OnePlus 3 Reboot issue - OnePlus 3 Questions & Answers

Got my device a week ago, I use it almost 6-7 hours a day. When an app hangs, the phone just freezes, and reboots. I was watching movie in MXPlayer, all of a sudden, it rebooted. Haven't rooted yet, installed like 5-10 apps and that's it. Happens atleast once in a day, is anyone else facing this issue?
Should I return and get a new device? I can do it till June 30th.
Thanks in advance.

If u don't get the answer i would suggest that u return it while u can
Sent from my HTC 10 using Tapatalk

Xperia U Lover said:
If u don't get the answer i would suggest that u return it while u can
Sent from my HTC 10 using Tapatalk
Click to expand...
Click to collapse
Will wait for 2 more days, and then start the return process.

And I m guessing that there is some sort of bug in the os
Maybe u should try to reinstall the oxygen os via one plus flash tool..
Sent from my HTC 10 using Tapatalk

Spoke with OnePlus live chat, they told to wipe cache, did it.
But the problem is, it restarts randomly, can't guess the time. So, have to use and see, Thanks for your reply.
Xperia U Lover said:
And I m guessing that there is some sort of bug in the os
Maybe u should try to reinstall the oxygen os via one plus flash tool..
Sent from my HTC 10 using Tapatalk
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Related

Why did this 'system crash' occurred? Any1 faced the same b4?

This is the second time in a month now, my HoX system crashed. Y did that happened? Anybody faced the same problem? Is it a software or hardware issue?
RAHIM233 said:
This is the second time in a month now, my HoX system crashed. Y did that happened? Anybody faced the same problem? Is it a software or hardware issue?
Click to expand...
Click to collapse
probably a piece of third party software but only twice thats not too bad. Mine crashes when I first pair it to a new bluetooth 1 device.
You can read through thishttp://forum.xda-developers.com/showthread.php?t=2006189... Maybe it will help.
Best of luck.
Pushu.X
Sent from my HTC One X
this happend to me daily
im just flash another kernel and now its ok ...
Sent from my HTC One X using xda premium
ahmedaljaf said:
this happend to me daily
im just flash another kernel and now its ok ...
Sent from my HTC One X using xda premium
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Click to collapse
The think is that I am on full stock and bootloader is locked... still. My problem was Viber app / app service. It overworked my device until reboot was inevitable. Maybe you have something of the same nature.
Try apps like "CPU Spy" to find what's overworking yours... To me it happened even like 3-5 per hour... In some parts of the day... Mostly because of my traveling and network cell switching.
Try different scenarios to find out the culprit.
Best of luck.
Pushu.X
Edit: try using the phone in "safe mode" for a while. If you don't get any reboots than it's a rogue app. If you still do... than it's your phone / kernel.
Sent from my HTC One X

Note 2 is freezing sometimes

Hey! I just bought 3 days ago a Note 2 and i like it v much, except 1 problem. I installed Android Rev ROM and after 1 hour of using the phone is heating (downloading apps, listening music) and it is freezes (in this time i can lock and unlock the screen, but is still unresponsive). Is a problem from the rom or is a problem on my phone?
i tested this 3 times and always is freezing in same way,
Thank you!
I except it to be SDS so if it keep freezing it is better to send it back again
Sent from my GT-N7100 using xda premium
evaworld said:
I except it to be SDS so if it keep freezing it is better to send it back again
Sent from my GT-N7100 using xda premium
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Click to collapse
I bought a phone from a guy, not from a shop and i dont have warranty . Is there any chance to have a bug fix for this, from Samsung or is a hardware problem?
Is there any custom ROM that can fix this?
Have you done standard procedure of doing a megawipe and then try flashing the rom again? Take out the memory card and use it for a bit to see if it makes any difference.
Sent from my GT-N7100 using xda premium
bushako said:
Have you done standard procedure of doing a megawipe and then try flashing the rom again? Take out the memory card and use it for a bit to see if it makes any difference.
Sent from my GT-N7100 using xda premium
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Click to collapse
i've done dalvik cache and normal format from cwm. I dont have a memory card in it.
xTee said:
I bought a phone from a guy, not from a shop and i dont have warranty .
Click to expand...
Click to collapse
So did I.
It doesn't matter, warranty is given to the product, not to the customer. Obtain the invoice given to the guy. They have to fix it.
xTee said:
Hey! I just bought 3 days ago a Note 2 and i like it v much, except 1 problem. I installed Android Rev ROM and after 1 hour of using the phone is heating (downloading apps, listening music) and it is freezes (in this time i can lock and unlock the screen, but is still unresponsive). Is a problem from the rom or is a problem on my phone?
i tested this 3 times and always is freezing in same way,
Thank you!
Click to expand...
Click to collapse
Download and install eMMC Check from playstore and see if the FwRev is 0fx1. If it is so, then your mobile is sds prone. If possible return it to the guy.
It is an Sudden Death Syndrome. Flash the 4.1.2 firmware. If the phone was dead, you can use warranty.
Sent from my GT-N7100 using xda premium
dcpathak said:
Download and install eMMC Check from playstore and see if the FwRev is 0fx1. If it is so, then your mobile is sds prone. If possible return it to the guy.
Click to expand...
Click to collapse
done. FwRev: 0xf1. Note 2 sudden death: YES. Insane Chip
My friend has the same rev, with insane chip and he dosent have problems. he owns the note 2 till dec and no problems. Should i try another roms? I tryed only with Revolution hd+ stock, perseus alpha 35 kernel.
[email protected] said:
So did I.
It doesn't matter, warranty is given to the product, not to the customer. Obtain the invoice given to the guy. They have to fix it.
Click to expand...
Click to collapse
I dont have any papers. Just the phone and the charger
A super wipe and a start over helped me.
Try running stability test to clear out hardware issue.
Sent from my GT-N7100 using xda premium

Smaung S3 i747m(D2att)##Random Reboots##

Good day everyone.. Let me start by saying i've been trying to fix this problem on my s3 for 3 weeks now since i got it..its my first android device and its a pain.. My phone will reboot for no apparent reason, its not a memory issue, i;ve read other forums and googled the problem and havent gotten any where.. i've flashed over 4 different roms and reseted the phone and still nothing..
My friend has the same phone only difference is that his is just the i747 and not the i747M..i was even the one who flashed and rooted his device and his phone has been working 2 weeks without rebooting..
PLZ help me cause am really frustrated and feel like throwing away my phone..any suggestions or comments are welcome.. THANK YOU!!!
Webb1023 said:
Good day everyone.. Let me start by saying i've been trying to fix this problem on my s3 for 3 weeks now since i got it..its my first android device and its a pain.. My phone will reboot for no apparent reason, its not a memory issue, i;ve read other forums and googled the problem and havent gotten any where.. i've flashed over 4 different roms and reseted the phone and still nothing..
My friend has the same phone only difference is that his is just the i747 and not the i747M..i was even the one who flashed and rooted his device and his phone has been working 2 weeks without rebooting..
PLZ help me cause am really frustrated and feel like throwing away my phone..any suggestions or comments are welcome.. THANK YOU!!!
Click to expand...
Click to collapse
Not saying what your running right now.
Some people complain about stuck power buttons also which will make ir reboot a lot.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
well am gona try this ...which rom are you currently running? am on liquid smooth 2.10 jelly bean and it just rebooted 10mins ago..
here is my phone's information...
Phone Reboots
I have an AT&T Samsung Galaxy S3 running the latest nightly of CM 10.2. I have been constantly updating the nightlies and several times I have factory reset (wiped the cache, delvik cache, the system, data, internal storage, and reformatted everything) my phone and it is still constantly rebooting. I cannot figure out what is causing it either.
i dont think its the roms because i've tried so many CM 1.3 STABLE , CM 10.2 amongst other roms and still getting the reboots..{Feeling frustrated}
Webb1023 said:
i dont think its the roms because i've tried so many CM 1.3 STABLE , CM 10.2 amongst other roms and still getting the reboots..{Feeling frustrated}
Click to expand...
Click to collapse
I'm going to try a stable CM 10.1 and see if it reboots.
Couldn't flash a stable version of 10.1. I wiped the cache, system, and delvik cache, then flashed the rom, but it wouldn't boot. It just stayed on the Cyanogenmod boot up screen.
Its the same thing, i've tried the stable version(CM 1.3) already and it's the same thing...
And if your stuck on cm boot screen simply reboot back to recovery mode and wipe cache and reboot system and it shud boot up normally...
Sent from my SGH-I747 using xda app-developers app
Well let me know if you figure anything out. It's getting really annoying. I don't know if it's a Cyanogenmod thing or what. I'm really happy with CM when it works and it's been great for me on other devices in the past.
Do you use a case in your phone?
Sent from my SGH-I747 using xda app-developers app
Webb1023 said:
Do you use a case in your phone?
Sent from my SGH-I747 using xda app-developers app
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Click to collapse
yes
Well i tried cleaning around the power button wid a needle and stop using ma case and no reboots so far ..6 hours now.. Will update you guys if anything happens...
Sent from my SGH-I747 using xda app-developers app
Webb1023 said:
Well i tried cleaning around the power button wid a needle and stop using ma case and no reboots so far ..6 hours now.. Will update you guys if anything happens...
Sent from my SGH-I747 using xda app-developers app
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Click to collapse
Yeah I haven't had any problems today, although since I've been at work most of the day, I have done any heavy usage. It's just a matter of time. Keep me updated though!
People just don't view the post, leave ur opnions and feedback.. am determined to fix this problem cz 2 many ppl having this same problem.... Are you using the Facebook app or chrome people ?
Sent from my SGH-I747 using xda app-developers app
Webb1023 said:
People just don't view the post, leave ur opnions and feedback.. am determined to fix this problem cz 2 many ppl having this same problem.... Are you using the Facebook app or chrome people ?
Sent from my SGH-I747 using xda app-developers app
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Click to collapse
Heard this problem. Don't use Facebook. Tried uninstalling Chrome--didn't solve the problem.
Facebook is the one app i use the most.. Have you tried it before and did it work?
Sent from my SGH-I747 using xda app-developers app
I had the power button issue and sent it into Samsung to be fixed 2 weeks ago. I have had the phone since July 2012 and it was still under warranty. Try lightly wiping your hand across the button and if the phone reacts that's the problem or if it reboots a lot when you are using the button often. Taking the case off seemed to help a little. It was a free repair and they had it back in 6 business days.
Sent from my SGH-I747 using Tapatalk
Thanks alot for that advice.. Will consider it, now am on the stock rom 4.1.2 and it's not rebooting
Sent from my SGH-I747M using xda app-developers app
Webb1023 said:
Thanks alot for that advice.. Will consider it, now am on the stock rom 4.1.2 and it's not rebooting
Sent from my SGH-I747M using xda app-developers app
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Click to collapse
Did you unroot your phone?

[Q] Reboots at random, any ideas?

I have been getting random reboots lately on my OGP, and I can't figure out what is causing them. They seem to happen every other day, sometimes every day, and at different times, any ideas what could be causing this? I have the stock rom, I did root and install a custom recovery, but that's it.
Try This!!!
californiarailroader said:
I have been getting random reboots lately on my OGP, and I can't figure out what is causing them. They seem to happen every other day, sometimes every day, and at different times, any ideas what could be causing this? I have the stock rom, I did root and install a custom recovery, but that's it.
Click to expand...
Click to collapse
May be a 3rd party app is causing the reboot.
Try Factory Resetting your phone, then DO NOT install any apps and use the phone normally for a day or so. If the problem persists then let me know.. Good luck!! :good:
StarkV5 said:
May be a 3rd party app is causing the reboot.
Try Factory Resetting your phone, then DO NOT install any apps and use the phone normally for a day or so. If the problem persists then let me know.. Good luck!! :good:
Click to expand...
Click to collapse
I bet that is what's doing it, some app and Android are probably having a fight inside lol I will have to try that and let you know, thanks again!
My phone (F240L) had the same prob, but whatever i do (flash back to rom stock, hard reset,...) it still reboot ... alot, sometimes stuck at lg logo, please help T_T (sorry for my English)
I got the same deal with my E980. Anyone got anything to report back?
Sent from my LG-E980 using Tapatalk
Dream Reality Syndrome said:
I got the same deal with my E980. Anyone got anything to report back?
Sent from my LG-E980 using Tapatalk
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I do actually, it stopped doing it a couple of weeks ago, I have a feeling some piece of software was doing it and it got updated and fixed the issue.
Thank you for your feedback! I shall cross my fingers then lol
Sent from my LG-E980 using Tapatalk
Dream Reality Syndrome said:
Thank you for your feedback! I shall cross my fingers then lol
Sent from my LG-E980 using Tapatalk
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No prob, I hope it clears up for you too! Keeping my fingers crossed too lol
try to charge ur battery with slow charger like 750ma

Phantom touches. Never had them before

My 16GB flo was working fine from the beginning. Always kept it up to date with android releases. Never had an issue. Just today while swyping noticed some weird behavior.So, I tested with a multi touch tester. There were some fake touches recorded. It didn't even allow me to reboot. Later with some effort I managed though. After reboot, it works fine. I'm scared cause I bought that in US and I doubt the so called international warranty will be honored in India.Has this occurred to anyone else? What shall I do if it happens again? Is there some fix for this?
littleromeo said:
My 16GB flo was working fine from the beginning. Always kept it up to date with android releases. Never had an issue. Just today while swyping noticed some weird behavior.So, I tested with a multi touch tester. There were some fake touches recorded. It didn't even allow me to reboot. Later with some effort I managed though. After reboot, it works fine. I'm scared cause I bought that in US and I doubt the so called international warranty will be honored in India.Has this occurred to anyone else? What shall I do if it happens again? Is there some fix for this?
Click to expand...
Click to collapse
I had the same experience the other day. Currently running
Latest version of Clean Rom with ElementalX kernel. After I was finally able to reboot, all was well.
Sent from my Nexus 7 using Tapatalk
dantegl36 said:
I had the same experience the other day. Currently running
Latest version of Clean Rom with ElementalX kernel. After I was finally able to reboot, all was well.
Sent from my Nexus 7 using Tapatalk
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Click to collapse
I'm running stock+xposed.
Testing with multi touch app seemed to have made it worse for me, even prevented me shutting it down. Hope it doesn't come back.
littleromeo said:
My 16GB flo was working fine from the beginning. Always kept it up to date with android releases. Never had an issue. Just today while swyping noticed some weird behavior.So, I tested with a multi touch tester. There were some fake touches recorded. It didn't even allow me to reboot. Later with some effort I managed though. After reboot, it works fine. I'm scared cause I bought that in US and I doubt the so called international warranty will be honored in India.Has this occurred to anyone else? What shall I do if it happens again? Is there some fix for this?
Click to expand...
Click to collapse
Take a look at this thread, I had the same problem and after flashing boot-ts10.IMG it was fixed.
The flash persists between any new ROM flashing
Sent from my Nexus 7 using XDA Premium 4 mobile app
Abel669 said:
Take a look at this thread, I had the same problem and after flashing boot-ts10.IMG it was fixed.
The flash persists between any new ROM flashing
Sent from my Nexus 7 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
If an RMA is not an option, try Abel's solution. It boils down to bad hardware and no quality control. I had to RMA my first one for the exact same reason. Second one is fine.
If you do some googling, you will see that thousands of people have had this problem. Any definitive word from Google or Asus? You wish. They will never admit they made a mistake.
littleromeo said:
I'm running stock+xposed.
Testing with multi touch app seemed to have made it worse for me, even prevented me shutting it down. Hope it doesn't come back.
Click to expand...
Click to collapse
Abel669 said:
Take a look at this thread, I had the same problem and after flashing boot-ts10.IMG it was fixed.
The flash persists between any new ROM flashing
Sent from my Nexus 7 using XDA Premium 4 mobile app
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Click to collapse
Thanks, will do if it starts again.
Abel669 said:
Take a look at this thread, I had the same problem and after flashing boot-ts10.IMG it was fixed.
The flash persists between any new ROM flashing
Sent from my Nexus 7 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Aerowinder said:
If an RMA is not an option, try Abel's solution. It boils down to bad hardware and no quality control. I had to RMA my first one for the exact same reason. Second one is fine.
If you do some googling, you will see that thousands of people have had this problem. Any definitive word from Google or Asus? You wish. They will never admit they made a mistake.
Click to expand...
Click to collapse
Yes I read about them but this is weird cause a reboot solved the problem.
Had this issue start yesterday. Running Sinless 3.2.2 on stock kernel. I've noticed it only start since installing Xposed but that could be coincidence. Reboot fixed it but woke up to it again today...
Sent from my Nexus 7 using xda app-developers app
mister2quick said:
Had this issue start yesterday. Running Sinless 3.2.2 on stock kernel. I've noticed it only start since installing Xposed but that could be coincidence. Reboot fixed it but woke up to it again today...
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
The one I had (before I sent it back to Google), would only do it after it had been started for a while. Reboot would make it go away for a while, but it always came back.
Not related to Xposed.

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