HTC 8S (8.1 Update) doesn't recognize phone numbers - Windows Phone 8s by HTC

I updated my HTC 8S to WP 8.1 and 8.1 Update (8.10.14192.280) through Preview for Developers. It works, but I have some issues.
When I get a call, I see a number (for example 065123456), which is the number of the network (065 in this case) and the phone number of the (mobile) phone in that network (in this case 123456). If / when I have this person (and its number) in contacts in the following format: +386(65)123-456 (so with the country prefix), the phone doesn't find the contact and displays just 065123456...
When I get an SMS, the number is with the prefix (+386(65)123-456)...
All my contacts are on Google, and the majority has the number with the country prefix. It really pisses me off to not be able to tell who is calling or who sent me an SMS (depending on the number format in contacts)...
My Nokia Lumia 820 had none of the problems...
Does anybody have an idea what can I try? I allready tried enabling (and disabling) International Assist but it didn't help...

Related

Contacts / Edit before dialing a phone number

Hi everyone... I am new to the PPC world... being just recently swatch from my Treo600 to a new XDA2s, I am having a little difficulty getting used to the Microsoft way of doing things in PPC2003... I am just wondering is there anyone who can help me or point me to the right direction where I can get some external program that can help me from going insane... here's my problem... I usually keep a huge contact list with all my customer, supplier, co-worker, family and friends contact all in my PDA... so the usual way for me to make a phone call is to search it from the contact list... but here's my problem, I travel alot with my job and depending on my current location, I have to edit the number in my contact before I dial the number... in my old palm, I can simply edit the number before I dial that number (there's a funtion on my palm that allows you to edit before call... so it allows me to edit the number without physically changing the number in my contact list)... I am just wondering can PPC do that? Or is there any program in PPC that will allow me to do that? As far as I can see... in PPC, as soon as I have search for a contact and then I click on his or her number with my stylist... it will automatically dial... I can not edit it before I dial... the only way I can edit it before I dial is to physically edit the contacts... which is very annoying as I sync my contacts with my exchange server, I don't wanna to have to have all my contact get mess up with different area code and dialling code from different country... anyone know how can I solve this problem? Thanks for your help in advance... I very much appriciate all of your advice in advance... Peter
I think the most straightforwards solution here is to store all of your numbers in the international dialling format; that way, wherever you are, your device will place the call correctly
For example - if I had a contact in Glasgow, UK, it would be stored as +44141xxxxxxx (+44 for UK, 141 for Glasgow and the remaining seven digits as the local number)
In my experience whenever I have been abroad, any calls to any of my stored numbers are placed correctly first time by either my SmartPhone or PPC.
If you're problem is regarding a slightly different issue then please expand on your problem by detailing what you mean by "modifying" your contact before you dial.
My problem is a little bit more complicated I think... I already has most number stored in the international dialing format... but my problem is that, depending on my location, I have to dial a certian set of numbers in front of the phone number to be dial in order for me to save on long distance and roaming... for example, while I am roaming in Mainland China if I want to dial home in Hong Kong with my mobile... normally, I will dial 0085226****88 but that will cost me like USD2 per minute... but if I dial with a prefix of 17909 (hence I will type in: 179090085226****88) then my per minute charge will now be something like USD0.10 per minute... which is a huge saving especially when I make roaming and long distance call all the time... the same thing in Hong Kong, if I dial 1666 before I dial long distance, I will get a much higher savings over regular long distance... my problem is that I can not possibly store all of these information for all the locations that I am going to be in, each places that I am going to be in, have a different sets of number... so is there any intellegent way to add additional numbers in front of the number stored in the contacts before it is being dialed in pocket pc? I know on my old palm... I can solve this problem in two ways... 1) I can set a certain dialing prefix before the system dial any number (normally I leave that blank, as I prefer edit before dial function)... I can use this prefix function but it will require me to change the prefix when I am at a different location but it is a workable solutions... is there something like that in PPC? 2) The second way to solve this was the edit before dialing function on the palm... I just click on the number, it allows me to edit the number temporary before it is automatically paste onto the phone software and before the phone dials it...
Anyway, I know this is very complicated and it is a very rare issues thats probably just affecting me or a very small number of users... but it will be great if there's some simple solutions to this... but I think this problem is mainly due to the lack of flexiblilty in the contact list rather then the function of the phone itself! :O) Anyway, thank you very much for your help and suggestions again... very much appriciate it :O) Peter
Try if this works
http://www.handango.com/Platform ... sp?productId=152403
Can you please post the link again? It doesn't work :O) Thanks for your help :O) What kind of program is it? :O)
here's the link
[url]http://www.handango.com/Plat...Type=2&catalog=0&sectionId=0&productId=152403
[/url]
you got it all wrong
... if you ask me: your approach is wrong. Here are the basics. Windows XP, for instance and Outlook, that is the source of the contacts (and phone numbers and other details that are entered), stores phone numbers in this 'international' format:
country code (MS has a list of countries and codes of its own)
are code (another, separate field) and
number
If you respect the fields provided by Outlook then you get a number generated by Outlook that looks like this:
+381 (064) 6185250
THIS is the 'correct' international format recognised by Microsoft Phone Dialer (well not actually MS but Active Voice, but that is a completely different issue)
My point is that +448704364673 is NOT a correct international phormat, because MS cannot differentiate between the international country code and long distance (area code) and therefore the phone dialer cannot parse the numbers correctly.
NOW, how to get the system to know WHERE you are and should it use the area code when dialing or you are in the area your friend is, or you want to call a toll free number that is in 'another' area, or you are dialing a client abroad etc. Well, there is the 'Dialing Rules' settings! THERE you create a profile (home, office, abroad etc.) and provide the area code for the dialer to differentiate...
This is all well with the Windows XP/Outlook 2002+ I know well, BUT when it comes to PPC... sorry, I have the same problem...>
FACTS:
fact no. 1: Outlook separates phone numbers in groups of>
country code
long distance code (area code)
number
fact no. 2: phone numbers entered this way are stored in a format>
+381 (064) 6185250
fact no. 2: Microsoft Phone Dialer recognises this number and dials correctly
via a voice modem... (headset or speaker/mike required)
Question: what hapens when contacts entered this way into Outlook are sunchronized with the
Pocket PC (Windows Mobile 5.0)?
Answer : all contact's numbers are entered into the Contacts list in the 'correct' format.
(the same format with the bracket, as is noted in PC Outlook)
My findings: the problem arrises when you use your mobile capable Pocket PC
(i.e. the super cool Qtek 9000) and try to dial someone on to his mobile or office phone that are on another
area code...
the Pocket PC, or Windows Mobile 'Phone dialer' dials EXACTLY
as the number is entered in the above mentioned format
(the mobile operator recognises the + at the beggining of the number, but
does not understand the spaces and the brackets!!! and offcourse
the mobile operator returns an error voice message that a wrong number has been dialed!
What am I to do?
Can I find/download/install a proper phone dialer (i.e. MS Phone Dialer) that comes with Windows?
Phone Dialer 1.5
Developed for Microsoft by Active Voice
http://www.activevoice.com/dialer
bottom line is that CISCO systems aquired this Phone Dialer in 2001 and Active Voice discontinued developing/supporting whit app. (link on the Active Voice site is outdated and no support on MS site, as well)
(please do not post solutions as: "you should reformat your number entries etc. because I have 800+ contacts and counting...)
P.S. what I gathered is that this is not device related it is just OS and app related. I had the same problem with my previous Nokia phone... (I did not solve. Actually I thought I will solve with this device...)
I've set the Dialing Rules with my country code and area code (Mobile etc.) So, I don't have a clue what am I doung wrong

All incoming calls are unknown

Hi, after upgrading my Rhodium to http://www.htc.com/uk/SupportViewNews.aspx?dl_id=629&news_id=219 all incoming calls are unknown, even the ones the have Called ID disabled. I have checked many of my contacts and they all say they do not have it blocked.
Bit lost here. Any ideas?
Had the same problem on my TP2.
After some randomly trying, i figured out how to solve it, it's pretty easy (at least for me...)
I just had to change all my phonenumbers starting with a 0 to +49 (Germany in my case, so you have to change it to your country then...)
For example:
0151xxxxxxxxxx
to
+49151xxxxxxxxxx
That does the trick, and there should be no more unknown callers
Hopefully helped you out
I had a similar problem
http://forum.xda-developers.com/showthread.php?t=548420
My TP2 would recognise my contacts if I wanted to send a sms / make a call but nothing incoming.
The solution I found that worked for me was to go to each contact - edit - do nothing - done.
After that it now works fine, although going through over 300 contacts like that almost sent me insane
I'd try on one first before going to all that effort
I once had the problem with contacts being saved wrongly. I used to have all contacts as:
+31..... (europe - the netherlands ... phone number)
but I had to change that into:
0031....
For some reason the + wasn't recognized well.
Oh my god...1000 contacts or so, all +31 :-( Stupid HTC
Thanks guys ...
Before you start editing hundreds of numbers:
http://social.microsoft.com/Forums/...s/thread/747a9ca3-e27b-4b43-bef1-c1cf532ad692
I had to change to 6 numbers for the really short numbers.
Most of my numbers are informat +countrycode_operatorcode_phonenumber (without the underscorse, of course).
problem wid htc wildfire
all incoming calls on my htc wildfire are being shown as "unknown". even the saved contacts. i'm a mess...even tried restarting the phone but nothing works. please help(m from india)

HTC Desire doesn't show sms sender name

Hi in my country Lebanon ,mobile numbers starts with 03 or 70 or 71 than the 6 digit contact number.. the problem is that my HTC desire doesn't show SMS sender name upon receiving sms sent from senders that starts with 03(local sms), instead showing the sender number.I am having this sender in my contact list. There is no issues while receiving international SMS or senders with phone numbers starting with 70 or 71.
But when the same person calls me, its displaying the caller name correctly.
What would be the reason?
I tried the adding the country code +961 to the contacts, but if i do that, the sms problem disappear BUT call receiving stopped showing caller name - only number is shown.
One thing i noticed is, while receiving SMS, the sender number is preceded by country code(+961) while receiving a call only caller number is there.
a temporary workaround is to add 2 numbers for each contact: when with the country code +961 and another one without it.. but it is frustrating if u have hundreds off contacts
My iphone had the same problem but it was fixed easily by downloading a program "Caller Id fix, i think this is due to the number of digits in the phone number it seems.the device needs minimum 8 digits and it doesn't consider the zero in 03 as a digit!
Any help?
I am in Lebanon too and I have the same problem.
Since we have the (03) area code, the matching fails on it because the phone number would be 1 digit less than the configured matching preset in Android.
This sucks big time. I've read on all forums, and there's no fix. I tried asking in htc-linux chat room, and no one answers We're doomed lol..
I'm on Android 2.2 by the way, and the problem is still there.
Apple fixed this on iPhone it by adding a database of countries and specifying the matching preset for each country. Android = no
Same problem here, there must be a way. Perhaps modifying some XML in Android root?
Same problem here. no solution yet.
Only workaround is to Backup ur google contacts (CSV), edit them in Excel so that you would have 2 numbers for each contact, then re-import into google.
Even with hundreds of contacts it should not take you more than 10 minutes.
Hopefully this would be fixed soon.
i am using handcent sms. it is a good temprorary solution. it shows contact names correctly..
But I would like to see a solution for the built in sms application from htc
ebaak said:
i am using handcent sms. it is a good temprorary solution. it shows contact names correctly..
But I would like to see a solution for the built in sms application from htc
Click to expand...
Click to collapse
I agree.............
oZ87 said:
I agree.............
Click to expand...
Click to collapse
Hi Guys,
Anyone found a solution for this issue. I am on HTC Desire HD and still have the problem.In addition if you store the number as 9613xxxxxx then the name will not be shown when someone calls in.
Apparently it's a problem only with HTC since Samsung Android doesn't have this problem.
Thanks
Are you all on custom software? Have you recently flashed a new ROM??
I had the same issue once, where I hadn't restored Contacts from Titanium properly, so all SMS I received did not show sender ID.
Just a thought...

[Q]Moto 360 at incoming calls only show 6 digits short number instead of contact name

I'm a China Mobile user with some trouble of getting my Moto 360 incoming calls displaying China Mobile's VPMN contact names correctly.
Background:
Moto 360 with original OS. Mobile phone is Oneplus One OxygenOS.
Mobile contact uses Google's Contacts. Mobile has activate Google Now, setting up VPS for bypassing the great firewall, with languages set to English.
All my colleagues uses China Mobile's VPMN short number, so incoming call has always been in 6 digits short number.
Problem:
When I get 6 digits short number call in. On the phone it shows up contact names correctly, but the watch always just show the 6 digits number. When I get call in from regular number (11 digits), both the phone and watch display contact name correctly.
I've tried reinstall the CM system, uninstall security software, upgrade my watch to be the latest version, switching language to Chinese. None fixes the problem.
It's kinda sad to see a good watch with problem like this because I basically lose the ability to see who is calling in.
Help is much appreciated.

Texts not finding contacts information

Hi Folks,
I am using a Samsung Galaxy S20 FE phone, Android version 13, One UI version 5.0 and have suddenly started having a problem with texts not being associated with certain contacts and texts failing to get sent - first few texts work and then subsequent ones do not.
I entered a contact as +61 for the country code and then the number (australian number). When I text the person I can select their contact information and the text goes out. If the person replies, rather than coming back on that message thread, it comes back showing a number only - ie: 61 xxx xxx xxx. The "+" to designate an interanational number is missing. Not sure why this is happening.
I am using FIDO (rogers) as my service provider. I did take the phone to Australia recently and used it only on the day I arrived. I then shut it down and replaced the SIM with an Australian SIM from a providerr there for the duration of my stay. When I got back to Canada I replaced the Australian SIM with my FIDO sim. It seems that that was when the problem started. I have deleted cache and data for the SMS app (Textra), I removed the person as a contact and re-entered their information (still did not work). I reverted to using the Samsung built in SMS app (Messages) and the problem still occurs. When you select the contact information from within the SMS app it shows their number but without the "+" code - I enter all my phone numbers as "+" then country code an number.
This has become a bit of a nuisance as calling the person from the SMS app says that their number is invalid - I have to go to main contacts, look them up and then select their number. Then Main contacts database has the correct format for the numbers - i.e. "+" then Country Code and then the number.
Any assistance with this issue would be greatly appreciated as I have run out of ideas short of a factory reset of the phone which will be a major headache.
Cheers, Dave Melnyk

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