[Q] I somehow factory reset my phone :( - Verizon Galaxy Note 4 Q&A, Help & Troubleshooting

So I go get dinner for the fam and as I'm waiting for the food I'm on my phone. Once the food is ready I go to the car and put my food and phone down on the passenger seat. I get home, pull in, park and grab the phone and food and go in my house. I notice that phone is doing something so I look at it. It shows the green android dude and under it it says updating system. I'm like, oh, ok - it must of been ready to update and prompted me and I clicked yes without knowing - whatevs. Few seconds later and I look at it again and it says erasing - I'm thinking, it cant be erasing my phone, it must be erasing the update files. I start eating. Look at my phone a few minutes later and its the ****ING SET UP WIZARD screen!!! WTF!
My unlock screen was set to just swipe so when grabbing my phone and the 2 bags of food I must somehow clicked on Settings, Backup and rest, Factory data reset and then finally Reset phone... Are you ****ing kidding me?!?!
No I'm not kidding, bc that's what happened.
No I dont have a back up, no my photos werent backed up to google plus and no I dont have an external sd card.
Is there anyway to recover the photos I had on the internal storage?
Thanks in advance

nando99 said:
So I go get dinner for the fam and as I'm waiting for the food I'm on my phone. Once the food is ready I go to the car and put my food and phone down on the passenger seat. I get home, pull in, park and grab the phone and food and go in my house. I notice that phone is doing something so I look at it. It shows the green android dude and under it it says updating system. I'm like, oh, ok - it must of been ready to update and prompted me and I clicked yes without knowing - whatevs. Few seconds later and I look at it again and it says erasing - I'm thinking, it cant be erasing my phone, it must be erasing the update files. I start eating. Look at my phone a few minutes later and its the ****ING SET UP WIZARD screen!!! WTF!
My unlock screen was set to just swipe so when grabbing my phone and the 2 bags of food I must somehow clicked on Settings, Backup and rest, Factory data reset and then finally Reset phone... Are you ****ing kidding me?!?!
No I'm not kidding, bc that's what happened.
No I dont have a back up, no my photos werent backed up to google plus and no I dont have an external sd card.
Is there anyway to recover the photos I had on the internal storage?
Thanks in advance
Click to expand...
Click to collapse
I don't know if this will work but go here: http://www.youtube.com/watch?v=DvYxvTg4Nlw

jpcalhoun said:
I don't know if this will work but go here: http://www.youtube.com/watch?v=DvYxvTg4Nlw
Click to expand...
Click to collapse
yeah I've been there.
the program is just rebooting my phone smh
thanks 4 the help tho...

nando99 said:
yeah I've been there.
the program is just rebooting my phone smh
thanks 4 the help tho...
Click to expand...
Click to collapse
I goggled "recover photo's from factory reset", which is probably what you're doing, and got a number of options. I don't know if any of them work, but give them a try if you haven't already.

Related

Broke within 2 hours?

Ok, so my brand new EVO was working fine. Power save came on, and turned the screen off. I hit the power button, and you could see the backlight light up, but nothing would come on the screen.
My soution was to remove the battery, then reinsert it.
Now it just gets stuck at the white EVO screen!
Does anyone have anything that can help me with this?
Try keeping the battery out for like 5-10 minutes then put it back in. If that doesn't fix it, might have to do a Hard Reset or bring it back to the store for a new one.
Tried to hard reset, but nothing happens. It stays stuck at that screen.
Hard Reset meaning a full wipe of the phone. I think it's Vol button and Power button at same time. And then choose hard reset or something of that nature. Yeah Vol Down and Power
http://www.knowyourcell.com/htc/htc.../463924/how_to_hard_reset_the_htc_evo_4g.html
Yep, that's the procedure I went through to hard reset.
Like I said though, that didn't fix it.
Bring it back to the store then man or keep the battery out for a few minutes (if you haven't tried that yet) or possibly take SD card out?
When I take the SD card out, it comes up with some new "artwork" on the boot screen that leads me to believe it either can't be booted without this card, or ****'s just broke.. IDK.
It's like a phone with a red X on it?
That's probably not the best description, but it's close.
Ok, so this time taking the SD card out worked. It booted.
I would suggest try to bring it back asap before they run out but maybe someone else has gone through this before and help you. Sorry bro, keep us updated though
EDIT: Nice! Thought that might be it. They were having SD card errors which is why the OTA is being sent out. Glad it worked out for you
Nothing to be sorry over.
My personal opinion at this point is that the SD card got knocked loose, and wasn't seated correctly.
That seems like a horrible design. How are you supposed to see if the pins are aligned correctly?
I mean it should just slide in, but maybe it doesn't fit the tolerance every time.. IDK.
Again, to recap what I did to fix it.
I removed the SD card, reset it to factory default, and it booted.
After that, I put the SD card back in, and all is still well.
Thanks for your help xda-dev forum!
Ok, nevermind. It's still broke.
Seems like when power save comes on something gets hosed.
I'm half afraid to do the OTA update, as I want to root this thing.
Ok, I'm about 90% sure the problem is with the SD card being seated correctly.
Every time I put the card in, the phone freezes within a few minutes.
If I have no card inserted, it runs without a problem.
This is the problem the OTA fixes, you can take it back to the store and see if they will swap it but I'd be willing to bet they tell you to apply the OTA.
I did the OTA, and am still having this problem.
Took it to the store tonight, they agreed to replace it, however their systems were down, because of a storm. So I will be waiting until tomorrow i guess.
plastek said:
I did the OTA, and am still having this problem.
Took it to the store tonight, they agreed to replace it, however their systems were down, because of a storm. So I will be waiting until tomorrow i guess.
Click to expand...
Click to collapse
Whenever I do the update and restart it get's stuck in a continuous loop. I already returned the phone and they replaced it but when I did it again it did the exact same thing. I just learned and didn't install the update again :/
I don't know what I'm going to do now seems like it's stuck. If I update I don't get the latest fixes but if I do it messes up my phone and it restarts over and over again uncontrollably... bleh
Just got my replacement phone.
It seems to function properly so far.
syypher said:
Whenever I do the update and restart it get's stuck in a continuous loop. I already returned the phone and they replaced it but when I did it again it did the exact same thing. I just learned and didn't install the update again :/
I don't know what I'm going to do now seems like it's stuck. If I update I don't get the latest fixes but if I do it messes up my phone and it restarts over and over again uncontrollably... bleh
Click to expand...
Click to collapse
It might be worth doing the update in the store or having them just perform the update so they can go through all the hassle and you just get the result. It's what they get paid to do.
This time they did the update in the store before even giving me the phone.
I think they were just super swamped yesterday, and the early people didn't get updated phones.
The store guy told me I was the sixth return, but they sold "over a lot" of units.
I rooted my phone, now I want to reset it to factory default
I hold down the vol and power on, I get the white screen When I want to go in to recovery, it reboots and hangs with a pic of phone and red w/ xclamation over it
it there any other way to hard reset???

HELP! Completely bricked my EVO 4G.

First of all, I know I am an idiot - so let's get that out of the way right now!
So, I have been using Mik 2.6 for several months now and loved it. But my phone ear speaker shorted out or something, and all calls sound very tinny and "crunchy". Also, every so often when I take photos the lower half of the image gets funky (like over exposure from a real camera). So, I decided to just try and restore to factory and take it to Sprint tomorrow.
Using the RUU gave me a problem. I would get so far then it would tell me (when looking for bootloader) that the usb wasnt connected to the phone or the computer. When I got that error on the computer, the phone screen was just a black screen with larger HTC logo on it. Couldnt go anywhere from there. Unplugging the device gave me the recovery screen with RUU option selected. I had to take out the battery to reboot from there. I tried to reboot the phone in recovery mode and maybe try to get to bootloader menu THEN run RUU. When I did that, I would get the same error. But when I restarted the phone, it would not boot all the way, but get stuck with the wallpaper showing, the power guage, and the 3g bars. It would never go all the way to the time/unlock screen.
So, I tried to reboot into recovery again from there... the phone vibrated three times and shut down. Now, it is completely bricked. It will not turn on normally, or in any recovery mode. In fact, when I plug it in to recharge - the light doesn't even come on.
SO - am I completely screwed? Is there ANYTHING I can do? Any advice, anecodotes, well wishes... anything would be appreciated! Thanks!
Have you tried taking the battery out for 5 minutes, placing it back in, then back on the charger? That'll let the capacitors dissipate, and make sure the battery isn't super drained.
I did, and it worked - to the point where it will start up and get right to the point of giving me the lock screen - but not quite. I can see the wallpaper. I can see the 3G up and down, and the signal bars... and the time. In fact, I even used my wifes phone to call mine, and it rang. But it didnt give me a way to answer the call. So now I can see all of the above, and a missed call icon!
So, I can also restart in Bootloader mode. Should I plug into my computer and restart in Bootloader mode and start the RUU?
Try restoring to factory by flashing the PC36IMG way. It eliminates the USB causing issues
Support TrevE!!
kitbaty said:
I did, and it worked - to the point where it will start up and get right to the point of giving me the lock screen - but not quite. I can see the wallpaper. I can see the 3G up and down, and the signal bars... and the time. In fact, I even used my wifes phone to call mine, and it rang. But it didnt give me a way to answer the call. So now I can see all of the above, and a missed call icon!
So, I can also restart in Bootloader mode. Should I plug into my computer and restart in Bootloader mode and start the RUU?
Click to expand...
Click to collapse
Take the sd card out of the phone, mount to a pc via adapter, toss on the s-on zip, flash in recovery, or do the revolutionary method, depending on how you rooted, then do an RUU in PC36IMG form.
I would love to, but I cannot access the SD card right now. Trying to.
kitbaty said:
I would love to, but I cannot access the SD card right now. Trying to.
Click to expand...
Click to collapse
How do you not have access to it? Pop off the battery and remove it from the slot with the little tab. or you mean you haven't gotten it out yet?
teh roxxorz said:
How do you not have access to it? Pop off the battery and remove it from the slot with the little tab. or you mean you haven't gotten it out yet?
Click to expand...
Click to collapse
Lol
Sent from my PC36100 using XDA App
No, I mean that I can't access the SD card through my computer when plugged in.
Also, no - I have not gotten the sd card out of the phone. Ever. Wouldn't even know how to do so. Again, read the first line of my original post!
kitbaty said:
No, I mean that I can't access the SD card through my computer when plugged in.
Also, no - I have not gotten the sd card out of the phone. Ever. Wouldn't even know how to do so. Again, read the first line of my original post!
Click to expand...
Click to collapse
Well you'll need a micro usb adapter to place it in computer, and still can't be read?
- take off the back cover
- remove battery
- there will be a lil 'lip' tab on the right side where the sd card car, pull up on it, then pull out the sd card
Yeah, I got the card out. Will have to go out tomorrow and get the adapter.
I just wonder why my phone will not restart all the way. It is so close. I even see notifications! My wife just sent me a text message. Well, I will get back to this tomorrow. Thanks!
kitbaty said:
Yeah, I got the card out. Will have to go out tomorrow and get the adapter.
I just wonder why my phone will not restart all the way. It is so close. I even see notifications! My wife just sent me a text message. Well, I will get back to this tomorrow. Thanks!
Click to expand...
Click to collapse
If you're on a newer ota [sense] go into settings > applications > development > UNcheck the fastboot option.

[Q] HTC One X lost 2,000 pics-Now in Safe Mode

This thread assists a friend who is a new Mom & ALL of her infants pictures are not showing on this phone. I appreciate advice on this one, and happy to compensate anyone for taking a few minutes to advise me. I'm unfamiliar with HTC phones so thought I would post.
She fell asleep last night playing a game, today the phone is in "safe mode" and shows no pictures stored.
Phone is not rooted, completely stock. What is my best option. Thank you
Thought there might be life here. OK, $100 bucks for the fix. Anyone
Why is the phone in safe mode?
If it can be booted normally please let her install the Rescan Media app from the Play Store.
Open the app, and wait for 10 minutes (it works in the background). After ten minutes restart the phone.
D3VICE said:
Why is the phone in safe mode?
If it can be booted normally please let her install the Rescan Media app from the Play Store.
Open the app, and wait for 10 minutes (it works in the background). After ten minutes restart the phone.
Click to expand...
Click to collapse
Quick $100 for you.
If he doesn't get back to you remind him with a PayPal request.
maxilick said:
Quick $100 for you.
If he doesn't get back to you remind him with a PayPal request.
Click to expand...
Click to collapse
Haha I'd be just as happy with such easy $100 just as much as the next person but I doubt that's gonna happen.
I just hope she can recover the pictures, I've been through such problems where I myself couldn't recovery mine and it sucks a lot.
D3VICE said:
Haha I'd be just as happy with such easy $100 just as much as the next person but I doubt that's gonna happen.
I just hope she can recover the pictures, I've been through such problems where I myself couldn't recovery mine and it sucks a lot.
Click to expand...
Click to collapse
That's why i turned on dropbox auto upload !
These main problems are because of MTP, it's crap. HTC should have let UMS in ......
If your solution doesn't work there are 2 options i can think if at this moment
1: let a repair shop read the sdcard from "outside the phone"
2: unlock the bootloader and take the chance to recover the missing files (first unlock will delete sdcard)
Mr Hofs said:
That's why i turned on dropbox auto upload !
These main problems are because of MTP, it's crap. HTC should have let UMS in ......
If your solution doesn't work there are 2 options i can think if at this moment
1: let a repair shop read the sdcard from "outside the phone"
2: unlock the bootloader and take the chance to recover the missing files (first unlock will delete sdcard)
Click to expand...
Click to collapse
Yeah I've been using that too since this week, only problem I have is all the photo's I send over Whatsapp and such always gets uploaded but I never send anything worth saving over Whatsapp and the camera turns the photo to crap anyways.
Mr Hofs said:
That's why i turned on dropbox auto upload !
Click to expand...
Click to collapse
Yep, at least your one of few that keeps redundancy in mind.
Sourcewire said:
This thread assists a friend who is a new Mom & ALL of her infants pictures are not showing on this phone. I appreciate advice on this one, and happy to compensate anyone for taking a few minutes to advise me. I'm unfamiliar with HTC phones so thought I would post.
She fell asleep last night playing a game, today the phone is in "safe mode" and shows no pictures stored.
Phone is not rooted, completely stock. What is my best option. Thank you
Click to expand...
Click to collapse
I have this issue before one year. I don't remember soo good but I think resolved the problem s FULL FACTORY RESET. But I remember HOW I go in Safe Mmode. After trying go in bootloader but I don't know why it is been unsucssesuful and the phone go in Safe mode.
The best way for you is to try to factory reset without wipe SD Card and see what will happend. I hope will exit from safe mode and you will not lose your pics.

[Q] Screen Dead, Need to Erase Files

Hello All,
I've been here for some time just reading...first time posting.
Learned a lot here, rooted a few phones, got myself out of a few jams in the past too...
Well this time I'm in a jam and can't find any info to get out of this problem...
So the screen went black after it got cracked, and the touch screen doesn't seem to respond at all.
I have a replacement coming (had to pay 150 through T-Mobile even though I have insurance - ridiculous)...
Anyway I have to send this one back when the replacement shows up.
I got files and things on the internal storage that I need to remove, texting apps with conversations I don't need anyone else seeing...etc
I can't do anything with the phone since I can't see the screen...
Don't know what the hell to do...suggestions?
Thanks,
Duke
I should add that I'm running Cyanogenmod......
If it powers on then you should be able to connect to yhe computer and format /data using adb.
DocHoliday77 said:
If it powers on then you should be able to connect to yhe computer and format /data using adb.
Click to expand...
Click to collapse
Not familiar with it - looked at it....looks a little complicated but I'll have to figure it out
Just thought of something...can't I enter recovery and just follow the appropriate steps to master reset (just doing it blindly)...
I managed to hard reset and then unroot the phone by watching videos and just following the timing of each step
Takes a couple tries but it's possible!
dukeentdotcom said:
I managed to hard reset and then unroot the phone by watching videos and just following the timing of each step
Takes a couple tries but it's possible!
Click to expand...
Click to collapse
So did the display come back on your damaged gs3 or have you already sent it back? Since I'm almost in the same boat as you
Jiggs82 said:
So did the display come back on your damaged gs3 or have you already sent it back? Since I'm almost in the same boat as you
Click to expand...
Click to collapse
No, the display didn't come back.
I just found a video on youtube where the person showed the phone as they did a hard reset and also an unroot.
I just followed the same steps they did (blindly obviously) and I knew it was done correctly if the phone would reboot at the right time, or when I did the unroot when the phone reboot I can hear the T-Mobile stock jingle on the boot screen.

[Q] Please, Need help getting data from recover menu!

My phone has some kind of short in it and only boots up for 45 seconds or so. I have like 5 gigs of stuff i need to pull off the phone before i send it back for a replacement. Now pulling 5 gigs off in 45sec intervals is not an option that i want to pursue. However i can drop to the recovery menu and idle there as long as i like. Does anyone have any ways on how to use the recovery menu to pull data from? I would probably need to install something that would allow me to copy stuff from my phone to a sd card in that menu, but i have been out of the loop since att decided to lock this bootloader. Any help would be appreciated. I already tried a different battery and wiping the cache.
Thanks in advance.
jaymz77 said:
My phone has some kind of short in it and only boots up for 45 seconds or so. I have like 5 gigs of stuff i need to pull off the phone before i send it back for a replacement. Now pulling 5 gigs off in 45sec intervals is not an option that i want to pursue. However i can drop to the recovery menu and idle there as long as i like. Does anyone have any ways on how to use the recovery menu to pull data from? I would probably need to install something that would allow me to copy stuff from my phone to a sd card in that menu, but i have been out of the loop since att decided to lock this bootloader. Any help would be appreciated. I already tried a different battery and wiping the cache.
Thanks in advance.
Click to expand...
Click to collapse
Will the phone stay on while it's plugged in?
Nope, just in the recovery menu.
I'm not sure if this will work since I've never seen that problem before. I've heard there is a "safe mode" on these phones. Maybe it'll work. Here's a link I found. Let us know if you try it.
http://m.androidcentral.com/galaxy-note-4-safe-mode
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
Just tried that too, no dice...i think that fires up to much of the phones processor and gets to warm and reboots Thanks for that alternate solution... im not looking forward to using this bottle of 99.9% iso alcohol either :\
soaked it in alcohol for 2 hours...didn't help... i guess you need to scrub the mineral deposits(chlorine) off the boards for that to work
Have you tried adb pull? I don't think this phone has fastboot enabled... Can you see it with adb or kies?
lol...masked off the phone and spray painted the water indicator white and returned it..

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