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Last night i was using my phone right before going to bed. The battery was at about 18% or so left. I got up to get a glass of water then came back to plug the phone in to the outlet only to notice that the red led was not on. I pressed the power button and nothing would happen. The phone completely shut off without interaction. So I panicked a little and plugged to PC USB cable that was attached to my PC and nothing. wasn't detecting or anything. so I press and held the power button and plugged it in at the same time and it powered on again. Anyone know what could have happen?
Only time i faced this problem was when i tried to drain my battery completely. it wouldn't shut down on its own when it reached 0%, so i turned it off myself.. The next moment is wouldn't boot or charge also. Then i held the power button and it came back to life.. Don't know what the exact cause is though
d33f said:
Only time i faced this problem was when i tried to drain my battery completely. it wouldn't shut down on its own when it reached 0%, so i turned it off myself.. The next moment is wouldn't boot or charge also. Then i held the power button and it came back to life.. Don't know what the exact cause is though
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Yea it kind of turned me off on the phone. But I still love it. anyone else have a similar issue like this? I'm hoping that it is the power management issue that some people are having as there is a quick fix with that. I was avoiding rooting or modding my phone, but I might just have to now.
i'm a noob so i don't know much about most of this, but this really sounds like the way my ipod functions if i let the battery "die." i can't imagine that any manufacturer making a phone with a non-removable battery doesn't have it set up to be rechargeable upon plug in.
1earful said:
i'm a noob so i don't know much about most of this, but this really sounds like the way my ipod functions if i let the battery "die." i can't imagine that any manufacturer making a phone with a non-removable battery doesn't have it set up to be rechargeable upon plug in.
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Ye, furthermore i've read that this is cause but letting the battery ''die'' indeed, it takes time to charge it back up because when you let it die some kind of undervolting protecting is kicking in i guess and soon after it will start to charge
Hey guys I was excited this morning when my Powerskin case arrived. Unfortunately after opening it and putting it into my phone, the power button does not seem to start charging it. I hold it down anywhere from 1-30 seconds, double clicking, etc. The power button seems to work as when you press it it shows the current charge of the battery. I decided to fully charge it but that seems to do nothing. I realize that its probably busted, just wanted to see if anyone else has had this problem because its very frustrating to have to go through the whole return routine since Im on a college campus and Ill have to go a ways away to get to a place to buy a new package to send this with. Thanks guys.
From what I understand the powercase doesn't use its reserve bank until your actual fones battery dies. Then it uses the reserve power?
Sent from my GT-I9300
When it comes in, it might not have been charged, usually it is about 50 percent. To turn it on you only press the power button once, to tun it off you hold it down, and all four lights turn on and then go off one by one. It will charge your phone when It's on, but if you do that it will probably charge 40% if you turn your phone off at 60% it will charge 40% twice. I have a thread
Sorry to hear you are having issues, please make certain to give our customer service team a call at 1-866-672-5769 and they will be more than happy to troubleshoot with you. Please note, we are open from 8 am to 5 pm Monday through Friday (Pacific time).
I searched as best I could so please bare with me..
Brand new e971, less than a week old and I managed to drop it in the toilet bending over to tuck in a shoelace after I took a leak. Fell out of my sweater pocket, and right in the bowl.. that'll teach me to put the seat down.
Anyway, I was out somewhere and obviously didnt have the sim key or any tools to crack the back and pop the battery..I 'windmilled' to get what I could out.. but that was the best I could do. I held the power button down hoping itd shut off and it eventually did, flashed something on the screen and that was it.
When I was able to I opened it up and popped the battery and dried whatever water was inside, whcih there was some.. took the mainboard out, blew it off with compressed air (it was actually dry, all the covers worked well). Put it back together sans battery and put it in rice for 36~ hours or so (would have waited longer, but I was confident I got the majority of the water out in the first place).
Phone won't power on though. The best I can do is get it to start download mode by pressed vol up+down and inserting the USB. Plugging in the USB on its own sees the charge indicator flash red intermittently, in a very long slow frequency - im thinking the battery is fried, maybe the power button too. The LG logo comes on the screen for a second and disapears for about 5, and repeats this cycle.
I've never rooted or messed with anything like this before but someone said I may be able to reflash the phone and have it work.. but I really have no clue. Any advice would be appreciated.. like I said this is brand new :/
How to "Unbrick": http://forum.xda-developers.com/showthread.php?t=2010624
That reflashes new stuff.
If you hold down Volume Down + Power Key you should get into factory reset, can you see if that works or you might have fried the storage or something.
If you somehow get it to work but need battery you have here:
http://www.etradesupply.com/lg/optimus/lg-optimus-g-e975.html
Which ships World wide I think and pretty decent price.
Hope it works and please come back and tell us how it went.
wargreymon89 said:
How to "Unbrick": http://forum.xda-developers.com/showthread.php?t=2010624
That reflashes new stuff.
If you hold down Volume Down + Power Key you should get into factory reset, can you see if that works or you might have fried the storage or something.
If you somehow get it to work but need battery you have here:
http://www.etradesupply.com/lg/optimus/lg-optimus-g-e975.html
Which ships World wide I think and pretty decent price.
Hope it works and please come back and tell us how it went.
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Click to collapse
Thanks for the response
vol down + power key has no response
Im tempted to think the power switch is broken and the battery shorted and is dead, but I am no expert
If I plug it into USB all it does is flash the LG logo, no lights nothing.
if I hold the vol down button down, when the LG logo flashes the back/home/search buttons illuminate for a second, and occasionally the red light will come on for a second, but thats it, other than being able to get into download mode the phone is a total brick. I'll check out your link when I get home. I have insurance but there is still a replacement fee and I can't afford it right now.. and the fact that I opened the phone I think they may try to **** me over with that even though its clearly water damage (indicators are all purple/pink)
thanks again
Dudley Do-Right said:
Thanks for the response
vol down + power key has no response
Im tempted to think the power switch is broken and the battery shorted and is dead, but I am no expert
If I plug it into USB all it does is flash the LG logo, no lights nothing.
if I hold the vol down button down, when the LG logo flashes the back/home/search buttons illuminate for a second, and occasionally the red light will come on for a second, but thats it, other than being able to get into download mode the phone is a total brick. I'll check out your link when I get home. I have insurance but there is still a replacement fee and I can't afford it right now.. and the fact that I opened the phone I think they may try to **** me over with that even though its clearly water damage (indicators are all purple/pink)
thanks again
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If the red light flash, it's usually because the power button is hold down. I think your power button might be stuck. Also try to plug it in wall and no on computer USB.
chadouming said:
If the red light flash, it's usually because the power button is hold down. I think your power button might be stuck. Also try to plug it in wall and no on computer USB.
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I was at work with the phone (dropped it out somewhere and took it apart and left there) so I had not tried plugging into a regular wall charger
Plugged it into a charger, backlight came on and the LG logo flashed, went away and flashed again, but a lot faster this time, and then I got a message "battery too low to power on!! I assume its charging, or trying to?!?! The red light goes bright, and then dims to nothing, and then goes bright again. Pressing the power button turns the screen on to the "too low to power on" screen again, and pressing again turns it off as per normal!
I'm kind of excited now, it may just be the battery after all.
Now, either the water shorted it and ruined it (and ill be checking the phone closely to see the lipo doesnt blow up on me..), or somehow the battery fully discharged? The battery was pretty full around the time of the toilet incident, but stranger things have happened right?
Dudley Do-Right said:
I was at work with the phone (dropped it out somewhere and took it apart and left there) so I had not tried plugging into a regular wall charger
Plugged it into a charger, backlight came on and the LG logo flashed, went away and flashed again, but a lot faster this time, and then I got a message "battery too low to power on!! I assume its charging, or trying to?!?! The red light goes bright, and then dims to nothing, and then goes bright again. Pressing the power button turns the screen on to the "too low to power on" screen again, and pressing again turns it off as per normal!
I'm kind of excited now, it may just be the battery after all.
Now, either the water shorted it and ruined it (and ill be checking the phone closely to see the lipo doesnt blow up on me..), or somehow the battery fully discharged? The battery was pretty full around the time of the toilet incident, but stranger things have happened right?
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Click to collapse
The indicator going from dim to bright during charging is pretty normal. It also means your battery is charging. Give it a full charge and see how it goes. And do try keeping your phone in your trouser pockets. It's safer that way.
MarcSinger said:
The indicator going from dim to bright during charging is pretty normal. It also means your battery is charging. Give it a full charge and see how it goes. And do try keeping your phone in your trouser pockets. It's safer that way.
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Click to collapse
I left it on the wall charger for a little over an hour but the phone appeared to make no progress so I unplugged it deeming the battery dead, that and I didnt want to run the risk of anything bad happening charging a dead battery (im a little leery with these lipo's due to my RC experience with them..). Maybe I'll try again for a while this evening.. but since the battery had a full charge prior to toileting, I can't imagine it totally discharging; is this possible? The other not so nice reality is that maybe the power circuit on the mainboard fried and its not reading the battery properly?
Yes.. will definitely have to keep phones in my trousers and put all seats down from now on..
So I'll try charging again for a longer time period to see what happens, otherwise I'll be ordering a battery on Monday and waiting about a week to two weeks for it
I'll keep the thread updated as much as I can without double posting
Thanks for the response
Well.. you'll never believe this but.. it works. Flawlessly as if the toilet never happened..
I tried the insurance route being that a battery shipped to me would cost half the price of a claimed replacement and it would have been a gamble.. so I went that route. Was told they denied my claim because my insurance was not activated because I need to make an outgoing phone call.. I only ever text and had not made one..
So down in the dumps and considering spending $25 shipping on a $30 battery, I went home and decided to try the phone one more time by reseating the battery..
I plugged it into the charger and got a blue battery charging.. I pressed the power on button and the phone came to life..
Not sure what the hell happened, maybe the battery needed to dry out inside or it wasnt seated just right the last time I tried but everything is working flawlessly.. wow. I am in shock.
Now I guess its time to root it
Thanks everyone for the advice and tips, but it seems all I needed was some time and luck!
Hello everyone.
I have been using Tasks ROM for a while now. Last night my phone had a random reboot and other than that, no troubles.
Well about 20 minutes ago, my phone just turned off and will NOT come back on at all. I have done nothing different, cant get in to get a logcat or lastkmsg. It will not even boot up to the samsung screen.
It will vibrate when I plug it in or take out the battery and reput it in.
The only response I am getting is taking everything out (batter/sim/sd) and plugging it into my comp. The response is a Red light in the notification LED and a short vibrate, then nothing.
I get a Samsung logo if I just pull battery and reinsert.
Any help would be greatly appreciated.
Thanks
So you can't get into CWM or TWRP? And what Galaxy S3 Variant are you using?
axel4401 said:
Hello everyone.
I have been using Tasks ROM for a while now. Last night my phone had a random reboot and other than that, no troubles.
Well about 20 minutes ago, my phone just turned off and will NOT come back on at all. I have done nothing different, cant get in to get a logcat or lastkmsg. It will not even boot up to the samsung screen.
It will vibrate when I plug it in or take out the battery and reput it in.
The only response I am getting is taking everything out (batter/sim/sd) and plugging it into my comp. The response is a Red light in the notification LED and a short vibrate, then nothing.
I get a Samsung logo if I just pull battery and reinsert.
Any help would be greatly appreciated.
Thanks[/QUOTE
Ii it possible you may have a bad battery? How new is it?(not that age of it matters) Also, do you have a case on the phone? Check to make sure the power button is not stuck. If you can get to boot logo, then its not dead-dead. If you've had your phone for awhile, double check the battery terminals are not oxidized. Unlikley, but worth checking and maybe check battery wih voltage meter if you have access to one. Then charge it overnight and check it again. One last thing to try is plug it in with the battery out and see if that does anything. Have you flashed anything lately? Modem? Scripts?
Click to expand...
Click to collapse
I have taken the battery out and plugged the phone straight into the computer and all that i get is a red light where the notification light is and then it disappears.
As for age, its a little over a year old.
I wasnt doing any flashing at the time, it just went kaput right after a phone call.
I had a mophie case on it, but not right now. I guess ill take it a part when i can and throw som alcohol on the battery button to see if it loosens it up. But other than that, I'm at a loss.
Not trying to pay $80 for a craigslister either.
Bubba Fett said:
axel4401 said:
Hello everyone.
I have been using Tasks ROM for a while now. Last night my phone had a random reboot and other than that, no troubles.
Well about 20 minutes ago, my phone just turned off and will NOT come back on at all. I have done nothing different, cant get in to get a logcat or lastkmsg. It will not even boot up to the samsung screen.
It will vibrate when I plug it in or take out the battery and reput it in.
The only response I am getting is taking everything out (batter/sim/sd) and plugging it into my comp. The response is a Red light in the notification LED and a short vibrate, then nothing.
I get a Samsung logo if I just pull battery and reinsert.
Any help would be greatly appreciated.
Thanks[/QUOTE
Ii it possible you may have a bad battery? How new is it?(not that age of it matters) Also, do you have a case on the phone? Check to make sure the power button is not stuck. If you can get to boot logo, then its not dead-dead. If you've had your phone for awhile, double check the battery terminals are not oxidized. Unlikley, but worth checking and maybe check battery wih voltage meter if you have access to one. Then charge it overnight and check it again. One last thing to try is plug it in with the battery out and see if that does anything. Have you flashed anything lately? Modem? Scripts?
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Man, I don't know. Sounded like a charging issue at first, but looking I'm not so sure now. Anything stuck in your power slot? Maybe try leaving battery out overnight and see if it clears anything. If it starts to boot I would go right to recovery and try flashing something. I would be concernedabout going straight to download mode and using oOdin cause of it does during the flash that is really bad...
Can you get into download mode? Pull battery plug in USB and hold volume down and home buttons I think... when you plug USB in to computer does Odin recognize it at all?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
I just started having the same issue. I have a an ATT S3 running the newest Hyperdrive. Mine wasnt doing a random reset, but it seemed like it has been turning itself off. Totally intermittent, i couldnt pinpoint the cause.
Then just today when i went to see if i had any messages and the phone was off again (i had about a 60-75% charge) I hit the power button a few times and now i am getting the symptoms described above.
When i try to go into TWRP, i get the blue text at the top left of the screen, sometimes i make it to the first hyperdrive screen, then it goes black.
When I go to download I can get to the hit up or down screen, i hit up to go into download, i get to the next screen then it goes black again.
I did leave the battery out for about 15minutes and no dice. I even tried to leave it on the charger thinking i lost all charge or something.
I am just a mere user, but i have always been able to tinker around enough not to bother the devs and get my way out of these situations, but I think i am stuck. Anyone have any ideas?
Thank you!
nightwulfss said:
I just started having the same issue. I have a an ATT S3 running the newest Hyperdrive. Mine wasnt doing a random reset, but it seemed like it has been turning itself off. Totally intermittent, i couldnt pinpoint the cause.
Then just today when i went to see if i had any messages and the phone was off again (i had about a 60-75% charge) I hit the power button a few times and now i am getting the symptoms described above.
When i try to go into TWRP, i get the blue text at the top left of the screen, sometimes i make it to the first hyperdrive screen, then it goes black.
When I go to download I can get to the hit up or down screen, i hit up to go into download, i get to the next screen then it goes black again.
I did leave the battery out for about 15minutes and no dice. I even tried to leave it on the charger thinking i lost all charge or something.
I am just a mere user, but i have always been able to tinker around enough not to bother the devs and get my way out of these situations, but I think i am stuck. Anyone have any ideas?
Thank you!
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Click to collapse
Maybe a stuck power button? Try cleaning it out a little. .. sounds like it's rebooting itself.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
blaker13 said:
Maybe a stuck power button? Try cleaning it out a little. .. sounds like it's rebooting itself.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
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I am trying that, it doesn't seem like there is anything in there, but you never know.
If the power button was stuck on, wouldn't the phone keep trying to restart? Or no?
nightwulfss said:
I am trying that, it doesn't seem like there is anything in there, but you never know.
If the power button was stuck on, wouldn't the phone keep trying to restart? Or no?
Click to expand...
Click to collapse
I believe so, unless you pull the battery. In fact pull battery plug into usb and go into down load mode and see if it restarts. Or go into recovery without holding power button, and if you can then that means the power button is stuck on.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
blaker13 said:
I believe so, unless you pull the battery. In fact pull battery plug into usb and go into down load mode and see if it restarts. Or go into recovery without holding power button, and if you can then that means the power button is stuck on.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
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Click to collapse
I have tried that as well. Whenever it goes into download mode the screen goes black after a couple of seconds. And it doesn't boot into recovery as well since it seems to go dead too quick.
I mainly just want to recover my pictures at this point. I am leaving the battery out of the phone for the day and see if that makes a difference this evening.
I am out of ideas, lol
nightwulfss said:
I have tried that as well. Whenever it goes into download mode the screen goes black after a couple of seconds. And it doesn't boot into recovery as well since it seems to go dead too quick.
I mainly just want to recover my pictures at this point. I am leaving the battery out of the phone for the day and see if that makes a difference this evening.
I am out of ideas, lol
Click to expand...
Click to collapse
Take the six acres it and open her up, Take out button off and clean it and where it goes.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
blaker13 said:
Take the six acres it and open her up, Take out button off and clean it and where it goes.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
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Click to collapse
Pretty sure the flex cable on you're power button is not working as intended, could be a short from a rain drop or just everyday wear and tear another issue could be that the battery is fried and can't hold a charge, but this seems unlikely given you're circumstance.
I always tell people to utilize pie controls to save you're everyday use from wearing out our precious hardware buttons, My power and home only get pressed to wake the device, everything else is pie control via LMT launcher
That happened to me a few months ago. I was at work when it happened. The phone would just continually restart, vibrate, restart, back and forth. I ended up taking the battery out so it wouldn't get drained. Had it out for about four hours. Once I got home, I put it back in and never had any more problems. It was just a random thing, so try keeping the battery out for a while.
I'll keep my fingers crossed. I took the phone apart last night to clean it out and it was pretty spotless. But It keeps shutting off after trying to boot after a few seconds. I just hope I can get to a point where I can get my pictures off of it now.
nightwulfss said:
I'll keep my fingers crossed. I took the phone apart last night to clean it out and it was pretty spotless. But It keeps shutting off after trying to boot after a few seconds. I just hope I can get to a point where I can get my pictures off of it now.
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Click to collapse
Hello all, as an update, I did nothing to my S3 over the weekend haping something magical could happen.
Today I went through all the normal steps again, and still a dead soldier. Now it wont ever SHow the Samsung logo however - just a short vibrate then nothing..
Still get a red light and a short vibrate when plugging into the comp without battery in though.
I have NOT taken it apart yet, but I will tonight most likely.
Thanks for all the suggestions and Ill keep this updated.
axel4401 said:
Hello all, as an update, I did nothing to my S3 over the weekend haping something magical could happen.
Today I went through all the normal steps again, and still a dead soldier. Now it wont ever SHow the Samsung logo however - just a short vibrate then nothing..
Still get a red light and a short vibrate when plugging into the comp without battery in though.
I have NOT taken it apart yet, but I will tonight most likely.
Thanks for all the suggestions and Ill keep this updated.
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Click to collapse
Hello again,
Some news, I am able to get it into download mode for about 1 second then the phone shuts off - just like the other person in this thread with the same issue.
I took the phone apart and used a Qtip with 91% isopropyl Alcohol to try and clean the power button (which looks surprisingly clean). Still the same thing happening.
I'm running out of ideas here, so please chime in if you have any.
Thanks
axel4401 said:
Hello again,
Some news, I am able to get it into download mode for about 1 second then the phone shuts off - just like the other person in this thread with the same issue.
I took the phone apart and used a Qtip with 91% isopropyl Alcohol to try and clean the power button (which looks surprisingly clean). Still the same thing happening.
I'm running out of ideas here, so please chime in if you have any.
Thanks
Click to expand...
Click to collapse
I was going to try the alcohol tonight, but I am afraid that I will have same results. I am going to try a new battery from another s3 tomorrow. I will post the results.
nightwulfss said:
I was going to try the alcohol tonight, but I am afraid that I will have same results. I am going to try a new battery from another s3 tomorrow. I will post the results.
Click to expand...
Click to collapse
Final update (hopefully)
I got the qtip and scrubbed anything to do with the battery, pressed the power button, got more alcohol in by the button (not a lot) scrubbed some more terminals, and the battery terminals, etc. waited about ten minutes and put the battery in...
Low and behold, something worked and now the phone comes on.
I dont know which part of the scrubbing actually did it, but something worked.
All in all I have no idea what actually fixed it, but the point is that it works.
Thank you for who those that insisted that it was a power button issue - you were most likely right.
So here are my results as of today, and what I have tried to get to this point:
After my S3 died and wouldn't boot up into recovery i tried cleaning all the internals with alcohol. I cleaned thoroughly, and focused on the charging port, the power switch and battery terminals. The phone acted exactly the same.
I then tried putting it in a bowl of rice for about 24 hours. I was thinking that it might have been caused by some condensation. No success.
I was thinking since the power would turn on whenever i plugged the battery in, that maybe the switch was stuck. I took it apart again and tested the switch with a multi-meter. The switch seemed fine. It was responding when i pushed it, so i figured that wasn't the problem.
I kept reading that apparently this is an issue with the mother board. I tried the broken PS3 method of heating up the motherboard with a heat gun in hopes to re-seat something that may be loose. This did not work either. After this, I figured i was SOL since I was out of ideas and out of warranty (which didn't really matter anyway since I am running Hyperdrive).
Earlier today I figured the best tool in your toolbox sometimes is a hammer. I started tapping the phone on the side of my table, especially around the power button, while trying to turn it on. It didn't seem like it was doing anything either. I then plugged the phone into the charger since i thought the battery was totally dead.
A few minutes after i walked away from the phone, I came back into room and the red charging light was on. I tried turning it on, and holy cow it works...wtf...
I have no idea what made this work. It could be a complete coincidence. But, this phone has not worked since last Saturday. I just kept messing with it and may have just gotten lucky. I don't think banging your phone will fix this, but if truly was a hardware issue, maybe something in the phones mother board is becoming loose from the extreme heat they endure at times. I know my S3 has gotten pretty hot when I use it to navigate and leave it in the case.
I don't know if any of this will help anyone, but this is my experience so far of my S3 having what I think is the sudden death failure. I will followup with any updates if it decides to act up again.
I have recently purchased the A50 and love it. However, this morning I woke up late for work as my phone had switched off during its overnight charge. There was no way to turn it back on until at least 10 minutes after taking it off charge and frantically running to work. Once the phone was on, it had 100% battery.
Does anyone have any idea why this happened? Could it be an overheating issue?
This has never happened to any other phone I've owned.
I have been charging with the cable the A50 comes with but with the S7 plug. Could that be the culprit?
If that's the case I will just use the A50 plug itself.
I have looked everywhere for an answer. This only happened today and may never happen again but I would like to know other people's opinions.
Don't know why this happened,bug somewhere,software update,don't know,but do you really need to leave the phone on an overnight charge,
The treakle charge at 100% is known to cause heating issues, and I hear the a50 is not the most durable phone,.
Strange that it would just turn the phone off completely
manus31 said:
Don't know why this happened,bug somewhere,software update,don't know,but do you really need to leave the phone on an overnight charge,
The treakle charge at 100% is known to cause heating issues, and I hear the a50 is not the most durable phone,.
Strange that it would just turn the phone off completely
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Click to collapse
To be honest, it could have been as simple as electric fluctuation. I have no idea.
I didn't charge last night as I as slightly reluctant to do so.
So far, the phone is working flawlessly and hasn't restarted or shut off on its own. I will eventually charge it once the power drops to almost 0.
Will update so as to let everyone know in case there are similar issues out there.
daveydoo said:
To be honest, it could have been as simple as electric fluctuation. I have no idea.
I didn't charge last night as I as slightly reluctant to do so.
So far, the phone is working flawlessly and hasn't restarted or shut off on its own. I will eventually charge it once the power drops to almost 0.
Will update so as to let everyone know in case there are similar issues out there.
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Click to collapse
sounds like a bad battery in the phone, you should return it. i left it for overnight charging(forgot to remove it) and nothing happened.
kkarakk said:
sounds like a bad battery in the phone, you should return it. i left it for overnight charging(forgot to remove it) and nothing happened.
Click to expand...
Click to collapse
When it happened to me it was the second time I had charged over night, the first time was fine.
I haven't done it since and so far the phone has been fine.
During Update my phone A50, I just press Power button+Vol down button together. After that my phone was off and can not on till now. I tried to press vol up + power button together but it did not work. Can you please Help.
My Samsung A50 just went off by itself after power went off and has refused to come up. Truth is i have charged it several times using this same power and i can tell power is almost stable except that i am using a different charger head to charge for some time now. Wont sill come up, any help or suggestion?
We have several of these A50's and up to now we had 3 of them with this problem.
At the moment that it refuses to turn back on i noticed that the back of the phone is warm , between the top of the phone and the word SAMSUNG . The rest of the phone is cold.
I left the phone alone for about 4 hours without power cable plugged in , after those 4 hours i plugged it in and after a minute it started charging with a indicator of 0% .
You can also try a forced reboot ( hold volume up and down + power button for 5 sec )
Did anyone manage to solve this issue? My girlfriend's A50 has shut down twice overnight now, and the only way to turn it on is by pressing power and volume down for 10 seconds. She has the May update.
Same issue here, i reset my phone to factory settings then install all of my applications and since do that, the issue doesn't occurs any more till now (1 week)
Same here!
Same situation here!
It turned off during the night 3 times now!!
I was late to work The first time, now I have to activate the alarm on my wife's phone, because I don't trust this one anymore.
To turn it back on, you don't need to wait 4 hours, you just have to press power and volume down.
Samsung has to do something about this!
manssons said:
Did anyone manage to solve this issue? My girlfriend's A50 has shut down twice overnight now, and the only way to turn it on is by pressing power and volume down for 10 seconds. She has the May update.
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That doesn't sound like it's actually turning off. More like it gets stuck with screen off and you're making a forced reboot with the button combination.
tys0n said:
That doesn't sound like it's actually turning off. More like it gets stuck with screen off and you're making a forced reboot with the button combination.
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Yeah that might actually be the case, and it's completely hung since alarms won't go off. Apparently it does not seem like an isolated case so I guess we'll see what the store says.
Same situation at my A50 to. No notifications,no reaction, no alarm, no reacttion after simple power button press,only black display. It get alive only with described buttons combination-power+vol up .
The problem occure only after night charging time, in the morning.
I was advised not to leave on charge overnight. I have just got this phone and was asking live chat about something else and she mentioned new smart phones did not require full overnight charges and unplug as soon as it’s finished charging.. also that fully discharging battery to 0% is not recommended either and should be charged around 20% to increase the life of the battery. I think I will try that advice. Always had Samsung phones and been happy with my S5 for many years..but it’s very outdated and decided on upgrade but can’t justify the price of S10 lol.