Audio out of sync? - Google Pixel XL Questions & Answers

My audio gets out of sync with the video quite often and across the board from all apps, from YouTube, through web videos, to Plex. Anyone else experiencing this problem?

What provider for your cell coverage?

I haven't experienced this even once on my Pixel XL. Try rebooting and see if the issue persists. If it does, I'd recommended a factory reset. If even after that it continues, you might need to do a RMA. Could have a faulty DAC or something.

I had this and just rebooted the phone. All fell back into place. If it doesn't try a factory reset.

I have the same issue. restarting fixes the issue temporarily but it always comes back.

Related

Stopped Recording Video

I was trying to shoot some video with the Fire phone today (I'm on 4.6.3). I had about 5 videos recorded, when I ran into an issue where I would hit the button to start recording the video and immediately it would stop (with the counter reading only 1 sec). I tried to switch back to camera and then back to video, as well as exit the app, but the problem persisted. Until I restarted the phone, it kept doing this and apparently recorded none of these 1 sec attempts at video.
I would imagine this kind of quirk (as well as the audio routing problem I've discussed in another thread) would be more likely to occur while using a non-stock ROM. Unless I am experiencing some sort of defective hardware issue, I am rather amazed that these issues would happen with the stock FireOS install. I haven't even used the phone all that much for audio and video. At some point I may be tempted to proceed to install CM11, despite it's quirks just to see if these issues would be remedied, as much as I had not wanted to.
Anyone else experience this type of problem?

Freezing during run.

I've been using Ghostrace with a Polar H7 and Jaybird Bluebud X headphones. While running and listening to offline Google Play music, about 30-40 minutes into my run, the songs start to get cut short and a new one starts, then, eventually, everything freezes and I have to reset by holding the button. My ghostrace logs are recovered and I am able to get all my stats, but they are broken and not very useful. Also, doing this 3-4 times during a long run is REALLY counter productive. My songs, even from the beginning of a run, seem to not finish completely before it moves on to the next one. It is rather annoying when you are expecting your song to continue and it just stops mid way and a new one starts.
I've done a factory reset and re-downloaded all my music and it still seems to be happening. A
Any suggestions?
Getting worse now. Can only run about 10-15 minutes and it starts to happen and then freezes. Factory reset watch. Cleared cache on phone and redownloaded and installed everything. Still happening.
Hi, just trying to figure out whats causing this bug, though yours sounds different in that you have to reset. I've seen other reports of it just resetting on its own.
Anyway, what version of Ghostracer do you have? You can see on the watch, on the 3rd page down. Just wanting to find out if its a new problem I've created or if its something to do with the google play update the last month.
Cheers
Craig
cjkiller said:
Hi, just trying to figure out whats causing this bug, though yours sounds different in that you have to reset. I've seen other reports of it just resetting on its own.
Anyway, what version of Ghostracer do you have? You can see on the watch, on the 3rd page down. Just wanting to find out if its a new problem I've created or if its something to do with the google play update the last month.
Cheers
Craig
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Click to collapse
0.9.2
Don't really have a problem with Ghostracer. It seems to work fine. It appears to be a bluetooth issue (leaning this way since I started experiencing issues transferring files from my phone occasionally) or google play music issue since many times I haven't been using Ghostracer when the issue occurs.
Is it possible that sweat is the culprit? I have heard of people having problems with sweat during their runs messing up their SW3 - that's because although the SW3 is water-resistant, that applies to fresh water only, not salt-water like sweat. Try running with a sweat band under your watch and see if that solves the problem.
Colinmb said:
0.9.2
Don't really have a problem with Ghostracer. It seems to work fine. It appears to be a bluetooth issue (leaning this way since I started experiencing issues transferring files from my phone occasionally) or google play music issue since many times I haven't been using Ghostracer when the issue occurs.
Click to expand...
Click to collapse
Thanks for your info Colinmb, I was going crazy thinking I had broken something in the latest beta. So it looks like its a bluetooth problem created in the last update of the wear app/google play update, which came out around the 7th of November I think. Might make a post on the Sony site, see if anyone cares.
Problem solved with latest Google Play Services update.

Clicking noise when playing back a video

I am having an issue with videos recorded on my LGG4. During playback on the phone or uploaded to Facebook, there is a constant clicking noise that can be heard over any recorded sound on every video. I have tested several different recordings and all are the same. Here is a short sample that you can listen too...
https://goo.gl/photos/h2aYZNoqCQJNMSoo7
Bad phone or is there a easy fix?
Hi. I have the same playback issue on my G4. I tried recording with Google Camera and I had no problem, no weird sounds or whatever. I guess this happens only when using the stock camera app. Mine is updated to MM v20a.
Hi, same problem here. That's the second exchange with amazon, the first one had display issues (random white noise on the right half of the display) this one has the clicking noise during video recording on the left channel. Seems like it's related with the wifi module: disabling it the clickning noise disappears, but the audio recording is still bad compared to the previous g4 i returned to amazon.
https://www.youtube.com/watch?v=B9d8oP-uAG8&feature=youtu.be
I have the same issue. Strange that everything is fine when using different app. Looks like firmware problem ? Did you sort it out ? I have just updated my phone to Android 6.0 v20c .
guys, can you try turn off wifi then record video , do you still have clicking sound ?
if u use a case, try record without the case.
Hi. I have switched my wifi off and I did not notice any changes. Still I can hear clicking noise. I do not use any cases. Strange that everything is fine when I using google camera open app... I found out that lots of people noticed the same issue. It cannot be hardware problem...
I have the same problem, but ONLY and ONLY if wifi is on, i get clicking sound in stock camera WITH wifi on, in other apps i dont have it, but when i turn it OFF , clicking sound is gone... even when i record video and during recording i turn of wifi, sound instantly dissapears, for me it's the wifi problem, i can upload video if you dont belive me
I have the same clicking noise with or without wifi on. I did not notice any issues when using open google camera app. Looks like it is stock camera app fault ?
MaciekMMM said:
I have the same clicking noise with or without wifi on. I did not notice any issues when using open google camera app. Looks like it is stock camera app fault ?
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clicking sound comes near earpiece.what default camera does is that it records audio from secondary mic which is near earpiece.whereas 3rd party camera womt use secondary mic.that too clicking sound will come more when wifi/bluetooth is ON.
Same here, and clicking goes away with WiFi off.
Wanted to ask, did anybody return and got a replacement device based on this? Or even had it fixed by service?
I mean, are there devices that don't have this problem? Cause if there are, then it's a valid warranty/service request.
I have got my mother board replaced.
EPa said:
Same here, and clicking goes away with WiFi off.
Wanted to ask, did anybody return and got a replacement device based on this? Or even had it fixed by service?
I mean, are there devices that don't have this problem? Cause if there are, then it's a valid warranty/service request.
Click to expand...
Click to collapse
Was that the only problem it had? And is the problem gone now?
We purchased one of these in December and there was no issue with the phone. We had to return the phone for another reason and when we got it back it was updated to the latest version of Android Marshmellow (It was on Lollipop when it left) and the clicking was there. We also noticed a minor reduction in photo quality, not something I can put a finger on it, but when we first got it the photos were awesome, now they are not so clear, colourful, sharp.
Edit:
We sent it back for repair again due to the clicking and when we got it back (last night) nothing changed, it still makes the same noise.
I can stop the clicking but I have to turn off Wifi, Data and bluetooth and then it seems to go away.
As I'm new to Android I'm hesitant to see if I can take it back to Lollipop and see if it stops the problem.
What version of software are you on?
Does turning off Wifi, Data, Bluetooth help? Or does it just reduce the sound?
Do the pictures seem less then what a camera with these specs should have?
Marshmallow v20d. Yes turning off things makes the clicking go totally away. Can't comment on picture quality change, as I updated to marshmallow as soon as I got it.
Had mine sent two times in less than a month, on its way to the third this week.
First time was sent with this audio problem and battery swelling. They replaced the battery and the charging connectors, but said they could not reproduce the earpiece clicking noise during their tests, despite the fact that I had included in the phone a video example showing the problem, clear instructions on how to replicate the problem and the shop lady confirming - in writing - that she had tested and confirmed that there was a clicking noise problem. Problem was, when I received the phone from the first repair I was unable to test whether the audio problem was gone or not because they changed the last account associated to the phone, completely blocking me from accessing it and verify if the audio problem as still present.
Sent back a second time on the same day, with even more clear details on how to reproduce the audio problem - since they failed to reproduce the first time, I assumed it was still there - returned after a simple software upgrade and I was able to finally enter the phone. Came home, tested with WiFi (store's wifi was down) and the audio problem was still there, completely unchanged.
Tested without SIM (in case LTE/GSM etc. could be causing interference with WiFi), tested without SDCARD (at this point I was just trying to see what they did to NOT replicate the problem) and tested with 5GHz wifi, in case the problem was only with 2.4GHz bands. No change, the audio problem was always there.
After reading this thread, and other threads in different forums, I am certain that this is a hardware problem and I will demand that the store tech writes in the warranty sheet that he confirmed the problem, along with a very detailed step-by-step instruction guide to replicate the problem, video example included inside the phone and a link to video example hosted only for them to hear clearly what the problem is, just in case they fail to understand the obvious (https://youtu.be/oZOb8tIl5lw). Finally, I'm going to contact LG directly to report this situation and to take action if the incompetent brand techs fail to replicate and fix the problem yet again.
The only good part about all this is that they have been really fast, no more than week and a half (weekends included) for both "repairs".
NFC was the issue on my android Nokia 3
I have a brand new Nokia 3 running android 7.1.1
It also has the problem of audio clicks on video recordings. THE PROBLEM IS NFC. When NFC is disabled the clicks go away. Not impressed with a 2017 smartphone model having thus issue. Though Nokia probably have the Microsoft bug curse
I have the same problem with my 2016 LG G4. I sent my phone to LG Service and they replaced my speaker obviously not resolving the problem... now I'm sending it back again.

HACKED? Loud videos randomly playing when screen is off

Hello all.
This question isn't Pixel-specific (as far as I know) but I wanted to ask it here.
For the last week or so, my Pixel XL will suddenly and loudly play an the audio from what I assume is an advertisement video. If I unlock the phone while it's playing, the audio stops and there's nothing to see (other it it seemingly switching from landscape back to portrait).
I tried to delete all apps I've installed in the last 2 weeks, but it still happens.
Any suggestions on how I can solve this issue?
FligMupple said:
Hello all.
This question isn't Pixel-specific (as far as I know) but I wanted to ask it here.
For the last week or so, my Pixel XL will suddenly and loudly play an the audio from what I assume is an advertisement video. If I unlock the phone while it's playing, the audio stops and there's nothing to see (other it it seemingly switching from landscape back to portrait).
I tried to delete all apps I've installed in the last 2 weeks, but it still happens.
Any suggestions on how I can solve this issue?
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Click to collapse
Try running some of the adware and virus scanners. There are some good ones on the play store now. I would suggest you also look at what services are running. Sounds like it is infected.
I tried running two of the top virus and malware scanners, and nothing was found.
Regarding running services, I don't see anything unusual in the list (from Developer options). But then again, I'm not sure what I'm looking for.
Try killing the processes until the audio stops. That should help find out the cause.
Best way to fix would be to do a factory reset.
Sounds like your best bet is a factory reset.
I think it's a Facebook issue. I have same issue only after playing video thru Facebook app.
Sent from my Pixel XL using XDA-Developers Legacy app
Can you check logcat logs to see what's doing what?

Galaxy S20+ Sound stutter/lag when screen is off

Hi,
If I'm playing a song or in a call and turn the screen off, the sound starts to stutter/lag immediately and starts to work find as soon as the screen is turned on. This happens with any app that is playing music/sound.
I have NOT updated my phone recently and I'm in the latest software update (Android 10).
This issue started suddenly and I'm not sure if it's something from the settings or what.
Disabling the "Optimise Battery Usage" for apps such as YouTube Music, Spotify, Messenger and WhatsApp did NOT solve the issue and the sound stuttering still occur when using these apps while the screen is off.
Restarting the phone did not resolve the issue.
This issue occurs while the phone is charging as well.
Any suggestion of how to resolve this issue? Anything apart from Factory Reset.
Also, my device is NOT rooted.
Thanks in advance!

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