I was charging my phone, and opened an app. All of the sudden my phone freezes, I see the swirling att logo and it goes to the htc screen. Been like this for two hours. I can't hard or soft reset it, it won't turn off. Please help.? The red led light is on, I was charging it but unplugged and it's still on
Hold the power button+ volume up+ volume down for about 10 seconds
Sent from my HTC One_M8 using Tapatalk
if all else fails you can try to reflash the phone with an official RUU.
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Hi! Bought the HTC One X today. After turning on he offered a system update. Phone was charged up to 50%, then an update was launched. Phone stayed pluged in to charger. Green arrows appeared for 40-50 min then screen gone black and thats it. No volume up/down + power buttons, no power button for 10 sec can't help.
But! Phone is visible like a device by computer, when pluged over usb. And led is yellow when pluged to charger.
Need help.
Thnx!
Sorry for bad English.
Unplug your charger before doing the ota
Sent from my HTC One X using Tapatalk 2
Hold volume up and down buttons in together and press power button phone should reboot after 5 seconds, then hold volume down to enter hboot and do a factory reset.
solved
Thnx for your replyes! Problem solwed after charging phone for a while
Hi! Bought the HTC One X a few days ago.It offered me a system update. Phone was charged up to 50%, then an update was launched. Phone stayed pluged in to charger. Green arrows appeared for 1-2 hours then screen gone black and thats it. No volume up/down + power buttons, no power.
Phone is not visible like a device by computer, when plugged in power no led lights ( green or orange). Could you help me, please? Any advice what to do?
Thanks
I suppose you have allready fix that problem, anyway my solution was to keep that phone on charging for a few hours.
Hi there
I updated my phone to jellybean yesterday i am with tmobile uk , the phone worked fine after this everything seemed to install ok.
until a hour ago, i got a phone call answered it, then hung up, i put my phone in my pocket, next time i took it out the phone was locked on the boot page the white screen with htc logo on, i tried to power it off and the the 3 buttons on the bottom of phone started to flash white for 10 seconds then phone swithed off. the phone wont turn back on, it wont charge, tried usb to computer no lights nothing. the phone was fully charged when it switched off. my phones a standard one never touched bootloader etc
i spoke to htc they think its software problem, they say when i downloaded jellybean i used 3g not wifi (my fault) this could have caused the problem as there could of been a drop in signal they tell me.
the problem i have they want 210 pound to fix and they say its not under warranty as i have had the screen replaced, but not by htc voiding the warranty.
Can anyone here give me some advice or help to fix my phone please.
thanks
maka
Can you enter the bootloader by holding the power button and the volume - button together, keep them pressed until it enters the bootloader.
Mr Hofs said:
Can you enter the bootloader by holding the power button and the volume - button together, keep them pressed until it enters the bootloader.
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Click to collapse
holded them together and nothing happens anything else i can try ?
thanks
maka
When you plug it to a windows pc, can you see anything pop up in device management?
Sent from my HTC One X using xda app-developers app
i just tried holding power button and up vol key for 30 secs, it vibrates and the white screen comes on with htc quietly brilliant on it, but its frozen on that.
tried it again and it booted up to my home screen then shutt down now its stuck on the white htc one screen with the beataudio logo at the bottom. the charger light now comes on when charging the phone any advice please.
thanks
maka
Tried booting it up about 5 time and eventually the phone works, thanks
andrew
Keep it that way please
I went to plug in my one x to charge. The second that I plugged it in, the screen went black. The home and back keys were still lit up. I'm not sure if it auto restarted or I powered it down. After that it seemed like it was just going to restart, but it only got to the htc logo screen. The normal little orange bar showed loading. I think it only does that once normally, now it goes twice. When it finishes that animation, it just sits at the white htc screen.
I haven't modified anything recently. It has been running over a year with no changes. If I hold power down at the screen, the home keys flash every few seconds. After seven flashes, the phone powers down and immediately restarts. There is no way to power it down until it dies. I took it apart and removed the battery for a few minutes, that didn't help at all.
If I home power and volume down, the red charge light comes on a few seconds. It then seems to boot to a black screen. I can't see anything, but the home keys are lit up. If I hold power down a while, it goes back to booting to the white logo screen. I tried hooking it to my computer, but it isn't getting to a point where it is being recognized as being plugged in.
I assume the thing is beyond help, but any suggestions would be greatly appreciated.
thanksforthehelp said:
I went to plug in my one x to charge. The second that I plugged it in, the screen went black. The home and back keys were still lit up. I'm not sure if it auto restarted or I powered it down. After that it seemed like it was just going to restart, but it only got to the htc logo screen. The normal little orange bar showed loading. I think it only does that once normally, now it goes twice. When it finishes that animation, it just sits at the white htc screen.
I haven't modified anything recently. It has been running over a year with no changes. If I hold power down at the screen, the home keys flash every few seconds. After seven flashes, the phone powers down and immediately restarts. There is no way to power it down until it dies. I took it apart and removed the battery for a few minutes, that didn't help at all.
If I home power and volume down, the red charge light comes on a few seconds. It then seems to boot to a black screen. I can't see anything, but the home keys are lit up. If I hold power down a while, it goes back to booting to the white logo screen. I tried hooking it to my computer, but it isn't getting to a point where it is being recognized as being plugged in.
I assume the thing is beyond help, but any suggestions would be greatly appreciated.
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Click to collapse
"home power and volume down"?
If you mean HOLD power and volume down, trying to get to bootloader, and you cannot, you're not going to be able to do anything else with and to your phone I am afraid.
If you ARE holding down the Home key in the process, I am not sure if it makes a difference but don't.
thanks
Tigerlight said:
"home power and volume down"?
If you mean HOLD power and volume down, trying to get to bootloader, and you cannot, you're not going to be able to do anything else with and to your phone I am afraid.
If you ARE holding down the Home key in the process, I am not sure if it makes a difference but don't.
Click to expand...
Click to collapse
Sorry, you are correct, it should have said hold. I tried to edit it, but it wouldn't let me edit so soon after posting as a new member. My phone has been through a lot. In the process of opening the case many times, the volume bar got damaged. I have to use something metal against volume down to manually trigger it. I'm fairly certain that it has tried to boot into the loader though. I guess the charger had a short and fried some memory..
my htc one v doesnt boot kept it on charge for four days now but no luck.
when i keep it on charge the orange led is on but stays on even after removing from charge.
when i press power or power+ vol down button, phone vibrates for 7 times and led blinks but comes to the same state.
please help me to switch my phone back on.
My htc is not turning on. Earlier when I switched it on it was turning on and it was taking time in updating android app so I pushed power + volume up button to forcely restart it and then I went to bootloader using power + volume down and switched it off. And after an hour when I agin started it htc logo appered and screen got blanked. Now I am unable to start it or go to bootloader. When I charge it orange light turn on but no sign on screen. Last time when it was was I had 40%battery.please help me