Help! - 8.9" Kindle Fire HD Q&A, Help & Troubleshooting

Disregard, issue resolved.
I have posted several messages now and no one has ventured forth to help. I am trying to load a custom rom on a Kindle Fire HD 8.9, software version 8.5.1. I have the official Amazon Kindle adb drivers installed and can talk to the device via adb commands from the SDK. What I cannot do is get the device to boot into fastboot mode at all. I was able to root the device using Keymasterroot(or Keyrootmaster, don't remember the syntax) but the device just seems to ignore fastboot commands. Anyone know what may be going on here? I am running Windows 8.1 Pro x64. Like I said, using the SDK, I can talk to the device via adb but fastboot just will not respond no matter what I try. When I issue 'adb reboot bootloader', the device just reboots and goes back into FireOS. Any assistance would be greatly appreciated. I have gone through a million threads and can't seem to find anyone who has my exact problem.

Related

[Q] Problems with FFF & KFU. Device not recognized

Hello-
Quick background. I have a Kindle Fire with the CM9-Reloaded ROM installed. All was going well for a few weeks until my Kindle stopped connecting to the internet. I figured it was just a bug and wanted to reinstall the ROM or choose a different one.
I have FFF v1.4 (with the blue logo) installed. When I get to the screen that allows me to choose "Normal Boot", "Recovery", or "Reset Boot Mode" I choose the "Recovery" to go into TWRP; however, this doesn't happen. It puts me back into a loop to the same screen to choose again. I can do this over and over again and I'm still not able to get into recovery to get to TWRP.
I decided to see if I could use the Kindle Fire Utility to get to TWPR that way. Before everyone asks, my drivers are all updated and functioning properly. I uninstalled and reinstalled just to double check. When the Kindle is plugged in, I can go to the device manager and see my Kindle there. The problem is that KFU says I'm offline and I can get to any of the menus. When I plug in my Kindle I do get the little "bong" that tells me my computer recognized it.
Also, went to my laptop and downloaded the KFU and installed everything. Same result as with my desktop.
What else can I try? I have a factory cable, but I really don't know much about how to use it. I simply followed step by step instructions to root this when I originally got it. Any suggestions? I'd really just like to put this Kindle back to stock, re-root, and try it all over again to eliminate any potential issues in the future. Thanks in advance for your help.
Does "adb reboot recovery" not work from within the ROM either? You can try to reflash TWRP from fastboot, if you're feeling brave enough. Double check the hash first, though.
same boat
hello all
i am in need of dire help working on sister's inlaw kindle fire
i got the KFU newest one and verified the kindle was the newest version software
i started the KFU i must of missed a step and the kindle fire is locked on loadscreen (kindle fire) a soft brick i got the program that u say try and the system will not be found by it
i have removed and reinstalled the Adb rebooted my system and hard reboot kindle........the computer sees the kindle but not as kindle..........in device manger it shows up under the ADB section not the portable..........i only see the ADB there is no kindle hardware tab in windows explorer it is not listed
but it is listed in devices and printers under unspecified with the name kindle in there........... i can not access any info in the tab it list the name as kindle the rest are blank
please help i have no idea what to do on this one.........it is locked on the screen and i can not get the system to fully talk with each other to correct it using the methods u have posted
**note i went to a 2nd computer that has never had kindle or any ADB or any other program dealing with this the system is giving the same results as stated above the system sees it but does not know what it is ...thought it might be a overlapping driver issue on my computer
side note i am kind of poor and really do not have 200 bucks to buy a new one for her i have a week to fix with out getting caught help please
Dasanko said:
Does "adb reboot recovery" not work from within the ROM either? You can try to reflash TWRP from fastboot, if you're feeling brave enough. Double check the hash first, though.
Click to expand...
Click to collapse
No, adb reboot recovery doesn't work. How would I reflash TWRP from fastboot? I'm definitely a rookie at cmd work.
jeffjoleen said:
No, adb reboot recovery doesn't work. How would I reflash TWRP from fastboot? I'm definitely a rookie at cmd work.
Click to expand...
Click to collapse
By it not working, do you mean that it reboots normally?
"fastboot getvar product" to get the KF to stick with fastboot mode when it's loading the bootloader.
"fastboot flash recovery twrp.img" very important to double check the file hash to make sure it's not corrupt.
"fastboot reboot" only in case it doesn't automatically reboot on its own.
EDIT: Keep in mind fastboot mode uses a different set of drivers, so you may have to install those as well (included in KFU, along the ADB ones).
---------- Post added at 06:57 PM ---------- Previous post was at 06:49 PM ----------
Justugh said:
hello all
i am in need of dire help working on sister's inlaw kindle fire
i got the KFU newest one and verified the kindle was the newest version software
i started the KFU i must of missed a step and the kindle fire is locked on loadscreen (kindle fire) a soft brick i got the program that u say try and the system will not be found by it
i have removed and reinstalled the Adb rebooted my system and hard reboot kindle........the computer sees the kindle but not as kindle..........in device manger it shows up under the ADB section not the portable..........i only see the ADB there is no kindle hardware tab in windows explorer it is not listed
but it is listed in devices and printers under unspecified with the name kindle in there........... i can not access any info in the tab it list the name as kindle the rest are blank
please help i have no idea what to do on this one.........it is locked on the screen and i can not get the system to fully talk with each other to correct it using the methods u have posted
**note i went to a 2nd computer that has never had kindle or any ADB or any other program dealing with this the system is giving the same results as stated above the system sees it but does not know what it is ...thought it might be a overlapping driver issue on my computer
side note i am kind of poor and really do not have 200 bucks to buy a new one for her i have a week to fix with out getting caught help please
Click to expand...
Click to collapse
Please don't hijack other people's threads, start your own here on Q&A. Otherwise, handling with two completely different issues in the same place gets awfully confusing. Also, read this: http://forum.xda-developers.com/showthread.php?t=1552547

Kindle Fire - Fastboot Help

First, I'd like to thank the xda community for all of your help! This is the first time I've worked on an Android device. I started working on my niece's Kindle fire about 4 hours ago and everything I've read has been from this forum. She is leaving the country tomorrow morning and I would like for her to have her Kindle Fire working before she leave (which is why I'm turning to you guys). Here is what I know so far about the Kindle:
FFF v1.4a
TWRP v2.1.1
I've been using the following tools/utilities (Win 7 64):
Kindle Fire Utility 0.9.6
Kindle Fire Unbrick V1.0
From what she has told me, the Kindle fire was already rooted and had gedeRom installed (along with FFF and TWRP). She decided to change roms and was going to try Glazed. However, after following the instructions on how to prep the Kindle for the flash (wiping cache, dalvik cache, etc.), she wasn't able to mount the SD card on her kindle anymore.
My suspicion is she also wiped the SD card because there is nothing on it when I check through the TWRP file manager, but she won't admit it.
Now onto the issues. When booting into Normal Boot, FFF loads, tries to boot (obviously there is no ROM to boot to), so it will just simply loop back to the boot loader.
When I boot the kindle into the Bootloader, it will show up as ADB Android Interface in the Device Manager (from what I understand it is in fastboot here). The device ID matches that of this thread http://forum.xda-developers.com/showthread.php?t=1668159, I can also issue fastboot commands here. None of them seem to change anything.
If I choose to boot into recovery and load TWRP, the Kindle disappears from the Device Manager completely. I can't mount the SD Card, system, data, or cache. I cannot issue any commands from KFU, Unbrick, or command line.
So I've been trying to work from the FFF boot loader, since this is the only place my computer recognizes the Kindle. I've tried manually entering fastboot commands. While the fastboot commands seem to be responsive, upon reboot everything is the same. Using KFU achieves the same results. I've tried almost all the option in KFU, even tried Clockwork recovery (which installed, but I decided to go back to TWRP).
ADB commands do not work, I'm assuming this is because it is in fastboot mode. Any ADB command results in a 'device not found'.
It is always listed as ADB Android Interface in Device Manger, never as ADB Android Composite Interface on My PC .. which is where I think the problem lies, since I can't mount it. This is my nieve's Kindle, she originally rooted it and installed the drivers on her PC.
I've tried everything when installing/uninstalling the drivers. From the Android SDK, to the KFU drivers scrip, and a few driver downloads from different threads. When trying all different methods, I usually get a "Unknown Device". Eventually (I don't know how) it gets read again as ADB Android Interface and I'm back to square one.
Like I said, my knowledge and time is pretty limited. I'm sure this has been posted about 2 dozen times, but I simply cannot find a working solution for my problem. So if I missed an obvious step, or more info is needed, please let me know. I've read several threads, but after the 50th one I kind of just skim through them :angel:.
Thanks again in advance!
try the command fastboot devices see if you get a string of numbers
---------- Post added at 03:58 PM ---------- Previous post was at 03:57 PM ----------
there is a likelyhood that if you dont get a response it still can be drivers or the state the device is in...
I get the following response:
0123456789ABCDEF fastboot
I used 3 Windows PCs, 2 Macs, and 3 different USB cables (2 purchased from Amazon and 1 from an S III) ...
After all that, I had ruled out the cables. However, my job recently sent me a new RAZR MAXX to replace my BlackBerry, and I saw it still sitting in the box. I decided to try it, why not? I've tried everything else .. and as soon as I plugged my Kindle in while it was in TWRP (nothing would happen with any other cable) .. the ADB Android Composite Interface driver started intalling! I decided to try it another computer I was using and I had the same results. Boy, was my face red. I literally wasted hours trying to solve my issue.
I don't know the technical differences between the cables I used previously and the one that came with my new RAZR MAXX (which I'll be messing with soon ) .. but that did the trick for me!
I'd like to thank Thepooch for reaching out and trying to assist me with this. This is a great community, and I will definately try to continue being active now that I have an Android device to tinker with!

[Q] Help Rooting my Kindle Fire Generation 2

Hi, I have a kindle fire 2nd Gen that I am trying to root. when I run the steps in the easy root thread, I also tried using the new adb driver they posted in the developement thread that was supposed to "Fix" the faulty adb driver. well my computer recognizes my kindle, and when I try to open my cmd, type in the steps for root, I get a message that says ( I screenshotted it as a jpg. and my computer finds my kindle as a android usb composite device.I have adb and the unknown sources turned on for my kindle. Just please help because I really wanna get it rooted. I even tried to reset windows 7 back to factory. My kindle is running 10.2.6. but as I was saying, if I run the Qemu Method and type adb devices, it still won't show up. PLEASE HELP ME!
dagriff1997 said:
Hi, I have a kindle fire 2nd Gen that I am trying to root. when I run the steps in the easy root thread, I also tried using the new adb driver they posted in the developement thread that was supposed to "Fix" the faulty adb driver. well my computer recognizes my kindle, and when I try to open my cmd, type in the steps for root, I get a message that says ( I screenshotted it as a jpg. and my computer finds my kindle as a android usb composite device.I have adb and the unknown sources turned on for my kindle. Just please help because I really wanna get it rooted. I even tried to reset windows 7 back to factory. My kindle is running 10.2.6. but as I was saying, if I run the Qemu Method and type adb devices, it still won't show up. PLEASE HELP ME!
Click to expand...
Click to collapse
this http://forum.xda-developers.com/showthread.php?t=2041138 ha work for me.

[SOLVED!] Kindle Fire Bricked on Logo Startup - KFU v0.9.9

I am total noob. Just want to make that clear from the get go.
I hesitate to start a new thread, but I have been working on this forever, and have not made any progress.
I have a Kindle Fire that I would like to run android on - I started the process with the Kindle Fire Utility v 0.9.9. Something went wrong, and it is now stuck on the Kindle Fire start up logo. I also can no longer see it in the device manager, nor is it responsive to anything in the Utility. (ADB status: Offline Boot Status: Unknown). I am at a loss, does anyone have any ideas? Your help is appreciated!
.................FIGURED IT OUT!..............................
Much thanks to the pooch who spent hours helping me troubleshoot.
What we (he) did, as far as I remember, hopefully this can be of some service to someone else out there.
1) Figured out that trying all of this on a Virtual Machine is not a good idea!
2) I somehow broke the bootloader in my first attempt, so none of my computers were recognizing the KF.
3) Created a Pendrive to run Linux (ubuntu). Here Requires a USB drive formatted Fat16/Fat32/NTFS, minimum of 2 gb.
4) Once I got Linux running, installed SoupKit.
5) Went through a few tries of booting, rebooting, into recovery mode until the Kindle flickered back to life!
6) Followed prompts on SoupKit to install TWRP, updated TWRP, install FireFireFire, install Android 4.2.
Good luck, I am happy to answer any questions - though I am no means an expert now.
What I have tried...more info
More Information:
I am running Windows7 in a VirtualBox on an iMac.
I bricked the Kindle a few weeks ago, after messing with it then, I bought a factory fastboot cable. Still no dice.
I have tried all turning on and off computer, on and off Kindle with it disconnected, connected, going through the KFU 4 seconds after starting the Kindle. Letting the Kindle's battery die, recharging.
I have deleted .android folder, reinstalled drivers, re-downloaded KFU.
I have tried on a different computer (Windows XP) The Kindle is also not recognized there.
I have tried booting into Ubuntu (however in the directions there, it said the FireKit is for more "serious" issues than my soft brick.
I am sure there is some small detail I am missing, but I have not been able to find it - and I am not knowledgeable enough to properly diagnose the problem. Again thanks for any help.
kyleboyd said:
I am total noob. Just want to make that clear from the get go.
I hesitate to start a new thread, but I have been working on this forever, and have not made any progress.
I have a Kindle Fire that I would like to run android on - I started the process with the Kindle Fire Utility v 0.9.9. Something went wrong, and it is now stuck on the Kindle Fire start up logo. I also can no longer see it in the device manager, nor is it responsive to anything in the Utility. (ADB status: Offline Boot Status: Unknown). I am at a loss, does anyone have any ideas? Your help is appreciated!
Click to expand...
Click to collapse
Sometimes KFU will show as Unknown even though it's really fine. I had the same issue as you. Try switching boot mode to Normal and see if that fixes it, it worked for me.
Read this (everything),especially third post.
http://forum.xda-developers.com/showthread.php?t=1552547
hemmulde 1st
zastava750 said:
Read this (everything),especially third post.
http://forum.xda-developers.com/showthread.php?t=1552547
Click to expand...
Click to collapse
Thanks for the reply!
I tried that. When I type "fastboot getvar product" it says waiting for device or something similiar.
The advice applying to Device Manager don't get me anywhere, because my Kindle doesn't show up.
Any other ideas?
kyleboyd said:
Thanks for the reply!
I tried that. When I type "fastboot getvar product" it says waiting for device or something similiar.
The advice applying to Device Manager don't get me anywhere, because my Kindle doesn't show up.
Any other ideas?
Click to expand...
Click to collapse
When using the stock bootloader (plain "kindle fire" boot logo), the fastboot command must always specify the custom vendor ID used by the Kindle Fire. For example, the commands above must be slightly altered to...
Code:
fastboot -i 0x1949 getvar product
fastboot -i 0x1949 devices
and likewise, all of the following commands will need the "-i 0x1949" switch when using the stock bootloader. The FFF bootloader's vendor ID has been changed to one that is normally recognized by fastboot, so the "-i 0x1949" switch can be omitted.
Now onto some more useful fastboot commands...
Code:
fastboot oem idme bootmode 4000
fastboot oem idme bootmode 4002
fastboot oem idme bootmode 5001
Using one of these commands will change the bootmode to normal (4000), fastboot (4002) or recovery (5001). Then issuing...
Code:
fastboot reboot
will reboot the device into the respective bootmode.
I've tried that as well...
Just so I am totally clear, this is what I did in relation to those instructions:
Opened Command Prompt - set the directory to C:/kfu/tools
Typed "fastboot -i 0x1949 getvar product" (with out the quotations, obviously)
<waiting for devices>
I plugged Kindle in, it powers on and the frozen logo pops up.
I also tried "fastboot -i 0x1949 oem idme bootmode 4000" and "fastboot -i 0x1949 oem idme bootmode 4002"
According to the guide it often takes multiple tries, I have done it over and over again.
I have also tried different orders of code, plugging in Kindle, and powering on and off.
Am I doing something wrong? Is there a specific code for my Kindle? (Not -i 0x1949)
Thanks!
Have you tried this?
http://forum.xda-developers.com/showthread.php?t=1660636
Reinstall the driver then use kfu to reset the boot mode to normal.
Drivers?
I did try this: http://forum.xda-developers.com/show....php?t=1660636
When I get to the part about the Device Manager, I am stuck, as nothing shows up (I suspect something do with drivers)
Thepooch said:
Reinstall the driver then use kfu to reset the boot mode to normal.
Click to expand...
Click to collapse
By reinstall drivers do you mean clicking on "install_drivers" in the KFU folder? I have tried that.
Is there another method of uninstalling and installing drivers? Sorry if that is a dumb question!
If the devices is in fastboot which I believe it is it would show up as android adb interface, if it was attempting to boot to the system it would show up as android composite adb interface. If you are on xp or windows 8 this can be a bit of a tricky task. Android adb interface and android composite interface are two facets of the same driver. So yes I suggest rerunning the driver installation bat that is packaged with KFU. If perhaps you are on windows 8 you must disable driver signature verification and reinstall the driver. 3.0 usb ports have an issue with fastboot and can leave the device undetected.
Still not working
Thepooch said:
If the devices is in fastboot which I believe it is it would show up as android adb interface, if it was attempting to boot to the system it would show up as android composite adb interface. If you are on xp or windows 8 this can be a bit of a tricky task. Android adb interface and android composite interface are two facets of the same driver. So yes I suggest rerunning the driver installation bat that is packaged with KFU. If perhaps you are on windows 8 you must disable driver signature verification and reinstall the driver. 3.0 usb ports have an issue with fastboot and can leave the device undetected.
Click to expand...
Click to collapse
Thanks for the quick reply.
So I am on a Win7 and/or a Windows XP. Currently on both systems, when I plug it into the computer, with the Device Manager open, nothing happens other than the Kindle turning itself on.
Before it froze up, I saw it in device manager as Android ADB interface, and before doing anything at all, saw it as the default Kindle Fire.
On the Win7 system, I have rerun the driver installation bat over and over and over again, with absolutely no results.
On the WinXP, I have tried it, and for the life of me can't get it to install (it says install failed (Unsigned)). I never connected the Kindle up to this computer before it froze up, so I wonder if that is somehow causing the problem (it is trying to update drivers that don't exist?)
Am I doing something wrong with this? Can I uninstall or delete drivers, and totally start over?
If you are using a WinXP you must install driver manually.
Drivers?
zastava750 said:
If you are using a WinXP you must install driver manually.
Click to expand...
Click to collapse
How do I do that, when the Kindle does not show up as being connected? All the guides I have found start off with accessing from the Device Manager. My Kindle does not show up in the Device Manager...
okay well then you`re running xp use another computer getting the driver installed is hard even for the very skilled particularlly when the device is stuck in fastboot. Friend or relatives computer running windows 7 would be perfect. Otherwise it`s linux on a live usb booted on your xp machine.
Windows 7 - No Dice
Thepooch said:
okay well then you`re running xp use another computer getting the driver installed is hard even for the very skilled particularlly when the device is stuck in fastboot. Friend or relatives computer running windows 7 would be perfect. Otherwise it`s linux on a live usb booted on your xp machine.
Click to expand...
Click to collapse
Yeah so I have a Windows7. I have reinstalled the drivers (by clicking on the install_drivers.bat file in the KFU) over and over again, and I still do not get any recognition on the computer, or in the Device Manager when I plug in the Kindle.
Try different usb port, make sure they are usb 2.0. Is the logo static or animated? It possible that you broke the bootloader. At some point I would be willing to look at some things for you via teamviewer. If it is not driver related I fear your next move is here http://forum.xda-developers.com/showthread.php?t=1430038. Keep it on charger or off till it can be dealt with.
Thepooch said:
Try different usb port, make sure they are usb 2.0. Is the logo static or animated? It possible that you broke the bootloader. At some point I would be willing to look at some things for you via teamviewer. If it is not driver related I fear your next move is here http://forum.xda-developers.com/showthread.php?t=1430038. Keep it on charger or off till it can be dealt with.
Click to expand...
Click to collapse
Thanks! I would be willing to give it a shot (teamview I mean) if you are willing.
I tried the Firekit before I began this thread, but I kept getting stuck trying to run the tool after booting into ubuntu. Perhaps that is a different thread topic, but I am more than willing to put more work into figuring that out, if it could be the key to unlocking this stupid thing.
I am having this exact same problem. Using Win XP i was able to get the ADB drivers loaded initially and used KFU to try to install TWRP. When it rebooted during that process it got stuck at the Kindle Fire logo. Since then I cannot get my computer to recognize the kindle. Like you, I feel like i've tried everything.
Nixnaegie said:
I am having this exact same problem. Using Win XP i was able to get the ADB drivers loaded initially and used KFU to try to install TWRP. When it rebooted during that process it got stuck at the Kindle Fire logo. Since then I cannot get my computer to recognize the kindle. Like you, I feel like i've tried everything.
Click to expand...
Click to collapse
Glad to know I'm not alone - misery loves company! Solidarity my friend.
I wish I could tell you I'd solved it, but alas, I have not. I'm still working on it, I'll keep you updated if I have any breakthroughs!

[Q] Kindle 2nd gen issue

Hello all.
This is my first post and my first experience with android devices so please go gentle.
I recently purchased for £20 a kindle fire 2nd gen otter.
The reason it was so cheap was that it is stuck in a bootloop.
The friend I bought it from intended to bring it back to life and install CM to the device but never got round to it. So I took it on as my little project.
I have been scrolling through pages and pages of google and this site for research but have hit a brick wall.
I purchased a factory or fastboot cable knowing I may well need it. I also have the original cable.
When trying to boot the device I get the usual kindle and fire logo orange as of it's booting then every 10 seconds or so the screen will go black and back to the kindle fire bootloop.
I have tried to use the normal cable to link to my desktop on windows 7. When doing this the device will not show up in device manager at all.
When I plug it via a fastboot cable it boots into fastboot with a green flashing light on screen and is recognised as an otter prod 04 on device manager.
I have installed the latest sdk. Also fastboot.
I have changed the windows environment variables under path on the PC and can successfully run fastboot in a command window. I can also issue adb commands through also a dos command window so I know both are working correctly on my PC.
I have typed in fastboot devices
I have also typed in adb devices.
When I issue either or these commands my device will not be found through the command window. It just returns a blank.
I know this is due to drivers not working correctly so have opened device manager. Update driver , have tried the android sdk path for drivers have also tried my adb drivers. I have also downloaded the latest Google USB driver and none will install. I have a programme running that allows any unsigned driver to be installed on win 7 so I know it's not that.
All I have returned is cannot install drivers for otter prod. 04
The only thing it will accept is choosing from a list of devices, Then android. And installs as adb device or adb composite device, this is obviously useless as I can't boot device into normal mode to be able to use it as adb or issue commands to it.
I have tried everything. I know this kindle is save able I just don't know how. My end result is make it bootable, root device and install CM
I have trawled through loads of pages of info and tried tried and tried for answers but nothing works. Can anybody shed some light on the issue for me.
Many thanks in advance
Just thought id add, I have also tried all timed variations of holding down the power button
I have also let device run flat and recharge. Have also tried a different PC and USB port.
Hello Vincent,
ADB stands for Android Device Bridge (Just wanted to point that out since you are new to Android).
The ADB Composite Device driver lets your computer and your Kindle Fire device communicate with each other. This includes ADB as well as fastboot.
Install the ADB Composite Device driver in Device Manager and then go to the command line window and type fastboot -i 0x1949 devices and it should now show up in fastboot.
Now flash the stock bootloader, recovery, and system img files to your device. After that, you should see it boot successfully.
Hope this helped, and don't be afraid to ask me more questions about your device!
phiftyopz
Sent from my iPhone using Tapatalk

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