Develop Bugs

Downgrading, Denying, Destroying

So I got myself an HTC Blue Angel a while back and it's great. My wife wanted one too so I got another one from Ebay. This one is not so great!
The sync slot seemed kind of loose and it wouldn't function hooked up to the cable. It did however work when sitting in the cradle. Since it seemed to be working I proceeded to upgrade the ROM to the latest Winmo 6.1, and started to put some programs and games on for her.
Well I got busy doing other things for a couple days, and when I go to plug it in again to sync and install a few more things the screen dims, getting garbled and finally goes black. The charging light slowly turns to red. I take it off the cradle, and try the sync cable just to check. No deal. I soft reset and I see that the radio versions say "None". I hard reset and the thing seems to work fine again.
But any time I try to sync or charge it the thing just pukes and shuts down. The batteries do charge while plugged in, but it's non-functional. To make matters worse I attempted to put my Sim card in and realize the phone isn't working either. So now I have a wifi/music/movie device with no phone.
Now the Ebayer I bought it from has a 30 day return policy, but I'm afraid that if I mention I upgraded the ROM away from OEM that they'll say I'm out of luck, thank you and goodbye.
Does anyone know a way to get the OEM ROM back onto this thing without using a sync cable/cradle? It goes into bootloader mode, but of course can't connect to cradle or sync cable making that worthless unless there's a way to IRDA, bluetooth, or wi-fi a ROM upgrade.
Or, how about a way to erase the ROM altogether so they don't know I upgraded it to begin with? I know, that's a crummy way to think, but the device is junk anyways. Shame on me for thinking devious, but shame on them for selling me a device that "Works great".
Any help/advice would be appreciated!

[Q] GNex will not charge / USB Host not recognised

Hey all
Wonder if anyone can shed any light on what I think is a unique problem - in that I can't find anyone with the exact same issue.
Last weekend I took the SIM card from my GN to place in another phone I was trying out. The GN was powered back on and being used on WIFI as I was doing comparisons, shooting some video of the new phone with it etc.
Popped the GN in a drawer without thinking and left if powered on
(see if you can guess where this is going)
Messed around with the other phone for about 4 days, got my GN out of the drawer and went to put the SIM back in my GN.
1. GN would not turn on initially at all. No recovery, nothing. (solved)
Read some posts on XDA and elsewhere, people with similar issues mentioning a long (5min+) battery pull would wake her up. Dutifully I obliged and the phone did indeed wake up. However, battery was totally dead and phone shut back down.
2. GN will not accept charge from a wall charger when phone is on.
Whilst the phone seems to take a 'trickle' charge whilst powered off (battery charge animation is on), this is exceptionally slow. Took all night to get to about 50% charged to allow me to boot up and have a look around. Whilst the phone is powered on, it will not recharge. tried all sorts of official and other USB and mains cables.
3. When connected to a PC via USB, will accept charge, but error message notes that USB Device not reconised, troubleshoot? etc...
Phone won't mount. Status says it is charging over AC.
So what's up? I assume the battery died big time over the 4 days i left it. A have a new official battery in the post to resolve but... didn't anticipate the issues with USB connection etc. Worried the phone might be partially bricked/borked/knackered.
Phone is GSM 16Gb currently on 4.0.2 and totally stock. So no tinkering to date has caused this. Only event that proceeded the issue was the full battery drain.
Any hints / tips / info / moral support gladly accepted.

Really sounds like you're phone was already borked, just waiting for the right time to tell you. You might've hurt it's feelings.
Sent from my Galaxy Nexus using XDA App

Sounds like it's emotionally scarred from being abandoned for another phone and left in a cold dark danky drawer for half a week.
Have you tried reinstalling the USB drivers?
Also could try factory reset as well as try unlocking it and relocking. Worst case, send it in repair, just tell them it's heartbroken.

Heartbroken, I like it... Worse still I was testing out a Windows Phone. What a phone philanderer I am.
The drawer was nice and dry though I assure you.
How would I install USB drivers?
Sent from my Galaxy Nexus using XDA App

GringoMonkee said:
Heartbroken, I like it... Worse still I was testing out a Windows Phone. What a phone philanderer I am.
The drawer was nice and dry though I assure you.
How would I install USB drivers?
Sent from my Galaxy Nexus using XDA App
Click to expand...
Click to collapse
Assuming you're on a windows since you called it a PC..
Try and see if windows can install it for you.
Go to Start > Run > Enter "device installation" in the search > select "Change device installation settings" > Select "Install driver software from windows update if it's not found on my device"

Many have seen this type of problems, see http://forum.xda-developers.com/showthread.php?t=1427539
It's a hardware issue, but is fixable if you want to change the USB port yourself

Thanks.
Then post you link to seems to be about 'phantom' charging when no cable is connected. This is the opposite in a way - it won't charge when turned on at all.
New battery arrived today. No change. Device still trickle charges when powered off, but doesn't charge on mains power, and still will not recognise when plugged into an XP or Linux machine.
Gonna try a factory reset and will update.
Let me know of any ideas and or people with the same issue. I'm still of the opinion I haven't seen a thread with this same issue. Would be happy to be corrected.
Cheers

Well, a factory reset did nothing...
Stuck...

If you read the thread, many have had this exact problem, including myself. For me the phantom charging happened a while after it refused to charge.

What the actual ****...
I just tried what can only be described as the 'toothpick trick' : pushing down the connector nub inside the USB port on the phone et voila, now acting as normal.
I can only describe that as a really ****ty example of workmanship from Samsung.
And it would be after I reset the device as well.
Do you think this one's a definite hardware issue / defect? Seems a crazy thing to happen.

I had the same problem and search as I might, I could find no solution and had to send it in for repairs. The good news is, if you send it directly to Samsung (and dont go through your carrier), they were really fast about it and I had my phone back within a week

Lol, I was the one figuring out the toothpick trick I ordered the phone from clove.co.uk the first week it was released, and had this issue haunt me after a few weeks. As I'm in norway, I was not looking forward to sending it in, so tried to fix it myself. I tried "everything", including short circiut some pins in the plug on purpose, but what finally fixed it for me was to buy a OEM USB Charging board on ebay and replace it myself.
I know, really ****ty QA at Samsung.

Not looking forward to sitting and waiting to see if this is a recurring issue.
How much of a job is replacing the board on the phone?
Sent from my Galaxy Nexus using XDA App

Not that hard. The phone is easy to pick apart, and you can just "plug" in the new card with two simple connectors.

Turns out it is a recurring issue.
Is this the sort of thing that would be classed as due a replacement phone?
Sent from my Galaxy Nexus using XDA App

zoolake said:
I had the same problem and search as I might, I could find no solution and had to send it in for repairs. The good news is, if you send it directly to Samsung (and dont go through your carrier), they were really fast about it and I had my phone back within a week
Click to expand...
Click to collapse
I am having a very similar issue that I believe is hardware. Sometimes charges, sometimes won't. BUT it will not be recognized through USB on my PC so I can not flash stock images unroot and lock the bootloader back up. Where you completely stock and unrooted before you sent it in to samsung? I have to find some way to get it back to stock so I can get get this fixed...

chuckdz3 said:
I am having a very similar issue that I believe is hardware. Sometimes charges, sometimes won't. BUT it will not be recognized through USB on my PC so I can not flash stock images unroot and lock the bootloader back up. Where you completely stock and unrooted before you sent it in to samsung? I have to find some way to get it back to stock so I can get get this fixed...
Click to expand...
Click to collapse
Yes, I know there are many topics on this, but mine is a little different, and this appears to be the most current thread.
I have a galaxy nexus that I got from Google IO last summer. It has worked great until last week. It stopped taking a charge. When I would plug it in with the same plug I have used for months, it would show the lightning bolt, but not charge. I tried the toothpick thing but no luck and ended up breaking the usb port. So, I bought a replacment usb board off ebay and installed that. Now, when I plug the phone in, still no charge, but my computer does recognize the phone.
Then after the 4.2.2 update, I no longer see the lighting bolt, but it still does not charge. I have been charging the battery at night. I cut off the end of a usb cable and use electrical tape to tape the two stripped wires to the battery. But that only provides an 80% charge and doesnt last the whole day.
1) Not a usb port issue, but might be a motherboard issue?
2) Not a toothpick fix
3) Maybe a software issue?
4) Maybe time to buy the Nexus 4?

charging/usb port problem - can't un-root

I've seen this problem mentioned before, but no good fixes.
My phone won't charge while on, but will when off. Charging has always been a little buggy, but now seems stuck this way.
The problem seems to keep my phone from connecting to the computer - neither the mac android download program will recognize the phone, nor will it charge off the computer, nor will the wugfresh tool see it when plugged into my PC.
I rooted/unlocked using the wugfresh tool (kept the stock ROM) and figure I need to warranty replace the phone - but because the computer won't recognize it, I don't know how to un-root/re-lock it.
Question - 1. anybody know how to fix my usb charging/recognition problem? 2. assuming not, is there a way to un-root/re-lock the phone without needing to plug the phone into a computer?
Thanks very much!

Does it charge with the phone on from AC? And when it's plugged up to your mac, does it have the thing in the notification bar saying its connected?
It's possible you have a bad cable, just to eliminate the easy fix first. It should charge fine with any mini USB charger.
If you can get it to charge from AC, I'd try a different computer if possible or if not maybe a re-install of the drivers.
Next, as maybe a last ditch effort, it's possible the ROM got corrupted, though I'm not sure how likely that would be. I'm sure you can get the stock ROM to flash in Clockworkmod but the only way to re-lock the bootloader that I know of requires a PC.
Maybe someone else can chime in weather or not Samsung actually cares if you're unlocked when it comes to a warranty for a hardware problem. Also, what carrier do you have? They may just give you a new phone themselves and again, maybe someone can tell you if they actually look at whether you've modded your phone.

Thanks for the reply.
Yes, when it's hooked up to an AC adapter and the phone is ON, I get no charging. When the phone is on and hooked up to a computer (both PC and mac), I get no charging. No upper right hand corner battery indicator change.
In fact, when the phone is off and hooked up to AC power, it seems to be hit-and-miss as to whether or not it actually charges.
Plugged into a computer, I get nothing - it doesn't register a device is attached at all.
I think that's a great question - if you return an un-locked phone, do they definitely get mad at you? I wonder if that's been asked in the forums before...maybe I'll make a different thread?

Also, from clockworkmod, how can I flash the original rom, as you suggested?
I've already factory re-set the phone and even flashed a different ROM just to see what would happen - and it didn't fix the charging issue.

Try this https://play.google.com/store/apps/details?id=eu.chainfire.mobileodin.pro
Sent from my Galaxy Nexus using xda premium

I literally had this exact issue over the weekend where it would charge when powered off but then the USB would completely die when the phone was turned on. All after using my incar charger. It seems the port inside the phone got bent so that the board inside was almost touching the bottom of the phone. If held flat on your palm...
I fixed it by bending the board back up with a knife so its dead in the middle of the port. No problems charging now.

this exact problem has been an issue for me as well, contacted Samsung and told them i bought it second hand and they issued a rma and sent me a ups label t send it in. This is my first phone that broke before I even had a chance to root it. I was pissed at Htc so decided to try something new. Going back to my T-Bolt for a while now.
My phone charges sometimes, others it doesnt. Sometimes the "Nintendo blow" works, other times it requires force. Eventually I can always get it to charge, but it can take a half hour of playing with it. I have multiple cables, original Samsung batteries, and lots of experience inside phones, and have never had an issue that I couldnt FULLY determine was hardware or software. Samsung claims they have never seen this issue. lol. Obviously they dont visit the forums

cymru said:
I literally had this exact issue over the weekend where it would charge when powered off but then the USB would completely die when the phone was turned on. All after using my incar charger. It seems the port inside the phone got bent so that the board inside was almost touching the bottom of the phone. If held flat on your palm...
I fixed it by bending the board back up with a knife so its dead in the middle of the port. No problems charging now.
Click to expand...
Click to collapse
great idea - i was using my car charger this weekend. i'll give it a shot.
update - i bent the little board up off the bottom, and now i can't fit the charger in it. uhoh.

This is becoming a bigger and bigger issue. Please star and/or comment on this issue: http://code.google.com/p/android/issues/detail?id=23789

I sent my galaxy to Samsung 2 weeks ago, it is due to arrive back today. They paid postage each way and the invoice says they replaced a component (no detail) and updated software and prl. I was already on the current release so not sure what to expect. But it is good to know they are taking care of us.

SM-P607T Charging Issue

I've got a Samsung Galaxy Note 10.1 (2014 edition) SM-P607T tablet. It has not been activated on the T-Mobile network, just used as a WiFi device. Stock Android version 5.1.1. Never been rooted
About a month ago, it stopped charging. It's a couple years old now, and I purchased it factory refurbished (a couple years ago), so I assumed it was the battery. Took it in and they replaced the battery (which was a fiasco in it's own right, but I won't go into that here). But, that did not fix the issue. If I've got the tablet on, it will show that it is charging for about 30 seconds, then the battery shows not charging (either no indicator on the battery or a red "x"). If the tablet is OFF, it seems to be charging just fine.
What I've done:
--Replaced the charging port ribbon--the USB connector was actually broke in one corner, so I thought that was the issue.
--Reset the battery-- a couple of times
--Factory Reset the tablet--a couple of times
--Called Samsung Technical Support. They think it's a software issue, and had me call T-Mobile (since it's a T-Mobile tablet)
--Called T-Mobile. The guy walked me through the power/volume down reboot thing. I get the "Custom ROM install" thing. (Sorry, don't have the exact wording in front of me...) The "this may have been rooted" thing. Which *I* have not done. T-Mobile can't help me anymore.
--Did some more searching and got information to download KEIS. Downloaded it to my Windows 10 laptop, followed the instructions, plug tablet into the USB port and....
-- Get the "the USB device malfunctioned, Windows doesn't recognize" blather. Researched THAT, updated USB drivers on my computer and STILL get the same notice. Powered the computer down, unplugged it, took the battery out, put battery in, plugged it back in, powered up and, still...no go. Still doesn't recognize it.
So, now what? Is there a way "unroot" a tablet without hooking the tablet up to a computer, ie, via MicroSD? I suspect that if I could get it back to an "unrooted" state, I might be able to get T-Mobile's help proper. Any other suggestions as to what to do to get this silly thing running properly again?
I've got someone on another forum saying my battery connector is broke and needs soldering, but it charges fine powered off...
I miss my tablet. I've been using my son's old one and it's screen is too small and it doesn't use the S-Pen and...

sylvantrails said:
I've got a Samsung Galaxy Note 10.1 (2014 edition) SM-P607T tablet. It has not been activated on the T-Mobile network, just used as a WiFi device. Stock Android version 5.1.1. Never been rooted
About a month ago, it stopped charging. It's a couple years old now, and I purchased it factory refurbished (a couple years ago), so I assumed it was the battery. Took it in and they replaced the battery (which was a fiasco in it's own right, but I won't go into that here). But, that did not fix the issue. If I've got the tablet on, it will show that it is charging for about 30 seconds, then the battery shows not charging (either no indicator on the battery or a red "x"). If the tablet is OFF, it seems to be charging just fine.
What I've done:
--Replaced the charging port ribbon--the USB connector was actually broke in one corner, so I thought that was the issue.
--Reset the battery-- a couple of times
--Factory Reset the tablet--a couple of times
--Called Samsung Technical Support. They think it's a software issue, and had me call T-Mobile (since it's a T-Mobile tablet)
--Called T-Mobile. The guy walked me through the power/volume down reboot thing. I get the "Custom ROM install" thing. (Sorry, don't have the exact wording in front of me...) The "this may have been rooted" thing. Which *I* have not done. T-Mobile can't help me anymore.
--Did some more searching and got information to download KEIS. Downloaded it to my Windows 10 laptop, followed the instructions, plug tablet into the USB port and....
-- Get the "the USB device malfunctioned, Windows doesn't recognize" blather. Researched THAT, updated USB drivers on my computer and STILL get the same notice. Powered the computer down, unplugged it, took the battery out, put battery in, plugged it back in, powered up and, still...no go. Still doesn't recognize it.
So, now what? Is there a way "unroot" a tablet without hooking the tablet up to a computer, ie, via MicroSD? I suspect that if I could get it back to an "unrooted" state, I might be able to get T-Mobile's help proper. Any other suggestions as to what to do to get this silly thing running properly again?
I've got someone on another forum saying my battery connector is broke and needs soldering, but it charges fine powered off...
I miss my tablet. I've been using my son's old one and it's screen is too small and it doesn't use the S-Pen and...
Click to expand...
Click to collapse
Have you gone into the device manager on your computer and told it where to manually locate the drivers?

Toneman07 said:
Have you gone into the device manager on your computer and told it where to manually locate the drivers?
Click to expand...
Click to collapse
I think so.
Anyway, I had ordered a replacement tablet and it came yesterday and it has the option to be activated on Verizon, should I so choose, so I am going to get rid of this tablet and not worry anymore about it.

sylvantrails said:
I've got someone on another forum saying my battery connector is broke and needs soldering, but it charges fine powered off...
Click to expand...
Click to collapse
Mine does the exact same thing.
I think the actual problem is that the tablet and charger need to be able to "talk" to each other, and if the USB port is fubar'ed, they can't talk.
This tablet has some VERY strict charging requirements; every thread I've been able to dig up all but DEMANDS you use the charger that came with the tablet. The battery is SO F-ING HUGE that most chargers just can't keep up. (Look around at the battery mAH ratings on any other tablet; they're usually in the 5000-6000 range; the P607T is nearly 9000.)
(you mention that you bought another tablet; I'm posting this so that others might keep up...)
-blaine

Frankenbiker said:
Mine does the exact same thing.
I think the actual problem is that the tablet and charger need to be able to "talk" to each other, and if the USB port is fubar'ed, they can't talk.
Click to expand...
Click to collapse
I had this problem even after changing out the USB port, unfortunately. (Actually, it wouldn't charge at all with the broken USB port, but would with the new one...just only when off.)
This tablet has some VERY strict charging requirements; every thread I've been able to dig up all but DEMANDS you use the charger that came with the tablet. The battery is SO F-ING HUGE that most chargers just can't keep up. (Look around at the battery mAH ratings on any other tablet; they're usually in the 5000-6000 range; the P607T is nearly 9000.)
(you mention that you bought another tablet; I'm posting this so that others might keep up...)
-blaine
Click to expand...
Click to collapse
I had it work just fine for nearly 2 years using a Samsung charging cord and appropriate plugs...they have to be 5 Volt plugs, not 2.x Volt plugs. Not-Samsung charging cords were a hit or miss...with all of our devices...so it was just easier to buy Samsung cords.
Oh, and I replaced it with another 2014 Note, just a Verizon one instead of a T-Mobile. (Not that THAT matters too much as I don't currently have it activated...and will probably activate it on ...gasp... Tracfone!

KFHD Bricked- TIme to give up?

So I have a 2012 era KFHD (I think TATE is the model?) that I had been running Beanstalk 6.0 for the last couple of years or so. It was fun until recently I noticed it would bootloop when the screen isn't on. That is, if I let the device go to sleep, it would reboot, and keep doing that until I either shut down or kept the screen on.
I thought maybe it was a software issue so I decided to wipe everything and start over. I got a little overzealous in my wiping everything from TWRP, and accidentally wiped the system partition too. Now there is no OS.
So I guess the next thing to do would be to install another ROM. So I have a zip to flash, but I can't get it onto my device. If I mount storage in TWRP and plug the USB cable in, it isn't recognized by the computer. Nothing, not even that "dun dun" sound windows makes when an unrecognized device is connected. Its like it isn't there. But the Kindle charges (TWRP shows the percentage going up). I'm wondering if my problem is hardware related, perhaps the USB port is the cause of the problem and therefore it won't let connect?
I'm out of ideas at this point. Any suggestions are welcome, otherwise perhaps time to toss this thing?

Check your usb cable is NOT a "charge only" type, some of the early cheap cables packed with cellphones only supported the charging pins, hence not being recognized or data
Hope this helps

Appreciate the attempt, but no- I know this is a working USB cable. I leave it attached to my computer for transferring data to/from devices. Just a couple of weeks ago I used it to update TWRP on one of my phones and a few days ago used it to transfer nearly 1000 photos from a vacation. So, I know it isn't the cable.
I'm pretty sure its the USB port, as that's the only thing that would explain why it also shuts off suddenly if I plug it in during certain power states. I think whatever chip is used to regulate power from the power got fried, and it effected the USB's functionality in general. I replaced it with an HD8, but I do miss this little powerhouse. In some ways I think I still liked it better for casual reading / watching / etc than the newer 8" model. And I definitely liked the vanilla Android I could install on it better than Fire OS, which I'm stuck with on the 8" currently, and the HDMI out port was handy on vacations (hotel room TV).
But for now, I'm giving up- Can't bring myself to throw it out so its sitting in a closet until I probably decide it really has no value and chuck it.