Wrong time and date. - Moto 360

Yesterday morning I looked at my watch and found it was turned off. I restarted it and it had the wrong time and the date was 31. I changed watch faces to one that had the complete date and found it was Dec 31, 1999. Since then I have reset the watch 3 times and also, removed all the associated programs and started from scratch. I am now on Jan 1, 2000 and several hours off. I am not sure what else I can do to get it working correctly. The only installed apps are Android Wear and Moto Connect.

caseyatbt said:
Yesterday morning I looked at my watch and found it was turned off. I restarted it and it had the wrong time and the date was 31. I changed watch faces to one that had the complete date and found it was Dec 31, 1999. Since then I have reset the watch 3 times and also, removed all the associated programs and started from scratch. I am now on Jan 1, 2000 and several hours off. I am not sure what else I can do to get it working correctly. The only installed apps are Android Wear and Moto Connect.
Click to expand...
Click to collapse
The watch gets the time from your phone, have you checked that? Have you verified that you're connected via Bluetooth?

Yes it says connected and it sends cards to the watch.

caseyatbt said:
Yes it says connected and it sends cards to the watch.
Click to expand...
Click to collapse
Have you checked the date on your phone?

Yes, the phone is fine.

Finally, on the sixth uninstall, reset, and reload, it is ball to the correct time.

Related

[Q] Wrong Time Showing up

I just got moto 360 and the time is wrong on the watch how can i get it to the correct time its currently 8 mins off.
restart
humpty123 said:
I just got moto 360 and the time is wrong on the watch how can i get it to the correct time its currently 8 mins off.
Click to expand...
Click to collapse
I had the same problem and restarted my device. At first it displayed the same (incorrect) time, but then it quickly changed to the correct time. Mine was about 20mins ahead.
not fixed...
melscheld said:
I had the same problem and restarted my device. At first it displayed the same (incorrect) time, but then it quickly changed to the correct time. Mine was about 20mins ahead.
Click to expand...
Click to collapse
A few hours post-restart and it looks like the time is off again. It seems to be a cumulative effect...
Fix
humpty123 said:
I just got moto 360 and the time is wrong on the watch how can i get it to the correct time its currently 8 mins off.
Click to expand...
Click to collapse
I had the same issue - got mine a few days ago - after reading the post here I did a full device reset and set it up again with my phone. Been going for about a day and no issues. I wonder if it was an issues with having the new update right out of the box. Who knows. But if your having this issue a quick reset and setup and no issues. Will repost if something changes.
Moto 360: consistently wrong time now
alandashby said:
I had the same issue - got mine a few days ago - after reading the post here I did a full device reset and set it up again with my phone. Been going for about a day and no issues. I wonder if it was an issues with having the new update right out of the box. Who knows. But if your having this issue a quick reset and setup and no issues. Will repost if something changes.
Click to expand...
Click to collapse
I've had my Moto 360 for over a week now ... love it, recommend it to everyone I know
But I'm having the same problem now. My watch just won't keep time, and it's getting worse and worse (i.e. farther off of the real time). Everything else seems fine - I still get notifications so I know the watch is paired to my phone correctly, my phone's time is set by the carrier and remains correct throughout the day, etc. But now my Moto 360 will "slip" forwards in time by over 20 minutes! I have to double-check the time on my phone every time I check on my watch now, which needless to say is not a very good feature in a watch.
Restarting the watch and reconnecting in Android Wear does fix the time syncronization, but having to reboot my watch a couple times a day is not very desirable obviously. I've reset my watch (Reset device in settings) twice now, rebooted my phone, wiped Android Wear's settings on my phone and uninstalled then reinstalled it - same thing, incorrect time on my watch after anywhere from 1 to 6 hours.
It was perfectly fine when I first got it, and perfectly fine (even better!) after the update. It would be marginally less awful if I could re-sync the time without having to restart my watch, but disconnecting via Android Wear and/or turning Bluetooth off then on again, un-pairing the watch then re-pairing it, etc., all have no effect for me. Super lame :crying:
If I could manually set the time, I could deal with that.
I have time problems as well, but only....
chimpster said:
I've had my Moto 360 for over a week now ... love it, recommend it to everyone I know
But I'm having the same problem now. My watch just won't keep time, and it's getting worse and worse (i.e. farther off of the real time). Everything else seems fine - I still get notifications so I know the watch is paired to my phone correctly, my phone's time is set by the carrier and remains correct throughout the day, etc. But now my Moto 360 will "slip" forwards in time by over 20 minutes! I have to double-check the time on my phone every time I check on my watch now, which needless to say is not a very good feature in a watch.
Restarting the watch and reconnecting in Android Wear does fix the time syncronization, but having to reboot my watch a couple times a day is not very desirable obviously. I've reset my watch (Reset device in settings) twice now, rebooted my phone, wiped Android Wear's settings on my phone and uninstalled then reinstalled it - same thing, incorrect time on my watch after anywhere from 1 to 6 hours.
It was perfectly fine when I first got it, and perfectly fine (even better!) after the update. It would be marginally less awful if I could re-sync the time without having to restart my watch, but disconnecting via Android Wear and/or turning Bluetooth off then on again, un-pairing the watch then re-pairing it, etc., all have no effect for me. Super lame :crying:
If I could manually set the time, I could deal with that.
Click to expand...
Click to collapse
My time-problems comes only when I load any of the clockfaces from "Facer", then it goes a whole hour off.
Some watch faces do not move the hour hand until the second hand advances thru the full hour. Could that be the case?
I got the same problem!!
It was 15 mins ahead and all the sudden the time was corrected by itself...
humpty123 said:
I just got moto 360 and the time is wrong on the watch how can i get it to the correct time its currently 8 mins off.
Click to expand...
Click to collapse
Just restart the watch. Once it pairs again, the time will be set correctly.
sreymj said:
Just restart the watch. Once it pairs again, the time will be set correctly.
Click to expand...
Click to collapse
This is not a solution?? You can't look at the watch and not be able to trust the time, without checking your phone to see if it's right?? then sync again. It's a watch!!! It's it's core job. It should be able to be trusted to be right!!!
Mine has been out between 5 and 15 mins 3 times in the last 2 days, always fast. So not a refresh of screen issue.
I use Facer too, but even when I swipe to a standard watch face they are out too, until I do some sysnc with the phone.
I'm going to keep on a standard watch face today, and see what happens. Can't it really be facer? surly it just report the time on the device, will not change anything??
i have reported to Moto too, they know of no issue. Suggest everyone does the same.
On moto forum too;
https://forums.motorola.com/posts/75d3867b9d
Reads like it's a bug in latest firmware. Anyone got confirmation from Moto of this?
I just read on Android Forums that this may be related to wifi router software being out of date. YMMV.

Motorola Connect can't sync new faces to the watch?

having problem syncing the new watch faces on the watch?
furiousgtz said:
having problem syncing the new watch faces on the watch?
Click to expand...
Click to collapse
Same problem here, tried resetting watch, phone etc. Also uninstalled and re installed still not showing up.
2crazeybolt said:
Same problem here, tried resetting watch, phone etc. Also uninstalled and re installed still not showing up.
Click to expand...
Click to collapse
Me too! I did all of that. I just got new a new replacement note 4 and it was working fine on my previous note 4 but this will not sync any faces or no moto app.
ok I was able to get it working. I factory reset the watch and via android wear I added new wearable device and clicked on sync all app.
furiousgtz said:
ok I was able to get it working. I factory reset the watch and via android wear I added new wearable device and clicked on sync all app.
Click to expand...
Click to collapse
That did the trick, thanks i'm working good now.
Reset my phone three times and no love. I can update the original stock faces but thennew faces never show up
Same thing happened to me today. I've reset my phone 3 times and resync'd many times without any luck. Any suggestions?
Edit:
Finally, I was able to fix it. My case was as follows:
I had paranoid android installed (new faces were fine). Had to restore factory settings on my phone, phone didn't want to sync after I reset my phone so I restored factory settings on my phone. I lost the new faces. Tried resetting the phone and watch multiple times and it didn't work. I went back to stock 5.0 (LRX21O) by following this guide . After restoring my phone to stock, I reset the watch one last time. Paired the phone and watch, customized one of the new faces chose minimal face on watch (still no new faces on my phone), then customized the same new face again, when trying to select another face it only showed one (simple). I chose that one, then tried to change to a new face and viola! new faces appeared.
Not sure what of everything I did was the fixing factor but wanted to share. Hope this helps.
Faced same problem. But i managed to update my 360. Try to uninstall all 3rd party app on ur phone, uninstall motoconnect and android wear. Last step is factory reset ur moto360
Then install motoconnect, install android wear ( do not install any 3rd party app at this stage), go to android wear setting and resync available app. Just make sure your phone screen is on about 10 minutes or so, moto360 will reboot after that.
All new faces and moto body apps will show up eventually - i tried this 3 times.
Hope this may help
Motorola 360 new watch faces not showing up on watch
I had the same problem, new watch faces would show in connect app (particularly the My Design one) and I could customize them but the new ones would never show up as an available watch face option on the 360. It may be related to replacing your phone as the new watch faces worked fine with my Old Note 4 then I had to replace it (because it had a problem) so when I got my replacement Note 4 and reconnected my watch it would never give me the option for the new watch faces even after I "reset" the Moto 360 numerous times. Interestingly for some people the new watch face options don't even show up in their Motorola Connect App on their phone, I think it may be related to their phone OS version. I have a coworker with a Note 3 and the new watch faces are not a option even though his motorola connect app is up to date.
Here is what I did to fix my 360:
- uninstall all apps on your phone related to your watch (Motorola Connect, Android Wear, 3rd party, etc.)
- Reset your 360 back to factory. (not just a restart)
- Wait for watch to prompt to install Wear on phone.
- install wear on phone, it will remember your old watch, pick the menu option to forget that watch though so it acts like this is the first time you are setting up a watch.
- Go through the watch pair and setup routine with the wear app till you get to the main wear screen that shows the watch connected and what your voice actions are.
- Go through the training setup on your watch (swipe, swipe....) till it's to it's Normal screen with your notifications.
- Install Motorola Connect app on your phone, go through the setup and wait till it says "connected" to your watch
- Set your phone and your 360 down and don't touch either for 15 minutes (no new apps, settings, etc)
- Your new watch faces should now be on your 360.
- re install the rest of your wear junk.
Those who have problems syncing , keep the watch on charging and charge your phone as well . do not reset anything. Just resync all apps option in android wear app. They will show up automatically after few mins
[email protected] said:
Those who have problems syncing , keep the watch on charging and charge your phone as well . do not reset anything. Just resync all apps option in android wear app. They will show up automatically after few mins
Click to expand...
Click to collapse
After this latest Moto Connect update I'm still waiting to see the new faces in the Android Wear app. I got the update almost 24 hours ago and nothing. I have tried re-syncing, resetting the watch, all that stuff. What is funny is I can go download a new random watch face and within a few minutes it shows up. But the new Connect app doesn't seem to be working. However if I am in the Connect app and "customize" a face and hit "Apply" it makes the watch vibrate. I also cannot change the color of the charging dock face... Crazy, not sure what the issue is.
supercluver said:
After this latest Moto Connect update I'm still waiting to see the new faces in the Android Wear app. I got the update almost 24 hours ago and nothing. I have tried re-syncing, resetting the watch, all that stuff. What is funny is I can go download a new random watch face and within a few minutes it shows up. But the new Connect app doesn't seem to be working. However if I am in the Connect app and "customize" a face and hit "Apply" it makes the watch vibrate. I also cannot change the color of the charging dock face... Crazy, not sure what the issue is.
Click to expand...
Click to collapse
Have you tried clearing app data for the connect app on the phone, then uninstall it. Reboot both the phone and watch. Then once the phone and watch are connected again, download the connect app.
DQEight said:
Have you tried clearing app data for the connect app on the phone, then uninstall it. Reboot both the phone and watch. Then once the phone and watch are connected again, download the connect app.
Click to expand...
Click to collapse
Yeah. Apparently, and I should have guessed this, it is an issue with my running the 6.0 preview 3 on my nexus 6. So yeah, sucks but M is worth not having a couple new watch faces and a different color charging face.
supercluver said:
Yeah. Apparently, and I should have guessed this, it is an issue with my running the 6.0 preview 3 on my nexus 6. So yeah, sucks but M is worth not having a couple new watch faces and a different color charging face.
Click to expand...
Click to collapse
I thought it was M p3 too, i even removed all my wear apps and reseted the watch XD
Motorola told me to "unoptimize" the wear abb (from the battery options).
I asked if it could not be an incompatibility with M, but they did no know.
EDIT: motorla lvl2 suppoty called, they say that the newer API level in android 6.0 makes it incompatible with moto connect update
[email protected] said:
Those who have problems syncing , keep the watch on charging and charge your phone as well . do not reset anything. Just resync all apps option in android wear app. They will show up automatically after few mins
Click to expand...
Click to collapse
Thanks, worked PERFECTLY!
Sent from my Nexus 6 using Tapatalk
cocchiararo said:
I thought it was M p3 too, i even removed all my wear apps and reseted the watch XD
Motorola told me to "unoptimize" the wear abb (from the battery options).
I asked if it could not be an incompatibility with M, but they did no know.
EDIT: motorla lvl2 suppoty called, they say that the newer API level in android 6.0 makes it incompatible with moto connect update
Click to expand...
Click to collapse
They DO know that 6.0 is about to be released right? Ugh. Guess I'll stop trying to get this to work on my Nexus 6.
supercluver said:
After this latest Moto Connect update I'm still waiting to see the new faces in the Android Wear app. I got the update almost 24 hours ago and nothing. I have tried re-syncing, resetting the watch, all that stuff. What is funny is I can go download a new random watch face and within a few minutes it shows up. But the new Connect app doesn't seem to be working. However if I am in the Connect app and "customize" a face and hit "Apply" it makes the watch vibrate. I also cannot change the color of the charging dock face... Crazy, not sure what the issue is.
Click to expand...
Click to collapse
i have the same problem, factory reset watch and nothing happend, if anybody have a solution please...
santiagodm said:
i have the same problem, factory reset watch and nothing happend, if anybody have a solution please...
Click to expand...
Click to collapse
if you are on 6.0, then you have to wait for an update from motorola.
cocchiararo said:
if you are on 6.0, then you have to wait for an update from motorola.
Click to expand...
Click to collapse
ok, Thanks cocchiararo, just have to wait
I don't have the option to change the charging colors. Swiping down on the watch face does nothing, and there isn't an option for it in Motorola Connect. I'm running the latest Moto 360 software on the watch, and my phone is running OS 5.1.

No date show?

Has anyone had an issue where you can't get watch faces to display the date? I mark "show date" in the moto connect app and it shows where it should be but nothing on the watch itself.
Also my watch doesn't load certain watch faces... Again they show up in the moto connect app but I cant find them on the watch itself. Example, I make adjustments to the "Dials II" watch face and save it. On the watch it says I update the "minimal watch face" and dials II is not an option.
Are any of these known problems and/or does anyone know a fix for them? I could use some help here. Let me know if you need additional info....
And I need a bump for some help.
Yep. I'm having the same issue after the update. No solution as of yet.
Kraizk said:
Has anyone had an issue where you can't get watch faces to display the date? I mark "show date" in the moto connect app and it shows where it should be but nothing on the watch itself.
Also my watch doesn't load certain watch faces... Again they show up in the moto connect app but I cant find them on the watch itself. Example, I make adjustments to the "Dials II" watch face and save it. On the watch it says I update the "minimal watch face" and dials II is not an option.
Are any of these known problems and/or does anyone know a fix for them? I could use some help here. Let me know if you need additional info....
Click to expand...
Click to collapse
1. Unpair and RESET Moto 360 (do not turn back on until step 4).
2. Remove Moto360 pairing from phone.
3. Uninstall Android Wear and Motorola Connect, reboot device.
4. Reinstall Android Wear and setup Moto360.
5. Reinstall Motorola connect.
5a. Curse under your breath that you had to do this AGAIN.
Done.
Dusty Rhodes said:
1. Unpair and RESET Moto 360 (do not turn back on until step 4).
2. Remove Moto360 pairing from phone.
3. Uninstall Android Wear and Motorola Connect, reboot device.
4. Reinstall Android Wear and setup Moto360.
5. Reinstall Motorola connect.
5a. Curse under your breath that you had to do this AGAIN.
Done.
Click to expand...
Click to collapse
Thanks for the help. I swear I did this like 8 or 9 times... Finally got it though.
didn't work for me... Software update did
Just got brand new moto360 from Costco. I'm on a nexus 6 stock. Watch wouldn't show date even though I customized it on moto connect and it showed a date in there. Tried the above steps and didn't work for me...
I had checked for a system update on the watch right after I set it up, and it said it was up to date. After following the instructions above with no success, out of options, I checked for updates on the watch again. Lo and behold it started downloading an update. It took about 5-10 minutes and I got a card saying it was ready to update. Of course now the battery's already down to 63% and update requires 80%+... Another 20 minutes on the charger before I could update. Update took about 15 minutes. Now everything is magically working...
Have to say, not the greatest experience so far...

Can't sync apps

Just got a new 360...stock everything. Watch faces and apps simply don't sync. No error messages, nada... I have the most up to date moto connect and Android wear on my 2014 moto x... Any ideas?
terrapin69 said:
Just got a new 360...stock everything. Watch faces and apps simply don't sync. No error messages, nada... I have the most up to date moto connect and Android wear on my 2014 moto x... Any ideas?
Click to expand...
Click to collapse
Had the same issue the first day I got mine. I did a Reset on mine and it's been fine since.
Ramer said:
Had the same issue the first day I got mine. I did a Reset on mine and it's been fine since.
Click to expand...
Click to collapse
I had the same problem as well. Also did a reset, dropped bt connections resynced and hit the "resync" apps button.
All set. Sometimes it takes about 15 minutes for the phone to send over the app/watchface.
Tried....
brchickery said:
I had the same problem as well. Also did a reset, dropped bt connections resynced and hit the "resync" apps button.
All set. Sometimes it takes about 15 minutes for the phone to send over the app/watchface.
Click to expand...
Click to collapse
Reset twice - nada - will try again I guess - Thanks much
Mike
so, day three and still nada - no syncing - but notifications are coming through fine. I have reset the damn thing so many times it's not funny and I have installed/uninstalled the android wear app from my phone several times too - could it be a defective watch? I highly doubt it. MOT suggested I try "pairing: it to another phone...who knows at this point - I remember I had a Pebble once - never, EVER an issue

Galaxy Watch 46mm Sensors Dead

Hello all,
It seems i have a issue with my 6 month old Galaxy Watch 46mm, 1 week after the ONE UI update, all sensors (accelerometer, gyro and HR sensor) stopped working, only the ambient light sensor was working.
So i had no more step counter, turn your wrist to wake the screen (the one i missed the most), HR monitor, nothing.
After couple of restarts, 3 factory resets and waiting for 2 days, all sensors started working again.
Everything was fine for 1 week.
And now since 3 days ago the issue reappeared. no restarts, factory resets, hard restarts helped, till now.
What I noticed is if the Watch is powered OFF and charging the screen rotates accordingly, but if it is powered ON, the screen remains in the same position as it is on your hand, it does not turn 90 degrees.
So for me it seems to be a software/firmware bug.
Does anyone else have this issue?
How did you solve it?
Thanks
Hi,
i have similar problem on my GWA (SM-R500).
Now its four days and many restarts/Factory resets since my sensors died...
I was on Vacation/camping when my last HR reading history shows it happens while sleeping... I've noticed this next day when going for a walk and no notifications go to my watch (i've set to send notifications to watch only when wearing and not using phone). Then noticed that HR sensor is not blinking (set to always on). So i've tried to switch on manual and it starts measuring but in the end shows a "generic" error message (Can't read, try again) - no "dirty sensor" or similar messages... https://www.youtube.com/watch?v=9zo4pOisX_k
Now when i'm at home and searching for help and found this thread. So i've edited my Watchface to test other sensors (accelerometer, gyro) and they dont show any movement either...
I've tried even switch different options in the menus (like detecting workouts, sensors authorisations, etc) what i've found that helped others, but no avail...
According to Galaxy Wearable app i'm runing latest FW
OneUI v1.0
Tizen 4.0.0.3
FW R500XXU1BSD3
a new 15 MB update seems to be comming out,
Samsung’s changelog for the update read:
• Improved system reliability
• Disabled automatic sync of alarm from paired smartphone or watch
• Improved tracking for swim
maybe it will also make our sensors alive again ?
Question is when it will be out in EU
no clue, is it only for US? i am in Europe/Romania also
btw, my sensors started workin for 1 whole day, then went dead again, and now for the last 5 days, they are working 1 hour in 24 hours...which is kind of nice ?? just kidding
It looks like its update only for your (R800) type of watch... My R500 don't have any new update since April...
I'm thinking if there is some way to downgrade Samsung Health because last day it drain my battery in 22 hours, so i think problem is there...
BRazvy said:
a new 15 MB update seems to be comming out,
Samsung’s changelog for the update read:
• Improved system reliability
• Disabled automatic sync of alarm from paired smartphone or watch
• Improved tracking for swim
maybe it will also make our sensors alive again ?
Click to expand...
Click to collapse
Well, it really screwed up the floor count. There's another thread on this here but I normally don't get any counts. Today without climbing any floors at all, I have 173 floors.
I've tried Samsung's CZ Tech support and they responded, that this problem (at least my version) is really caused by last update of SHealth app, they know about it, but sadly there is no way to rollback to previous version, se we must only wait for new update
BRazvy said:
a new 15 MB update seems to be comming out,
Samsung’s changelog for the update read:
• Improved system reliability
• Disabled automatic sync of alarm from paired smartphone or watch
• Improved tracking for swim
maybe it will also make our sensors alive again
Click to expand...
Click to collapse
True that
---------- Post added at 12:45 PM ---------- Previous post was at 12:44 PM ----------
ententeak said:
It looks like its update only for your (R800) type of watch... My R500 don't have any new update since April...
I'm thinking if there is some way to downgrade Samsung Health because last day it drain my battery in 22 hours, so i think problem is there...
Click to expand...
Click to collapse
Yep, my friend has the same problem
whenever i reset my watch to factory settings, the latest samsung health version appears as an update, but i left it with the older version for days, and it still didn't help, are we talking about a much earlyer version?
BRazvy said:
whenever i reset my watch to factory settings, the latest samsung health version appears as an update, but i left it with the older version for days, and it still didn't help, are we talking about a much earlyer version?
Click to expand...
Click to collapse
Thats why i said "At least my version". I have different model (Galaxy Watch Active vs Galaxy Watch 46mm) than you, but similar error...
BTW: today i've wakeup with them "dead" - after 1 day and 10 hours in "battery saver mode" was battery drained from 100% to 0% mostly by SHealth app..
ententeak said:
I've tried Samsung's CZ Tech support and they responded, that this problem (at least my version) is really caused by last update of SHealth app, they know about it, but sadly there is no way to rollback to previous version, se we must only wait for new update
Click to expand...
Click to collapse
ententeak said:
Thats why i said "At least my version". I have different model (Galaxy Watch Active vs Galaxy Watch 46mm) than you, but similar error...
BTW: today i've wakeup with them "dead" - after 1 day and 10 hours in "battery saver mode" was battery drained from 100% to 0% mostly by SHealth app..
Click to expand...
Click to collapse
seems you will get the update also:
https://www.reddit.com/r/GalaxyWatch/comments/cgplgu/new_update_on_my_gwa/
Sadly not yet available in CZ
ententeak said:
Sadly not yet available in CZ
Click to expand...
Click to collapse
got the update 2 days ago, installed it,but nothing changed...
but about 1 week ago, i deleted the Alti-Barometer widget and then uninstalled the Alti-Barometer App thatcomes from the factory, and after several restarts everything started working, except for the floor count, which i can leave without, other sensors still working after 1 week, without any issues
also tested this again after the SW Update from 2 days ago, watch reset, tried to configure Alti Barometer app, sensors crashed, deleted Alti-Barometer app, 5 restarts plus several shutdowns later, everything started working again
so i am 99% happy now, maybe this post will help others
P.S. also with latest Samsung Health App installed, everything besides floor count works fine.
Good to know & glad it's sorted! Cheers
i "forced" that update with changing CSC code from XEZ (CZ) to XAR (US) and get the Tizen 4.0.0.5 update and no luck either... (Changing XAR to XEZ was a little pain in the ass because they use different WiFi bands so i've needed to reconfigure my router to be able to connect to sdb)
and GWA don't have Alti-barometer preinstalled, so i've tried to install it, calibrate (via GPS), tried to measure pressure (no data), tried few restarts with no luck... Now, when Alti-Bar uninstalled, i'm trying more restarts without change...
The sensors are dead even in the service menu (*#0*#)
(BTW: i've got since my last reply 2 days working, one day not and then 5 days in a row when it worked. Then dead again, so i've tried that CSC-updated method...)
Hi all.
I bought a Galaxy Watch 46mm in April 2019 and updated recently :
SM-R800
One UI 1.0
Tizen 4.0.0.4
R800XXU1CSE1
For my part I have the following problem: the number of floors climbed is completely wrong for several weeks now. I do not know if it's from the One UI 1.0 version but when i bought it it worked fine.
So according to you it comes from Samsung Health and not the OS, firmware?
Have you tried to go back on updating the watch by trying to flash it with a previous version?
My watch is still under warranty samsung.
It was sent for repair and they changed the brightness sensor which of course did not change anything !
Attached a screenshot of my watch : you can see 72 floors climbed on the 05/08/2019...
Thank you for your feedback.
I have the sensor issues (HR, lift-to-wake, step count, et al) for almost two months now. countless reboots didn't fix my problem. I then read somewhere that completely switching off the watch, or turning it to 'watch only' mode for 2-3 days fixes the problem. I did just that and voila! Everything works fine. UNTIL, I went to the gym and recorded my workout. I stopped recording my workout and all sensors died again. Followed the process once again, made sure not to record my workout again but it auto detected it this time and died again. I'll turn on my watch again over the weekend to see if the issue auto-fixes again, but I think I have identified atleast one thing that causes this incredibly annoying issue!
EDIT: I've read a lot of people (both on this thread and otherwise) mentioning how the Health app is the culprit. Does anybody have an apk of a previous version to test out this theory?
I give a shot to the "Watch-only mode"... and after few minutes in that mode, turned back on and its working
Edit: it was working for almost same time as it was turned off :/
BTW: I was asking at Samsung's support if there is some way how to rollback (at least like on any android phone - uninstall all updates for default apps) and she say there is no other way than "Factory settings"
If u uninstall Alti Barometer app all works except floor counts. But if u live in building on 4th floor when u go to the apartment gyro sensors goes off and stop working. The same situation is when u go down from 4th floor. Then u must restart GW (on ground or apartment) to start sensors working. Frustrated.

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