Hi All,
About a year ago, I bought an HTC One X from Three UK. I recently came to China on holiday and bought an external battery pack from a market stall. Everything seemed to be going well until one day I plugged my phone into the external battery pack and it suddenly died even though it was on ~50% charge, it wouldn't boot and it wouldn't charge when plugged into a power supply (no red LED shining). No combination of pressing buttons would work, so I decided to get it fixed.
I went to a repair guy in China who said that he would charge me if he could repair my phone, but no charge if he couldn't. He disassembled my phone but was unable to fix my phone. He said the problem was that the motherboard was 'burnt' (I'm not sure if the literal translation is correct), and that it would cost 70% of the original phone's value to repair (although he could be wrong about my motherboard being dead)
Now my dilemma is this: I'm not sure if I should send it to Three UK or ask another cheap repair shop in the UK. The problem with sending it to Three UK is I'm not sure whether they will repair it or not - my phone is completely dead and I don't know whether they will count that as improper usage. Also, now that my phone has been opened, will the repair center be able to tell that my phone has been opened before (I'm pretty sure I'm not allowed to open up the HTC One X) and then deny my warranty?
Thanks for any help that you guys can give me!
~DarkyHero
DarkyHero said:
Hi All,
About a year ago, I bought an HTC One X from Three UK. I recently came to China on holiday and bought an external battery pack from a market stall. Everything seemed to be going well until one day I plugged my phone into the external battery pack and it suddenly died even though it was on ~50% charge, it wouldn't boot and it wouldn't charge when plugged into a power supply (no red LED shining). No combination of pressing buttons would work, so I decided to get it fixed.
I went to a repair guy in China who said that he would charge me if he could repair my phone, but no charge if he couldn't. He disassembled my phone but was unable to fix my phone. He said the problem was that the motherboard was 'burnt' (I'm not sure if the literal translation is correct), and that it would cost 70% of the original phone's value to repair (although he could be wrong about my motherboard being dead)
Now my dilemma is this: I'm not sure if I should send it to Three UK or ask another cheap repair shop in the UK. The problem with sending it to Three UK is I'm not sure whether they will repair it or not - my phone is completely dead and I don't know whether they will count that as improper usage. Also, now that my phone has been opened, will the repair center be able to tell that my phone has been opened before (I'm pretty sure I'm not allowed to open up the HTC One X) and then deny my warranty?
Thanks for any help that you guys can give me!
~DarkyHero
Click to expand...
Click to collapse
Have you tried plugging it in to a wall charger for a day or so?
Stefan0vic said:
Have you tried plugging it in to a wall charger for a day or so?
Click to expand...
Click to collapse
I haven't but I probably let it charge a while after my HTC One X died. Out of curiosity, why one day? It seems an awfully long time.
I'll plug it in now, and when should I take if off the wall charger? Also, what signs should I be looking for?
Thanks,
~DarkyHero
DarkyHero said:
I haven't but I probably let it charge a while after my HTC One X died. Out of curiosity, why one day? It seems an awfully long time.
I'll plug it in now, and when should I take if off the wall charger? Also, what signs should I be looking for?
Thanks,
~DarkyHero
Click to expand...
Click to collapse
I'm hoping for a blast of life. I once thought I hardbricked mine, I left it in the wall charger and it booted up in the bootloader after being in the charger for a day. Reflashed my rom and boot.img and never have i had problems. I suggest trying to boot the phone up after a day or so, if this will not work try and charge it again and acces the bootloader right away. If you can access the bootloader you can flash custom software. Does the red LED show if you charge it? Can't you acces the bootloader at all?
Oh ok, so am I hoping for it to suddenly turn on or am I hoping that after a day or so I will be able to boot into bootloader?
I have not really used it or charged it since my phone died, but the red LED doesn't show if I charge it and I cannot access bootloader
DarkyHero said:
Oh ok, so am I hoping for it to suddenly turn on or am I hoping that after a day or so I will be able to boot into bootloader?
I have not really used it or charged it since my phone died, but the red LED doesn't show if I charge it and I cannot access bootloader
Click to expand...
Click to collapse
Yes just leave it be, it's all the advice I can give to you right now.. Try it and if it doesn't work you can always get a replacement. This is a weird issue though, I also had a HTC sensation which behaved the same. Left it overnight on charger and it booted to bootloader, then I used a battery script to charge it up while it's restarting to bootloader.
Just leave it on the charger for a day or overnight, see if it turns on
The same thing happened to my previous One XL. In my case I flashed a recovery, had to reboot and the phone just "died". It wouldn't charge or turn on. Not even after charging overnight. It took a JTAG repair to bring it back to life.
Sent from my HTC One X using xda premium
Possible fix
Okay, so a while back I had this same problem. My phone turned off, and whenever I plugged it in to charge it did not seem to be charging, odd. The red light was not coming on either. I was told to do 2 things, i cant remember which order so try both.
Option 1:
Plug your phone into your turned on computer with the USB cable and leave it there to charge until the red light comes on (leave for 1-2 hours, more if you feel it necessary), then quickly put it on charge using the wall charger.
Option 2 (not likely to work):
Plug your phone into your wall socket with the USB cable and wall charger and leave it there to charge until the red light comes on (leave for 1-2 hours, more if you feel it necessary), then quickly put it on charge through your turned on computer using the USB cable.
If neither of these work (as dumb as this may sound)turn off your phone and put your phone in the freezer for 15-30 minutes (This is done to discharge the battery, wont break your phone). When you've left it there for your chosen time, try option 1 again. If that doesn't work, turn the phone off again and put it back in the freezer for the same time and try option 2. If they don't work, i'm sorry I don't know how to help you.
Stefan0vic said:
Yes just leave it be, it's all the advice I can give to you right now.. Try it and if it doesn't work you can always get a replacement. This is a weird issue though, I also had a HTC sensation which behaved the same. Left it overnight on charger and it booted to bootloader, then I used a battery script to charge it up while it's restarting to bootloader.
Just leave it on the charger for a day or overnight, see if it turns on
Click to expand...
Click to collapse
Thanks, when you say it booted to bootloader, do you mean you had to press some button combination and it went into bootloader mode or did you wake up and your phone just happened to be in bootloader mode?
Also, would opening up the phone void the warranty? Because, if so, I'm not sure I will be able to get a replacement.
Thanks,
~DarkyHero
hf_onyx said:
The same thing happened to my previous One XL. In my case I flashed a recovery, had to reboot and the phone just "died". It wouldn't charge or turn on. Not even after charging overnight. It took a JTAG repair to bring it back to life.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Thanks, what exactly is a JTAG repair?
Thanks,
~DarkyHero
Mantenner said:
Okay, so a while back I had this same problem. My phone turned off, and whenever I plugged it in to charge it did not seem to be charging, odd. The red light was not coming on either. I was told to do 2 things, i cant remember which order so try both.
Option 1:
Plug your phone into your turned on computer with the USB cable and leave it there to charge until the red light comes on (leave for 1-2 hours, more if you feel it necessary), then quickly put it on charge using the wall charger.
Option 2 (not likely to work):
Plug your phone into your wall socket with the USB cable and wall charger and leave it there to charge until the red light comes on (leave for 1-2 hours, more if you feel it necessary), then quickly put it on charge through your turned on computer using the USB cable.
If neither of these work (as dumb as this may sound)turn off your phone and put your phone in the freezer for 15-30 minutes (This is done to discharge the battery, wont break your phone). When you've left it there for your chosen time, try option 1 again. If that doesn't work, turn the phone off again and put it back in the freezer for the same time and try option 2. If they don't work, i'm sorry I don't know how to help you.
Click to expand...
Click to collapse
Thanks, I'll leave my phone plugged in to my laptop and come back to it in a few hours.
Which problem would your solution be fixing? Would it be trying to fix the battery? Because, apparently, the problem with my phone is the dead motherboard
Thanks,
~DarkyHero
Yeh it would be for fixing the barging issue of the battery
Sent from my Lenovo A820 using xda app-developers app
Mantenner said:
Yeh it would be for fixing the barging issue of the battery
Sent from my Lenovo A820 using xda app-developers app
Click to expand...
Click to collapse
'Barging'? But surely fixing the battery wouldn't fix the motherboard?
Sorry, I'm slightly confused, please could you explain?
Thanks,
~DarkyHero
Sorry I meant charging. I found it hard to believe that your motherboard was the problem, but if you're sure that's the issue then don't bother trying my suggestion. That really sucks man, how'd it happen?
Sent from my Lenovo A820 using xda app-developers app
I think everyone is kinda missing the point here, the OP made reference to an external battery pack from a market stall which seems to be what killed the handset. Coupled with the fact that a seemingly reasonable repair shop, they didn't charge any money, said the board was dead I think it's safe to assume that the external battery pack was the wrong voltage/amperage or it was faulty. And just in case you do try to charge it, on the slim chance the shop was wrong about the board, it's no good charging on your laptop, you need to plug it into wall charger.
ProBAM Power
nogotaclue said:
I think everyone is kinda missing the point here, the OP made reference to an external battery pack from a market stall which seems to be what killed the handset. Coupled with the fact that a seemingly reasonable repair shop, they didn't charge any money, said the board was dead I think it's safe to assume that the external battery pack was the wrong voltage/amperage or it was faulty. And just in case you do try to charge it, on the slim chance the shop was wrong about the board, it's no good charging on your laptop, you need to plug it into wall charger.
ProBAM Power
Click to expand...
Click to collapse
Yes, thank you so much, you are the first person to pick up on that!
I did leave my phone plugged into my laptop for a few hours, but no red charging LED. I also left my phone plugged into the wall charger overnight, but also no red charging LED. Does this confirm my fear that my motherboard is completely dead?
The guy I went to seemed reasonable, but he didn't seem 100% reliable. He didn't have a manual of the HTC One X up on his computer screen or anywhere, he just went straight in, although it might just be me being the skeptical one. I would say I don't completely trust him, so should I go to another cheap repair shop in the UK or just send it to Three and hope they don't notice the phone has already been opened?
Thanks,
~DarkEddy
Anything is worth a try if it isn't going to cost you money, although I must say I have seen a number of cases of external battery packs frying boards. I would say three would be your best option if it's still under warranty, but the there is a screw inside that has a seal over it and if that screw was removed then they will notice the broken seal, unless they are blind. They look for things like that so they can get out of repairing handsets free of charge. If the phone is dead you don't really have anything to lose. The only other option is sell it for parts
ProBAM Power
nogotaclue said:
Anything is worth a try if it isn't going to cost you money, although I must say I have seen a number of cases of external battery packs frying boards. I would say three would be your best option if it's still under warranty, but the there is a screw inside that has a seal over it and if that screw was removed then they will notice the broken seal, unless they are blind. They look for things like that so they can get out of repairing handsets free of charge. If the phone is dead you don't really have anything to lose. The only other option is sell it for parts
ProBAM Power
Click to expand...
Click to collapse
Thanks so much for your advice!
When you say you've seen a number of similar cases, do you often repair mobile phones or as a job?
If I do send it in to Three for repair, and they notice the broken seal, how much will they charge me to repair it or will they even give me this option at all?
Thanks,
~DarkyHero
DarkyHero said:
Thanks so much for your advice!
When you say you've seen a number of similar cases, do you often repair mobile phones or as a job?
If I do send it in to Three for repair, and they notice the broken seal, how much will they charge me to repair it or will they even give me this option at all?
Thanks,
~DarkyHero
Click to expand...
Click to collapse
This is your second thread on this issue, why not continue in the other thread...I reference http://forum.xda-developers.com/showthread.php?p=44370602#post44370602
To answer you dilemma directly, send it to Three and play dumb as a post. You have no idea what they're talking about...did they sell you a refurbished phone? You're outraged, blah blah.
Or you might try going to HTC directly.
With either or, I would simply leave out the details. You plugged it in to charge, which you did, and it just died. Poof. Gone.
Tigerlight said:
This is your second thread on this issue, why not continue in the other thread...I reference http://forum.xda-developers.com/showthread.php?p=44370602#post44370602
To answer you dilemma directly, send it to Three and play dumb as a post. You have no idea what they're talking about...did they sell you a refurbished phone? You're outraged, blah blah.
Or you might try going to HTC directly.
With either or, I would simply leave out the details. You plugged it in to charge, which you did, and it just died. Poof. Gone.
Click to expand...
Click to collapse
I suppose I should have continued in the other thread, I just thought my post was a bit cumbersome and overloaded with excess information.
Three did send me a refurbished phone when they weren't able to repair my previous HTC One X, but I'm pretty sure they would have tidied up the internals as well (adding their seals)??? They even sent it to me with some blue plastic tape covering the back and sides of the phone.
I could try going to HTC directly, but I suppose it would be more complicated than just asking Three, so I'll do what you said and hope for the best
Thanks,
~DarkEddy
Hi,
yesterday I bought a used R800i, the seller said I just need to charge the Battery. So back at home i plugged it to a charger an the LED near the power button startet blinking. First I thought it´s not a big deal but after a couple of hours it was clear that this is not alrigt. Even if i remove the battery the red light keeps blinking continuous (not 3 times or something similar, just every second once). I don´t know if it´s a software or hardware bug but could you help me to get it fixed?
best Regards
Lukas
It could be empty battery (but voltage level is not high enough to start charging).
Check with flashtool can you enter flash mode or fastboot mode (if you can, then it's probably empty battery)
If you can, check voltage level of battery with voltmeter.
It can be that motherboard is dead, but to be sure, you must know what is voltage level of battery.
For now, try leaving it charging, it might take some time (few hours or more) to actually start charging...
Sent from my R800i using XDA Free mobile app
Over USB i only get unkown device, but USB with the Test Point works, measuring the Batter was 0 Volts but charging over hours didn´t help
Lukas94 said:
Over USB i only get unkown device, but USB with the Test Point works, measuring the Batter was 0 Volts but charging over hours didn´t help
Click to expand...
Click to collapse
If battery have 0 volts then it's dead and (most likely) can't be charged anymore. You need new battery, so you can know is motherboard is working or not.
But that is just my opinion, and i could be wrong...
Maybe to try and charge battery from external source of 5V power , easiest way is cut some usb cable or take two wires from PC's molex connector (red is +5V, black is GND) and charge it for shortly (about 30sec-1min) and measure does it have at least 3.2V. Repeat short charging untill it does. If it stay on 0V then is dead for sure.
I was really able to charge the battery over a cut USB cable. I got it to boot until lookscreen (digitizer does not response) but then the battery turned hot and the Xperia shut down. I ordered now a new battery then it should work again
Lukas94 said:
I was really able to charge the battery over a cut USB cable. I got it to boot until lookscreen (digitizer does not response) but then the battery turned hot and the Xperia shut down. I ordered now a new battery then it should work again
Click to expand...
Click to collapse
Digitizer not working could be faulty slider-flex cable or simply software error due overheating. You'll know with new battery...
Flex Cable looks like this, should I get a new one?
https://www.dropbox.com/s/mixy0lczvb3hb3c/IMG_20140912_201712.jpg?dl=0
Lukas94 said:
Flex Cable looks like this, should I get a new one?
https://www.dropbox.com/s/mixy0lczvb3hb3c/IMG_20140912_201712.jpg?dl=0
Click to expand...
Click to collapse
Yes, that's slider flex cable.
But wait untill you get new battery. Then you'll know does it have more problems or it is working normally
Sad News, today I got the new battery and i was even able to boot up the phone, but like the last time i was able to boot it up the battery and the mainboard got hot. I think the loading circuit is broken. So there are two options 1. buy a external charger for the batterie or 2. sell the phone as rarely used on ebay
No really I´m selling it, even if i get a charger theres also the problem with the not working digitzer. Thanks for your Help but this is ways to big for me.
Regards Lukas
Lukas94 said:
Sad News, today I got the new battery and i was even able to boot up the phone, but like the last time i was able to boot it up the battery and the mainboard got hot. I think the loading circuit is broken. So there are two options 1. buy a external charger for the batterie or 2. sell the phone as rarely used on ebay
No really I´m selling it, even if i get a charger theres also the problem with the not working digitzer. Thanks for your Help but this is ways to big for me.
Regards Lukas
Click to expand...
Click to collapse
Sorry to hear that. Obviously problem is much bigger and hard to tell what is wrong without some proffesional look into it (lot of reasons for phone to get hot by itself - there is short circuit somewhere and that's why it's draing battery fast and causing overheating). I don't think external charger will solve problems.
Anyway, good luck :good:
So my zenfone 2 is rooted and today it ran out of battery. I put it on charger, there is no LED indicator lighting but ok, i thought it´s charging, so in few minutes i tried to power my device on, but i got only that low battery screen and it turn off after few seconds. I can get to this low battery screen even without charger, but it´s same. When i press power button in this low battery screen i get that bolt there, like it´s charging for a second but then it turn off. I also can´t get to recovery mode, even when i try it on that screen, it shows white battery with question mark. When i try it from turned off mobile, nothing happens. Please help me. Sorry for my bad english. Im sure that charger is OK because it works with other stuff and when i plug the mobile into pc, it´s just same, nothing. I have TWRP recovery btw.
Seems that you are having my same problem (http://forum.xda-developers.com/zenfone2/help/phone-wont-charge-tries-to-t3426130), but you can see the charging screen. Does your phone get hot while charging? Mine doesn't (so it is not charging) I bought the usb chargning module, hoping that it will arrive soon if that is the problem.
Regards.
Cryorus said:
Seems that you are having my same problem (http://forum.xda-developers.com/zenfone2/help/phone-wont-charge-tries-to-t3426130), but you can see the charging screen. Does your phone get hot while charging? Mine doesn't (so it is not charging) I bought the usb chargning module, hoping that it will arrive soon if that is the problem.
Regards.
Click to expand...
Click to collapse
It stopped working completely so i think its problem with charging port or with battery. It wasnt charging so i got it to shop where i have warranty, they will send it to asus but i hope they will take it, because it s rooted, but i dont have any custom rom or something and i read somewhere that in EU, they must take rooted phone, when there is not any custom rom n ****
mixvl2020 said:
It stopped working completely so i think its problem with charging port or with battery. It wasnt charging so i got it to shop where i have warranty, they will send it to asus but i hope they will take it, because it s rooted, but i dont have any custom rom or something and i read somewhere that in EU, they must take rooted phone, when there is not any custom rom n ****
Click to expand...
Click to collapse
Yeah... I'm waiting for the charging port to arrive. Please post the results of the warranty, maybe we have the same problem.
Good Luck
Hello guys, and sorry for my bad engish. I really need your help! Thanks in advance.
So recently i bought second hand Huawei watch w1 which didint work. The watch can't be turned on, it shows the baterry and lighting icon (no X) when being charged(also gets really hot) , but the second i unplug it dies. I occasionally can go in fastboot mode (when charged) (dont get hot), installed the adb drivers, but the watch cant be recognized by windows 7, or 10 or xp or mac, no matter what i do, i think the problem is that the watch came with Non oem charging dock, but im not sure.
My plan is to go into fastboot mode and run adb and from there to reflash the firmware. But when i plug it gives me usb error 43.
So my questions are: Is the baterry dead, because it dies when i unplug it or is it bricked and this is normal when its bricked. Or it is because of the charging dock?
I've tried numerous of ways to get this fixed but i've hitted in a wall.
Things i tried from theese threads didnt help me: https://forum.xda-developers.com/huawei-watch/general/tutorial-complete-guide-how-to-flash-t3307137
https://forum.xda-developers.com/huawei-watch/help/recovery-bootloop-t3266408
https://plus.google.com/+MiguelPais/posts/8L3pzvWWTE4
https://forum.xda-developers.com/hu...p-twrp-2-8-7-0-recovery-huawei-watch-t3224714
Any help is apreciated .
SvilenK said:
Hello guys, and sorry for my bad engish. I really need your help! Thanks in advance.
So recently i bought second hand Huawei watch w1 which didint work. The watch can't be turned on, it shows the baterry and lighting icon (no X) when being charged(also gets really hot) , but the second i unplug it dies. I occasionally can go in fastboot mode (when charged) (dont get hot), installed the adb drivers, but the watch cant be recognized by windows 7, or 10 or xp or mac, no matter what i do, i think the problem is that the watch came with Non oem charging dock, but im not sure.
My plan is to go into fastboot mode and run adb and from there to reflash the firmware. But when i plug it gives me usb error 43.
So my questions are: Is the baterry dead, because it dies when i unplug it or is it bricked and this is normal when its bricked. Or it is because of the charging dock?
I've tried numerous of ways to get this fixed but i've hitted in a wall.
Things i tried from theese threads didnt help me: https://forum.xda-developers.com/huawei-watch/general/tutorial-complete-guide-how-to-flash-t3307137
https://forum.xda-developers.com/huawei-watch/help/recovery-bootloop-t3266408
https://plus.google.com/+MiguelPais/posts/8L3pzvWWTE4
https://forum.xda-developers.com/hu...p-twrp-2-8-7-0-recovery-huawei-watch-t3224714
Any help is apreciated .
Click to expand...
Click to collapse
Definitely sounds like a hardware problem. Maybe the battery is dead, maybe the non-OEM charger isn't wired correctly and it fried the motherboard. It could be a lot of things, but I don't think reflashing the firmware will help you.
I had similar problems with a Moto 360 when I tried to plug it into a cable that I made myself. I had some wires crossed and the motherboard was fried. After that, no screen except when attached to the charger.
TheSt33v said:
Definitely sounds like a hardware problem. Maybe the battery is dead, maybe the non-OEM charger isn't wired correctly and it fried the motherboard. It could be a lot of things, but I don't think reflashing the firmware will help you.
I had similar problems with a Moto 360 when I tried to plug it into a cable that I made myself. I had some wires crossed and the motherboard was fried. After that, no screen except when attached to the charger.
Click to expand...
Click to collapse
Thank you for your answer.
I opened the watch and it didnt smell like burnt or anything visible, but who knows.
I think there may be structural issue with the HW1 and charging anyway. The one contact point on the back of the watch is burned/melted and has a hole now. Just ordered replacement case+back to solve it.
OnnoJ said:
I think there may be structural issue with the HW1 and charging anyway. The one contact point on the back of the watch is burned/melted and has a hole now. Just ordered replacement case+back to solve it.
Click to expand...
Click to collapse
interesting, thank you!
The title is a little barebones so I'll try to explain. I recently had to get a battery replacement due to the original one exploding, and all was great, until it hit 0%. It stopped charging. I thought maybe it was the battery again so I replaced it once more. The phone charges while it is on, but once it hits 0% and turns off, the battery refuses to charge at all. I thought maybe it could be the charging port, but wireless chargers don't charge it either.
I did a dumb too and didn't send it back to LG to get it fixed in the first place, so it's officially out of warranty and will cost $900+ to fix. So far nothing on the internet has helped at all, so I'm thinking this may be a unique issue and I have no idea how to fix it. Any ideas?
Thanks in advance!
Try booting into download mode without battery.. Then try to connect it while phone is on.
Pursiius said:
. I recently had to get a battery replacement due to the original one exploding,!
Click to expand...
Click to collapse
whatda! as in Kaboom!
Hi I've got this very issue, was it ever solved?
No help but disharging your battery to 0% is realy bad for your battery. Try to charge it as offen as u can. It will extend your battery lifetime
What chargers did you try to charge the phone with?
I've had multiple "bricked" devices live again after connecting them to a charger that supported Qualcomm Quickcharge (or at least supply more than the average laptop USB port).