The other day, Sleep as Android (beta) alarm went off on my Pixel XL, and I used my Huawei wear watch to snooze it (running 1.x Wear). I doubt this relates, but I had not used the watch to snooze on this particular phone before. After about 10 minutes, I woke up without the alarm, looked at the phone and it was turned off. Completely off, even though it was still plugged in to the wall charger. No charging animation. The bootloader was locked, (never unlocked it), and it was at stock 7.0 (t-mobile).
Tried to turn it on, nothing; tried to get into bootloader/safe mode - no luck. Plugged it into the original and numerous other wall chargers, laptop, portable charger - nothing. It will not turn on. The phone had been plugged in to power all night at the time of the first alarm so I believe the battery was fully charged. I had google call me and they ran through the usual troubleshooting steps, and stated they would replace it. I was told I would receive a call in the next few days to arrange the return, gave them my credit card to hold the new phone until I returned this one. Never heard anything more until I called them today. The person I am currently speaking with says there is no record of that phone call or the replacement being ordered or anything - great. Got the RMA email while I was on the phone and ordered the replacement.
I have had many android phones, including just about all of the nexus line, and still have my 6P and am using it now. This has never happened before. Most of these other phones I had unlocked the bootloader and rooted them. Not sure why I didn't do that with this one, but luckily I didn't.
I have not seen any other reports of this happening - wondering if anyone else has heard of this.
Not me.
me either
My pixel xl did something very similar the day before I decided to unlock and root it.
Except mine happened after a call. I received the call, answered and had a conversation, then hung up and plugged it in. About 30 minutes I came back by and could not get the screen to turn back on.
Well, I've been a long time user of Android phones, even made a few Roms for my old g2 and my Nexus 6, so I knew a few tricks. The first thing I tried, was holding the power button. I probably held it for a minute (hoping and praying I didn't mess it up somehow). Usually a good long few second of holding the power button will force restart the device. Anyways, by the time I gave up and released the power button the screen finally came up to the boot animation.
I guess my main thing here is to ask if you tried first restarting the device like I did, by holding the power button.
I use the same app and use a pebble smartwatch to dismiss the alarm so probably not related
noidea24 said:
My pixel xl did something very similar the day before I decided to unlock and root it.
Except mine happened after a call. I received the call, answered and had a conversation, then hung up and plugged it in. About 30 minutes I came back by and could not get the screen to turn back on.
Well, I've been a long time user of Android phones, even made a few Roms for my old g2 and my Nexus 6, so I knew a few tricks. The first thing I tried, was holding the power button. I probably held it for a minute (hoping and praying I didn't mess it up somehow). Usually a good long few second of holding the power button will force restart the device. Anyways, by the time I gave up and released the power button the screen finally came up to the boot animation.
I guess my main thing here is to ask if you tried first restarting the device like I did, by holding the power button.
Click to expand...
Click to collapse
Question: did you plug in power while your phone was in this state, and if so, did you see charging animation? I don't see anything. I've tried holding power for a few minutes - no dice.
Yes, plugging and unplugging did nothing to the screen. It was literally just a white brick. Well that sucks though.
Related
Ok, I've owned my M8 for less than 2 weeks and my god what a phone it is!
or was...
Today at half 4pm I was using my phone and was curious as to what happens if you cover one of the cameras and take a photo. I turned my phone round, covered the top camera, turned it back around and accidentally pressed the volume button (i think) and took a photo as the little error it gives about having the top camera covered appeared.
The phone turned off...
I turned it back on, the white 'HTC Powered by Android' screen appeared, then went off again.
I tried again, and again. By the 4th time my 'uuuurgh I CANNOT be bothered for this' mood starts to kick in. However I discovered that it will boot, and work fine, when connected to the mains.
It appears that I have a power issue, however not a hardware power issue. The only times that the phone will now stay on without being plugged in is either in the recovery or HBOOT menu. I've confirmed this by keeping the phone in the HBOOT menu for over an hour on battery. If I boot the phone up whilst plugged in, it will cut out when the power cable is disconnected BUT ONLY when the battery icon goes from charging to discharging. There's a split second between them but it stays on until the icon changes every time.
I phoned HTC, the lady said that I can send it back for repairs but they'll have it 8-10 days. I haven't owned the phone myself for much longer than that!
Tomorrow I'll take it back to carphone warehouse and see what they can do. I don't want to have to look into rooting just yet (if that will sort anything) as I'm happy with it as it is stock. I'm just so gutted. PLUS none of my spare phones fit nano sims.
Anyone have any suggestions at all? I'm open to anything right now and I know that a lot of you reading this are a lot more knowledgeable than myself on the way android works so I'm hoping someone can shed some light. any light
Cheers guys
spears93 said:
Ok, I've owned my M8 for less than 2 weeks and my god what a phone it is!
or was...
Today at half 4pm I was using my phone and was curious as to what happens if you cover one of the cameras and take a photo. I turned my phone round, covered the top camera, turned it back around and accidentally pressed the volume button (i think) and took a photo as the little error it gives about having the top camera covered appeared.
The phone turned off...
I turned it back on, the white 'HTC Powered by Android' screen appeared, then went off again.
I tried again, and again. By the 4th time my 'uuuurgh I CANNOT be bothered for this' mood starts to kick in. However I discovered that it will boot, and work fine, when connected to the mains.
It appears that I have a power issue, however not a hardware power issue. The only times that the phone will now stay on without being plugged in is either in the recovery or HBOOT menu. I've confirmed this by keeping the phone in the HBOOT menu for over an hour on battery. If I boot the phone up whilst plugged in, it will cut out when the power cable is disconnected BUT ONLY when the battery icon goes from charging to discharging. There's a split second between them but it stays on until the icon changes every time.
I phoned HTC, the lady said that I can send it back for repairs but they'll have it 8-10 days. I haven't owned the phone myself for much longer than that!
Tomorrow I'll take it back to carphone warehouse and see what they can do. I don't want to have to look into rooting just yet (if that will sort anything) as I'm happy with it as it is stock. I'm just so gutted. PLUS none of my spare phones fit nano sims.
Anyone have any suggestions at all? I'm open to anything right now and I know that a lot of you reading this are a lot more knowledgeable than myself on the way android works so I'm hoping someone can shed some light. any light
Cheers guys
Click to expand...
Click to collapse
all will be good your in your 28 days so cpw should hand you a new one take your box and bits with you
Purchased as a Christmas gift a couple of weeks ago and worked great out of the box. It was put on the charger at the end of the day to charge. Next day come back to the tablet only to find it will not power on.
Tablet gives no indication that is plugged into the original charger. Pressing and holding the power and volume up to try and access the bootloader provided no response.
Calling this one bricked unless anyone else has thoughts or suggestions. Have seen this with other Android devices in the past but where going on 3 years old. This guy is only a couple weeks old. 1 day powered on even.
Can you try a different charger? How much battery was left when you put it on the charger?
Couldn't say what the battery percentage was at, it wasn't dead though. I was given the tablet back to try and troubleshoot and only have as much info as I was given.
As for the charger, this is my one and only USB Type C device and only have the original charger it came with. I was told however that a type c cable was used from a laptop to see if anything worked. No response I am told.
Have a few days to wait until I can RMA it. I will see if I can source another power adapter.
there are many [upwards of 20 or so] reports that it takes between 15 and 20 seconds of holding power button down to power up the device. i have had it happen twice. the largest thread for this issue i have read is on reddit.
I've had it happened to me twice on my first unit and twice on my RMA'd one now. Every time it happened it was after leaving the tablet unattended for several (12+) hours, regardless of battery % (anywhere between 10 and 60%). I never turn it off to make sure I don't get the touchscreen issues again as these come back everytime I reboot the tablet but when this happens there isin't much I can do as it turns off by itself. I can confirm that a very long push of the power button (agree with the 15-20 seconds mentionned above) also does the trick for me. Same pattern on my first unit and my 2nd one.
I'm realllllly hoping Google will have a software fix for all of this (touchscreen issues, awful Wi-Fi download speeds/range on 2.4 Ghz and this (tablet going dead without any apparent reason and being hard to reboot)) as I want to love the tablet but it's a mess right now.
Thanks for the reports.
I held down the power button till my finger went numb. Still don't know if the tablet has a charge and if the charger even works.
Same thing happened with my GPe htc one. Charged, freaked out, rebooted and then bricked never to come back to life.
Would have been nice to have found reports of issues before. Every search brings up reviews however. Hopefully this thread gets indexed.
Don't know if this is related: I've had the tablet for about two weeks and have twice had it not turn on (or respond at all) when I pressed the power button (short press, long press--although possibly not >15s). Even though I thought there was well over 50% battery left and even though though tapping under the cute LEDs showed four greens, I plugged it in and just left it for hours. Then when I came back, everything was fine--it turned on immediately.
I know this is old thread, but though this might help someone: my pixel c won't charge unless I
1) with the device plugged in
2) hold power-vol up-vol dn all at the same time
3) un plug the cable
Can be hard to do with only two hands. "Charging" will pop up on the screen immediately for just a second when you pull the cable if you did it right. I often need to do it more than once. Thanks Google!
support .google. com/pixel/answer/6328598?hl=en (sorry, guess I can't post links)
I have a G4 with Verizon and on Sunday I powered it down to swap my battery. I had about 30% left on the battery in the phone and a fully charged spare. I put the second battery in and since then it will not power on. I have tried both batteries and connected it to the power adapter... nothing happens (no lights, sounds, or vibrations). I called Verizon and they are sending me a refurb replacement but I'll need to send this one back once that device is up and running. I want to see if anyone has ideas on how to eliminate my data. I do have a SD card with my pictures so that's fine. I just want to erase everything else.
I have been playing with the phone for the past day and a half and I have gotten it to power on for a brief moment here or there. It is very random and sometimes it will show the LG splash screen and then it goes back out. I also have had it vibrate like it is turning on only not to show anything. A couple of times it has vibrated for over a minute straight before cutting back out. And while it was sitting on my desk it was rebooting itself several times earlier today until giving up. Also, when I plug it into my PC I do hear the Windows sound that you get when connecting a drive. But no drive letters appear. I am hopeful that I can get it to turn on long enough to erase everything. The phone is not rooted and is using the latest Android OS (I believe it was 5.1.1) that Verizon sent out in November.
I did not notice any other issues recently and I have swapped batteries dozens of times and never had this problem. It was powered off properly prior to this all happening. If anyone has any ideas of ways I can try to get it back on that would be great. Thank you!
Edit: Also, pressing the volume down and power together does nothing. Only way I have ever got the phone to respond in the past 24 hours is holding power for 20+ seconds and maybe it will work. But then it turns back off.
same here. dunno what to do since i bought mine used on swappa!
Sound like the hardware problem other users have had, including myself just about 2 weeks ago. If this is the case try putting the phone in the freezer for 10 to 20 minutes (I know it sounds crazy) but it worked for me and some others. I was able to power the phone up long enough to get it into recover (pressing the power button + volume down) long enough for me to wipe my data before sending it back. When I put the phone in the freezer I left the batter in and the back cover on.
jfriend33 said:
same here. dunno what to do since i bought mine used on swappa!
Click to expand...
Click to collapse
The phone is still not quite a year old. Contact LG as they have a 1 year warranty. You are running out of time though. They never asked me for a receipt as they knew within a year if it died the fix was on them.
LG G4 is a very vulnerable phone and LG’s Head of US Marketing has accepted that the LG g 4s manufactured before september 2015 had its own set of problems. Follow this guide https://appuals.com/fix-lg-g4-wont-turn/ in order to resolve your phone issues. If this doesn't help, you can send the phone for repair or replacement.
Need help /advice please
Im on M9 rooted,s-off, viperone 3.5 rom, supercid, firmware 2.10.401.xx and twrp 3.0.0.0. all fine beforehand.
I was planning to do firmware upgrade, so thought i better check the laptop connections first.( So I haven't done any firmware upgrade or rom change yet.) but..
heres what happened
(note - all was working fine last week, recovery, adb, reboot function were all ok.)
- Yesterday i connected my phone to laptop and my laptop suddenly was not detecting the phone (!). strange. it worked last week. (but the laptop was still able to charge the phone then). Tried different cables same thing. strange.
-so i thought its been ages since a power down. probably needs a proper shutdown and then clean reboot right?
-i shutdown the device using the power button. (I might have accidentally pressed the power button too long and forced a shut down - cant recall )
-but the device shutdown like normal and then just would not reboot. nothing. no charge light even when connected to charger now.
-I tried hard reset press all three (vol and power) buttons for 30seconds (up to 1minute) - nothing. phone still "black screen of death". wont boot. (tried vol up+power or vol down + power all no boot no nothing.) Never happened before. No idea what happened. Any ideas?
Any advice much appreciated
Try holding all three buttons for a couple of minutes while it's plugged into the charger.
If that doesn't work, leave it plugged in overnight. HTC phones can have these weird power issues where the phone appears to die, then comes back to life the next day.
iElvis said:
Try holding all three buttons for a couple of minutes while it's plugged into the charger.
If that doesn't work, leave it plugged in overnight. HTC phones can have these weird power issues where the phone appears to die, then comes back to life the next day.
Click to expand...
Click to collapse
OK I will try that. My battery was 90% charged before it died. but will try your suggestion and get back to you. hopefully my M9 is not irrecoverable....
{edit}[Update]
When I plugged into charger the charge light does not go on.
but i tried hold all three buttons while in charger, the charge light did begin blinking on and off times, but no reboot.
(i tried that over 10 times, holding upto 3 or 4 mintues till my fingers turned white, sadly no reboot.)
So I left it plugged into charger overnight but same this morning.
Any idea what it could be? I was rooted, S-off and unlocked bootloader so my warranty is history anyway.
Appreciate any ideas/advice. tia.
Having power issues as well..starting to think this m9 is a piece of junk..3 of my USB chargers stopped working on my m9 (they worked before)..one charges on and off very slowly.
ya my M9 just died and still would not boot. So strange, because it was almost all was fine beforehand. it was just it suddenly could not link to my laptop. and after a power down just died.
So after hours and hours of holding all three buttons while charging, not able to boot for days, and leaving charged for nights and no boot...I gave up. Took my phone to HTC service. They said it might take a month and I have no warranty. not happy with this at all and very confused. My guess is it could be the Power IC or some capacitor that just died. No idea. Makes me begin question quality of the M9. I saw a few guys on youtube comments say same thing. Their M9 after shut down would'nt reboot. So its not just me at least.
I saw this same thing happen on the M7. Some weird power/battery gremlins. Annoying they haven't fixed it.
after 5 months of my phone in and out of different HTC services they could not fix my phone power issue and seems they gave up and
replaced with new phone.
so almost 5 months I had no M9. . the power issue really disappointed me.
Recently purchased two Pixel XLs. Original 2016 ones.
However, reading around on XDA and reddit, there's an awful LOT of bricked/dead Pixel phone reports. Disproportionately more. Considering this phone barely sold 3 million units, that's a scarily high number of bricked phones.
And apparently all of these are being caused by software updates from fricking Google themselves? What gives???
I need to know what steps I can take to ensure I don't brick my phones, and if I do, I can recover them in the future.
Is there anyway to dump their storage images so I can restore if hard bricked? What can I do to make sure if there is a soft/hard brick, I'm ready to tackle it in the future?
Based on my experience, I'n not sure that many devices are truly bricked, instead stuck in something like the sleep of the dead.
Yesterday, I put my phone on charge @ 27%, and left it alone for a little less than two hours, to find it with a black screen, not responding to any keypress, incoming calls. Troubleshooting through Google support results in them confirming that it is bricked, but as my warranted ending last November.
Anyway, I left in on charge overnight, and my wife woke me up this morning with my phone at the lockscreen. She held the power and volume down buttons for 30 seconds, and the phone booted up.
Now if after a 12 hour charge, the phone won't boot with a 30 second Power & VOL- combination, then it most probably is bricked.
pTeronaut said:
Based on my experience, I'n not sure that many devices are truly bricked, instead stuck in something like the sleep of the dead.
Yesterday, I put my phone on charge @ 27%, and left it alone for a little less than two hours, to find it with a black screen, not responding to any keypress, incoming calls. Troubleshooting through Google support results in them confirming that it is bricked, but as my warranted ending last November.
Anyway, I left in on charge overnight, and my wife woke me up this morning with my phone at the lockscreen. She held the power and volume down buttons for 30 seconds, and the phone booted up.
Now if after a 12 hour charge, the phone won't boot with a 30 second Power & VOL- combination, then it most probably is bricked.
Click to expand...
Click to collapse
The volume button doesn't do anything unless your going into the bootloader.
Holding the power button for 30ish seconds on ANY Android device will hard restart the device. I'm only telling you because its more comfortable when you only have to press one button.
That aside, when I got my pixel, I talked friends and family into getting them. A count of 7 got xl/regulars. None of us have any such problem.
I recently-ish got my phone replaced and my old one didn't have this problem.
In a situation like this, it can almost always be solved by flashing stock firmware, which some people are uncomfortable with (leading to them calling the phone bricked). If you were lucky enough to get Google editions, unlock the bootloader now. If they are Verizon versions check the os version and hope it hasn't been updated.
Regardless, the night before, it wasn't responding to incoming calls, adb, button presses of any length. It was bricked and meet all of Google's criteria for a warranty replacement (if it was still in the timeframe)
When my wife tried the power button alone for 30 seconds nothing happened, only when she held both the power and volume down for 30 seconds did it come back to life.
And here's the kicker: when you force shutdown (or power on from off) using power and volume down, the phone reboots to the bootloader. In this case, it booted to Android, via the "your device cannot be checked for corruption" screen.
So is there any way to recover from these sudden trips? The Pixel is the first 200USD+ phone I've purchased, each phone cost 400 in total, for a grand investment of 800 USD.
I don't want to end up with a paper brick. These phones are purchased in USA but they'll be used outside a warranty coverage zone. It'll be a huge hassle to get them shipped back to the USA.