I have an HTC Incredible 4G LTE. I underwent the process detailed here to unlock the bootloader.
When i got the HTCDev website, i ran a fastboot command and it just says <waiting for device>. I tried to detect the device with adb devices, and fastboot devices, but with no success. the THC Sync manager is not installed. HTC drivers should be installed. I am plugged into a USB 2.0 port, the same one used through out the process (i even tried the other one).
I am at a loss as to what is happening. I do know that the device manager sees my phone, and shows the drivers as the latest version. It does give this message:
This device cannot start. (Code 10)
A request for the USB BOS descriptor failed.
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Click to collapse
The device manager is listing the driver as version 2.0.7.3.
EDIT: Was able to get driver updated to 2.0.7.18
Also, when connected to the computer normally an orange light shows near the speaker. I wasn't concerned at first as I know the Android OS is not actually up and running on the phone, but do wonder if it doesn't indicated a problem.
Another note, I am running Windows 8.
EDIT 2: More research has yielded the following "Android Bootloader Interface". Every reference installing this from the usb_driver in the ../extra/google/usb_driver folder. When I attempt to do so from the device manager Have Disk ui I receive the following error
The folder you specified doesn't contain a compatible software driver for your
device. If the folder contains a driver, make sure it is designer to work with
Windows for x64-based systems.
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Click to collapse
EDIT 3: Removed entire android sdk, redownloaded and installed. Removed all HTC software and drivers. Booted phone into fastboot, and windows detected an "Android 1.0" device, installed the Android Bootloader Interface driver from the google usb_driver successfully. However, fastboot devices still does not detect the phone, and device manager still shows code 10.
As of now:
No HTC Sync, or HTC Driver
phone booted into fastboot, phone displays "FASTBOOT USB"
phone is set to usb debug
phone is connected to pc with good cable to a usb 2.0 port
I have:
rebooted pc, re-installed drivers, changed usb cords, changed usb ports, even tried a usb 3.0 port, i have tried some generic fixes for code 10 errors, and completely run out of ideas
EDIT 4: After using a different computer running Windows 7 I was able to complete the process, however, i would very much like toresolve the issue with my own PC, as the Win7 laptop is not mine. I utilized the adb/fastboot/winapi files from my Win8 machine. Win7 automatically found HTC drivers (2.0.7.18) and everything seemed to work just fine. Any ideas?
Hello,
I cannot get the bootloader unlock working on my Win 8.1 laptop by any means. If I try through hasoon2000's toolkit, I get the error that the ADB server did not ACK (whatever that means). If I try using the command line and HTC's official method of getting the TokenID, I get a message that a certain ADB-related dll is not installed. I have installed the USB drivers that come with hasoon2000's toolkit about 4 times now. I installed the Android SDK and even Samsung USB drivers. I'm going to uninstall everything, can someone walk me through the step-by-step to get things working? I've read that USB 3.0 is the problem, but I only have USB 3.0 ports on my laptop.
killfire72 said:
Hello,
I cannot get the bootloader unlock working on my Win 8.1 laptop by any means. If I try through hasoon2000's toolkit, I get the error that the ADB server did not ACK (whatever that means). If I try using the command line and HTC's official method of getting the TokenID, I get a message that a certain ADB-related dll is not installed. I have installed the USB drivers that come with hasoon2000's toolkit about 4 times now. I installed the Android SDK and even Samsung USB drivers. I'm going to uninstall everything, can someone walk me through the step-by-step to get things working? I've read that USB 3.0 is the problem, but I only have USB 3.0 ports on my laptop.
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Click to collapse
Use another computer if you can.
I had similar problems until I used this version of adb
http://www.mediafire.com/download/e5mieo2vxjd71ws/android-tools.zip
Run everything from the downloaded folder.
First of all ensure you have USB DEBUGGING enabled in DEVELOPER OPTIONS in the phone settings.
Open the downloaded folder then right click inside the folder while holding shift then choose 'Open command Windows here'
Plug in the phone using the original HTC usb cable then in the command window type ADB DEVICES. The response should be a device comprised of letters and numbers.
If you don't see any device attached try swapping the cable to another usb port. If you see your device attached then follow the unlock instructions at HTCDEV as its the most reliable way.
If still no device then it could be a usb driver problem. You should here a ding when you plug your phone in.
Make sure the Unlock_code.bin is in the above folder when unlocking.
ashyx said:
Run everything from the downloaded folder.
First of all ensure you have USB DEBUGGING enabled in DEVELOPER OPTIONS in the phone settings.
Open the downloaded folder then right click inside the folder while holding shift then choose 'Open command Windows here'
Plug in the phone using the original HTC usb cable then in the command window type ADB DEVICES. The response should be a device comprised of letters and numbers.
If you don't see any device attached try swapping the cable to another usb port. If you see your device attached then follow the unlock instructions at HTCDEV as its the most reliable way.
If still no device then it could be a usb driver problem. You should here a ding when you plug your phone in.
Make sure the Unlock_code.bin is in the above folder when unlocking.
Click to expand...
Click to collapse
That version of ADB didn't work for me either. Anyway I was able to get fastboot to work but not ADB so I was able to unlock and root and everything through a strange method using only fastboot.
Second question, if I am switching between AOSP roms, say for example CM to PA, can I dirty flash or do I have to reset?
ADB does not work with USB 3.0 ports yet on Windows 8 or 8.1. You have to use it on a USB 2.0 port. I have had best results with Windows 7. Fastboot, however, works just fine on 8.1 and 8
xeron72548 said:
ADB does not work with USB 3.0 ports yet on Windows 8 or 8.1. You have to use it on a USB 2.0 port. I have had best results with Windows 7. Fastboot, however, works just fine on 8.1 and 8
Click to expand...
Click to collapse
Not so, I and others have ADB working fine on USB 3.0 ports.
The problem is Windows 8 driver signing enforcement blocking the install of drivers. You need to go to advanced startup options to disable it.
Download these drivers first and extract: http://www.mediafire.com/download/i3lcm7dwl581518/ADB_Fastboot_Drivers_Win81.zip
Follow these instructions to disable driver signing enforcement: http://www.isunshare.com/windows-8/...gnature-enforcement-in-windows-8-and-8.1.html
Once fully booted go into device manager and you should see a device called 'Android 1.0' with an exclamation mark.
Right click 'Android 1.0' then 'update driver software' then 'Browse my computer for driver software'
Click the 'Browse' button and then browse to the driver folder 'ADB_Fastboot_Drivers_Win81' extracted earlier then click next to install the driver.
You will get a warning about unsigned drivers, just ignore and continue.
The drivers should install and you should see a new entry in device manager called 'Android phone' which means the ADB driver is installed.
ADB should now be working.
Thank you so much for this. Have been wondering for a very long time
Sent from my HTC One_M8 using XDA Free mobile app
It sounds like you've got plenty of technical help already, but I will say that I use ADB perfectly fine on my desktop with Win 8.1 so it's possible. I also use hassoon's toolkit occasionally with no issue.
Before I could get the desktop to recognize the M8 I had to completely uninstall all drivers related to my previous galaxy nexus as well as remove any mention of the device in Window's USBdeview. After a reboot, I just plugged in the M8 and windows automatically installed the necessary M8 drivers. I can then run fastboot and adb from the toolkit.
I ended up uninstalling the MSFT USB 3.0 drivers and use the Intel USB 3.0 drivers instead on my Win8.1 laptop that has only USB 3.0 ports. Works great.
I have windows 8.1 and my pc does not recognize my m8. It is connected and charging though, and I am using a USB 2.0 port. USB debugging on. On the device managers, no device shows up. I uninstall all HTC Drivers aswell. Any help? I just need it to have a yellow explanation mark device on device managers, and I know what to do from there.
I tried download HTC drivers but the htcdriver.exe won't bring up an installation window. I'm running out of time as I need to return to stock quickly before Wednesday.
ThePwnie said:
I tried download HTC drivers but the htcdriver.exe won't bring up an installation window. I'm running out of time as I need to return to stock quickly before Wednesday.
Click to expand...
Click to collapse
Try this solution.
[Q] Device not recognized by Windows 8.1
Have you tried different cables and usb ports? A different pc as a last resort?
Make sure you have no other phone drivers installed (Samsung, etc.) and make sure all HTC drivers are uninstalled. Make sure you don't accept the option to automatically install HTC Sync when you connect the phone. After that, you should get the yellow exclamation point in Device Manager. Select the option to manually select the drivers, and pick the generic Android MTP device (or some similar description).
I have a problem.
My screen is broken. Now I want to send him to OnePlus.
But before that I want unroot it. Or at least reset to factory defaults. But both things fails.
I have the latest FreedomOS Rom. Since then I can no longer use TWRP. When I start my phone to the recovery the screen goes black and nothing happens anymore.
The same happens when I put it back to factory settings through the settings menu .
I've read there is a modified version of TWRP.
From here begins the real problem. Windows doesn't recognizes my phone.
In Device Manager it appear as "unknown USB device (failed request for device descriptor)"
What I've tried:
Boot in to Bootloader
Original (Dash) USB cable
Other USB cable
WIndows 10
Windows 7
USB debugging on
USB debugging off
OEM unlocking on
OEM unlocking off
USB configuration: File transfer
USB configuration: MTP
USB Configuration: Charge
Anyone have an idea?
Maybe it's the ROM. But I cannot flash another ROM because I can not get into TWRP.
Maybe it's an option to flash the modified TWRP without a computer. So right from the bootloader. But I do not know if this is possible. And how it should be done
I'm having the exact same problem. Did you find a solution?
In windows 10 -> i get Device Descriptor Request Failed
In windows 7 -> Unknown Usb Device (Installed Correctly)
whenever i try to update device driver with ANY driver (oneplus... or generic sdk driver) I get a message saying "doesn't contain a suitable driver for your device.....)
I went to device manager > right click mtp (unknown device) > update driver software > browse my computer > let me pick > mtp USB device > happy me
Windows it's the problem. I reinstalled drivers, adb, nothing. At work i try it & it works. I reinstalled windows. Now works.
I'm on windows 10 x64.
Damn it, I don't think windows is my problem.. i tried Windows 10 / Windows 7(2 diff computers)
i can't even see the phone as MTP..
Found any solution to this? Having a similar issue
THREAD CLOSED! If interestend in this subject, please continue here: https://forum.xda-developers.com/oneplus-3/help/usb-device-recognized-t3722279
After upgrading to Android Q suddenly my pc can't recognize my pixel as a android device also i can't connect any wired things such as dongle jack or USB Transfer (USB charging options disappeared).
Planning to downgrade to Pie but the problem is my device can't be detected on my pc. Any solutions? Thanks
If you're using a Microsoft Windows machine, I would suggest uninstalling any "Android" drivers from the Device Manager. Then restart the PC, then turn off "USB debugging" and back on for the Pixel, and even "Revoke authorizations" in hopes that it will re-alert & request another authorization and, therefore, verify it being connected and detected on the PC....
After all that -- or if you can only enter in Bootloader Mode -- type the command "fastboot devices" and say here what it outputs. If anything, while in Bootloader Mode, do what I previously said, but look for anything "Android" and "Bootloader" and uninstall those device drivers...
Good luck and hope this helps!
simplepinoi177 said:
If you're using a Microsoft Windows machine, I would suggest uninstalling any "Android" drivers from the Device Manager. Then restart the PC, then turn off "USB debugging" and back on for the Pixel, and even "Revoke authorizations" in hopes that it will re-alert & request another authorization and, therefore, verify it being connected and detected on the PC....
After all that -- or if you can only enter in Bootloader Mode -- type the command "fastboot devices" and say here what it outputs. If anything, while in Bootloader Mode, do what I previously said, but look for anything "Android" and "Bootloader" and uninstall those device drivers...
Good luck and hope this helps!
Click to expand...
Click to collapse
Thanks for replying, i already tried to uninstall android driver, but when i try to reconnect, my pc recognize my device as "unknown device"
blancheSX said:
Thanks for replying, i already tried to uninstall android driver, but when i try to reconnect, my pc recognize my device as "unknown device"
Click to expand...
Click to collapse
what about the other things I suggested?
Or, so it can be clearer, are you in the System/OS when plugging/reconnecting or in Bootloader Mode?
I ran across the same issue..I followed this video to get rid of the old USB drivers and updated to the new Android driver.. Now my window 10 recognize my pixel 2xl storage completely.
https://youtu.be/Zc_dhxc8iJU
I have this issue before, and after all i got my phone detected. But when i flash it, it say unbootable slot in fastboot screen. After couple onf time, it cant be flashed again and die.... My phone cant turn on in fastboot mode again, it bricked
I had to use the USB dongle to connect a flashdrive to my phone, wait for it to recognize the drive, then unplug the drive and dongle... Then connect phone to PC... Profit!
If anyone is still having the issue of PC not recognizing device in fastboot, please be sure you have UNinstalled the older version(s) of SDK Tools from yhour PC and make sure to INSTALL the latest versions.
You can find the latest version linked in the 9x guide in my signature.
Also, make sure you have both older and newer USB cables handy. The Pixel has a nasty reputation for being finicky with USB cables, try diff cables and different USB ports on your PC.
There is also a basic troubleshooting guide in the same link in my sig.
Best regards!
simplepinoi177 said:
what about the other things I suggested?
Or, so it can be clearer, are you in the System/OS when plugging/reconnecting or in Bootloader Mode?
Click to expand...
Click to collapse
i did in 2 conditions, first one is my device turned On (adb is not detected) also 2nd one is my device in bootloader mode (fastboot devices is not detected too)
been trying to update my driver but i always got (error code : 10, device cannot started) i dunno what to do right now
dallas90733 said:
I ran across the same issue..I followed this video to get rid of the old USB drivers and updated to the new Android driver.. Now my window 10 recognize my pixel 2xl storage completely.
https://youtu.be/Zc_dhxc8iJU
Click to expand...
Click to collapse
i tried those tuturial and ended in error code : 10, device cannot started.
SageWilliams said:
I had to use the USB dongle to connect a flashdrive to my phone, wait for it to recognize the drive, then unplug the drive and dongle... Then connect phone to PC... Profit!
Click to expand...
Click to collapse
whenever i try to connect a flashdrive with my dongle, there is no option or something, it's just usb charging option appeared.
blancheSX said:
i did in 2 conditions, first one is my device turned On (adb is not detected) also 2nd one is my device in bootloader mode (fastboot devices is not detected too)
been trying to update my driver but i always got (error code : 10, device cannot started) i dunno what to do right now
Click to expand...
Click to collapse
blancheSX said:
whenever i try to connect a flashdrive with my dongle, there is no option or something, it's just usb charging option appeared.
Click to expand...
Click to collapse
So…without you being too definitive…it seems that you’re able to get into your OS…
What I’d like you to do is uninstall and remove Google usb drivers on your computer. Then, download it again HERE: https://dl-ssl.google.com/android/repository/latest_usb_driver_windows.zip . And, in case things don’t work out this time around, if you can please save the (.zip) file on your Desktop or root folder (usually the C: drive). I might have you direct the device detected to the files in this .zip directly.
Then, after installing the USB drivers, I’d like you to uninstall and remove any/all things that are named “platform-tools” (so there will only be ONE "platform-tools" after you re-download it in this step) on the whole device. After, I’d like you to download the latest Windows version HERE: https://developer.android.com/studio/releases/platform-tools . Again, to simplify things, if you can extract it either in your Desktop or root folder (C: drive).
Again, like I mentioned before, I would like for your device to request authorization for your computer again, so if you can please go to the Developers option, and select “Revoke USB debugging authorizations” as well as double-checking you have "USB debugging" enabled…
Only THEN, once these two things are extracted and installed (as is the case in the first step) and you revoked the authorizations, can you plug in your device and USB cord. Watch your phone/device, as it will ask for authorization to connect to your computer, and you’ll have to make sure the box is checked that says “don’t ask this every time” or “remember this device” – I can’t recall off-hand – and then make sure to “Allow” it. By doing this, you can be sure that your computer and device are talking correctly.
*One suggestion that isn’t mandatory is that you select where it says “USB charging” and change it to “MTP” or “file-sharing” (sorry, again, I can’t recall specifically off the top of my head…)
If all things are working well, if you can open up a command prompt (a.k.a. “cmd”, and also make sure you are running it “As an administrator”) and direct it to the platform-tools directory (hopefully you followed my suggestion and kept it simple so it will either be at the root “C:\” or on your Desktop “C:\Users\[username]\Desktop” so it won't be too difficult directing it there...), and run the commands
Code:
adb devices
and
Code:
fastboot --version
.
Hopefully, if you do all of these things, it might get things reset and working from a stable established set up.
If it somewhat works, but the device in your "Device Manager" is showing up something "funky", then it'll take a rather nuanced Windows troubleshooting technique to resolve where I would have you correct the wrong entry/driver in the "Device Manager" and have it specifically point to one of the contents of the .zip files; shown prior.... We'll tackle that if need be and if all this initial beginning troubleshooting doesn't pan out...
Let me/us know how it works out, good luck, and hope this all ends up being helpful…
simplepinoi177 said:
So…without you being too definitive…it seems that you’re able to get into your OS…
What I’d like you to do is uninstall and remove Google usb drivers on your computer. Then, download it again HERE: https://dl-ssl.google.com/android/repository/latest_usb_driver_windows.zip . And, in case things don’t work out this time around, if you can please save the (.zip) file on your Desktop or root folder (usually the C: drive). I might have you direct the device detected to the files in this .zip directly.
Then, after installing the USB drivers, I’d like you to uninstall and remove any/all things that are named “platform-tools” (so there will only be ONE "platform-tools" after you re-download it in this step) on the whole device. After, I’d like you to download the latest Windows version HERE: https://developer.android.com/studio/releases/platform-tools . Again, to simplify things, if you can extract it either in your Desktop or root folder (C: drive).
Again, like I mentioned before, I would like for your device to request authorization for your computer again, so if you can please go to the Developers option, and select “Revoke USB debugging authorizations” as well as double-checking you have "USB debugging" enabled…
Click to expand...
Click to collapse
thanks for ur explanation, and i'm sure i already did this 100% as you mentioned before. looking for solution and i found this at pixel community thread : https://support.google.com/pixelphone/thread/14477635?hl=en
and btw when i try to disable and back to enable (again) USB debugging, there's no pop up or something like that, just nothing appear. so i just realized why i got error code : 10 is just because my phone still not detected by PC also i tried in other computer (with windows 8.1 installed) my device is got detected but as "device descriptor request failed" not as an android device. Hopefully next update google will fix this "bug". Once again thank you very much
blancheSX said:
thanks for ur explanation, and i'm sure i already did this 100% as you mentioned before. looking for solution and i found this at pixel community thread : https://support.google.com/pixelphone/thread/14477635?hl=en
and btw when i try to disable and back to enable (again) USB debugging, there's no pop up or something like that, just nothing appear. so i just realized why i got error code : 10 is just because my phone still not detected by PC also i tried in other computer (with windows 8.1 installed) my device is got detected but as "device descriptor request failed" not as an android device. Hopefully next update google will fix this "bug". Once again thank you very much
Click to expand...
Click to collapse
Yeah...I figured as much...I was just making sure to lay down the "ground work" before proceeding...
If you're still willing....what I had planned next was to walk you through manually updating/"editing" the driver (on the PC) to directly look at the Google usb drivers specifically to try and get around the whole "device descriptor" and other (detection) error codes.......
Might want to try uninstall the SDK toolkit, reboot PC, then install the latest SDK toolskit.
Also having both USB 2.0 and 3.0 cables saved me more than once, and is a known thing on the 2XL.