I have the FireTV box. I installed the wireless remote app for my android and it worked ok. Then I realized the remote itself isn't working at all. I tried unplugging the cord and rebooting. Nothing.
Any suggestions?
Fresh batteries. The remote is a battery hog. Sometimes the screen will tell yo when the batteries are low, but several times I have had to switch batteries without being warned of low batteries.
you didn;t happen to turn off bluetooth by accident, did you?
I have the same problem. I have replaced the batteries but still no bueno. The remote status is battery offline. Reboot the Box, still no dice. Where can I check to see that the bluetooth is still enabled?
spyder3 said:
I have the same problem. I have replaced the batteries but still no bueno. The remote status is battery offline. Reboot the Box, still no dice. Where can I check to see that the bluetooth is still enabled?
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Maybe you need to re-pair the remote. Just a guess. Anyway, see this: http://www.amazon.com/gp/help/customer/display.html?nodeId=201452760.
Yeah, I tried that. No dice. I contacted Amazon and they are sending me a replacement remote. Apparently this problem is becoming common and a replacement remote fixes it.
Have you tried pairing another bluetooth device like a keyboard, mouse, headphones, gamepads or speakers to ensure your bluetooth controller on the Amazon device hasn't died?
Sent from a Freedompop HTC Evo 4G
I contacted Amazon and they sent me a replacement remote, next day. It works perfectly. I guess the remotes just die sometimes.
spyder3 said:
I contacted Amazon and they sent me a replacement remote, next day. It works perfectly. I guess the remotes just die sometimes.
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do you still have that remote? the same thing happened to me, and I was able to fix it.
shutterslaps said:
do you still have that remote? the same thing happened to me, and I was able to fix it.
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Can you let us know what the issue was and how you fixed your remote? It could be helpful to myself and others who may run into a non working Fire TV remote.
i had same issue, i had to get another remote
mjbxx said:
Can you let us know what the issue was and how you fixed your remote? It could be helpful to myself and others who may run into a non working Fire TV remote.
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I was trying to pair a ps4 controller with the sixaxis app. That's exactly when the remote stopped working. I'm assuming it was because the app was messing with the systems bluetooth connection. Luckily I had another remote already setup (a Rii Mini 2.4GHz Wireless Touchpad Keyboard.) I went back into the sixaxis app, clicked on STOP, and exited the program. I then went into the settings.apk (not the one that came with the system) went into BLUETOOTH, and unpaired the Amazon Fire TV Remote. Then I repaired the Amazon Fire Tv Remote through BLUETOOTH in settings. The remote still didn't work, but I was now able to go into the stock settings app that came with the system, click on CONTROLLERS then Amazon Fire TV Remotes, Add New Remote, and hold down the Home button on the remote for about 5 seconds, and it showed up in the list of Discovered Remotes. Once I clicked on the remote, it started working.
Now I may or may not have added extra, unnecessary steps, but that's exactly what I did to get it working again.
Oh and I highly recommend the Rii Mini Wireless Touchpad Keyboard. It's small, has a full keyboard & touchpad that is perfect for using as a mouse pointer. It also comes with a wireless dongle. I only wish I could map a HOME button press to one of the keys on it. Oh and it was plug and play! I connected the dongle, turned on the remote, and worked right away. No pairing was needed.
**I take back the recommendation for the Rii Mini Wireless Touchpad Keyboard. Now it's sporadically acting like I'm holding down buttons and it's really quite annoying. For example, I would type out TEST, and when I would get to the 'E', it'll input 'EEEEEEEEE' until I press another button. I have a clear line of sight to the dongle, and it's two feet away. After scouring the internets, I read some good reviews about the FAVI Wireless Keyboard, and ordered it. ($35.57)
Help! I lost the remote for my fire stick, so I downloaded the remote app on my iPhone. It worked great for a day, then couldn't find the fire tv stick at all. I tried everything to fix it, restarting my phone, unplugging the fire stick, restarting wifi, deleting and renown loading the app, and nothing worked. I tried using some different remote apps, and none of them picked up the fire stick, so I'm assuming it's a problem with the fire stick itself. If the Bluetooth on the fire stick stopped working, how do I fix it? A friend bought this for me and set it all up so I don't have a clue how to work it without the remote, please help!
I have similar problems with the Amazon Fire TV and Fire Stick remotes. There is a known issue that other Bluetooth-enabled devices within range of the Amazon hardware can disrupt the connection with the remote (like a laptop, tablet, etc.). I learned this directly from Amazon Tech Service. They also sent me a second remote which still has the same problem.
I keep a Logitech Unifying dongle plugged into the USB port on the Fire TV and use a mini-keyboard remote or a wireless full-size keyboard made for Google TV, which works all the time even when the Amazon remotes stop working. Unfortunately, this "fix" won't work with the FireStick since there is no USB port.
I have a Logitech Revue, Amazon Fire TV, Amazon Fire Stick and a Roku3 box. The Roku3 is the only one that has no real issues, always works and the best features. Other than that, my Vizio M-series TV has Yahoo! Smart TV and is sufficient for most streaming without a box.
Wukong romote app should work since it works over wifi. You probably need to just toggle bluetooth off and on.
Sent from my LG-LS980 using Tapatalk
spyder3 said:
Yeah, I tried that. No dice. I contacted Amazon and they are sending me a replacement remote. Apparently this problem is becoming common and a replacement remote fixes it.
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Seems to be a very common problem. I had this problem with my first-gen FTV as well. Customer service didn't even bother asking any questions and had it replaced promptly. Hopefully it doesn't happen with my FTV2 remote.
I fixiti removing the remote from the bluetooth devices and leting the firetv connect again. So far 2 month and no issues
mjbxx said:
Can you let us know what the issue was and how you fixed your remote? It could be helpful to myself and others who may run into a non working Fire TV remote.
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When I spoke with the Amazon CSR, he had me do the following
1) Remove the batteries from the remote
2) Hold the middle circle button AND the home button at the same time (keep holding for the next steps)
3) Disconnect HDMI and power cable from Fire TV
4) wait 30 seconds
5) Reconnect HDMI and Power Cable
6) Let go of remote buttons, re-insert batteries into remote
7) voila, remote worked again.
These steps basically reset the bluetooth settings on the Fire TV. After troubleshooting, I think the issue may be because of bluetooth interference from my Amazon Echo, cell phone and laptop that are all connected in the same room. Hope this helps! :highfive:
Is the FireTV remote the same as the FireTV Stick remote? I've ordered a new TV box to replace my stick and want to reuse the old remote. I'm not bothered about the voice features.
Good third party remote for android tv and amazon fire tv, and I find the mouse can be use in this app called CetusPlay, you can find it on google play store
and there is another on called wukong tv remote, but know it seems not working in the mouse.
I bought this very compact little Bluetooth game controller for a few quid on eBay. It would make a great standby remote/second game controller for the Fire TV. I tried linking it via the Bluetooth settings page. The controller can be seen, but cannot be paired. I then installed the JS1 Quick Start app, which seems to works well on the Fire TV and quickly connects to the controller, but only allows you to navigate through the in app menu or play a pre-installed basic game. It pairs easily with the app and the Fire TV Bluetooth settings page even states it is paired if you navigate out of the JS1 app, but there is no control over the menus etc.
This would be a no brainer purchase for the Fire TV if only you could get full control within the android system itself. Does anyone know anything about this? Or even a workaround using another app or suchlike?
I have a few firetv sticks. Today I noticed something peculiar. One is located in my garage and I was using an IPTV app on the device. I picked up the tv remote to set the timer. I backed out and realized was backing out of a menu app on the firetv. I also have an RCA universal 6 device remote and it worked as well. I know I programmed the rca to control a roku. But I don’t recall doing anything for the firetv. I certainly never did anything to the Panasonic remote (it’s an older plasma tv). Anyone ever seen this? I have many of the universal remotes and it would be great to program more to work with other firetv sticks.
What you're seeing is called HDMI-CEC. It allows the TV to send basic navigation commands to the Fire TV over the HDMI connection. No programming is needed. You can verify this is what is happening by disabling HDMI-CEC in the Fire TV's display settings. See here: http://www.aftvnews.com/amazon-fire...able-hdmi-cec-in-new-5-2-4-0-software-update/
I have had a Harmony Hub and Fire TV for years and it always worked, until I tried to adjust some custom settings for Delay on Input because sometimes it wouldn't change the input to my Fire TV....after that, Harmony will no longer control the Fire TV with the remote. I have tried deleting the Fire TV device, deleting and recreating the Watch FIreTV activity, nothing works.
It will pair fine in Bluetooth settings on the Fire TV, it just will not control anything.
Any ideas on how I can get this to work again?
FYI, the Amazon Fire TV remote works fine, but I want to go back to using my Harmony Remote for everything.
This just started happening 2 days ago when I made some changes, which I have since reverted back to Defaults in an attempt to fix this issue.
Ok, well nevermind...so this time I opened up the App to see if I could control it that way and it told me that my hub was in pairing mode...even though I had already paired it. This time it paired again and I had access. My only thought is possibly this FireTV may have paired with my other Harmony remote in another part of the house. It all seems to be working fine now.
I have a FireTV Stick 4K with latest offical firmware and trying to pair a Alexa Voice Remote (1st Generation). I really tried everything, but the FireTV does not recognise it
I still have an old Basic Edition Remote, that does pair without any problems.
I also reset the Voice Remote as descirbed in the amazon help (tried all button combinations, also from the other remotes). Removed batteries, restarted FireTV, even reset FireTV, tried pairing with home button after restart, tried pairing ober the menu with add new remote... nothing...
I thought it's broken, but it does pair after reset (with left button and menue button) to an old FireTV 2 (which i normaly no longer use). So the remote seems to work. Because i get it done with other remote and on other FireTV hardware i also shouldn't be too stupid to just do it right...
And because the old basic remote does also pair to the FireTV Stick 4k, the FireTV Stick should also be fine...
Any ideas I could try to get the damn voice remote got paired to the FireTV Stick 4k?
The FireTV 2 remote uses WiFi direct.
The basic edition, 2nd and 3rd gen remotes use Bluetooth.
The WiFi direct remote is not compatible with the 4k Stick.