VS985 camera issues - G3 Q&A, Help & Troubleshooting

A few months back, I dropped my phone and the camera went all wonky on me, it began to not respond and fc or work but have bad colors and focus. I bought a new camera on eBay and the color issue was fixed. I still got the occasional fc, no matter what app I use. I would have to reboot the phone a few times to get the camera to respond. Now, it won't respond, no matter what app, how many times I reboot or rom I run. This issue has and still does affect the flash, if I were to use a flashlight as well. Any thoughts?

Related

Unfortunately, camera has stopped - on and off intermittent

Getting a weird one. When I am video'ing, and I try to zoom in, the camera then crashes with "Unfortunately, the camera has stopped". I have tried with Google Camera, which I have installed, and the zoom seems to work fine, but I would rather use the LG G3 camera app. The zoom works fine when not recording, and when taking stills, but only crashes when actually recording
I have tried a full factory reset, and even waited till the next OTA was released (v10i), hoping that a new ROM would fix this, but still having the same problem
Yesterday, when showing someone the issue, the zoom was working ... which confused me, but then later on during the day, had to reboot the phone. Went to show my partner last night that it was working, and it was crashing again. This morning tried to zoom, and yep, it seems to be working today
This has really got me stumped. If it was hardware, you would expect it all the time, and for it to fail on other 3rd party apps. I like the stock app, but cannot use it as my default in case I have the zoom issue, and therefore lose what I am videoing
Anybody have any ideas on this?
The phone is stock, LG-D855 and running V10i-EUR-XX
Has nobody else had this issue, or any ideas how to resolve?

Issues with focusing the camera

I just got this phone 2 weeks ago (this Wednesday) and I noticed this issue right from the start. But then it started working fine and now it's not working again tonight.
Basically when I open the camera app, it will not focus on anything other than extremely up close. No matter where I tap, it's all blurry outside of like 3-4 inches from the camera.
I did some searching and found a link on androidcentral but nothing stating for sure if this issue has been fully resolved now. Clearly it hasn't for mine. Has anyone experienced this and found an actual fix or do I need to swap this out with the hope that it doesn't happen again? Any advice or info would be greatly appreciated.
BTW, I searched for 'focus' so if there's a thread already about this that I didn't see, please direct me there and close this up!
Thanks!
My gf got a note 4 (white) abt a week ago. And she coulnbt take pictures at all initially because it wouldnt focus on anything. (Never tried macro type pic to see if would focus on something close)
She ended up handing it to me to figure out and after i changed picture modes. And switched back to auto then the issue resolved itself and hasnt returned.
Fwiw my note 4 (black, purchased 10-16-14) never had this issue.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
Oddly enough I think I'm having the same issue. Just got my Note 4 a few days ago, and I've found that when I launch the camera app, it either doesn't focus at all, or takes extra long to get into focus. I can see the little target image progress as it tries to focus, but it just keeps trying and fails. Every once in a while though, it will correctly focus. So the camera certainly is capable of properly focusing, but I'm not sure if its a software thing (my first conclusion) or a hardware thing (probably not).
same here
same issue i noticed if you put your hand up to the lense then slowly remove it and point it somewhere in the distance it will focus
im gonna try that solution though thank you!
Same issue hereon my wife's phone. Noticed it from day 1 but wasn't able to go back to the att store until day 17 after purchase. They would not budge on swapping the device since I was past 14 days. My only option is a warranty replacement, but I will hold out for now to see if a software update fixes the issue as I would rather not have a refurbished device. A quick shake of the device and it focuses. If you exit the camera app after it initially focuses and go back to the app it works fine. It only seems to be an issue when the camera app is not used for a while.
Its weird because I use another camera app (like the Google Camera one) and it will focus just fine, but the default Samsung-installed Camera app will sometimes fail to focus or sometimes will work just fine. So it seems like it may be a software issue.

Extreme lag with camera apps

I've seen threads about performance issues when charging etc and I have them myself!
One thing that completely destroys me is the performance when trying to take a quick picture or use an app that uses the camera.
E.g. barcode scanners move the complete opposite direction
Snapchat is also practically unusable. When I open it, it completely s**ts itself every time and is unusual!
I guess my question is..... Do you think custom ROMs and recoveries will solve the issues?
Thanks
Sent from my Nexus 5X using Tapatalk
I definitely think we should see some optimizations in the next weeks. Snapchat would crap out on me and eventually cause the camera module to crash. It got to the point that the camera would turn black within Snapchat and even within the camera app itself. Only fix was to reboot the phone to get the camera working again. Yesterday I received a snapchat update, not sure if it was meant to address performance issues, but it now works more smoothly and doesn't crash as often. There is definitely room for improvement!
It's really doing my head in and glad I'm not on my own in seeing this!! I don't know anyone else with the 5x to compare so been searching online.
I timed it today, I rebooted the phone and left it 5 minutes without opening anything. I fired up the camera app and it took 124 seconds (just over 2min) until the app was ready to take a photo (the blue circle showing around the shutter button). Then tapping the button to take a photo took a further minute to take the actual photo. Then the phone was that sluggish it needed a reboot.
Not sure if it's the hardware, the os or the app but I've tried Open Camera too and that seems to be really really slow. And, as the OP says, Snapchat totally craps out as do other apps that use the camera.
MaFt
MaFt said:
It's really doing my head in and glad I'm not on my own in seeing this!! I don't know anyone else with the 5x to compare so been searching online.
I timed it today, I rebooted the phone and left it 5 minutes without opening anything. I fired up the camera app and it took 124 seconds (just over 2min) until the app was ready to take a photo (the blue circle showing around the shutter button). Then tapping the button to take a photo took a further minute to take the actual photo. Then the phone was that sluggish it needed a reboot.
Not sure if it's the hardware, the os or the app but I've tried Open Camera too and that seems to be really really slow. And, as the OP says, Snapchat totally craps out as do other apps that use the camera.
MaFt
Click to expand...
Click to collapse
I just tried the same test. The camera app opened and was ready to shoot (blue circle showing) in about 2 seconds. Double pressing the power button to open the camera app had the blue circle around the shutter button showing right away
Every now and then it does work perfectly. But more times than not there is a massive lag. Usually after the phone has been on for half a day, but like this morning sometimes when it's just turned on.
I've experienced the same issues mentioned by you guys, especially in the OP.
Snapchat has practically been completely unusable until the most recent update, and that only marginally improved things. The root cause seems to be the camera itself, as I'm only seeing this type of lag in apps that access the camera. I can't help but imagine Google is working on a fix for this in the very near future, just one of those 'early adopter' issues I guess. It has caused me to do daily reboots just about, which is very aggravating because that defeats the purpose of a good camera if you miss the moment you're trying to capture. As I'm sure you guys have noticed, when the camera app actually works properly, the pictures are pretty impressive, which makes it all the more aggravating that it can't be used as fluently as designed.
Hoping for all of our sake that Google fixes this soon.
I'm in the same boat.
paul_jones said:
I've experienced the same issues mentioned by you guys, especially in the OP.
Snapchat has practically been completely unusable until the most recent update, and that only marginally improved things. The root cause seems to be the camera itself, as I'm only seeing this type of lag in apps that access the camera. I can't help but imagine Google is working on a fix for this in the very near future, just one of those 'early adopter' issues I guess. It has caused me to do daily reboots just about, which is very aggravating because that defeats the purpose of a good camera if you miss the moment you're trying to capture. As I'm sure you guys have noticed, when the camera app actually works properly, the pictures are pretty impressive, which makes it all the more aggravating that it can't be used as fluently as designed.
Hoping for all of our sake that Google fixes this soon.
Click to expand...
Click to collapse
could u please test camera functionality with this app
https://play.google.com/store/apps/details?id=com.geekstools.cameraW
and if possible gather log info
Thanks

[D855] "Cannot connect to Camera"

I don't know what's happened, seemingly over night my camera no longer works. I was running Cloudy 2.5 and I wiped it and installed CM12, still no luck. Now I've got it running PA and STILL the camera refuses to work in any apps. I installed FV-5 camera and it just crashes when I launches it. Snapchat tells me to restart the phone but after a few attemps, I can get the front camera to work. I'm starting to think this is a hardware problem as I've flashed new ROMS etc. Has anyone else had a problem like this?
edit: I just installed and launched Snapchat again and when I switched from the front camera to the back, it worked for half a second and then froze. Restarted the app and now it seems to be working.
Greets
I had this issue on my g2 all roms nogo so i flashed back stock kdz and it worked then flashed all same romsa again and it actually work so im asuming it was some stupid issue from the factory. But mine done it from the start on stock rom i thought it was a hardware issue it was a warantie replacement i didnt know i had the pbone for about a week and went to take a pic and bam so like i said i tried many roms nogo a fresh new tot
I'll give it a go because it still seems broken. It's working sometimes, but in snap chat the image is flipped upside down and there's a purple tint. Exiting the app and opening it again fixes it, but most of the time it's not working.
This happened to me, but on a different device - it's a CM bug. You could download an app called "restart camera" by temasek from playstore to see if it helps.
Sent from my LG-D855 using Tapatalk
Mine was on a ls980 sprint g2 and a stock. And stock based roms never tried cm really
I have LG G3 *D855*... My phone worked fine and fast 2 and half years, no problem, warranty after 2 years was over, but I even didnt think about other phone, because I realy like LG G3 and there is nothing very better created yet + I used mobile case and phone is in perfect condition. Ok, after 2,5 years, phone never was swiped, it was overloaded with files, photos, apps... One day, camera start crashing and sometimes I got some lagz. I decided to root the phone, installed Cloudy 3G, camera worked only first 10mins, then crashed like in stock version. I found one flashable file, called camera fix lgg3... It fixed camera, no lagz on camera, no problem with crashing, flashlight worked, everything was fine. But damn, that Cloudy3G was so unstabble, sometimes phone freezed for a while, sometimes it restarted itself, sometimes apps crashed, like facebook, whatsup and other... But... The biggest deal was with battery... Battery drain was awfully high... If phone was in standby mode, battery taked only one day, but... If I used any app or just watched videos on youtube, I was able to see how % was dropping in minutes. It was like 1 min = 1-2% gone. So, I flashed CM14... Nice mod, I liked, takked few hours to know the mode and customize it for my needs. Camera worked first day, then crashed again... Actualy... It worked sometimes, like 1 time from 10 attempts with phone restart. But, for short time, sometimes 1min, sometimes 30mins. I didnt find any fix, cause that first fix was only for stock camera version... Decided to flash other rom... Fulmics was next, worked fine, mode is cool, stable, battery life is very good, almost like stock version. Camera worked for 2 days, then the same problem... Cannot connect to camera or camera is busy...
From starting, I was able to get into camera by restarting phone, but after few days, no restarts helped.
What I can do now? Any suggestions? Ohh, and sometimes camera is purple and shows upsidedown, before crashing.
All, what I can imagine to do, is try another ROM or try to swipe everything and get back to original stock version. But its not so difficult like installing custom roms. So, it will help or somebody has other solution?

Camera frusturating problem

Hey guys,
I have a weired camera problem and I coudn't find anyway to fix it
The camera was working perfectly fine until one day It started being unresponsive sometimes and now I got to the point where it rarely responds!!!
When I open the camera sometimes it just shows black screen and I'm unable to do anything then after about 3 secs phone reboots and sometimes the camera app launches but the viewfinder is just black and sometimes it simply fc's!!!
I tried several camera apps (manul camera....) but in vain!
My first attempt to fix this was deleting data and cache for camera app! then I made a factory reset then I tried updating to android N DP4 and then I rolled back and in vain!!!
Once the camera srops working it will not work again until I reboot the phone and after I reboot it the camera will work for about 5 minutes to 1 hour then the problem starts showing!!!
Hope yo Guys can help me solve the issue I really like the phone and I don't wanna lose it!
Thx in advance!
Sounds like a hardware issue to me. I would send it in for warranty or repairs if possible.
Did you managed to get it fixed? I have the exact same issue. I think it first started happening after the latest security updates. I hope it's not hardware related, this phone just came back from lg repairs for faulty digitizer.
i got the same problem. i just try to install the final version of android 7.0 and hope the problem won't show again...
i'm anyway quite sure it's not a hardware problem, cause when the camera works it works great and shoots perfect photos and videos...i think it's the last security pack update which causes these problems, and maybe the solution will be the new security pack update, of september
I had the same issue, and I simply couldn't fix it by any means. It just started to happen after 3 months of use, and came out of nowhere.
I had to return it, luckily it was amazon......
Really weird.

Categories

Resources