[Q] LG G3 Verizon HD Caling Sound Issue - G3 Q&A, Help & Troubleshooting

Hey everybody,
I am a verizon G3 user who recently turned on HD Calling (VoLTE) that was installed OTA by an update. Ever since I turned it on, there is no sound coming from front speaker unless speaker phone is on (i cannot hear the person i am talking to unless speakerphone is on). The mic still works fine in both cases. Is this a known bug? Does anybody have any suggestions?
Thanks,
Ryan

Related

[Q] Is there a way to disable mic 2/noise cancelling mic?

Hello,
I have a Tmo M8 converted to GPE. I recently found that the caller cannot hear me when I turn on the speaker. Upon searching around for the issue, I found this diagnostics test *#*#3242#*#* I performed the audio test and the test for Mic 2 fails as I cannot hear anything that was recorded in the test.
Clearly this is a hardware issue and the phone uses Mic 2 for noise when I switch on the speaker, it used to work on Kitkat, but I doubt the OS update is the issue here.
Anyway my question is What can I do to restore/repair Mic2 without turning it into the Manufacturer? If I can't do anything, is there a way to disable the Mic2 entirely?
siddardhab said:
Hello,
Clearly this is a hardware issue and the phone uses Mic 2 for noise when I switch on the speaker, it used to work on Kitkat, but I doubt the OS update is the issue here.
Click to expand...
Click to collapse
I wouldn't rule out the 5.01 update as the issue. I have a stock GPE that has lost the ability to record calls after the OTA. Something has certainly changed in the update that affects the Mic.

[Q] microphone issue:

need help…
i have LG g3 D855 sprint version.
i found the microphone not working during call but if i use speaker phone it works flawless even for video recording it is recording the voice.
except for normal call and voice recording the microphone not detect the sound or what i dont know.
i checked with other sound recorder also not sensing the sound but if i blow on the mic area it sences the sound.
what could be the problem?
Resolved?
This just started happening to me today out of nowhere. Were you able to resolve this issue? It had been working fine for 6 months prior.
I've same issue but inverse. My MIC does not work when in Speaker mode
Any luck so far?

Bluetooth calls

Is anyone having a problem with their bluetooth where it will connect and work just fine playing music, but doesn't work good when talking on the phone? I am running stock rooted rom with EX kernal if that helps. Music plays flawlessly, but calls sound like there is bad static, almost like the call is about to drop, but I have full service and it does it everytime. It didn't do this when I first got it and I'm wondering if anyone knows a fix for this.
Mbrook said:
Is anyone having a problem with their bluetooth where it will connect and work just fine playing music, but doesn't work good when talking on the phone? I am running stock rooted rom with EX kernal if that helps. Music plays flawlessly, but calls sound like there is bad static, almost like the call is about to drop, but I have full service and it does it everytime. It didn't do this when I first got it and I'm wondering if anyone knows a fix for this.
Click to expand...
Click to collapse
I am mostly using bluetooth headset for calls and have not had any issues with the call quality.
1) When via bluetooth the quality of a call is bad, then turning it off during call, makes the sound better?
2) What is your carrier?
3) Do you have VoLTE enabled or as soon as you start a call, the LTE drops to H/3G?
Charkatak said:
I am mostly using bluetooth headset for calls and have not had any issues with the call quality.
1) When via bluetooth the quality of a call is bad, then turning it off during call, makes the sound better?
2) What is your carrier?
3) Do you have VoLTE enabled or as soon as you start a call, the LTE drops to H/3G?
Click to expand...
Click to collapse
1. Yes. If I switch it over to the phone itself the quality gets better.
2. Sprint
3. I don't have it enabled. How would I do that?
Mbrook said:
1. Yes. If I switch it over to the phone itself the quality gets better.
2. Sprint
3. I don't have it enabled. How would I do that?
Click to expand...
Click to collapse
I have VoLTE, but I am on T-Mobile. For the past couple of days I have been hearing some noise while talking on the phone, but it was there regardless of using bluetooth headset or not. Maybe T-Mobile was doing something to network, but now the noise is gone. Don't know if Sprint has that. Do you have in settings>more>cellular - menu item/switch named "Enhanced 4G LTE..."?
You may have to get a new Bluetooth device I had this issue with the lg tone hbs- 730 on my n5x then it died so I had to buy a new one and I bought the lg tone hbs-800 and its just fine.also u may want to try and reset your Bluetooth device that's solved this issue for me in th e past
Sent from my Nexus 5X using XDA Free mobile app
I've used Bluetooth calling mainly with my car and it's been fine. A couple calls through a Bluetooth workout ear buds was okay.
Sent from my Nexus 5X using Tapatalk

Skype Audio Issue G4

I just bought an LG G4 and Skype has an issue with audio. When in a call the audio mutes when the other person is quite or not talking. So if they whisper or talk quietly Skype won't even pick it up. If I have the volume on my phone low/medium I won't hear anything. Even when they speak. If I have it maxed then I can usually hear everything. I use ear buds by the way.
Im having the exact same problem..
I just got this phone two days ago and I've noticed that when I'm in a call on Skype or Hangouts that the incoming audio gets muted every time I speak or when on medium to low volumes. It's become really bothersome because I can't tell whether I'm in call anymore unless the other person speaks. Is there any way to turn this off? The noise suppression and voice clarity options have no affect on this at all. I'm using headphones when in call. Also I should note that this doesn't happen on my old broken phone so it must be something to do with the G4. Any help would be greatly appreciated.
No isssu here.Lastest skype.2o g imperium rom
kabirjedi said:
No isssu here.Lastest skype.2o g imperium rom
Click to expand...
Click to collapse
What? I dont understand, my software version is v20g-tur-xx, which is in h815tr. Is that from the software?

Microphone problem when I use speaker phone - S9

Hello,
The microphone doens't work on my S9 when I use the speaker phone. The people do not hear me. I have no problem in normal call mode.
I tested to call in "safe mode" but the problem always appears.
Thank you for your help!
No idea?
Same problem here (replace xx by tt) : hxxps://us.community.samsung.com/t5/forums/v3_1/forumtopicpage/board-id/GalaxyS/thread-id/51619/page/12
Thank you!
Up
m also having the same problem, but also While video recording
Same problem here. Only when HD calling is enabled. If you disable HD calling, the problem should go away. I'm hoping the first software update fixes it. Just to be clear the problem is that the other person cannot hear you when on speakerphone. You should be able to hear them clearly and have no idea there is a problem unless they tell you that you sound muffled or like you are underwater. Turn off HD calling on Verizon and it goes away.
Thank you for your solution. I disabled the HD calling ("4G calling" in French) and the voice can be heard now. But the quality is very very bad! It is scandalous for a phone of this price!
Is there an other solution to improve the microphone quality during a call with speakerphone?
Thank you!
HD Calling?
I have the same issue, but have no idea how to disable HD Calling ( I'm on Sprint BTW). These minor issues are ticking me off; I've already had for factory reset once due to Camera settings crashing the app.. . now this nonsense. Phone isn't even 14 days out of the box, and its DEFINITELY not an "third party-app" issue. Bad time to switch from iPhone, huh? This is unacceptable for a $300 phone, nonetheless a $1K phone.
Hello, I have the same issue, on VoIP apps like WhatsApp as well. https://forum.xda-developers.com/ga...rphone-loudness-clarity-t3746298#post78757253
Does anyone experience the same problem on custom ROM?
Speakerphone mic not working in any call apps
Bond70 said:
Hello,
The microphone doens't work on my S9 when I use the speaker phone. The people do not hear me. I have no problem in normal call mode.
I tested to call in "safe mode" but the problem always appears.
Thank you for your help!
Click to expand...
Click to collapse
Same problem here, first on Note7, now on Note9. Disabling HD calling did not fix it for me.
any solution for it ? please post solution
I've discovered the issue is that the phone attempts to mute your microphone while the speaker is playing sounds. (If you're on the phone with someone they have background noise or are talking) and your phone's microphone attempts to lower the sensitivity so that the person whom you are speaking with doesn't hear an echo of themselves on their end. If they aren't making a sound then you can be heard normally. This is the downfall of my S9+ because the speaker and microphone are right beside each other.

Categories

Resources