Google Now hanging - Nexus 5X Q&A, Help & Troubleshooting

I'm having some problems using Google voice search and sometimes just searching for stuff. If I do a voice search it will say that it is recognizing and just stay like that for a while. I always just exit it before it even completes. Also if I just do a search from the keyboard, the blue loading bar will just hang about a quarter of the way. Probably less than a quarter away. Sometimes I notice that when swiping to the Google now screen it says sign in error. But even when that isn't showing the search will hang sometimes.
Sent from my Nexus 5X

I've been having the same issue for a week or so. Nexus 5x also.

Same issues for more than a month, Nexus 5X, already tried, clear cache, uninstalling updates for google now, deleting gmail account, nothing works, issue is totally random, forgot to mention that I'm running stock Android 6.0.1

same here. 90% of reminder notifications never appear too. Now needs updating.

Every day is getting worse! did you guys find a solution?

Haven't noticed lag or stalls with Google Now for me.
Sent from my Nexus 5X using Tapatalk

Related

Anyone else having Google Voice lock up?

ever since the google voice update, with the widgets. Whenever I boot google voice the phone locks up for at least a minute before allowing me to click a message thread, then. When I load the message thread it locks up again for awhile before I can finally type the message. Exiting out causes the phone to lag a little bit on the homescreen. Any suggestions or others with the problem?
How large are your sms threads? It has been not breaking them up as frequently (or at all sometimes) as before, once they get above 300 or so for me the lag gets worse.
On the other hand, I've had it lag on occasion unrelated to that issue as well. I don't launch voice from the widget anymore, seems to usually lag more than if I just launch app from regular icon. Don't know why that would be.
Since installing the new version of voice it has been doing this to be all the time. Very annoying but I'm glad I'm not the only one.
Sent from my ADR6300 using XDA App
johnchad14 said:
How large are your sms threads? It has been not breaking them up as frequently (or at all sometimes) as before, once they get above 300 or so for me the lag gets worse.
On the other hand, I've had it lag on occasion unrelated to that issue as well. I don't launch voice from the widget anymore, seems to usually lag more than if I just launch app from regular icon. Don't know why that would be.
Click to expand...
Click to collapse
I erased all my messaging thread except two and it still lags. Both threads were 15 messages in size
I've experienced this too. I uninstalled and reinstalled and it seems to be a little better.

Google apps having problems

Loving my Nexus so far, but I am experiencing a few frustrating issues and I wanted to see if others are having the same problems.
The first is that the Google voice widget doesn't work right. It will load my conversations, but at some random point the widget will go blank. Deleting and replacing the widget seems to work for a short time before it happens again.
Second issue is the Google Music lock screen controls are dead for me. Fast forward and rewind do nothing, I have to unlock the screen and use the app itself. This seems to be the case whether the app is open full screen or not.
One other Google music issue is that, when I start streaming an album, it almost always stops at the end of the first song, not locked up but just sitting there doing nothing until I skip to the next song and from then on it works fine.
The low res thumbnails in the contacts app really bug me too, but at least that seems to be a documented issue (that apparently won't ever be fixed).
Again, I love this phone but Google gives way too much fodder to the haters with stupid sloppy little issues like this.
Sent from my Galaxy Nexus using XDA App
Having the same issue with the Google Voice Widget.
Glad to hear I'm not alone, meaning somebody is likely working on a fix... I hope.

Moto360 having trouble connecting to Nexus 6?

Anybody else using a moto 360 with their nexus 6 on Verizon?
I am having connectivity problems between the watch and the phone. Sometimes I speak into the watch and Google is thinking, thinking, and then stops. Like it can't reach the phone. Anyone else?
I don't know if this is a Nexus 6 on Verizon, nexus 6 in general, or moto 360 problem.
As I'm reading about this, it seems like this might be not only a Nexus 6 and Moto 360 problem, but an Android Wear/ Lollipop problem. Hopefully if 5.1 comes out soon, it'll fix this.
No issues here since xmas with my 6.
Thanks for the reply. Weird.
funkpod said:
Anybody else using a moto 360 with their nexus 6 on Verizon?
I am having connectivity problems between the watch and the phone. Sometimes I speak into the watch and Google is thinking, thinking, and then stops. Like it can't reach the phone. Anyone else?
I don't know if this is a Nexus 6 on Verizon, nexus 6 in general, or moto 360 problem.
Click to expand...
Click to collapse
This definitely happens to me too. After giving it a command the little circle keeps spinning until it comes back displaying "offline" even though I'm in an area with good reception. Sometimes though it just keeps spinning until I eventually swipe right to dismiss it and try again. Sometimes when trying to get directions from my watch it'll tell me to open Maps on my phone in order to continue.
An issue that persists for me is immediately upon plugging my Nexus 6 into its charger my 360 disconnects. I notice this immediately because the lost phone notification pops up on my watch and it vibrates sporadically. This is an issue that has really puzzled me because I can't tell what it could possibly be related to.
I used to have issues with text notifications not being pushed, but this has stopped happening. From time to time my watch will disconnect from my phone for seemingly no reason, and I'll get a "did you leave your phone?" notification. This happened today even, while I was using my phone. Other times when I walk out of range and then walk back into range it won't automatically reconnect. When this happens I have to open Android Wear, select Disconnect (even though Android wear will display "connecting...) And then Connect, and it'll connect again.
Almost half the time I go to send a text by voice I get the issue the OP mentioned, where the circle keeps spinning and nothing happens, or "offline" is displayed. I would really love a solution to this as sending texts is a core feature of Android Wear, and it totally defeats the purpose of the smart watch if it's supposed to save you from having to pull out your phone.
BTW I have an AT&T Nexus 6
Sent from my Nexus 6 using XDA Free mobile app
No issue for me, mine working perfectly but mine is international edition Nexus 6 and running CM 12 ROM.
osiris010 said:
This definitely happens to me too. After giving it a command the little circle keeps spinning until it comes back displaying "offline" even though I'm in an area with good reception. Sometimes though it just keeps spinning until I eventually swipe right to dismiss it and try again. Sometimes when trying to get directions from my watch it'll tell me to open Maps on my phone in order to continue.
An issue that persists for me is immediately upon plugging my Nexus 6 into its charger my 360 disconnects. I notice this immediately because the lost phone notification pops up on my watch and it vibrates sporadically. This is an issue that has really puzzled me because I can't tell what it could possibly be related to.
I used to have issues with text notifications not being pushed, but this has stopped happening. From time to time my watch will disconnect from my phone for seemingly no reason, and I'll get a "did you leave your phone?" notification. This happened today even, while I was using my phone. Other times when I walk out of range and then walk back into range it won't automatically reconnect. When this happens I have to open Android Wear, select Disconnect (even though Android wear will display "connecting...) And then Connect, and it'll connect again.
Almost half the time I go to send a text by voice I get the issue the OP mentioned, where the circle keeps spinning and nothing happens, or "offline" is displayed. I would really love a solution to this as sending texts is a core feature of Android Wear, and it totally defeats the purpose of the smart watch if it's supposed to save you from having to pull out your phone.
BTW I have an AT&T Nexus 6
Sent from my Nexus 6 using XDA Free mobile app
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Click to collapse
Thanks for all that input. I definitely see the beginning part as being the problem that I am having.
My 360 and Nexus 6 don't seem to have an issue.
Have you tried updating Google Play Services?
kmcla said:
My 360 and Nexus 6 don't seem to have an issue.
Have you tried updating Google Play Services?
Click to expand...
Click to collapse
Everything appears to be up to date...

[Q] Random Crashing?

So I have had the note 4 (retail version) for a few weeks now. It is quite nice being no root.
The only issue I have started to see is randomly when I unlock my phone there will be a crash report with just a picture of my lockscreen and nothing else. Today I attempted to go into my contacts and it crashed 4-5 times until I waited for a few seconds then finally got in. Has anyone else experienced these issues before?
I have not loaded any apps that are out of the norm, I am fairly tech savvy as I deal with technology for my job. I haven't yet had time to try a full factory reset on it as I also use this as my work phone (I own it though).
Yes I'm getting many crashes at this point and it's very aggravating. First it was Contacts, then other apps including Pandora, a music app, Gallery, and one other I can't remember at the moment. It happens many times per day now (probably about once per hour), though isn't fully predictable yet. Audio has also begun cutting out periodically when streaming music over Bluetooth. I've wiped cache and done a factory reset, but neither has produced a change.
Sent from my SM-N910V using XDA Premium HD app
Hmmm, anyone else having issues with this? Wondering if a few bad phones went through the line. I've had quite the busy weekend dealing with being in a accident and such so i haven't wiped my phone to see if that affects anything.
I've been getting the occasional Contacts crash, for reasons still unknown to me. I haven't had anything else really going on though. I've had my phone since December.
Though slightly related, I did have a strange behavior last night where the phone screen would not timeout and turn off on its own, even while on the lock screen. A reboot fixed that. I've never had that happen before.
veteranmina said:
So I have had the note 4 (retail version) for a few weeks now. It is quite nice being no root.
The only issue I have started to see is randomly when I unlock my phone there will be a crash report with just a picture of my lockscreen and nothing else. Today I attempted to go into my contacts and it crashed 4-5 times until I waited for a few seconds then finally got in. Has anyone else experienced these issues before?
I have not loaded any apps that are out of the norm, I am fairly tech savvy as I deal with technology for my job. I haven't yet had time to try a full factory reset on it as I also use this as my work phone (I own it though).
Click to expand...
Click to collapse
From what I have been reading in other forums, the " unfortunately contacts have stopped " has to do with google+. This issue just popped up recently and is happening on various devices and different carriers. So it's not just vzw Note 4. Disable or Uninstall updates seems to work. Hopefully the issue will get resolved with a Google+ update.
leroybrute said:
From what I have been reading in other forums, the " unfortunately contacts have stopped " has to do with google+. This issue just popped up recently and is happening on various devices and different carriers. So it's not just vzw Note 4. Disable or Uninstall updates seems to work. Hopefully the issue will get resolved with a Google+ update.
Click to expand...
Click to collapse
It's quite interesting how Google+ has been causing issues. I came from the Lg G3. Google+ and Verizon's app did not like each other and would crash constantly until google+ was disabled.

Nexus 5X reboot problems

If you're having reboot problems please post here - if there are problem apps or bad devices out there it would be good to know!
Got a new Nexus 5X yesterday for my partner. Plugged it in and charged all day (oh what patience). 10pm started setup and added account to it. Phone immediately did an update which succeeded. Then it started to install the saved apps from the Google account, about 50 in all. After all the apps were installed I handed it over to her to play and log into all those apps with logins. Tedious.
Within about 30 minutes she tried to take a photo and it rebooted. Then a bit later she was using it and it rebooted again. Before going to be it rebooted a few more times. Then again this morning. There wasn't one particular app or other that was in use when these crashes happened. During the day she saw a message about "Google needs to restart". Also the camera often comes up with an all black screen and can't be used.
I called Google tech support and they wanted to do a factory reset and maybe a cache partition wipe. They would also like to investigate if a rogue app is causing the crashes by using it without any apps installed. Because reinstalling apps is so tedious I decided to have her do a cache partition reset I'm awaiting news. I'm hoping we don't have to do the other... I can't imagine how a bad app could be causing such repeated crashes (well I can, but it just shouldn't happen). That's lame...
It would really help if it was easy to get a crash log and find out the cause - unfortunately unless you're rooted this doesn't seem to be easy, and may well be impossible.
I've been having a lot of similar-sounding issues with my 5X. It's never rebooted while I was using it, but once or twice a day I'll pull it out of my pocket and it will be off, awaiting the unlock pattern to boot up.
The camera has been atrocious as well. I've seen the black screen you describe, tons of rotation lag, hanging, etc. Not just in Camera, but in other apps using the camera (such as when attaching a photo to a Hangout). Hoping this is something software-related and not a hardware problem.
I've had mine spontaneously reboot twice so far, both times I've pulled it out of my pocket and it required the PIN to unlock, then it booted up. I'm a bit concerned, as I have no idea when this happened, and, since it's encrypted a reboot essentially puts me offline until I notice it.
I just now had mine reboot during active use for the first time. I was long-pressing a wifi network in order to forget it (which is another 5x problem I keep having—wifi turns itself off or connects to the wrong networks).
My 5x was working fine and the crashing started happening yesterday...
they only app that i recently installed before the crashes started was firefox... are you guys using firefox by any chance???
Mine is still working fine, I do not have Firefox.
Same problem for me when using Firefox. The phone seems to crash and reboot when loading news websites containing photos and videos.
Not seen the issue when not using Firefox.
I've had my nexus 5x since mid/late November 2015. I've had the problem described below happen prior to today, and more than once.
Today, I cant turn my phone off - it seems to be in the middle of a reboot... the four coloured circles (google logo?) with colours going round and round. I powered it off cos it had started going slow... thought a reboot might fix the problem... but now its not starting and I cant even turn it off or do anything with it.. I've tried pressing the power button, I've tried holding the power button down, and I've tried different combinations... nothing seems to make a difference... (has been in that state of un-useablity for at least 30 mins now)
Anyone else also having wi-fi issues where facebook has an error and "cant connect" ?
I had the same thing happen and returned the phone, it's the only solution I found. I factory reset multiple times, called up Google and they told me to safe boot. Right.. I was completely stock and it rebooted multiple times / day and I know what I'm doing too, for the most part anyway. Got a replacement device and it has not once rebooted no matter what I do. Camera, Chrome random apps caused a reboot, it's not that. It's a defective device and you need to get it replaced period.
I have the same thing and can't sent it back to google because I live outside the US.
I believe it is a manufacture defect as I tried everything with no success really annoying.
Stuck with a brick...
Sent from my Nexus 5X using Tapatalk
I used my phone completely stock for weeks and had zero issues, whereas I have a friend who ordered and received the phone at the exact same time (likely same mfg batch) and had issues. Difference between us two is that I'm a minimalist and only have about 50 apps installed, and he has a ton that he rarely uses and restores them every time.
I know it seems ridiculous, but having an android phone gives you more customization and your apps more power of the phone, so it's completely feasible for ONE rogue app to destroy performance and/or battery.
You guys might all want to try uninstalling apps one by one and figuring out which apps are killing performance. In particular, check out the running services (developer options -> running services) and see which apps are constantly running, since those are more likely to be the ones causing issues.
For example, I've used firefox (for adblocked browsing) for weeks recently, and can definitely say it's a pretty slow app, so if you're having issues on it, you may want to just use chrome or lightning browser.
I just ordered a replacement as well. Mine would reboot about 1 to 2 times a week right after the fingerprint unlock. Annoying as hell today because I was in the middle of a conf call.
Sent from my Nexus 5X using Tapatalk

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