I bought an HTC DESIRE 816 for my daughter and when she trys downloading an update the phone will not accept it and it freezes up. It also shows a screen that says Smith disabled. Can someone help me?
csadenyi said:
I bought an HTC DESIRE 816 for my daughter and when she trys downloading an update the phone will not accept it and it freezes up. It also shows a screen that says Smith disabled. Can someone help me?
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If you have Virgin Mobile USA version you can go to the HTC.com click "Support" and "ROM Downloads" to download RUU file to update phone manually. You need to read and follow their directions. The latest version available is 2.33.652.2 aka Lollipop.
Note if it doesn't work you might have to do a reset phone(erase user data) from the settings/backup & reset menu to get the update to work.
Related
I have HTC Wildfire S (Telstra NextG Network). I have unlocked bootloader 2 days back and also rooted the phone. After rooting I accidentally uninstalled some of HTC core components with uninstall feature. Now the problem is it shows only HTC screen (green HTC logo) and nothing happens.Its not even showing "Testra NextG network screen" it was showing before this problem.
I have very limited knowledge on how to make my phone functional again. I don't know what is the procedure to get back the "Telstara Next G" package again. I am totally clueless on what to do next. PLEASE HELP ME. :crying:
arnieage said:
I have HTC Wildfire S (Telstra NextG Network). I have unlocked bootloader 2 days back and also rooted the phone. After rooting I accidentally uninstalled some of HTC core components with uninstall feature. Now the problem is it shows only HTC screen (green HTC logo) and nothing happens.Its not even showing "Testra NextG network screen" it was showing before this problem.
I have very limited knowledge on how to make my phone functional again. I don't know what is the procedure to get back the "Telstara Next G" package again. I am totally clueless on what to do next. PLEASE HELP ME. :crying:
Click to expand...
Click to collapse
Did you make a back up in recovery before you rooted?
Tapped out from my sexy nexus 7
heavy_metal_man said:
Did you make a back up in recovery before you rooted?
Tapped out from my sexy nexus 7
Click to expand...
Click to collapse
Unfortunately I didn't make backup in recovery before rooting. I would really be grateful if guided step by step on how to get my phone functional again.
Solved at last.
Finally got help from following thread, so thought I should mention it -
http://forum.xda-developers.com/showthread.php?t=1916045
Hi,
A few days an update came via OTA. While the update was installing the android logo suddenly lie down and it says "No Command" I Now when i switch on the device the HTC logo Comes and then the android logo lie down and says "No Command". What can i do now. Please help me.
shadabsowad said:
Hi,
A few days an update came via OTA. While the update was installing the android logo suddenly lie down and it says "No Command" I Now when i switch on the device the HTC logo Comes and then the android logo lie down and says "No Command". What can i do now. Please help me.
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Click to collapse
Best bet is to try find the correct ruu for your deveice and run it via pc. Look in HTCDEV website
jmcclue said:
Best bet is to try find the correct ruu for your deveice and run it via pc. Look in HTCDEV website
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Can you please give a link that can help me. It would be very helpful for me
shadabsowad said:
Can you please give a link that can help me. It would be very helpful for me
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Click to collapse
https://www.htcdev.com/devcenter/downloads
Put in ur device in the drop down boxes, its that easy. Make sure u use the correct ruu for ur phone.
jmcclue said:
Put in ur device in the drop down boxes, its that easy. Make sure u use the correct ruu for ur phone.
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I cant found HTC 620g or HTC 620 Kernel of my region. thats the main problem. Can i use the other region RUU like EU Kernel.
shadabsowad said:
I cant found HTC 620g or HTC 620 Kernel of my region. thats the main problem. Can i use the other region RUU like EU Kernel.
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I don't think so, you have to find the correct ruu, what network provider you on?
Sent from my HTC Desire S using XDA Free mobile app
lilsafbig said:
I don't think so, you have to find the correct ruu, what network provider you on?
Sent from my HTC Desire S using XDA Free mobile app
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I search the drop down box bt there is no model like HTC 620G. Can u gyz help me plz. I am in big trouble. In Bangladesh None can fix my phone. They all said the same thing. The software isn't available.
shadabsowad said:
I search the drop down box bt there is no model like HTC 620G. Can u gyz help me plz. I am in big trouble. In Bangladesh None can fix my phone. They all said the same thing. The software isn't available.
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I can't help you then, you might have to try the 620 ruu but it could still brick your phone, can you go into your boot loader and factory reset it.
Sent from my Desire S using XDA Free mobile app
shadabsowad said:
I search the drop down box bt there is no model like HTC 620G. Can u gyz help me plz. I am in big trouble. In Bangladesh None can fix my phone. They all said the same thing. The software isn't available.
Click to expand...
Click to collapse
Do you still need the RUU?
http://www.ir-file.com/portal/index.php?dir=Firmware/HTC/HTC_Android/A31MG_DUG/
you have to pay min $15 to get a months access 30gb of downloads, I used it for the 620 A31ul
Thanks for the post. Please reply me to [email protected]
shadabsowad said:
I search the drop down box bt there is no model like HTC 620G. Can u gyz help me plz. I am in big trouble. In Bangladesh None can fix my phone. They all said the same thing. The software isn't available.
Click to expand...
Click to collapse
Hello shadabsowad.
your post makes me a bit okay. cus im facing the same problem with my phone. Please update me if you got any solution with your problems or if you have any suggestions for me..
Best regards
John..
My ruu
My cid, and option is not in Sweden aither , but i tok orange and its working.
But yes this is not a g. My is Desire 620 ...... A31ul
damn ... before it i loved htc company but now i hate them . my phone is brick because of a **** ota update
This is a forum for the HTC Desire Bravo A8181.
This is a forum for the HTC Desire Bravo A8181.
See with your own eyes.
I used kingroot to root my desire 620g and it was successful then I used the purify app to remove bloatware , and the phone didn't show anything wrong...but the next day its stable for some hours then its crashing and switching off browsers, to extent I have to restart it....what Did I do wrong and how can I fix this
Hello there, I'm new to the forums
Okay. So recently I received the Android 6.0 update and I've been trying to install it several times but still unable to. I'm a Android newbie so please bare with me.
It says the update consists of 2 parts, so after downloading the first part it shuts down starts to install then it stops (like just a quarter of the bar) then a triangle with a red exclamation comes up then it reboots back to the normal one. And each time I try to install it again it tells me to download the update again and again.
I hope you guys get my situation. Please help!
Regards,
Aamir.
Anybody?
Are you rooted or have twrp installed?
Sent from my HTC One M9 using XDA Free mobile app
I did the same update one month ago and the same happened to me managed to restart the phone then was getting notifications at stupid hours to install update, so somebody advised me to run the battery empty then recharge so i did that but then the phone was stuck in the bootloader screen when i turned it back on and cant get past it , so i sent the phone to HTC and they said its basicly my fault and needs a new motherboard at the cost of £200 yeah right im fighting this case phones only 6 months old
No guys it isn't rooted. Just a regular Android user.
But but I didn't do anything all I did was install the update. Well how's it going to be our fault? :/
Anybody?! I'm really struggling with this problem here people.. Please help..
Aamir Ahamed said:
Anybody?! I'm really struggling with this problem here people.. Please help..
Click to expand...
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If it's an untouched system, go to HTC website and find official RUU for your device and run it.
Well how do I find the RUU your talking about? What is it anyways and how do I install it? I'm blank..
Yes I have not messed around with the stock software.
I live in the United Arab Emirates btw..
Aamir Ahamed said:
I live in the United Arab Emirates btw..
Click to expand...
Click to collapse
What is your os/firmware number? Find the one that matches on HTC's website.
Google HTC M9 RUU and find the link , it will provide you will all Directions. Just remember, this will only work if your system is untouched/stock. Try searching HTC M9 RUU UAE
Is it okay if it's the US version?
Aamir Ahamed said:
Is it okay if it's the US version?
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Doubtful. If the cid and mid dont match it wont run.
You're going to struggle to find that rom. Try htc sync.
Sent from my HTC One M9 using Tapatalk
I have it but how do you search for updates on your phone.. It's only for the the software.. :/
I still can't find the middle East or the UAE RUU.. Please any other way?
same problem with me
I've got a small problem with my 820,
A few months ago I rooted my phone and flashed a custom recovery (TWRP), but since the new Android Marshmallow update I wanted to go back to like it came out of the factory. So, I removed TWRP and flashed the orginal recovery file from xda. The phone works fine now. but it won't update. Everytime I download the update & reboot the phone, it only boots in bootloader. And no matter what I select in bootloader(also the factory reset option), it instantly reboots in bootloader. Only with the option "check SmartSD" It boots back into the system, but it won't install the update. I also don't know what to do about the following notifications in Bootloader: "software status: modified" & "relocked" instead of "locked". I just want it to go back to stock so I can install the new update like anyone else. Anybody who can help me out? Thanks in advance!
i have the same problem with my HTC Desire 820 Dual Sim(India), unable to find the solution anywhere. please help guys... Thanks..
https://r.tapatalk.com/shareLink?ur...share_tid=3269290&share_fid=3793&share_type=t
[Solved][FIX][OFFICIAL RUU] Solution for NO Software Update Option on HTC DESIRE 820U
Sent from my HTC Desire 820u via Tapatalk
Will this work with HTC Desire 820 Dual Sim(India)
Thank you
syedhussaini said:
Will this work with HTC Desire 820 Dual Sim(India)
Thank you
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Click to collapse
Yes. With the right cid of the RUU you have.
Sent from my HTC Desire 820u via Tapatalk
Thanks so much. I am new to this. Can u please tell me where can I find that.
Hi amigos,
i have rooted my phone and installed recovery using this thread
http://forum.xda-developers.com/desire-820/general/htc-desire-820-root-easily-t2913064
everything is ok
but when i tried to update my phone to lollipop using this thread
http://forum.xda-developers.com/desire-820/general/solved-solution-software-update-option-t3269290
my phone not updating while i tried too many times to update (Downloaded update thru my phone - checked and download from setting>about phone>software update (376mb file downloaded)
after relocking bootloader my phone goes to fastboot when i switched it off.
phone bought from Hongkang
https://r.tapatalk.com/shareLink?ur...share_tid=3269290&share_fid=3793&share_type=t
[Solved][FIX][OFFICIAL RUU] Solution for NO Software Update Option on HTC DESIRE 820U
https://r.tapatalk.com/shareLink?ur...share_tid=3359709&share_fid=3793&share_type=t
[OFFICIAL RUU] HTC Desire D820U A51_DTUL Asia_HK_CHT 2.10.708.4
Sent from my HTC Desire 820u via Tapatalk
:crying::crying: above both methods are not working for me :crying::crying:
in HBOOT only 2 process done
1st loading
2nd checking
after it phone saying for reboot
rebooted phone.but problem still same.
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my phone goes to Fastboot mode when i put it charging (switched Off mode)
working perfect when its switched on.But i want to update its software.
================================================================================================================================any perfect solution for this?