phone bricked - One (M8) Q&A, Help & Troubleshooting

Hi guys
i have bricked my m8 phone, i can get to the fastboot usb menu it says relocked s-on, but i have deleted the os somehow and it doesnt seem to go to the twrc options menu, maybe because i have relocked it. is there a way to get the phone back to stock or is it a case of buy another phone.
thanks
mat

Hi,
I had an issue similar.
I have completely solved with the EXE version of the stock rom when I thought I had to say goodby to my M8.
Take a look on this thread:
http://forum.xda-developers.com/htc-one-m8/help/return-to-stock-supersu-help-t3170097 from post #8
This EXE has worked perfectly while fastboot commands and file on SD has failed.
good luck
ciao
fausto

mat what's your CID num?

CID is not really interesting, more interesting is the main software version and bootloader version (both can be found in the bootloader menu) especially with s-on. The ruu must match or have a slight higher number as the current build number.
In the worst case you must unlock it, flash twrp and restore a matching backup if available !

Related

[Q] Unable to load ROM

Hi guys,
Hoping someone can help, have bricked my Australian Optus stock One X. I have tried to follow all threads related to loading stock or custom roms from fastboot and am unable to. I still have CWM recovery 5.8.2.7 touch installed.
I had previously rooted it and installed Android Revolution HD 5.1.0 and seemed to be fine but was unstable and would crash and reboot in certain apps. In trying to revert back to stock I stupidly formatted the SD card, DUMB ASS!
I have downloaded stock rom 1.29.401.7-DUO, all-in-one rootkit, and the ARHD ROM and have tried to either:
1) flash ARHD with bootloader still unlocked, doesn't work
2) follow reflashing stock process ie flash stock recovery, relock bootloader, then flash stock ROM, and am getting stuck on just reflashing the stock recovery. When I try to open stock recovery it takes me to a black screen with a red ! in a triangle, this is with the bootloader relocked.
If anyone is able to help an enthusiast noob like me I'd be very appreciative and would also be more than willing to donate for the trouble.
MAKE SURE you have exactly the right RUU for your phone, whatever the rom was on you were using, ie, 1.26, 1.28, 1.29, you need the same version of RUU, i discovered the problem trying to flash RUUs and after 2 days finally got the correct one, thats when i realised, unlike on other phones, you cant downgrade the One X and when recovering it seems to prefer the one that matches what you were using.
Also make sure youre cid is supported in that RUU, ie, HTC 001, TMOB 054, etc etc, mine can only accept 401 roms, so they must match exactly, until we can get S-Off this problem will remain, dont worry about recovery, so the guide on in case of disaster, you cant go wrong with it, relock your bootloader and get your RUU installed, from their update it to your latest ics version and then if you must reflash your cwm and root it.
Thanks for the info, graemeg. After downloading an RUU that was .exe file, I felt I was getting closer, as it was an AU Optus RUU. But it turns out that my current version is 1.28.980.10 and the RUU version was 1.26.980.3 and so yes I met with the non-downgrading issue.
It seems that there is not currently a stock 1.28.980.10 RUU at the moment, so might be using this as an ornament for much longer than I would have hoped/thought. Bummer.
agentorange82 said:
Thanks for the info, graemeg. After downloading an RUU that was .exe file, I felt I was getting closer, as it was an AU Optus RUU. But it turns out that my current version is 1.28.980.10 and the RUU version was 1.26.980.3 and so yes I met with the non-downgrading issue.
It seems that there is not currently a stock 1.28.980.10 RUU at the moment, so might be using this as an ornament for much longer than I would have hoped/thought. Bummer.
Click to expand...
Click to collapse
You can get 1.28.980.10 from htcdev downloads. I would link but I'm a new user, just filter by One X, Optus, and it's there.
Thanks again for the help. I have seen those files on htcdev website, but don't know how to use them
I don't know how to load a RUU that is not a .exe file...if anyone is able to assist, again, I would really appreciate it and will donate once up and running again.
Edit: I just wanted to add that I have tried to follow the thread that explains how to load/flash recovery and boot images via fastboot in command prompt, and have not been able to. So I don't think I'm a complete dumb ass, but do need someone with the knowledge and patience to guide me through it. Please!
First thing first, do you have the right RUU with you ?
If not, maybe this is the one for you : http://hoxroms.serveftp.com/RUU_END...Radio_1.1204.103.14_release_258004_signed.exe
second: do you have fastboot directory set up on your pc ? and htc usb driver too ?
Just starting the download now, I think that could be the RUU I've been looking for. Yes I have the drivers and fastboot directory. Will give this RUU a go and let you know, thanks for the quick reply, ckpv5!
Most important before you run the RUU, you need to:
1) have a stock recovery flashed to you your device first (I believe you already have one)
2) relock the bootloader - fastboot oem lock
3) run RUU, it should work.
THANK YOU!
ckpv5, thank you for the link to the updated RUU. Phone is functioning again, stock. Donation coming your way. Thanks for all your help. agentorange82.

no easy access or UI after deleting internal storage (newbie)

Hi,
Here's my story: I have a factory unlocked M9 bought in Belgium. After reading in XDA, I unlocked the loader, and install TWRP (2.8.5.0). I then made a backup and installed ARHD 5.2.
Everything worked fine, until I decided to sell my device (I live in Argentina, and although I bought the international version, it does not cover 4G band 4). So in order to sell it I wanted to wipe everything back to factory settings. I went ahead and restore my backup. Again everything worked flawlessly, but then I saw some folders in the internal storage that were not supposed to be there (such as maildroid folder, among others). So I went back to TWRP, wipe, advanced, "delete internal SD". oops, wrong choice...
I rebooted and then notices appeared "Unfortunately UI has stopped..../ unfortunately easyaccess has stoped...", losing all functionalities (no touch buttons, I had to restart every time I wanted to change menus).
I restored again the backup...no luck. I then installed again AR 5.2...no luck.
I wanted to RUU (I am not sure I know what it is, but I do know how to follow step by step guides...well at least sometimes...). my phone is S-ON. I tried installing sunshine to S-OFF, but I got the message "No SD card", so it wouldn't let me install it. in fact when I use the HTC file explorer it looks as if there is nothing in the internal storage.
I don't think I can fastboot (USB not recognized). I read that phones needed to be S-OFF ( http://forum.xda-developers.com/one-m9/general/htc-one-m9-dump-t3060545 ), so I don't know what else to do.
I really tried all related posts but I can't find the answer....
Any help is really appreciated (of course I couldn't sell the phone). Thanks.
A RUU is a Rom Update Utility. It's a little program made by HTC to reinstall a stock firmware and/or rom on a phone that is S-ON. Depending on the build number and the CID of your phone the needed RUU is an *.exe or a *.zip.
Are you still able to enter Settings>About>Software Information>More? (Not completely sure whether these are the correct english terms. On my phone it's Einstellungen>Info>Software-Informationen>Mehr.) There you can find the build number of the installed firmware if you are on stock rom.
Otherwise you need to boot into download mode where you can find the build number (written in the line with "OS" at the beginning) and the CID of your phone. Since you never mentioned any branding and you bought the phone in Belgium I'm assuming that the CID is something like HTC__*** and that you can use a European RUU.
Next you need to download the corresponding RUU for your build number (just use Ctrl+F for easier searching) and your CID. Since the CID isn't explicitly mentioned in the RUU names you may have to search for the meaning of your phones CID (for example in a list like this one).
If the needed RUU is a *.zip then you have to rename the file to 0PJAIMG.zip (that's a zero not an O), copy it on an external sd card that is not bigger than 32gb and formatted to fat32 and put the sd card into your phone. If you now enter download mode your phone should guide you through the rest of the procedure.
If the needed RUU is an *.exe then you just have to connect you phone to your pc and start the file (on windows).
Flippy498 said:
Are you still able to enter Settings>About>Software Information>More? (Not completely sure whether these are the correct english terms. On my phone it's Einstellungen>Info>Software-Informationen>Mehr.) There you can find the build number of the installed firmware.
Click to expand...
Click to collapse
I had access, the build number is 1.32.401.17 CL506785 release keys. However from download mode I got Mainversion: 1.32.401.15. So I guess I have to use the latter right? I do not need to be S-OFF, because I can't make it....
Flippy498 said:
Then you need to downlad the corresponding RUU (just use Ctrl+F and enter the build number for easier searching), rename it to 0PJAIMG.zip (that's a zero not an O), copy it on an external sd card that is not bigger than 32gb and formatted to fat32. If you put this sd card into your phone and enter download mode your phone should guide you through the rest of the procedure.
Click to expand...
Click to collapse
Ok there are two 1.32.401.15 version for Europe,that only differs in the release: Which should I use
1. 0PJAIMG_HIMA_UHL_L50_SENSE70_HTC_Europe_1.32.401.15_R1_Radio_01.01_U11440261_56.02.50306G_2_F_release_426891_signed.zip
2. 0PJAIMG_HIMA_UHL_L50_SENSE70_HTC_Europe_1.32.401.15_R2_Radio_01.01_U11440261_56.02.50306G_2_F_release_427846_signed.zip
Flippy498 said:
Edit2: I forgot another important thing. (Sorry, I'm in a little hurry right now.) Your CID needs to correspond to the RUU you want to run. Since you never mentioned any branding I'm assuming that it is something like HTC__*** so that you can use a European RUU. You can find out by booting into download mode. (I'm not completely sure whether it's written there if you are S-ON. If not you can either try using an app like CID Getter or the fastboot command "fastboot getvar all".) If your CID differs from HTC__*** I would suggest you to post it here together with the build number so that it's easier for me or someone else to guide you to the correct RUU.
Click to expand...
Click to collapse
I cannot install anything as the internal storage is not recognized by the OS. However I was able to fastboot:
OS-1.32.401.15
HTC__031
Kernel: lk
Thank you for your help!
gsember said:
I had access, the build number is 1.32.401.17 CL506785 release keys. However from download mode I got Mainversion: 1.32.401.15. So I guess I have to use the latter right? I do not need to be S-OFF, because I can't make it....
Click to expand...
Click to collapse
I think that the original stock was 1.32.401.15 as ARHD 5.2 that I flashed comes with the 1.32.401.17
Yes, that's right. Since there has not been an aboot update until now you can also try to install the 1.32.401.8 RUU and then update via the stock OTA function. I've done this with my phone before I got S-OFF so I know that it works. This way you can be sure that the correct version of the 401.15 firmware gets installed.
Flippy498 said:
Yes, that's right. Since there has not been an aboot update until now you can also try to install the 1.32.401.8 RUU and then update via the stock OTA function. I've done this with my phone before I got S-OFF so I know that it works. This way you can be sure that the correct version of the 401.15 firmware gets installed.
Click to expand...
Click to collapse
Ok, I already installed the first release of 1.32.408.15. it worked flawlessly. Should I relock (or lock) the phone to receive OTA?
Use a 32 GB card tip saved my day! ( I had a 128 GB which the phone didn't read)
Thank you all.
I am now trying the second release as the first one did not recognize 5G wifi networks.
Is it possible to receive OTA once you have an unlocked bootloader? XX.15 is the latest version? because ARHD has XX.17?
thanks again
Actually I don't know whether it's necessary to relock the bootloader if you want to install an OTA but I would guess it is. The 401.15 version is the latest European one. 401.17 is only receivable on HTC__J** but llabtoofer stated on his twitter account that the next European update is waiting around the corner.
You mentioned earlier that you cannot connect your phone with your PC and that fastboot isn't working. Did you try to connect your phone to another PC/Laptop (maybe your parents/siblings/friends can help you out if you don't own another one)? As far as I know there is no way to relock bootloader without a PC.
Flippy498 said:
Actually I don't know whether it's necessary to relock the bootloader if you want to install an OTA but I would guess it is. The 401.15 version is the latest European one. 401.17 is only receivable on HTC__J** but llabtoofer stated on his twitter account that the next European update is waiting around the corner.
You mentioned earlier that you cannot connect your phone with your PC and that fastboot isn't working. Did you try to connect your phone to another PC/Laptop (maybe your parents/siblings/friends can help you out if you don't own another one)? As far as I know there is no way to relock bootloader without a PC.
Click to expand...
Click to collapse
Thanks. Everything is working smoothly. Actually fastboot is working. I won't continue to play.....
Appreciate your answers

Can't get my HTC One M9 back to stock [HELP NEEDED]

RELOCKED
S-ON
OS : 2.10.401.1
CID: HTC_0031
Hello Guys,
I have a major problem getting my HTC M9 back to stock!
My first problem began when i was trying to update my ViberRom from 5.1.1 to Marschmallow, the problem that i had was that my recovery could not update. But when i updated it to 3.0.0 or something like that, i couldn't boot my ViberRom (because that was still 5.1.1).
So in order to fix that problem i thought that i could return my HTC M9 back to stock with an RUU, however since i have the EU/International version (2.10.401.1), i could not use the .exe version HTC provided themselves on their own website. After looking on the internet i found an RUU which corresponded with my version (2.10.401.1) it was a ZIP file so i needed to either flash it or put it on my SD card.
After a while a new problem arose, I have no S-OFF, but after reading several threads i did not matter as long as i had the right RUU version or higher (as well as matching CID, MID). Several articles and threads also mentioned that when i wanted to flash an RUU with S-On i would need to re-lock my bootloader and so i did.
With a locked bootloader i tried flashing the RUU, but everytime when i do it my FASTBOOT.EXE crashes!
Sorry if i am being a NOOB right now, but i really don't know what to do now, My Rom won't boot and i cant acces my recovery. I already treid Unlocking my bootloader again, and after completing every step, including choosing the option to unlock it on the phone itself using the volume buttons, it still states: RELOCKED
I really hope you guys can help me with my problem!!
Kind regards,
Roan
(sorry for anything that may be not clear, English is not my native language)
Roanvdw said:
RELOCKED
S-ON
OS : 2.10.401.1
CID: HTC_0031
Hello Guys,
I have a major problem getting my HTC M9 back to stock!
My first problem began when i was trying to update my ViberRom from 5.1.1 to Marschmallow, the problem that i had was that my recovery could not update. But when i updated it to 3.0.0 or something like that, i couldn't boot my ViberRom (because that was still 5.1.1).
So in order to fix that problem i thought that i could return my HTC M9 back to stock with an RUU, however since i have the EU/International version (2.10.401.1), i could not use the .exe version HTC provided themselves on their own website. After looking on the internet i found an RUU which corresponded with my version (2.10.401.1) it was a ZIP file so i needed to either flash it or put it on my SD card.
After a while a new problem arose, I have no S-OFF, but after reading several threads i did not matter as long as i had the right RUU version or higher (as well as matching CID, MID). Several articles and threads also mentioned that when i wanted to flash an RUU with S-On i would need to re-lock my bootloader and so i did.
With a locked bootloader i tried flashing the RUU, but everytime when i do it my FASTBOOT.EXE crashes!
Sorry if i am being a NOOB right now, but i really don't know what to do now, My Rom won't boot and i cant acces my recovery. I already treid Unlocking my bootloader again, and after completing every step, including choosing the option to unlock it on the phone itself using the volume buttons, it still states: RELOCKED
I really hope you guys can help me with my problem!!
Kind regards,
Roan
(sorry for anything that may be not clear, English is not my native language)
Click to expand...
Click to collapse
Fastboot crashes because it can't handle files over 2 GB. There is a different fastboot you need to use called htc_fastboot. Search the forum for a link. Or I'll find one if i can. Commands are exactly the same as fastboot, just add "htc_" in front of fastboot.
Here you go:
https://www.androidfilehost.com/?fid=95916177934550031
jollywhitefoot said:
Fastboot crashes because it can't handle files over 2 GB. There is a different fastboot you need to use called htc_fastboot. Search the forum for a link. Or I'll find one if i can. Commands are exactly the same as fastboot, just add "htc_" in front of fastboot.
Here you go:
Click to expand...
Click to collapse
IT WORKED, very grateful man, very weird that i could not find this problem in the forum though, maybe i just suck at searching.
i have the same problem, i cant even find RUU.zip file, if you could help me with that, would really appreciate it

Help! After S-ON bootloader shows Software Status: Modified + can't boot

So I decided to use Sunshine to S-off and then root my brand new HTC 10. That all worked great and didn't even need to wipe my data. Unfortunately I just discovered the front-facing camera isn't working (just won't switch at all), so I need to return my phone. I did backups of everything, flashed stock recovery back, then did
Code:
fastboot oem writesecureflag 3
because that's what this thread said to do.
Now the phone only boots straight to the bootloader. It says Software status: Modified up the top and I can't boot up (when I select reboot it goes straight back to the bootloader). What do I do?
If you are currently S-ON LOCKED, just run a RUU to restore your software to fully stock and the "modified" tag will become "official".
Clonkex said:
So I decided to use Sunshine to S-off and then root my brand new HTC 10. That all worked great and didn't even need to wipe my data. Unfortunately I just discovered the front-facing camera isn't working (just won't switch at all), so I need to return my phone. I did backups of everything, flashed stock recovery back, then did
Code:
fastboot oem writesecureflag 3
because that's what this thread said to do.
Now the phone only boots straight to the bootloader. It says Software status: Modified up the top and I can't boot up (when I select reboot it goes straight back to the bootloader). What do I do?
Click to expand...
Click to collapse
Flashing RUU before running the cmd back to S-ON is the safest way to go.
Follow instructions from poster above and all should work out fine.
Ok, I've found the thread with the RUU, but it doesn't list my CID (OPTUS001). Does that matter?
Clonkex said:
Ok, I've found the thread with the RUU, but it doesn't list my CID (OPTUS001). Does that matter?
Click to expand...
Click to collapse
you cant flash any of the others unless you are s-off soooo
I dont know too much about how RUU's are packaged but I wonder if someone could make you a custom RUU that your phone would accept?
Im gonna dig through my zip out of curiousity lol..
REtails said:
I dont know too much about how RUU's are packaged but I wonder if someone could make you a custom RUU that your phone would accept?
Im gonna dig through my zip out of curiousity lol..
Click to expand...
Click to collapse
the RUUs have to be signed by HTC for S-ON phones to accept it
I just ended up sending the phone back (since the front camera was in fact broken) and we'll see what they say.

HTC one m9 STUCKED. NO Recovery Mode, NO Download mode,but still booting into android

Hi, everybody, This is my first thread in this wonderfull comunity.
I own a HTC one m9 Hima UHL
-Android 5.0.2
-Sense 7.0
-Soft. version: 1.10.709.2
-MID: 0PJA11000 (the original was 2PRG10000)
-CID: 11111111 (the original was HTC__621)
-What is really great is that I GOT S-OFF AND BOOTLOADER UNLOOKED (also rooted by KINGO app)
As the title says I can boot into android and use my phone normally, but due to a several tries to update my phone to android Nougat, I surelly did something wrong
-RUU.EXE NOT WORKING (I just tried with RUU1.36.709.3.exe)
Not because of the version, is bause I can not enter in download mode, afeter running the wizard it just reboot the device.
-I DO CAN ENTER TO BOOTLOADER MODE
But anithing to do from here, if I go to to recovery (latest TWRP installed when download mode still working) or download mode, It goes to the same place "nowere", just appear a message bellow about flashing unoficial Rom, and legal stuffs, etc......
PLEASE ANY HELP (about something not tried yet) WILL BE TOTALLY APPRECIATE
I JUST WANT TO TAKE MY PHONE TO STOCK AGAIN (keeping the s-off and boatloader)
PS:
I read that once getting s-off and bootloader unlocked, it would be normal to "Cross-Flash firmware", so what I was trying to do before messing all up was to install a different firmware (different SKU or region, e.g. 3.x.617.x), and once there apply the recent released 4.19.617.1. (If somebody can correct me about this as well it would be great, but my priority now is to reset my phone to factory, no problem about personal data loss)
jhon222 said:
Hi, everybody, This is my first thread in this wonderfull comunity.
I own a HTC one m9 Hima UHL
-Android 5.0.2
-Sense 7.0
-Soft. version: 1.10.709.2
-MID: 0PJA11000 (the original was 2PRG1000)
-CID: 11111111 (the original was HTC__621)
-What is really great is that I GOT S-OFF AND BOOTLOADER UNLOOKED (also rooted by KINGO app)
As the title says I can boot into android and use my phone normally, but due to a several tries to update my phone to android Nougat, I surelly did something wrong
-RUU.EXE NOT WORKING (I just tried with RUU1.36.709.3.exe)
Not because of the version, is bause I can not enter in download mode, afeter running the wizard it just reboot the device.
-I DO CAN ENTER TO BOOTLOADER MODE
But anithing to do from here, if I go to to recovery or download mode, It goes to the same place "nowere", just appear a message bellow about flashing unoficial Rom, and legal stuffs, etc......
PLEASE ANY HELP (about something not tried yet) WILL BE TOTALLY APPRECIATE
I JUST WANT TO TAKE MY PHONE TO STOCK AGAIN (keeping the s-off and boatloader)
PS:
I read that once getting s-off and bootloader unlocked, it would be normal to "Cross-Flash firmware", so what I was trying to do before messing all up was to install a different firmware (different SKU or region, e.g. 3.x.617.x), and once there apply the recent released 4.19.617.1. (If somebody can correct me about this as well it would be great, but my priority now is to reset my phone to factory, no problem about personal data loss)
Click to expand...
Click to collapse
First of all: Please reduce the size of the text in your post. It's hard to read.
You can flash RUUs for different regions with S-OFF but you don't own a M9. The M9 has 0PJA***** model IDs. Your phone's original model ID is 2PRG1000. It's probably a M9+ or a M9+ Prime Camera edition or something like that. These devices are completely different than the M9. Therefore you shoudn't flash any M9 files on your phone unless you want a fancy new paperweight.
I recommend you reverting your MID and your CID back to their original values and try to flash a RUU for your device. (I don't know whether there is one you could use. I don't own your device and therefore have no knowledge about the file that are available for it.) If you can't find a suitable RUU you'll need to contact Llabtoofer's RUU Service.
Flippy498 said:
First of all: Please reduce the size of the text in your post. It's hard to read.
You can flash RUUs for different regions with S-OFF but you don't own a M9. The M9 has 0PJA***** model IDs. Your phone's original model ID is 2PRG1000. It's probably a M9+ or a M9+ Prime Camera edition or something like that. These devices are completely different than the M9. Therefore you shoudn't flash any M9 files on your phone unless you want a fancy new paperweight.
I recommend you reverting your MID and your CID back to their original values and try to flash a RUU for your device. (I don't know whether there is one you could use. I don't own your device and therefore have no knowledge about the file that are available for it.)
Click to expand...
Click to collapse
Dear sir, @Flippy498
Im really greatful for your answer, I can not understand why I did not see what is obvious, It is not the model I thought...
Besides de MID, the product is not Hima, but HIMARUHL, the ram 2gb and Camera 13mp... (yeahh Im very silly)
I searched over Internet and badly there is not too much information about this especific MID number (2PRG10000), wich I think now belonges to a "HTC ONE M9E". Beyond the fact that there is a RUU available or not, I think I can not install one, because once an ruu.exe is runned this one tried to enter to download mode, wich is unavailable, then reboot and throw the error "USB communication failed", Before messing up the phone, the RUU.exe throwed the "signature error" WICH I UNDERSTAND NOW, because I was trying tu run the wrong one; so I appreciate if you suggest me another way different to ruu.exe installing.
Thanks for your great attendance.
jhon222 said:
Dear sir, @Flippy498
Im really greatful for your answer, I can not understand why I did not see what is obvious, It is not the model I thought...
Besides de MID, the product is not Hima, but HIMARUHL, the ram 2gb and Camera 13mp... (yeahh Im very silly)
I searched over Internet and badly there is not too much information about this especific MID number (2PRG10000), wich I think now belonges to a "HTC ONE M9E". Beyond the fact that there is a RUU available or not, I think I can not install one, because once an ruu.exe is runned this one tried to enter to download mode, wich is unavailable, then reboot and throw the error "USB communication failed", Before messing up the phone, the RUU.exe throwed the "signature error" WICH I UNDERSTAND NOW, because I was trying tu run the wrong one; so I appreciate if you suggest me another way different to ruu.exe installing.
Thanks for your great attendance.
Click to expand...
Click to collapse
Your phone seems to have a mediatek processor. Those devices need to get handled a bit different than snapdragon devices. However, I absolutely have no experiences with mediatek devices. If I were you I'd contact the service I linked in my earlier post...

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