Starting a thread here for those of us that have the "Fingerprint hardware not available" bug. Despite some findings every solution has not worked for me..
Some find that disabling "com.fingerprints.serviceext", "Fingerprint Manager" and"Fingerprint ASM" in the Battery optimization helps...
I haven't found a solution and I know others are in the same boat... Any ideas/things to try?
ditto with me. disabling those functions from battery optimisation stopped the error for a week or so but it just returned again.
for me, restarting the phone fixes the issue temporarily and it doesn't appear again for a couple days..
In my case it was an app that caused this when I enabled it from "Accessibility" in "Settings". When I disabled it and rebooted the problem was gone forever.
Can't remember which app it was, this was long ago.
Sent from my Z5 Premium using XDA Labs
Clean master
I had the same problem after MM update.
Tried many methods but problem solved!!!
Go to "accessories" settings, disable "clean master" or any other app.
solves forever.:good::good:
orsekfun said:
I had the same problem after MM update.
Tried many methods but problem solved!!!
Go to "accessories" settings, disable "clean master" or any other app.
solves forever.:good::good:
Click to expand...
Click to collapse
So I dont see anything in the menu settings for "accessories" and when I search "clean Master" in the settings nothing comes up. can you explain more on how to get there?
dude9946 said:
So I dont see anything in the menu settings for "accessories" and when I search "clean Master" in the settings nothing comes up. can you explain more on how to get there?
Click to expand...
Click to collapse
Sorry...I actually meant "accessibility" in settings..
orsekfun said:
Sorry...I actually meant "accessibility" in settings..
Click to expand...
Click to collapse
Are you on stock rom or custom rom when I go to (Settings/Accessibility/) I don't see anything regarding "Clean Master". Could you take a screenshot and show us?
Does anyone have a solution for this yet?
I have become afflicted today.
there appears to be a couple things that can cause this... no perfect solution as of yet.
I have the same problem in the security section there is no fingerprint administrator
Related
As the caption says I've got issues with quick glance ...this is weird because when I use my note 2 for days without a restart my quick glance doesn't work despite the feature being enabled in the motion setting ...But when I restart the phone the feature is back and works good ...
Is this a common problem or is it just me ?
Sent from my GT-N7100 using xda premium
I think its common. Coz I have also experienced the same.
Sent from my GT-N7100 using xda app-developers app
It's not a problem at all. Do you use a task killer or something similar? Or do you tend to kill tasks manually?
Check in the application manager if the "glanceviewmk" process is running or not. If that's not running, quick glance won't work.
glanceviewmk automatically starts when the phone is booted, hence explaining why you say it works when you restart.
Hope that helps
Abu3792 said:
As the caption says I've got issues with quick glance ...this is weird because when I use my note 2 for days without a restart my quick glance doesn't work despite the feature being enabled in the motion setting ...But when I restart the phone the feature is back and works good ...
Is this a common problem or is it just me ?
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
lu1gj3s said:
It's not a problem at all. Do you use a task killer or something similar? Or do you tend to kill tasks manually?
Check in the application manager if the "glanceviewmk" process is running or not. If that's not running, quick glance won't work.
glanceviewmk automatically starts when the phone is booted, hence explaining why you say it works when you restart.
Hope that helps
Click to expand...
Click to collapse
Sorry for the late reply ...I haven't been active lately , Thank you man but i do kill task manually but i don't think i killed glanceviewmk ever!
lu1gj3s said:
It's not a problem at all. Do you use a task killer or something similar? Or do you tend to kill tasks manually?
Check in the application manager if the "glanceviewmk" process is running or not. If that's not running, quick glance won't work.
glanceviewmk automatically starts when the phone is booted, hence explaining why you say it works when you restart.
Hope that helps
Click to expand...
Click to collapse
THANKS.
My problem was "Clean master" was cleaning automatically when locking the phone, and it was removinggestureservice and glanceviewmk.
problem solved
work for me
2hard2read said:
THANKS.
My problem was "Clean master" was cleaning automatically when locking the phone, and it was removinggestureservice and glanceviewmk.
problem solved
Click to expand...
Click to collapse
Man I had the same problem. I check clean master and I saw that he kill glanceviewmk. Your post really help me.
Hello everybody,
I got a strange problem occuring only in a certain situation. In order to explain better, have a concrete example here:
I write a message in Whatsapp or Threema. Then I lock the phone by closing the flip cover: The screen then shows the clock from "Asus Flip Cover" and turns off after 5 seconds. So far so good. Now: When I get a message, I hear the notification sound. I open the flip cover and... the notification immediately disappears. So sometimes I miss important messanges, just because of this bug.
At first I thought that it is a third party app that is responsible for this strange behaviour. But yesterday I did a reset of the entire phone via the settings app and didn't even use a backup to restore it. The bug reappeared.
Apparently nobody else is encountering this bug, so before sending the phone back I thought that maybe someone has an idea or even solution for me. The phone is the ZE551ML (not rooted or unlocked) and yesterday I also installed the new firmware (.59); the bug was there since I got the phone, but as I said: I thought it is a third party app that is responsible for this behaviour and I had no time to reset it earlier because of exams and stuff... Is there another way to reset the phone? Maybe a better one than the one over the settings app?
Sincerely,
Christophe
Is autostart denying these apps from automatically starting? By default it denies all apps. D'you have smart-saving mode on with extend standby or the option that turns off data when screen is off?
Is your lockscreen set to show notifications?
Hi rlaw,
rlaw said:
Is autostart denying these apps from automatically starting? By default it denies all apps.
Click to expand...
Click to collapse
WhatsApp and Threema are both allowed to auto-start. I remember that I had to set both of them to "allow".
rlaw said:
D'you have smart-saving mode on with extend standby or the option that turns off data when screen is off?
Click to expand...
Click to collapse
Battery mode is set to "Performance mode".
rlaw said:
Is your lockscreen set to show notifications?
Click to expand...
Click to collapse
The following are my settings under "Settings" -> "Sound & notification":
When device is locked: Show all notification content
App notifications: Threema and Whatsapp have no special settings
Apply Material Design: OFF
Notification access: ASUS Launcher
I'm sorry you're experiencing this. I'm tagging ASUS employee @Tuanies hopefully he can provide further assistance. I'm out of ideas since you have already factory reset the phone.
Does this happen if you disable the flip cover features?
Tuanies said:
Does this happen if you disable the flip cover features?
Click to expand...
Click to collapse
You mean turning the entire Asus Cover View off? I just tried and the messages still disappear. Actually the screen turns on automatically, the lockscreen appears and they disappear within a second.
After the reset I even got the strange behaviour that messages arrive, sometimes, late or only when I open the specific app.
Do you have any notification filters set?
Tuanies said:
Do you have any notification filters set?
Click to expand...
Click to collapse
No.
Just tell me if you think the problem is hardware related or software related. Personally I wouldn't say it is hardware related but one may never know for sure.
I know the firmware from ASUS is quite buggy (and has a lot of translation faults btw.) and, according to some research on the internet, ASUS often tries to break the law by not repearing rooted devices even if it is entirely legal in the EU. So before unlocking the bootloader and trying an alternative firmware, I just want to be sure.
yoshegg said:
Just tell me if you think the problem is hardware related or software related. Personally I wouldn't say it is hardware related but one may never know for sure.
I know the firmware from ASUS is quite buggy (and has a lot of translation faults btw.) and, according to some research on the internet, ASUS often tries to break the law by not repearing rooted devices even if it is entirely legal in the EU. So before unlocking the bootloader and trying an alternative firmware, I just want to be sure.
Click to expand...
Click to collapse
Sounds like a software problem, does it happen right after a wipe without anything else installed? Could just be an installed app causing issues.
Tuanies said:
Sounds like a software problem, does it happen right after a wipe without anything else installed? Could just be an installed app causing issues.
Click to expand...
Click to collapse
What do you mean by "wipe"? Do you mean booting into recovery? As is mentionned above I did a reset via the settings of the phone. After this reset I only installed Threema and Whatsapp and the problem appeared again.
Does it happen before those two apps are installed?
Tuanies said:
Does it happen before those two apps are installed?
Click to expand...
Click to collapse
How should I know? The problem appears with messaging apps, so I can't test it without them.
a possible answer
I think I had the same problem after arbitrarily swiping or tapping the wrong response to use CM lock for Asus with the latest updated.
Google "Lock apps" function integrated with CM AppLock" to navigate to a possible hidden app setting preventing you from seeing notifications and uncheck "Hide notifcations... " under the "Options" heading on said page.
shortcut:
(App Drawer settings, lock apps, input pattern you chose, settings (upper right 3 dots), uncheck "Hide notification")
I now have all my notifications back that I allowed in other settings.
I hope this helps.
I tried to post the URL, but I haven't posted 10 times yet.
-Mike
Hello everyone,
I have some problems with android wear. I’m not getting notifications on my watch and there is a message in the home of android wear that says "Notification stopped syncing". It happens sometimes, not always. What can I do? I tried to reset my phone, my smartwatch, the android wear app and moto connect but nothing is changed.
ps. I turned off doze for this app.
I have a Moto 360 and it works fine with m'y OP3
I found the problem. I noticed that it happens when I tap the "clean" button in multitasking. After this the only way to solve that problem is to turn off the device and turn it on again. So if someone is making a rom please solve this problem!
frank1016 said:
I found the problem. I noticed that it happens when I tap the "clean" button in multitasking. After this the only way to solve that problem is to turn off the device and turn it on again. So if someone is making a rom please solve this problem!
Click to expand...
Click to collapse
Thx had the same problem. Thought it was something with battery optimalisation.
You can lock the AndroidWear app in the multitasking screen by clicking on the lock button on the top right.
on Youtube, see this tutorial youtube.com?v=Ld_tXSPU7uQ
PS: new members can't post links...
clavat said:
You can lock the AndroidWear app in the multitasking screen by clicking on the lock button on the top right.
on Youtube, see this tutorial youtube.com?v=Ld_tXSPU7uQ
PS: new members can't post links...
Click to expand...
Click to collapse
Yes, you can do that but the problem persist even if you do what you said
frank1016 said:
I found the problem. I noticed that it happens when I tap the "clean" button in multitasking. After this the only way to solve that problem is to turn off the device and turn it on again. So if someone is making a rom please solve this problem!
Click to expand...
Click to collapse
the "clean" function clears all apps/services/etc from RAM which is something that never needs to be done on Android.
The problem isn't with android wear, it's just a function which shouldn't be included in the ROM at all - don't use clean and youll be fine.
2x4 said:
the "clean" function clears all apps/services/etc from RAM which is something that never needs to be done on Android.
The problem isn't with android wear, it's just a function which shouldn't be included in the ROM at all - don't use clean and youll be fine.
Click to expand...
Click to collapse
That's right
Hi,
I am using OP3 from last 1 month. Some app required accessibility service to be on, I observed that accessibility service being off automatically. Like applock, voodoo, freecharge, 360 security. Because of this applocks fingerprint is not working
Also sleep(turn of display) sometimes not worked
Any other faces this issue??
What is the problem? Can someone help me to solve this.
Phone is not rooted.
Thanks in advanced
I'm facing the same problem since updated to 3.2.0. In 3.2.1 the problem persist.
Till now the only solution was to boot in safe mode and grant to apps access everywhere.
Also not rooted, 100% stock.
If anybody knows a different solution I will also appreciate.
Sent from my ONEPLUS A3003 using Tapatalk
been having this issue myself - another relevant issue is that when you enable an accessibility service the PRE-BOOT PIN screen gets disabled.
O don't know how many people have this problem, I've tried to report also on oneplus.net but there till now, nobody reacted.
Forgot about pre-boot pin, your right buddy.
Sent from my ONEPLUS A3003 using Tapatalk
3.2.2 is coming let's see, it it resolves
got 3.2.2 - have't had the issue come up yet but it's only been a few hours
Both the start up pin and the accessibility randomly turning off are google issues and not directly related to the oneplus.
For the accessibility service randomly turning off. try turning off the battery optimization for the app that needs access. see if that works.
This might work for the pin. Also might have to redo it every time you reboot your phone.
If you have Require Pin At Boot enabled: disable "require pin at boot" option, enable Accessibility Service, and re-enable the security option.
2x4 said:
got 3.2.2 - have't had the issue come up yet but it's only been a few hours
Click to expand...
Click to collapse
use the groom icon in recent apps and you will see it happen even on 3.2.2
lparcshinoda said:
use the groom icon in recent apps and you will see it happen even on 3.2.2
Click to expand...
Click to collapse
Yes it is happening after using groom,
skavangar said:
Both the start up pin and the accessibility randomly turning off are google issues and not directly related to the oneplus.
For the accessibility service randomly turning off. try turning off the battery optimization for the app that needs access. see if that works.
This might work for the pin. Also might have to redo it every time you reboot your phone.
If you have Require Pin At Boot enabled: disable "require pin at boot" option, enable Accessibility Service, and re-enable the security option.
Click to expand...
Click to collapse
It is not google issue, before this i was using nexus 6 and i didn't feel it. Also i checked on various mobiles
skavangar said:
Both the start up pin and the accessibility randomly turning off are google issues and not directly related to the oneplus.
For the accessibility service randomly turning off. try turning off the battery optimization for the app that needs access. see if that works.
This might work for the pin. Also might have to redo it every time you reboot your phone.
If you have Require Pin At Boot enabled: disable "require pin at boot" option, enable Accessibility Service, and re-enable the security option.
Click to expand...
Click to collapse
It is not google issue, before this i was using nexus 6 and i didn't feel it. Also i checked on various mobile.
ONE PLUS replies my mail as follow
"we don't suggest any third party application so hence I request you to please uninstall the third party application. "
niranjansahu009 said:
ONE PLUS replies my mail as follow
"we don't suggest any third party application so hence I request you to please uninstall the third party application. "
Click to expand...
Click to collapse
wow
You have to turn off the battery optimisation for the app that uses the accessibility service. This will fix the issue.
This fixed it for me at least.
I tried this, after cleaning apps from recent app option. After this service being off, even if battery optimization is off for that apps,
lparcshinoda said:
use the groom icon in recent apps and you will see it happen even on 3.2.2
Click to expand...
Click to collapse
Now i not used that groom button. And it is going perfectly
adding the app that uses accessibility to the white list for battery optimization solved this issue for me
2x4 said:
adding the app that uses accessibility to the white list for battery optimization solved this issue for me
Click to expand...
Click to collapse
No I din for me
To start, I've mentioned this in the ROM thread and no one ever got back to me. Twice. Not sure if it's a ROM issue or a permission I accidentally blocked when sweeping through system and app permissions.
ROM: freedom os (obv rooted)
Problem: notifications only show up on a few applications. In particular, LINE and text messages. No other apps on my entire device gives notifications at all. What I've found is that when I'm USING the apps, they'll show the notifications. Also sometimes after rebooting my device, all my notifications that have been "collecting" since last reboot will all go off (which leads to it making notification sounds and vibrating for a good five minutes).
I've tried googling this like crazy and can't seem to find the resolution. Again, I feel it's probably something I accidentally blocked when I shouldn't have, so any guidance would be appreciated!
Did you try going to settings->battery->battery optimization and setting the particular app to "don't optimize"?
Or in the same settings menu, you can completely turn off the battery optimization from the 3dot menu.
Sent from my ONEPLUS A5010 using Tapatalk
csfile said:
Did you try going to settings->battery->battery optimization and setting the particular app to "don't optimize"?
Or in the same settings menu, you can completely turn off the battery optimization from the 3dot menu.
Sent from my ONEPLUS A5010 using Tapatalk
Click to expand...
Click to collapse
Sorry for the late response - I thought this emailed when a response came in lol. Anyway, yup I had made sure that wasn't set. As for completely turning it off, the 3 dots has "advanced optimization" which only has one switch, "Advanced optimization - restricted background activity of apps more aggressively..." which is turned off right now.
Still having this issue ( Afraid I'm gonna just have to wipe w/ another rom, but I like this rom minus this one issue so far