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I've been having a weird experience with my Moto 360. I listen to music from Spotify or Google Play Music in my car (Audi) over Bluetooth every day and have done for months with every phone I've had - Nexus 4, Nexus 5 and most recently, my OnePlus One. Everything has always worked flawlessly - audio quality is good, no disconnections and generally perfect.
Now my Moto 360 is connected to my phone as well, it seems to occasionally "interfere" with the Bluetooth audio stream periodically. It's more pronounced when I lift my wrist and turn the watch to activate the display, but sometimes happens without this going on too. The audio starts to skip and jump as though there's not enough bandwidth to both communicate with the watch and the car. It usually lasts around 10-15 seconds and is very frustrating. If I put the watch in airplane mode, the issue goes away, but it will restart when I take it out of airplane mode. I've had some success with disabling and re-enabling Bluetooth on the phone to force reconnections, although there is still occasionally some interference after this too. It doesn't always happen and is usually worse in the evenings than the mornings - almost feels like after the watch has been connected to the phone for a long time, there isn't room for anything else to use the connection.
Has anyone else experienced issues like this? I run nightly builds on my phone (which are otherwise absolutely flawless) and I've tried several different ones without any improvement. The 360 is on the latest OTA software update but had connectivity issues before that too. It's definitely the watch causing the issues as when it's nowhere nearby or is disconnected from the phone, there are no audio quality problems at all.
webvictim said:
I've been having a weird experience with my Moto 360. I listen to music from Spotify or Google Play Music in my car (Audi) over Bluetooth every day and have done for months with every phone I've had - Nexus 4, Nexus 5 and most recently, my OnePlus One. Everything has always worked flawlessly - audio quality is good, no disconnections and generally perfect.
Now my Moto 360 is connected to my phone as well, it seems to occasionally "interfere" with the Bluetooth audio stream periodically. It's more pronounced when I lift my wrist and turn the watch to activate the display, but sometimes happens without this going on too. The audio starts to skip and jump as though there's not enough bandwidth to both communicate with the watch and the car. It usually lasts around 10-15 seconds and is very frustrating. If I put the watch in airplane mode, the issue goes away, but it will restart when I take it out of airplane mode. I've had some success with disabling and re-enabling Bluetooth on the phone to force reconnections, although there is still occasionally some interference after this too. It doesn't always happen and is usually worse in the evenings than the mornings - almost feels like after the watch has been connected to the phone for a long time, there isn't room for anything else to use the connection.
Has anyone else experienced issues like this? I run nightly builds on my phone (which are otherwise absolutely flawless) and I've tried several different ones without any improvement. The 360 is on the latest OTA software update but had connectivity issues before that too. It's definitely the watch causing the issues as when it's nowhere nearby or is disconnected from the phone, there are no audio quality problems at all.
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My plantronics legend is multipoint paired to my HTC one max and a blackberry. Since getting the 360 I have noticed a crackle in the audio. If I reboot my phone I can usually clear it up. Seems like interference isn't causing Bluetooth channel hops like it should.
I am having the exact same issue. Moto 360 connected to LG G2 (Verizon) running Cloudy G3 ROM and every time I play a song to any Bluetooth device it stutters for the first 10-15 seconds of the song, then plays fine until the next song. It resolved for a bit when I re flashed, but started again a few days later. Can't correlate it to any changes or installs. Totally stumped.
This is a huge problem! I can't even use Google maps in the car if I have my moto 360 and phone connected to Bluetooth at the same time. I could not use moto voice or Google now as well. Even when my phone rings in the car my speaker crackles.
All this is cured as soon as I leave the car. It's obviously a big Bluetooth issue and moto needs to know about this! This thread should be pinned!
I am having the same issues with my Moto 360 and OnePlus One. It is very annoying and I'm seriously considering returning the Moto 360 now!
It's every phone that does this not just the OnePlus one. Also in my moto x. It's clearly linked to the moto 360 and it's Bluetooth issue.
Yes, that looks like the case and so I'm returning the Moto 360 before the 30 day return window expires!
I was experiencing this issue as well in my Q5. But after experimenting, I don't think it's actually interference with the Bluetooth radios. The issue only seems to happen when my phone is asleep and when it is happening, all I have to do is wake up the phone and it stops. I wonder if maybe the governor is causing the CPU to sleep too quickly after the kernel gets a wakelock from the Bluetooth stack. Oddly enough, the issue hasn't happened since I updated to KGW42R on the watch.
If you're still experiencing the issue, maybe try changing your CPU governor to performance (if supported by your kernel/ROM) just to see if you get any improvement.
Yep, experiencing this as well with my HTC M8 + Moto 360 on my Volvo.
I had intermittent stuttering issues with the M8 in the past, but now I could never get a flawless playback whenever I have the Moto 360 connected. Big problem..any solutions yet anyone?
Motorola probably has no idea about this problem. Can/does anyone know how to make them aware of this horrible bug?
stu5797 said:
Motorola probably has no idea about this problem. Can/does anyone know how to make them aware of this horrible bug?
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I just contacted them about it in Live Chat and the person was completely dumbfounded, then cut me off. Going to try to call them tonight. Oddly, I didn't have the issue with My Nexus 4, but it did surface with my new Moto X, which was around the time of the most recent update to the 360.
I have the moto x and the OnePlus one and this darn issue happens on both phones. So frustrating!
Bad audio issues
I have the same issue with my new Moto X, Moto 360 while using my car audio. I do have a fitbit as well so that means three bluetooth devices while trying to stream audio. Even music that is downloaded on my phone has the same issues.
I have the exact same issue with my Moto X 2014! Extremely frustrating.
Solution..connect your phone via 3.5mm jack (wire/cable) to your vehicle audio, to free up the frequency/frequencies..
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Yeah, unfortunately that's not a solution at all. My car doesn't have a 3.5mm input for me to use and besides, the whole point of Bluetooth audio is not to have any wires.
I agree that the issue seems to be present on either downloaded or streamed music. Sometimes disabling and re-enabling Bluetooth on the phone will help, sometimes it won't. Often I won't have any trouble when driving to work in the morning but will have constant interruptions going home in the evening. Sometimes it's the other way round. There isn't really a consistent pattern.
I tried to call Motorola support yesterday but they were closed.
I didn't have any problem with bluetooth at first, but now my car audio skips at random times and then goes back to normal. Feels like the '90s all over again. Additionally, sometimes my calls through the car will sound like I am underwater. I disabled the HTC bluetooth low energy profiles on my phone in hopes this will resolve it. Will test and report back later. Hopefully it won't have any impact on my phone's battery life.
Newest version of Android Wear came to my Moto 360 yesterday, and I was in high hopes that it would resolve this issue, at least to some degree. With the bluetooth updates it seemed like they made some serious changes, but the issue has gotten even worse. I can barely get any audio now, the skips are no longer short, and are now just 1-2 seconds of silence. I reported this issue numerous times to Motorola, and they refuse to respond to me. This is a huge letdown, and had I not passed my 30 days, I would return the device.
Official response from Motorola forums.
forums. motorola. com/posts/167e5af808?page=2
"We've spent some time looking at this. The team feels it's a matter of overloading the BT capacity of the phone. There is simply a limit to the traffic it can handle, and the extra link is slowing it down. Not a very satisfactory answer, but this seems to me a case where the simplest explanation is probably the right one."
Anyone know if the new Bluetooth LE changes in Android 5.0 would possibly improve this?
webvictim said:
Has anyone else experienced issues like this? I run nightly builds on my phone (which are otherwise absolutely flawless) and I've tried several different ones without any improvement. The 360 is on the latest OTA software update but had connectivity issues before that too. It's definitely the watch causing the issues as when it's nowhere nearby or is disconnected from the phone, there are no audio quality problems at all.
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Oh my god.
It's exactly the same issue I have!
I turn on my 360 in the morning and connect to my alpine car audio, 90% of the time no problems.
I leave the office at 5pm, the watch has been connected the whole day, I notice lags in audio playback like whenever a new song begins for the first 5-10 seconds.
When my 360 stays on over night I get this issue in the morning too.
Putting the 360 in airplane mode solves it - but turning airplane mode off brings the problem back.
Restarting car audio, moto 360 and oneplus one while driving is a pain but works...
I also noticed that the lags occur more often when I turn my wrist (just like you said).
When navigating to the settings menu on the 360 while playing music it totally messes up the sound until I turn the display off again.
My setup:
Alpine CDE-178BT
Moto 360 4.4W2
OnePlus One 4.4.4 (Update 38R) Stock Kernel / Franco Kernel - same **** on both kernels
A bit of google told me that the problem can occur with every bluetooth LE device (like fitbit wristbands)
I hope this will be fixed but don't really know what the problem is... Bluetooth stack in ROM? Moto 360?
Hello, I've got the LG G3 D855 on Lollipop and I recently bought a Motorola Hint. It's a great headset and works on every phone i've tried it with except fully for the LG G3. It doesn't seem limited to this bluetooth headset either as I've tried multiple and they all have this issue. It seems that when touching the headset button (the one for ending calls etc) it doesn't do anything on the phone. On other android phones it starts up google now or allows you to choose what launches when pressed, but on this phone it doesn't seem to even register. It does work however when in a call to work for answering and ending but it doesn't register when not in a call. It seems as though the phone doesn't pick up anything when pressed, it even works on an iphone to initiate siri and every other android phone but no my G3 though I have heart it works fine on other variants which allow to launch either google now or 'voice mate' , and by the way voice mate isn't installed anywhere on this phone either,. Also, when using google now normally by opening it, audio runs through the headset but not the microphone for voice input, this only works on calls. I would root the phone and put another rom on it but you also can't root the G3 which is running Lollipop before being rooted also aha.
All very confusing I know, but would love to know if anyone else has this issue or know how to fix it!
Thanks
fraserh02 said:
Hello, I've got the LG G3 D855 on Lollipop and I recently bought a Motorola Hint. It's a great headset and works on every phone i've tried it with except fully for the LG G3. It doesn't seem limited to this bluetooth headset either as I've tried multiple and they all have this issue. It seems that when touching the headset button (the one for ending calls etc) it doesn't do anything on the phone. On other android phones it starts up google now or allows you to choose what launches when pressed, but on this phone it doesn't seem to even register. It does work however when in a call to work for answering and ending but it doesn't register when not in a call. It seems as though the phone doesn't pick up anything when pressed, it even works on an iphone to initiate siri and every other android phone but no my G3 though I have heart it works fine on other variants which allow to launch either google now or 'voice mate' , and by the way voice mate isn't installed anywhere on this phone either,. Also, when using google now normally by opening it, audio runs through the headset but not the microphone for voice input, this only works on calls. I would root the phone and put another rom on it but you also can't root the G3 which is running Lollipop before being rooted also aha.
All very confusing I know, but would love to know if anyone else has this issue or know how to fix it!
Thanks
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Exactly the same issue with my phone. I have been trying all afternoon (in vain) to get the phone button on the headset (Sena SMH5) to do anything. Similar to you, I can answer calls/end calls but in an idle state, the button does nothing. I called LG support but would have been as well not bothering as he suggested a "compatibility" issue as my headset is bluetooth 3.0, the LG G3 is bluetooth 4.0. I advised him that this was also the case on my previous Samsung S4 and that had no issues so the issue must lie with the G3 and in any case, bluetooth should be backwards compatible. I have also tried the bluetooth launcher app (which didn't work) and various other apps (utter, voice command,dragon) all with no joy.
I get the impression that the function is somehow disabled. The quest for a solution continues.....
LG G3 UK version running Android 5.0
Similar functionality got broken on the moto g by an update to the google/google now app. A rollback the apps to stock fixed it until moto released a patch. Worth a try?
Somewhat of the same issue got a jabra head set and my d852 does not respond to media buttons like changing tracks or play pause buttons
Same here with D855 lollipop V20h-EUR-XX and Jabra Motion. The Jabra Motion is able to launch Google Now with all my other phones.
same here with plantronics voyager legend.. call button does nothing..any workaround now?
Hi folks, I have a 2006 BMW with bluetooth handsfree built in which is obviously quite old now, however this has worked perfectly for handsfree calls with every phone I've had from Nokia brick up to Galaxy S3 last year. However, I've now got a new LG Optimus G3 and find that it will pair and work for a short time but then will drop the Bluetooth connection when I pick up a call. This happens whether using the car controls or the phone controls, incoming or outgoing calls. Very annoying!
Anyone have any ideas for fixes? I've exhausted all ideas except trying a custom rom - however this is the only stock rom I've used in years that I'm actually happy with so I'd rather avoid this.
Hi all,
Has anyone else had an issue with their phone not ringing when it's connected to the ZenWatch? Even when my phone is out of bluetooth range (and not connected), my phone still does not ring when I'm called.
My phone is running Cyanogen OS 12.0 and my ZenWatch is running Android 5.1.1. Is anyone able to provide any advice.
Much appreciated.
there's an option in Android wear to mute calls and notifications when the watch is connected, I know you said it happens even when not connected but you might want to start there. failing that, I'd probably forget the Bluetooth connection, then reset the watch then the phone in that order
Is anyone else having issues with their 5x connecting to their car's bluetooth automatically (I drive a 2015 Subaru Forester)?
My Nexus 5 would always just automatically connect, but since I switched to the 5x I have to either connect to the car from the phone or vice versa.
I'm sure I could work something out with tasker or whatnot, but that feels to me as though it should not be necessary?
I have yet to get back in my car after pairing to my bluetooth adapter (I just paired this morning) but I will check later.
Do you have a list of saved or prioritized devices in the car? I wonder if the Forester bluetooth is trying to connect to your first device (Nexus 5) unsuccessfully.
I have a 2014 Ford Focus. The bluetooth will connect automatically, but I have noticed weirdness when placing calls. The car will take a while to initiate the call and then display an error saying "call cannot be completed". Then, 2 seconds later the call audio (ringing) will occur.
I am hoping that these are just some initial bluetooth issues that will be ironed out.
I had deleted my old device from the car's memory.
Another thing I am experiencing is that even if my phone IS connected, the calls are going through the device, and not my speakers.
It still pauses the music...
It could be either my car or the device. I've heard of other Subaru owners having issues with multiple devices in their car, just wasn't sure if it was a little of Column A and B. It seems likely enough it's a little bit of both.
No issues at all. I have a 2012 Dodge charger with the 8.4 Uconnect. This phone actually connects quicker than my S6 edge did and the sound is louder at max volume (on the phone) than the S6E. The only thing that doesn't work is the text messaging from the Uconnect, but overall I am very pleased.
stu_brainsurgeo said:
I had deleted my old device from the car's memory.
Another thing I am experiencing is that even if my phone IS connected, the calls are going through the device, and not my speakers.
It still pauses the music...
It could be either my car or the device. I've heard of other Subaru owners having issues with multiple devices in their car, just wasn't sure if it was a little of Column A and B. It seems likely enough it's a little bit of both.
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My in-laws own a 2015 Forester so perhaps next time I see them I'll try to pair my 5X. May be a while before that happens though so don't hold your breath
2013 Honda Civic here (so cool, I know). I'm getting mixed results on it automatically connecting. Sometimes yes, but other times I need to connect manually. Yesterday, Bluetooth audio got really choppy in the car, and I had to restart in order to stabilize that again. Have not seen the choppiness issue with my other Bluetooth devices.
Sent from my Nexus 5X using Tapatalk
I had no problem with my Mazda 5 connecting to my Moto E on 4.4.4, but since the upgrade to 5.1 I now have to turn bluetooth off then back on every time I get in the car for it to connect. Also, the connection can drop. I tried deleting existing connection data from both car and phone, setting up from scratch, but it hasn't made any difference. Wish I could downgrade by phone's OS back to 4.4.4.
Might depend on the sound system. Reconnects to my 2013 VW Passat every time.
Sent from my Nexus 5X using Tapatalk
No issues in my Audi or aftermarket radio in the Subie... It sounds like you may not have calls being routed through the phone (based on your comment), maybe that is causing the connection issue? Something like only a phone connection is automatically connected (and the audio comes with it), but an audio connection is not?
I have a 2011 Mitsubishi Ralliart and i don't have any issues with my 5X auto connecting to the factory bluetooth system, my problem is the factory bluetooth is garbage since any time someone calls there is too much interference i can't hear what the other person is saying.
JC Why said:
I have a 2014 Ford Focus. The bluetooth will connect automatically, but I have noticed weirdness when placing calls. The car will take a while to initiate the call and then display an error saying "call cannot be completed". Then, 2 seconds later the call audio (ringing) will occur.
I am hoping that these are just some initial bluetooth issues that will be ironed out.
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Exact same issue here but with a Kia. As soon as the phone "reacts" to a call being started on the headunit, the headunit says "call was hung up". As soon as the call is answered, it offers to be used for handsfree. It's as if the phone's "CallStatus" messages over bluetooth aren't correct
Subject crosstrek 2014, BlackBerry z10 never had an issue whatsoever, but since I got my 5x, I get half a connection (Bluetooth connects with no audio), with 6.0.1, no automatic connect... Blackberry's reputation may be downhill, but I sincerely miss its reliability and the hub...
Nexus 5X and 6P Uconnect 8.4 Grand Cherokee 2014
I recently started experiencing a similar issue.
I use my 6p for music and audio only, and my 5x for phone calls and sms.
About a week ago, they would stay connected as long as nothing was being streamed. However, as soon as I received a call on the 5X, the phone would lose BT connection to the system, and then connect back after about 30 seconds. It would do that throughout all of the calls, regardless of the length of each call. After the first 2 calls, I started streaming music from Google Play Music on my 6p, and the same thing would happen.
I removed Uconnect from both phones, and both phones from Uconnect. Paired them back again, and it is still doing the same thing.
I will try resetting the Uconnect to factory default later today and see if it has any positive effect, and will post my findings here.
If anyone else has a uconnect system with the same issue, please post it here, and we can try looking for a solution together.
Thank you,