Lg G3 blue screen of death? - G3 Q&A, Help & Troubleshooting

Hi, my lg g3 is suddenly become "blue screen of death" one day while I was using my phone..everything I boot my phone, it will boot to just a blue screen and nothing else. .
Sometimes it will boot to LG logo and than blue screen..
I flashed 30B a week before , it that helps..
Thanks!
Lg g3, D855, 30B Android 6.0 stock

Bump

Looks like a lcd problem, try replacing it.

Feche said:
Looks like a lcd problem, try replacing it.
Click to expand...
Click to collapse
Sometimes can boot to LG logo and than blue screen again

Bump, BTW is there any way to restore the data on the phone? All the data are in the internal storage

Bump

Bump?

It's nothing you can do, unfortunately it's a hardware issue. I was in the same situation...phone sent to service center under warranty it was replaced with a new one, couldn't be repaired (that's what my carrier representative said)

I will try re-welding
https://www.youtube.com/watch?v=tAq16lPT9s0
https://www.youtube.com/watch?v=UMbBkRDiILQ

Related

[Q] Gray screen of death

Hi,
i was using muiu rom JB and phone got a grey screen and wont restart, i tried pulling out the batter and starting it back up but didn't work still grey screen on start up after the LG logo. I did try going back to stock ICS and GB but both not doing any good. If i remove the batter for few min and replace it it starts working fine but the issue recurred after few hrs ond one time it went a whole day with no issues, i noised what happend first is the phones speakers and mine would go numb no sound in ringtone, music or while calling if u restar it you get grey screen on start up so basically i cant yous my phone anymore i thing its like the phones GPU is broken. screen is ok as i can get to download mode and factory reset.
and help would be appreciated, i am from India and any of you guys from India tell me where can i get my phone repaired, i tried taking it to lg service center but since nitro hd was not lunched in India they wont take up the phone:crying: :crying::crying::crying:
mith13 said:
Hi,
i was using muiu rom JB and phone got a grey screen and wont restart, i tried pulling out the batter and starting it back up but didn't work still grey screen on start up after the LG logo. I did try going back to stock ICS and GB but both not doing any good. If i remove the batter for few min and replace it it starts working fine but the issue recurred after few hrs ond one time it went a whole day with no issues, i noised what happend first is the phones speakers and mine would go numb no sound in ringtone, music or while calling if u restar it you get grey screen on start up so basically i cant yous my phone anymore i thing its like the phones GPU is broken. screen is ok as i can get to download mode and factory reset.
and help would be appreciated, i am from India and any of you guys from India tell me where can i get my phone repaired, i tried taking it to lg service center but since nitro hd was not lunched in India they wont take up the phone:crying: :crying::crying::crying:
Click to expand...
Click to collapse
What happens when you do a factory reset? Does it load into CWM?
you can access download mode so you can unbrick your phone
I think its not a hardware problem because you can see the lg logo
If you can access cwm menu , wipe user data and cash , then flash hono stock ics.
Then if the phone startup was successful check the hardware parts via hidden menu in stock roms.
Sent from my LG-P930 using Tapatalk 2
GSOD
nss007 said:
you can access download mode so you can unbrick your phone
I think its not a hardware problem because you can see the lg logo
If you can access cwm menu , wipe user data and cash , then flash hono stock ics.
Then if the phone startup was successful check the hardware parts via hidden menu in stock roms.
Sent from my LG-P930 using Tapatalk 2
Click to expand...
Click to collapse
Hello,
Guys i did the whole unbricking guide but still when i restart the phone it goes into grey screen when the phone start up even after flashing the stock ICS and the Gb(No i was not able to gain access to CWM). The phone goes into grey screen and wont start up to set the account but if i revome the batter for a few min i can start it back up and go through the google account set up. But after a while if someone called me in the phone i cant hear what they are saying and they can hear me, if i restart is grey screen of death again. :crying::crying::crying::crying:
Thank you drumist for looking into this.
No i was not able to get into CWM. I have to do the unbricking guide to ICS was not able to go to GB as i cant root it goes into grey screen after the phone restarts while rooting causing the root to loose connection with the phone.
Please help.
I have the same problem. This is a problem in the system board. When pressed at a certain point the phone can turn on. I think the problem is contact a BGA chip
photo of issue atached
happyneser said:
I have the same problem. This is a problem in the system board. When pressed at a certain point the phone can turn on. I think the problem is contact a BGA chip
photo of issue atached
Click to expand...
Click to collapse
Yes this is the exactly the issue i am facing day by day it gets worst. The whole thing started after flashing CM10 ROM. the small bsod you get leads slowly into this. Guys i took real good care of my phone it never fell down from my hand nor does it have a scratch on it. never over did the flashing part as well, my advice is stick with the stock ICS. My Nitro is game over i bough a new Samsung s3. just a word of advice dont over do your beta flashing. :crying:
Gray screen lg p930 = solved!
Problem solved successfully!
Help Please
happyneser said:
Problem solved successfully!
Click to expand...
Click to collapse
happyneser how did u resolve the issue.
Please advice i tried every thing in the book and did not pull though.
You need to check the power IC, and make reballing
I was treated to the service (good repair workshop), they said that one of chips was soldered askew.
I think it one of this - Qualcomm PM8901, PM8058 and PM8?7? I do not know exactly.
mith13 said:
Yes this is the exactly the issue i am facing day by day it gets worst. The whole thing started after flashing CM10 ROM. the small bsod you get leads slowly into this. Guys i took real good care of my phone it never fell down from my hand nor does it have a scratch on it. never over did the flashing part as well, my advice is stick with the stock ICS. My Nitro is game over i bough a new Samsung s3. just a word of advice dont over do your beta flashing. :crying:
Click to expand...
Click to collapse
you might want to retract this statement if this issue is caused by faulty soldering and not CM10
Correction
KronicSkillz said:
you might want to retract this statement if this issue is caused by faulty soldering and not CM10
Click to expand...
Click to collapse
Dear Friend,
i believe i am still right the BSOD now a days Laptop are common mostly HP, its Due to the VGA chip being BGA(ball grid array) they are chips with small balls with soldering underneath them used for comm between the chip and the Bord. but went to chip overheats it melts the solder underneath and when it cools back down the solder get solid it a different area(we moving the phone like taking out of pocket or so) which causes lack of communication between chip and board(when they are back solid) it causes BSOD. I believe the Graphic chip in NITRO HD is using the BGA tech(It makes sense) so if our phone overheats too much the chances of De-aligning the solder in the chip is high cousin BSOD. We all know CM10 at the early stages caused overheating while in black screen coursing huge power drain in battery(we have stigmatic data with the help of battery analyst app).
So summer Nitro HD = BGA , CM10= overheating, Overheating=Bad for BGA(Causes BSOD) so overheating Nitro HD causes BSOD there u have it. i case if the phone really overheats while its in your pocket of in a uneven place and the solder goes out of place then you are in trouble like me.
Solution= Re balling or heat gun(temporary) Can FIX it.
So it's pm8028 near mdm9200
I got the same problem last weekend. I woke up and found the screen on and no sound from alarm clock. I checked and the phone got no sound at all.
I restarted the phone and got the gray screen. Late at the day the phone boot again but after another reboot it got the gray screen and never recovered.
I use CM10.1 and wind kernel with no overclock.
Too bad I didn't find any shop that reball the chips so my phone is dead
I got a i9305 today to replace it.
cn you fix the re-ball?
happyneser said:
So it's pm8028 near mdm9200
Click to expand...
Click to collapse
I think I have same problem...
my phone starts... and give me a good bright logo... but then goes black... then 2nd logo comes up and quickly fades... with
horizontal stripes....
is this same problem?? or is my phone bricked??
tks
joel
jb4home said:
I think I have same problem...
my phone starts... and give me a good bright logo... but then goes black... then 2nd logo comes up and quickly fades... with
horizontal stripes....
is this same problem?? or is my phone bricked??
tks
joel
Click to expand...
Click to collapse
Let your phone rest a bit before turning it on. still have gray logo?
constant problem since friday....
kidcalcium said:
Let your phone rest a bit before turning it on. still have gray logo?
Click to expand...
Click to collapse
REST? it's been on VACATION since friday night!
I play with it... booting and re-booting 20 times.. then I leave it alone...
been pretty much a vegetable since this past friday night!
tks
joel
jb4home said:
REST? it's been on VACATION since friday night!
I play with it... booting and re-booting 20 times.. then I leave it alone...
been pretty much a vegetable since this past friday night!
tks
joel
Click to expand...
Click to collapse
Can you enter recovery mode? If yes, do full wipe then flash your ROM.
jb4home said:
REST? it's been on VACATION since friday night!
I play with it... booting and re-booting 20 times.. then I leave it alone...
been pretty much a vegetable since this past friday night!
tks
joel
Click to expand...
Click to collapse
Make sure the phone is fully charged before you try to boot it up, if it is fading out after the logo splash screen it either sounds like a dead battery or a badly flashed rom. You can enter into recovery by holding the volume down and pressing and holding the power button till you get prompted to wipe the phone.
I have had a couple of grey screens (or "black" screens) which I was able to recover from, simply by making sure the phone was powered off, then fully charging the battery for 4 hours, then booting into recovery and flashing a different ROM
nz
ok... will attempt to reload
will try and download and attempt .....
best and easiest place to get files??
tks

LG G4 left half of screen gone black ???

I purchased an LG G4 H818P dual sim from Dubai. I've used the phone for about 2 weeks now and suddenly for absolutely no reason the left half of my screen has gone full black (split down the middle). The touch still works though. I have tried a hard reset which didn't work. On some forums people with the same problem said they removed the screen protector and it solved the problem. I did likewise but to no avail. Can anyone assist urgently please.
Could be connector or broken screen. Not software issue for sure. Drop it lately?
Sent from my LG-H812 using XDA Free mobile app
Sounds similar to this thread
http://forum.xda-developers.com/g4/help/weird-half-screen-issue-t3178944
those people are mostly sprint though.
I had the same problem. I had return to LG to fix and replace with new screen.

LG G3 BLUESCREEN/ DAMIgod Crash handler

I was using my phone as usual. Like hearing music. Suddenly bluescreen came.
Now phone is not booting. It shows blue screen.
And some time a green screen come where it shows this message :
GreenScreen Error Message
----------------------------------------*-------
HW Reset!
----------------------------------------*-------
DEmiGod Crash Handler : HW Reset!
Press key to choose Dload Mode or Reboot.
1) Volume Up : Dload Mode.
2) Volume Down : Reboot.
If you choose Dload Mode,
Please do following action.
1) Dload Mode. Please connect USB.
2) Get the ram dump image using QPST Configuration.
I saw a post related to blue screen but no solution. So sorry if posting this problem as a new thread. Plz help me.
Having the same problem. please let me know if you find the solution
I have the same problem with blue screen...but never encounter the green screen error
what? it's feel like blue screen happening to many users at recent time. Im currently using Marshmallow (flashed global kdz).. and when Im about to use whatsapp then it blue screen all of sudden. i tried to hard reset the phone but it stuck on blue screen now. freaking unhappy. I hope there is a solution for it. because i love this beast phone...
darkpearl.12 said:
what? it's feel like blue screen happening to many users at recent time. Im currently using Marshmallow (flashed global kdz).. and when Im about to use whatsapp then it blue screen all of sudden. i tried to hard reset the phone but it stuck on blue screen now. freaking unhappy. I hope there is a solution for it. because i love this beast phone...
Click to expand...
Click to collapse
I think it is due to the marshmallow. ..my phone was working fine for 1 year until I decided to flash v30b and blue screen after a few weeks of v30b.
Now my phone cannot boot up, no download mode, no fast boot, no recovery
limjialok said:
I think it is due to the marshmallow. ..my phone was working fine for 1 year until I decided to flash v30b and blue screen after a few weeks of v30b.
Now my phone cannot boot up, no download mode, no fast boot, no recovery
Click to expand...
Click to collapse
I used 6.0 for almost 3 months. and now, it cannot boot up too, it was just a blank blue screen. Not too sure if it is all about marshmallow, coz i found some users had encountered blue screen of death since lollipop year..
darkpearl.12 said:
I used 6.0 for almost 3 months. and now, it cannot boot up too, it was just a blank blue screen. Not too sure if it is all about marshmallow, coz i found some users had encountered blue screen of death since lollipop year..
Click to expand...
Click to collapse
Maybe it related to the motherboard? I know about some lg g4 motherboard have bootloop error and lg is aware of that. ..maybe some motherboard of lg g3 is also faulty? Just that lg is not aware/choose not to care about lg g3 blue screen error
limjialok said:
Maybe it related to the motherboard? I know about some lg g4 motherboard have bootloop error and lg is aware of that. ..maybe some motherboard of lg g3 is also faulty? Just that lg is not aware/choose not to care about lg g3 blue screen error
Click to expand...
Click to collapse
I think your right with the motherboard. Most people with this bluescreen of death didn't used the lg charger for charging the G3. Then the motherboard overheats and after more and more charges with the wrong charger it dies. Then only a change of the motherboard helps. I know a few people where LG changed the motherboard, but they still got there warranty. If you lost your warranty LG will say to you that its cheaper to buy a new phone, because a motherboard change is quite expensive.
Gesendet von meinem LG-D855 mit Tapatalk
NuteGunray said:
I think your right with the motherboard. Most people with this bluescreen of death didn't used the lg charger for charging the G3. Then the motherboard overheats and after more and more charges with the wrong charger it dies. Then only a change of the motherboard helps. I know a few people where LG changed the motherboard, but they still got there warranty. If you lost your warranty LG will say to you that its cheaper to buy a new phone, because a motherboard change is quite expensive.
Gesendet von meinem LG-D855 mit Tapatalk
Click to expand...
Click to collapse
Isn't any charger the same as lg g3 charger? I used to buy 3rd party charger to charge my s5/moto g and it works fine..
Unless lg g3 needs the orginal lg charger
i got the same problem... pretty much exactly the same time you got it... trying to figure out what the problem is. i was able to get into safe mode but now i cant seem to stay in it, it blue screens pretty much as soon as i get in
Any fix you found for this so far?
I've got the same problem. I never used another charger than the original.
I contacted LG and they just don't care. They said: buy another battery. I refused because I had given them a picture of the fault (green screen and also orange screen) My phone is out of guarantee (it's 28 months old). Now they let me know that they can't help me because it's out of guarantee. I found it very sad because I see many people have this problem. So they know this issue. Isn't it then a manufacturing defect?
http://forum.xda-developers.com/showpost.php?p=70264535&postcount=9
Sidz4u said:
Any fix you found for this so far?
Click to expand...
Click to collapse
Hello ... I found on youtube a method for blue screen bla bla bla ... Get a tiny screwdriver +... Open your phone take off battery and the 12 screws then the plastics ... Unplug the 4 tapes 2 cameras screen and power ... Take off the motherboard and put it in your houses oven for 10 to 15 minuites on 180°c. 356°f .... Then connet these legos ... Tadaaa your phone is ready ... I did it today after 5 days trying flash original roms bla bla ... They worked for 1 hour then the same ... Thanks youtube
Mi lg g3 hace a problem like that
Hi...
Mi g3 have a bluescren an reboots constantly but if that be for motherboard if y punch with my hand its is of but is not that. I punch it and move fast above an down and not pass noting.
A one moment its off then i out off batery and pull on again y connect usb whit chargers lg original and then 2 or 3 times run and bluescreen/boot one and other. Sometimes not start. Other start it. Y am not understan whats its. If is motherboard or boot damaged. I am used v30b global rom a 6 months ago to today and onli reboot constantly. A week ago bluescreen come...
Somebody understan whats happening my g3??
Whatever help i do whit him... I do everythin it..

LG G4 NOT stuck in bootloop but not booting past LG logo [goes off]

Hi all, ok tonight/this morning at work while on my break i went to do my usual thing of having food and watching a tv show via cartoon hd about 2mins in and my phone switched off.....now i thought it was dead so plugged in the charger but no led light, or screen on to say its charging.....i did a bit of googling and find out about the bootloop thingy buuuuut mines not looping, its swtiching on to the LG logo [i did the bootloader unlocker thingy etc so it says tha in the top corner] then it goes off.......i also get pulsing blue led lights too.....if i press, hold the power button after i get nothing, i have to take the battery out and then its rinse and repeat
Hi,
Same thing happened to me today. I was taking a shot and it switched off and same scenario.It seems that we had encountered an bootloader brick in which our device enters in some special bootloader mode in which when you connect it to the computer in the device manager it shows up as Qhsusb_bulk. I read the whole internet and there is a similar brick with G3 the guys were able to fix it. Even there is a tutorial on how to do this which I think is applicable to our device. I was able to install the required drivers and etc. but there is one big problem - I followed the guide and came into one serious problem - we need a special mbn file so we can recover our device and the sad thing is nobody on the internet doesn't have it still. There are many people like us who got selfbricked G4 and cannot fix it without this file. Please if somebody can help us please share the file so we can fix our devices. THANK YOU !
Link to the g3 unbrick guide
ive seen lots about the bootloop issue, but the thing is mine isnt doing a loop [i have to take the battery out/ pop it it back in, to switch it on then after 10-20 seconds on the LOGO it turns off
thewhisper said:
Hi,
Same thing happened to me today. I was taking a shot and it switched off and same scenario.It seems that we had encountered an bootloader brick in which our device enters in some special bootloader mode in which when you connect it to the computer in the device manager it shows up as Qhsusb_bulk. I read the whole internet and there is a similar brick with G3 the guys were able to fix it. Even there is a tutorial on how to do this which I think is applicable to our device. I was able to install the required drivers and etc. but there is one big problem - I followed the guide and came into one serious problem - we need a special mbn file so we can recover our device and the sad thing is nobody on the internet doesn't have it still. There are many people like us who got selfbricked G4 and cannot fix it without this file. Please if somebody can help us please share the file so we can fix our devices. THANK YOU !
Link to the g3 unbrick guide
Click to expand...
Click to collapse
on G2 you get security boot error phone is detected as QHUSb_BULK. on G2 the fix was to enter download mode. in G2 vol up then plug usb.
using TOT method and flash tools . flash stock firmware fixed my soft brick.
not sure about the file you mention, maybe you do need it..
jamious-daywalker said:
now i thought it was dead so plugged in the charger but no led light, or screen on to say its charging.....i did a bit of googling and find out about the bootloop thingy buuuuut mines not looping, its swtiching on to the LG logo [i did the bootloader unlocker thingy etc so it says tha in the top corner] then it goes off.......i also get pulsing blue led lights too.....if i press, hold the power button after i get nothing, i have to take the battery out and then its rinse and repeat
Click to expand...
Click to collapse
I have the issue. I don't do anything special but my phone reboot and stuck on lg logo. But now my phone doesn't want to boot. Sometimes he detect when I'm trying to charge it but often not. Yesterday I boot on download mode and recovery but today it's impossible... I think I have some hardware issue ? Or software with the bootloader...
I don't know how to fix that without access to download/recovery mode :crying:
Same here. Sometimes it boots into recovery/download but most of the times it doesn't. It's a hardware problem I think as LG officially confirmed that there were problems during the building proccess of the first G4 series. I don't want to sound bad but soon or later all phones built before october last year will get into bootloop. I was hoping it won't happen to me - I'm very light user with only light standart apps with no games and other heavy stuff, so the problem wasn't caused by overheating by heavy multitasking. Anyway it happened and I'm pretty sure it's harware related but if somebody can provide the tot and mbn files I will be more than happy to try the g2/g3 unbrick method. The main problem is that these files are not available for h815. I found on other forum tot files for other variants than h815 So if somebody have the tot filesfor h815 please share so we can try to unbrick our G4. Thanks!
same thing heppened to my g4 this week. i called lg last night and they agreed to repair it. i'd just gave them a call.
I sent mine for repair today. I hope they will agree to repare it even that it's with unlocked bootloader and with rooted custom rom !!! What you think ? Will I have problems with them because of that ?
Happened with my phone as well. It was rooted so i was hella scared if they didn't accept my phone. But soon they told me phone's motherboard has gone bad and will be replaced. Got my phone with a brand new motherboard after a couple of hours.
P.s. all your data will be gone
Sent from my LG-H818 using XDA-Developers mobile app
clotveins said:
Happened with my phone as well. It was rooted so i was hella scared if they didn't accept my phone. But soon they told me phone's motherboard has gone bad and will be replaced. Got my phone with a brand new motherboard after a couple of hours.
P.s. all your data will be gone
Sent from my LG-H818 using XDA-Developers mobile app
Click to expand...
Click to collapse
So the same problem just happened to my lg H815 with unlocked bootloader, am really f***ed without my phone, gonna call LG UK tomorrow, anything in particular I should say? also looking for solutions I saw many people are starting to have this issue now too - any official comments from LG?
P.S. if you have an LG G4 you should start backing up all your data now
This literally just happened in the last 15 minutes to me as well. Random reboot right after I woke up the phone and now stuck on the LG splash screen. Light user here, never did anything with the phone that would have heavily stressed it physically or computing-wise, so I also concur it's an inevitability for earlier runs of G4 phones.
Luckily, I backed up everything through TWRP last Thursday by chance because I was updating Xposed to the latest version and swapping to a faster 128GB microSDXC. At worst, I might have lost a handful of unimportant text messages.
Not worth the time to try to figure out any cheap fixes myself, I just got done submitting a repair request to LG.
I ordered LG G4 H815 and I hope to not see any kind of these issues
irishlad99 said:
So the same problem just happened to my lg H815 with unlocked bootloader, am really f***ed without my phone, gonna call LG UK tomorrow, anything in particular I should say? also looking for solutions I saw many people are starting to have this issue now too - any official comments from LG?
P.S. if you have an LG G4 you should start backing up all your data now
Click to expand...
Click to collapse
Guy at service center said its internally communicated all LG G4's motherboard will have to be changed at least once.
And just say you dont know what happened exactly. Slept and in the morning my phone won't work
clotveins said:
Guy at service center said its internally communicated all LG G4's motherboard will have to be changed at least once.
And just say you dont know what happened exactly. Slept and in the morning my phone won't work
Click to expand...
Click to collapse
at least once?? many had sent phone , then again having bootloop after repair..???
raptorddd said:
at least once?? many had sent phone , then again having bootloop after repair..???
Click to expand...
Click to collapse
I have got my phone repaired for like 4-5 times. 3 times motherboard change, 1 time display change and 1 time volume button pannel change.
clotveins said:
I have got my phone repaired for like 4-5 times. 3 times motherboard change, 1 time display change and 1 time volume button pannel change.
Click to expand...
Click to collapse
all under warranty?? not counting display? or did you get dead pixel?
raptorddd said:
all under warranty?? not counting display? or did you get dead pixel?
Click to expand...
Click to collapse
Yup. All under warranty and counting display replacement as well. No dead pixels as well and phone was rooted once during motherboard replacement
Sent from my LG-H818 using XDA-Developers mobile app

What's the best method fix bootloop?

Ok' i got LG G4 H815
My dad were using this phone suddenly it just stopped working.
When he gave me the phone i tried to boot and it got into the part where it optimizing apps and it just froze and rebooted.
After that it stuck and black screen appears.
Until i pullout the battery and turn on the device it wont respond.
Now im on Download Mode, i dont know what to do. please help me
Send the phone to LG, they should replace the defective motherboard without any charges. Because it is a hardware failure responsible by LG. Only 2015's LG flagships LG G4 and the LG V10 are prone due to their early batches.

Categories

Resources