LG G4 touch screen unresponsive all the time - G4 Q&A, Help & Troubleshooting

Hi guys!
I've bought an G4 this year april and sadly ive got some touch screen issues.. Some weeks ago i've faced that my touch screen is not working all the time..: eg: when some1 called me the screen was unresponsive etc. 2 Days ago @ night i just charged my phone and next day morning the touch screen is dead. Its not responding to any touch, only the phisycal buttons are working. I've tryed a factory reset, but the same error occurs for me.
Anyone faced this issue?
G4-H815 V1.1, 206 febr product.

Ali Mirza said:
Hope this helps
Settings/Developer Options/ Tick on "Force GPU Rendering" this should make your Android phone smoother/snappier.
If root available try L Speed/Entropy/fstrim apps found on Play Store!.
Click to expand...
Click to collapse
As i said i cant do anything on my phone...the touch is dead, not responding to touches.

hirannor said:
As i said i cant do anything on my phone...the touch is dead, not responding to touches.
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Click to collapse
Unlocked? If so: Do you have twrp installed?

steadfasterX said:
Unlocked? If so: Do you have twrp installed?
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Click to collapse
none of them :\ but my phone is under warranty, so i ll send to the service, just wanted to know any1 faced this issue or not. Sadly my phone is a bricket now only. LCD display, phisycal buttons are working. Same to jack and charger port.

Related

HTC One X Screen won't turn on, touchscreen still work???

I have been using the HOX for over 2 months now but this morning my phone display suddenly doesn't turn on even the backlight key still on and touchscreen still work ( when I sweep my finger up the unlock sound still play, and I can even adjust the volume of the phone, etc... ) I have no ideas if this is a software or hardware problem and how to solve it, I'm still on Stock Rom, Stock Kernel,... Please help me
try to reboot pressing power button for 10 seconds, if it'll not work, it can be hardware problem, as i understood you haven't unlocked it, so you can send it to htc and they will repair it, or if you can, you can change it by yourself,
have you tried starting in bootloader and factory resetting?
glukosio said:
try to reboot pressing power button for 10 seconds, if it'll not work, it can be hardware problem, as i understood you haven't unlocked it, so you can send it to htc and they will repair it, or if you can, you can change it by yourself,
Click to expand...
Click to collapse
Yeah I tried to reset the phone, ai first it worked. But when I turn the screen off and doesn't use it for a few minutes, the problem is back again, It's really odd, I have heard about lots of HOX Screen problem but I haven't seen this one before
So the screen works in bootloader?
maxilick said:
So the screen works in bootloader?
Click to expand...
Click to collapse
Sometimes it does, sometimes it doesn't. Really weird, it feels like the phone has woke up but the display still "think" that it still in standby mode
Hardware fault for sure.
Same Problem
Hey, ive been using my international HTC One X for about two months too now and there have been no problems. ever since the update to 4.0.3 ive been facing exactly the same problem. The screen does not turn on a lot of the time but the touch is active. Have you found any solution to it?
It would be great if you could help me out.
Thanks
mr1029x said:
I have been using the HOX for over 2 months now but this morning my phone display suddenly doesn't turn on even the backlight key still on and touchscreen still work ( when I sweep my finger up the unlock sound still play, and I can even adjust the volume of the phone, etc... ) I have no ideas if this is a software or hardware problem and how to solve it, I'm still on Stock Rom, Stock Kernel,... Please help me
Click to expand...
Click to collapse
I have the same problem now. Using it completely stock, the screen doesn't turn on. Well.... Except for the times I visit the Vodafone shop to get it fixed....
Their first reaction was a defect in the screen, so they ordered a new one. I brought it yesterday again and it is now in for repair.
I don't know if this will solve the problem. How did they fix yours?
Sent from my HTC One S using xda app-developers app
JacoA said:
I have the same problem now. Using it completely stock, the screen doesn't turn on. Well.... Except for the times I visit the Vodafone shop to get it fixed....
Their first reaction was a defect in the screen, so they ordered a new one. I brought it yesterday again and it is now in for repair.
I don't know if this will solve the problem. How did they fix yours?
Sent from my HTC One S using xda app-developers app
Click to expand...
Click to collapse
I can't believe it...
I get my HOX fixed last week and I worked normally again. But after 2-3 days, the problem is back again. I contact HTC and they said they even replaced my MOTHERBOARD and Screen. Wtf is happening???
،،
hey guys
I had this problem a month ago, i know its frustrating.
anyway the only solution is factory rest from boot loader and flash RUU (worked for me)
the first time i had it, i did a factory reset, all my pics music were gone, phone went back to normal( stock, locked)
after a day the problem appeared again, second rest.
flashed RUU and the problem is gone. thanks god i have been using my HOX about a month science that problem and every thing is working great.
im sure its a software issue and I recommend every one to back up their files(pics,music)
just flash RUU and good luck
Lol, exactly the issue I had recently had with mine. Sent it backto htc, let's see what they would do about it.
Sent from my HTC Sensation 4G using Tapatalk 2
My colleque has the same issue with his One X.
It started with suddenly everything on his screen looking "zoomed in", so everything double size, looking ugly as a mofo, and not usable. After locking the sceen and unlocking again, it was fine.
Monday suddenly also screen didn't want to turn on anymore. Did the hard reboot for him, and it worked again... Untill he locked his screen and wanted to unlock, same issue.
Also, that time when doing the hard reboot, screen didn't turn on at all. Did another one, and worked again.
He's now sent it in for repair, this definately sounds like ahrdware issue, even full reset through bootloader didn't help.
mhulsegge said:
My colleque has the same issue with his One X.
It started with suddenly everything on his screen looking "zoomed in", so everything double size, looking ugly as a mofo, and not usable. After locking the sceen and unlocking again, it was fine.
Monday suddenly also screen didn't want to turn on anymore. Did the hard reboot for him, and it worked again... Untill he locked his screen and wanted to unlock, same issue.
Also, that time when doing the hard reboot, screen didn't turn on at all. Did another one, and worked again.
He's now sent it in for repair, this definately sounds like ahrdware issue, even full reset through bootloader didn't help.
Click to expand...
Click to collapse
Yup, exactly the same problem I'm having, I sent it to HTC, they said they fixed it by replacing the motherboard, but now it is happening again, I will have to send to HTC again.
This just happened to my phone... Has anyone else solved it? Is reset and flashing RUU the solution?
mr.dj26 said:
hey guys
I had this problem a month ago, i know its frustrating.
anyway the only solution is factory rest from boot loader and flash RUU (worked for me)
the first time i had it, i did a factory reset, all my pics music were gone, phone went back to normal( stock, locked)
after a day the problem appeared again, second rest.
flashed RUU and the problem is gone. thanks god i have been using my HOX about a month science that problem and every thing is working great.
im sure its a software issue and I recommend every one to back up their files(pics,music)
just flash RUU and good luck
Click to expand...
Click to collapse
I have the same problem right now.
It started last week when I was using Flipboard and suddenly everything started zooming in and stuff (same as mhulsegge above). It was resolved by locking my screen and unlocking it.
Last night, i've been getting the black screen when I try to unlock my phone. The touchscreen still works but the screen is just blank. It turns on if I keep locking and unlocking, but it's getting annoying.
My phone is an international One X (duh) bought in Hong Kong and I'm currently living in Canada so it would not be possible to send it back for repairs. Plus my phone is rooted and I am currently using the latest MIUI ROM (2.9.21). I have been using an app called "Sleep" which tracks your sleeping patterns. It requires you to place your screen face down on your bed when you sleep and the accelerometer will track your sleeping patterns and wake you up at the most optimal time. I assume that for the accelerometer to work the screen has to be on, so I am wondering if this can be a screen malfunction (overheat or overuse) problem since the screen has been on for so long (every night when i sleep for around a month).
Since sending it back is out of the question for me because of where I am living right now and I have voided my warranty, I am downloading other ROMs as we speak and seeing if it is a problem with my ROM. I will keep you guys posted.
-edit- I have tried factory reset and reinstalling my ROM (with a full wipe). Still doesn't work.
It´s probably not your rom since I use CM10 hand have the same problem and others have even been running stock and had this problem. The only one who seems to have solved this (at least in this thread) flashed RUU, so guess I´ll go try that now...
Would be great to hear if anyone else has solved it, and how!
edit: This has to be a hardware problem, if I push on the screen it starts working! Its like something is loose, and when i press on the screen it gets connected again.
nicke666 said:
It´s probably not your rom since I use CM10 hand have the same problem and others have even been running stock and had this problem. The only one who seems to have solved this (at least in this thread) flashed RUU, so guess I´ll go try that now...
Would be great to hear if anyone else has solved it, and how!
edit: This has to be a hardware problem, if I push on the screen it starts working! Its like something is loose, and when i press on the screen it gets connected again.
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Click to collapse
Good tip, but I tried a gentle two-fingered push (zoom pinch) and the backlight turned itself on with very little pressure, certainly not enough to flex the screen. I believe that it is a state issue related to zoom, but will try again and report if the issue returns.
Screen black after replacement lcd display unit
Hi,
My HOX touchscreen was broken, the touch and everything was still working. I ordered a replacement lcd display Unit and replaced the complete display and touch. After replacement the screen is completely black but the phone still works. The touch buttons on the bottom still work and i can use the volume buttons. I replaced the lcd display unit very carefully and i am sure nothing is broken etc. So the touch is working but the screen is black. I tried 2 display units and both show me a black screen.
Does anyone know how to solve this problem? Did i forget to do something during the replacement?
Please, i need some help with this issue.
OneX has too much issue with Screen . WTF with HTC?

[Q] Screen is Frozen ,Only Stylus works ,Need Help

Hi Folks,
My 1 Month old Samsung Galaxy Note 2 is behaving strangely ,the Screen fails to respond to Hand swipes or touch ,the only possible way is to use stylus which comes along the phone .
i had this issue few 2 weeks back (approx screen was forzen for 3-4 hrs ) and after a while i was able to use it normally ,not sure why ?
but today ,the same issue and its not responding at all ,what might be the reason ? have any of you folks experienced such issues ??
please help !!!
GSN2DARS said:
Hi Folks,
My 1 Month old Samsung Galaxy Note 2 is behaving strangely ,the Screen fails to respond to Hand swipes or touch ,the only possible way is to use stylus which comes along the phone .
i had this issue few 2 weeks back (approx screen was forzen for 3-4 hrs ) and after a while i was able to use it normally ,not sure why ?
but today ,the same issue and its not responding at all ,what might be the reason ? have any of you folks experienced such issues ??
please help !!!
Click to expand...
Click to collapse
Reboot the phone if that happens , if the problem persists do a data/factory reset or reflash the rom with Odin. Never heard of this issue before.
gee2012 said:
Reboot the phone if that happens , if the problem persists do a data/factory reset or reflash the rom with Odin. Never heard of this issue before.
Click to expand...
Click to collapse
hi i have tried doing the following :
1-reboot
2-hard reset.
3-battery removed and re-inserted ,reboot
what could be the reason ?? could this be a water loggin issue (but my phone was never exposed to any rain/water flow /spillage ) ???
If the stylus is still working ok, I'd say the issue is likely a faulty capacitive touchscreen, and as such, a hardware issue.
The S-Pen uses a Wacom digitiser separate to the touchscreen.
Regards,
Dave
Sent from my GT-N7100 using Tapatalk 2
foxmeister said:
If the stylus is still working ok, I'd say the issue is likely a faulty capacitive touchscreen, and as such, a hardware issue.
The S-Pen uses a Wacom digitiser separate to the touchscreen.
Regards,
Dave
Sent from my GT-N7100 using Tapatalk 2
Click to expand...
Click to collapse
Thanks Dave ,I guess ur right ,will take the phone to nearest service center will ask for a replacement .

HOX Touch Working, but doesnt Show up Light

Hey mates,
My HOX went down in terms of charging yesterday and I charged it for a while(It didn't easily get charged at first)
After working for a couple of hours, my screen goes off, and doesn't come back.
The Capacitive Buttons are working, and random apps can be opened by touching on the screen randomly(like torch apps)
Is is a software problem or a hardware one?
Is it something related to the voltage that handles the Screen?
Any help would be grateful!
iPriDvI said:
Hey mates,
My HOX went down in terms of charging yesterday and I charged it for a while(I didn't easily get charged at first)
After working for a couple of hours, my screen goes off, and doesn't come back.
The Capacitive Buttons are working, and random apps can be opened by touching on the screen randomly(like torch apps)
Is is a software problem or a hardware one?
Is it something related to the voltage that handles the Screen?
Any help would be grateful!
Click to expand...
Click to collapse
hi! first of all: is your hox stork or rooted?
yeah, forgot to mention that, it's rooted with stock rom JB.
iPriDvI said:
yeah, forgot to mention that, it's rooted with stock rom JB.
Click to expand...
Click to collapse
does the screen work if you enter hboot or recovery?
lukes91 said:
does the screen work if you enter hboot or recovery?
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Click to collapse
Nope, it doesnt show up anything..
I hear that it's a hardware problem. I'm really afraid now
iPriDvI said:
Nope, it doesnt show up anything..
I hear that it's a hardware problem. I'm really afraid now
Click to expand...
Click to collapse
i fear that too... send it to the repair service if still under warranty or buy a new phone if the repair cost is too high... sorry dude

[ISSUE] Small row of LG G3 touch screen unresponsive.

Hey Guys,
Few weeks ago i notice that the small row of my LG G3 D855 is not responding but after 1-2 hour its working fine & after 2days same problem & again it starts working but again same problem & now its over 3days that part of touch not working.
Anyone else having same issue?
Any solution?
Sounds like issue with the digitizer have u dissassembled the phone ever if so maybe loose connection but sounds like a digitizer shorting out
I never disassembled or never dropped the phone.
I will disconnect & then reconnect the digitizer lets see this works or not and thanks for reply.
Reconnected but still not working
New digitizer
Kashif Hashmi said:
Hey Guys,
Few weeks ago i notice that the small row of my LG G3 D855 is not responding but after 1-2 hour its working fine & after 2days same problem & again it starts working but again same problem & now its over 3days that part of touch not working.
Anyone else having same issue?
Any solution?
Click to expand...
Click to collapse
Hello, I've been having a similar issue to yours, only my entire screen stopped responding to input. I have noticed that the screen responds if I press harder (almost to the point that the screen starts discoloring), but even then it is unreliable. My phone is the LG G3 D855, and I am currently using Euphoria ROM and TWRP. The screen doesn't respond in TWRP either.
Do you have any advice for me? Any help at all would be appreciated.
Ninja243 said:
Hello, I've been having a similar issue to yours, only my entire screen stopped responding to input. I have noticed that the screen responds if I press harder (almost to the point that the screen starts discoloring), but even then it is unreliable. My phone is the LG G3 D855, and I am currently using Euphoria ROM and TWRP. The screen doesn't respond in TWRP either.
Do you have any advice for me? Any help at all would be appreciated.
Click to expand...
Click to collapse
Kashif Hashmi said:
Reconnected but still not working
Click to expand...
Click to collapse
Get a new digitalizer, you must
#starwarsmood

Touch screen issues - July Update

And another problem with the July update (the most f****d up update ever! lol)
After fully charging the phone (with the OEM charger) I noticed that the touch screen became very unresponsive especially with the navigation buttons. Strange but I never faced such a problem before this update.
Hello, I have exactly the same problem.
The screen is less responsive and very difficult to use.
PetitSpirou said:
Hello, I have exactly the same problem.
The screen is less responsive and very difficult to use.
Click to expand...
Click to collapse
In my case, after rebooting the phone - the problem disappears
My screen touch doesn't work at all now. After update. Any answers.
miA2lite. said:
My screen touch doesn't work at all now. After update. Any answers.
Click to expand...
Click to collapse
The first thing you should do is factory reset.
No touch on LCD. miA2lite
I have tried hard reset that but it's still the same. No touch at all. The bootloader is locked. So just want any solutions. Or answers. . I have tried another screen. And that doesn't work either. So maybe software related. ?
same problem with august update
I think I will give back in warranty
New mi a2 lite here with the latest update . The keyboard is so slow . i need to press twice on letters especially on the edge of screen(i can type faster on my older samsung s4) .same thing for scrolling sometimes fast and other times slow
I recommend both of you to try "Force GPU Rendering" option in developer settings, in my case after applying august update the problem still exists but not as worse like before /in July update mostly/. The strange thing now is the problem not shows up after every charge, maybe it's just hardware issue in my case, maybe after charging the phone become too hot and the issue shows up / f****d up display cable or so../
i droped my A2 lite phone then screen didnt work at all and tried to reset it what can i do???
bananabread 123 said:
i droped my A2 lite phone then screen didnt work at all and tried to reset it what can i do???
Click to expand...
Click to collapse
I think you need to open a new thread since your situation is different from the OP.
Has anyone been able to resolve this issue? It's extremely frustrating, especially since the phone is generally preforming pretty well apart for this problem!
Since July unfortunately still the same issue
I solved my Mi A2 lite ghost touch problem by turning on battery saving mode. I tried all other methods before it and none of that worked. May be the problem is with some background process which turns off by turning on battery saving mode. I hope this method will work for you.

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