Kindle Fire HD 8.9 stuck in animated Kindle Fire logo - 8.9" Kindle Fire HD Q&A, Help & Troubleshooting

Hey guys. I've been reading all the other threads regarding being stuck while booting and none of the solutions seem to work. I've rooted this Kindle about two years ago and I haven't touched anything since then. When I turn on the kindle while connected to the PC and device manager is open, Jem-PVT-Prod-04 will appear and then disappear almost immediately. When I try to update the driver in the device manager using the jem usb driver that I downloaded from a link posted here, it says that it encountered an error ( the hash for the file is not present. The file is likely corrupt or the victim of tampering). If I try to install driver using the inf file, it will show the same error.
When I try to fastboot using (fastboot -i 0x1949 getvar product) in cmd, (it will show waiting for device). After I plug my kindle in and waited for several minutes, it's still waiting for the device.
Please help. Thanks.

I have the same problem !! Has anyone found a hack yet ? Please help me out !!
michael387 said:
Hey guys. I've been reading all the other threads regarding being stuck while booting and none of the solutions seem to work. I've rooted this Kindle about two years ago and I haven't touched anything since then. When I turn on the kindle while connected to the PC and device manager is open, Jem-PVT-Prod-04 will appear and then disappear almost immediately. When I try to update the driver in the device manager using the jem usb driver that I downloaded from a link posted here, it says that it encountered an error ( the hash for the file is not present. The file is likely corrupt or the victim of tampering). If I try to install driver using the inf file, it will show the same error.
When I try to fastboot using (fastboot -i 0x1949 getvar product) in cmd, (it will show waiting for device). After I plug my kindle in and waited for several minutes, it's still waiting for the device.
Please help. Thanks.
Click to expand...
Click to collapse

Related

[SOLVED] Stuck at the KF logo

I seriously need some help. My normally fierce Google-fu has failed me. I have searched countless threads on here (and elsewhere) and tried just as many solutions, but I haven't had any luck. My Kindle Fire is stuck at the "Kindle Fire" boot logo. I was using the KF utility, and ADB status was online, everything looked good. I chose the option to root and install TWRP. However, it couldn't grab TWRP through my corporate firewall/proxy, so it skipped it, placed my KF in fastboot (I think), rebooted, now I'm bricked.
Depending on which PC I use, and in what order it's plugged in, I get different results in the Device Manager (both Windows 7):
Home PC -
Hardware Ids = USB\UNKNOWN
Yes, I've tried loading drivers six ways from Sunday, and none worked.
Absolutely no solution involving ADB in any way will work until I can at least get Windows to recognize it correctly and load the proper drivers.
Work PC -
If I have the KF turned on when I plug it into my PC, I get the same result as on my home PC (though I don't think I tried plugging it in on my home PC while my KF was powered off).
If I have it turned off when I plug it in, my PC sees it as an "Android ADB Interface", with the correct hardware ids.
Even when it sees my KF correctly in Device Manager, I still can't get ADB to communicate with it.
I've tried FireKit on my Ubunutu 12.04 laptop, but it never sees my device, and gets stuck at the <waiting for device> message. I've tried countless driver iterations and many utilities, and none seem able to communicate with it while it's stuck at the logo.
Any help would be immeasurably appreciated!!
[UPDATE]
While my device was detected correctly in Device Manager (but still not able to communicate via ADB), I reloaded the drivers using the KF Utility. It is still detected as "Android ADB Interface" but with an error in Device Manager. The error is "This device cannot start. (Code10)". I uninstalled it, including drivers, and let Windows autodetect. It was identified as "kindle", so I ran the same driver package and it still sees it as "Android ADB Interface", but still with the error.
[UPDATE 2] - Steps I took to (finally) get mine working
Note: If your device is recognized in Device Manager as something *other* than "Unknown Device* (such as "kindle" or "Android ADB Interface"), skip to step 3.
1. Turn off the device.
2. Plug the device into USB to your computer. This should turn the device on.
3. Delete the ".android" folder from your Windows profile. This is very important. If you just uninstall the device and driver, Windows will still use this to reinstall the device. You want to start as fresh as possible to eliminate complications from previous attempts.
4. Uninstall it from Device Manager. Make certain to check the box to uninstall the driver as well.
5. Start a new scan for hardware changes in the Device Manager.
6. As mine was stuck in fastboot mode, it recognized the device as "kindle" (lower-case "k")
7. Run the "install_driver.bat" from the Kindle Fire Utility.
8. After driver install, run the Kindle Fire Utility.
9. ADB status will say "offline", that's fine.
10. Choose option 1 to go into the Bootmode Menu.
11. Choose option 1 to boot into Normal Mode.
12. It will be stuck at <waiting for device>.
13. Turn off the device, keeping it plugged into the PC. *very important* This step was one among others that made THE difference for me.
14. Turn on the device. *Hopefully*, you should immediately see the utility spit out some text and your device should reboot.
15. Boots up!! (well, mine did, and I had almost give up hope were it not for my pride and stubbornness).
Read this...
http://forum.xda-developers.com/showthread.php?t=1552547
with emphasis on device drivers.
"Android ADB Device" typically means the device is in fastboot mode and you cannot use adb while in fastboot mode.... you must use fastboot.
With your KF off and disconnected from your work computer, run this command...
Code:
fastboot -i 0x1949 getvar product
and then connect it to the computer. The KF will turn on automatically. The computer will say "<waiting for device>" for a bit, but if the command works, it will eventually return "product: kindle" as output. If that works, you can actually flash TWRP from there, but if you are anxious for it to do something again...
Code:
fastboot -i 0x1949 oem idme bootmode 4000
fastboot -i 0x1949 reboot
should get it booting normally again. If it doesn't, look at the link I gave you and focus on getting your drivers fixed. You won't be able to execute any commands (fastboot or adb) through Windows if the device drivers don't work. You might want to go back to Firekit if drivers remain problematic for you.
Everything you need to know to fix your KF is in that link at the beginning of my post, including the commands you need to run. At the bottom of post #3 is also another link to a how-to root/install ROMs page.
IT LIVES!!! While I was still getting the error code 10, I launched the KF utility one more time. ADB status was still offline. I went into the menu to modify boot mode, told it to boot in normal mode and it was stuck <waiting for device>. On a whim, I left it there and cycled power on my KF. It found the device, finished, rebooted, and it's good!!! The Device Manager is happy now too!!
The behavior was so odd between my work and home PC. I was seriously scared when it gave a bad device ids on my home PC. I think it was more a combination of several different things that helped, and I'll update my main post with all that I did to get it back (that I can remember). Hopefully it will help someone else.
This is an *amazing* community, and I can't thank everyone enough for the incredible work you all do and the true sense of selflessness exhibited here on the forums!
btw, How do I edit the subject to indicate it's solved?
^_^
OH ,MY GOSH I DO NOT NO HOW MUCH TO THANK U THNX FOR THE POST
jaetrix said:
OH ,MY GOSH I DO NOT NO HOW MUCH TO THANK U THNX FOR THE POST
Click to expand...
Click to collapse
Glad it could help someone! I was frustrated enough about it and couldn't find a single solution that fit my issue. I just had to combine some to get it to work for me.
Bump
Yes this saved two bricked kindles. Trial and error is sometimes the best means to solving a problem.
Sent from my GT-I900 using xda premium
This is happening alot here of recent thats why I bumped it to the top of the list
Thank you for this. Maybe a moderator will be kind enough to sticky this.
Sent from my Galaxy Nexus using Tapatalk 2
pugsley42 said:
I seriously need some help. My normally fierce Google-fu has failed me. I have searched countless threads on here (and elsewhere) and tried just as many solutions, but I haven't had any luck. My Kindle Fire is stuck at the "Kindle Fire" boot logo. I was using the KF utility, and ADB status was online, everything looked good. I chose the option to root and install TWRP. However, it couldn't grab TWRP through my corporate firewall/proxy, so it skipped it, placed my KF in fastboot (I think), rebooted, now I'm bricked.
[...]
15. Boots up!! (well, mine did, and I had almost give up hope were it not for my pride and stubbornness).
Click to expand...
Click to collapse
Pugsley42...you 'da man! I had the same story as you told above, including searching and following countless threads of instructions. Nothing worked until I found your instructions! Thank you, thank you, thank you!
Stuck at the KF logo
These steps still didn't work for me :-/ I'm still stuck with the KF logo and a "Waiting for device" prompt. I've read through these forums starting with the "KKFB" to this one and still haven't had any luck yet. It may be time to give up on her. I think I have royally messed her up.
If anyone else has any other suggestions I'm open i've tried everything else on here I can find.
Thanks
Neely
Neely said:
These steps still didn't work for me :-/ I'm still stuck with the KF logo and a "Waiting for device" prompt. I've read through these forums starting with the "KKFB" to this one and still haven't had any luck yet. It may be time to give up on her. I think I have royally messed her up.
If anyone else has any other suggestions I'm open i've tried everything else on here I can find.
Thanks
Neely
Click to expand...
Click to collapse
My first suggestion would be to read this:
http://forum.xda-developers.com/showpost.php?p=25884555
Neely said:
These steps still didn't work for me :-/ I'm still stuck with the KF logo and a "Waiting for device" prompt. I've read through these forums starting with the "KKFB" to this one and still haven't had any luck yet. It may be time to give up on her. I think I have royally messed her up.
If anyone else has any other suggestions I'm open i've tried everything else on here I can find.
Thanks
Neely
Click to expand...
Click to collapse
Agreed, you really need to be more specific. "Waiting for device" .... which part of the KF utility?. What *exactly* are you seeing, where? What does Device Manager show your KF identified as (keep in mind, there is a big difference between seeing it as "Kindle" and "kindle"). What *exactly* did you do that brought you to this point?
Symptoms. Symptoms. Symptoms. The more detail you provide, the more likelihood we can help.
Take heart. If there's anything I learned in my stubborn refusal to admit my KF was fully bricked, is that it can be brought back from a lot worse than we give it credit for. I also learned quite a bit that I never would have if I never failed. That's what I love about breaking things!
pugsley42 said:
Agreed, you really need to be more specific. "Waiting for device" .... which part of the KF utility?. What *exactly* are you seeing, where? What does Device Manager show your KF identified as (keep in mind, there is a big difference between seeing it as "Kindle" and "kindle"). What *exactly* did you do that brought you to this point?
Symptoms. Symptoms. Symptoms. The more detail you provide, the more likelihood we can help.
Take heart. If there's anything I learned in my stubborn refusal to admit my KF was fully bricked, is that it can be brought back from a lot worse than we give it credit for. I also learned quite a bit that I never would have if I never failed. That's what I love about breaking things!
Click to expand...
Click to collapse
Okay, I was attempting to load a ROM on it. It had been rooted already with no issues and then something happened during the installation of TWRP and spit out an error message of unable to load and then rebooted. That's where I am with the kindle fire boot screen.
As for the "Device Manager" It shows up as "Android Composite ADB Device" and with KFU it shows the following status:
ADB Status: Online
Boot Status: Unknown
At this point is when if I try to run Install Latest TWRP Recovery or FFFF or anything it just sits there and says "Waiting For Device"...
I've read though most of these posts and have tried several different suggestions with no luck so far. So I have actually read through here. :-/
Hope this helps at all.
I would try by trying to change the bootmode using the KF utility. If you're stuck at the KF logo on boot, then the other functions of the utility won't do anything. Your KF needs to be in a "usable" state before that can happen. Have you tried changing it to "Fastboot" or "Normal"?
Stuck at the KF logo
pugsley42 said:
I would try by trying to change the bootmode using the KF utility. If you're stuck at the KF logo on boot, then the other functions of the utility won't do anything. Your KF needs to be in a "usable" state before that can happen. Have you tried changing it to "Fastboot" or "Normal"?
Click to expand...
Click to collapse
Yeah, I've tried it using the KF Utility as well as using fastboot at the command line :-/
kinfauns said:
Read this...
http://forum.xda-developers.com/showthread.php?t=1552547
with emphasis on device drivers.
"Android ADB Device" typically means the device is in fastboot mode and you cannot use adb while in fastboot mode.... you must use fastboot.
With your KF off and disconnected from your work computer, run this command...
Code:
fastboot -i 0x1949 getvar product
and then connect it to the computer. The KF will turn on automatically. The computer will say "<waiting for device>" for a bit, but if the command works, it will eventually return "product: kindle" as output. If that works, you can actually flash TWRP from there, but if you are anxious for it to do something again...
Code:
fastboot -i 0x1949 oem idme bootmode 4000
fastboot -i 0x1949 reboot
should get it booting normally again. If it doesn't, look at the link I gave you and focus on getting your drivers fixed. You won't be able to execute any commands (fastboot or adb) through Windows if the device drivers don't work. You might want to go back to Firekit if drivers remain problematic for you.
Everything you need to know to fix your KF is in that link at the beginning of my post, including the commands you need to run. At the bottom of post #3 is also another link to a how-to root/install ROMs page.
Click to expand...
Click to collapse
Your explanation and guidance cut right to the solution for me. Thank you so much!
Thank you!!
I've been searching forever for this same issue. This has not fixed it completely but has helped me! Thank you for taking the time to post this!!
cmgroden said:
I've been searching forever for this same issue. This has not fixed it completely but has helped me! Thank you for taking the time to post this!!
Click to expand...
Click to collapse
I presume if any of this helped, you were able to get further than you have been. What state is it in now? What error(s) if any?
I seem to be having this same issue but I cannot get my pc to recoginze the kindle fire as anything. perhaps i did something wrong but i was following a video on youtube and though i was doing it exactly as it showed. First thing i did after I finally got the drivers loaded was start KFU and then chose to load TWRP. It started the process but when it hit the part about rebooting my device that's where it stopped. Since then i've been stuck at the white and yellow kindle fire logo. No matter what i do to try to reinstall the ADB drivers I cannot get my computer (win xp) to recognize the kindle. It shows as "unknown device" in device manager and when it's plugged in the little pop up says that the usb device has malfunctioned and windows doesn't recognize it. So am I totally dead? I'm assuming before i can do anything to recover it I need to get windows to recognize it with the ADB drivers.

[Q] Kindle Fire is unknown device

Hi, I'm stuck in twrp bootloop. When I connect my kindle to PC (Win7) sometimes it shows unkown device and sometime nothing happens. I've searched the web for solutions for 4 weeks and nothing helped me. I tried mount USB storage in twrp, nothing happens. I just want my PC (Win7) to recognize my kindle, then I will follow the instructions from other threads.
*I have a factory cable.
**If you need more information,tell me.
What do you mean by twrp bootloop? Does it keep booting into TWRP over and over?
You're most likely experiencing a driver issue. Try to follow the directions here: http://forum.xda-developers.com/showpost.php?p=23747671&postcount=2 and see if it helps any. Just having the KF show up on the device manager is a good step forward, even if mounting usb storage isn't working.
Are you stuck in FFF or TWRP? What color is the Logo?
Drivers are the #1 cause of pain for KF owners trying to root. What steps have you taken to install the drivers? Are you using KFU?
You should be reading: if you havent
http://forum.xda-developers.com/showthread.php?t=1552547
More spesifically this post regarding how drivers should look, and what to do if they dont.
http://forum.xda-developers.com/showpost.php?p=23747671&postcount=2
I'm stuck in TWRP. Every time I load the device I get to TWRP.
I've read the threads you provided, nothing helped.
I did ''add legacy hardware'' in device manager, now I got Android composite ABD Interface shown but it has the code 10 error.
Y.Always.Me said:
I'm stuck in TWRP. Every time I load the device I get to TWRP.
I've read the threads you provided, nothing helped.
I did ''add legacy hardware'' in device manager, now I got Android composite ABD Interface shown but it has the code 10 error.
Click to expand...
Click to collapse
Have you tried plugging in the KF, uninstalling every single driver relating to Android (even samsung android drivers!), the KF, restarting the computer, and then running install_drivers.bat included in KFU?
The bootloop is very easy to fix - you're most likely stuck in the Recovery bootmode (5001), so having fastboot or ADB set your bootmode to Normal (4000) will solve it, but first you need to sort out ADB/fastboot, which are showing a drivers problem.
As a side note, this probably happened because you are using an outdated FFF/TWRP. When this is fixed, it's in your best interest to update to the latest version of each (1.4a, 2.1.1 respectively).
Dasanko said:
Have you tried plugging in the KF, uninstalling every single driver relating to Android (even samsung android drivers!), the KF, restarting the computer, and then running install_drivers.bat included in KFU?
The bootloop is very easy to fix - you're most likely stuck in the Recovery bootmode (5001), so having fastboot or ADB set your bootmode to Normal (4000) will solve it, but first you need to sort out ADB/fastboot, which are showing a drivers problem.
As a side note, this probably happened because you are using an outdated FFF/TWRP. When this is fixed, it's in your best interest to update to the latest version of each (1.4a, 2.1.1 respectively).
Click to expand...
Click to collapse
I tried, (Have you tried plugging in the KF, uninstalling every single driver relating to Android (even samsung android drivers!), the KF, restarting the computer, and then running install_drivers.bat included in KFU?), but it didnt help.
I have TWRP 2.0.0.
now I dont even get unkown device. What else can I do?? I just want it to show on my PC.
Y.Always.Me said:
I tried, (Have you tried plugging in the KF, uninstalling every single driver relating to Android (even samsung android drivers!), the KF, restarting the computer, and then running install_drivers.bat included in KFU?), but it didnt help.
I have TWRP 2.0.0.
now I dont even get unkown device. What else can I do?? I just want it to show on my PC.
Click to expand...
Click to collapse
TWRP 2.0 included FFF, so you can use fastboot -
Issue "fastboot getvar product" and then plug in the KF, see if the fastboot driver is working. Otherwise, you're stuck on a driver problem again.
If it does list one device, then you can go with "fastboot oem idme bootmode 4000" and then "fastboot reboot". That should get you back on Normal bootmode and out of the TWRP bootloop.
Next would be updating both TWRP and FFF to prevent this from happening again, but there's the pending driver issue. I can't really add much more, other than carefully going through the post linked earlier, step by step.
Dasanko said:
TWRP 2.0 included FFF, so you can use fastboot -
Issue "fastboot getvar product" and then plug in the KF, see if the fastboot driver is working. Otherwise, you're stuck on a driver problem again.
If it does list one device, then you can go with "fastboot oem idme bootmode 4000" and then "fastboot reboot". That should get you back on Normal bootmode and out of the TWRP bootloop.
Next would be updating both TWRP and FFF to prevent this from happening again, but there's the pending driver issue. I can't really add much more, other than carefully going through the post linked earlier, step by step.
Click to expand...
Click to collapse
when I issue "fastboot getvar product" I get('fastboot' is not recognized as an internal or external command, operable program or batch file.)
Y.Always.Me said:
when I issue "fastboot getvar product" I get('fastboot' is not recognized as an internal or external command, operable program or batch file.)
Click to expand...
Click to collapse
Download KFU and then open a command prompt in the "tools" directory.
Idid, it says <waiting for devive>
I pluged KF, nothing happened.
then I restarted it and nothing happened.
I gess I'm stuck for good.
Y.Always.Me said:
Idid, it says <waiting for devive>
I pluged KF, nothing happened.
then I restarted it and nothing happened.
I gess I'm stuck for good.
Click to expand...
Click to collapse
Means you have a driver problem, which takes us back to the starting point. Can't do anything else until you manage to get the drivers installed properly, sorry. Alternatively, you can, on a different computer, download KFU and then run install_drivers.bat BEFORE you plug in the KF for the first time.
Dasanko said:
Means you have a driver problem, which takes us back to the starting point. Can't do anything else until you manage to get the drivers installed properly, sorry. Alternatively, you can, on a different computer, download KFU and then run install_drivers.bat BEFORE you plug in the KF for the first time.
Click to expand...
Click to collapse
I tried nothing happened.
If you are doing flashes and nothing is working go to mount and make sure there are no checks in the boxes for system and data if so remove them then reflash or restore a backup after restore or reflashing a rom go back and check to make sure those boxes still have no check inside them then reboot I have had frequent errors like this when flashing roms that have the gapp package prebaked into the rom I do not have this issue when flashing gapps seperately
I found that from 20% - 80% battery it takes 12 hours

[Q] Kindle Fire Driver Issues

Hey so a few weeks ago i tried to root my kindle fire, version 6.3.1 (to the best of my memory), on windows 7. I tried Kindle Fire Utility but the drivers wouldn't install so i found a different one and ended up bricking it. I was able to use an unbricking tool i found online which worked initially, but a couple of weeks later i restarted the kindle and now it is stuck in FireFireFire (yellow triangle), which i think is fastboot mode (correct me if i'm wrong). I have TWRP installed and have been able to load into it once, but was unable to fix the problem and now have been unable to load into it since. Kindle is mostly unresponsive now, but can turn on and off with the power button and turns on when plugged in. My computer recognizes the kindle as an unknown device and is unable to update the drivers. I have tried reinstalling the drivers from Kindle Fire Utility v0.9.9 dozens of times, yet still nothing. I went to the the "read before you post" thread concerning drivers and attempted to follow that process a few times, however after i have selected the new drivers and clicked next the computer determines that the best drivers are already installed, and prevents me from installing the new ones manually.
Thanks for reading, would be nice if i could fix this issue.
New user so i cant post links, I will put the link to the site i bricked it on in the comments if needed.
Just to get it out of the way: are you rooted?
If you are, try this:
Code:
fastboot -i 0x1949 oem idme bootmode 4000
fastboot -i 0x1949 reboot
Make sure you have ADB set up before trying this.
gadgetroid said:
Just to get it out of the way: are you rooted?
If you are, try this:
Code:
fastboot -i 0x1949 oem idme bootmode 4000
fastboot -i 0x1949 reboot
Make sure you have ADB set up before trying this.
Click to expand...
Click to collapse
No midroot it got stuck in fastboot.
Okay so i went and followed the instructions for installing drivers and was able to get my computer to recognize that it is an android phone when plugged in rather than an unknown device. Unbricking tools still wouldn't work, so i followed the instructions to the point where i need to do go to the "have disk" part. After selecting the proper drivers, the computer said that it couldnt update the drivers "since the device cant start (code 10)".
Mudk1p21 said:
Okay so i went and followed the instructions for installing drivers and was able to get my computer to recognize that it is an android phone when plugged in rather than an unknown device. Unbricking tools still wouldn't work, so i followed the instructions to the point where i need to do go to the "have disk" part. After selecting the proper drivers, the computer said that it couldnt update the drivers "since the device cant start (code 10)".
Click to expand...
Click to collapse
Unplug your device and try once.

[Q] Kindle Fire bricked, have factory cable but can't boot recovery, please help!

Hi. I am really in a jam here. I have read a lot of documentation and still am not getting anywhere. I bought my sister a Kindle Fire for her birthday, and after reading the Kindle Fire for Beginner's Guide, I was able to successfully install Cyanogenmod 10.1 It was working fine, but I gave it some thought and decided she would be better off with the stock software, so I followed the instructions here to revert.
However, somewhere in that process I bricked the device. I went through the installing the Amazon software again in TWRP and told the device to reboot, but it is now stuck on the boot screen and will not respond to adb commands I send it.
I used the Kindle Fire Utility to install TWRP again, and it said it was successfully installed. I tried to boot into it through the Kindle Fire Utility menu, but it is still stuck.
It just so happens that I have a fastboot cable for this, so I plugged it in and tried to boot into recovery by issuing
C:\kfu\tools>fastboot oem idme bootmode 5001
It just says:
<waiting for device>
and nothing happens.
I don't know what else to do. I do think this factory cable put me in fastboot mode because the Windows device manager is showing "Android ADB Interface" (which according to Kindle Fire for Beginners is what it is supposed to say if the drivers are good and I am in fastboot mode), but I do not know how else to make use of this.
I am really stuck here, and I hope someone will take the time to help. My sister's birthday is in two days and I need to get this Kindle fixed and in the mail
farkuldi said:
Hi. I am really in a jam here. I have read a lot of documentation and still am not getting anywhere. I bought my sister a Kindle Fire for her birthday, and after reading the Kindle Fire for Beginner's Guide, I was able to successfully install Cyanogenmod 10.1 It was working fine, but I gave it some thought and decided she would be better off with the stock software, so I followed the instructions here to revert.
However, somewhere in that process I bricked the device. I went through the installing the Amazon software again in TWRP and told the device to reboot, but it is now stuck on the boot screen and will not respond to adb commands I send it.
I used the Kindle Fire Utility to install TWRP again, and it said it was successfully installed. I tried to boot into it through the Kindle Fire Utility menu, but it is still stuck.
It just so happens that I have a fastboot cable for this, so I plugged it in and tried to boot into recovery by issuing
C:\kfu\tools>fastboot oem idme bootmode 5001
It just says:
<waiting for device>
and nothing happens.
I don't know what else to do. I do think this factory cable put me in fastboot mode because the Windows device manager is showing "Android ADB Interface" (which according to Kindle Fire for Beginners is what it is supposed to say if the drivers are good and I am in fastboot mode), but I do not know how else to make use of this.
I am really stuck here, and I hope someone will take the time to help. My sister's birthday is in two days and I need to get this Kindle fixed and in the mail
Click to expand...
Click to collapse
First, welcome to Xda-developers
OK. So lets cover the basics.
http://forum.xda-developers.com/showthread.php?t=1428428
^ Download and run that tool. Its very useful for un-bricking your Kindle
Once that is done, reboot into recovery and wipe every things. (sorry, we're going to start you from fresh start)
I'm going to suggest you try to install this ROM
http://forum.xda-developers.com/showthread.php?t=2103278
The reason being that this one will give you the option to also wipe a few other places (including boot)
Now assuming you still want to keep with stock
http://forum.xda-developers.com/showthread.php?t=2211872
This is basically the stock ROM by its rooted.
Socially Uncensored said:
First, welcome to Xda-developers
OK. So lets cover the basics.
http://forum.xda-developers.com/showthread.php?t=1428428
^ Download and run that tool. Its very useful for un-bricking your Kindle
Once that is done, reboot into recovery and wipe every things. (sorry, we're going to start you from fresh start)
I'm going to suggest you try to install this ROM
http://forum.xda-developers.com/showthread.php?t=2103278
The reason being that this one will give you the option to also wipe a few other places (including boot)
Now assuming you still want to keep with stock
http://forum.xda-developers.com/showthread.php?t=2211872
This is basically the stock ROM by its rooted.
Click to expand...
Click to collapse
Thank you for your reply! I ran the Kindle Fire unbrick tool with the option "Stuck at logo," and it said "Congratulations, your Kindle should be unbricked. However, nothing had changed. So I ran it with the option "Other . . ." It said:
Code:
error: device not found
error: device not found
error: device not found
error: device not found
error: device not found
error: device not found
error: device not found
error: device not found
error: device not found
error: device not found
This part might take a while . . .
< waiting for device >
I have left it like that for ten minutes now and nothing is happening. Do you think it is working? I'll leave it alone for an hour or so I guess but I'm wondering.
BTW, for this I just used a regular USB cable and not the factory one. Is that right?
Thanks!
farkuldi said:
Thank you for your reply! I ran the Kindle Fire unbrick tool with the option "Stuck at logo," and it said "Congratulations, your Kindle should be unbricked. However, nothing had changed. So I ran it with the option "Other . . ." It said:
Code:
error: device not found
error: device not found
error: device not found
error: device not found
error: device not found
error: device not found
error: device not found
error: device not found
error: device not found
error: device not found
This part might take a while . . .
< waiting for device >
I have left it like that for ten minutes now and nothing is happening. Do you think it is working? I'll leave it alone for an hour or so I guess but I'm wondering.
BTW, for this I just used a regular USB cable and not the factory one. Is that right?
Thanks!
Click to expand...
Click to collapse
The unbrick program didn't work. It just stayed there t <waiting for device>. How can I use the fastboot cable to fix it?
Thanks.
I had the same problem before. It always says no device found. I tried different PC, finally in my XP PC it is detected and new ROM flashed in
Maybe you should try different PC
ezproxy said:
I had the same problem before. It always says no device found. I tried different PC, finally in my XP PC it is detected and new ROM flashed in
Maybe you should try different PC
Click to expand...
Click to collapse
I was thinking the same thing. Unfortunately I don't have another PC running Windows. All my others are running Linux, and I don't know how to get the drivers working.
I think I will borrow a laptop from a friend tomorrow and see if it works. It is my sister's 17th birthday today and her present is late!
In the meantime, though, does anyone know how I am supposed to use this fastboot cable? I have looked around and I see a lot of tutorials about how to unbrick without a fastboot cable, but none saying how to do it WITH one. I thought the cable was supposed to make it easier?
Thanks for the help.
farkuldi said:
I was thinking the same thing. Unfortunately I don't have another PC running Windows. All my others are running Linux, and I don't know how to get the drivers working.
I think I will borrow a laptop from a friend tomorrow and see if it works. It is my sister's 17th birthday today and her present is late!
In the meantime, though, does anyone know how I am supposed to use this fastboot cable? I have looked around and I see a lot of tutorials about how to unbrick without a fastboot cable, but none saying how to do it WITH one. I thought the cable was supposed to make it easier?
Thanks for the help.
Click to expand...
Click to collapse
First of all, Happy Birthday to your sister!
I think you may need install the firefirefire utility first to help you out of bootmode sucking. After you successfully reinstall the TWRP using unbrick utility, you need change the fastboot mode to normal boot, the firefirefire can help you choose,
here is the information may help you : http://forum.xda-developers.com/showthread.php?t=1668159
ezproxy said:
First of all, Happy Birthday to your sister!
I think you may need install the firefirefire utility first to help you out of bootmode sucking. After you successfully reinstall the TWRP using unbrick utility, you need change the fastboot mode to normal boot, the firefirefire can help you choose,
here is the information may help you : http://forum.xda-developers.com/showthread.php?t=1668159
Click to expand...
Click to collapse
I'd say you didn't read the previous posts.
Well, now the Kindle Fire is no longer being recognized by my computers. I borrowed another Windows computer like I said I would, but when I plug in the Kindle, the Device Manger does not even register it. Also, usually when I plug it in, the computer will realize I have plugged in a usb device and respond with that little pop up at the task bar, i.e. to let me know it sees a usb device and is trying to install driver, was not able to install drivers, or whatever. But now nothing. The computer doesn't even see it.
I have tried it on two different computers with three different cables and it's the same thing. I have restarted the computer and reinstalled the drivers over and over again and there is no difference. What is going on? It was seeing the Kindle fine before I tried the Unbricking Utility.
farkuldi said:
Well, now the Kindle Fire is no longer being recognized by my computers. I borrowed another Windows computer like I said I would, but when I plug in the Kindle, the Device Manger does not even register it. Also, usually when I plug it in, the computer will realize I have plugged in a usb device and respond with that little pop up at the task bar, i.e. to let me know it sees a usb device and is trying to install driver, was not able to install drivers, or whatever. But now nothing. The computer doesn't even see it.
I have tried it on two different computers with three different cables and it's the same thing. I have restarted the computer and reinstalled the drivers over and over again and there is no difference. What is going on? It was seeing the Kindle fine before I tried the Unbricking Utility.
Click to expand...
Click to collapse
I'm assuming you know for sure this was a 1st Generation Kindle, right?
I had this problem once and basically formatted my computer. The driver was the issue and I couldn't uninstall it completely. Using my drivers solved this. I get the feeling you're still trying to use the drivers that came with the utility (don't they're often trouble)
However, assuming you are using the correct drivers (the ones I linked for you).... Boot into TWRP and wipe everything. Don't just use the general, click the advance options and wipe everything (selecting all options manually).
No connect your Kindle and don't worry about it not showing up yet....
Mount your SSD (should suddenly find your kindle) and upload this ROM
http://forum.xda-developers.com/showthread.php?t=2211872
Now if you can't even load TWRP (when you turn on the Kindle, you'll need to hold the power button to bring up the menu, then quickly hit it a few times until its on recovery).... But if you can't load TWRP at all, its time to get a factory cable.
If you have a factory cable and still can't find the device (and assuming you're using the right drivers, on a fresh install) .... As someone else who knows how to do this. Because past that, all hope is lost.
Socially Uncensored said:
I'm assuming you know for sure this was a 1st Generation Kindle, right?
I had this problem once and basically formatted my computer. The driver was the issue and I couldn't uninstall it completely. Using my drivers solved this. I get the feeling you're still trying to use the drivers that came with the utility (don't they're often trouble)
However, assuming you are using the correct drivers (the ones I linked for you).... Boot into TWRP and wipe everything. Don't just use the general, click the advance options and wipe everything (selecting all options manually).
No connect your Kindle and don't worry about it not showing up yet....
Mount your SSD (should suddenly find your kindle) and upload this ROM
http://forum.xda-developers.com/showthread.php?t=2211872
Now if you can't even load TWRP (when you turn on the Kindle, you'll need to hold the power button to bring up the menu, then quickly hit it a few times until its on recovery).... But if you can't load TWRP at all, its time to get a factory cable.
If you have a factory cable and still can't find the device (and assuming you're using the right drivers, on a fresh install) .... As someone else who knows how to do this. Because past that, all hope is lost.
Click to expand...
Click to collapse
Hi, My name i Jonah and i have a Kindle fire (5th generation) That came stock with Amazon's Fire OS Bellini 5.1.1. I tried to flash Cm12 with the app FlashFire (https://www.youtube.com/watch?v=NaCBSuUuhRE&spfreload=10) and during the installation i noticed it stopped for a while and didnt do anything. So i waited then 10 minutes later i decided to turn it off and turn it back on to fix it, when it started to boot up it showed the Cm logo just like as if it was running Cm12. So i waited, maybe 5 min at the most and it still would not turn on. So i turned it off, went online to see ho to get out of a bootloop. Rootjunky said to Turn your Kindle off and run ADB and Fastboot as a command from where you installed your drivers. Then he said he said to enter Recovery mode by pressing vol down and the power button. It is suppose'd to say Recovery-Mode in the corner but it just kept showing the Amazon logo. Im worried i screwed up and broke my new tablet, i can't return it because it's against Amazon's policy to root or mod any content of Amazon's, Plus ADB isn't working i can only access fastboot. I tried fixing it with the stock charger also but how do i know what kind of Android charger should i use?
Gon Rouge said:
Hi, My name i Jonah and i have a Kindle fire (5th generation) That came stock with Amazon's Fire OS Bellini 5.1.1. I tried to flash Cm12 with the app FlashFire (https://www.youtube.com/watch?v=NaCBSuUuhRE&spfreload=10) and during the installation i noticed it stopped for a while and didnt do anything. So i waited then 10 minutes later i decided to turn it off and turn it back on to fix it, when it started to boot up it showed the Cm logo just like as if it was running Cm12. So i waited, maybe 5 min at the most and it still would not turn on. So i turned it off, went online to see ho to get out of a bootloop. Rootjunky said to Turn your Kindle off and run ADB and Fastboot as a command from where you installed your drivers. Then he said he said to enter Recovery mode by pressing vol down and the power button. It is suppose'd to say Recovery-Mode in the corner but it just kept showing the Amazon logo. Im worried i screwed up and broke my new tablet, i can't return it because it's against Amazon's policy to root or mod any content of Amazon's, Plus ADB isn't working i can only access fastboot. I tried fixing it with the stock charger also but how do i know what kind of Android charger should i use?
Click to expand...
Click to collapse
post in correct forum
Fire Index: Which Amazon (Kindle) Fire Do I have?
"Failed - Virus detected" Chrome wouldn't let me open it - if you're for real, please re-post the software.
jerry777888 said:
"Failed - Virus detected" Chrome wouldn't let me open it - if you're for real, please re-post the software.
Click to expand...
Click to collapse
Repost what?
Sent from my ocean using XDA Labs

[Q] Kindle Fire 8.9 Perma-Bricked?

Hey Guys,
I successfully rooted my kindle fire 8.9" a while back and a few days ago decided to follow: http://forum.xda-developers.com/showthread.php?t=2277105 to install the twrp/custom rom.
In fireflash I moved the bootloader back to 8.1.4 and changed the boot and recovery partitions accordingly. I disabled the recovery auto update. I applied the changes and rebooted (I saw the red kindle fire letters and then it changed to the blue letters). It went into the TWRP screen at which point the guide told me to reboot. I found a "reboot to recovery" option and clicked it. Apparently, this was a very bad thing to do. The kindle boots to the Kindle Fire logo in red letters and stays there. it doesn't go blue and nothing moves. It stays that way until I turn it off.
It no longer will show up in Device Manager at all, but if I turn it on while plugged into the computer, the computer makes fast bump sounds like it sees the device for a second.The first time I plugged it into a different computer windows said it was trying to install a driver for "Jem-PVT-Prod-04" but then the driver installation failed and it doesn't show up in the device manager even with an exclamation mark.
Using different adb tools (Minimal adb and fastboot, kindle adb drivers, and android sdk) yields no response from the device even with a factory cable (which I purchased and arrived this morning). Fastboot just says < waiting for device > after the command "fastboot -i 0x1949 getvar product"
Adb kill-server followed by adb devices leads to a blank list of devices. (I also went into user/.android/ to change the adb_usb.ini file to 0x1949 (which it already was)
I tried KFHD SRT v2.1 http://forum.xda-developers.com/showthread.php?t=2011126 but it can't see the device either.
At this point, I don't know what can be done and am open to trying everything.
chickeninferno said:
Hey Guys,
I successfully rooted my kindle fire 8.9" a while back and a few days ago decided to follow: http://forum.xda-developers.com/showthread.php?t=2277105 to install the twrp/custom rom.
In fireflash I moved the bootloader back to 8.1.4 and changed the boot and recovery partitions accordingly. I disabled the recovery auto update. I applied the changes and rebooted (I saw the red kindle fire letters and then it changed to the blue letters). It went into the TWRP screen at which point the guide told me to reboot. I found a "reboot to recovery" option and clicked it. Apparently, this was a very bad thing to do. The kindle boots to the Kindle Fire logo in red letters and stays there. it doesn't go blue and nothing moves. It stays that way until I turn it off.
It no longer will show up in Device Manager at all, but if I turn it on while plugged into the computer, the computer makes fast bump sounds like it sees the device for a second.The first time I plugged it into a different computer windows said it was trying to install a driver for "Jem-PVT-Prod-04" but then the driver installation failed and it doesn't show up in the device manager even with an exclamation mark.
Using different adb tools (Minimal adb and fastboot, kindle adb drivers, and android sdk) yields no response from the device even with a factory cable (which I purchased and arrived this morning). Fastboot just says < waiting for device > after the command "fastboot -i 0x1949 getvar product"
Adb kill-server followed by adb devices leads to a blank list of devices. (I also went into user/.android/ to change the adb_usb.ini file to 0x1949 (which it already was)
I tried KFHD SRT v2.1 http://forum.xda-developers.com/showthread.php?t=2011126 but it can't see the device either.
At this point, I don't know what can be done and am open to trying everything.
Click to expand...
Click to collapse
Just to confirm that you're doing it correctly...have you powered the device completely down, entered 'fastboot -i 0x1949 getvar product', and then turned the device on? And still no luck?
BTW, the factory cable will not work with the KFHD8.9 and can possibly damage it. Don't use it.
soupmagnet said:
Just to confirm that you're doing it correctly...have you powered the device completely down, entered 'fastboot -i 0x1949 getvar product', and then turned the device on? And still no luck?
BTW, the factory cable will not work with the KFHD8.9 and can possibly damage it. Don't use it.
Click to expand...
Click to collapse
Correct, I tried fastboot with the kindle 8.9 off, on,off then on, and on then off. None of these does anything except sit and say < waiting for device >.
Thanks for the heads up on the factory cable. It didn't seem to do anything any different anyway but is unplugged now.
chickeninferno said:
Correct, I tried fastboot with the kindle 8.9 off, on,off then on, and on then off. None of these does anything except sit and say < waiting for device >.
Thanks for the heads up on the factory cable. It didn't seem to do anything any different anyway but is unplugged now.
Click to expand...
Click to collapse
I've run into relatively the same problem with my HD8.9 several times while testing scripts but I've always been able to enable fastboot after rebooting using 'getvar product'. The difference in my case, is that I was always using Linux. You may want to set up a LiveUSB and install the SoupKit from the Dev section and try again to see if it makes a difference. SoupKit is not required, of course, but it is definitely recommended if you're not very familiar with Linux.
chickeninferno said:
Correct, I tried fastboot with the kindle 8.9 off, on,off then on, and on then off. None of these does anything except sit and say < waiting for device >.
Thanks for the heads up on the factory cable. It didn't seem to do anything any different anyway but is unplugged now.
Click to expand...
Click to collapse
Are you running windows??? If you are.... when your kindle is powered down and you type in the fast boot commands, go into device ,manager and see if your kindle shows a yellow triangle next to it. Reply asap.
Sent from my Amazon Kindle Fire HD using Tapatalk HD
Brandonrz said:
Are you running windows??? If you are.... when your kindle is powered down and you type in the fast boot commands, go into device ,manager and see if your kindle shows a yellow triangle next to it. Reply asap.
Sent from my Amazon Kindle Fire HD using Tapatalk HD
Click to expand...
Click to collapse
Brandonrz,
It does not show up in the Device manager when off, when I send fastboot commands, or when on. It will however show up as Jem-PVT-Prod-04 for ~1 second if I have device manager open and I turn on the kindle (regardless of whether or not a fastboot command was sent).
@soupmagnet,
my flashdrive was dead so I just picked up a new one. Putting linux on it now.
chickeninferno said:
Brandonrz,
It does not show up in the Device manager when off, when I send fastboot commands, or when on. It will however show up as Jem-PVT-Prod-04 for ~1 second if I have device manager open and I turn on the kindle (regardless of whether or not a fastboot command was sent).
@soupmagnet,
my flashdrive was dead so I just picked up a new one. Putting linux on it now.
Click to expand...
Click to collapse
For those who may be in same situation here is what I did.
Go to device manager. For that second, try to Right click on Jem-PVT-08 and choose update driver software, then browse my computer for driver software, then let me pick from a list of device drivers on my computer. I moved down list and picked Kindle and it installed as adb composite interface or something like that. Once installed the device manager showed "Kindle" and my fastboot was working. I've had the issue before. I hope this helped!
Glorious Success!
So I ended up doing a combination of the two solutions and since I know how frustrating this was here's how I did it just in case someone stumbles upon this.
How it magically worked:
1.) Inside of Linux Mint, I installed Soupkit
2.) In terminal i typed "fastboot -i 0x1949 getvar product"
-----The kindle reacted for the first time in a long time and went into fasboot mode. Since I had no idea where to put the boot.img or recovery.img in linux to send them but the fastboot or adb commands, I decided to risk it and move to windows.
3.) I unplugged the kindle
4.) Booted into Win 7 x64
5.) The fastboot wasn't working in windows but I checked device manager and the exclamation mark was lingering. I manually picked the driver of amazon.com/kindle and it installed the adb composite device. Fastboot now works in windows.
5.) ran SR Tool.bat in the KFHD_SRT_2.1 folder and chose option 1 (Enable Fastboot)
-----Success
6.)in SR Tool i chose option 4 (erase cache and userdata)
----Took ~4 minutes but success
7.) in cmd I navigated to my sdk platform tools folder by typing "cd C:\Users\<username>\Desktop\SDK\adt-bundle-windows-x86_64-20130522\sdk\platform-tools"
8.) I downloaded the boot.img and recovery.img linked here (http://forum.xda-developers.com/showthread.php?t=2011126) and placed them into C:\Users\<username>\Desktop\SDK\adt-bundle-windows-x86_64-20130522\sdk\platform-tools\
9.) in the cmd from step 7 I sent the following commands "fastboot -i 0x1949 flash boot boot.img" and "fastboot -i 0x1949 flash recovery recovery.img"
----Great Success
10.) In SR Tool I chose option 6 (reboot normally)
-----It looped for ~2 minutes but eventually booted like normal but the SR_Tool asked me to make sure that adb was enabled before clicking enter. I enabled it on the device but SR Tool still didn't seem to see that I had done it. Since it rebooted normally, I didn't really care.
11.) The kindle upgraded itself after I set it down to type this response to 8.4.3
I probably could have easily done this is linux, but I didn't know where to put the boot.img and recovery.img. Also, I'm guessing that the system.img is put back on the device when I used the KFHD SRT but I'm not sure.
Now I'm going for round two to get CM 10.1 put on this thing!
Thanks for all of the help. I really thought that I had actually managed to brick the nearly unbrickable kindle fire 8.9"
Congrats on your success and thanks for sharing the experience!
I think one problem with Windows is that, "fastboot -i 0x1949 getvar product" does not work very well on putting the kindle to fastboot if the device driver is not properly installed, kindle will simply bypass the fastboot step and continue(and hang), the whole situation is a dead loop on Windows if the fastboot driver is having problem and the kindle can't boot into the ROM, and to make things even worse, there is no factory cable for HD8.9
So the SoupKit is a real life saver here.
I had the same sort of driver problem after I installed the second bootloader. For me the simple fix was to go into device manager (In Windows 7), uninstall whatever driver was there with the yellow triangle and then reinstall the official kindle adb driver. Congrats on getting it fixed though. It's a great feeling, I know.
Worked form me too!
Brandonrz said:
For those who may be in same situation here is what I did.
Go to device manager. For that second, try to Right click on Jem-PVT-08 and choose update driver software, then browse my computer for driver software, then let me pick from a list of device drivers on my computer. I moved down list and picked Kindle and it installed as adb composite interface or something like that. Once installed the device manager showed "Kindle" and my fastboot was working. I've had the issue before. I hope this helped!
Click to expand...
Click to collapse
Thanks much for your pointer. In my case the Kindle showed up as an "Other devices" and I was able to use "browse my computer ..."->"let me pick from a list"->Kindle fire->ADB(ver 1.3).
You are awesome.
DBMmn said:
Thanks much for your pointer. In my case the Kindle showed up as an "Other devices" and I was able to use "browse my computer ..."->"let me pick from a list"->Kindle fire->ADB(ver 1.3).
You are awesome.
Click to expand...
Click to collapse
I'm so glad I could help, it was so frustrating for me.
Brandonrz said:
Are you running windows??? If you are.... when your kindle is powered down and you type in the fast boot commands, go into device ,manager and see if your kindle shows a yellow triangle next to it. Reply asap.
Sent from my Amazon Kindle Fire HD using Tapatalk HD
Click to expand...
Click to collapse
Im stuck RIGHT here. manually entered fastboot, with the device showing as JEM-PVT-Prod 4. Unable to re-install recovery because <waiting on device>. Please help.
Tyler9097 said:
Im stuck RIGHT here. manually entered fastboot, with the device showing as JEM-PVT-Prod 4. Unable to re-install recovery because <waiting on device>. Please help.
Click to expand...
Click to collapse
Try kingo root or towel root. I believe they might be easier.
Sent from my Nexus 6P using Tapatalk
Brandonrz said:
Try kingo root or towel root. I believe they might be easier.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Turned out it was a driver compatibility issue with Windows 10. It doesn't recognize the Kindle HD 8.9 properly. Moved it over to a Windows 7 machine and it was working, up until i attempted to flash a new recovery and boot .img . Now it's stuck on the red Kindle logo and computer won't pick up the USB. Halp!
Tyler9097 said:
Turned out it was a driver compatibility issue with Windows 10. It doesn't recognize the Kindle HD 8.9 properly. Moved it over to a Windows 7 machine and it was working, up until i attempted to flash a new recovery and boot .img . Now it's stuck on the red Kindle logo and computer won't pick up the USB. Halp!
Click to expand...
Click to collapse
Power off the Kindle, type fastboot -i 0x1949 getvar product , plug in the Kindle when you get <waiting for device>, and flash the 2nd bootloader, recovery, and freedom-boot images as directed in Hashcode's thread. Skip to step 5 after downloading the files, as we're already in fastboot mode at this point.
Also, Windows 10 enforces driver signatures, so you'll need to disable that before proceeding with the Kindle driver installation.
Sent from my Amazon Jem using XDA Labs

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