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I'm sending my phone back to Sprint, and I unrooted my EVO and flashed back to stock, but the Recovery now says "LOCKED (OOW)" on the top.
I only get one chance to send it back, what does this mean?
Thank you so much.
alexpete9 said:
I'm sending my phone back to Sprint, and I unrooted my EVO and flashed back to stock, but the Recovery now says "LOCKED (OOW)" on the top.
I only get one chance to send it back, what does this mean?
Thank you so much.
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Click to collapse
that means your bootloader is locked now and OOW means out of warranty
evo4gnoob said:
that means your bootloader is locked now and OOW means out of warranty
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But my phone still has a few months of warranty... is there anything I can do about that?
alexpete9 said:
But my phone still has a few months of warranty... is there anything I can do about that?
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I'm not sure sorry but that shouldn't effect taking it to Sprint if your not rooted or anything
Sent from my PC36100 using XDA App
If you're sending out to HTC then the "out of warranty" probably matters. If you're sending it to Asurion (insurance) then it won't make a difference, or shouldn't. Asurion doesn't have anything to do with your warranty through HTC.
Supersonic Evo 4G | MIUI | Tapatalk
alexpete9 said:
I'm sending my phone back to Sprint, and I unrooted my EVO and flashed back to stock, but the Recovery now says "LOCKED (OOW)" on the top.
I only get one chance to send it back, what does this mean?
Thank you so much.
Click to expand...
Click to collapse
It seems to say that by default at the top of everyone's device with the new bootloader. I don't think the OOW is relevant; I think only the "LOCKED" portion is. I got a refurb that said that, even though I had just received it. I think all refurbs say the "OOW", but I don't know if a new device would. At this point, there are no more "new" EVOs, so I'm sure it doesn't matter.
What are you sending it back for? If it is still able to root, then use captains method to revert yourhboot back to 2.10 and you wont have that at top anymore.
Not Sent
lock oow
Look to see if you flashed the newest update for HTC Evo to 2.3.5? if this is the case, they have added security to lock the HBOOT so you cant go in and root the phone. Also if you have unrooted the phone it can be a permanent "fix" and cant be undone.
OOW can mean out of warrantee, however, if the message is coming from the hboot screen then its probably the newer version of the android app.
Are you willing to lose the guarantee, by official HTC metod, in order to have S-off or root rights?
Doesn't HTC method just make you loose software warranty ?
I mean, I think hardware problems are still covered after that.
see that on htcdev website :
It is our responsibility to caution you that not all claims resulting or caused by or from the unlocking of the bootloader may be covered under warranty.
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I need confirmation on that though as I'm not sure
i think physical defects or damages due to unlocking the bootloader, then overclocking and frying the cpu or motherboard will not be covered..
however... if the screen malfunctions, it would be reasonable to uphold the warranty unless there are reasons to believe it is again due to end-users unlocking the bootloader. (ie, maybe the guy unlock the bootloader, overclocked the phone and the heat caused some circuit to melt due to excess heat and this caused the screen to stop working?)
many scenarios, just giving some examples of what i think would mean non-coverage by warranty..
Physical damage can be attributed to unlocked bootloader. Example, heating has destroyed your lcd pannel. Warrenty uncovered. In our case this is not the truth but, to get back your phone what can u do if not pay?!?
Maybe htc is too much honest or maybe not... anyway they have a strong weapon to not recognize it.
from http://www.htcdev.com/bootloader/faq
Why is my security still on (S-On) after I have unlocked my bootloader?
Your device is shipped with Security on (S-ON) to protect your system software configuration (such as the bootloader, radio, boot, recovery, system and others). After you have unlocked the bootloader, however, you will have lifted the restrictions on boot, recovery and system. This means you can customize boot, recovery and system images on your phone as you desire. You can easily see that you have successfully unlocked the bootloader by looking at the top of the screen when entering the bootloader screen. Security is left on to protect things like the radio, and SIM lock.
so, device still be s-on? no way to change radio and hboot? O_O
I will do it with an unofficial tool.
Hopefully the revolutionary tool will be there soon!
I don't want to wait..
torxx said:
I will do it with an unofficial tool.
Hopefully the revolutionary tool will be there soon!
I don't want to wait..
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Click to collapse
What's the benefit to doing it this way please?
Sent from my GT-I9100 using Tapatalk 2 Beta-2
If you want to send your phone to HTC, you can bring it back to stock before.
But if you did it with htcdev, HTC can see that you unlocked your Bootloader, so it will be difficult to get your phone repaired.- HTC just won't do anything but they will never know if you used an unoffical tool.
torxx said:
If you want to send your phone to HTC, you can bring it back to stock before.
But if you did it with htcdev, HTC can see that you unlocked your Bootloader, so it will be difficult to get your phone repaired.- HTC just won't do anything but they will never know if you used an unoffical tool.
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Sound good to me, I always like the option to go back to stock for these purposes so I'll wait too
Sent from my Transformer Prime TF201 using Tapatalk 2 Beta-2
You can go back to stock after using htcdev, too.
But your Bootloader will be signed of htc, so they know that you did it.
Yea you're right!Hope S-off will come then I don't need to unlock in HTC bootloader~
Has anyone asked the Revolutionary team if the exploit they used before works with the HTC One series and if they will support the device? I assume they will because they tend to follow flagship phones but you never know. Here's hoping we won't have to wait too long.
Sent from my HTC Sensation XE with Beats Audio using Tapatalk 2 Beta-2
I'm sure that they are working on it..
As far as I heard you still have warranty even though you unlocked your bootloader.
Yes of course but if for example your processor is damaged, you will surely not have any warranty on this.
Us vivid users went through heaven and hell to try and unlock the bootloader/achieve s off. Only after some strategic calls to HTC did we even get the official bootloader unlock, we never achieved it.unofficially either. We still don't even have s off so no radio flashing and a more round about way for flashing kernels and recoveries. I really hope the One X will have an unlock bootloader option. HTC wasn't even planning on giving the option until six months after the release. It didn't matter though, our development and most the community was already killed off by the time we got bootloader unlock. Hopefully HTC learned a lesson or the people working on unofficial s off/bootloader unlock have some tricks up their sleeve...
Sent from my HTC PH39100 using xda premium
I was just chatting with HTC and mentioned I had mine bootloader unlocked. He said it voided my warranty as that was stated on HTCDev, but I said HTCDev only says its void certain parts off the warranty.
But in e-mail I got from HTC they state, you do not get warranty when you are running an custom rom, so I guess we need put it back to stock and lock the bootloader.
Then there should be no problem with warranty.
DexterMorganNL said:
I was just chatting with HTC and mentioned I had mine bootloader unlocked. He said it voided my warranty as that was stated on HTCDev, but I said HTCDev only says its void certain parts off the warranty.
But in e-mail I got from HTC they state, you do not get warranty when you are running an custom rom, so I guess we need put it back to stock and lock the bootloader.
Then there should be no problem with warranty.
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Yes, there still is a problem. Never again will your hboot read "locked", it will only show up as "relocked", so you still aren't quite out of the water.
Sent from my HTC PH39100 using xda premium
Yes that's true, but I believe you can just use your warranty. The guys in chat who say you voided it don't know what they talking about.
If you really send it in for warranty then they should just fix it. But best we can do is relock it.
DexterMorganNL said:
Yes that's true, but I believe you can just use your warranty. The guys in chat who say you voided it don't know what they talking about.
If you really send it in for warranty then they should just fix it. But best we can do is relock it.
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Actually, a stock-looking rooted ROM will do the trick. I've heard enumerable amounts of people saying the people at HTC didn't even look to see if the device was rooted or bootloader unlocked. I really don't think they are that picky.
slapshot30 said:
Actually, a stock-looking rooted ROM will do the trick. I've heard enumerable amounts of people saying the people at HTC didn't even look to see if the device was rooted or bootloader unlocked. I really don't think they are that picky.
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I think so to. But atleast I would load the original non rooted stock rom on it. I only get the bootloader from Evo 3D to get show relocked and under it still says s-off, but I guess that's from revolutionary and I don't know how to get rid off that, but I will just leave it like this.
I have heard enough stories that peoples HTC got fixed with an unlocked bootloader and some even with an custom rom. And how big is the chance someone really ever going need use the warranty?
I think its quite small. But I'm not going unlock the HTC One X i think as it should be fast enough even without an custom rom.
I don't want HTC to know it and we should have an unlock method that is fully reversible, at HTC Desire HD we had that, with on click you had it back s-on.
I dropped my phone a few days ago and thanks to the useless Dot View case, it popped out when it hit the ground and on second impact cracked my screen. I remembered you get one free screen repair so I pulled up my information and my 6 month window literally ends on Saturday! (Talk about timing)
I'm doing the advanced exchange, where they overnight you a new device and you send yours back. From what I read online, it's highly unlikely they'll reject my claim for the bootloader being tampered with, but with $599 on lock down I'd prefer to play it safe.
Is there a way to lock it back down if you're S-On? I tried the free S-Off method but it does not work with my phone all that's not an option.
Let me know please, or share experience if you have done the exchange like how I am and had no issues.
Thanks.
Sent from my HTC One_M8
Search for the HTC m8 all in one tool kit you can do everything from there
uoY_redruM said:
I'm doing the advanced exchange, where they overnight you a new device and you send yours back. From what I read online, it's highly unlikely they'll reject my claim for the bootloader being tampered with, but with $599 on lock down I'd prefer to play it safe.
Is there a way to lock it back down if you're S-On? I tried the free S-Off method but it does not work with my phone all that's not an option.
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I have seen a few reports where HTC has charged people $200+ while doing a "free" glass replacement because the phone was S-Off (HTC insisted the motherboard needed to be replaced).
This is what I did to return my M8 to complete S-On stock before send it in as a warranty return.
http://forum.xda-developers.com/showpost.php?p=55374644&postcount=2
EDIT: I just noticed you are S-On. What I did requires S-Off. Can't you just run the RUU to restore to full stock?
FreydNot said:
I have seen a few reports where HTC has charged people $200+ while doing a "free" glass replacement because the phone was S-Off (HTC insisted the motherboard needed to be replaced).
This is what I did to return my M8 to complete S-On stock before send it in as a warranty return.
http://forum.xda-developers.com/showpost.php?p=55374644&postcount=2
EDIT: I just noticed you are S-On. What I did requires S-Off. Can't you just run the RUU to restore to full stock?
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Good question. Would it? Doing think I've flashed an RUU for this phone yet.
Once they ship the phone (should be today) I'll try to RUU back to stock and see what it does.
Didn't want to wipe the phone before I had the replacement.
Sent from my HTC One_M8
How do you flash the RUU?
Sent from my HTC One_M8
uoY_redruM said:
How do you flash the RUU?
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Go download it from http://www.htcdev.com/devcenter/downloads and follow the instructions. At the top of that page you select filter by M8, T-Mobile, USA and v4.4.3 (assuming that is all true for your phone). Look for the download link with a type of RUU.
You will download a windows .exe program. Run that on a windows PC and follow the prompts.
I found it worked better with my M8 if I put it into fastboot mode first.
I flashed the RUU but it still says RELOCKED. Was hoping it would go back to LOCKED but without S-Off I guess I can't accomplish that. I'll have to send it back as is and hope for the best.
Oddly, though, I got the replacement phone today and when I checked my account they had already refunded my $600 hold and I'm not sure why. I obviously didn't return my phone yet. I was told by the rep they would inspect the phone and if anything needed to be repaired they would deduct that from the hold and release whatever the remaining balance is back to my account.
Not sure why they'd refund me before ever inspecting (or receiving for that matter) my phone.
Maybe the credit card hold expired. I'm sure they have the card info on file in case they need to run a new charge.
Ok, So im sending my phone in for getting the camera lens fixed, im currently unlocked bootloader on 5.0.1 GPE RUU should I RUU the phone back to stock att 4.4.4? or leave it alone? HTC told me they will evaluate the phone and I will need to call them not to touch the software part of the phone. THIS IS ONLY TO REPLACE THE BACK OF THE PHONE WITH NEW CAMERA LENS
I'm planning on doing the same but am afraid that they will send me a bill for the full phone if they see its rooted and running custom software.
Thorin_Stone said:
I'm planning on doing the same but am afraid that they will send me a bill for the full phone if they see its rooted and running custom software.
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They told me that would not be the case, but they couldn't promise this.
Andrew149 said:
They told me that would not be the case, but they couldn't promise this.
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Just set your bootloader flag to locked, run the RUU, and go back to s-on (only if sunshine works for you on 4.4.4). Otherwise, do the above, but stay s-off
Back on the M7, there was this incredible software that not only returned the phone to S-On, but also lock the bootloader in such a way that it doesn't say "Relocked" but Actually just "Locked". Is there such a method for the M9?
shark0807 said:
Back on the M7, there was this incredible software that not only returned the phone to S-On, but also lock the bootloader in such a way that it doesn't say "Relocked" but Actually just "Locked". Is there such a method for the M9?
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Yes, there are methods to return to "locked" instead of "relocked" and to change your software status back to "Original" but if you have made modifications to your phone, going back to s-on is a bad idea, potentially dangerous, and not necessary. Doing it is easy, but why would you want to?
What if someone wants to make use of a warranty repair, and it is important for him to make sure that the phone does not appeared to be "tampered"?
shark0807 said:
What if someone wants to make use of a warranty repair, and it is important for him to make sure that the phone does not appeared to be "tampered"?
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I have sent HTC phones back for repair s-off and had no issues. HTC has explicitly stated that modded phones are eligible for Uh-Oh and similar protection, though not all CSRs got that memo.
If you feel you must go back to s-on for warranty repair, you need to follow the return-to-stock guides exactly or you risk brickage. You will have to do this manually; I am not aware of a toolkit that could do this and would never use it if there were. Too many variables on going back to full stock (different bases, etc.).