Netflix issues on my note 4. - Sprint Galaxy Note 4 Q&A, Help & Troubleshooting

So I installed netflix and was watching something..my video pauses after a while but audio keeps playing. Anyone else having this issue? I tried wifi and spark. Same results with diffrent videos.

Found the problem. Had a ad blocker installed. Apparently it was messing with both hulu and netflix apps. I froze it and they both worked fine.

Was it ad block plus?

DarkManX4lf said:
Was it ad block plus?
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It was adaway

DarkManX4lf said:
Was it ad block plus?
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Click to collapse
So, installed ad blocker plus instead. Having no issues with this blocker. Hulu and Netflix work fine..

danielddube said:
So, installed ad blocker plus instead. Having no issues with this blocker. Hulu and Netflix work fine..
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Click to collapse
Try youtube as well. In the past with ad block plus, I would have issues streaming video.

DarkManX4lf said:
Try youtube as well. In the past with ad block plus, I would have issues streaming video.
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Click to collapse
Youtube is working well..

I cant even sign into Netflix just stays at the signing in page anyone having that problem i haven't been able to sign into my netflix once since i got my note 4 all my other devices sign in just fine i have unistalled reinstalled tried older versions but to no avail,was hoping someone might have a fix or a way around.Thanks.

JAMRZ69 said:
I cant even sign into Netflix just stays at the signing in page anyone having that problem i haven't been able to sign into my netflix once since i got my note 4 all my other devices sign in just fine i have unistalled reinstalled tried older versions but to no avail,was hoping someone might have a fix or a way around.Thanks.
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Yeah thats odd. Is your note rooted?

danielddube said:
Yeah thats odd. Is your note rooted?
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Yes phone is rooted and running xposed and wanam device still reads official i don't get it I've tried everything and it just sits there signing in.

JAMRZ69 said:
I cant even sign into Netflix just stays at the signing in page anyone having that problem i haven't been able to sign into my netflix once since i got my note 4 all my other devices sign in just fine i have unistalled reinstalled tried older versions but to no avail,was hoping someone might have a fix or a way around.Thanks.
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Click to collapse
I found this temporary fix in a tmobile forum. I will report back on my personal findings.
"I actually found the temporary fix for this was to wipe the cache partition. Netflix then worked correctly for a few days, and it started freezing again, although it went longer into a video (10 or 11 minutes instead of 3 or 4) before it froze. I wiped the cache partition again and no freezing. I'm assuming I will have to do this every so often but it's better than nothing.
Wiping the cache does not affect your personal data. These are the steps:
Turn the device off.
Press and hold the following three buttons at the same time:
Volume Up key
Home key
Power key.
When the phone vibrates, release the Power and Home key but continue to press and hold the Volume Up key.
Continue holding the Volume Up key until the Android System Recovery menu displays and then release. This step may take several seconds.
Press the Volume Down key to highlight 'wipe cache partition.'
Press the Power key to select.
When the wipe cache partition is complete, 'Reboot system now' is highlighted.
Press the Power key to restart the device."

Related

[Q] Freeze after app install

My device is a Samsung Galaxy S IIx SGH-T989D. Very similar to the T-Mobile model, but it is Koodo (Telus). It is rooted but running stock ROM.
My problem is that when I install an app, even from Google Play, my phone will freeze about 30 seconds after the install finishes. Works fine until freeze. It eventually reboots if i let it, i usually just hold power button until it turns off. After it reboots it works fine and the app that was just installed works fine.
I've read some other threads with related issues, but none are quite the same. Also only one had a suggested fix that didn't work and it honestly went right over my head. So does anyone have any clue how to fix this? Even just knowing what could be wrong would be nice.
Caveman_eh said:
My device is a Samsung Galaxy S IIx SGH-T989D. Very similar to the T-Mobile model, but it is Koodo (Telus). It is rooted but running stock ROM.
My problem is that when I install an app, even from Google Play, my phone will freeze about 30 seconds after the install finishes. Works fine until freeze. It eventually reboots if i let it, i usually just hold power button until it turns off. After it reboots it works fine and the app that was just installed works fine.
I've read some other threads with related issues, but none are quite the same. Also only one had a suggested fix that didn't work and it honestly went right over my head. So does anyone have any clue how to fix this? Even just knowing what could be wrong would be nice.
Click to expand...
Click to collapse
Fix permissions.
Sent from my SAMSUNG-SGH-T989
cricketAC said:
Fix permissions.
Sent from my SAMSUNG-SGH-T989
Click to expand...
Click to collapse
What does that mean? Are you referring to the app in the play store called fix permissions?

Selecting Security under settings cause Settings to force close

Is anyone having issues with security setting under personal? When I select it, the settings application force closes with Unfortunately, Settings has stopped. Thanks in advance for any suggestions. Standard Verizon note 4. no root.
Played around a bit and decided to do a settings reset which corrected issue.
Sent from my SM-N910V using XDA Free mobile app
I had the same issue, factory reset fixed it but now 2 days later the problem has returned. Can't access the security settings without it force closing.
Sent from my SM-N910V using XDA Free mobile app
Thanks for the feedback. Reset settings worked for me. Only had to change a few things back from default. Did not have to redo apps. I spoke with Verizon and a patch may be coming in Jan. Some apps and wireless charging have been causing an issue with the security setting.
Sent from my SM-N910V using XDA Free mobile app
Yeah just tried resetting the settings and it didn't fix it for me. Thanks for the suggestion though.
Sent from my SM-N910V using XDA Free mobile app
Problem returned for me last night. This time I had to reset. Did the problem come back again for you?
Resetting the settings didn't work for me and I don't feel like factory resetting my phone every couple days so I guess it's gonna stick around a while.
Sent from my SM-N910V using XDA Free mobile app
I had to start in safe mode to get security settings to open up for me. Not a great long term solution but it worked so I could change the unknown sources setting.
Thanks for the reply, how do you start in safe mode?
These are the instructions for the Note 3 but they work:
With the device powered off, press and hold the Power button until the Samsung Galaxy Note 3 logo appears then release.
With the logo on the screen, press and hold the Volume down button until Safe mode appears in the lower left of the screen then release.
Note This may take up to 45 seconds.
Thanks!
plyle said:
These are the instructions for the Note 3 but they work:
With the device powered off, press and hold the Power button until the Samsung Galaxy Note 3 logo appears then release.
With the logo on the screen, press and hold the Volume down button until Safe mode appears in the lower left of the screen then release.
Note This may take up to 45 seconds.
Click to expand...
Click to collapse
Thank you. Just got this device today, and one of the first things I tried to do was install an app I am testing. It kept crashing trying to get to security. I tried Safe Mode, and it worked great. Thanks again.
KeylanHalfdan said:
Thank you. Just got this device today, and one of the first things I tried to do was install an app I am testing. It kept crashing trying to get to security. I tried Safe Mode, and it worked great. Thanks again.
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Click to collapse
No problem. Glad I could help. I was very frustrated with it. Hope they send an update to fix this soon.
Sent from my SM-N910V using Tapatalk
That kept happening to me and I finally figured out a solution! I kept having my apps reinstalled from Google and, whenever an app that I had previously used that required root access was installed, Settings would crash whenever I tried to open Security. So, it was a long process but I reinstalled only those apps that didn't need root access. Afterwards, I kept testing to make sure I could still access Security without the crash and, when something was installed that caused the crash again, I knew which app it was, uninstalled it, and all was fine again. I had to reset the phone 6 times to figure this out but all's good now!
terryr97 said:
That kept happening to me and I finally figured out a solution! I kept having my apps reinstalled from Google and, whenever an app that I had previously used that required root access was installed, Settings would crash whenever I tried to open Security. So, it was a long process but I reinstalled only those apps that didn't need root access. Afterwards, I kept testing to make sure I could still access Security without the crash and, when something was installed that caused the crash again, I knew which app it was, uninstalled it, and all was fine again. I had to reset the phone 6 times to figure this out but all's good now!
Click to expand...
Click to collapse
Glad you got it working. Would you be able to tell me what app it was? I have the same problem.
I had so many apps that needed root that it just made sense to not have Google install my apps after resetting. I really can't recall specifically which one it was. What I do suggest, which will take a while but is so worth the time, is to make a list of what's on there now and only reinstall like 3 at a time and then check to make sure that everything's ok. If it is, install a couple more, etc. That way, if one screws it up, you'll know which one to uninstall rather than having to reset it all over again. At least if you do install one that needs root and, therefore, screws it up for you, you can just uninstall that one program. Good luck! Let me know how it goes. ☺
Was finally able to figure this out (for me anyway). Its my S View cover. With the cover off I have no problem getting into security put it back on and it forcecloses. I went to Best Buy and tried 2 others and they both caused the security to forceclose as well.
Was chatting with a Samsung Rep where they remotely control your phone and she came up with the conclusion that it is a bad app and wants me to do a factory reset and add the apps back 1 at a time. I will wait till I flash a ROM and do it then. I am leaning towards that it is a app. If every Note 4 with a S View cover had this issue then it would be more widely known.
I had the S cover and that wasn't the problem. Like I said, it was cos I was having Google automatically install my old apps, some of which were apps that needed root like Titanium Backup, Rom Toolbox, etc.. I was able to put Apex as my home, just not apps that needed root. Titanium is the reason I want root so much. Being able to clean up or delete apps I don't use.
Yes, i had the same problem with my s view cover. Once i took it off, i was able to go back into the security settings.
skillzo1 said:
Yes, i had the same problem with my s view cover. Once i took it off, i was able to go back into the security settings.
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Click to collapse
I figured out the app that was causing the issue for me. I use Nova and also TelsaUnread. I uninstalled Telsa and no more problem even with the S View cover.

Netflix tiny screen EVERYTIME

Like several others I had Netflix playing last month and had it switch to a tiny screen in the upper left corner. Simply rebooting the box took care of it and I think it happened one or 2 more times then went away completely.
2 days ago it appeared again,cthen again and again. I needed to exit Netflix to fix it each time. Remembered someone said disabling autoplay worked so I did that but it didn't work. EVERYTIME you play a title the next title displays as a tiny screen. Clearing data and rebooting doesn't fix it even temporarily. It happens on both aftvs. They run preroot 51.1.4.0 and have been for awhile.
Does anyone else suddenly have this issue? Has anyone got a fix? Its a weird one--my best guess is an orientation glitch where it thinks its on a device with a much smaller screen like a phone.
Edit--not a valid theory. What's happening is at the end of an episode (credits rolling) Netflix will minimize the show to the upper left. That's where the glitch occurs. It just keeps playing video in that screen. If you stop it before that screen appears the video plays fine. We pay for this. I think we should have a little room to make tiny modifications (like disabling the tiny screen view) That would be useful instead needing to wait for bug fixes.
KLit75 said:
Does anyone else suddenly have this issue?
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Click to collapse
Yep. Two chats and three phone calls later, Amazon is supposed to deliver another Fire TV tomorrow. But then, I was seeing other oddities as well (blue screen, skipping, not responding to remotes, ...).
wellersl said:
Yep. Two chats and three phone calls later, Amazon is supposed to deliver another Fire TV tomorrow. But then, I was seeing other oddities as well (blue screen, skipping, not responding to remotes, ...).
Click to expand...
Click to collapse
Thanks! That might not be an option for me (well it is but I risk getting one without rootablefirmware) Mine is stable otherwise. I have to say though I'm a bit freaked out over what I'm hearing--between this forum and another site, I count 4 people in 24 hours complaining their aftv won't power on. My newest one is less than 2 months old. I'm hoping that issue is related to newer firmware and I don't have a ticking time bomb.
KLit75 said:
Thanks! That might not be an option for me (well it is but I risk getting one without rootablefirmware) Mine is stable otherwise. I have to say though I'm a bit freaked out over what I'm hearing--between this forum and another site, I count 4 people in 24 hours complaining their aftv won't power on. My newest one is less than 2 months old. I'm hoping that issue is related to newer firmware and I don't have a ticking time bomb.
Click to expand...
Click to collapse
You're rooted right? I assume you have CWM installed. Here is my suggestion. Completely rid your FTV of Netflix. Clear cache/data from the app, then uninstall it. Reboot to CWM and clear both cache and dalvik, then reboot. Install Netflix and see if that helps. As for the ticking timebomb, I fear the same thing. Mine is running near perfect and I would absolutely hate to start from scratch again.
xm41907 said:
You're rooted right? I assume you have CWM installed. Here is my suggestion. Completely rid your FTV of Netflix. Clear cache/data from the app, then uninstall it. Reboot to CWM and clear both cache and dalvik, then reboot. Install Netflix and see if that helps. As for the ticking timebomb, I fear the same thing. Mine is running near perfect and I would absolutely hate to start from scratch again.
Click to expand...
Click to collapse
Thanks. I try your suggestion when I can and report back here.
I'm really hoping its combo of defective boxes and new firmware causing those aftvs to die. I plan on installing android whenever there's a stable release. Had enough of fire is and the drama. Running a lollipop ROM on 2012 KFHD with overclocked kernel and its just night and day--fast, responsive LOADED with features and minimal bugs.
KLit75 said:
Thanks. I try your suggestion when I can and report back here.
I'm really hoping its combo of defective boxes and new firmware causing those aftvs to die. I plan on installing android whenever there's a stable release. Had enough of fire is and the drama. Running a lollipop ROM on 2012 KFHD with overclocked kernel and its just night and day--fast, responsive LOADED with features and minimal bugs.
Click to expand...
Click to collapse
In my experience you can't rely on clearing the app data alone. Sometimes things persist in the system cache/Dalvik. It looks like progress is coming along on CM12. That would be awesome to have!
KLit75 said:
I count 4 people in 24 hours complaining their aftv won't power on.
Click to expand...
Click to collapse
Are there any indications why? Optimistically, it's just the wall wart. More than one decent device has been forced to wear the bag of shame for the lack of a good power supply.
xm41907 said:
You're rooted right? I assume you have CWM installed. Here is my suggestion. Completely rid your FTV of Netflix. Clear cache/data from the app, then uninstall it. Reboot to CWM and clear both cache and dalvik, then reboot. Install Netflix and see if that helps. As for the ticking timebomb, I fear the same thing. Mine is running near perfect and I would absolutely hate to start from scratch again.
Click to expand...
Click to collapse
UPDATE--This suggestion above worked! I wiped Dalvik cache and the tiny screen went away. I do this fairly regular on my phone with TWRP. Don't know why it never occurred to me here. Probably smart to do this every once in awhile if you have CWM, at the very least it can't hurt. Thanks again!

Long press on home button not working

Hi,
My home button long press stopped working, I don't know why. Google Now doesn't show up when I long press, it used to...
I went to Settings » Apps » Configure Apps » Default Apps » Assist & voice input > Assist app and it's set to "Google app", so everything is configured properly.
The home button itself is working. When I press it, it goes to the home screen. And it«s also working for fingerprint unlocking. The only thing not working is long press to open Google Now.
I'm on a completely stock ROM, I only have Root + Xposed. I've already tried to disable Xposed and reboot to see if any modules were preventing the long press, but nope. The problem persists without Xposed.
What could it possibly be? Any thoughts?
Nazgulled said:
Hi,
My home button long press stopped working, I don't know why. Google Now doesn't show up when I long press, it used to...
I went to Settings » Apps » Configure Apps » Default Apps » Assist & voice input > Assist app and it's set to "Google app", so everything is configured properly.
The home button itself is working. When I press it, it goes to the home screen. And it«s also working for fingerprint unlocking. The only thing not working is long press to open Google Now.
I'm on a completely stock ROM, I only have Root + Xposed. I've already tried to disable Xposed and reboot to see if any modules were preventing the long press, but nope. The problem persists without Xposed.
What could it possibly be? Any thoughts?
Click to expand...
Click to collapse
Does the Google app work on its own? Did you install something like Greenify or Titanium Backup and freeze the Google app?
Yes, it works on its own. I have greenify, but I haven't freezed anything related to the Google app (just Google+). Everything else hibernated are non-Google apps.
I just disabled Greenify app, rebooted and the long press still does nothing. I guess the problem is not Greenify...
Nazgulled said:
I just disabled Greenify app, rebooted and the long press still does nothing. I guess the problem is not Greenify...
Click to expand...
Click to collapse
Sorry I couldn't help. I'm out of ideas.
It's OK, really appreciated. Thanks.
Nazgulled said:
It's OK, really appreciated. Thanks.
Click to expand...
Click to collapse
after the steps you have done try enabling now on tap from google now - settings - now on tap....
SacredDeviL666 said:
after the steps you have done try enabling now on tap from google now - settings - now on tap....
Click to expand...
Click to collapse
Still nothing...
This was working a few days ago... And when I long pressed the home button, a white line started to appear around the screen from the bottom to the top until Google Now on Tap screen showed up. But now I got nothing.
Nazgulled said:
Still nothing...
This was working a few days ago... And when I long pressed the home button, a white line started to appear around the screen from the bottom to the top until Google Now on Tap screen showed up. But now I got nothing.
Click to expand...
Click to collapse
could you try reinstalling google now to see if this persists?
I doubt the problem is Google Now. In the option I mentioned in the first post, you can pick the assist app and I switched to something else, it didn't work either...
But I'll try that anyway and report back...
SacredDeviL666 said:
could you try reinstalling google now to see if this persists?
Click to expand...
Click to collapse
Didn't work...
This is really bothering me because I don't even know what caused (is causing) this... I hate to be clueless like this
I cleared Cache and Dalvik/ART Cache, didn't fix anything (it introduced a bunch of other problems actually).
I'm desperate, I really wanted to fix this.
No one else has any ideas?
Shameless bump...
Nazgulled said:
Shameless bump...
Click to expand...
Click to collapse
sorry buddy can't find any other way than previously suggested
It's OK, you did all you could and I appreciate that. Thanks.
This sucks man. Now I don't have that thing working and I have no reason why...
Did you find out the source of the problem? I've just finished setting up my new BlackBerry KEYone and noticed the same problem. Others report the feature works for them. I've installed the same apps I had on my previous phone.
Seems like I have to factory reset and set up everything again…
bump!
I have the same problem on huawei p8. It was working well then abruptly stopped.. i've followed all advice but nothing has resolved it.. If i turn off the reading text on screen and screenshot toggles in the assist options, google on tap loads but it's just the google now screen.. nothing about what is on screen. the reading text on screen was awesome especially for translations.. i hope someone can help us resolve this.
Up
---------- Post added at 12:42 PM ---------- Previous post was at 12:26 PM ----------
Go to settings ~~ app ~~Google ~~~delete cache and data..
For me its working..

Can't press 'Install' when installing an APK

Good evening, just lately I have encountered a bug when trying to install APK's. When I go to install via Package Installer it will open up the screen and when I go to press next it doesn't do anything, I have tried rotating the screen and pressing Next and it just doesn't work whatsoever...
I powered off my device and powered back on and this seemed like it fixed the problem.
Is/has anyone else encountered this? I've also noticed ometimes when typing on the keyboard the sound goes tinny for 5 seconds or so and go back to normal, it's been like this since unboxing too.
I haven't had this issue exactly, but when I install a new app and it asks for permission to access my location/storage/etc.. I can't press Allow.. I can press Deny though no problem at all. Right now I'm manually going into apps/permissions and granting all my apps whatever I think it needs.. Just a pain to do it that way though!
I had this issue the other night. It seems an invisible overlay gets stuck sometimes. Not sure what app or why, but clearing all the recent apps fixed it for me. Try that if it happens again instead of waiting for the phone to restart.
Sent from my G3223
Also had this problem two days ago and restarting seemed to fix it. I was disabling some of the stock apps at the time so I wondered if that had something to do with it but I don't know, don't think I re-enabled any of the apps or anything before or after the reboot and so far it's been working since.
mikeandjaimie said:
I haven't had this issue exactly, but when I install a new app and it asks for permission to access my location/storage/etc.. I can't press Allow.. I can press Deny though no problem at all. Right now I'm manually going into apps/permissions and granting all my apps whatever I think it needs.. Just a pain to do it that way though!
Click to expand...
Click to collapse
Thanks for your feedback and I have also had that problem too. Of course yes we can go into app settings and enable and like you stated it's a pain haha. I know this isn't the place to point these problems out and get them fixed but it's nice to know I'm not the only one ??
redincali said:
I had this issue the other night. It seems an invisible overlay gets stuck sometimes. Not sure what app or why, but clearing all the recent apps fixed it for me. Try that if it happens again instead of waiting for the phone to restart.
Click to expand...
Click to collapse
Yes dude, that's correct and thanks for that valuable information I do clean my cache regularly and can't say I've come across the problem for a while, so thanks again.
exonym said:
Also had this problem two days ago and restarting seemed to fix it. I was disabling some of the stock apps at the time so I wondered if that had something to do with it but I don't know, don't think I re-enabled any of the apps or anything before or after the reboot and so far it's been working since.
Click to expand...
Click to collapse
I'd like to mention I have disabled and uninstalled quite a lot too, but I can't say if this adds to the problem. It'd just be really nice to hopefully get the new build of software that was recently announced on Xperia Blog but I can't say if this will fix the problems etc. I don't know? ??
Sent from my Sony Xperia XA1 Ultra using XDA Labs
LevsOG said:
Good evening, just lately I have encountered a bug when trying to install APK's. When I go to install via Package Installer it will open up the screen and when I go to press next it doesn't do anything, I have tried rotating the screen and pressing Next and it just doesn't work whatsoever...
I powered off my device and powered back on and this seemed like it fixed the problem.
Is/has anyone else encountered this? I've also noticed ometimes when typing on the keyboard the sound goes tinny for 5 seconds or so and go back to normal, it's been like this since unboxing too.
Click to expand...
Click to collapse
I've experienced this issue as well and the culprit seemed to be an overlay permission from another app. As I'm sure everyone knows, this phone's screen is very bright even at it's lowest setting. I like to read at night and the light bothers my wife so I started using an app called Nightowl that further dims the screen. Nightowl produces a overlay that dims the entire screen. If i happen to be running nightowl and try to install the app, I can't tap install. Once I turn off the app I'm able to install like normal. Hope that helps lead you in the right direction as restarting the phone every time a problem presents itself is kind of a bummer.

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