Oneplus 3 ear speaker problem - OnePlus 3 Questions & Answers

I have an issue with my Oneplus 3 device. Unfortunately its ear speaker gets very quiet and weak, on maximum volume level as well. Until my last call (it was yesterday at 12PM) it has not had any problem, but now when I tried to make a call I cannot heard the other person. On loudspeaker and with headset the call was clearly audible.
I tried the followings as troubleshooting, but neither solved the problem:
- Tried to make calls from each SIM card
- Tried to call different people
- Tried to do clean (wiped system,data,dalvik and cache too) reflash the full rom from recovery
Now, I am out of ideas, what can solve this issue. I am afraid it is hardware related. If you have any proposal, what can I try out, please share with me.
Thanks,
Tamas

I had the exact same issue. It's a proximity sensor issue . For the next call , try holding the phone a little away from your ear ( farther from your usual position) . You should hear voice a little better . I did this a few times , now the issue is gone completely. The sensor just need to be calibrated again .

prophet077 said:
I had the exact same issue. It's a proximity sensor issue . For the next call , try holding the phone a little away from your ear ( farther from your usual position) . You should hear voice a little better . I did this a few times , now the issue is gone completely. The sensor just need to be calibrated again .
Click to expand...
Click to collapse
Thanks for your proposal. Unfortunately it did not solve the problem in my case.

In Oneplus One with root we can modify the file mixer_path.xml like this: http://forum.xda-developers.com/oneplus-one/themes-apps/mod-volume-increase-mod-oneplus-one-t2835010 to gain volume.
But in our case i don't know exactly what to edit in mixer_path.xml for gain volume for ear speaker in OP3

4ester.by said:
In Oneplus One with root we can modify the file mixer_path.xml like this: http://forum.xda-developers.com/oneplus-one/themes-apps/mod-volume-increase-mod-oneplus-one-t2835010 to gain volume.
But in our case i don't know exactly what to edit in mixer_path.xml for gain volume for ear speaker in OP3
Click to expand...
Click to collapse
Thanks, but unfortunately I cannot find similar records in the mixer_paths.xml file.

i have just got exactly the same problem today, i was in MIUI rom, flashed OB17 for three days, then restored my MIUI rom yesterday, my camera doesn't work but the sound is normal, this morning i have the earspeaker is so bad i can't here calls, then i clean flash Resurrection Remix and still not working...?
plz any help ???

UPDATED
driss.sadok said:
i have just got exactly the same problem today, i was in MIUI rom, flashed OB17 for three days, then restored my MIUI rom yesterday, my camera doesn't work but the sound is normal, this morning i have the earspeaker is so bad i can't here calls, then i clean flash Resurrection Remix and still not working...
plz any help ???
Click to expand...
Click to collapse
[[FFIIXXEEDD]] IN CASE IF ANYONE STILL HAVE THE PROBLEM, for me it was phisicaal and i fixed it by SUCKING & INTAKING the ear piece grid from the outside with my mouth !!!!! now works very good.

How to calibrate sensor
prophet077 said:
I had the exact same issue. It's a proximity sensor issue . For the next call , try holding the phone a little away from your ear ( farther from your usual position) . You should hear voice a little better . I did this a few times , now the issue is gone completely. The sensor just need to be calibrated again .
Click to expand...
Click to collapse
I alsop have the same issue.i cant liosten when i keep near to my ear.what should i do??

mani2595 said:
I alsop have the same issue.i cant liosten when i keep near to my ear.what should i do??
Click to expand...
Click to collapse
Most probably the earpiece is blocked with dust/lint especially if speaker and headphones work. If you can open the phone and clean it, it should be ok. Or try cleaning it from outside.

Contact Oneplus, they'll replace it. I just had it done while still being in warranty

Yes. Apply some petrol, alcohol, or such solvent on earpiece, rub it with a swab, and then suck with your mouth. Repeat this a few times. This solves the problem.

If you really want to do a good job, open the phone, detached motherboard, remove earpiece , remove also the piece of cloth that covers the area between earpiece and external metal , clean the dust with toothbrush and some liquid and voila! As new. https://www.dropbox.com/sh/jblqcnur7yg7cai/AAAyVjhDPPwBbd1H-QfUUZtfa?dl=0
see this! Thank you

Related

Call/voice speaker is quite - help :(

Hey guys. I dont know how but i have problem with very quiet call speaker. I cant hear anyone,its so quiet!
I didnt do anything with software,just after day voice speaker are muted. Any reasons/fixes for this problem?
Ofc voice call is at full volume.
Flex Cable
fliperpl said:
Hey guys. I dont know how but i have problem with very quiet call speaker. I cant hear anyone,its so quiet!
I didnt do anything with software,just after day voice speaker are muted. Any reasons/fixes for this problem?
Ofc voice call is at full volume.
Click to expand...
Click to collapse
Probably just a busted flex circuit.. there are four flex circuits under the Xplay's LCD. One from the LCD, One for buttons, One for proximity sensor/light sensor/ear speaker/digitizer and one main circuit that receive all the others and connects to the main board (lower part of the phone)
you may have the speaker/sensors flex busted..
hit the service menu (dial: *#*#7378423#*#* ) and do some tests.. It's supposed that those tests are able to bypass/ignore software related problems. if the test fails it's a indicator that you might need to change the flex.
Hope it helps
oton_jr said:
Probably just a busted flex circuit.. there are four flex circuits under the Xplay's LCD. One from the LCD, One for buttons, One for proximity sensor/light sensor/ear speaker/digitizer and one main circuit that receive all the others and connects to the main board (lower part of the phone)
you may have the speaker/sensors flex busted..
hit the service menu (dial: *#*#7378423#*#* ) and do some tests.. It's supposed that those tests are able to bypass/ignore software related problems. if the test fails it's a indicator that you might need to change the flex.
Hope it helps
Click to expand...
Click to collapse
Service menu does not work - hitted number and nothing happend.
fliperpl said:
Service menu does not work - hitted number and nothing happend.
Click to expand...
Click to collapse
make sure you typing it right, i just tried it here and works fine for me.. My Xplay is the R800a with android 2.3.4.. if you have changed you device with some CFW i'm not sure it will works
try stock
Hello, no service menu can be caused of a custom (lightweight) ROM like NXT Gaming ROM, which i use..
Try flashing a stock 2.3.7 firmware and dial it again.
You can find it in this thread:
http://forum.xda-developers.com/showthread.php?t=2182949

ROM that fix the Low Volume in earpiece

Hi,
Unfortunately, during the last month, after one of the upgrades, I started to suffer from an issue of very low volume in the earpiece. the only way to use OP3 is with the internal speaker or BT device.
this is a known issue, that currently, unloved by OP dev team. - https://forums.oneplus.net/threads/very-low-call-volume-issue.496434/
now, my question. Does any of the other kernel, ROM, whatever solve this issue? if yes, please let me know...
Thanks,
Tomer
hi,
this forum is only dedicated to ROM developpers !
for questions ... go in questions forum ....
https://forum.xda-developers.com/oneplus-3/help
G_Kishan_Singh_Sfhc said:
Please solve this bugs, the volume is too low while i talking to someone.
I going to hate this phone for only the reason is ear speaker problem. I cannot adjust with this bug
PLEASE SOLVE IT.
Click to expand...
Click to collapse
[SOLVED] - I HAVE FINALLY SOLVED THE PROBLEM
ITS NOT THE HARDWARE ISSUE ITS NOT A SOFTWARE ISSUE AND ITS NOT A EARPIECE ISSUE
SOLUTION
1) REMOVE SCREWS
2) REMOVE BACK COVER
3) REMOVE THE MOTHER BORAD
4) REMOVE THE EARPIECE
NOW IF U SEE BELOW ULL SEE A NET REMOVE THE NET AND THEN TAKE A BRUSH
1ST CLEAN THE NET
2ND CLEAN THE GRILL WHICH IS ON THE SCREEN (ONCE U CLEAR JUST CHECK IN THE LIGHT IF U CAN SEE THINGS CLEARLY FROM THE GRILL - ONLY USE LITTLE DEO SPRAY)
5) PUT EVERYTHING BACK AND BOOT PHONE
job well done!!!!!!
use the below video if you don't know how to open the phone
https://www.youtube.com/watch?v=TVHO3CVt8hs
---------- Post added at 11:22 AM ---------- Previous post was at 11:21 AM ----------
G_Kishan_Singh_Sfhc said:
Please solve this bugs, the volume is too low while i talking to someone.
I going to hate this phone for only the reason is ear speaker problem. I cannot adjust with this bug
PLEASE SOLVE IT.
Click to expand...
Click to collapse
[SOLVED] - I HAVE FINALLY SOLVED THE PROBLEM
ITS NOT THE HARDWARE ISSUE ITS NOT A SOFTWARE ISSUE AND ITS NOT A EARPIECE ISSUE
SOLUTION
1) REMOVE SCREWS
2) REMOVE BACK COVER
3) REMOVE THE MOTHER BORAD
4) REMOVE THE EARPIECE
NOW IF U SEE BELOW ULL SEE A NET REMOVE THE NET AND THEN TAKE A BRUSH
1ST CLEAN THE NET
2ND CLEAN THE GRILL WHICH IS ON THE SCREEN (ONCE U CLEAR JUST CHECK IN THE LIGHT IF U CAN SEE THINGS CLEARLY FROM THE GRILL - ONLY USE LITTLE DEO SPRAY)
5) PUT EVERYTHING BACK AND BOOT PHONE
job well done!!!!!!
use the below video if you don't know how to open the phone
https://www.youtube.com/watch?v=TVHO3CVt8hs

Microphone not working

Since yesterday evening I did encounter the following problem.
Plugging my earphones wouldn't send any audio to them, speakers always active.
Microphone nevers works, not in calls, not in apps, not while recording a video.
I did perform a factory reset and installed paranoid android, still the same problem. I am restoring OxygenOS last version right now...
It's been a very frequent problem since the beginning of october, did anyone encounter this issue recently?
This sounds like a hardware issue to me. Were there any potentially problematic events (drops, moisture ...) in past 2 months?
Sent from my OnePlus 3 using Tapatalk
Explorer23 said:
This sounds like a hardware issue to me. Were there any potentially problematic events (drops, moisture ...) in past 2 months?
Sent from my OnePlus 3 using Tapatalk
Click to expand...
Click to collapse
Not really, no, I did also notice that I can't save videos at all.
EDIT: after a HARDRESET (using MSM downloader) to Marshmallow, updating with OTA, everything works again... WTF?
EDIT2: I have been able to record a whatsapp audio, working fine. Did try to make a phone call, doesn't work anymore
this has been occurring to me also when using iphone earphones. but using other earphones works well. try using different brand
chanchan126 said:
this has been occurring to me also when using iphone earphones. but using other earphones works well. try using different brand
Click to expand...
Click to collapse
Not earphones issue... I had to simply clean the connector, the female jack on the phone, there was some cotton on the end!
Edit: the mic and the earphones works for few minutes, but after a while they completely stop, only a phone reboot solves the problem (just temporarily!)
I did install the Android Mic Fix Magisk module... My phone seems to be working correctly since few hours now.
Update: not even Android Mic Fix solves this... the only temporary solution I have is to Reboot the device
frankdd89, have you found the solution? RN i have the same problem, I have flashed my and everything was solved but, like 3 days after again just stooped working well. I have a doubt whether is a hardware issue due to the mic works well during several days, let me know what did you at the end..
I have the same problem! I'm going Mad!
any updates guys ? i've the same problem on my OP3
Mic issues with my oneplus 3
MustfaAiedAli said:
any updates guys ? i've the same problem on my OP3
Click to expand...
Click to collapse
ive been having the same issue with my oneplus 3 for last 8 months. I have tried resetting, restoring, turning off google voice and have replaced the mic/charge port twice but nothing seems to solve the problem. Would really like to find a solution to this problem as i tend to think it's software related because i started having the problem after an update. At first was sporadic but mic is completely out now.
Hi all, i have the same problem with microphoned earphone
I have tried many type of earphone but the problem is the same (at the first connection and use, the microphone doesn't work , at the second try (record voice or call) without disconnection of earphone the phone change the icon in the status bar, from the icon of earphone with microphone to the icon of earphone without microphone and start to use the integrated microphone in the phone) i attach image of the status bar icon
- I have tried the same earphone into another OnePlus 3 of my friend and he doesn't have the issue
- The internal microphone work good
- I'm using a CTIA earphone (in this case i use Samsung original earphone with microfone founded into an original Samsung device box)
- I have tried to factory reset the phone, clean from dust the earphone hole but nothing as changed
now i think to send phone in warranty assistance to OnePlus ...
seandfw said:
ive been having the same issue with my oneplus 3 for last 8 months. I have tried resetting, restoring, turning off google voice and have replaced the mic/charge port twice but nothing seems to solve the problem. Would really like to find a solution to this problem as i tend to think it's software related because i started having the problem after an update. At first was sporadic but mic is completely out now.
Click to expand...
Click to collapse
I have the same issue, i try everything. Factory reset, change to a custom rom, etc. etc.
But nothing help. It works after a reboot for some minutes but that´s it.
Have any one found a solution for this issue?
Similar problems
I have similar problems. It started six weeks ago with the headphones that could not be detected. Then calling stopped working. Back then I rooted my phone and all the problems where gone. Until last Sunday my phone app crashed. Now all the problems are back again. I tried wiping all my data (also internal storage) and installing a custom ROM. This did not help. Does anyone have any suggestions? I really like the phone and it is still in mint condition.
Thanks in advance

Weird speaker/sound issue

HI!
I've recently been having a problem with speaker in my G3 D855. The sound is only hearable a few seconds after unlocking device and after that there is no sound at all (media/notifications/alarms etc). Headphone mode works good. After some time the sound is back for a second and then it goes away again. I changed rom and did factory reset but this didn't work. Someone has an idea what is causing the problem? Thanks.
Same Problem
jqbb said:
HI!
I've recently been having a problem with speaker in my G3 D855. The sound is only hearable a few seconds after unlocking device and after that there is no sound at all (media/notifications/alarms etc). Headphone mode works good. After some time the sound is back for a second and then it goes away again. I changed rom and did factory reset but this didn't work. Someone has an idea what is causing the problem? Thanks.
Click to expand...
Click to collapse
I have the same problem with my LG G3, I have changed the speaker but the problem is still present.
deyanm said:
I have the same problem with my LG G3, I have changed the speaker but the problem is still present.
Click to expand...
Click to collapse
I have same problem. Changed 3 speaker and 3 hard reset but nothing change. I updated smartphone 1 yeatr ago to Marshmallow with original LG firmware. Problem absolutely random
I fixed it by heating my phone in oven https://www.youtube.com/watch?v=3J4EC6yGM2M You can also use a heat gun if you have one. Good luck !

Sound Issue: No internal speaker/No microphone/No sound by bluetooth

Hi guys,
Im here to speak about my mi 10t who got some sound/mic issue.
Everything was working good but one day, the phone muted himself on stock Rom.
When i tried to use the tap recorder, the app said "verify if an app is using the microphone an try again."
I try to put a Custom rom on it but it's the same with Lineage Os.
Now, internal and external speaker stoped working. Microphone too.
the bluetooth connect well to a device but when i play a song, no sound happen.
Even on twitter or reddit, when i tried to play a video its say, Error to load the video.
When i tried to call someone, the app close immediately
I can only send sms and read them.
Please helps
Hello,
I have the same problem just like you 1 month now,tried everything , even install custom ROMS but the problem remains.
Did you drop your phone down? I cant remember that i did , but if i shake my 10T pro near my ears i can hear that something is moving inside my device.
The temporary fix that i had was to reboot many times my device and reopen it , clear the data from phone services , but couldnt find any permanent fix though.
Does anyone else has this?
glixbourkt said:
Hello,
I have the same problem just like you 1 month now,tried everything , even install custom ROMS but the problem remains.
Did you drop your phone down? I cant remember that i did , but if i shake my 10T pro near my ears i can hear that something is moving inside my device.
The temporary fix that i had was to reboot many times my device and reopen it , clear the data from phone services , but couldnt find any permanent fix though.
Does anyone else has this?
Click to expand...
Click to collapse
Hey!
I am running lineage and the problem is still there !
Ahah, a friend just remember me that i threw a whole beer on it during a party like 3 months ago..
I totaly forgot that and i think i was too drunk to remember.. unfortunately!
But the phone is like new and nothing is moving inside
Yes if i reboot/wipe data 363637x time it has a chance to work but the problem come back fast
I use a second phone where i put my sim on it and play with the mi10
It's sad because that 144hz screen is fkin good
And i still can't Say if it's a software or an hardware bug.
Because if i open the phone, change the internal/external speaker for nothing i will be a bit pissed
But still a good phone even muted aha
Shlagito said:
Hey!
I am running lineage and the problem is still there !
Ahah, a friend just remember me that i threw a whole beer on it during a party like 3 months ago..
I totaly forgot that and i think i was too drunk to remember.. unfortunately!
But the phone is like new and nothing is moving inside
Yes if i reboot/wipe data 363637x time it has a chance to work but the problem come back fast
I use a second phone where i put my sim on it and play with the mi10
It's sad because that 144hz screen is fkin good
And i still can't Say if it's a software or an hardware bug.
Because if i open the phone, change the internal/external speaker for nothing i will be a bit pissed
But still a good phone even muted aha
Click to expand...
Click to collapse
Hey,
Thanks for the answer.
I had a similar accident as well . My question though is what causes the sound issue. if i try to reboot/wipe this (which i dont want to wipe all my data every week ) there is a change also for me to work.
Do you have any idea how can i fix this ? should i give it to somebody who can open it for me as its a hardware issue?
I have the same problem, has anyone found the solution?
glixbourkt said:
Hello,
I have the same problem just like you 1 month now,tried everything , even install custom ROMS but the problem remains.
Did you drop your phone down? I cant remember that i did , but if i shake my 10T pro near my ears i can hear that something is moving inside my device.
The temporary fix that i had was to reboot many times my device and reopen it , clear the data from phone services , but couldnt find any permanent fix though.
Does anyone else has this?
Click to expand...
Click to collapse
Entirely unrelated to the issue, but just to calm some folks
The Mi 10T Pro model rattles because the camera has OIS (the camera module itself moves). This can also give a slight rattling effect when playing very loud music
Don't worry about it
Dobsgw said:
Entirely unrelated to the issue, but just to calm some folks
The Mi 10T Pro model rattles because the camera has OIS (the camera module itself moves). This can also give a slight rattling effect when playing very loud music
Don't worry about it
Click to expand...
Click to collapse
Yes i found it out as i opened myself the phone with no luck fixing it.
Its now somewhere collecting dust 3-4 months now. Cant fix it....
if anyone has any solution or any idea just let us know.
Lhpmira said:
I have the same problem, has anyone found the solution?
Click to expand...
Click to collapse
Try to open the phone x50 times and dont let it close again....This is the only way that i found out , but cant/ dont have the time to switch it off x50 times.
same problem here...
i've dropped my phone one time and after that, no sound at all.
the assistance shop said that all the components were good, but the problem remains
my last try was to flash the xiaomi stock rom, but no results
Had a similar issue.
Even multiple factory resets also didn't help.
However tried another sim and did a reset and it was working fine.
Now then after few days it again happened
Now this time I probably understood what was triggering the issue. I had paired my headphones(Bluedio Turbine) with both my laptop and phone. Using one at a time it was working fine. However if there's a call from both laptop and phone then the phone went into this state.
Again tried resetting multiple times. This time tried replacing the sim with a different sim. Different from the one in previous attempt and the sim change trick also did not work. Then tried again with the same sim which had fixed it earlier and it worked.
So in short these are the steps that helped me. Seems like only sim might have worked however don't know for sure.
Take proper backup of your data. Also this may or may not work for you.
Factory reset from settings.
Shutdown phone.
Press volume up and power button and hold them for some time till the phone starts up.
Use power button and volume key to wipe data.
I did this 3-4 however I think so it is t required.
Replace your sim with another sim. I had replaced my Airtel sim with a different Airtel sim and it worked for me. However replacing Airtel with jio did not help.
Start the phone.
Setup the phone.
Phone might start behaving fine.
CameraPhone123 said:
Had a similar issue.
Even multiple factory resets also didn't help.
However tried another sim and did a reset and it was working fine.
Now then after few days it again happened
Now this time I probably understood what was triggering the issue. I had paired my headphones(Bluedio Turbine) with both my laptop and phone. Using one at a time it was working fine. However if there's a call from both laptop and phone then the phone went into this state.
Again tried resetting multiple times. This time tried replacing the sim with a different sim. Different from the one in previous attempt and the sim change trick also did not work. Then tried again with the same sim which had fixed it earlier and it worked.
So in short these are the steps that helped me. Seems like only sim might have worked however don't know for sure.
Take proper backup of your data. Also this may or may not work for you.
Factory reset from settings.
Shutdown phone.
Press volume up and power button and hold them for some time till the phone starts up.
Use power button and volume key to wipe data.
I did this 3-4 however I think so it is t required.
Replace your sim with another sim. I had replaced my Airtel sim with a different Airtel sim and it worked for me. However replacing Airtel with jio did not help.
Start the phone.
Setup the phone.
Phone might start behaving fine.
Click to expand...
Click to collapse
Ignore this. This again happened after the last fix. Now again I can not use the mic. In CIT check if I try to test any of the mics, top or main the app crashes. Seems to be related to the mic. However don't understand how come event Bluetooth calls fail.
Another thing that I tried was putting the phone in refrigerator for around 10-15 mins. The phone was switched off before being put in the refrigerator. It generally works after that.
However it is generally good only till a restart.
Try at your own risk.
Must be something to do with the firmware only. And problem seem to be happening at the time of a reboot. Right at the time when MIUI logo appears during a reboot, if you dont hear the bootup sound, then the system audio wont work.
What fixes for me is multiple reboots until you hear the bootup sound. Most of the time, it takes just a couple of reboot. Max it has taken for me is 7.
Problem with loading of audio driver?!
Hi all,
Is there any update on that issue ? I still have that phone doing nothing at the moment. So i was wondering if there is any chance to use it.
I have the same problem.
Abdu55799 said:
I have the same problem.
Click to expand...
Click to collapse
New Mi10T Pro - No Sound at all
Brand new device. Flashed custom OS (Arrow OS and google pixel)- no sound at all. No Youtube sounds, no call sounds, no media sounds, even Bluetooth, even with headphones. Phone are silent absolutely. Please help. Thanks in advance, guys!
forum.xda-developers.com
you may find a solution there.
I still have the error
Still same problem here. I even updated to a custom rom, but no difference. Even sound via bluetooth does not work nor sound via USB.
Anyone has a theory how that could happen?

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