I currently have two HTC M8's that i have activated on AT&T. They have worked flawlessly for a long time, but I do have one current lingering issue on both devices. As of now, I am unable to access most google services that run off of the google.com domain, but only when i am connected to LTE. This includes most acount syncing capabilities, using the play store, using google search, or even just accessing google.com in a browser. All the while i still retain full access to any other site/services. All of this functionality works just fine on HSPA+ and wifi. Also to make it even more complex, It only seems to be an issue when the phone is using LTE band 17, when using LTE band 2 it works just fine. To add one more bit of oddity to the situation, a tracert from the phone to google.com goes through just fine with a low ping.
Things i have done to remedy the situation/rule out a carrier issue:
New sim card.
My sim card will access the play store just fine on another AT&T phone.
Used a VPN for a different route.
Factory reset through recovery menu.
Tracert to google.com, play.google.com works fine.
Edit1: Just thought to try something else. Set up wireless hotspot on my phone and connected my laptop. All google websites work just fine through there and tracert shows same results.
Sent in a ticket to HTC about it and they said they forwarded it to their engineers and i should be getting a call in a week with "something".
Im kind of at a loss and im open to any suggestions or ideas.
Related
I'll be in Malaysia next week with my trust nexus and will have internet (via an xcom global mifi) and was hoping that GPS would work without a phone signal. Last time I traveled to Germany with my sprint touch pro 2 I learned the hard way that a 15min lock time made the phone useless without a signal. Any ideas?
Also I was planning on forwarding my google voice number to my skype mobile number and just running skype for all calls- sound like a good solution? thanks in advance
As long as you have an internet connection it won't take the long time to lock. Doesn't have to be a cell connection, WiFi will do just fine.
GV forwarding to Skype should work just fine too. Just make sure the Skype app is set to run in the background.
I actually downloaded NavFree from the playstore (there's 2 version; one for USA and one for international). You will have to download the maps to your phones internal storage prior to running the nav, but it worked for me flawlessly here in Cali, USA. Don't even have a sim card in my Nexus and I got it to guide me without a hick up. Almost instant lock too.
thanks!! 2 more questions
1) I couldn't find a map for Malaysia for Navfree- any suggestions?
2) Do you think I could put the sim card from the xcom global mifi into my nexus and use the APN setting to get data directly on my phone? I will give it a try when I get there
Requires a lot more work if you are not running a custom rom...
Upgrade to a custom jelly bean rom, then use the new version of Google maps which will allow you to save maps offline (no data connection)
Hey, everyone. Hopefully someone out there will be able to help me resolve this issue. They have once before, but I just can't find the thread that the solution was posted on. My problem is this:
I have an unlocked, GSM Galaxy Nexus on the T-Mobile $70 unlimited plan. When I turn on my tether, it will connect to my computer, but it will not give me access to the internet at all. What's different this time around is the fact that there isn't an upsell message presented to me anymore like it used to be when I tried tethering. Now, my computer just connects and says "limited connection"/"no internet access". I know it's not the ROM I'm using (CM11KitKat by @PlayfulGod) because everyone else seems to be tethering just fine. It's not my computer either; I've tried connecting to other devices (phones, tablets, even other computers) and it's no internet access on them either. So I know it's the T-Mobile block on tethering. Last year, when I encountered this issue, I was told to use PDAnet+ along with some other app (with some weird, foreign name) to hide my data traffic. That helped me bypass just fine. My issue now is that I don't recall that foreign app's name in order to download it. It worked perfectly, and I need that again to see if it'll work. Can anyone help me figure this out, or even offer up another working solution?
Btw, that foreign app worked by pinging my phone's IP or data (or whatever) to another country or another place in general. I guess it did that to mask my data traffic. T-Mobile can't block something that's not in America.
Sent from my Galaxy Nexus using Tapatalk 4
So, I just bought an HTC One M8 unlocked last about a week ago from HTC. My carrier is Consumer Cellular, an AT&T MVNO.
I spend a lot of time on Wi-Fi, but I do use mobile data pretty often, too, and most of the areas I'm in have LTE coverage.
The other day, I found that some apps do not work over LTE, namely: Google Now, Google Play Store, Soundhound, Twitter, and MightyText. However, while I have these issues, I can still access the web through Chrome, stream music using Google Play Music, etc. If I switch from LTE to WCDMA or WiFi, everything works fine.
(By do not work, I mean Google Now says No Connection, the Play Store says Connection Timed Out, Twitter says Loading... indefinitely, etc.)
My brother is also on Consumer Cellular's LTE (with a Nexus 5), with the same APN settings, and he's able to access everything fine.
I called Consumer Cellular and they flipped some switches on my data, but that didn't help. They directed me to HTC.
HTC rep talked to some Tier 2 people, and the conclusion was that I'd have to send in my phone. He then asked me the dreaded question: "Did you root the phone?" Being the honest little **** that I am, I said I unlocked the bootloader and installed a custom recovery, but that this issue occurs even after relocking the bootloader and flashing the stock recovery. He's not having it, and says that worst case the repair would cost upwards of $300 (for a motherboard), and I'm on the hook for shipping costs. They have my name, phone number, email and IEMI.
So, Consumer Cellular thinks it's a hardware issue, HTC wants to repair it but will charge me and probably has on file that I basically voided my warranty. I've tried factory resetting and flashing my totally stock backup, but the problem persists.
How ****ed am I?
I'm having a really strange problem that I'm struggling to solve with search, Google, etc. If I'm connected to 3G and try to either download an app or update from Play or stream or download from Google Music then I'll get a few MB in at it will grind to a virtual halt. I'm on the verge of switching networks to see if my supplier (Virgin UK) is throttling Google for some reason except I'd have expected that to have turned up in my searches.
Other services seem to be fine, e.g. Spotify, and if I connect to a VPN then after a couple of minutes the download will take off again. No problems at all on wi-fi.
I'm S-Off, SuperCID, running Skydragon 9 on 4.16.401.10 but had the same problem on ARHD. Have tried full wipes, checked APN settings, played with 'Download over wi-fi only' settings in Google Music, turned on/off various power saver settings. I'm stuck!
Long time lurker. Hello all.
I'm having the exact same issue with a rooted z1, ressurection remix lollipop ROM on Virgin Mobile. A VPN unthrottles the connection but this is not always practical.
A family member has also found his IPhone 5S on Virgin Mobile has the same issues connecting to the App Store and Google services.
Tried 2 different ROMs, multiple APN's to no avail. Virgin is a virtual network piggy backing on EE. Evidence online from the Virgin support forum suggests EE customers do not suffer the same throttling, pointing to a Virgin specific strategy/issue.
Any ideas as to reasons for or practical workarounds from the XDA community?
Thanks in advance.
Edit to add - as per OP, issue is only apparent on a mobile network connection I.e 3G, HSPA etc.
Anybody noticed the servers being down in Europe? Cannot check for Android updates on any Samsung device.
It seemingly works, checks and says software up to date
What country you in?
Yes. It happened today. Now it's good.
My Samsung devices are still not able to reach update servers.
Try with wifi off, just data on.
lol. it works on 4g. What is going on?
big_ipaq said:
lol. it works on 4g. What is going on?
Click to expand...
Click to collapse
thats normally down to a network node being down, basically every ISP links to sites through a bunch of servers and all of them use different routes, if your home broadband provider is trying to route through a failing/overloaded/faulty server it will show errors on a bunch of sites that connect via that server. EE had it a while back with an Amazon server centre it took out loads of sites but using a Proxy or different provider you could access the sites as your routed round the problem server EE was using.
it's the same reason some ISP's will see a site as down while others will see it as fine, best way to check is if you can try with a different service provider normally achieved by swapping from mobile to wifi data unless your phone and wifi are from the same provider then chances are both will have the same problem.
Got it, makes sense. I don't get any other errors tho but through my ISP is still not working. This is the reason I did not even think about that. I was expecting that a network node down would bring lots more errors, but in fact just Samsung Android does not update. Everything else (and I am a very intensive internet user with lots of services active and lots of devices around) works.
Re Samsung update server down
Same issue in Australia..
Same problem in Croatia