Cracked glass back - Xperia Z5 Premium Q&A, Help & Troubleshooting

I just noticed today that my phone's glass back has cracked. I've never dropped this phone and, in fact, even put a tempered glass protector at the back. Bought this from Clove UK. Will this be covered by the warranty?
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Lawliet918 said:
I just noticed today that my phone's glass back has cracked. I've never dropped this phone and, in fact, even put a tempered glass protector at the back. Bought this from Clove UK. Will this be covered by the warranty?
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If you're in the UK it should be. Standard 2 yr EU wide warranty still applies in the UK.
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Related

Sony ACX2 QX10/QX100 Case for Lens Style Camera and Xperia Z1

Has anyone else had quality problems with this case? Had this about 2 weeks now and it's been in my pocket on its own with nothing else and the corners have broken off and now there is a massive crack along the back of the case. Not what I expected from a piece of official kit, would not recommend anyone buying this item at all. See photos
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Contacted sony and was told I contacted the wrong people as is comes under camcorder and cameras not mobile phones and accessories? So now I have to contact them yet again to explain.
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From that link we posted, when you click on Cameras & Camcorders, it brings you here: http://bit.ly/1hb5zoJ where you can either call or email Support. If you don't want to call, please fill out the support request form. Many thanks.
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englishmale said:
Has anyone else had quality problems with this case? Had this about 2 weeks now and it's been in my pocket on its own with nothing else and the corners have broken off and now there is a massive crack along the back of the case. Not what I expected from a piece of official kit, would not recommend anyone buying this item at all. See photos
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I had the same thing happen. I didn't even carry mine in my pocket, and yet I had a corner break off within two weeks of getting it. I basically decided that this case is a piece of junk. I was also expecting better quality from an OEM case. I ended up getting this one... http://www.amazon.com/Aluminum-Fash...kaging/dp/B00IHT4DQS/ref=cm_cr_pr_product_top . It doesn't have the lens attachment, but it's held up well for over a month.
I bought one as well and it broke after a few days of use. First it had cracks then the bottom corners broke off. Don't buy this!
Has anyone had any problems with the white case or is it just the black one?
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White one is just as bad. I got one and after just few days the corners started cracking.
englishmale said:
Has anyone had any problems with the white case or is it just the black one?
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I got both colour
They r all the same
Cracked without colliding
And chipped off when i was pulling my z1 from pocket.
Yep its rubbish quality and always felt as though the sharp edges were scratching the Z1 upon installation or removal. So neatly cut out the attachment part and merely glued it to a TPU case, its not 100% perfect but it is better than the spring loaded jaws.

Tempered Glass Screen Protectors

Anyone have any opinion on glass protectors?
I'm looking for a 9H one and I'm in the US. Rather not get one shipped from overseas.
Thanks
Edit.. Said screw it and ordered a Nillkin
I heard orzly is good. My Nilikin is on its way.
I got my pelosi (oppomart). Well worth $12. Looks great, fits great, and feels great.
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Anything available sooner than "15-20 business days"? Buying a less than easily purchased phone sure does make you realize how long it can take to get things from halfway across the world.
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Got my Nillkin off eBay. Came in about 9 days. Just put it on tonight. Really easy. Looks and feels great.
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trying to decide on which one to get the nillkin or the orzly? can yall give advice
i bought the Nillkin, im very happy with it overall, but the edges are not rounded which is a minor inconvenience, when this nillkin one gets scratches or if it breaks ill look for one with rounded edges.
Got the Orzly but I still haven't received it
Let us know if the Orzly has rounded edges! Thaks
Is the Rhinoshield is worth the price compared to somewhat cheaper options? The screen protector will be paired by either the Tudia or Diztronic case if it matters.
I just purchased the 9H for $7.50ish on EBay. They advertise rounded edges.
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They're really good. I just ordered mine from amazon for $12. Says its shipping 08/02 With free 1 day shipping.
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jm492705 said:
trying to decide on which one to get the nillkin or the orzly? can yall give advice
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I got the Orzly because of the cutout. It has just the earpiece cutout vs a longer cutout to include the front camera on the Nillkin.
I've never had an issue with the front camera covered so I preferred it that. It looks a lot cleaner too :good:
Got the Ultimate Shields but I still haven't received it ...
based on this review seem good
https://forums.oneplus.net/threads/...t-the-ultimate-shield-screen-protector.62295/
Z51 said:
They're really good. I just ordered mine from amazon for $12. Says its shipping 08/02 With free 1 day shipping.
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Link?
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Has anyone tried the glass screen protector from oppomart?
"PELOSI High Anti-Explosion Tempered Glass Screen Protector for Oneplus one"
cchant said:
Link?
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http://www.amazon.com/gp/aw/d/B00L1...328ca9b5&qid=1406668866&sr=8-8#ref=mp_s_a_1_8
It was $12 now its 16. Wtf lol
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Z51 said:
http://www.amazon.com/gp/aw/d/B00L1...328ca9b5&qid=1406668866&sr=8-8#ref=mp_s_a_1_8
It was $12 now its 16. Wtf lol
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Let us know how it fits
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cchant said:
Let us know how it fits
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Will do. Now I'm just impatiently waiting for it lol
I hate waiting for these things. Phone is naked now and I'm. Afraid I'll drop it
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I worry about dropping it or scratching the screen in my pocket
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Case suggestions for Canadian user.

Hi all. Does anyone have suggestions for a tpu case and screen protector for my zf2 that is available from a Canadian seller on eBay.ca or Amazon.ca? I need one that will ship fast. Got my phone yesterday and I don't want to use it until it is protected. Thanks.
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Canadian seller? not likely, you're better off getting them off asia, there's a billion of them, i've ordered 3 cases and a glass shield. Very inexpensive, only thing is it will take about 2-3 weeks to get to me ;( I'm in Canada also.
quicksilver53 said:
Hi all. Does anyone have suggestions for a tpu case and screen protector for my zf2 that is available from a Canadian seller on eBay.ca or Amazon.ca? I need one that will ship fast. Got my phone yesterday and I don't want to use it until it is protected. Thanks.
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I ordered my case from an Asian seller in CAD and it took 10 days to get to me, to give you an estimate timeframe.
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Thank guys. I did order a case and screen protector off eBay last night. Hopefully they will not take too long to arrive.
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quicksilver53 said:
Thank guys. I did order a case and screen protector off eBay last night. Hopefully they will not take too long to arrive.
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What case did you buy from Ebay?
I bought an ultra thin TPU crystal clear cover from the seller SHAY384. It was $1.90. I know it is super cheap, but I'll use it until I can pick up a better one.
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Tempered Glass Screen Protector for HTC 10

Smartphones are getting more and more expensive, you wouldn't want to spend hundreds of dollars on one and end up with a scratched screen. Many people don't have screen protectors and when they drop their phone they end up paying over $50+ on changing the screen. What screen protectors are you going to get for the HTC 10 or any brands you usually go for?
Jerseymase54 said:
Smartphones are getting more and more expensive, you wouldn't want to spend hundreds of dollars on one and end up with a scratched screen. Many people don't have screen protectors and when they drop their phone they end up paying over $50+ on changing the screen. What screen protectors are you going to get for the HTC 10 or any brands you usually go for?
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My husband bought a protector for his iPhone from amFilm (linked below). It is the best protector we have seen. It is actually thick and made of some sort of glass-like material. I saw on the maker's site that they make these for the m9. I plan to get one for the 10 if they start to sell them.
http://www.amazon.com/amFilm-iPhone-Tempered-Screen-Protector/dp/B014EB532U?ie=UTF8&psc=1&redirect=true&ref_=oh_aui_detailpage_o08_s00
Anyone know of Tempered glass screen protectors that go all the way to the edge or at least cover the entire LCD? So many A9 ones don't even cover the LCD. It's so annoying.
I just ordered a tempered glass protector from iProtect. As far as I'm concerned it is enough if the protector just covers the plane part of the glass and leaves the 2.5D curved edges blank.
http://www.amazon.de/gp/aw/d/B01E7G...=AC_SX236_SY340_FMwebp_QL65&keywords=iprotect
Otherwise it would also be extremely hard to find a case that fits even though a glass protector is in place.
<(-.-)>
http://orzly.com/0-24mm-tempered-glass-screen-protector-for-htc-10.html
This is going on mine.
going with this.
http://www.skinomi.com/sk24626-htc-one-m10-phone-screen-protector.html
I love screen protectors that curve all the way around the screen the glass protectors make the phone look ugly imo.
May 29 release date makes me said
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After having seen a glass screen protector on the 10.. I might have to revert back to the japanese pet film type. It looked so incredibly bad on the device. That or hopefully some get a little closer to the edges, or, just making it a rectangle for the actual screen would even be better.
I always go with ghost armor on my phones. Best part is they will replace it after normal wear and tear. Though I've never had it wear or even scratch and I drop my phone often.
http://www.ghost-armor.com/
george241312 said:
going with this.
http://www.skinomi.com/sk24626-htc-one-m10-phone-screen-protector.html
I love screen protectors that curve all the way around the screen the glass protectors make the phone look ugly imo.
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anyone got experience of the skinomi matte protection? any good?
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c4llum said:
anyone got experience of the skinomi matte protection? any good?
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Fyi they have a lifetime policy but they do not like to honor it. Id go else where
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These are great protectors. I have not however tried the XT-Glass. This will be one of my choices going forward
http://www.clarivue.com/browse-by-brand-screen-protector.html
Thanks
aknotts415 said:
Fyi they have a lifetime policy but they do not like to honor it. Id go else where
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thanks for heads up!
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will be using a cheap one from Alieexpress until major brands release their stuff. I will be receiving my HTC10 this week
i'm gonna grab an orzly Tempered Glass
expected to be in stock on may 18th
http://orzly.com/0-24mm-tempered-glass-screen-protector-for-htc-10.html
http://www.ebay.co.uk/itm/162044671599?_trksid=p2060353.m1438.l2649&ssPageName=STRK:MEBIDX:IT
mahdibassam said:
will be using a cheap one from Alieexpress until major brands release their stuff. I will be receiving my HTC10 this week
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Have you got a link? Search gives me every HTC handset except the 10
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Haz04 said:
Have you got a link? Search gives me every HTC handset except the 10
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http://m.aliexpress.com/item/100000...25d3adbeb&tracelog=wwwdetail2mobilesitedetail
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pnnorth said:
http://m.aliexpress.com/item/100000...25d3adbeb&tracelog=wwwdetail2mobilesitedetail
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That's the one. Should do fine until nillkin does theirs. Nillkin is the go to brand for me for any phone.
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Yep 'm gonna grab an orzly Tempered Glass as well. Looks very nice.
chazall1 said:
Yep 'm gonna grab an orzly Tempered Glass as well. Looks very nice.
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Yes except it will be released on may 18th. Il be receiving my 10 in a couple to days.
Sent from my Galaxy S7 Edge

Full coverage back clear film.

Has anyone used and recommend a full edge to edge back clear film?
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https://www.xtremeskins.co.uk/products/samsung-galaxy-s10-plus-skins?variant=14057411870783
bomp306 said:
https://www.xtremeskins.co.uk/products/samsung-galaxy-s10-plus-skins?variant=14057411870783
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Thanks bruv, but I'm currently resting ( edit . Residing)east of the USA.
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Limeybastard said:
Thanks bruv, but I'm currently resting ( edit . Residing)east of the USA.
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Some people have issues with this company (shipping times) but I ordered once from them and it took a little over a week to receive.
Also the first company posted ships world wide.
https://www.slickwraps.com/naked-series-skins-for-samsung-galaxy-s10-plus.html
I have used IQ shields faithfully for a full coverage protector. You get the sides, top, bottom, front and back. The shields come with a lifetime replacement also. I still need mine but I needed a protector after trying whitestone so I bought a zagg at bestbuy. I wish IQ had it out at the time because that would have been my first choice
I use skinomi religiously. I put it on before I even turn phone on lol
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I'm currently using Slickwraps Naked matte, as it was 70% off. It's okay, but not as strong as Skinomi, which I normally use.
So I went ordered the attached. Will report back. My criteria was a back glass full.coverage . We'll see.View attachment 4753496
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Limeybastard said:
So I went ordered the attached. Will report back. My criteria was a back glass full.coverage . We'll see.View attachment 4753496
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That looks like a good option. I cant wait to hear your feedback on it..
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Limeybastard said:
So I went ordered the attached. Will report back. My criteria was a back glass full.coverage . We'll see.View attachment 4753496
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Thought ud found a glass back for a minute, just realised it's not. Hard to find back glass protectors.
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jadaress1 said:
Thought ud found a glass back for a minute, just realised it's not. Hard to find back glass protectors.
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Nah, plastic is fine for me. Protecting against Florida sand .
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Well I installed the back film for this product , it's a 7 out 10. For some reason there is a 2mm gap on the left and right side but the top and bottom is right to the chrome edge and correct. It'll do for now. I didn't install the front protector as I'm still using the factory film.
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