through Odin but same story. Ended up flashing back to stock 4.3 and that's where I'm at now.
Any ideas? Am I stuck without KK forever? The only thing I think there's left to do is go completely stock by removing the Knox counter or whatever that's currently set to 0x1 on my phone. Doing the whole "Triangle away" thing but idk if that'll make a difference.
Sorry for the really long post but I'd prefer to explain everything I've tried so far.
Click to expand...
Click to collapse
I thought rooted phones weren't allowed to update via Kies or OTA.
allenjthomsen said:
You might have had a bad download from the odin.tar.md5 file redownload and flash again i have heard other pwople say they had to flash it 2 times for it to take and once u do the update to 4.4.2 you cannot revert back to 4.3
Sent from my SM-N900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I guess I'll try to download it again and see if that works. Do you know if that's through Kies or through manually downloading it then using Odin?
Techngro said:
I thought rooted phones weren't allowed to update via Kies or OTA.
Click to expand...
Click to collapse
Well it seemed to update for me. At least the verification process went through. I used Wanam Xposed and had the fake system status thing checked. Either way something went wrong and didn't finish the updating process and got stuck at boot logo with no recovery options.
The OTA update did not work though. I was able to get the update downloading after Wanam, but once the download finished, the update failed before trying to install. Did not try OTA again though I just went to Kies, then Odin. But all 3 methods failed.

Note II LTE stuck on bootloader

Hi,
This morning I woke up to see my phone seemingly booting up but after a few minutes I realised that it was stuck on the boot screen. I can only assume something hardware or software related messed up while I was sleeping and now after reading a few threads I am very scared that my phone could possibly be bricked.
First up, I updated to 4.3 from 4.1.2 about 3 weeks and it has been running fine albeit a few annoyances at the new firmware Samsung deployed. To get root I had to install philz_touch_5.11.2 recovery through ODIN and then go into my new recovery to install root through Dr Ketan's Multi Tool which seemed to work well with no problems, it was quite flawless through the whole update. But now I guess something has happened to my phone and that has changed. When I saw it was stuck, I thought that it would be possible to just reflash to stock firmware and that would fix it. It was working up until the point ODIN got "cache.img" which failed the install. Now, I exited ODIN since it didn't work and restarted my phone and tried to flash the stock 4.3 ROM again. This time, immediately I got a screen telling me that there was "no PIT partition"
(Look at the attachment for the screen, I am new so no outside links)
and now I am getting the message on my phone after restarting "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again." I am now downloading Kies to try this but does anyone have any suggestions or solutions?
GoonReb0rn said:
Hi,
This morning I woke up to see my phone seemingly booting up but after a few minutes I realised that it was stuck on the boot screen. I can only assume something hardware or software related messed up while I was sleeping and now after reading a few threads I am very scared that my phone could possibly be bricked.
First up, I updated to 4.3 from 4.1.2 about 3 weeks and it has been running fine albeit a few annoyances at the new firmware Samsung deployed. To get root I had to install philz_touch_5.11.2 recovery through ODIN and then go into my new recovery to install root through Dr Ketan's Multi Tool which seemed to work well with no problems, it was quite flawless through the whole update. But now I guess something has happened to my phone and that has changed. When I saw it was stuck, I thought that it would be possible to just reflash to stock firmware and that would fix it. It was working up until the point ODIN got "cache.img" which failed the install. Now, I exited ODIN since it didn't work and restarted my phone and tried to flash the stock 4.3 ROM again. This time, immediately I got a screen telling me that there was "no PIT partition"
(Look at the attachment for the screen, I am new so no outside links)
and now I am getting the message on my phone after restarting "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again." I am now downloading Kies to try this but does anyone have any suggestions or solutions?
Click to expand...
Click to collapse
Update: I spent the past two days trying to solve this and I'm at a standstill in progress. It seems that my phone was one that suffered SDS with a corrupt eMMC chip so I've lost both my firmware and recovery but I can still get into Download mode. It also seems like I have lost my PIT table and I am just completely unable to flash the PIT file back to the phone for some reason. Does anyone have any ideas on how I could just factory reset my phone or reinstall my partition table so that i can get a simple recovery installed? Please help
Exact same issue!
I know exactly what you are going through!
My phone did the exact same thing back in June. It downloaded the firmware update over wifi, then when it went to install, it restarted to the boot logo, and went no further. I had left it for a number of hours, so time doesn't seem to make any difference.
I've been working on it since the end of July, and haven't been able to find a solution yet.
dkinniburgh said:
I know exactly what you are going through!
My phone did the exact same thing back in June. It downloaded the firmware update over wifi, then when it went to install, it restarted to the boot logo, and went no further. I had left it for a number of hours, so time doesn't seem to make any difference.
I've been working on it since the end of July, and haven't been able to find a solution yet.
Click to expand...
Click to collapse
Yeah, it doesn't seem like time would fix it, so frustrating. Right now I am getting the glass of my Note replaced (it has a slight crack) which apparently voids my warranty when I went into my carrier to organise a replacement. After it's repaired I will take it to another store and try to get it sent off to Samsung, hopefully they are understanding about it and will honour their warranty end as I do believe it was SDS so it would be their fault for using faulty eMMC chips. The only thing I wish I could do it just start over, flash the PIT file so I can just install CWM to see if any of my files are still there. I just want some peace of mind and it seems impossible at this point. I guess it is impossible to flash a PIT when the storage chip is corrupt, sucks to lose all my messages and data, just wish I had a backup in place but it is a good learning experience for the next time I have a functioning phone.
GoonReb0rn said:
Yeah, it doesn't seem like time would fix it, so frustrating. Right now I am getting the glass of my Note replaced (it has a slight crack) which apparently voids my warranty when I went into my carrier to organise a replacement. After it's repaired I will take it to another store and try to get it sent off to Samsung, hopefully they are understanding about it and will honour their warranty end as I do believe it was SDS so it would be their fault for using faulty eMMC chips. The only thing I wish I could do it just start over, flash the PIT file so I can just install CWM to see if any of my files are still there. I just want some peace of mind and it seems impossible at this point. I guess it is impossible to flash a PIT when the storage chip is corrupt, sucks to lose all my messages and data, just wish I had a backup in place but it is a good learning experience for the next time I have a functioning phone.
Click to expand...
Click to collapse
I was lucky having most of my info already backed up. I also had just upgraded another line, so I had a new phone to work with. It just sucks having to switch everything over to a new phone, reloading all the apps etc.

[Q] Nexus 7 (2013) fails OTA update to 5.01 with Android Error

My unrooted, stock Nexus 7 was on 4.4. I received an OTA notification about 5.0.1 so accepted the upgrade. After the reboot and seeing the Android with the open stomach, it fails with Error against the Android. All I can do is long power off/volume up to power off and then power on again. It then reverts back to 4.4.
After about an hour I received another 5.0.1 update, went the same process and received the same error.
Does anybody know what that could be? I guess I could factory reset the device there is nothing on the tablet that hasn't been saved in my Google account anyway.
Thanks
Wanted to say I experienced the same thing earlier today, except I didn't get an immediate second chance at the OTA. I have the wifi-only version of the N7 2013, and it is also not rooted.
Browsed around the net and various places to see if others had this issue, but no luck. Not really sure what the problem is unless the download got messed up somehow?
Same issue here. Download the update. It shows verified. Reboots, starts to flash and then the android error
Reboot and it is still 5.0
Happy to report that when I got another crack at the ota the update went fine. Still confused as to what could've caused the problem though.
Well it killed my N7 it seems. Got the error message then shut itself down. Now it won't boot up no matter what I do. Any ideas?
My update just stays in the notification area. After the failure I just power the tablet off with long press of the power button and volume up.
I am stock, rooted and unlocked. I used the WUGS toolkit to flash the stock recovery assuming that this is all that was necessary for the OTA to be recognized and accepted. After flashing back to stock recovery, I rebooted the device and told the OTA to update. It starts going through the process and dies with "Error!" and reboots back into 5.0. I tried using the WUGS toolkit to ADB sideload, but I have not been able to get it to work. At some point, it actually got into the Stock Recovery, but ADB wasn't able to contact the device (that only happened once). Every other time, it goes through the script and shows the Android on it's back with the exclamation mark, and below it says "no command."
The device works, but it's frustrating. I wish there was just a way to fastboot the OTA, or just do it via TWRP.
I'm anxious to hear how others work through this, as it appears that I'm not the only one.
kendoori said:
I am stock, rooted and unlocked. I used the WUGS toolkit to flash the stock recovery assuming that this is all that was necessary for the OTA to be recognized and accepted. After flashing back to stock recovery, I rebooted the device and told the OTA to update. It starts going through the process and dies with "Error!" and reboots back into 5.0. I tried using the WUGS toolkit to ADB sideload, but I have not been able to get it to work. At some point, it actually got into the Stock Recovery, but ADB wasn't able to contact the device (that only happened once). Every other time, it goes through the script and shows the Android on it's back with the exclamation mark, and below it says "no command."
The device works, but it's frustrating. I wish there was just a way to fastboot the OTA, or just do it via TWRP.
I'm anxious to hear how others work through this, as it appears that I'm not the only one.
Click to expand...
Click to collapse
Tried sideloading the factory image?
Sent from my Nexus 5 using XDA Free mobile app
Since my N7 is a secondary device (my main device is a N5 which received the Lollipop upgrade fine), I might just leave it on KitKat rather than muck around with sideloading Lollipop. KitKat works fine for me at the moment. But it's really annoying that a stock N7 cannot get an OTA upgrade and goes into an Android error state.
I was on 5.0 rooted with TWRP and got the same error trying to take the OTA. So I downloaded the rooted rom found here http://forum.xda-developers.com/nex.../rom-factory-stock-rooted-rom-lrx22c-t2960745 , used Wugfresh's NRT 1.9.9 to update the bootloader, and then dirty flashed the 5.0.1 rom with TWRP. Painless and fast with no loss of data or anything.
Same problem! I managed to workaround the issue by using fastboot replacing system.img boot.img recovery.img with stock ones!
chrismast said:
Tried sideloading the factory image?
Click to expand...
Click to collapse
Are you suggesting that I blow away what's installed and just update by doing a fresh install? would prefer to not do that.
I did download razor-lrx21p-factory-ba55c6ab.tgz (the 5.0 factory image) and extract the recovery.img for it, and fastboot flashed it, and the no matter what I end up in the Recovery bootloop with the android on it's back and exlamation point and "No command."
kendoori said:
Are you suggesting that I blow away what's installed and just update by doing a fresh install? would prefer to not do that.
I did download razor-lrx21p-factory-ba55c6ab.tgz (the 5.0 factory image) and extract the recovery.img for it, and fastboot flashed it, and the no matter what I end up in the Recovery bootloop with the android on it's back and exlamation point and "No command."
Click to expand...
Click to collapse
If I am not wrong, there is a way of flashing the factory image without wipe by modifying one of the scripts, never did it though myself.
Sent from my Nexus 5 using XDA Free mobile app
Turns out I was using the wrong key sequence for Recovery to get past that screen. Holding down Vol Up + Power for 3 seconds, then just pressing Power gets you to the right place. Am still having issues with OTA, as the system believes something was altered (install-recovery.sh). Others are saying that the way to do this is as described here: http://forum.xda-developers.com/showpost.php?p=57271130&postcount=423
kendoori said:
Turns out I was using the wrong key sequence for Recovery to get past that screen. Holding down Vol Up + Power for 3 seconds, then just pressing Power gets you to the right place. Am still having issues with OTA, as the system believes something was altered (install-recovery.sh). Others are saying that the way to do this is as described here: http://forum.xda-developers.com/showpost.php?p=57271130&postcount=423
Click to expand...
Click to collapse
jep, that's what I was saying earlier: factory image. For the 5.0.1 update you only need system.img and boot.img, at least that way it worked for me and my N7 2013 is running fine so far.
I dont get 5.0 on my nexus 7 2013, wifi, 32 Gb(flo, ktu84p)
I had stock rooted Rom, u Used tweaks like softkeiz etc. then I unrooted, locked boot loader and flashed stock recovery. Android lollypop rollout was about 2 months ago, but I don't get 5.0 ota. Now I'm running 4.4.4 stock rom , locked boot loader and I unrooted it with super user unroot option. Can somebody help me why I don't get my ota?? Thanks ^^
I know that's wrong thread, I didn't find thread for my question .
I just got my update!!!!!
German8835 said:
I had stock rooted Rom, u Used tweaks like softkeiz etc. then I unrooted, locked boot loader and flashed stock recovery. Android lollypop rollout was about 2 months ago, but I don't get 5.0 ota. Now I'm running 4.4.4 stock rom , locked boot loader and I unrooted it with super user unroot option. Can somebody help me why I don't get my ota?? Thanks ^^
I know that's wrong thread, I didn't find thread for my question .
Click to expand...
Click to collapse
Oh man! It's crasy, I was waiting so long, and exactly on this day when I write to thread I get my update!
EDIT: Never mind. I tried to do it via sideload, and it complained that the /System was too full. I rebooted, compared it to another Nexus 7, and the size was the same and free space was the same (and the other one updated fine). for the heck of it, I tried sideloading again, this time I formatted the cache first (no reason, just a thought) and that time it sideloaded correctly. So I'm up to date now... Weird.
I have the same issue. did a factory image install to 5.0. Now I get the update notification for 5.0.1 (as expected).
When I try to install it, it reboots, then I get "error" - have tried 3 times now. A reboot gets me back in the tablet, but am still at 5.0. This is my kid's tablet, so I have no need to root it or install a new rom, just want the dumb update to work correctly...
Jason
JasonJoel said:
EDIT: Never mind. I tried to do it via sideload, and it complained that the /System was too full. I rebooted, compared it to another Nexus 7, and the size was the same and free space was the same (and the other one updated fine). for the heck of it, I tried sideloading again, this time I formatted the cache first (no reason, just a thought) and that time it sideloaded correctly. So I'm up to date now... Weird.
I have the same issue. did a factory image install to 5.0. Now I get the update notification for 5.0.1 (as expected).
When I try to install it, it reboots, then I get "error" - have tried 3 times now. A reboot gets me back in the tablet, but am still at 5.0. This is my kid's tablet, so I have no need to root it or install a new rom, just want the dumb update to work correctly...
Jason
Click to expand...
Click to collapse
That is indeed strange...If you are pure stock it should work I guess? You could still try to sideload the 5.0.1 as well (did the same as I did not want to wait for OTA). You can do it without full wipe, just wipe cache in the process. (You need only to flash system and boot.img, wipe cache, reboot). Nevertheless let me know if you get the "error" solved, would be interested to know.
newkydawg said:
I was on 5.0 rooted with TWRP and got the same error trying to take the OTA. So I downloaded the rooted rom found here http://forum.xda-developers.com/nex.../rom-factory-stock-rooted-rom-lrx22c-t2960745 , used Wugfresh's NRT 1.9.9 to update the bootloader, and then dirty flashed the 5.0.1 rom with TWRP. Painless and fast with no loss of data or anything.
Click to expand...
Click to collapse
I was skeptical but this worked when I was having a similar problem to the OP Thanks. I have no idea how 5.0.1 is different though.

Trying to update while rooted...

Hello,
today I accidentally tapped on "Update" (to 7.1.1) on my rooted Nexus 5X... Something you usually shouldn't do, but it was 2am and I was tired and.... Doesn't matter. After this my phone rebooted and almost instantly showed the dead android with the message "No command". And now I'm stuck there. After rebooting I still land there.
Since the error message almost instantly appeared and since I still can boot into TWRP (3.0.2-2), I think the update wasn't installed and I hope to find a way to avoid the factory reset of my phone. Do you have some tips or possible solutions what I should do in this case?
Thank you for your help.
Its odd this happened, when rooted and twrp installed. in my experience, the update will just simply fail and it will boot back up.... in your case, it sounds like something flashed but the phone didnt like it.... All I can think of is if you cant get into twrp, boot into fastboot and flash the factory image from google, you will loose all data though.....
EDIT, RE-READ you post, if you CAN get into TWRP, try flashing a backup... you should have a backup I hope, lol... First rule of root and flashing is make a backup asap....LOL
When I rooted my phone I did a backup. But the problem is, it was several months ago. So I tried the only method I could save all my data. It wasn't safe, I knew this, but no risk no fun.
My solution was: Download the ota update from Google and flash it with TWRP... Voila! My phone boots properly with the new update... But this method is like I mentioned before not safe and can probably cause a boot-loop with an overwritten recovery. I had to flash my recovery again, but everything works fine now.

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