I've upgraded from G3 to G4. I discovered the following problem. I have synced Google, Facebook and Exchange Contacts to the phone. Now my exchange contacts are not recognized in Whatsapp. Also, when I check in G4 contacts, the Exchange contacts to not show the Whatsapp icon.
Anyone else has the problem or an idea, how to fix this?
LG G4 - WhatsApp not recognizing exchange sync contacts
Have same problem.
After synchronizing my exchange contacts to the new LG G4, WhatsApp does not recognize the exchange contacts.
Any solution?
I found a solution. Im Whatapp check under settings - contacts that the option show all contacts is checked.
For me, this fixed the bug
Sent from my LG-H815 using XDA Free mobile app
Thank you. Correct this is the solution !!!!
Great solution !!!!
icon71 said:
I found a solution. Im Whatapp check under settings - contacts that the option show all contacts is checked.
For me, this fixed the bug
Sent from my LG-H815 using XDA Free mobile app
Click to expand...
Click to collapse
Hello I was facing the same issue. I don't know the reason behind the problem but this solution worked for me;
Under "Contacts Settings > Display > Customise " Mark "Microsoft Exchange" and "Whatsapp". after that tap " SYnc NoW".
Help please all - I have an iphone and same problem, suddenly all exchange contacts just show numbers. I cant see the above paths in my phone so maybe this is unique to android and im on ios?
Its driving me crazy! if anyone can help please
Related
Hi,
I've got an issue, not a massive one but it bugs me nonetheless.
Currently, when I tap the Phone button from the home screen it brings up a list which shows my recent call list, if I scroll down I get a long list of all my contacts. The thing I find annoying is that the long list includes all of my Facebook "friends" that have a telephone number listed.
What I would like is for this list to only contain my contacts (copied over from my SIM), and for the ones that are linked to a Facebook account, to have their status etc updated. I do not want my random Facebook "friends" to be in the list.
The most recent thing I've done to try and solve this issue is to go into the Facebook app on the phone and change the 'Sync Contacts' settings (Menu-> Settings) to 'Don't sync'. I then went into (phone) Settings-> Applications-> Manage Applications-> All (tab)-> Contacts storage-> Clear Data. I then copied my contacts back over from the SIM. (I've also tried the 'Sync with existing contacts' option as well)
All was well for a while, my contacts linked up again and I got facebook details for my contacts when calling them. However I noticed to my annoyance that my Phone list now contains my facebook contacts again!
I notice under Settings->Accounts and Sync I have two (removable) Facebook accounts, one is Facebook, the other is Facebook for HTC Sense. Does anyone know if it would help to remove either of these accounts?
Can anyone help me find a way to solve this issue (preferably without extra software or going through the People menu)?
Any help would be appreciated,
Thanks,
Grim.
I just fixed this myself.
I think it's something to do with how HTC Facebook interacts with official Facebook. If I turned of syncing on both (but left contact sync disabled in both) I'd still get contacts in Phone (and also in suggestions in sms app). If I removed both, then added Facebook official only I'd still get them.
In the end, opening up Facebook on my PC and going into privacy then apps and disabling Facebook for HTC Sense seemed to solve it to me. I could then use the official Facebook app without getting all these contacts I'd never use.
I didn't care about getting contact pictures and stuff so I never tried letting official Facebook sync with existing contacts only, but it might work properly.
Hope this helps, completely unscientific but it seemed to for me!
jbrizz said:
I just fixed this myself.
I think it's something to do with how HTC Facebook interacts with official Facebook. If I turned of syncing on both (but left contact sync disabled in both) I'd still get contacts in Phone (and also in suggestions in sms app). If I removed both, then added Facebook official only I'd still get them.
In the end, opening up Facebook on my PC and going into privacy then apps and disabling Facebook for HTC Sense seemed to solve it to me. I could then use the official Facebook app without getting all these contacts I'd never use.
I didn't care about getting contact pictures and stuff so I never tried letting official Facebook sync with existing contacts only, but it might work properly.
Hope this helps, completely unscientific but it seemed to for me!
Click to expand...
Click to collapse
Hi JBrizz thanks for your reply.
I didn't think of logging into the facebook website to disable anything. I'll give that a try.
In the meantime I've fiddled about with the accounts in 'Accounts and Sync'. I've tried deleting both the Facebook and Facebook for HTC Sense accounts.
After deleting both I went into the Facebook app and signed in, which recreates the account in Accounts and Sync. I set the sync options in the app to not sync any contacts. I waited around for a while and no extra contacts (from Facebook) appeared in my Phone list.
I then went into the Facebook app and changed the sync settings to 'sync with existing contacts' - which I assumed should only sync the data for the people currently in my phone book? Anyway after a few minutes I checked an all of my Facebook friends were now in my Phone list AGAIN
I started from fresh again and tried a similar thing with the other Facebook for HTC Sense account - I had to recreate this in the Accounts and Sync settings screen.
Again after a few minutes all my Facebook friends where there on my Phone list
Maybe this functionality isn't available with this phone / app?
Anyone else have any ideas?
It is a google problem, not a HTC problem.
The HTC app is doing what it should be doing. If you go to the people app, click on your contact (far left) and then menu -> view you can see the facebook option is unchecked.
However the Phone dialer (google product) just syncs everything.
There is a issue no for this, 10618 @
code.google.com/p/android/issues/detail?id=10618&can=5&colspec=ID%20Type%20Status%20Owner%20Summary%20Stars
(unfortunately I can't post links as I am a newbie!!)
Best thing to do is you guys reply and make this defect more and more noticeable.
I've posted on the google issue site, cheers for the link!
Hi there
The thing is whenever I add a new phone number to my contacts list they don't show up there. When saving the contacts I choose to save them to my Google account. So if my phone dies or is stolen I can recover all my contacts. The thing is they're not appearing on my contact list. Even tough I've selected in contacts to show: All contacts.
The only way to find them (since universal search was removed) is to use the dial to type the name (most of the time without luck) or go to the call log (if I called that number before).
I've come to think the contact IS on the phone, Cuz it appears in the log with the name I've given it.
I have account sync on, I've turned the phone off and on.
I've been experiencing this problem on different phones (HTC Inspire 4G and now on a GS3).
If anyone can help, thanks!
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
I believe it's your contact to display...
Open contacts
Press the menu key and scroll down to contacts to didplay.
Select all or you Google account from there.
Sent from my SGH-I747M using xda premium
Hi
I've been doing that, I've selected Google contacts and all, still the same
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Try going to settings and under the sync menu click on Google account and resync the contacts.
Sent from my SGH-I747 using Tapatalk 2
Are u using Gmail or Google apps account?
What if u try exporting ur contacts from the webui and then importing them to urphone
Sent from my SGH-I747M using xda premium
I did that already =(
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
So I deleted my Google account from my S3 and checked on Google Contacts (via web) and all the contacts that I added recently are there. So I log in again on my S3 with my Google account and the contacts still doesn't appear on my phone =(
And as I said before the contacts are somewhere on the phone Cuz in the call log it shows the name of the contact I saved =/
Pliz help I'm going Crazy. I need them on my contacts cuz of my new work. I have to call lots of people and scrolling through the call log is annoying =(
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Alberto5501 said:
So I deleted my Google account from my S3 and checked on Google Contacts (via web) and all the contacts that I added recently are there. So I log in again on my S3 with my Google account and the contacts still doesn't appear on my phone =(
And as I said before the contacts are somewhere on the phone Cuz in the call log it shows the name of the contact I saved =/
Pliz help I'm going Crazy. I need them on my contacts cuz of my new work. I have to call lots of people and scrolling through the call log is annoying =(
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
Adding this in case any one else is seeing the same issue:
Did you check if any of your sync accounts are failing to sync? In my case it was facebook sync so i removed FB from the list of accounts to sync with and the other contacts were restored. Mine is Galaxy S2 running ICS so YMMV.
Looks like a bug in Android is preventing it from showing contacts even if one of many sync accounts fail.
Contacts not showing on Android phone.
sxjthefirst said:
Adding this in case any one else is seeing the same issue:
Did you check if any of your sync accounts are failing to sync? In my case it was facebook sync so i removed FB from the list of accounts to sync with and the other contacts were restored. Mine is Galaxy S2 running ICS so YMMV.
Looks like a bug in Android is preventing it from showing contacts even if one of many sync accounts fail.
Click to expand...
Click to collapse
I had the same problem on my HTC One X. After some time I figured it out. Sign out of your Google mail account and resign in again. After a 'sync'
all my contacts magically appeared. I hope this helps.
Rednaxela1963 said:
I had the same problem on my HTC One X. After some time I figured it out. Sign out of your Google mail account and resign in again. After a 'sync'
all my contacts magically appeared. I hope this helps.
Click to expand...
Click to collapse
This has been happening to me for a while now, and it was driving me insane!! I also save all my contacts to gmail account, yet all of them never show up, even with display all contacts. Sometimes, even doing a search in contacts would not find them, even though they were there!! Just now figured it out, and I am happy, happy, happy!! No need to sign out and sign back in. Just go into your contacts, hit the menu button to bring up settings, hit contacts to display, check 'customized list", now there should be a setting button beside that, hit that, go down to your gmail account and pick it, now u will see like 6 boxes, such as my contacts, starred in android, etc, all the way at the bottom check "all other contacts", save it and you're in business!! Hope this helps...
Invisible contacts.
DMF1977 said:
This has been happening to me for a while now, and it was driving me insane!! I also save all my contacts to gmail account, yet all of them never show up, even with display all contacts. Sometimes, even doing a search in contacts would not find them, even though they were there!! Just now figured it out, and I am happy, happy, happy!! No need to sign out and sign back in. Just go into your contacts, hit the menu button to bring up settings, hit contacts to display, check 'customized list", now there should be a setting button beside that, hit that, go down to your gmail account and pick it, now u will see like 6 boxes, such as my contacts, starred in android, etc, all the way at the bottom check "all other contacts", save it and you're in business!! Hope this helps...
Click to expand...
Click to collapse
Unfortunately I don't have a 'contacts to display' or 'customise list' on my HTC One X, just 'Only with phone number' option but never mind
whatever works.
If there's a will, there's a way!
My suggestion : Go into CONTACTS. Hit the RIGHT OPTION (CONTACTS) Then the MENU button. Then ACCOUNTS. Tap on your GOOGLE account. In there you will have the SYNC options.
I just went through this because all of my contacts are not syncing. I have 95% of them for whatever reason.......
Rednaxela1963 said:
Unfortunately I don't have a 'contacts to display' or 'customise list' on my HTC One X, just 'Only with phone number' option but never mind
whatever works.
If there's a will, there's a way!
Click to expand...
Click to collapse
dssking said:
My suggestion : Go into CONTACTS. Hit the RIGHT OPTION (CONTACTS) Then the MENU button. Then ACCOUNTS. Tap on your GOOGLE account. In there you will have the SYNC options.
I just went through this because all of my contacts are not syncing. I have 95% of them for whatever reason.......
Click to expand...
Click to collapse
Try deleting your google account completely from your phone and re-adding it after a reboot.
This is driving me crazy too...
So,I've installed kitkat 4.4.2 on Friday and everything was really ok. Today I realized when someone is calling me on Viber,there are no contacts,the same is with WhatsApp.
And when I want to use my phone contacts,they are all gone. Then I need to copy the contacts from the sd card(cause there is no option to show contacts from sim card) and they showed up,when I click on Viber again,the contacts are gone again.
Anyone can help me with that???
Problem Solved
DMF1977 said:
This has been happening to me for a while now, and it was driving me insane!! I also save all my contacts to gmail account, yet all of them never show up, even with display all contacts. Sometimes, even doing a search in contacts would not find them, even though they were there!! Just now figured it out, and I am happy, happy, happy!! No need to sign out and sign back in. Just go into your contacts, hit the menu button to bring up settings, hit contacts to display, check 'customized list", now there should be a setting button beside that, hit that, go down to your gmail account and pick it, now u will see like 6 boxes, such as my contacts, starred in android, etc, all the way at the bottom check "all other contacts", save it and you're in business!! Hope this helps...
Click to expand...
Click to collapse
you're the best man,
i have been facing this problem with my old Samsung S2 and was one of the main reason that i decided to change it on S4, but imagine that i got the same prob !!
no one was able to fix it ( most probably everyone is busy in the I-phones . . . . )
But the Solution is: check "all other contacts"
thanks a lot
Hello,
I have a weird issue with the SMS app for my HTC one (M8) as well as my friend's phone!
when I receive a message, the name of the person who sent the message to me does not show up in the sms app, instead the number is shown (basically as if the sender's number is not saved in my address book). however, after about 15-20 minutes the name will be shown.
to note, both of us have our contacts saved in Google, so all the contact addresses are synced with google.
anyone else facing the same issue?
anyone knows a possible solution??
Thanks & regards,
Abdullah
Maybe go into app settings for mms and contacts and delete all data to reset to default. Reboot then resynch contacts.
Hello everyone,
My device is G4, LG-H815 variant and it's updated to Android 5.1, not rooted. My problem: there seems to be no way to import Facebook contacts to contacts list.
I have migrated all my settings and apps from my G3 using LG Backup successfully. The Facebook and Messenger apps work fine, show all my contacts, and are configured to sync contacts. I have also gone into Contacts settings and made sure Facebook sync is enabled. But no matter how long I wait (1 day), only my Gmail contacts show. There also seems to be no syncing option for Messenger.
Things I've tried to no avail:
- rebooting
- reinstalling Facebook and Messenger app and configuring them from a scratch
- restarting Contacts app
- unsyncing and syncing again
- removing my Facebook account and adding it again
searme9 said:
Hello everyone,
My device is G4, LG-H815 variant and it's updated to Android 5.1, not rooted. My problem: there seems to be no way to import Facebook contacts to contacts list.
I have migrated all my settings and apps from my G3 using LG Backup successfully. The Facebook and Messenger apps work fine, show all my contacts, and are configured to sync contacts. I have also gone into Contacts settings and made sure Facebook sync is enabled. But no matter how long I wait (1 day), only my Gmail contacts show. There also seems to be no syncing option for Messenger.
Things I've tried to no avail:
- rebooting
- reinstalling Facebook and Messenger app and configuring them from a scratch
- restarting Contacts app
- unsyncing and syncing again
- removing my Facebook account and adding it again
Click to expand...
Click to collapse
I always turned Facebook sync off, I never use it [emoji14], but I'll try to give you some suggestions.
1. have you tried setting Contact to display in contact app settings to All contacts?
2. is the contact sync in the Facebook app settings turned on for all contact?
that's as far as I know in android syncing. if it doesn't work, maybe the other could help you. sorry!
aquavalanche said:
1. have you tried setting Contact to display in contact app settings to All contacts?
Click to expand...
Click to collapse
Yes, of course.
aquavalanche said:
2. is the contact sync in the Facebook app settings turned on for all contact?
Click to expand...
Click to collapse
Naturally.
Same issue
Thank god I'm not the only one with this issue!! I thought I was going mad. I just got this phone & not used to LG phones.
Okay, so I haven't done as much as you, I have uninstalled/reinstalled fb and msngr though & still nothing. When I select to see only fb or msngr contacts it shows none, only myself.
I'm slowly losing hope to see a resolution as this is the first post I've seen with this issue!
I will keep checking this thread Thanks for posting
I have a similar problem but with Dragon Quest 8....the thing refuse to sync my save on the cloud....i remember that on a M8 i hasnt problems at all ;_;
Vikki690 said:
Thank god I'm not the only one with this issue!! I thought I was going mad. I just got this phone & not used to LG phones.
Click to expand...
Click to collapse
I feel just the same. I can confirm than syncing worked just fine on my LG G3. With G4, it looks just like the Contacts app doesn't see my Facebook account for some reason, regardless of the settings.
Same thing is happening to me... Any of you with this problem have a second phone? I have an s6 with no sync problems for work in addition to my g4. My only possible thought is some how that is affecting my lg...? Hopefully someone figures this out ASAP
Been talking to UK LG Mobile Support today, their advice is to enable syncing from Facebook app's settings. When told that this didn't work for me, they said they're not aware of anybody having this issue. So, has anybody solved this yet?
Alright, here's the reason behind the problem:
Apparently Facebook no longer supports syncing for Android devices. Just like that. As confirmed by Facebook itself under a link I can't post.
searme9 said:
Been talking to UK LG Mobile Support today, their advice is to enable syncing from Facebook app's settings. When told that this didn't work for me, they said they're not aware of anybody having this issue. So, has anybody solved this yet?
Alright, here's the reason behind the problem:
Apparently Facebook no longer supports syncing for Android devices. Just like that. As confirmed by Facebook itself under a link I can't post.
Click to expand...
Click to collapse
Hey there,
Poked around a bit more...not sure that is true. Seems like a lot of internet BS generated from frustrated people with the same problem we are having. There are no concrete facts from Facebook or Google that currently support that theory.
On another note, this problem started happening on my G4 about two weeks ago, at which time it was synced to my facebook contacts prior...so, it may be possible a software update was pushed and this functionality was not carried over?
My current workaround (i'm not giving up on this, don't worry)...buy/borrow an older android device from a friend or off CL, sync your facebook, manually program the names of the contacts you need from facebook sync on that phone to your G4...I already tried exporting the CSV from my work phone to my G4 with no luck of carrying over my facebook contacts.
Cole
Facebook changed the api download most of the photo sync apps from the appstore they do nothing now
Sent from my LG-H815 using Tapatalk
I spent three awesome hours last night pretending like it was 2002 and manually copying numbers from my work phone to my new phone since it is still sync'd with facebook...at least now they are permanently in my google account
Had the same issue. I uninstalled the FB updates to factory. Re-syncedb and set Facebook to manual updates.
Hi!
I know this post is relatively old, but I recently purchased the LG G4 Vigor. While at the Kiosk of my service provider, they transferred all my contacts for me. Bad idea!!! I spent the last two days trying to figure out why my Facebook contacts would not transfer. Furthermore, all the addresses were not transferred at all. So, I worked hard to find the problem. I simply had to Reset Factory data! . For some reason, when they transferred my contacts, it was interrupting the Facebook contacts from transferring. Before doing so, make sure you save all info on your SD card. I took out my SD card, for good safety measure. After the Reset, do not install the SD card right away. Open Facebook and go through login etc., then in your phone contacts settings, accounts & sync, add Facebook, then go to "contacts to display", click all contacts. Check your contacts folder to be sure. Do this before transferring your data from your SD card. Unfortunately, you will have to go through and delete those contacts, from FB, you don't want. At least they are all there, with picture and info! Hope this helps!!!
Hi all! I'v got a small trouble, since the nougat update I can't see my contacts from outlook. When I bought the phone a few months ago, I was happy that I recover all my contacts. After the update, contacts from what's app start to show only the phone number, no name. I uninstal outlook and install again, no luck?. Try to save the contacts from outlook as a vcard, it shows me only my Skype numbers ? . Even I try to tick the box to shows me the outlook contacts...still nothing to display. I did try to disable the contact manager, but no succes. Did anybody have this issue?
Usually is the user fault ?. So i did sorted out by my self. I went in outlook app, and the contacts sync was disable ?. Silly, i know, don't throw with big stones ?