Fingerprint recording / storing issue - Elephone P8000

I am facing issues with the fingerprint scanner.
I am able to unlock the phone with the stored fingerprints.
However, I am unable to record new ones. I have not exhausted the fingerprints storage option and still have some left. Also, if I have my finger placed on the scanner while clicking on the 'add button', it briefly detects the fingerprint, but doesn't continue with completing the recording. It appears that it is not able to detect the fingerprint while in record mode, but it works fine for unlocking!
Any help would be greatly appreciated!

Related

The HUAWEI Nova Plus Fingerprint Reader Feature Is Just That Much More Amazing

I know you must have tried to lock the screen by fingerprint, but have you tried to lock Apps to enhance your information by fingerprint reader?
Not only this, you could also slide your finger on the fingerprint reader and you can enjoy some of the unique conveniences it provides.
Amazing, right? Today I'll show you the whole support of Nova Plus for fingerprint recognition.
Using fingerprints to unlock the screen
I'm sure that you have used fingerprint unlock a lot. It's simple to set up and then it's easy to use fingerprints to unlock the screen. You never have to worry about forgetting your password and you never have to worry that someone else will be able to see your personal information. Setting up the fingerprint reader is a must.
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Accessing the safe or the app lock using the fingerprint reader
Everyone has secrets they don't want to share with others, even if they are your closest family members. Does it feel one hundred percent secure to use the fingerprint unlock to access the safe or the app lock? Now, not only can you easily unlock it, but you don't need to worry that your password will be discovered by others, it's that great.
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Fingerprint touch controls
This function does not need to verify your fingerprint data to work. All you need to do is to touch or slide your finger on the fingerprint reader and you can enjoy some of the unique conveniences it provides.
On the Settings screen, touch Fingerprint ID. In the Touch and hold gesture area, you can turn on a switch to enable the corresponding function.
Take photo/video: When you are on the camera viewfinder screen, press and hold on the fingerprint reader to take a picture.
Answer call: When you have an incoming call, press and hold on the fingerprint reader to answer the call.
Stop alarm: When an alarm is going off, press and hold on the fingerprint reader to turn off the alarm. In the Slide gesture area, you can turn on a switch to enable the related function:
Show notification panel: Slide down with your finger on the fingerprint reader to access the notification panel, double press to clear notifications, and slide up to hide the notification panel.
Browse photos: When viewing photos full screen, slide left or right with your finger on the fingerprint reader to change between pictures.
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unable to add fingerprints (Galaxy A5 2017, Lineage OS 14.1 build 20180704)

Hi all,
i just flashed LOS on my phone. On first boot, I was able to save 4 fingerprints without any problems, and I can use those fingers to unlock the phone, so the fingerprint reader itself works. However, if I try to add more fingerprints in the settings, I get to the screen where it prompts me to put my finger on the sensor, but when I do, nothing happens. No vibration, no messages on screen, like it doesn't register the finger at all. Tried several fingers, rebooting the phone, with/without charger connected, nothing works. Any ideas?
Cheers, Ilinsekt

Possible security issue with z2 force

So I work with my phone often tucked under my chin. Since without the sound boost I can hear it. But that's not the issue.
My issue while YouTube red is doing it's background thing and my chin is not working as my Finger print. It says too many attempts swipe up to unlock...not enter pin just straight unlock my phone.
So move over to Google play music..it does it's background thing, so I use my none assigned finger. Rapid tap until swipe up to unlock...oh man right into my phones home screen. I'll do a a little screen recording.
Anyone else have this issue I am using a T-Mobile model full stock.
I have pattern unlock enabled. when my Z2F doesn't recognize a fingerprint multiple times, i must swipe up and use the pattern unlock.
I found my issue somehow the keep device unlock on my person was on

[Help] Fingerprint reader stops working for 5-10 seconds randomly

I'm running stock OOS 9.0.8, unrooted.
In the last couple OTA updates, I have noticed issues with the fingerprint reader. I have a few apps with security settings that allow for opening the app with a fingerprint, and throughout the day, I will have periods where the fingerprint reader doesn't register prints. The fix so far seems to be locking the screen and hitting the fingerprint reader on the phone over and over until it registers a print, at which point the app unlocks with fingerprint start working again too.
I haven't figured out what exactly causes this, because the reader still works entirely fine, it's just that it stops reading occasionally for 5-10 seconds until I re-open the phone from the lock screen.
Anyone have any info on this? Thanks in advance!

S9 fingerprint problem (only on lock screen)

So last night I rebooted my phone and found that my fingerprint scanner isn't scanning my finger.
When my screen is locked, the fingerprint scanner doesn't work, it just doesn't respond (it's not consistent, when I use different lock methods (power button method, root method, accessebility method, Xposed method) it works one time and then again stops working)
There are 3 options of what happens:
I turn off the screen and put my finger on the scanner
1) the device unlocks
2) the device screen turns on and shows me the screen as if I pressed the home or power button
3) I get no response (this seems to be happening if I pressed the power button when the device is already locked)
1 and 2 are not always consistent, and I haven't pin pointed what the cause is
If 1) happens, then of course it works as expected and it will vibrate if it's the wrong finger, and unlock if it's correct
If 2) happens, it's the same as 1) just the device doesn't unlock, but just the screen turns on
If 3) happens, then it doesn't matter which finger, there is no response
I tried safe mode, it still didn't work.
I tried magisk core mode, also didn't help.
I saw someone wrote that it might be because of the dinner print gestures, but I don't use them, so I tried to activate them and they fully work even when the scanner isn't scanning my finger...
The scanner itself works, any app that I can use biometrics would recognize my finger...
And I know my fingers are still recognized, I made sure to check in settings... I even removed all my registered fingers and put in new ones, I rebooted between each step to see if it helps...
I have no idea what caused this problem, if any one knows please help.
My phone's situation is SM-G9600,
Magisk, EdXposed (obviously I tried the scanner after disabling both by putting magisk in core mode)
Android patch level from 1 September 2019
If this helps- build number: PPR1.180610.011.G9600ZHU5CSI2
I'll be happy to provide any information that might be helpful
The S9 has a common problem where the fingerprint scanner becomes unreliable even if there's a small scratch on it. Could you upload a photo of the back of your phone?
Here are some pictures taken with the phone through a mirror, no scratches on the sensor... Also it works in other situations, like anything that has somthing to do with fingerprint other then the screen lock.
I checked the the logs and I have some strange things there, for some reason the device is turning the fingerprint scanner off as if I don't have any registered prints... I also asked a friend to send me his logs, and the look like what one would expect, I'll attach the screenshots of both logs

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