[Q] Why did voice mail change with G4 switch? - Verizon LG G4

Did your voice mail "voice" and prompts change when you activated your VZW G4? Mine has been the same "woman" and prompts for years, but now I have a different voice and have to enter my password and then press the # key. My other Verizon phones still have the same old system.

96cobra said:
Did your voice mail "voice" and prompts change when you activated your VZW G4? Mine has been the same "woman" and prompts for years, but now I have a different voice and have to enter my password and then press the # key. My other Verizon phones still have the same old system.
Click to expand...
Click to collapse
Odds are your voicemail system was upgraded since verizon started to roll out their visual voicemail alongside the Lollipop firmwares. I wouldn't know though - I've been using Google Voice for mine for a long time.

I actually have spent a great of time researching this exact issue...
Apparently Verizon hardcodes the phones to 1 of 2 voicemail servers.
The G4 is hardcoded to the second voicemail server.
They gave me the names of the two, dont have it here at work.
So when you call voicemail, the phone seeks this second server.
The Galaxy S4 for example is on the other voicemail server (orig prompts, no # after password)
Not sure if there is a way change the coding, maybe through the secret menu..

Thanks for the replies. I was just curious why my G4 was different from my other Verizon lines.

I think your answer is appropriate.

Related

Dash and GoogleVoice

I've been messing around with my GV number and i've been looking for a way to make it so that all unanswered calls on my phone go to the GV voicemail.
I've tired using unconditional forwarding.. like i believe its *61*GVnumber# i could be wrong though..
Has anyone else got this to work?
I think it will work as long as you do not have your mobile number set up as part of the GV ring list. You will end up with a loop.
Can anyone ever get the call forwarding options in the settings to save?
I've never got it to say anything but an error.
Just change your t-mobile voicemail number to your google voice number on your Dash
after looking in to it i noticed something i overlooked. If you on a flexpay account like i am then tmobile has forwarding disabled. i guess if i want that feature to work ill have to get a contract, unless i wait till project dark is announced
Bupahs said:
Just change your t-mobile voicemail number to your google voice number on your Dash
Click to expand...
Click to collapse
Actually i did try this and it worked... until i noticed that the no reply option in call forwarding is set to a custom number that's very close to my orginal voice mail number..
Hey guys, I was reading this article earlier about Google Voice...it made me wish I had it. Check it out:
http://lifehacker.com/5382770/make-unlimited-free-calls-on-your-cellphone-with-google-voice?skyline=true&s=i
I also read that they're now letting members invite people.
This might be a [email protected] question but, if you like the article what are the chances one of you might invite me? Hahaha, sorry if it is but I just had to ask!
I have a google voice account. It doesn't seem that the invite feature is available (to me atleast). Realize that unlike with G-Mail, inviting is tougher with Google Voice because Google could always pay forward and expand their ever-so-gigantic server space, but there are a limited number of available phone numbers. Due to that exact fact, I feel like Google Voice may NEVER become fully accessible to everyone unless we adopt an 11 Digit or more phone number. That is just my opinion, as horrible as it may see, although I really do HOPE that everyone gets to use Google Voice. So far from my experience it is awesome!
Thanks for the info Cyclone. You're right, it probably won't be available for everyone. But according to the Google Voice Blog referenced below you and every other account holder will get three invites...eventually. Just to begin with.
http://googlevoiceblog.blogspot.com/2009/10/invite-friend-to-google-voice.html
Thanks again
Bupahs said:
Just change your t-mobile voicemail number to your google voice number on your Dash
Click to expand...
Click to collapse
How do you do that?
For all ya wanting to use google voice for your voicemail.. check this out: http://www.bupahs.com/2009/10/google-voice-voicemail.html works on Dash and Dash 3G
Bupahs said:
For all ya wanting to use google voice for your voicemail.. check this out: http://www.bupahs.com/2009/10/google-voice-voicemail.html works on Dash and Dash 3G
Click to expand...
Click to collapse
On your blog, you mention that following GV's instructions (for T-Mobile Dash) will make your GV number the number called when you press and hold "1", i.e. your GV number becomes your VM number. I did *not* find that to be the case. Does anyone else have the same experience?
klaberte said:
On your blog, you mention that following GV's instructions (for T-Mobile Dash) will make your GV number the number called when you press and hold "1", i.e. your GV number becomes your VM number. I did *not* find that to be the case. Does anyone else have the same experience?
Click to expand...
Click to collapse
You are getting it wrong. That link works, I can attest to that because I did it myself. When you call VoiceMail on your phone (by holding 1) it is preset to call the TMOBILE voicemail, which will have nothing in it. What the set-up does is change the configuration to forward missed calls etc. to the google number. If you want to access that Voicemail, you have to set the Keypress (or whatever) to call your google voice number.
does anyone know if this can work with a Flex-Pay Account with Tmobile?....I find there's an error when imputting the code to change voicemail settings setup.
memphis10 said:
does anyone know if this can work with a Flex-Pay Account with Tmobile?....I find there's an error when imputting the code to change voicemail settings setup.
Click to expand...
Click to collapse
it wont work with flexplay, tmobile disabled it. what do you have your no reply set to? if its voicemail then you i believe you can change that it in the phone settings.
klaberte said:
On your blog, you mention that following GV's instructions (for T-Mobile Dash) will make your GV number the number called when you press and hold "1", i.e. your GV number becomes your VM number. I did *not* find that to be the case. Does anyone else have the same experience?
Click to expand...
Click to collapse
As I stated in my blog "if you change your service providers voicemail number in your device settings to your Google Voice number it will automatically call your Google Voice number when you press and hold the 1 key (T-mobile)."
This means after you have set everything else up (by entering the code given to you by Google in Google Voice) YOU have to manually change the voicemail number in your Devices settings to your google voice number, in the Dash 3G it is under call options.

Setting up Google Voice as Voicemail - Help Needed

Hey everyone...so I've read that it is possible to set up Google Voice for my carrier's visual voicemail. I tried doing it by going to google.com/voice, logging in, adding my carrier's number, and activating it, but when I go to the Voice app, it says my carrier isn't set up to use Google Voicemail or something along those lines.
I'm hoping there's someone with an EVO who uses Google Voice to display voicemail for primary/carrier number. If someone knows how to do it, please tell me how you set it up! Thanks
The talk app can't do it automatically. Go to Google.com/voice. There is a spot in the settings for voicemail that tells you what to dial to setup conditional call forwarding on Sprint.
Sent from my EVO using Tapatalk
jabbawalkee said:
Hey everyone...so I've read that it is possible to set up Google Voice for my carrier's visual voicemail. I tried doing it by going to google.com/voice, logging in, adding my carrier's number, and activating it, but when I go to the Voice app, it says my carrier isn't set up to use Google Voicemail or something along those lines.
I'm hoping there's someone with an EVO who uses Google Voice to display voicemail for primary/carrier number. If someone knows how to do it, please tell me how you set it up! Thanks
Click to expand...
Click to collapse
I received that message too. Like, jabba said, you just activate your number through google voice. They'll give you a number to dial into the key pad that starts with a *xxxxxxxxxxx. When you click "call" you'll hear a couple beeps then the call disconnects after 3 seconds.
Also, you might have to go into the phones voicemail settings (through the voice mail widget) and set it to google voice (instead of carrier VM).
I did this today and tested it out. Works perfectly.
Is there any way to reduce the number of rings before VM pickup when using the conditional forwarding to google voice? I had it set up for a while but it took so long to pick up that I switched it back to the sprint visual vm.
One cannot alter the number of rings
before voicemail hits on Sprint's network. This is a carrier setting.
__
Thumbed wirelessly from my HTC EVO 4G thru Sprint PCS. Please excuse any typos.
parousia15 said:
I received that message too. Like, jabba said, you just activate your number through google voice. They'll give you a number to dial into the key pad that starts with a *xxxxxxxxxxx. When you click "call" you'll hear a couple beeps then the call disconnects after 3 seconds.
Also, you might have to go into the phones voicemail settings (through the voice mail widget) and set it to google voice (instead of carrier VM).
I did this today and tested it out. Works perfectly.
Click to expand...
Click to collapse
Thank you. I did that last night but wasn't sure if it worked because I was still getting that popup
marctronixx said:
One cannot alter the number of rings
before voicemail hits on Sprint's network. This is a carrier setting.
__
Thumbed wirelessly from my HTC EVO 4G thru Sprint PCS. Please excuse any typos.
Click to expand...
Click to collapse
I also read about this that some people were NOT receiving calls and it would go straight to voicemail. Has this been the case with any of you?
Yes...this has been happening to me and I still can't get Google Voice set up...ARGH!!!! so frustrating
ZDK

[Q] Google Voice on VZ

Just came over from T-Mobile and can't get Google Voice to work as my vmail. Is there a reason for this or am I doing something wrong?
Sent from my Galaxy Nexus
mine works fine, although it tries to claim it won't during setup of google voice. It was previously set up with another phone, so. Are you worried about the setup errors? If so, try just finishing anyway and test if you are getting vm forwarded properly/calls/texts.
If you aren't, should go to google.com/voice and try to link your verizon phone # to your google # from that end (or relink if it's acting funky)
I got the same error message, but it worked anyway.
Sent from my Galaxy Nexus using xda premium
I had to reenter it a few times before it would keep the settings on my Tbolt, then I had to set up vmail forwarding. I think it was like *71+GV number or something like that. Google it, and use both *-- numbers. Has worked fine since then.
I did the same... From TMO to Verizon.
I had to go to the Google Voice web site and change the carrier. GO to the settings>phone and click the link to deactivate. At the top of the dialog box there is the option to change carriers. Just follow those prompts and you should be good to go.
dlaciv12 said:
I did the same... From TMO to Verizon.
I had to go to the Google Voice web site and change the carrier. GO to the settings>phone and click the link to deactivate. At the top of the dialog box there is the option to change carriers. Just follow those prompts and you should be good to go.
Click to expand...
Click to collapse
That worked like a charm.
dlaciv12 said:
I did the same... From TMO to Verizon.
I had to go to the Google Voice web site and change the carrier. GO to the settings>phone and click the link to deactivate. At the top of the dialog box there is the option to change carriers. Just follow those prompts and you should be good to go.
Click to expand...
Click to collapse
Ya same here!
Sent from my Galaxy Nexus
The message regarding this carrier not being supported only seems to be a problem on 4G phones. I just came from a RAZR and saw this message.
That being said, If you're new to Google Voice on Verizon you have to dial *71 followed by your google voice number to setup Number Busy/No Answer Call forwarding: e.g. *71XXXXXXXXXX
To deactivate this forwarding dial *73
To Clarify (this confused me at first)
*71xxxxxxxxxx (your phone number) THEN press send. Don't *71 then send, it just gives you a "call cannot be completed as dialed" message.
If you do it right, you get three beeps and it will disconnect.
I did this, then test called myself, worked fine. I also changed the carrier in google voice settings (web interface).
IMPORTANT NOTE: I read somewhere that doing this may be considered call forwarding so if your google number is not in your VZ Friends & Family then you may get charged every time it forwards to your google voice account (regardless of whether or not the caller leaves a message - GV has picked up).

Google Voice Voicemail setup

has anyone been able to setup google voice to handle voicemail on their verizon LG G4? I tried setting it up but it could not configure and I poked around online and found a thread on the verizon forums where people were talking about the same issues.
You have to call and have Verizon activate it. I use it all the time with Verizon and my G4. I used it on my LG G2 also. It is not something that just works out of the box. It is a (paid?) feature.
I know because when I switched from the G2 to the G4, my Visual VM app wasn't working. I had to call Verizon and have them reactivate it before the app would start working.
so i would just tell them i want to use google voice as my VM provider instead of them?
You don't have to call Verizon at all. Simply dial the forwarding numbers.
https://productforums.google.com/forum/#!topic/voice/2Zgc2AjG9Pw
Usually just the *71 plus your Google Voice number is all you have to do.
spotmark said:
You don't have to call Verizon at all. Simply dial the forwarding numbers.
https://productforums.google.com/forum/#!topic/voice/2Zgc2AjG9Pw
Usually just the *71 plus your Google Voice number is all you have to do.
Click to expand...
Click to collapse
isnt this actually forwarding the call to my GV number rather than using my verizon number and setting up google voice as the VM service?
dougmod said:
isnt this actually forwarding the call to my GV number rather than using my verizon number and setting up google voice as the VM service?
Click to expand...
Click to collapse
That's how you set it up. After your phone rings enough times, it will swap over to your Google Voice for voicemail. In your Google Voice settings just have it set to not do anything regarding calls.
spotmark said:
That's how you set it up. After your phone rings enough times, it will swap over to your Google Voice for voicemail. In your Google Voice settings just have it set to not do anything regarding calls.
Click to expand...
Click to collapse
so if i have my gv number ringing on my phone now, this method will not work, as it would ring twice right?
I have Google Voice voicemail fully set up. Confirmed working in Hangouts.
Follow the instructions and make sure you expand the section specifically for Verizon subscribers. When you dial each of the three numbers, you'll get a confirmation window on your phone about call forwarding.
As an added bonus, I disabled the visual voicemail app (VVM.apk) using the debloater tool. This way, I don't have to deal with visual voicemail , the standard VZW voicemail, or OTA updates ever again.
Google Voice is working completely for me as well and has been since I received my G4. If you follow the directions that have been posted several times, you'll set it up without issue.
One additional thing I will note is that Google Voice and VoLTE (Advanced Calling) on Verizon don't always play well together. If you're experiencing problems getting Google Voice to stick as your voicemail, turn Advanced Calling off and try setting it up again.
Subscribed for future reference

Google Voice Not Working on AT&T

Hello fellow Nexus 5Xers,
Just got the 5X and have been getting everything up and running these last few days. Previously, I had the old Nexus 5 on AT&T and am getting things set up on the new phone, also with AT&T. My goal is to try to get Google Voice VM set up.
I went through the normal voicemail set up on the Google Voice app, but noticed that I was not getting voicemails when people called. I tried calling my number on another line and got the "This number is out of order error message". I called AT&T and got set up with a carrier VM just to make sure I had something that worked.
I went back to the Google voice settings page on the website and re-registered my phone and tried to run the code that would forward calls to my Google Voice number. When I entered the code, it says "MMI Code started" and then comes back with "Call forwarding Connection problem or invalid MMI code".
I then tried re-doing set up on the Google Voice App on Android and still no luck. Then I tried setting up a conditional forwarding in the settings menu of the Phone under "Calls>Call Forwarding" to my google voice number and I get a "Call settings error, Unexepcted response from network".
Anyone else experiencing this? Any ideas on what to do to get Google Voice VM set up?
I'm getting the same exact problem and also on ATT. Can't seem to figure out what the issue is...
Works fine here just check on computer to forward calls use your at&t number
Try putting your SIM in another phone in order to issue the conditional call forwarding command, then put it back in the 5X. This is a network dependent feature which should continue to be in force until you cancel it (regardless of which phone you are using).
tlopez1973 said:
Works fine here just check on computer to forward calls use your at&t number
Click to expand...
Click to collapse
Thanks for the reply, TLopez. Are you using AT&T? When I go on my account page for AT&T, it says you have to enter a set of codes on the phone to set it up and can't set it up on-line.
charmcitybryan said:
Hello fellow Nexus 5Xers,
Just got the 5X and have been getting everything up and running these last few days. Previously, I had the old Nexus 5 on AT&T and am getting things set up on the new phone, also with AT&T. My goal is to try to get Google Voice VM set up.
Anyone else experiencing this? Any ideas on what to do to get Google Voice VM set up?
Click to expand...
Click to collapse
I am in the same boat as you. As far as I can tell the problem is with the way AT&T configured the account when we swapped SIM's. (Since you went from a Nexus 5 to the 5X, I'm assuming that you had AT&T give you a new Nano-SIM to replace the Micro-SIM that was in your 5).
From what I have been able to piece together all Smart Phone Voicemail accounts being provisioned now by AT&T are setup with Visual Voicemail and that setup is not allowing the provisional forwarding that Google Voice requires to become the Voicemail provider for the number.
When I look on my 5X under Dialer App -> Menu -> Settings -> Calls -> Call Forwarding
the Settings for "When busy", "When unanswered ", & "When unavailable" are "Off", "Off", & "Disabled".
When I look at these setting on an AT&T phone that was provisioned a few years ago, those setting show the AT&T voicemail access number.
I've talked to three different CSR's on the business account line and they had no useful information.
Same issue
I am also having the same issue. I switched from Nexus 4 to Nexus 5X and it seems AT&T network is not allowing call forwarding to be enabled.
Here is what I have tried but still now fix:
1.) Uninstall and reinstall Google Voice app.
2.) Uninstall, reboot, and reinstall Goofle Voice app.
3.) Deactivate and reactivate using instructions on voice.google.com
4.) Try programming forwarding number under Call Settings menu.
5.) Talk to AT&T chat support. No luck...insist the phone is unsupported on network data protocols or some other BS.
Any information would be helpful.
I remember from the past that even if att set has errors on the phone, that it worked anyway. I have been using gv since the nexus one and it was sketchy back then. I havent' had any problems for a couple years. The new sim might F it up. But it works for me. I have been involved in many GV threads in the past. It might help to read some of those. The web interface GV is the key. It has mostly to do with the settings on your end, not att. They don't know **** all anyway.
I'm going to search and see what I can find. I have used GV and att exclusively since 2010, and It's never really failed.
To be clear, I'm using a 5x with an Att SIM, I do not have GV installed on the N5X and things work normally, both GV # and SIM associated att # both go to GV VM and Notifications come through hangouts and both numbers ring the handset.
post here for Q's about web interface. I never touched the n5x voicemail settings. on the handset. it just worked from the beginning.
jbrinkley said:
I never touched the n5x voicemail settings. on the handset. it just worked from the beginning.
Click to expand...
Click to collapse
But you didn't change SIMs when you moved to your 5X, correct?
That has been my experience with GV and new phones in the past. As long as the account was configured correctly on the previous phone, there was nothing that needed to be done on the new phone, since all the conditional forwarding was already setup on the network side.
yes, correct. I was just trying to say that it's possible and you don't need to call att to make it happen. Under my forwarding menu
always forward =off
when busy, unanswered, unreachable = my gv #
jbrinkley said:
yes, correct. I was just trying to say that it's possible and you don't need to call att to make it happen. Under my forwarding menu
always forward =off
when busy, unanswered, unreachable = my gv #
Click to expand...
Click to collapse
Yea, if I go into that menu and try to change the values it just returns an error, I am not able to change the values from "off" and "disabled". And even with those showing "off" and "disabled" AT&T's voicemail works correctly.
what about voicemail setting? I have "your carrier" not gv.
jbrinkley said:
what about voicemail setting? I have "your carrier" not gv.
Click to expand...
Click to collapse
I have tried both setting, it makes no difference.
I even have had AT&T turn off VM on the network side, that didn't help at all.
At this point I'm not sure if "Conditional forwarding" is not available on newly provisioned lines or that the Nexus 5X doesn't have the tools to setup conditional forwarding.
I have a SIM adapter on order, when that comes in I will try to do the GV configuration on my old HTC M7 to see if that makes any difference. I don't really think that it will, but it sounds like a less frustrating step than calling into AT&T repeatedly until I happen across a CSR that knows how to setup conditional forwarding on the network side. (Or that knows conclusively that it is not possible on new SIM activations.)
read this page. it's something easy, it has to be. I have set up other people on gv with the same phones. Never had a problem but its in the details.
I do wish you good luck.
https://productforums.google.com/forum/#!msg/voice/aYqCm2rIPd4/mpv3OmKVEyUJ
jbrinkley said:
yes, correct. I was just trying to say that it's possible and you don't need to call att to make it happen. Under my forwarding menu
always forward =off
when busy, unanswered, unreachable = my gv #
Click to expand...
Click to collapse
So yes, in this case, I can't seem to add my Google Voice number to those fields. When I go in, all fields are "off" and if I try to input my GV number for any of them, I get an error that states "Unexpected response from network"
Even if I try to input another number altogether, i.e. my home or work number, I get the same response.
I was having this same issue with my Nexus 5X using a new At&t nano sim. To resolve it, I had to call and speak with Customer Service. I explained that I wanted to setup Conditional Call Forwarding for all three conditions (busy, unreachable, unanswered) and they were able make the changes. I checked the Call Forwarding Settings screen immediately after hanging up and confirmed the correct Forwarding # was in place.
letM3in said:
I was having this same issue with my Nexus 5X using a new At&t nano sim. To resolve it, I had to call and speak with Customer Service. I explained that I wanted to setup Conditional Call Forwarding for all three conditions (busy, unreachable, unanswered) and they were able make the changes. I checked the Call Forwarding Settings screen immediately after hanging up and confirmed the correct Forwarding # was in place.
Click to expand...
Click to collapse
I have changed phones between iOS and Android several times, never had issues with GV until my first Nexus (which is the 5x). The MMI codes that GV gives would not work, and from the call screen, if i clicked on the (...) in the top right corner i could go to 'settings', but it still wouln't take my GV number.
I spent 2 hours with ATT, she was very very helpful and got "advanced support" to help. Eventually, ATT changed all 3 of my "conditional call forwarding" to my GV number, but it still went to my ATT voicemail. ATT lady started to conference Google in for help. I had to leave the call, but several hours later i started getting VM thru GV. I'm not sure if the conditional call forwarding numbers just needed time to activate across the network (ATT Lady said that it didn't), or if when she spoke to Google they figured something out.
Good luck everyone. The problem is resolvable with ATT help, I wish I had more details to provide.
I just called my 5X and I got my GV message for when a call is missed. I am coming from a Moto X 2014 that had GV setup as the VM and all I did was move my sim from that phone to the 5X. Not that this helps anyone with a problem, but figured I would chime in on my scenario that does work.
I was having same issue... Seems the only way to resolve is to contact Att. The CSR I spoke with on chat was very knowledgeable of this issue and resolved it in less than 5 minutes. Even still... It's an unnecessary inconvenience
I've had this issue in the past, it randomly started happening on my prior M8. Nothing worked...no MMI codes, online meetings, manual call forward numbers, nothing...I ended up getting it resolved by having ATT advanced technical support manually edit the forwarding scenarios and numbers on the back end. Even they were confused as to why it was happening, and I had to get to the second level of advanced support before the technician had the correct access rights to edit the numbers. This was back in July-ish, and they had been apparently going through some significant "non-cystomer-facing" changes to their backbend VM systems.. All GV working fine for me asof now, and I'm still using the same Nano-SIM card on my 5X that cane from that M8.

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