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So I was enjoying a cigar with a buddy who is a field tech for a Canadian carrier (not mine rogers, but another one) when we got on the topic of a samsung tablet work issued him.
He said he uses it to troubleshoot LTE issues they've been having.
Basicly the device loses LTE and either goes into "no service" or get's stuck in HSPA+.
I freaked because i've noticed the same issue, but thought it was related to CM10 running on my phone.
Apparently they discovered it has to do with they're infrastructure. The phone loses LTE, tries to re-negotiate,gets rejected, and stops trying.
They're work around is to get firmware updates to get the devices (he didn't mention which ones) to re-negotiate a second (or third time) where it almost always goes through.
I just reboot or bounce air plane mode and it often works.
Just figured people might find that interesting.
stavrosg said:
So I was enjoying a cigar with a buddy who is a field tech for a Canadian carrier (not mine rogers, but another one) when we got on the topic of a samsung tablet work issued him.
He said he uses it to troubleshoot LTE issues they've been having.
Basicly the device loses LTE and either goes into "no service" or get's stuck in HSPA+.
I freaked because i've noticed the same issue, but thought it was related to CM10 running on my phone.
Apparently they discovered it has to do with they're infrastructure. The phone loses LTE, tries to re-negotiate,gets rejected, and stops trying.
They're work around is to get firmware updates to get the devices (he didn't mention which ones) to re-negotiate a second (or third time) where it almost always goes through.
I just reboot or bounce air plane mode and it often works.
Just figured people might find that interesting.
Click to expand...
Click to collapse
Bell has had the same issue (for a while), I haven't received any calls about it recently but also didn't receive an email about it being resolved but it appears so. Our temporary resolution for it was to just keep it at H+ for the time being
Found where I posted about it here
I'm on fido with a rogers phone and I have never lost LTE
Sent from my SGH-I747M using XDA Premium HD app
stavrosg said:
So I was enjoying a cigar with a buddy who is a field tech for a Canadian carrier (not mine rogers, but another one) when we got on the topic of a samsung tablet work issued him.
He said he uses it to troubleshoot LTE issues they've been having.
Basicly the device loses LTE and either goes into "no service" or get's stuck in HSPA+.
I freaked because i've noticed the same issue, but thought it was related to CM10 running on my phone.
Apparently they discovered it has to do with they're infrastructure. The phone loses LTE, tries to re-negotiate,gets rejected, and stops trying.
They're work around is to get firmware updates to get the devices (he didn't mention which ones) to re-negotiate a second (or third time) where it almost always goes through.
I just reboot or bounce air plane mode and it often works.
Just figured people might find that interesting.
Click to expand...
Click to collapse
When I bought my S3 at the Bell store here in Québec city a few weeks ago, the salesmen insisted on NOT giving me a LTE sim card.
What he told me conquers with what you are describing.
I accepted is suggestion and got a H+ micro sim.
Since then, I returned to the store to get a LTE sim card and I did encounter the issue once or twice.
I am now forcing my phone to remain on H+ at best via Settings > Wireless & networks > Mobile networks > Network mode.
In the greater HRM (Halifax/Dartmouth/Bedford) we have a pretty good LTE footprint according to the Rogers website, but my S3 is constantly reconnecting. I can tell because every time it drops LTE, my visual voicemail app will notify that it has no service.
I turned LTE off because it was just hammering my battery. I could barely make it through a 10 hour work day with little to no usage if I leave LTE on, and I'm supposedly in the middle of the service area.
trendiggity said:
In the greater HRM (Halifax/Dartmouth/Bedford) we have a pretty good LTE footprint according to the Rogers website, but my S3 is constantly reconnecting. I can tell because every time it drops LTE, my visual voicemail app will notify that it has no service.
I turned LTE off because it was just hammering my battery. I could barely make it through a 10 hour work day with little to no usage if I leave LTE on, and I'm supposedly in the middle of the service area.
Click to expand...
Click to collapse
Off topic: CM10 has awesome battery life with LTE i find
I first read about LTE causing loss of service several months ago. I returned my first SIII because of it and the replacement phone would also loose service randomly. So now if I want to be assured that my phone is working when I really need it to, I have to disable LTE. Seems like more people need to know this since for some people it is important to know that your phone hasn't just decided to go into NO SERVICE mode without warning.
I'm told service providers were, until recently, strongly denying there is any such problem with LTE. It wasn't until the iphone5 came out with the same issue that this became a real problem for customer service.
What cigar were you smoking?
Sent from my SGH-I747 using Tapatalk 2
Hoshneer said:
What cigar were you smoking?
Sent from my SGH-I747 using Tapatalk 2
Click to expand...
Click to collapse
Partagas Series D #4 and montee cristo edmundo.
stavrosg said:
Partagas Series D #4 and montee cristo edmundo.
Click to expand...
Click to collapse
Mmm, blunt wrap =P
HiKsFiles said:
When I bought my S3 at the Bell store here in Québec city a few weeks ago, the salesmen insisted on NOT giving me a LTE sim card.
What he told me conquers with what you are describing.
I accepted is suggestion and got a H+ micro sim.
Since then, I returned to the store to get a LTE sim card and I did encounter the issue once or twice.
I am now forcing my phone to remain on H+ at best via Settings > Wireless & networks > Mobile networks > Network mode.
Click to expand...
Click to collapse
That's completely stupid... hopefully you didn't have to pay for the replacement.
stavrosg said:
Partagas Series D #4 and montee cristo edmundo.
Click to expand...
Click to collapse
Oh, hell dude. You can never go wrong with a PSD 4 one of my absolute favorite Cubans. I haven't had the Montecristo yet but I've heard good things. Good choices man.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Not sure if this is the same issue, but I sometimes receive a "not registered on network" or "sim not registered" when phone switches from LTE to 4G or comes back after being in a no service area.
A tech calls me once a week to track the issue and he told me last week they put out a fix for eastern canada and will soon do the same out west if it works. This is Telus by the way.
If you are running into what I mentioned all you have to do is switch to GSM/HSPA Auto mode under - settings/more settings/mobile network/network mode.
Of course you won't have LTE but its a reliable temp solution if you require consistent service.
MTS LTE
I've heard similar from MTS about their LTE!
My Galaxy S3 works fine on LTE, but my brother's S2 LTE never seems to display LTE on the screen, just says 4G all the time, yet speed test results indicate it really IS LTE! The first 2 weeks, his phone kept dropping to NO SERVICE randomly, but more often than not! We swapped out the LTE SIM on day 2 since the first seemed to be defective. After that, I updated the S2 to the latest release OS which seemed to have remove SOME of the issues.
From what I've heard, the LTE towers need the phone to be quiet on network activity for 20 seconds or so before it will attempt to jump back onto LTE. The S3, being much faster, doesn't seem to have issues flipping around as it needs. I'm told they are deciding which software/firmware to upgrade their towers too which will hopefully happen early 2013!
So I'm wondering if this might be the same issue with other carriers, where the problem is ACTUALLY with the towers and not devices?!
zexco said:
That's completely stupid... hopefully you didn't have to pay for the replacement.
Click to expand...
Click to collapse
Not that stupid as I, like I said, did experience the issue since I got my LTE sim card.
But to answer your question, no I did not have to pay for the new sim card.
I've done the same. I find "4G" fast enough for the most part, so I just leave LTE off for the gain in battery life.
Also in Halifax I might add!
Sent from my SGH-I747M using xda app-developers app
What are other people's US experiences, what type LTE do you get?
Google starting selling the Nexus 7 LTE in the Google Play store 130909 https://play.google.com/store/devic...cked_T_Mobile_SI?id=nexus_7_32gb_2013_lte_tmo
It comes with 30 days of T-Mobile LTE/HSPA. I confirmed with Google Play support that they are shipping the US version that has LTE bands 13 and 17. This means that in addition to T-Mobile LTE and HSPA, this will do the same on AT&T and also LTE on Verizon.
Google says it does not work with Verizon, but technically, it should. Verizon has a full LTE nationwide coverage on band 13. I am going to try my Verizon sim the day I get this thing. Then I'll be raiding the AT&T store for 30 days of LTE: fastest provider wins.
What are other people's US experiences, what type LTE do you get?
If you go Nexus 7 LTE 〉Settings 〉About Tablet 〉Status, Mobile network type indicates what connection you have, eg. LTE:13.
best test apps:
- Speed Test
- Open Signal
- Sensorly
- SignalCheck Lite
- Firebind (check for blocked ports, shouldn't be any)
Some blog posts:
Nexus 7 LTE for the US: http://blog.haraldrudell.com/2013/08/nexus-7-lte-future-of-mobility-nexus-7.html
US Open Access: http://blog.haraldrudell.com/2013/08/googles-got-balls.html
LTE Portability in the US: http://blog.haraldrudell.com/2013/09/4-13-17-are-magic-numbers-mobile-device.html
PhoneGeek said:
Google says it does not work with Verizon, but technically, it should. Verizon has a full LTE nationwide coverage on band 13. I am going to try my Verizon sim the day I get this thing. Then I'll be raiding the AT&T store for 30 days of LTE: fastest provider wins.
Click to expand...
Click to collapse
Source please?
It was supposed to work with Verizon, on LTE at least. I'm not going to order one if it doesn't.
It works with Verizon LTE not 3g
Sent from my SPH-L900 using XDA Premium 4 mobile app
Very interested to hear what happens when you pop in your Verizon SIM.
Actually someone already has: http://www.droid-life.com/2013/09/11/video-first-look-at-verizon-data-on-the-new-nexus-7-lte/
cmstlist said:
Very interested to hear what happens when you pop in your Verizon SIM.
Actually someone already has: http://www.droid-life.com/2013/09/11/video-first-look-at-verizon-data-on-the-new-nexus-7-lte/
Click to expand...
Click to collapse
In the comments on that video, a couple of people are noting that Verizon stores have refused to supply sim cards and activate Nexus 7 tablets, because "they're not in their system". I think the person that made the video just removed the sim from his phone and it worked. I want to get one of these and add it to my current plan for $10/month and share my current data plan. It's too bad Google and Verizon can't seem to get it together and explain how this works. I'll wait until there are no hoops to jump through. I wonder if the LTE only, no 3G restriction on Verizon is Google's way of forcing Verizon's hand. I don't think they're allowed to refuse a device that operates solely on LTE.
patrickoneal said:
In the comments on that video, a couple of people are noting that Verizon stores have refused to supply sim cards and activate Nexus 7 tablets, because "they're not in their system". I think the person that made the video just removed the sim from his phone and it worked. I want to get one of these and add it to my current plan for $10/month and share my current data plan. It's too bad Google and Verizon can't seem to get it together and explain how this works. I'll wait until there are no hoops to jump through. I wonder if the LTE only, no 3G restriction on Verizon is Google's way of forcing Verizon's hand. I don't think they're allowed to refuse a device that operates solely on LTE.
Click to expand...
Click to collapse
I'm trying to activate one for my buddy on Verizon. It doesn't appear to be Verizon trying to be stubborn about it. It's more about technical limitations. Verizon devices need a serial number and a SIM ID to activate on their LTE network and the Nexus 7 only has a SIM ID that can be used. The serial number isn't recognized in Verizon's system because it's still a GSM device. So thus far, it looks like the method shown of using a SIM that's already activated is the only way of getting this going. Having its own dedicated number is a trickier matter.
j.bruha said:
I'm trying to activate one for my buddy on Verizon. It doesn't appear to be Verizon trying to be stubborn about it. It's more about technical limitations. Verizon devices need a serial number and a SIM ID to activate on their LTE network and the Nexus 7 only has a SIM ID that can be used. The serial number isn't recognized in Verizon's system because it's still a GSM device. So thus far, it looks like the method shown of using a SIM that's already activated is the only way of getting this going. Having its own dedicated number is a trickier matter.
Click to expand...
Click to collapse
Edited to add: Thanks for the reply and the information.
Well, that sucks.
As far as I know, Google advertised this as working with Verizon when it was launched. Now they're saying next to nothing about it.
So, if I want to activate this as an add-on tablet at $10/month, I have to buy the Nexus 7, some other used Verizon tablet off ebay, activate it and swap the SIM. I may be incorrect, but I'd bet you couldn't sell off the other tablet and let someone else activate it using this method, unless the SIM isn't attached to the serial number in Verizon's system.
No offense intended, but I believe this is Verizon being stubborn. The tablet obviously functions on their network, but they aren't willing to supply a SIM and simply activate it.
Please let us know if you're successful in getting it activated without swapping a SIM from some other device. I can't be the only one interested in getting this going, but I'm not going to order one until I know it works.
I seem to remember reading that with past devices, others have had success bringing in a tablet that's already active on some other account but without the SIM, and asking for a SIM to activate it.
Buy Verizon ipad mini. Activate sim. Return ipad mini. Win?
Sent from my SCH-I545 using Tapatalk 4
patrickoneal said:
Edited to add: Thanks for the reply and the information.
Well, that sucks.
As far as I know, Google advertised this as working with Verizon when it was launched. Now they're saying next to nothing about it.
So, if I want to activate this as an add-on tablet at $10/month, I have to buy the Nexus 7, some other used Verizon tablet off ebay, activate it and swap the SIM. I may be incorrect, but I'd bet you couldn't sell off the other tablet and let someone else activate it using this method, unless the SIM isn't attached to the serial number in Verizon's system.
No offense intended, but I believe this is Verizon being stubborn. The tablet obviously functions on their network, but they aren't willing to supply a SIM and simply activate it.
Please let us know if you're successful in getting it activated without swapping a SIM from some other device. I can't be the only one interested in getting this going, but I'm not going to order one until I know it works.
Click to expand...
Click to collapse
No offense taken, though let me clarify what I meant in my post by it being a technical limitation.
The serial numbers on the Nexus 7 are for GSM devices (IMEI's starting with 35xxx). Verizon's system does not recognize these serial numbers to work on their network. The system looks for ESN numbers (usually starting with 99000xxx) for a CDMA network, then asks for the ICCID (SIM ID) for the LTE SIM card. The Nexus 7 doesn't have a CDMA radio in it at all, which Verizon's network still needs in a device for it to complete the activation process.
Once activated, that SIM can be moved into another compatible device and work beautifully as Droid Life showed already, but that's not the issue we're having. Your described scenario is what I'm going to try for my buddy this weeked, but I have a feeling it won't work.
I don't think d11dog11's suggestion won't work either A) because the iPad Mini uses a nano SIM (4FF), B) because when the iPad is returned, the system defaults to disconnecting the number that was activated on that device, and C) you'll still get nailed with a restocking fee.
Indeed, this sucks!
LTE Results are in
Here's my download experience from a downtown San Francisco rooftop:
T-Mobile USA LTE:
SpeedTest: 43 ms 8.39 down 1.23 up Mb/s
signal: -104 dBm 36 asu rsrq -9 dB
T-Mobile HSPA:
SpeedTest: 73 ms 9.03 down 0.78 up Mb/s
signal: -104 dBm 35 asu rsrq -8 dB
Verizon Wireless:
SpeedTest: 196 ms 0.481 0.265 Mb/s <<== SUCKS BIG TIME! 2G Speed?
Signal -73 dBm 67 asu -12 dB
Comcast Wi-Fi: 18 ms 27.274 7.880
T-Mobile is on the higher frequency that would give spottier coverage, but they are doing quite alright.
Verizon sucks ass. A year ago everybody but Verizon looked like clowns. Today (starting about six months ago) the clown is Andy MacLeod, CTO of the Verizon Wireless partnership. How could they possibly fail?
San Francisco is the most densely populated area outside Manhattan, and this dude needs to pay attention. If you stay up until 1 am on a weekday, Verizon might give you 8 Mb/s down. The sucky area is not only downtown, as a matter of fact, I don't now of a good area anymore. A year ago it was 18 Mb/s greatness 24/7. There's crazy talk of a high-capacity overlay on band 4, but we got none of that, and one might wonder how this can go on for months on end. I canceled the day I got the Nexus 7 LTE. Nexus 5 will support everyone but Verizon, i'll get that one, too: hello Sprint!
The included T-Mobile SIM is a broadband pass that gives you 30 days/2 GB of HSPA or LTE but no voice.
Sensorly, SignalChecker and Open Signal are not good for speed test, so stick with SpeedTest.
PhoneGeek said:
Nexus 5 will support everyone but Verizon, i'll get that one, too: hello Sprint!
Click to expand...
Click to collapse
One reason why it's less likely that Sprint will be supported on the same unlocked unit as GSM carriers: Sprint's LTE devices do not store the CDMA subcriber identity on the SIM card like Verizon does. Their Androids tend to have an internal non-removable SIM, and their iPhones have a SIM that only stores the LTE identity. So when two Verizon iPhone users swap SIMs, the phone numbers follow suit completely. When two Sprint iPhone users swap SIMs, the phone numbers remain on the devices but the LTE identities swap which must be confusing for the phone.
Nexus 5 on Sprint, AT&T and T-Mobile
The FCC publish on the Nexus 5 (LG D820) removes any doubt of it not being a Sprint phone. It’s a herkulean effort to support all their LTE bands, which I believe nobody has done yet. It quacks like an LG G2 but has a different display size from all other LG 8xx submissions. And then then was the KitKat leak, conveniently 2 days before the FCC published it, where there was an LG logo. Google must start shipping before Christmas, and September plus two months is November.
The likelihood that Google would put out a Sprint-only phone is zero.
The likelihood of Sprint kissing the feet of anyone putting out a Nexus phone on their network is really high.
The rest is engineering.
AT&T didn't work on LTE only HSPA+
I just bought hey Nexus 7 LTE from Best Buy yesterday.when I tried to activated through AT&T it activated but it only showed H in the signal strength menu bar. when I called AT&T customer supportTo provision it for LTE they said it wasn"t in their system and they wouldn't help me so I returned it.
needless to say I am very disappointed anybody else have the same issue?
oilpressure said:
I just bought hey Nexus 7 LTE from Best Buy yesterday.when I tried to activated through AT&T it activated but it only showed H in the signal strength menu bar. when I called AT&T customer supportTo provision it for LTE they said it wasn"t in their system and they wouldn't help me so I returned it.
needless to say I am very disappointed anybody else have the same issue?
Click to expand...
Click to collapse
That's strange, considering there's an AT&T option on Play Store. You returned the tablet or cancelled the SIM?
You could try ordering from Play Store instead with the bundled AT&T SIM. Maybe that one will be provisioned properly for LTE.
Sent from my Nexus 7 using Tapatalk 4
Picked up the new Nexus 7 LTE (2013 edition) and popped in my Verizon micro-SIM. Everything worked great for a few days. Just got a notification in my tray asking me to register my device with the Verizon Network? I clicked the link, it opened my browser and went to some Verizon site, but the page didn't load. I couldn't receive/send any data or even pick up a signal.
When I removed and re-insert the SIM and rebooted the device, it would pick up a cellular signal for a few minutes, then would drop signal.
I put the SIM back in my GS3, it registered with the network and got signal on the phone. I then re-inserted the SIM into the Nexus 7 and have LTE service once again.
Anyone else have this problem?
studiddie said:
Picked up the new Nexus 7 LTE (2013 edition) and popped in my Verizon micro-SIM. Everything worked great for a few days. Just got a notification in my tray asking me to register my device with the Verizon Network? I clicked the link, it opened my browser and went to some Verizon site, but the page didn't load. I couldn't receive/send any data or even pick up a signal.
When I removed and re-insert the SIM and rebooted the device, it would pick up a cellular signal for a few minutes, then would drop signal.
I put the SIM back in my GS3, it registered with the network and got signal on the phone. I then re-inserted the SIM into the Nexus 7 and have LTE service once again.
Anyone else have this problem?
Click to expand...
Click to collapse
Bump I'm wondering this same thing had mine one day but wandering how long they will let it work?
cliftonrouse said:
Bump I'm wondering this same thing had mine one day but wandering how long they will let it work?
Click to expand...
Click to collapse
I've had mine in my tabet for about the past 5 days. The only thing that has changed is when I login to my VZW account, it shows an Unknown device. However, it still works. I am planning to leave my sim in for as long as it will let me. Great tablet.
So I got my pixel xl from Google today. It works but I am on T-Mobile and it will not connect to LTE band 4 or 12 which are in my area. I have an ATT SIM for my work which I popped in and it works fine. That said without driving around Atlanta to try to find B2 I cannot tell if it is T-Mobile or the phone. Is anyone else on T-Mobile getting LTE connection at all?
So news today I can connect to LTE. Yesterday when I got the SIM in using *#*#4636#*#* I would get zero reception forcing LTE only. The phone would only connect to UMTS/HSPAP. Today after several restarts and calling T-Mobile and Google support it is now working. Here is what I did.
First Google is saying the update is supposed to affect LTE connecting issues.
Second make sure your SIM is properly registered with your provider. They should elevate the issue to higher tech support to have them look into it. This takes up to 24 hours.
Third go to your dialer do the *#*4636#*#*, go to phone info and change the preferred network type to LTE/UMTS or LTE/WCDMA (I haven't seen a difference between them). (This info is in other threads) Then restart your phone.
The problem seems to be how the phone determines what bands the network provider uses. It defaults to CDMA as the voice connection. For me this meant the phone was always connecting to UMTS only. It seems the firmware has some kind of default setting when it senses an error out the gate. The APN settings and preferred network settings needed to be updated and the phone restarted for it all to work. I now connect to band 4 LTE in my area. I hope this helps others.
I am also getting slow data speeds on my pixel XL connected to t mobile
My XL seems to get pretty consistent LTE service and good speed on T-Mobile.
LTE in Chicago working well.
Sent from my Pixel XL using Tapatalk
LTE in minnesota working fine.
Sent from my Pixel XL using Tapatalk
Google "Pixel LTE band 4 issue"
Weird. I'm getting pretty awesome Band 4 coverage in So. Cal. I also get Band 12 here, but Band 4 is what my phone tends to be connected to, which is fine since it tends to be significantly faster.
I'm in Oklahoma on t mobile getting slow connection compared to my friends. They each have a galaxy s6 edge and get between 70-80 MBs down sitting right next to me. I'm getting 14 MBs down. I just left sprint today for slow connection. Hoping to find a way to get this resolved ASAP.
mnguyen127 said:
Weird. I'm getting pretty awesome Band 4 coverage in So. Cal. I also get Band 12 here, but Band 4 is what my phone tends to be connected to, which is fine since it tends to be significantly faster.
Click to expand...
Click to collapse
I only experience the issue in downtown Toronto area and I contacted my carrier, Telus, in Canada. They confirmed that network signal in such area is mainly LTE band 4...
Just an FYI for those with the same issue. Google has asked for my shipping address after contacting them about the issue.
micah_675 said:
Just an FYI for those with the same issue. Google has asked for my shipping address after contacting them about the issue.
Click to expand...
Click to collapse
Which means replacement is on its way?
Not yet I'll update the thread when I get word.
I hope that result you issue, theres a lot of people with problems with LTE band 4 around the world
https://productforums.google.com/forum/#!msg/phone-by-google/OxkJ1Sn6i5c/E_2n5dFTBgAJ
micah_675 said:
Not yet I'll update the thread when I get word.
Click to expand...
Click to collapse
Have you tried swapping SIM cards?
I pulled the sim out of another working TMO iPhone6s and my PIXEL got LTE right away.
Have an update and updated the main post.
micah_675 said:
Have an update and updated the main post.
Click to expand...
Click to collapse
Thanks. I changed mine to LTE/WCDMA. Will know how it goes next week.
All seems to be working on my end.
I was having delays in mms being sent. I was using the default APN. About a week ago I changed the APN to the one recommended by T-Mobile. Mms sends instantly now just about. I don't think it's effected much on LTE but I didn't have problems before. Make sure your on the proper APN
I sure hope there isnt a recall..My XL hasnt even shipped yet and im on Tmo
I spoke with a t-mobile rep yesterday who helped me get my issue resolved. My main apn was set up incorrectly. Now I am connected to LTE and not just hspa+. I get generally good speeds most everywhere and I have tower right by my house that must go fairly unused.
Darn, looks like this awesome phone doesn't support Band 13, is there any chance we can get this phone on Verizon's network?
cap1tal1sm said:
Darn, looks like this awesome phone doesn't support Band 13, is there any chance we can get this phone on Verizon's network?
Click to expand...
Click to collapse
I'm not a expert but if there will be different version of the phone, like Europe, Asia and America, probability one of this version gonna have the network. I think..
razor does say it won't work on any CDMA networks like Sprint or verizon
Sent from my SM-G930F using Tapatalk
I ordered one, should be here soon. I'm on VZW so I'll check it out.
Sent from my Pixel 2 XL using Tapatalk
skinnytoo2 said:
I ordered one, should be here soon. I'm on VZW so I'll check it out.
Sent from my Pixel 2 XL using Tapatalk
Click to expand...
Click to collapse
From Razer's website.... Wish you luck though and curious to what you find out.
What mobile networks will the Razer Phone work with?
The Razer phone will work with GSM networks, like AT&T, T-Mobile, and their subsidiaries. It will NOT work on CDMA networks like Verizon and Sprint.
chanter100 said:
From Razer's website.... Wish you luck though and curious to what you find out.
What mobile networks will the Razer Phone work with?
The Razer phone will work with GSM networks, like AT&T, T-Mobile, and their subsidiaries. It will NOT work on CDMA networks like Verizon and Sprint.
Click to expand...
Click to collapse
yeah cdma is a dying tech, even verizon going gsm by 2019 i hear
skinnytoo2 said:
I ordered one, should be here soon. I'm on VZW so I'll check it out.
Sent from my Pixel 2 XL using Tapatalk
Click to expand...
Click to collapse
You get it yet? Any luck???
I am on a Grandfather Verizon plan, and I can swap my sim. I get 4G data, but no Cellular. But if you dont want calls to disturb you, this is perfect.
Cheers
iambedook said:
I am on a Grandfather Verizon plan, and I can swap my sim. I get 4G data, but no Cellular. But if you dont want calls to disturb you, this is perfect.
Cheers
Click to expand...
Click to collapse
Same here. Data and text work, but no voice. It's weird because the phone rings and then doesn't connect.
Sent from my Pixel 2 XL using Tapatalk
chanter100 said:
From Razer's website.... Wish you luck though and curious to what you find out.
What mobile networks will the Razer Phone work with?
The Razer phone will work with GSM networks, like AT&T, T-Mobile, and their subsidiaries. It will NOT work on CDMA networks like Verizon and Sprint.
Click to expand...
Click to collapse
I will tell you. The answer is no. I'm in Korea KT is CDMA. The data side works, UMTS B1 & LTE B1 B2 & B8 but the voice calls do not work. In phone drops even LTE if/when I attempt to make a call. Calls over Wifi isn't an option either since my carrier doesn't support it. Over here everyone uses VOIP anyways. Im not bothered by the lack of calling I rarely even use my 'phone' anyways. Plus I'm hoping to get back to the states soon and I will be back on AT&T.
Sent from my Razer Phone using XDA-Developers Legacy app
Verizon solution
cap1tal1sm said:
Darn, looks like this awesome phone doesn't support Band 13, is there any chance we can get this phone on Verizon's network?
Click to expand...
Click to collapse
I purchased the Razer phone and am using Verizon with it. There is a work around that their tier 2 tech team can do. They add your line just on their LTE(GSM) network ( No band 13 CDMA is utilized). So if you are in an area that has good to great LTE signal then you can get the phone. Mine works great at work and outdoors. My only issue is at home. I always had one bar with all my other phones and now I have no service. I am waiting for a Samsung 4g LTE extender from Verizon so that I can correct that issue.
Rumor has it, Verizon will make the shift to just LTE by the end of 2018. If and when this happens, CDMA band and cellphones will no longer work with their network.
Hope I helped anyone who has the phone or wants to buy it. Merry Christmas/Happy Holidays.
Ok I got mine working on LTE as well but there's no phone capabilities. Sure u can send text and surf the internet but u can't make phone calls.
eriknors said:
Ok I got mine working on LTE as well but there's no phone capabilities. Sure u can send text and surf the internet but u can't make phone calls.
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You can. Verizon needs to configure it on their end. I made calls all day today.
Xzoom13 said:
You can. Verizon needs to configure it on their end. I made calls all day today.
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How did u talk to tier 2? cause most reps don't know their head from a hole in the ground
And if that's the case any LTE phone should work on their Network right?
eriknors said:
How did u talk to tier 2? cause most reps don't know their head from a hole in the ground
And if that's the case any LTE phone should work on their Network right?
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Pls give us a heads up if you get it working.
eriknors said:
How did u talk to tier 2? cause most reps don't know their head from a hole in the ground
And if that's the case any LTE phone should work on their Network right?
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I used Verizon's live chat initially. Reason for this is I was able to save the conversation and use it as a reference when I had to call back and got another rep. Also, good way for the tier 2 tech team to catch up. It took some time and persistence to get it right. Once the chat rep exhausts all their troubleshoots, they will escalate it to tier 2. A threat about me leaving and going elsewhere was used on one occasion.
It did take time and patience but I think the phone is worth the trouble. My Razer works just as well as my GS 7 edge. Just a reminder. It is on LTE only, so if you hit an area without LTE you will not function.
Xzoom13 said:
I used Verizon's live chat initially. Reason for this is I was able to save the conversation and use it as a reference when I had to call back and got another rep. Also, good way for the tier 2 tech team to catch up. It took some time and persistence to get it right. Once the chat rep exhausts all their troubleshoots, they will escalate it to tier 2. A threat about me leaving and going elsewhere was used on one occasion.
It did take time and patience but I think the phone is worth the trouble. My Razer works just as well as my GS 7 edge. Just a reminder. It is on LTE only, so if you hit an area without LTE you will not function.
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I did my own questioning with this and simply stuck my SIM card from my Google phone into my Razer and for while it worked but I noticed it didn't stick.
So I called Verizon and they told me that because my sim card was registered to my Google phone I would need to go and get a new sim and stock it into the Razer and it would then work on LTE and would stick
eriknors said:
I did my own questioning with this and simply stuck my SIM card from my Google phone into my Razer and for while it worked but I noticed it didn't stick.
So I called Verizon and they told me that because my sim card was registered to my Google phone I would need to go and get a new sim and stock it into the Razer and it would then work on LTE and would stick
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I am going to say no and you should try live chat again. I had ported out when I first got this phone back around Thanksgiving and I couldn't stand it and wanted back in to Verizon. When I came back in, they activated a new sim using a pixel 2, popped it in my phone and did some configs on their end. You do not need a new sim if your current sim is on a phone that has LTE service with same OS and on Verizon already.
What do u have ur settings set to because where I was verison couldn't get it working
It's HD1907 T-MOBILE. What I need is HD1905. He sent me the wrong one.
I only realized a few hours ago I had no mobile data. I had got calls and texts to work this morning.
After spending 45 minutes on the phone with AT&T they concluded my phone is not recognized as LTE compatible. WTF? It's not even connecting to 3g.lb
I've been buying unlocked phones for years. My last phone was OP5T. I've never experienced anything like this.
I'll probably take it to the corporate store tomorrow but doubt it'll help. Has anyone had problems with AT&T and this phone?
I'm just putting it out there, hoping somebody has an idea...
AT&T worked for me, excellent data speeds, and great signal. But at times it would go from 4 bars to absolutely no signal or data, and lots of dropped calls. After that I went to Verizon, not as good of signal, slower data, but no dropped phone calls or mysterious total loss of signal in an area where it should have been 4 bars.
Droid_Nut said:
AT&T worked for me, excellent data speeds, and great signal. But at times it would go from 4 bars to absolutely no signal or data, and lots of dropped calls. After that I went to Verizon, not as good of signal, slower data, but no dropped phone calls or mysterious total loss of signal in an area where it should have been 4 bars.
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I'll bet if you look in the settings your model is HD1905 or the global model, not sure the number.
Actually if you could take a look for me and post back here that'd be good. It most likely won't make a difference but I'm curious.
KLit75 said:
I'll bet if you look in the settings your model is HD1905 or the global model, not sure the number.
Actually if you could take a look for me and post back here that'd be good. It most likely won't make a difference but I'm curious.
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Yes I have the HD1905, but you can totally forget about vowifi with any provider except for T-Mobile. I tried them all, I even had a tech from VZW work diligently to try and get vowifi working. I told him to try and add my IMEI to the approved list, and that did not work either. As far as AT&T, they did not give me the time of day, they just told me I needed and AT&T device, period.
Droid_Nut said:
Yes I have the HD1905, but you can totally forget about vowifi with any provider except for T-Mobile. I tried them all, I even had a tech from VZW work diligently to try and get vowifi working. I told him to try and add my IMEI to the approved list, and that did not work either. As far as AT&T, they did not give me the time of day, they just told me I needed and AT&T device, period.
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You mean Verizon when you say VZW?
I'm just confused as to how he would be able to add it to the list of approved devices.
Anyway it's BS. If the carrier supports the phone, and the phone is capable of VOLT!/WIFI CALLING, it should work.
KLit75 said:
You mean Verizon when you say VZW?
I'm just confused as to how he would be able to add it to the list of approved devices.
Anyway it's BS. If the carrier supports the phone, and the phone is capable of VOLT!/WIFI CALLING, it should work.
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Yes Verizon. I have heard hear many times on this site, that phones are blocked from wifi calling by the IMEI, I or they could be wrong.
Vowifi works on the unlocked Pixel, but are they going to butt heads with Google? Volte works fine, I got a network extender, and I can use google voice to make calls over wifi if I really need to.
If vowifi is a must, get an approved phone, that is all you can do.
Droid_Nut said:
AT&T worked for me, excellent data speeds, and great signal. But at times it would go from 4 bars to absolutely no signal or data, and lots of dropped calls. After that I went to Verizon, not as good of signal, slower data, but no dropped phone calls or mysterious total loss of signal in an area where it should have been 4 bars.
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I worked at AT&T until a few months ago. I can tell you confidently that their tech support is a bunch of dummies. Employees have their own tech support line to call and that one is just as bad. They would routinely tell customers they needed to go to a store to have something done. Then they'd get to the store to find out we literally cannot do that at the store. Stuff like that was super common. One of them even bet me $1,000 that iPhones DON'T reboot when they update, which we all know is all the way wrong.
I halfway think support tells people that stuff on purpose to try to get them to buy something from AT&T. God, I could rant about that place for hours lol
redemptionx11 said:
I worked at AT&T until a few months ago. I can tell you confidently that their tech support is a bunch of dummies. Employees have their own tech support line to call and that one is just as bad. They would routinely tell customers they needed to go to a store to have something done. Then they'd get to the store to find out we literally cannot do that at the store. Stuff like that was super common. One of them even bet me $1,000 that iPhones DON'T reboot when they update, which we all know is all the way wrong.
I halfway think support tells people that stuff on purpose to try to get them to buy something from AT&T. God, I could rant about that place for hours lol
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Maybe you can answer this for me. Just because a T-MOBILE locked phone is able to make calls and texts on AT&T, does that automatically mean it should be able to connect to mobile data?
I was able to get it to make calls after a refresh signal was sent out, but it could not connect to mobile data . My sim is fine. I even popped it my son's Pixel 3a and LTE started immediately.
The seller is saying the fact that it was able to make calls means it is able to connect to mobile data. And I should take it to AT&T before returning it. I don't think he's scamming. He says he has the same phone on AT&T. And he's sold Hundreds of them. That kinda checks out based on reviews and some of those people do report it works with AT&T.
These phones are hd1907 T-Mobile but supposedly OnePlus unlocks them before sending them out to some sellers. I sort of believe the guy but is it true? If it were locked to T-Mobile could I get it to make phone calls?
Obviously I'm not talking about a hack. Because I thought locked was locked. Is it possible for a locked T-Mobile phone to make calls on the AT&T network?
Also I got AT&T to make it work but once I removed the sim/reinsert it, the thing displays weird behavior. Wifi goes in and out. It forgets the apn settings that were set prior.
redemptionx11 said:
I worked at AT&T until a few months ago. I can tell you confidently that their tech support is a bunch of dummies. Employees have their own tech support line to call and that one is just as bad. They would routinely tell customers they needed to go to a store to have something done. Then they'd get to the store to find out we literally cannot do that at the store. Stuff like that was super common. One of them even bet me $1,000 that iPhones DON'T reboot when they update, which we all know is all the way wrong.
I halfway think support tells people that stuff on purpose to try to get them to buy something from AT&T. God, I could rant about that place for hours lol
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I agree, ATT was the most horrible experience I ever had. Tracfone may have even had a better customer support.
Verizon CDMA service may be antiquated, but their customer service and tech support is 2nd to none.
KLit75 said:
Maybe you can answer this for me. Just because a T-MOBILE locked phone is able to make calls and texts on AT&T, does that automatically mean it should be able to connect to mobile data?
I was able to get it to make calls after a refresh signal was sent out, but it could not connect to mobile data . My sim is fine. I even popped it my son's Pixel 3a and LTE started immediately.
The seller is saying the fact that it was able to make calls means it is able to connect to mobile data. And I should take it to AT&T before returning it. I don't think he's scamming. He says he has the same phone on AT&T. And he's sold Hundreds of them. That kinda checks out based on reviews and some of those people do report it works with AT&T.
These phones are hd1907 T-Mobile but supposedly OnePlus unlocks them before sending them out to some sellers. I sort of believe the guy but is it true? If it were locked to T-Mobile could I get it to make phone calls?
Obviously I'm not talking about a hack. Because I thought locked was locked. Is it possible for a locked T-Mobile phone to make calls on the AT&T network?
Also I got AT&T to make it work but once I removed the sim/reinsert it, the thing displays weird behavior. Wifi goes in and out. It forgets the apn settings that were set prior.
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It should have no trouble using data BUT you'll have to change the phone's APN settings to match your carrier before you can. You can google it and find them. It's not hard at all to change. Somewhere under the "network" settings.
Someone correct me if I'm wrong, but as I've understood it the phone will keep trying to access the previous carrier's data network, which is why you didn't have data. But as said above the APN settings should fix that.
redemptionx11 said:
It should have no trouble using data BUT you'll have to change the phone's APN settings to match your carrier before you can. You can google it and find them. It's not hard at all to change. Somewhere under the "network" settings.
Someone correct me if I'm wrong, but as I've understood it the phone will keep trying to access the previous carrier's data network, which is why you didn't have data. But as said above the APN settings should fix that.
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If I told you the whole story, which started on Friday morning and in the end involved 7 AT&T employees, 6 on the phone and 1 in the store, it'd probably be removed because it's spam. Too long of a story.
But in the end it didn't get to connect to mobile data..at least not consistently. I took it to the store. The guy removed the Sim reset it, turned it off and boom! - LTE, calls and texts. His theory was it takes a little while for it to unlock and get set so when I tried it the other night it wasn't working.
I was happy because it literally took 5 minutes. I ran some errands and was out for like another 2 hours. Everything was working. Some point between the store and my driveway, the signal was gone. I never got it back. Of course I tried reset, remove Sim, reboot, change apn settings.
I called AT&T... the first woman didn't even know what CDMA and GSM was. I politely got her to transfer me to the guy who 'knows his stuff'. He got it to make calls again, but in the end concluded this device can't work on this network. I didn't wanna argue anymore. He had a BS answer for everything including 'If it doesn't work, why DID it work just a half hour ago?'
He said I could try getting a new sim. They have no idea. My son's sim won't work on this phone but pop it in my old phone and it works. And my sim works in his phone. It's not the sim. I know it.
KLit75 said:
It's HD1907 T-MOBILE. What I need is HD1905. He sent me the wrong one.
I only realized a few hours ago I had no mobile data. I had got calls and texts to work this morning.
After spending 45 minutes on the phone with AT&T they concluded my phone is not recognized as LTE compatible. WTF? It's not even connecting to 3g.lb
I've been buying unlocked phones for years. My last phone was OP5T. I've never experienced anything like this.
I'll probably take it to the corporate store tomorrow but doubt it'll help. Has anyone had problems with AT&T and this phone?
I'm just putting it out there, hoping somebody has an idea...
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That's strange as they both litterly have the same bands besides 71 that 1907 has
This is att bands and oneplus bands
If u haven't tryed I would recommend using the failed to go to your settings and toggle around there all bit make sure it's set for north america
rob420p said:
That's strange as they both litterly have the same bands besides 71 that 1907 has
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I took it back to AT&T yesterday. There was someone in front of me so I sat down, removed the sim from my working phone, popped it in the op7t... instant lte, calls & texts. The same thing happened the day before I went to at&t. It worked perfectly well there in the store and even 2 towns away but not m my neighborhood which DOES connect to LTE, has for years on every phone we've had.
The tech (if you can really call him that) updated the sim. That got it done. I've had a working phone for 24 hours. BUT no LTE. It only connects to H+.
I haven't had time to call or go back to the store, but I'm hoping it's an easy fix. This has been the weirdest week I've ever had dealing with a phone. I've learned that AT&T doesn't know what they're doing. I still can't believe I needed to explain what GSM and CDMA was to one of the people on the call.
I'm gonna try a few things tonight after work.
KLit75 said:
I took it back to AT&T yesterday. There was someone in front of me so I sat down, removed the sim from my working phone, popped it in the op7t... instant lte, calls & texts. The same thing happened the day before I went to at&t. It worked perfectly well there in the store and even 2 towns away but not m my neighborhood which DOES connect to LTE, has for years on every phone we've had.
The tech (if you can really call him that) updated the sim. That got it done. I've had a working phone for 24 hours. BUT no LTE. It only connects to H+.
I haven't had time to call or go back to the store, but I'm hoping it's an easy fix. This has been the weirdest week I've ever had dealing with a phone. I've learned that AT&T doesn't know what they're doing. I still can't believe I needed to explain what GSM and CDMA was to one of the people on the call.
I'm gonna try a few things tonight after work.
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That is strange and pethetic the att peaple.dont know what they are doing.if I have time later I'll try to research she if anything comes out
rob420p said:
This is att bands and oneplus bands
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Thanks for sharing, but I've never really needed to mess around with the settings as far as mobile data goes. It either works out of the box, or at most I'll need to put the apn in manually on some custom roms, but even that's rare.
How does the info you provided apply to my problem. I know the phone can connect to lte. It was connecting briefly on Monday afternoon and while I was at At&T yesterday, it connected before they updated the sim.
Is there something I can do with this? It's a sincere question. I'm not sure if I can apply it somehow. Thanks
KLit75 said:
Thanks for sharing, but I've never really needed to mess around with the settings as far as mobile data goes. It either works out of the box, or at most I'll need to put the apn in manually on some custom roms, but even that's rare.
How does the info you provided apply to my problem. I know the phone can connect to lte. It was connecting briefly on Monday afternoon and while I was at At&T yesterday, it connected before they updated the sim.
Is there something I can do with this? It's a sincere question. I'm not sure if I can apply it somehow. Thanks
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I think his point was to show that the OP7T does in fact work on all AT&T bands. Normally you don't need to do anything with this if the SIM is provisioned correctly.
What are the chances that you are on the edge of the local AT&T LTE signal so it drops to H+ because that's a stronger connection? At the AT&T store the LTE signal is stronger so the phone is favoring that one. Some phones are more sensitive to signals than others (or more aggressive at switching to a stronger band).
Try using a program like "LTE Discovery" and see what bands you actually are connecting to. It can also let you know what is going on in your area with tower location.
Lost Dog said:
I think his point was to show that the OP7T does in fact work on all AT&T bands. Normally you don't need to do anything with this if the SIM is provisioned correctly.
What are the chances that you are on the edge of the local AT&T LTE signal so it drops to H+ because that's a stronger connection? At the AT&T store the LTE signal is stronger so the phone is favoring that one. Some phones are more sensitive to signals than others (or more aggressive at switching to a stronger band).
Try using a program like "LTE Discovery" and see what bands you actually are connecting to. It can also let you know what is going on in your area with tower location.
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I'll try that. Thanks.
That's what I said but the guy at the store said it's really not a stronger signal at the store. Plus I know I can get LTE at my house and in the store because all our other phones connect, even this one, briefly at the at&t store.
The seller have me a code to input into the dialer but I'm waiting for tomorrow to put it in. It's my day off. If something goes wrong it won't be a huge deal. I will look into what you sent at some point though.
Droid_Nut said:
Yes I have the HD1905, but you can totally forget about vowifi with any provider except for T-Mobile. I tried them all, I even had a tech from VZW work diligently to try and get vowifi working. I told him to try and add my IMEI to the approved list, and that did not work either. As far as AT&T, they did not give me the time of day, they just told me I needed and AT&T device, period.
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Your posts are bouncing between VoLTE & VoWiFi.
LTE bands and VoLTE work fine on Verizon's network.
Verizon allows VoWiFi on the OP 8's that they sell. They will not activate VoWiFi on the OP 7 series, the claim is that the phone did not go through their security testing. IIRC VZW doesn't allow VoWiFi on any outside phone.