[Q] No Update Center - G4 Q&A, Help & Troubleshooting

I just got my LG G4 with Verizon yesterday, and I wanted to check to make sure I had the new keyboard update. However, when I open About Phone there is no Update Center option. From what I could find on Youtube I think it is supposed to be in between Phone Name and Network but there is nothing there. What should I do?

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[Q] Sony Xperia Play 4G AT&T R800at Problems

Hi,
My Cousin got me this Sony Xperia Play 4G At&t from USA.
After a while i started searching about it on the net.
i found some irregularities with my phone,
First of all my phone is Black in color( Isn't At& xperia play 4G supposed to be blue?)
Also i have the order invoice, bill, and the box of the phone all of which are of a&t, even the about phone option in the settings shows it ass R800at
but the phone has Verizon written on the body(on the back cover and in the centre-bottom of the game pad.
i have checked the Imei no of the phone to confirm whether its the same as the bill and it is! can anyone explain it to me as to why it is so?
2nd Problem:
The Front Camera of the phone is not working.
when i open the camera app of the phone,, it shows me the image through the back camera,when i switch it to front, the phone HANGS,after a while i get a POP-UP MESSAGE "The Application Camera has Stopped Working" wait , force close or report,,,,, i waited nothing happened again i got the same pop-up, i force-closed it. next when i open the camera app it shows "Camera Not CONNECTED" .
i went to settings >APPLICATIONS>MANAGE APPLICATION>CAMERA>clear data.
then i restarted the phone and opened the camera app again. the back camera is working but the front camera still shows the same things. I RESET the phone bu the problem still continues. Can Anyone please help me on this .
THIS A PROBLEM VERY SIMILAR TO MINE :
http://talk.sonymobile.com/message/120813
NOTE: I LIVE IN INDIA SO I CANNOT CONTACT AT&T. ALSO THE PHONE WAS BOUGHT ON A NO-CONTRACT BASIS SO IT IS UNLOCKED TO WORK ON ANY CARRIER AND I HAVE NOT UNLOCKED IT OR ROOTED IT OR ANYTHING> IT IS THE SAME AS I RECIEVED.
I DID NOT HAVE THE TIME TO UPLOAD THE PICTURES BUT I SHALL DO THE SAME AS SOON AS GET THE TIME.
PLEASE HELP IT IS VERY IMPORTANT.
If its not blue its not r800AT. AT is only blue im pretty sure.
Why dont you look in settings. See what model it is? .-.
I know that it should be blue. That is why I posted this thread. I checked in the settings it shows r800at and the IMEI OF THE PHONE matches that of the at&t bill
pictures
Attached are the pictures of the bill ill upload those of the phone asap
Phone pictures
As you can notice in the attached zip file. The pics have been taken from almost every angle. They show the phone as black, with a Verizon sign but r800at in the settings >about phone.
I'D LIKE TO MENTION AGAIN IT IS NOT ROOTED NOR DOES IT HAVE ANY CUSTOM ROM.
I hope this helps!
The attachment uploader didn't work so if anyone wants to view the pics please Pm me ill email them over
Certainly is weird.
Just take this; http://www.mediafire.com/?qqvtl484nlz3gq0
and install it with flashtool, should fix everything, maybe they thought it was r800x.
Would it void the warranty cuz I dont want to void my warranty
Nope, its pretty much like restoring an ipod.
Camera Problem
Thanks, I am not that confident in using flashtool so I'll reload the ROM through PC companion .
Now for the second problem . I carefully checked the front camera and found that there is something like foam covering the camera but it is inside the glass casing.
I have taken some pics. I guess they should give you an idea about the problem
Camera Problem
Also please check the attachments I have upload.
For reference purposes I have taken this pic to show that this is a front camera without any problem and nothing covering it.
As you had given me the link of media fire of the stock rom, I just wanted to know whether the phone would get locked to at&t since it was a no contract phone. .you must have seen that in the Bill I uploaded. So I hope it wouldnt get locked. Also wouldn't it be better to wait for the 4.0 update since its already mid March

Wierd internet problem

Hi all,
So I've bought the new LG Optimus G today and tried to install internet on it, but after using a guide on my providers website, it still will not work. I filled in a VPN network exactly as they say, but then I have to select it, something which is shown on the guide, but isn't possible on my phone. Maybe that might be the problem? I have updated the phone completely.
Thanks

[Q] New boy question

Hi, I've come from a Z2 as couldn't get on with it. So far I'm very impressed with G3, though when in the shop I saw it had an option on the lockscreen to tap the numbers 1-4 in succession and the numbers appear in a bubble and they move across the screen as you tap a number. I presume it was a version on knock on. I assume it isn't carrier specific but I do not have it on my unbranded G3 (Its runnning V10L). I'd hate to come across as a noob but has this option been replaced by updated firmware? The only other option I can think of is it is some sort of demo function for use in stores.
Thanks for any assistance...
Ross
Carrier Specific
Well to be honest I've flashed almost all the firmware that LG has released and I have never seen that before, so I'm thinking that it may have to be carrier specific and by the way I have the D855 unlocked international version. I hope that I helped you.
Hi I am pretty sure that is a demo function to show people how the knock-on works.
For the real thing, it will not be much of a pass-code if the phone shows you the sequence to knock!

SmartWorld not working

Hey guys, I won a G4 trial edition (input jealousy here) and it's been great, but I am having issues with SmartWorld. When I try to download something, for instance a theme, it says my device is not supported. Has anyone else had this issue? Or maybe its just because I have the trial unit?
I also have a trial edition and am unable to install anything from Smartworld. Actually, United States isn't even an option for me to select either lol. I'm guessing because it's not officially release yet here?
Jyro275 said:
I also have a trial edition and am unable to install anything from Smartworld. Actually, United States isn't even an option for me to select either lol. I'm guessing because it's not officially release yet here?
Click to expand...
Click to collapse
I have the International H815 (recently purchased from reputable seller) and have the same issue. It seems that Smartworld detects the IMEI or model number and then doesn't even give an option for the US and I can't find any way around that.
MementoM said:
I have this same issue. Would also like to know if anybody was able to get this working.
Click to expand...
Click to collapse
i live in greece and had no problem to register.i just choose united kingdom.the trick for me was to give my google mail(.com) and not my yahoo mail(.gr).when you open the app through the phone go and choose a theme,the app will ask you to sign in but just under t there are 3 option.the one i choose was to create a new acount.then a screen popped out with region(europe,asia etc) i choose europe,after that united kingdom.i endered my google account and then a message came asking me to verify the account through my e-mail.just to inform you there tons of apps and things to see in there.i was 3 hours playing with this smartworld.
I registered my H815 for smart world using my gmail account ( I live in Ireland) and when I tried to download a theme it persistently comes up with "unsupported country". I've contacted LG customer support who replied quickly looking for me to confirm my imei, place of purchase etc then a day or so later another response saying how strange this is and that they have escalated the problem to tech dept but have heard nothing since..........The saga continues!
When (if) I receive any further information from LG I'll update here.
Cheers.
Eoin.
Same problem. Asks to log in before downloading. Then gives "unsupported country".
Any ideas guys?
leijonasisu said:
Same problem. Asks to log in before downloading. Then gives "unsupported country".
Any ideas guys?
Click to expand...
Click to collapse
I have H815 and I'm in Argentina. I brought my LG in USA; it's the international version. It's working perfectly fine, but the Smart World application does not have Argentina as a country option, so I cannot use it, which is strange anyway because the phone operators already offer the G4 in country...any though?
greyhulk said:
I have the International H815 (recently purchased from reputable seller) and have the same issue. It seems that Smartworld detects the IMEI or model number and then doesn't even give an option for the US and I can't find any way around that.
Click to expand...
Click to collapse
My G4 died on me due to the bootloop issue and, as of now, LG will not fix it since it's an international edition. I was able to get smartworld to work. I registered with a different e-mail address and chose a different country (I believe I chose Korea). I was sent the verification e-mail then went into smartworld and I could get fonts and everything else that was there. The only thing is that some of the menus are in Korean so I just clicked until I saw something I wanted.

Updating Lg 360 Cam

I've had a hell of a time attempting to update my LG 360 CAM. I've installed LG Bridge software on 2 computers and have had no luck. Every time I try to check for a software update it says "cannot check software version, please try again".
After going round and round with LG support via email, twitter chat, and live chat really have not come to a conclusion as to why I cannot update my camera. According to the person on live chat, I apparently was sent a Korean model of the LG 360. Which is odd since the box is in English. This came directly from LG from a promotion to get the camera free. I've been trying to get help from LG to update the software or simply replace the camera since I cannot update it. Proven to be very difficult.
One thing I have been thinking now is if downloading the Korean version of LG Bridge will it update properly. So I got on to the Lg Korean website, translated the language and found the download. I updated drivers and downloaded Lg bridge. After installing the software it's all in english. So it seems there is no difference in software from US to Korea.
If anyone out there has any insight on what I could do, it would be greatly appreciated. I just want to update the software and take advantage of the new features.
I just wish the would have made the update over the air through the LG manager application on the phone. There should no reason to update software through a computer.

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