Audio Issues when plugged into car First shortcoming I have found - Sprint Galaxy Note 4 Q&A, Help & Troubleshooting

So ive got to say this phone has been pretty much awsome for the past 24 hours but I have found its first major short coming wondering if anybody else is having this issue.
SO here is what happens. I happily plugged my note 4 into the aux audio jack in my car and then I plugged it into the car charger. That is when I get this really annoying electrical noise through the stereo system in the car. So I was like hum that is weird my note 2 only did that if the jack was not plugged in all the way. Well when a sound on the phone plays the electrical noise goes away completely and I hear the sound or song or whatever audio is playing crystal clear. Then as soon as no sounds are playing as if the audio card in the phone is not being used its like it shuts off and lets all this electrical noise coming through the charging system of the phone. Then if say a txt comes in the electrical noise sound goes away the alert plays then after the alert plays the electrical noise comes back super annoying. Can hear the alternator in the car through the noise as well. Make me wonder if it is a software issue of some sort because the noise goes away totally whenever any program takes over the audio driver and plays something through the sound card.
Anybody else have this issue? Try it if ya have not would be interesting to hear reports on this. I do not have bluetooth in my car so could not test it. I always raise the phones volume all the way up when plugged into the aux jack so I have more preamping to the stereo.
Thanks

Haven't tried on the note 4 yet but I did have this same issue on the note 2. But it was more of a white noise. Very low almost TV static noise.
Sent from my SM-N910P using Tapatalk

I've had this issue with multiple different phones - I don't think it is the software exactly.
The only time that would ever happen to me is if I was using my aux cable AND had my normal AC charger plugged into it (using an adapter for the car that turned the "smoking thingy" into an AC socket.) If I used an adapter for the car that just gave me a USB port to charge it through only cable it would never happen.
And this happens consistently - haven't tried with my note 4 though yet though.
Try it without your charger plugged in.
Sent from my SM-N910P using XDA Free mobile app

I agree without the charger plugged in there is no noise at all. But it is strange that the grounding loop problem only occurs if software is not playing any audio at all. It literally goes away when something plays audio I can hear it go silent then the audio plays then there is another 8th of a second of pure silence then the noise starts again. Or say you are listening to tune in radio or something and a notification comes up. It will pause the radio program and then you will hear the noise for a split second then a sound will play silent again then split second noise then the radio will resume playing. So between the hand off of the two audio programs playing a sound you hear the noise really weird.
I agree the AC adaptor made noise for me as well on the note 2 plugged into an inverter. But this is just my normal 12 v adapter that never had a problem with the note 2. Will be interesting to hear what more ppl say with their 12 v adapters.

My power adapter above 1 amp makes a lot of noise. Had a 2.x amp for quicker charge. Had to revert to 1.x amp charger to reduce noise.

Related

Using for Media Player in Car = Buzzing Sound

I use the phone as my media player in the car. When I plugged it in to the AUX on the car stereo AND it is on the charger there is a buzzing and whining sound. This was almost an instant return. However it seems to be that it is only in that condition if the phone is not outputting any sound. Once I engaged GPS, or MP3s the buzzing sound goes away (not quite but actually gone). I need to test more for long pauses in between navigation prompts, but it seems to be ok as long as some app is planning to make a sound to the headphone port. Maybe a power saving feature?
I never had this with my EVO, my Wife's Epic 4G, or any other phone I have owned.
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I experienced the same phenomenon on an LG g2x. Only would buzz when NOT playing sound.
EDIT: not in a car, this was on an A/C adaptor at home.
CrozB said:
I use the phone as my media player in the car. When I plugged it in to the AUX on the car stereo AND it is on the charger there is a buzzing and whining sound. This was almost an instant return. However it seems to be that it is only in that condition if the phone is not outputting any sound. Once I engaged GPS, or MP3s the buzzing sound goes away (not quite but actually gone). I need to test more for long pauses in between navigation prompts, but it seems to be ok as long as some app is planning to make a sound to the headphone port. Maybe a power saving feature?
I never had this with my EVO, my Wife's Epic 4G, or any other phone I have owned.
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Click to expand...
Click to collapse
the noise you are hearing is from the alternator of your car.( the whinning) go in your car hook up your phone and charger and give it some gas, you will hear what i mean. there is nothing wrong with your car or phone, its actually something that is rather common, so dont worry. you can buy a '' 3.5mm ground loop isolator to hook up and it should take that sound away.
hope this helps
using it as a usb drive, is better than the aux input
the phone isnt grounded very well, and will cause some noise issues
and the headphone output really isnt that strong in comparison to the evo series, imo
I use Bluetooth for.media. Works great bumping that dub step
Sent from my SPH-D710 using xda premium
expertzero1 said:
I use Bluetooth for.media. Works great bumping that dub step
Sent from my SPH-D710 using xda premium
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Click to collapse
What receiver are you using? I tried the C3, but when it was fully charged fro some reason the sound goes to crap.
Here is a video of the noise. Note the car is NOT running. All the noise you hear comes from the stereo aux and phone. When I plug in my EVO, or the wife's Epic 4G there is NONE of this.
http://youtu.be/YoqdwVlpBAQ
It really freaks when panning and zooming.
I read this post this AM and decided to do my own testing. I used a Monster Cable 3, a generic Radio Shack cable, and something I found in a parking lot for the AUX, and 3 different car chargers and 2 different ones for the AC tests. I also tested with the music app, navigation, and no apps.
The results:
no apps - popping noises no matter what combination of cables or chargers I used
Music - popping noises when not playing music no matter what combination of cables or chargers I used
Navigation - popping noises when not navigation nowmatter what combination of cables or chargers I used
It seems that if you have something generating sound the popping sounds are gone (or at least mutted to the point where I didn't hear them). Otherwise, you get all sorts of odd noises as reported by other posters.
The car chargers were a BB charger, an iGo charger, and a Motorola charger and the test was repeated with both the engine running and just in AC mode (to keep the chargers active). The AC chargers were the out of box charger and my BB rapid charger.
I also repeated the tests with my wife's Evo and my old BlackBerry tour. Nether of those phones exhibited the same issue although both picked up some minor alternator whine when I was driving.
gksmith said:
I read this post this AM and decided to do my own testing....
Click to expand...
Click to collapse
I can't tell what truck you got splashing through the puddle in your profile, but I am driving (having this issue) in a Nissan Frontier. I too tried several cables and chargers always with the same result. I even ran power from my Motor Cycle and Audio to the Truck AUX and still had noise.
So then I tested this in my wife's car (Chrysler Sebring) and the noise is not there, gone nada. WTH?
I took advice from someone else on this thread and hooked up a Bluetooth receiver to the aux and that works fine.
My conclusion is it must be something between my Nissan Aux and this phone when connected directly.

static noise when plugged in car

when i plug my phone into my car to play music its fine. when i use my car charger and play music at the same time tis fine but the second the music stop i hear a static noise from my speakers (which is attached to my galaxy)
this static noise is an imitation of whatever my car is doing at that moment (if im reving the engine the static will resemble the revs, same with turn signals)
anyone else experiencing this problem?
It's feedback from the car electrical system. Usually a bad alternator ground or corroded battery cables, or even the cables going to the starter.
i727-ucle2-SkY IcS
bengali548 said:
when i plug my phone into my car to play music its fine. when i use my car charger and play music at the same time tis fine but the second the music stop i hear a static noise from my speakers (which is attached to my galaxy)
this static noise is an imitation of whatever my car is doing at that moment (if im reving the engine the static will resemble the revs, same with turn signals)
anyone else experiencing this problem?
Click to expand...
Click to collapse
i get that same thing =/
Damn, I was hoping this wasn't a problem on the gs3. It is probably the only true thing I don't like abut my skyrocket.
I'm assuming it isn't a stock deck? Check your ground and of possible try a new location.
All in all though, Androids micro USB is a horrible horrible connection. Every Android phone I have ever owned makes some sort of hissing sound while charging and listening to audio through the headphone jack. Even the Google Nexus does. But the iphone doesn't. Go figure.
Sent from my SGH-I747 using xda app-developers app
I only get it using the cigarette lighter outlet.
Sent from my SGH-I747M using xda app-developers app
bengali548 said:
when i plug my phone into my car to play music its fine. when i use my car charger and play music at the same time tis fine but the second the music stop i hear a static noise from my speakers (which is attached to my galaxy)
this static noise is an imitation of whatever my car is doing at that moment (if im reving the engine the static will resemble the revs, same with turn signals)
anyone else experiencing this problem?
Click to expand...
Click to collapse
g2tegg said:
I'm assuming it isn't a stock deck? Check your ground and of possible try a new location.
All in all though, Androids micro USB is a horrible horrible connection. Every Android phone I have ever owned makes some sort of hissing sound while charging and listening to audio through the headphone jack. Even the Google Nexus does. But the iphone doesn't. Go figure.
Sent from my SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
On my i747m, I could not use the USB port to listen to music while I was charging via cigarette lighter. There is a definite design flaw. I bought an Ibolt dock and am not able to use it the way it is intended. Even when I wired it myself from scratch (I'm a sound tech) it failed.
Not only does it make white noise and static between songs, but there is some kind of GATE that kicks in 1 or 2 secs after any music pause....it cuts the noise in half but it still remains...and the act of cutting, is an irritant in itself. Further more, even when your playing music, the NOISE is fighting for sonic real estate. I can hear it. I am trained.
So for me, I am running the audio out of the headphone jack. It's 98% better but still not 100%. I don't get the classic REV issue...which has to do with grounding and/or cable shielding. But, if I was you, I would go to The Source store and pick up a Ground Isolator. They have one specific for car issues like yours.
Its a ground loop.
outkast22 said:
Its a ground loop.
Click to expand...
Click to collapse
Is there a way to fix it?
arcticrobot said:
Is there a way to fix it?
Click to expand...
Click to collapse
It MIGHT... be a ground loop.
It might NOT.
Read my post #7.
If your using USB audio, there is an internal design flaw NOISE issue independent from any GROUND issues. (at least with my i747m) I can reproduce the machine like noise in the car, on a desk dock, on a separate stereo system. The Ground Loop isolator did not help my issue but it's worth trying if you get the hum/car interference noise from usb and/or headphones.

Poor sound quality with line out, but fine with headphones?

Just bought a used/refurbished Tab 3 7.0 from Amazon.
The sound quality when connected to a stereo cable going to my truck's stereo aux in is VERY poor, scratchy, staticy and only hitting the left channel well.
However, when i try headphones, it sounds fine.
I have, for basic troubleshooting purposes:
-Know that the aux in jack in the truck is fine... it works with my HTC ONE and other devices i've tried.
-Know that the stereo audio cable(s) im using are fine. Again, used them with multiple devices to troubleshoot.
-Used multiple headphones and earphones to troubleshoot. I even used my skull candy's with detachable audio cable, then immediately tried that cable in the truck.
Audio is "tolorable" if the tablet is set to 40% or less, but that requires cranking the truck WAY higher then it should be.
Once i hit 50% of volume, it starts sounding like crap, and once i hit 70% its unusable.
However, with any earphones or headphones, i can push it all the way to 100% without distortion (and no, not wearing them while i do it)
Im thinking a software issue somewhere.
The tablet says "earphones connected" no matter which cable i plug in, headphones or aux cable.
Also, in accessibility the "mono if using a single earpiece" box is UNCHECKED.
I have the exact same issue. Were you able to figure it out?
EDIT: I found this link where safariking made a zip file to remove bloatware. I ran it and my sound is vastly improved.
Good Luck and remove bloatware at your own risk.
http://forum.xda-developers.com/showthread.php?t=2497110

Headphones buzzing sound

Not sure if anyone else is experiencing this but I have a buzzing sound in my headphones in the left ear. It is fairly loud when the phone is idling. When I switch apps or screens it goes away momentarily then starts again. I have tested it in the music app and it does not appear to be an issue while playing music. I checked some very low volume sources and its not there. Still I wonder if I have a bad unit or have something activated doing this. I am completely stock new AT&T LG G3.
Update: After testing a few more sets of headphones, this only happens on my Bose QC15s which have the noise cancellation. Its interesting though that the Bose are dead silent on my Galaxy S5 and my wifes iphone. I tried both cables with them (since one is designed for idevices) but it doesn't make a difference. Not sure what interference they are picking up but I think I will take them to an AT&T store this weekend and see if it does it on their display models.
Is it anything like...
http://forum.xda-developers.com/showthread.php?t=2804065
Thanks
Christopher.
Sent from my LG-D855 using XDA Free mobile app
I think it's the same thing. With the Bose it's like a humming buzzing sound. I don't hear it at all with the Apple $79 IEMs. They are listed at 23ohm impedance. With mine it's as if theorizing switches on and off though. I can switch apps or play music and its dead quiet after I immediately pause but then it clicks back to buzzing.
Sent from my LG-D850 using XDA Free mobile app
awtryau89 said:
I think it's the same thing. With the Bose it's like a humming buzzing sound. I don't hear it at all with the Apple $79 IEMs. They are listed at 23ohm impedance. With mine it's as if theorizing switches on and off though. I can switch apps or play music and its dead quiet after I immediately pause but then it clicks back to buzzing.
Sent from my LG-D850 using XDA Free mobile app
Click to expand...
Click to collapse
Same here, Bose QC20 LG G3 D855... Left Channel buzzing.
Do you think it's a defect of the phone?
they all have this problem, let's hope an update
olivierdo said:
they all have this problem, let's hope an update
Click to expand...
Click to collapse
I was almost returning my G3 and i was like "Hell no, again..." , i have exchanged my nexus 5, 5 times! and still has the same problem!
One interesting thing I will note guys, when I plug my headphones in that I hear a buzzing sound, I get the headphone icon in the NB. When I plug in the Apple headphones that I cannot hear the buzzing sound at all I get the headset icon in the NB.
I have read this is a Kit Kat 4.4 issue but I did not have it at all with a Galaxy S5. I am hoping it will be fixed soon but I am thinking about grabbing some different headphones anyway.
I have the buzzing just listening through the earpiece on the phone itself, no headphones required. I have the T-Mobile D851 model. So one would theorize that this is also using power since it's powering the earpiece to make noise. Some kind of electrical interference in the phone itself would be my guess.
Hi. Just got my UK spec G3 in the last few hours and I've just come across what I believe is the same problem. There is a distinct buzzing/crackling/static sounds when I have headphones connected via the 3.5mm jack. The sound is only present when I have certain media playing (using Spotify at the moment). I only notice this when connected using the jack and not when using my Bluetooth receiver (HTC BH S600). I did hear this while using two pairs of earphones while they were directly plugged into the device, the LG QuadBeat 2s from my G3 and the in box headphones from my old HTC One M7.
This has to be a software problem. I was just testing again and the buzzing becomes stronger in any app I use just when I touch the screen and scroll. I hope this is an easy fix in a custom rom. Also as I reported earlier, I do not have the buzzing during playback. I know this because I have tested some very quiet tracks and also checked on some very long gaps between songs. If it is humming it is much quieter. Only when I exit out of the Music app it is immediately quiet then it clicks in at about 2-3 seconds. I have also had a few quirks today where my headphones come up with the Aux Icon then after pausing the Music app a few times they switch to the Headset icon.
Not really sure what is going on but there has to be a software fix.
I will say the Music app sounds unbelievable with Viper4Android installed. It definitely has more oomph than with Play Music. Comparing the same tracks in both apps back and forth, the Music app is cleaner. Not sure what LG has done in that app but I like it.
I only get a buzz during charging. Disconnect the charger and it goes away. Most devices I've owned have the same issue recently. S4, S5, note 3, moto maxx, moto X, nexus 5 have all done it to me but only while charging
I have a really nasty popping crackling sound in between tracks when using aux in my car, but headphones no issues... Never had that problem at all on my nexus 5 so it can't be my head unit in my car
I wanted to post an update to this problem. I originally reported I had this issue with my Bose QC15 headphones. I do not have this issue with my Apple In Ear headphones. Today I was diagnosing things again and had been listening the the Apples. The Apples always correctly have the headphone icon show up in the Notification bar. When I plug in the Bose, I always get the Aux icon. This got me to thinking about if the cable was different. I pulled the cable out of the Bose and on the end that inserts into the headphones themselves there is a Hi Low switch. Mine was on high. When I switched it to Low, the G3 started to recognize them as headphones and not show the Aux icon. The hissing and buzzing immediately went away and its dead quiet. This switch is an input level switch and undoubtedly having it on Hi causes the G3 to not recognize the Bose properly.
There is a thread about the Aux input problem and I think they have it diagnosed. Its going to take some software manipulations. I listen to my G3 in my car through Bluetooth so I do not experience any issues on that end like the folks in that thread. As for headphones, I am not having the issue with my 2 sets.
Just a little update...
Updated to V10E, issue seems to be fixed...
No more buzzing noise in my left channel...
QC20
Sent from from my LG-D855
awtryau89 said:
I wanted to post an update to this problem. I originally reported I had this issue with my Bose QC15 headphones. I do not have this issue with my Apple In Ear headphones. Today I was diagnosing things again and had been listening the the Apples. The Apples always correctly have the headphone icon show up in the Notification bar. When I plug in the Bose, I always get the Aux icon. This got me to thinking about if the cable was different. I pulled the cable out of the Bose and on the end that inserts into the headphones themselves there is a Hi Low switch. Mine was on high. When I switched it to Low, the G3 started to recognize them as headphones and not show the Aux icon. The hissing and buzzing immediately went away and its dead quiet. This switch is an input level switch and undoubtedly having it on Hi causes the G3 to not recognize the Bose properly.
There is a thread about the Aux input problem and I think they have it diagnosed. Its going to take some software manipulations. I listen to my G3 in my car through Bluetooth so I do not experience any issues on that end like the folks in that thread. As for headphones, I am not having the issue with my 2 sets.
Click to expand...
Click to collapse
I have this problem when I plug into the car aux port (noise in between tracks). Just a quick question, which icon should appear in the NB if I plug in an audio cable from the Aux socket?
EpicChineseTime said:
Just a little update...
Updated to V10E, issue seems to be fixed...
No more buzzing noise in my left channel...
QC20
Sent from from my LG-D855
Click to expand...
Click to collapse
?? I'm in v10e and always thé sale problem
olivierdo said:
?? I'm in v10e and always thé sale problem
Click to expand...
Click to collapse
Mine it's resolved... [emoji5]
How strange...
Sent from from my LG-D855
I picked up a D855 V10d (Telstra branded Australia) two days ago and noticed this yesterday myself.
I have Shure SE425 canals and they make the static noise when idle, very noticeable on these headphones. When music or audio is playing the static goes away. This is of course only when the charger is plugged in.
I tested it with the LG headphones that came with the phone and the noise is still there but softer, grabbed my Samsung headphones that came with my S4 and couldn't hear anything. I believe it's due to the resistance of the headphones.
Another test was to turn off the phone and charge it with the headphones plugged in, no static noise if I did this.
Going to exchange the phone today as it's unacceptable, I primarily use it at work to listen to music and often charge it at the same time.

Anyone hearing a noisy headphone jack?

I often plug my phone in to my stereo system using the headphone jack.
I've noticed that when the phone is not actually playing something I can hear some little crackles and occasionally some buzzes.
I've tried it plugged in to several sources and they all show the same bahaviour, so it's not the stereo, it's the phone.
Anyone else have a noisy headphone jack?
Did you try all of them with the same wire? That could be the cause of the noise.
I've only tried mine with a wired headset and didn't notice any noise.
Yes, different wires
Skorp_X said:
Did you try all of them with the same wire? That could be the cause of the noise.
I've only tried mine with a wired headset and didn't notice any noise.
Click to expand...
Click to collapse
Good question. Yes, I tried two different 1/4 inch to RCA cables and also my 1/4 inch to cassette adapter. Also tried a different phone with the same cables and had silence.
This only happens to me when I plug my AUX cable in my car into my 5X, but it doesn't happen when I put my headphones into it.
I can hear an audible noise every few seconds when I have my headphones on and nothing playing on the phone.. No issues with those headphones plugged into other devices.
Also, my output volume is low. Need to crank my stereo up in my truck when this is connected via aux. Full volume on both the phone and truck is equal to about half when using my nexus 6.. Huge disappointment.
I have this same issue and I've also noticed that the device does not get loud enough when plugged into my cars stereo on my S5 I can the volume all the way up on the phone and keep the stereo at 25 and it would be loud enough for me but now with my 5x I have the phones volume all the way up and the stereo set at 38 "witch is the max volume for the system" and I'm still left sometimes with wanting the music to be louder so hopefully this can be fixed with a software update
Sent from my Nexus 5X using Tapatalk
Norman_Parks said:
I have this same issue and I've also noticed that the device does not get loud enough when plugged into my cars stereo on my S5 I can the volume all the way up on the phone and keep the stereo at 25 and it would be loud enough for me but now with my 5x I have the phones volume all the way up and the stereo set at 38 "witch is the max volume for the system" and I'm still left sometimes with wanting the music to be louder so hopefully this can be fixed with a software update
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
Same experience here with the volume in my truck compared to my old phones
I've noticed this happening on my phone as well. It does it with two different aux cables (not when I plug in headphones, though, oddly). My roommate's 5x does it, too. Turning the screen on stops the crackling. I recorded a video of it (I apparently can't post outside links so you'll have to build the url yourself): youtube . com/watch?v=-RObC7bZcQs
The volume seems fine though.
Edit: I received a replacement phone yesterday, and it has this issue as well.
markzip said:
I've noticed that when the phone is not actually playing something I can hear some little crackles and occasionally some buzzes.
Anyone else have a noisy headphone jack?
Click to expand...
Click to collapse
Yes, I can report the exact same behaviour.
If I put a different phone on the exact same setup, there is complete silence when that phone is not playing back audio.
Anyone find a solution to this?
I get a pop in the silent gap between every song on Pandora. I am using a Bose Q15 noise cancelling headphones and nexus 5x with marshmellow. With new batteries in the headphones and low volume 15%..
I've been noticing the same issue. It only happens when no audio is playing back and the screen is locked. When I unlock the device there's no popping until it locks again.
aperturegrillz said:
I've been noticing the same issue. It only happens when no audio is playing back and the screen is locked. When I unlock the device there's no popping until it locks again.
Click to expand...
Click to collapse
Ditto. Getting pretty frustrated with so many accumulating little annoyances on Nexus phones.

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