Develop Bugs

[Q] LTE Galaxy Nexus not charging, even after replacing USB port

My phone stopped charging, even though it would say it was charging and the battery icon indicated it was charging. I tried using a different charger and even bought a new battery. Those did not work. I then did some research and found out about the USB port problems with this phone and ordered a replacement cable. I installed the new cable and am still experiencing the same problem. Unfortunately, I am just outside the warranty period and I'm lost on what the issue could be. Anyone with a better understanding of these things have any ideas? Thanks.

You Tube!
falord said:
My phone stopped charging, even though it would say it was charging and the battery icon indicated it was charging. I tried using a different charger and even bought a new battery. Those did not work. I then did some research and found out about the USB port problems with this phone and ordered a replacement cable. I installed the new cable and am still experiencing the same problem. Unfortunately, I am just outside the warranty period and I'm lost on what the issue could be. Anyone with a better understanding of these things have any ideas? Thanks.
Click to expand...
Click to collapse
I had the same issue, theres great you tube video's on how to replace the usb port...or you could go the other way which is buying a charging dock and transferring files with air droid....but its so easy to replace and so cheap, if I can do it so can you.

trook said:
I had the same issue, theres great you tube video's on how to replace the usb port...or you could go the other way which is buying a charging dock and transferring files with air droid....but its so easy to replace and so cheap, if I can do it so can you.
Click to expand...
Click to collapse
I already replaced the usb port. The new usb port wasn't charging either. I guess it's possible that the new usb port was defective, but that is unlikely. What else could it be, the motherboard?

falord said:
I already replaced the usb port. The new usb port wasn't charging either. I guess it's possible that the new usb port was defective, but that is unlikely. What else could it be, the motherboard?
Click to expand...
Click to collapse
I already replaced the usb port too and the new usb port wasn't charging either....any help? I'm afraid the problem could it be with the motherboard...

Hi,
I had the same problem of ghost charging, it started with phone not charging when connected to charger and then randomly showing charging...
Now discovered it causes vbus_tuna_otg wake lock, resulting in high system usage in settings> battery and not letting phone go to deep sleep, causing battery drain.
Sent from my Galaxy Nexus using Tapatalk 2
Sent from my Galaxy Nexus using Tapatalk 2

hardikjakharia said:
Hi,
I had the same problem of ghost charging, it started with phone not charging when connected to charger and then randomly showing charging...
Now discovered it causes vbus_tuna_otg wake lock, resulting in high system usage in settings> battery and not letting phone go to deep sleep, causing battery drain.
Sent from my Galaxy Nexus using Tapatalk 2
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Do you have any idea how to fix this?

Re: |FIX|Ghost Charging Problem
No bro, that's why am asking here... reading all other threads, either u clean out the port or push the tongue upwards or keep using only original charger and it fixes itself...
An trying to use original charger only lets see what happens
Sent from my Galaxy Nexus

Adding in a +1 from me here, had the same charging issue, replaced the PCB today and it STILL won't charge.
Not sure what the hell is next here, throw it at a wall and hope for the best?

ildogiv agony
Dicko21 said:
Adding in a +1 from me here, had the same charging issue, replaced the PCB today and it STILL won't charge.
Not sure what the hell is next here, throw it at a wall and hope for the best?
Click to expand...
Click to collapse
I'm having the exact same issue and replaced the USB port.

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Sent from my Nexus 4 using Tapatalk 2

I have the exact same issue. My GNEX shows the charging symbol in the notification bar and will connect to a PC but will not charge. In the battery menu it says not charging. I replaced the USB board and nothing changed.

wilhja said:
I have the exact same issue. My GNEX shows the charging symbol in the notification bar and will connect to a PC but will not charge. In the battery menu it says not charging. I replaced the USB board and nothing changed.
Click to expand...
Click to collapse
I hope you're able to figure something out. My GNex is still out of commission. I moved to a Note 2 for my phone, but the GNex would make a great upgrade for my wife iPhone 4.

i went through this issue for 3 weeks before i realized that the usb cable that came with my phone was the culprit. i didn't think that it was the cable itself; since i had no issues with that cable connecting to my laptop. and well it also showed a charging state when it was hooked up to my car, AC outlet and the computer itself. i did have a spare usb micro charging cable in the car, but never used it. so i switched to this unused usb cable, and the charging resumed normally. in fact it chaged correctly within an hour.
to prove that it was the cable, i tested the 'bad' cable again over the next couple of days. it would charge slowly..at almost a trickle. on the third day, i went back to the new cable, and the phone charged quickly and normally.
i had already ordered a new battery, and a new usb charge port..but it looks as if those will not be used now-

134k said:
i went through this issue for 3 weeks before i realized that the usb cable that came with my phone was the culprit. i didn't think that it was the cable itself; since i had no issues with that cable connecting to my laptop. and well it also showed a charging state when it was hooked up to my car, AC outlet and the computer itself. i did have a spare usb micro charging cable in the car, but never used it. so i switched to this unused usb cable, and the charging resumed normally. in fact it chaged correctly within an hour.
to prove that it was the cable, i tested the 'bad' cable again over the next couple of days. it would charge slowly..at almost a trickle. on the third day, i went back to the new cable, and the phone charged quickly and normally.
i had already ordered a new battery, and a new usb charge port..but it looks as if those will not be used now-
Click to expand...
Click to collapse
I wish the cable was the culprit, but I've got tons of chargers and micro USB cables I tested it on to no avail.

Bonjourmate said:
I wish the cable was the culprit, but I've got tons of chargers and micro USB cables I tested it on to no avail.
Click to expand...
Click to collapse
I've tested different cables, adapter, and batteries. I have taken apart the entire phone and cleaned connections and cables. Nothing makes a difference.
The only thing I have noticed, and maybe someone can help here, is that under the main board on the top left side of the device there is a bank of gold components. One of mine is black in the middle. It looks like it could be a burn mark but could just be black marker. Has anyone noticed this on a device with this problem or a device that works? I haven't been able to find an image online.

I've seen several posts with users having this same exact issue. I'm pretty much convinced that it is unfortunately prob a hardware issue...Jus my opinion tho.
Sent from my Galaxy Nexus using xda premium

bama17 said:
I've seen several posts with users having this same exact issue. I'm pretty much convinced that it is unfortunately prob a hardware issue...Jus my opinion tho.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I spent the day online and on the phone with Samsung. They recognize that it is a problem with the main board since I have already replaced the USB port, but say my only option is to send it in for repair and pay out of pocket.
Its definitely not worth it to send it in so I'm still looking for other options.

An in car charger /lead combination that actually puts charge into the phone?

Anyone know of any? I'd like to be able to use the sat nav with at least the same amount of battery after rather than considerably less even when plugged in
Sent from my Nexus 5 using Tapatalk

Ben36 said:
Anyone know of any? I'd like to be able to use the sat nav with at least the same amount of battery after rather than considerably less even when plugged in
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
This is the one I use in my car. Make sure you have a good USB cable of course. Anker 18W Dual Port Car Charger @ $7.99.
I needed it for the same thing you do. I use navigation a lot, and stream music as well. It charges at the same rate as the stock Nexus 5 wall adapter/cable. It is still able to slowly charge the phone while using navigation/streaming.
Here is the newer updated 24W car charger for $12.99. It no longer has a dedicated Apple/Android port, but has power management/device detection. So just plug it in to either port and it should quick charge.

Ben36 said:
Anyone know of any? I'd like to be able to use the sat nav with at least the same amount of battery after rather than considerably less even when plugged in
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
I use the Owl QI Charger. I have a slightly older model, but the company is awesome. The first version the phone would still drain. Without me even saying a word, the company contacted me and sent me a new faceplate so the phone is closer the the QI unit and now the phone charges while using google maps and playing podcasts over bluetooth.
Next the phone was doing ghost touching. The company sent me out a brand new charger at no charge and the problem was resolved.
I admit the QI charges slower than pluging in directly, but the phone does indeed charge and is incredibly convenient not having to manually attach a cable.
Here is their site. .Ships form Korea.
http://www.owllus.com/

Just got my Anker IQ car charger... Combined with the moto cables i hit 1000ma charging.
Sent from my Nexus 5 using Tapatalk

Go on ebay and search for "scosche revolt c2" I found this after looking for so many different chargers and this finally matched what a wanted, 2.1amp from each port and slim profile.
It's $9.99 from ebay and usually sells for like $20+ at besbuy/amazon

What about a decent cable that can handle a good 1.5 amps too?
Sent from my Nexus 5 using Tapatalk

Ooh look at this - http://www.amazon.co.uk/gp/aw/d/B00...&pf_rd_t=101&pf_rd_p=436834887&pf_rd_i=468294
Sent from my Nexus 5 using Tapatalk

I am told the Air-Dock will meet your needs, charger and cable both. I have one on order but cannot personally confirm their claims yet as I have not received it. Check out the Air-Dock post here at xda for people who have actually used it.

Ben36 said:
Ooh look at this - http://www.amazon.co.uk/gp/aw/d/B00...&pf_rd_t=101&pf_rd_p=436834887&pf_rd_i=468294
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
The included micro-usb is moderately large and while it would fit in the Google "bumper" case, it would flex it quite a bit too. So if you already have problems with some cables fitting your case, that one might not be for you.
*speaking from experience with their old model, not sure about the PowerIQ version, but it looks similar.

kjjjjshab said:
Just got my Anker IQ car charger... Combined with the moto cables i hit 1000ma charging.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Got one too, along with the 40w wall charger in the past. Power IQ is interesting. It seems to max out at 1000ma on the Nexus 5 even though the chargers are capable of more.
Sent from my Nexus 5 using Tapatalk 2

The only problem with qi charging and sat nav together is mega heat build up. Which I don't want
Sent from my Nexus 5 using Tapatalk

I have some short duration data to share... with music (on device) playing and gps active (and screen on the entire time), my battery monitor recorded a drain of about -800mA. When I plugged it in to the Anker it went positive, but jumped around quite a bit: 409, 701, 611, 344, 451, 292 mA. So that got it from 77% charge to 82% in about 10 minutes. My battery temp monitor only comes on at 40^ C and it did not, so heat was not an issue.

Ben36 said:
The only problem with qi charging and sat nav together is mega heat build up. Which I don't want
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
+1

Ben36 said:
Anyone know of any? I'd like to be able to use the sat nav with at least the same amount of battery after rather than considerably less even when plugged in
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
I thought I was the only one with this problem. Rather bothersome especially driving from Stl to Florida even though eventually it is a straight shot down. playing music, gps, everything = no bueno

mistahseller said:
I thought I was the only one with this problem. Rather bothersome especially driving from Stl to Florida even though eventually it is a straight shot down. playing music, gps, everything = no bueno
Click to expand...
Click to collapse
I've ordered the one in the link i posted as it was only £7 gbp so for that price worth a try. I'll report when I get it
Sent from my Nexus 5 using Tapatalk

mmmmBACON said:
This is the one I use in my car. Make sure you have a good USB cable of course. Anker 18W Dual Port Car Charger @ $7.99.
I needed it for the same thing you do. I use navigation a lot, and stream music as well. It charges at the same rate as the stock Nexus 5 wall adapter/cable. It is still able to slowly charge the phone while using navigation/streaming.
Here is the newer updated 24W car charger for $12.99. It no longer has a dedicated Apple/Android port, but has power management/device detection. So just plug it in to either port and it should quick charge.
Click to expand...
Click to collapse
I was interested in getting this since I needed a really good and fast car charger but the anker 24w is more than double in price on amazon.ca. I don't think I want to drop 30 bones on a car charger.
Are there any other reliable car charger brands?

Kendaihou said:
I was interested in getting this since I needed a really good and fast car charger but the anker 24w is more than double in price on amazon.ca. I don't think I want to drop 30 bones on a car charger.
Are there any other reliable car charger brands?
Click to expand...
Click to collapse
Yeah I had the same problem with the 18w at the time. I don't know why they price gouge so badly... I mean really, almost every major city in Canada is basically near the border with the US, doubling the price is ridiculous.
Luckily there was a 30% coupon I could apply at the time, so the price was only a few dollars more, but still...

mmmmBACON said:
Yeah I had the same problem with the 18w at the time. I don't know why they price gouge so badly... I mean really, almost every major city in Canada is basically near the border with the US, doubling the price is ridiculous.
Luckily there was a 30% coupon I could apply at the time, so the price was only a few dollars more, but still...
Click to expand...
Click to collapse
I can't count the number of times I have been gouged by amazon.ca. The prices are always doubled or tripled. I usually just check amazon.com first if I ever want to buy anything. I'll check local places and Canada Computers (they usually great prices) see if they have anything similar to the anker.

Right the one I linked to in post #7 came today, so stuck current widget on and put it in my van - happy me -
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"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
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"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

Ben36 said:
Right the one I linked to in post #7 came today, so stuck current widget on and put it in my van - happy me -
Click to expand...
Click to collapse
Hi Ben, are you using the charger's built in USB cable to get that charging rate or a different (OEM?) one?
Thanks

[Q] usb charge port loose can't or hardly charge

hey
i have a galaxy gio with the warrant expired.
since a short time my usb charging port came loose
I must always wiggle the usb cable or the charger to the side (if you just plug it in it wont charge )
I tried a couple of usb cables.
i search on the internet and i found that it was the usb charger port that is broken or there is dirt in it. now I Don't saw dirt in it so i think my port is broken how can I replace it? and are these ports trust-worthy to buy : ebay. com/itm/2pcs-New-Charge-Port-Charging-USB-Replacement-Part-For-Samsung-Gal axy-Gio-S5660-/400498344048#payCntId (placed some white space in it because i am a new user 10 post ) ? or is there another explanation for this problem ?
thanks in advance

I've had this problem. Get a pin and you'll see two pins on the Android end of the cable. Use the pin to slightly lift the two pins up (not too much though).
Hope it helps and works in all cables because these are the two pins that put the pressure to keep it in the socket.
Sent from my GT-5660 using XDA Free mobile app

Soled101 said:
I've had this problem. Get a pin and you'll see two pins on the Android end of the cable. Use the pin to slightly lift the two pins up (not too much though).
Hope it helps and works in all cables because these are the two pins that put the pressure to keep it in the socket.
Sent from my GT-5660 using XDA Free mobile app
Click to expand...
Click to collapse
okay i will try this soon but i am busy now exams

can you give more information. don't now exactly what you mean with lift up the pins
i think the pin are okay every time i plug it in i hear a click sound.

The two shining pins in this image:
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Galaxy_Rohit said:
The two shining pins in this image:
View attachment 2793720
Click to expand...
Click to collapse
yes what I have to do with it.
i don't now how to lift them up
my cable and the pin look like on the picture.

Galaxy_Rohit said:
The two shining pins in this image:
View attachment 2793720
Click to expand...
Click to collapse
Cheers for that. I didn't get the chance to take a picture.
Use a small pin to lift them up. Those clips are what holds the USB in the port. They get flattened over time and you have to lift then back up.
Sent from my GT-5660 using XDA Free mobile app

Soled101 said:
Cheers for that. I didn't get the chance to take a picture.
Use a small pin to lift them up. Those clips are what holds the USB in the port. They get flattened over time and you have to lift then back up.
Sent from my GT-5660 using XDA Free mobile app
Click to expand...
Click to collapse
i believe you that They get flattened over time
but why my brand new cable doesn't work ? (i have two cables one new one old)
also it tried to lift them up but it doesnt work see pictures

see photo for my cable they all work just use one to upload my photo's from nexus 7 to pc

sevnetie2 said:
i believe you that They get flattened over time
but why my brand new cable doesn't work ? (i have two cables one new one old)
also it tried to lift them up but it doesnt work see pictures
Click to expand...
Click to collapse
They appear to be OK. If it's a new one your having a problem with, then I'd assume that you unluckily purchased a dodgy cable.
I use any brand micro USB charger and cables with out problems.
Sorry I couldn't help. Try a friends cable and if it works you know to buy another one.
Sent from my GT-5660 using XDA Free mobile app

cable
Soled101 said:
They appear to be OK. If it's a new one your having a problem with, then I'd assume that you unluckily purchased a dodgy cable.
I use any brand micro USB charger and cables with out problems.
Sorry I couldn't help. Try a friends cable and if it works you know to buy another one.
Sent from my GT-5660 using XDA Free mobile app
Click to expand...
Click to collapse
thanks for replying.
i have tested it with another cable doesn't work so i will ask a friend for testing with his charger.
if that don't work i will buy those usb charger ports or a new smatphone

New phone. All I can tell you is my Gio is as old as they are and when the battery starts to die, again now, I've pretty much always got it plugged in. All cables work which means my port is still good (they are a bit wobbly though).
Perhaps you stepped on it while it was plugged on and damaged the port (had a mate do this when drunk and he was out buying a new phone 2 days later because it wouldn't charge). Only testing other cables will tell.
Best of luck and I hope it all works to fit within your budget.
I need a new phone but I want to wait and see the real specs and price of S5 Mini (because I've been sucked in by the hype).
Sent from my GT-5660 using XDA Free mobile app

Soled101 said:
New phone. All I can tell you is my Gio is as old as they are and when the battery starts to die, again now, I've pretty much always got it plugged in. All cables work which means my port is still good (they are a bit wobbly though).
Perhaps you stepped on it while it was plugged on and damaged the port (had a mate do this when drunk and he was out buying a new phone 2 days later because it wouldn't charge). Only testing other cables will tell.
Best of luck and I hope it all works to fit within your budget.
I need a new phone but I want to wait and see the real specs and price of S5 Mini (because I've been sucked in by the hype).
Sent from my GT-5660 using XDA Free mobile app
Click to expand...
Click to collapse
yes a new phone is probably the best
and i was looking for the nexus 5 or nexus 4 (if I can find it somewhere )
but the problem is my parents have to pay for my new cell phone and i think they don't want to pay 400 euro or 350 euro
they want a cell phone of 100 - 150 euro like gio so again a not very good phone
but my dad has some skills with soldering so why not try to replace the port?
for 4 dollar from ebay and i live in europe so 3 eur is nothing compared with 100 to 400 eur for a new cellphone
but it is ebay what will be the quality?
one thing is sure my port is broken it is not the cable but
i will go to a friend tomorrow and test it out with his charger

Your phones cost more than us. In Aus galaxy ace is only $120. I can get S5 for just under 600 online. Go the ace if you want a decent cheap phone. If S5 mini is too much I'll go a pre paid ace, unlock it and CM it with Link2SD.
Sent from my GT-5660 using XDA Free mobile app

Soled101 said:
Your phones cost more than us. In Aus galaxy ace is only $120. I can get S5 for just under 600 online. Go the ace if you want a decent cheap phone. If S5 mini is too much I'll go a pre paid ace, unlock it and CM it with Link2SD.
Sent from my GT-5660 using XDA Free mobile app
Click to expand...
Click to collapse
thank i will look to my gio maby try to repair it.
otherwise the ace thank for your help

Check Moto-G if it's in ur budget

Galaxy_Rohit said:
Check Moto-G if it's in ur budget
Click to expand...
Click to collapse
ok i will watch it
is that new phone or was it the moto x that was new?

moto G looks a good phone
price is ok maybe ut of my budgets but i have some euro too
what do you is better moto g or nexus 5
i like the pure android versions like on nexus 5 and moto G

sevnetie2 said:
moto G looks a good phone
price is ok maybe ut of my budgets but i have some euro too
what do you is better moto g or nexus 5
i like the pure android versions like on nexus 5 and moto G
Click to expand...
Click to collapse
Well...nexus series receives software updates b4 they're made available for other phones. This is a major advantage. and thing to note is : nexus phones/tabs always(till now) compromise with some important features...Take Nexus 5,for instance, this phone doesn't have a separable battery & I guess memory isn't expandable too. Same is the case with Moto-G.
But these incapabilities have what made these phones low budget in front of their rivals.
So now that u have asked... I preferably go with the latest Nexus 5:thumbup:
But one more phone that u may want to check is Samsung Galaxy S4 : an year old technology but here in India its price has suffered a major decrease... So now this phone's price also equals nearly to Nexus 5. & for ur info, S4 has expandable memory with a separable battery too.
So a lot of phones are there & all of them are unique in some aspects. & it all circles down to u as which phone u wanna buy

thanks for your advice
the price of the samsung galxy s4 is nearly the same as the nexus 5.
so if i am going to buy a new phone i think i will go for nexus 5 because pure android (i like the pure android my friend had new smartphone with the os modified by samsung and if I compare it with my nexus 7 you see that design is much better on the nexus 7 (samsung has little taste (opinion of me )))
for the lower price i take the moto G
but i'm still hoping may parrents agree to buy the nexus 5.

Htc 10 burned me and powered off...?

So as the title suggests I had a bad experiences with my htc 10. I upgraded or should I say side graded from my nexus 6p. (I'm gonna do the captain 2 phones life for a while) I promptly put my htc 10 to charge over night with my nexus 6p charger. Stupidly thinking it's USB C so what could go wrong. I woke up to a freeky hot htc that actually burned me before powering itself of. Probably a safety feature.
So the question is : does anybody know if there is a real difference between the two chargers and technologys?and what that differens means for the regular consumers. And should I be looking for a special type of cable or something, as I had to do when hunting for a second USB c cable to my nexus. Remember the whole debacle of the bad USB c cables on amazon.
Have I damaged my new htc in any way?
Side note is that it's working fine now that I charged it up again with the included charger.

Note to self: Use the HTC charger for awhile.

This is exactly why I only use the HTC charger to charge mine. Figured something like this would happen.
Sent from my HTC 10 using XDA-Developers mobile app

I also noticed it charges ungodly slow when connected to a computer

stonew5082 said:
I also noticed it charges ungodly slow when connected to a computer
Click to expand...
Click to collapse
Pretty sure all phones will charge ungodly slow connected to a computer. USB2.0 outputs 5V 0.5A while USB3.0 outputs 5V 0.9A. It will be slower than any slow charger.

I have charged my 10 every single time with my OEM Nexus 6P charger (albeit with a i-Orange 6.6ft cable) and have had zero issues.

You don't need to stick with the HTC charger. The phones today decide hope much and when they want power. If the OP's charger has been working fine with his 6P then i see no reason why it would cause his 10 to overheat.
To the OP. You most likely have a defective 10. I would exchange it ASAP before something worse happens.
Sent from my SM-G935T using Tapatalk

drewmor said:
So as the title suggests I had a bad experiences with my htc 10. I upgraded or should I say side graded from my nexus 6p. (I'm gonna do the captain 2 phones life for a while) I promptly put my htc 10 to charge over night with my nexus 6p charger. Stupidly thinking it's USB C so what could go wrong. I woke up to a freeky hot htc that actually burned me before powering itself of. Probably a safety feature.
So the question is : does anybody know if there is a real difference between the two chargers and technologys?and what that differens means for the regular consumers. And should I be looking for a special type of cable or something, as I had to do when hunting for a second USB c cable to my nexus. Remember the whole debacle of the bad USB c cables on amazon.
Have I damaged my new htc in any way?
Side note is that it's working fine now that I charged it up again with the included charger.
Click to expand...
Click to collapse
have you noticed any negative effects from this yet?

I noticed that my 10 gets pretty warm while charging. But I think that's a standard affair. Nothing hand burning however
Sent from my HTC 10 using XDA-Developers mobile app

owenbeals said:
have you noticed any negative effects from this yet?
Click to expand...
Click to collapse
Not yet... That's what I'm a bit worried about. I'm not super happy with the battery life so far. I've narrowed it down to three options
1. I'm coming from the nexus 6p so it could just be that I'm used to a larger battery.
2. The htc is still in its first week of use, so the battery life may yet improve.
3. The affair with the nexus 6p charger damaged the battery in some way.

Jooosty said:
I noticed that my 10 gets pretty warm while charging. But I think that's a standard affair. Nothing hand burning however
Sent from my HTC 10 using XDA-Developers mobile app
Click to expand...
Click to collapse
Warm and relatively hot is in my opinion the norm when talking about a full Metal body phone. It was the same with the M7, M8 and nexus 6p.

stonew5082 said:
I also noticed it charges ungodly slow when connected to a computer
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Do you have the quick charge option on your computer. My experience is that most phones are freeky slow when connected to a computer, if you some how can't tell the computer that's it should charge the device not just power it

Yea, something seems wrong there with the phone. Exchange it if you can, like someone said. I use my HTC charger at home, and an Anker branded cable in my car with an Anker quick charge car adapter and no problems at all even though it isn't an HTC product.

Wow check this out.
http://m.androidcentral.com/my-htc-10-hates-pixel-c-charger

Nitemare3219 said:
Wow check this out.
http://m.androidcentral.com/my-htc-10-hates-pixel-c-charger
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Click to collapse
Yep, definitely a problem that folks need to be aware of. Bottom line, only use the charger that was supplied with the HTC 10. In fact, a warning about using only the HTC 10 charger is etched on the back of the device, although the print is tiny, but it's there.
Sent from my HTC6545LVW using Tapatalk

HTC uses their own custom version of QuickCharge 3.0 or something like that from what I remember reading. It cannot just plug into any standard charger and work properly. It is really dumb, but that is most likely the cause of this serious issue. The HTC 10 also goes out of spec with higher voltage than USB-C allows for because of this custom setup HTC uses.

i have used aukey and anker cables and chargers for my G2, G5, and HTC10 without any issue + the HTC10 native stuff... no issues.
no negative affects charging or maintaining are charge, however i am comparing it to myself only.

EniGmA1987 said:
HTC uses their own custom version of QuickCharge 3.0 or something like that from what I remember reading. It cannot just plug into any standard charger and work properly. It is really dumb, but that is most likely the cause of this serious issue. The HTC 10 also goes out of spec with higher voltage than USB-C allows for because of this custom setup HTC uses.
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They aren't using a custom setup.. They're using Quick Charge 3.0. Which Isn't compliant with the standard usb-c spec. Which essentially means, dont use a nexus 6p or pixel charger and thats it. There are far more devices out that are quick charge 3.0 compatible, and those are the accessories you want to look for. Not the usb-c spec. Any standard charger will actually work just fine. It's only the usb-c standard you would want to ignore. Literally every device manufacturer other then the current nexus lineup uses QC. It's more of a standard then the usb-c spec.

drewmor said:
So as the title suggests I had a bad experiences with my htc 10. I upgraded or should I say side graded from my nexus 6p. (I'm gonna do the captain 2 phones life for a while) I promptly put my htc 10 to charge over night with my nexus 6p charger. Stupidly thinking it's USB C so what could go wrong. I woke up to a freeky hot htc that actually burned me before powering itself of. Probably a safety feature.
So the question is : does anybody know if there is a real difference between the two chargers and technologys?and what that differens means for the regular consumers. And should I be looking for a special type of cable or something, as I had to do when hunting for a second USB c cable to my nexus. Remember the whole debacle of the bad USB c cables on amazon.
Have I damaged my new htc in any way?
Side note is that it's working fine now that I charged it up again with the included charger.
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You'd need to account for every app that could've been running over night and eliminate those from the possible troublemakers before you could say it was a problem with the 6p cable which is in spec for usb-c.

you really wont notice right now if the overheat damaged the device if it still turns on. But lithium ion battery's dont like to get hot. they will start to degrade and the battery will hold less of a charge. you could RMA it because its under the manufacturer warranty but you will end up with a "refurbished" device. (you might get lucky and get a new due to how new the device is)
edit:
this is from a personal experience. i RMA'd 4 rezounds all 4 were "certified like new" (crap) before i went with insurance and they sent be a different device.

Faulty USB components????

My original device had an issue with charging 2 months ago. Connector would only work in one direction. That ended up with USB charging not working at all and SMOKING hot connector. Headphones didn't work and no connection to PC.
Got replacement obviously. Thought all was well till I tried the headphones adapter. Didn't work. Got new adapter which didn't work either. (Works fine in my Chromebook).
So now ready for factory reset (AGAIN) to verify faulty device/port.
Are these ports/connectors an issue for us? Don't see too many complaints here.

Looks like issue connecting to PC also...
Sent from my marlin using XDA Labs

akenis said:
Looks like issue connecting to PC also...
Sent from my marlin using XDA Labs
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Haven't heard of this. You most probably have a connector/ usb board failure and contacting google will result in a replacement. Sounds like only the power leads have survived, with the data ones dying somehow.

akenis said:
My original device had an issue with charging 2 months ago. Connector would only work in one direction. That ended up with USB charging not working at all and SMOKING hot connector. Headphones didn't work and no connection to PC.
Got replacement obviously. Thought all was well till I tried the headphones adapter. Didn't work. Got new adapter which didn't work either. (Works fine in my Chromebook).
So now ready for factory reset (AGAIN) to verify faulty device/port.
Are these ports/connectors an issue for us? Don't see too many complaints here.
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Click to collapse
Do you mean, only one side of the USB-C cable can charge your device? Like if you turn it upside down it doesn't charge, but when you flip it back up it does? Only asking as I have that issue and Google doesn't seem too bothered as I've been waiting for their engineers for over 3 weeks now to reply.

This seems to definitely be a problem. I've actually seen a lot of people talk about similar issues. I just got a replacement about a month ago due to my phone not charging with a USB C to C. It wouldn't connect to a computer right either. If you have a second phone with the same issue, unfortunately, I would suggest having Google replace it as well. Request a brand new phone this time letting them know you have the same issue on a replacement. Not sure if a brand new one will be better, but worth a shot. My replacement so far has been great.
Good luck

Anony58 said:
Do you mean, only one side of the USB-C cable can charge your device? Like if you turn it upside down it doesn't charge, but when you flip it back up it does? Only asking as I have that issue and Google doesn't seem too bothered as I've been waiting for their engineers for over 3 weeks now to reply.
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Click to collapse
Yes on my first device, the initial symptom was no charging. Then flip the C connector upside down and it would charge. That situation seemed intermittent. Eventually no charging at all and everything got smoking hot with crispy burn smell at Port.
Sent from my marlin using XDA Labs

gettinwicked said:
This seems to definitely be a problem. I've actually seen a lot of people talk about similar issues. I just got a replacement about a month ago due to my phone not charging with a USB C to C. It wouldn't connect to a computer right either. If you have a second phone with the same issue, unfortunately, I would suggest having Google replace it as well. Request a brand new phone this time letting them know you have the same issue on a replacement. Not sure if a brand new one will be better, but worth a shot. My replacement so far has been great.
Good luck
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Click to collapse
Yes replacement is on the way. I didn't think to ask for new device. I assume it will be a refurb.
Sent from my marlin using XDA Labs

I am having the same issue the other night would not charge at all woke up in the morning at 5% went to bed it was at 45% not sure what's going on the night after that plugged it in was flashing charging then not charging so I flipped over to the opposite side plugged it in and it started charging I have not had an issue since then...
Sent from my [device_name] using XDA-Developers Legacy app

akenis said:
Yes on my first device, the initial symptom was no charging. Then flip the C connector upside down and it would charge. That situation seemed intermittent. Eventually no charging at all and everything got smoking hot with crispy burn smell at Port.
Sent from my marlin using XDA Labs
Click to expand...
Click to collapse
Thank you for confirming. That's exactly what I am afraid of - I don't want to risk my device to get really hot, start smoking and perhaps even blow up. I'll go ahead and try my best on discussing my options with Google and to get a replacement.