water damage - black screen... - Xperia Z1 Compact Q&A, Help & Troubleshooting

my wife dropped her z1 compact in the toilet yesterday.
she wiped it off and put it in a bag of rice, to get rid of the moist.
it was working when she put it in there, but after a few hours when we took it out to check it, the screen wouldn't light up.
it was (is) still working though, cause she got lots of messages.
i can see that there is water inside since there are tiny drops of water inside the flash and the camera looks all moist inside...
today, it's the same story, but now the problem is even bigger, since i tried all sorts of fixes i could find, which included turning the phone off/ rebooting (powerbutton+volume up).
i had hoped to hook it up to a computer and transfer all the photos, but since i can't see the screen, i can't enter the pincode and get access to her phone.
when i do connect it to a computer, it starts loading, so the connection seems fine, but since i can't "enter" the phone, the computer won't recognize it as a device.
do you know of any way to at least save the photos?
would it it be possible to use the warrany for this?

brynte5 said:
my wife dropped her z1 compact in the toilet yesterday.
she wiped it off and put it in a bag of rice, to get rid of the moist.
it was working when she put it in there, but after a few hours when we took it out to check it, the screen wouldn't light up.
it was (is) still working though, cause she got lots of messages.
i can see that there is water inside since there are tiny drops of water inside the flash and the camera looks all moist inside...
today, it's the same story, but now the problem is even bigger, since i tried all sorts of fixes i could find, which included turning the phone off/ rebooting (powerbutton+volume up).
i had hoped to hook it up to a computer and transfer all the photos, but since i can't see the screen, i can't enter the pincode and get access to her phone.
when i do connect it to a computer, it starts loading, so the connection seems fine, but since i can't "enter" the phone, the computer won't recognize it as a device.
do you know of any way to at least save the photos?
would it it be possible to use the warrany for this?
Click to expand...
Click to collapse
If it still connects OK, there's probably hope with adb...

I wouldn't do anything with it until all traces of water have gone. This might take a couple of days. Open all the flaps while it is drying in the rice.

brynte5 said:
my wife dropped her z1 compact in the toilet yesterday.
she wiped it off and put it in a bag of rice, to get rid of the moist.
it was working when she put it in there, but after a few hours when we took it out to check it, the screen wouldn't light up.
it was (is) still working though, cause she got lots of messages.
i can see that there is water inside since there are tiny drops of water inside the flash and the camera looks all moist inside...
today, it's the same story, but now the problem is even bigger, since i tried all sorts of fixes i could find, which included turning the phone off/ rebooting (powerbutton+volume up).
i had hoped to hook it up to a computer and transfer all the photos, but since i can't see the screen, i can't enter the pincode and get access to her phone.
when i do connect it to a computer, it starts loading, so the connection seems fine, but since i can't "enter" the phone, the computer won't recognize it as a device.
do you know of any way to at least save the photos?
would it it be possible to use the warrany for this?
Click to expand...
Click to collapse
Well, You could try connecting the phone via HDMI and at least get an display. And the by making assumptions of where the numbers are, You could press the passcode and connect it to pc then.

The first thing you should have done after picking it from the water was to turn off the device. Less risk of something shorting out like it probably did in your case.

brynte5 said:
my wife dropped her z1 compact in the toilet yesterday.
she wiped it off and put it in a bag of rice, to get rid of the moist.
it was working when she put it in there, but after a few hours when we took it out to check it, the screen wouldn't light up.
it was (is) still working though, cause she got lots of messages.
i can see that there is water inside since there are tiny drops of water inside the flash and the camera looks all moist inside...
today, it's the same story, but now the problem is even bigger, since i tried all sorts of fixes i could find, which included turning the phone off/ rebooting (powerbutton+volume up).
i had hoped to hook it up to a computer and transfer all the photos, but since i can't see the screen, i can't enter the pincode and get access to her phone.
when i do connect it to a computer, it starts loading, so the connection seems fine, but since i can't "enter" the phone, the computer won't recognize it as a device.
do you know of any way to at least save the photos?
would it it be possible to use the warrany for this?
Click to expand...
Click to collapse
Try keeping it for a week iinside rice or silicon bag.
And you can't claim warranty unless the phone is faulty!

Related

Dash Freezing

Hello all,
I am new to forums and have been searching for sometime trying to find a fix for my phone. Yes, I used the search button before posting. Anyways, I recently got a dash from a co-worker of mine. When she had the phone it worked fine until she dropped it and cracked the screen. I replaced the screen in it and it work fine for a few days. All of a sudden it started freezing on me. I had to remove the battery and wait at least 10-15 mins. before powering the phone back on. Sometimes it wouldnt come back on for a couple hours. I thought it was an issue with the software so I updated to the latest version tmobile offers on their website. This still didnt work. I got a new battery for it (aftermarket) and am still having the same problems. It mainly freezes when ending calls or in the middle of calls. If I "reformat" (dont know technical term for phones) and reinstall software will this fix my problem?
Man, it sounds like you have gotten dust or some type of contamination inside the phone when you replace the screen. These circuit boards are not capable of having dust on these pieces on them. They don't handle well, things overheat quickly. So, I am sure when you make a call, the phone is at its peak power, hence heat.
So, if I were you, open the phone back up, check to see if it looks clean. Maybe, even blow it clean with a can of compressed air. Other than that. It never hurts to flash your phone with a new ROM, but fix a "dead" phone, I don't think so.
Good Luck.
I always start simple.
1. Are you using a memory card? Some cards just dont work well and the access time can slow a phone down alot and even cause freezing.
2. Sim cards can get dirty as well.. clean the contacts off and see if it helps
3. Since your co-worker dropped it, I would look for loose connections.
If all else fails flash a new rom and cross your fingers
Thanks guys. I will try and take it apart again to make sure theres not dust in the phone. There is no memory card so I can scratch that off the list. I will check the SIM card to mak sure its clean. Are these phones tempermental when it comes to clean SIM cards? I ask because my SIM card works fine in my other phone. Anyways, I did a hard reset yesterday and work for about 15mins and then restarted on its own several times. After it did this it finally shut off completley and now I cant even power the phone on or charge it. Looks like I have to suck it up and just buy one.

epic 4g touch Water Damaged

well guys, i kinda left my phone sitting nexto my glass of water when i was sleeping, woke up..and the phone was off, and the battery had a RED TAB on it. SO i put it in a bag of rice for 2 days, turned it on with a new battery and it worked COMPLETELY FINE, i used it all day, that night i turned it off and when i tried to turn it on the next morning something went wrong, The galaxy S2 logo shows up, closes then pops up again, then it boots up to the main screen where my lock screen is, the touch screen doesn't work at all anymore, So i boot it up into recovery mode, and i go to try a factory reset, and the power button doesn't let me select anything.but when i hit the little menu button on the bottom left, it takes the recovery to a loading screen, so the touch screen must be working right???... SOO i thought that id try a 1 click ROM, so i tried to connect it to my computer,and the computer doesn't read it AT ALL....i put it into ODIN mode, tried connecting it again, nothing, SOOO i really dont know what to do here, it was working perfectly fine... and the WERID THING is, when it turns on to the lock screen, i can receive texts,emails,phone calls, and the phone is updating games and stuf i have installed...i just cant unlock the screen, so if ANYONE could help me here it would be greatly appreciated, Thank you
Sounds like your phone had residual moisture trapped inside and that seeped into circuits or connections and caused a short that's borking your digitizer.
Whenever you have a water mishap like that you need to disassemble your phone and pack all the pieces in rice or suspend them in front of an air conditioner while letting the cold dry air blow over and around the parts overnight.
The a/c part I know first hand because my wife toilet bombed her epic last summer, and that's what I did, reassembled the next morning and its still working fine.
Of coarse when the phone hit the water it was pulled instantly and I pulled the battery and instantly disassembled the phone.
In your case I don't know if disassembling it now will help.
You may need parts to fix it.
Start Googling. There is NO software that's going to fix your phone.
Pp.:beer::thumbup:
From me to you on an Epic Touch running the best rom ever.
well im taking it to a cell phone repair shop in town tommorow, see if they can possibly fix it, well have to see...
Mine fell in a pot hole left it in rice for 3 days still didn't work was very laggy had to get a replacement phone
Send from a mircowave
When I got my first one I went overboard off the boat I was working on. Five minutes in the water, it was toast. That was salt water though...
Slithering from the nether regions of a twisted mind and tarnished soul
Liquipel, email them and ask them to officially support the Sprint GS2 as well as the AT&T & Tmobile that they already support for waterproofing, I already did and they said they'd do it, but it's not official yet cuz not enough people have been asking I think for the ET4G version.
sent from my ET4G on Paranoid Android using XDA Developers App in hybrid mode

t999 screen unresponsive. stock

not sure what happened to the phone, its my sisters, she was at a water park and is worried that some water got into the phone.
the phone turns on, her live wallpaper works, volume up and down work too.
shes getting her messages, but cant check them. wifi is on and getting 4g.
just cant unlock the phone.
i tired connecting the phone to a computer to download her pictures and videos, but it seems that its not reading those files.
SIIGalaxy said:
not sure what happened to the phone, its my sisters, she was at a water park and is worried that some water got into the phone.
the phone turns on, her live wallpaper works, volume up and down work too.
shes getting her messages, but cant check them. wifi is on and getting 4g.
just cant unlock the phone.
i tired connecting the phone to a computer to download her pictures and videos, but it seems that its not reading those files.
Click to expand...
Click to collapse
got impatient, opened it up, cleaned digitizer connection with alcohol. works perfectly!
SIIGalaxy said:
got impatient, opened it up, cleaned digitizer connection with alcohol. works perfectly!
Click to expand...
Click to collapse
Good to know :good:
If I ever get water in my digitizer I now know how to fix it instead of replacing it. :good:
I think i have a similar problem. I applied a xtreme guard screen protector, the ones you gotta use water to apply and now my screen isnt working. I put it on yesterday morning and was using the phone up until i fell alseep. When i woke this morning i found the phone didnt respond to any touch, not even in recovery. So i saw this post qnd was wondering how you cleaned the digitizer?
The back button works, power and volume works. I just can unlock the phone when i turn on the screen :'(

[Q] Possible Charging port issue?

Roughly a week ago I'm laying in bed playing Candy Crush. My girl comes in and ask me to come help her with the pool. I leave Candy Crush up and running, but turn off the screen and slide the phone into my back pocket. I dumped a few chlorine tablets in the pump, and we move the ladder to the other side of the pool (above ground pool). I come back in to finish my game and all of the sudden, S-Voice and Task Manager continuously pop up while I'm trying to play. I ODIN my phone and reset the flash counter getting it ready for warranty replacement, but it stopped afterwards. So of course I write it off a software bug / glitch.
So this past week I would go and put my phone on the charger at night, and wake up the next morning to find that my phone had stopped charging throughout the night. Now sometimes I can't even get it to start charging. I've actually sat there and seen it stop charging, Also, the last time I ODIN my phone, was the last time I was able to get any computer to recognize my phone. I've also had my phone randomly pop up and say that it is "docked" when it's not plugged into anything.
The only part I don't get is in the beginning why it was randomly acting like I was hitting the home button. Is it possible that the charging / data port could cause this type of behavior? I've never used one, or even read about one...but I assume the dock has features / buttons that would also be like hitting the home button. So I'm assuming that it's possible to emulate the home button being pressed through the charging / data port?
Thanks in advance.
emoti0n
Could it have gotten wet at some point? Sounds like that kind of effect, but I'm sure you would have mentioned it...
Maybe the home button got pressed and stuck while in your back pocket?
Can you still return it?
Sent from my SGH-I317 using Tapatalk 2
slaydog said:
Could it have gotten wet at some point? Sounds like that kind of effect, but I'm sure you would have mentioned it...
Maybe the home button got pressed and stuck while in your back pocket?
Can you still return it?
Sent from my SGH-I317 using Tapatalk 2
Click to expand...
Click to collapse
i don't know why people would put the phone in their backpocket. or WHY they even bring their phone when they're helping with the pool.
you didn't state if your phone has a case, if it was a tight sqeeze for your phone when you put it in your back pocket, but chances are, your board is damaged. you COULD try and if they ask, you can alway hope they don't check and just probably replace it. mention that your charging port failed and if they tried to charge it and it didn't work, they MIGHT accept your warranty.
I put it in my back pocket verses my front pocket because it's NOT a tight squeeze. I also carry everything else in my front pockets, keys, lighter, flash drives, ect... Things I wouldn't want pushing against my phone. If I sit down I remove it from my back pocket and sit it in front of me on a table or something. I do have a case and it covers a good portion of the phone, including the charging port, headphone jack, and stylus. The chances that it got wet is slim to none. The reason I took it with me is because I have a very sick family member, and if they happen to call for whatever reason... I don't want to miss that call. Regardless, they did replace it under warranty.

[Q] water spilled on table, texting freezes

My phone is a T-Mobile galaxy s2 sgh-t989
I had my phone on my table, and my air conditioner decided to leak water out of the front, instead of the back. When I woke up, I noticed it, so I took my battery out of the phone. It wasn't completely soaked, but there was a decent amount of water inside the case and sub-frame (think that's what its called). Didn't have rice, since we recently cooked the last of it, so I wrapped my phone parts in some paper towels, and then put in vermiculite to draw our moisture. Once the phone was put back together, it appeared to work fine, but when I would click text messages, it would free up, and most often turn the phone off. Before this problem, my phones WiFi wouldn't turn on (common problem, from what I read). Last night, I did a factory reset, and the WiFi started working. The texting also worked, until the help popup came up (from when you first start using your phones features). When that popped up, it lagged out, and turned off. I did another factory reset, and now the WiFi still works, and the texting works fine, but the phone calling is messed up. I can make a call, and answer a call, but the screen freezes up. After I hang up, it says something along the lines of "android.phone isn't responding" and asks if I want to close it or wait. I was wondering if any of you have any simple solutions. My father works on phones (not for a living), and says that maybe there is still some moisture in it. I, however, think that some of the files somehow got corrupted. Thanks for your time.
I would try a clean install of 4.1.2 with Odin. If it still acts up, it's likely the water damage. And there's not much you can do about that. The phone isn't worth the repair bill anymore, in my opinion. Also... With water, you often fix one hardware component, only to find something else not working.
Good luck!

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