Duo Camera Problem - T-Mobile HTC One (M8)

I got myself a new M8 but there's one thing with the camera. Whenever I open the app it tells me that the Duo Camera is being covered but my hand is miles away from touching it. Are there any solutions?

JustGalaxyS345 said:
I got myself a new M8 but there's one thing with the camera. Whenever I open the app it tells me that the Duo Camera is being covered but my hand is miles away from touching it. Are there any solutions?
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There are 2 lenses, so make sure that both are not covered. I always found that one of my fat fingers seemed to cover one of them.

bradley_e_smith said:
There are 2 lenses, so make sure that both are not covered. I always found that one of my fat fingers seemed to cover one of them.
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The top lens isn't covered that's the thing. I've cleaned the lens aswell.

Mine does the same thing and it's sad that the thread still has no answer.

Related

heres good soft and hard shell cases

Hard casehttp://www.amzer.com/Amzer-Rubberized-Black-Snap-On-Crystal-Hard-Case-P88785.htm
Soft casehttp://www.amzer.com/Amzer-Silicone-Skin-Jelly-Case-Black-P88765.htm
hard case says its ships ships on 8/17?!! dunno if i can wait that long
The hard case appears to be covering the front facing camera
BradBot said:
The hard case appears to be covering the front facing camera
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It's probably just a bad photoshop but the T959/Vibrant doesn't have one.
BradBot said:
The hard case appears to be covering the front facing camera
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No camera, but you do bring up a good point that it covers the little light sensor or whatever that thing is on the front...
degeneration said:
No camera, but you do bring up a good point that it covers the little light sensor or whatever that thing is on the front...
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Not only does it appear to cover the light sensor on the front, but the back of the case also appears to be covering the speaker. I picked up the Tmo case in store and really like it.
I am waiting for this one:
http://www.amzer.com/Amzer-Luxe-Argyle-Skin-Case-Smoke-Grey-P88793.htm
can you describe the one that you got at the tmobile store? is it a hard case or just the silicone one? how much was it?
im going to stop by the tmobile store today to look for a hard case and screen protectors. although people in the screen protector thread said the screen protectors from tmobile sucked. any suggustions that dont require me putting water on my phone like the clearfreak screen protectors?
btw, i am looking for something like posted above, but dont want to wait till mid august
Hard casehttp://www.amzer.com/Amzer-Rubberize...ase-P88785.htm
ArcticWolf91 said:
I am waiting for this one:
this case is bad ass. One thing i noticed is that it doesn't look like it has a hole for the speaker on the upper right side?
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degeneration said:
No camera, but you do bring up a good point that it covers the little light sensor or whatever that thing is on the front...
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There is a light sensor and a proximity sensor in front. Might be another one. I see 3 small dots on the front.
I've heard you're better off covering the front facing camera, at least it keeps you from thinking you can actually use the thing. (I don't have one, but I've heard in several places it's pretty much worthless).
The FFC is near worthless without Fring/Skype. You can chat with QIK but that's about it, the other stuff is worthless. So much for it taking over.

Scrathes on de camera lens!!!

hi every1,
i have had this phone for over a month...but jus today i realised i have scratced my camera lens screen...is it a normal thing????n how to protect it in future...
Thanks to all in advance!!!!
To the op, there are various threads related to this already. Scratches will happen unfortunately. I suggest a screen cover or case if you want extra protection.
Btw, come on you baggies!
Sent from my HTC One X using xda premium
shadyy911 said:
hi every1,
i have had this phone for over a month...but jus today i realised i have scratced my camera lens screen...is it a normal thing????n how to protect it in future...
Thanks to all in advance!!!!
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Yup, perfectly normal. The camera enclosure was very poorly designed. You'll need to get a case that has a lens protector or make your own I'm afraid. Mines pretty damn scratched already, I've started resting it on the edge of things so that the camera part hangs over the edge and isn't touching anything. Far and away the most irritating thing about this phone!
Get a cover or cover it with some scotch tape
rock is selling screen protector that comes with camera protection
I wonder why don't they just put Gorilla glass on the camera window. All my previous phones always met with this problem however hard I try to protect the camera. Even ones with a camera window cover (e.g. the Nokia N95 8GB from a long time ago), because the cover itself also becomes the source of scratch.
Are the scratches visible in the pics? Cause as long as its not,affecting the quality of the pic I don't care. Also mine had a nasty scratch but its not on the center of the lens
Sent from my HTC One X using Tapatalk 2
jargalus said:
Are the scratches visible in the pics? Cause as long as its not,affecting the quality of the pic I don't care. Also mine had a nasty scratch but its not on the center of the lens
Sent from my HTC One X using Tapatalk 2
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not really.i mean i haven't noticed any change in the quality of the pics...so i think its better to get it protected before it starts messing around the pic quality!!!!
shadyy911 said:
not really.i mean i haven't noticed any change in the quality of the pics...so i think its better to get it protected before it starts messing around the pic quality!!!!
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When u say protected you mean case or screen shield. Cause the 2nd one is fading the pictures
Sent from my HTC One X using Tapatalk 2

Dust under camera lens

The device is 1+ month old. There are two particles of dust under the camera lens. This doesn't seem to affect the taken photographs despite the fact that they are in the centre of the lens. Should i send it to service, try to clean it or just ignore it ?
sachilleas said:
The device is 1+ month old. There are two particles of dust under the camera lens. This doesn't seem to affect the taken photographs despite the fact that they are in the centre of the lens. Should i send it to service, try to clean it or just ignore it ?
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Under the actual lens or under the back cover?
patruns said:
Under the actual lens or under the back cover?
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Under the lens! It's unreachable.
sachilleas said:
Under the lens! It's unreachable.
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It's not unreachable, you just need to take out a few screws use a few plectrums and take the phone out of the case, as the GN only has one side, then blow the dust out. Put it back together and you're done.
I have one spec under mine, it won't affect picture quality in the slightest, I wouldn't worry about it.
Kalavere said:
It's not unreachable, you just need to take out a few screws use a few plectrums and take the phone out of the case, as the GN only has one side, then blow the dust out. Put it back together and you're done.
I have one spec under mine, it won't affect picture quality in the slightest, I wouldn't worry about it.
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Thank you for your post. My main concern is if this is something generally observed in galaxy nexus phones and if this dust impacts somehow the taken pictures. I would not bother trying to practice surgery to my device in any way!
sachilleas said:
Thank you for your post. My main concern is if this is something generally observed in galaxy nexus phones and if this dust impacts somehow the taken pictures. I would not bother trying to practice surgery to my device in any way!
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Honestly, I've seen pictures taken with Canon L lenses after they have been dropped front element into the ground and fractured and even then they take images like it's a foggy day and that's with a huge piece of glass smashed. It's far, far too close to the sensor for it to pick it up, and the 'lense' is a fixed aperture of f/2.8 I believe which is even less likely to pick up dirt particles.
It's annoying I know, but it won't harm your images.

[Q] Rear camera lens glass?

I've Just upgraded to the HTC One m8 last week from a HTC One x, loving it so far :good:
One thing I wondered was what type of glass is the rear camera lenses made from, don't suppose it's gorilla glass at last is it?
all it takes is a tiny scratch on it in the middle and that's the end of good photos, every mobile with a camera i've had to date has ended up with poor photo quality due to scratches.
I wish they fitted a metal shutter to cover it really, but gorilla glass like used on the front screen would help i bet.
I can't find any info on what type of glass it is, I was wondering myself. I just cut out a small piece of plastic and set it between the case and the phone to cover the lenses.
It hasn't affected picture quality that I've noticed. But if it ever gets scratch I can just change out the piece of plastic.
I don't see why HTC would put such a big circle for a small camera lens.
Sent from my HTC One (M8) using XDA Premium HD app
UberSlackr said:
I don't see why HTC would put such a big circle for a small camera lens.
Sent from my HTC One (M8) using XDA Premium HD app
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yeah i wondered that to, It's placed where my fingers go each time i pull it out my pocket to, the lens just gets finger prints all over it.
I was looking at all the cases to see if any have a shutter to close over it but no luck so far.
kingdeacon said:
yeah i wondered that to, It's placed where my fingers go each time i pull it out my pocket to, the lens just gets finger prints all over it.
I was looking at all the cases to see if any have a shutter to close over it but no luck so far.
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I am also wondering about this if anyone knows of anything.
paul211b said:
I am also wondering about this if anyone knows of anything.
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Wouldn't that be to capture more light in the lens ?
yamani.m said:
Wouldn't that be to capture more light in the lens ?
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Looking for ideas to protect the glass over the camera len's
paul211b said:
Looking for ideas to protect the glass over the camera len's
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Just get a cheap screen protector a cut out a circle ?
But then agian, the glass is recessed in the housing i don't see how you would scratch it like that in the first place

Camera off centre

I'm a bit concerned as my bottom camera lens is sitting off centre to its enclosure. See attached image. From what I understand there is some movement of the lenses for stabilisation, but I thought that was just the top and middle, and they revert back when the camera app is opened. However, the bottom one constantly sits to the bottom right, even after launching camera app. Is this bad workmanship or completely normal? Anyone else's the same?
Try rotating the phone and keep watching the lenses. See what happens.
NoCo33 said:
Try rotating the phone and keep watching the lenses. See what happens.
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Bottom lens stays still - the others move. The actual enclosure doesn't seem in line with the other lenses.
none of the three lenses should move. return it.
x187ph said:
none of the three lenses should move. return it.
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They actually do move as they're equipped with Optical Image Stabilisers. https://www.samsung.com/au/support/mobile-devices/note9-camera-not-centered/
I'm just wondering about the housing and whether others who have this phone have an off centre enclosure on the bottom lens. Anyone else? Yes or nos accepted as responses... Am considering returning it. Not sure it's a big issue but a bit annoying if it's dodgy build quality.
Samsung galaxy a50 has no OIS.
x187ph said:
Samsung galaxy a50 has no OIS.
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You're absolutely right - I stand corrected - my apologies. I just assumed that's why the other two were off centre. Will take it to exchange. Hoepfully they're not all like this. Thanks!

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