Develop Bugs

For those curious about that plastic insert on metal banded 360s...

When I saw the plastic inserts on the metal band Moto 360, I got excited because I thought Moto had finally rectified the issue with the potential cracking back. I was hoping/assuming that it would be a softer plastic insert to absorb some of the pressure put on it by the metal band. Well, if you take a look at the attached pics, you will see that, unfortunately, I was wrong. The plastic is VERY brittle. I was wearing the watch when I tilted my wrist reaching for something and heard a snap/pop sound. I thought for sure the back just cracked, but it had not. Instead the part of the plastic insert that sits between the band and the back completely snapped off. Now, (it's kind of hard to tell but) it looks like the metal is now pushing up against the back. It's obvious that metal beats plastic as evidenced by the fate of the insert. So I'd imagine it's only a very short matter of time before the back cracks. Oh, and this happened LESS THAN 24 HOURS after purchasing the watch. I'm wondering if maybe the insert may have been slightly cracked to begin with because the other one seems fine. Also, this is already my SECOND metal 360, as the first had what was either a tiny bubble or some sort of reflective debris under the screen.
Has anybody else had this issue with the inserts? I'm wondering if I should exchange it, or just get a refund and wait for the 2nd gen Moto 360. Other than this issue, I REALLY LOVE this watch, which is why I'm struggling with returning it.
FULL DISCLOSURE: I do have tiny, girly-man wrists, and I wear the watch somewhat loose as I like to wear my watches lower on my wrist (closer to my hand, pretty much resting on it).
Pictures:
1) Pic of broken insert
2) Pic of other side still intact
3) Profile shot to see the difference when hanging. Can see the broken side resting against the back.

charesa39 said:
When I saw the plastic inserts on the metal band Moto 360, I got excited because I thought Moto had finally rectified the issue with the potential cracking back. I was hoping/assuming that it would be a softer plastic insert to absorb some of the pressure put on it by the metal band. Well, if you take a look at the attached pics, you will see that, unfortunately, I was wrong. The plastic is VERY brittle. I was wearing the watch when I tilted my wrist reaching for something and heard a snap/pop sound. I thought for sure the back just cracked, but it had not. Instead the part of the plastic insert that sits between the band and the back completely snapped off. Now, (it's kind of hard to tell but) it looks like the metal is now pushing up against the back. It's obvious that metal beats plastic as evidenced by the fate of the insert. So I'd imagine it's only a very short matter of time before the back cracks. Oh, and this happened LESS THAN 24 HOURS after purchasing the watch. I'm wondering if maybe the insert may have been slightly cracked to begin with because the other one seems fine. Also, this is already my SECOND metal 360, as the first had what was either a tiny bubble or some sort of reflective debris under the screen.
Has anybody else had this issue with the inserts? I'm wondering if I should exchange it, or just get a refund and wait for the 2nd gen Moto 360. Other than this issue, I REALLY LOVE this watch, which is why I'm struggling with returning it.
FULL DISCLOSURE: I do have tiny, girly-man wrists, and I wear the watch somewhat loose as I like to wear my watches lower on my wrist (closer to my hand, pretty much resting on it).
Pictures:
1) Pic of broken insert
2) Pic of other side still intact
3) Profile shot to see the difference when hanging. Can see the broken side resting against the back.
Click to expand...
Click to collapse
Wow... Just wow is all I have to say.
Premium materials. Hyped for ever.
Think I'm just gonna stick with my leather for now and remember this going forward.

charesa39 said:
When I saw the plastic inserts on the metal band Moto 360, I got excited because I thought Moto had finally rectified the issue with the potential cracking back. I was hoping/assuming that it would be a softer plastic insert to absorb some of the pressure put on it by the metal band. Well, if you take a look at the attached pics, you will see that, unfortunately, I was wrong. The plastic is VERY brittle. I was wearing the watch when I tilted my wrist reaching for something and heard a snap/pop sound. I thought for sure the back just cracked, but it had not. Instead the part of the plastic insert that sits between the band and the back completely snapped off. Now, (it's kind of hard to tell but) it looks like the metal is now pushing up against the back. It's obvious that metal beats plastic as evidenced by the fate of the insert. So I'd imagine it's only a very short matter of time before the back cracks. Oh, and this happened LESS THAN 24 HOURS after purchasing the watch. I'm wondering if maybe the insert may have been slightly cracked to begin with because the other one seems fine. Also, this is already my SECOND metal 360, as the first had what was either a tiny bubble or some sort of reflective debris under the screen.
Has anybody else had this issue with the inserts? I'm wondering if I should exchange it, or just get a refund and wait for the 2nd gen Moto 360. Other than this issue, I REALLY LOVE this watch, which is why I'm struggling with returning it.
FULL DISCLOSURE: I do have tiny, girly-man wrists, and I wear the watch somewhat loose as I like to wear my watches lower on my wrist (closer to my hand, pretty much resting on it).
Pictures:
1) Pic of broken insert
2) Pic of other side still intact
3) Profile shot to see the difference when hanging. Can see the broken side resting against the back.
Click to expand...
Click to collapse
Mine just snapped, same thing. No way in * am i going to send this back and wait four months for a replacement that will most likely have dead pixels or other issues after the h**l ive been through getting this one shipped to me from them the first time and all the cracked backs for other people with OEM bands that are leather. If they refuse to send me replacement plastic links at no cost free expedited shipping I'm going to file every consumer fraud report on them that exists after the bs they are putting me and others through with the nexus 6.

The content should speak for itself
Ryan: Hi, my name is Ryan. How may I help you?
Gary: Hi My name is Gary, My email is ************@gmail.com, I just spoke to a representative Eddie over at moto maker online chat support, reference number 141129-015287. I have a 22mm natural steel moto360(Serial #P0******GX) that I have had for less then a week. Before this version I had the horween leather version bought from best buy, I returned the leather version within 14 days because the back of the watch cracked from the leather strap putting pressure on the plastic back(Sic design flaw). I ordered the 22mm natural steel band version from you directly online at your site with moto care insurance. Today the plastic link that you added between the 22mm steel watch band and the watch body to correct said design flaw snapped on one side -- this IS a user serviceable part, when you purchase the 22mm natural steel watch band for $80 seperately it comes with this tiny plastic peice, and users are able to get new metal links sent to them when requested as well which are much harder to put on yet are STILL user serviceable parts. Well, Eddie insured me I could have a replacement plastic link protector peice sent to me and gave me this number to call to speak to the moto360 specialists: 866-320-4780 Well I called them, I spoke to jose who told me that I would have to return the watch and wait two weeks for a full replacement, this is absurd, there's not a damn thing wrong with the watch or watch band, I demanded to speak to the manager, and Jose hung up on me. I'm not returning my watch and going without it for two weeks after the hell ive been through just to get a tiny plastic peice worth less than a penny -- if that's the case I'll just wait until the back of the watch completely snaps or smash it myself because you guys created a faulty design and then motorola is out more money not me as they will have to replace it no questions asked. If there's some other resolution here I would be glad to hear about it as would everyone else with this problem over on xda and the other android forums who I will be reporting to with our chat transcript, any support is appreciated.
Gary: See this link: http://forum.xda-developers.com/mot...nsert-metal-banded-360s-t2953580#post57120023
Communication with the Oracle RightNow CX Cloud Service Chat service has been lost. Please wait while attempts are made to restore the connection.
Disconnection in 240 seconds.
Connection resumed.
Ryan: This is for repair?
Gary: Yes.
Ryan: I do apologize for that.
Ryan: Let me transfer you to right department, is that okay?
Gary: It seems like alot of time and trouble to go through to get the tiny plastic user servicable part.. you know? Thank you. That would be very appreciated.
Ryan has disconnected.
Mak: Hi, my name is Mak. How may I help you?
Gary: Hi Mak, I'm not sure if you can, I hope so! Are you able to see the previous chat transcripts?
Gary: Let me say ahead of time I'm in a real bad mood after dealing with some of the phone support guys at moto, so please don't take it personally.
Mak: I understand you with that.
Mak: Yes I can see the previous chat transcript.
Mak: Please give me a minute to read it first.
Gary: If this isn't a user servicable part you guys can send out -- you really have to make it one.
Gary: the watch band is supposed to be user changable.. it's just a tiny plastic peice that slips over the band when you attach the band.
Gary: They added it to prevent the problems that were happening with the backs cracking on the leather versions.
Mak: Will this for the Moto 360 device?
Gary: Yeah exactly. the 22mm natural steel moto360
Gary: In this link there are photos of the peice: http://forum.xda-developers.com/mot...nsert-metal-banded-360s-t2953580#post57120023
Gary: there's alot of people that are popping up on the various android forums that are having this issue.
Mak: In this case sir since you have reached the Technical support for Android phones, I have to give you a call and transfer you over to our Moto 360 department.
Gary: Would it be possible to get the number for the moto360 specialists? was it the correct number before?
Gary: It seems silly that they want to spend the time and employee resources instead of sending me the tiny plastic peice that's worth less then a penny
Gary: they don't have them to spare with the nexus 6 stuff going on
Mak: Sure. Please give me one minute.
Mak: Here is the number that you can call 8663204780.
Gary: That's a bummer, that's the number I called previously..
Gary: Is there a way you could escalate this to some one in charge of moto360 returns and repairs? they really need to be made aware of this issue
Gary: if we are allowed to change watch bands ourselves.. and this plastic peice is a part of the band.. it seems it should be a user servicable part
Mak: Yes. I will and I will let our higher management know about this as well.
Gary: Thank You Mak.
Gary: I really appreciate that
Mak: You are very much welcome.
Mak: Will there be anything else?
Gary: I'll try again with the moto360 phone support. Have a good holiday season mak
Mak: Happy holiday as well Sir.
---------- Post added at 06:44 PM ---------- Previous post was at 06:41 PM ----------
So i'm just going to wear it until the back snaps, then take a sledgehammer to it and send it back to them in peices in an envelope for return.
I'll continue to do this until they fix the user support problems, eventually they will get tired of me costing them money on watches.

I just want to add, that after being passed around alot more online chat support people who were "in the wrong department to assist me" and being hung up on a few times I finally found my way to the moto360 forum on motorola.com's official website.
I posted my problem there and I was actually able to get some real help from people that knew what I was talking about, and it seems like this issue is going to be passed up the food chain so that hopefully I and others in the future who break this plastic protector peice do not have to do a full rma return procedure.
Nothing has come of it yet, but it sounds promising, I will update when further progress is made.

garymaurizi said:
I just want to add, that after being passed around alot more online chat support people who were "in the wrong department to assist me" and being hung up on a few times I finally found my way to the moto360 forum on motorola.com's official website.
I posted my problem there and I was actually able to get some real help from people that knew what I was talking about, and it seems like this issue is going to be passed up the food chain so that hopefully I and others in the future who break this plastic protector peice do not have to do a full rma return procedure.
Nothing has come of it yet, but it sounds promising, I will update when further progress is made.
Click to expand...
Click to collapse
Yeah. I decided to return mine and not even bother with an exchange. I don't want to have to worry about RMAing it every month for a cracked back, especially since it appears to be a lottery on whether you get a good unit or not. Since I LOVED having an Android Wear device, I knew I'd miss having one. So I lucked out and picked up a LG G Watch for $80 + a $50 Google Play credit from Best Buy yesterday (so probably cost me like $40 after selling the code for like $40). Yeah, it's not as pretty as the Moto 360 is, but that price was too good to pass up. Hopefully, it should get me by until they fix the issue or come out with the 2nd gen 360. Having notifications at a glance is so much more convenient than I ever thought it would be. Good luck to you and everyone waiting for them to rectify the issue. I really do hope Moto get their act together for you guys.

My watch had the black plastic piece break as well after two weeks. Of course it happened after the two week best buy return period. The black piece is still installed, just had a few pieces break off. I figure I'll wait a week or two for a Motorola response.

I'm on my 2nd watch. Bought it from BestBuy and got the 2 year replacement too. They took the first one back because of the cracked back. It was a full semicircle from each side of the band. I googled a bit and found Moto saying its a warranty issue for cracking backs. I'm extra cautious now with mine. Even if its not an issue and no one ever sees it, I know the crack is there. I have about 21 months still of replacements from BestBuy. My bet is that a new model will be out within 2 years and eventually I'll get store credit towards a new one.

One of my little black spacers just cracked too. Only been wearing the watch since Christmas. Any updates on the people just trying to get this one piece replaced?
Ill have to try to contact moto when I get off of work today.

I received my 360 for Christmas from my wife (silver metal band)...the day after Christmas, I felt something poking my wrist while wearing the watch...one of the black spacers was cracked and had a sharp point on it.
I had tried going the route of chat help and calling the support number...
Every rep I spoke to (about 5) was telling me that they do not make these spacers for individual replacement. I would have to send my watch in to have it repaired...or I could purchase a new band and it would come with the new spacers. I told them that this was absolutely unacceptable to me.
...I went to Twitter and asked for help with this issue...that afternoon I received a response from them asking for my name and information. I was told that someone would be in touch with me soon (which I was expecting the run around again). To my surprise, when I came home from work the next day...there was a fedex envelope for me containing 4 spacers.
Needless to say, the sharp piece ended up falling off but the band still feels pretty solid. I have opted to hold off on replacing it until I actually need one, but I'm grateful that they were able to replace it (and send me a few extras just in case).
Help is out there...just have to go to a public audience to get it
I have questions about the help you get from the Moto chat...one rep was telling me that they do not use any plastic on the metal band version, that I must have purchased a different device or a counterfeit and that I would have to go to a local jeweler for help fixing my watch.

agentaaron said:
I received my 360 for Christmas from my wife (silver metal band)...the day after Christmas, I felt something poking my wrist while wearing the watch...one of the black spacers was cracked and had a sharp point on it.
I had tried going the route of chat help and calling the support number...
Every rep I spoke to (about 5) was telling me that they do not make these spacers for individual replacement. I would have to send my watch in to have it repaired...or I could purchase a new band and it would come with the new spacers. I told them that this was absolutely unacceptable to me.
...I went to Twitter and asked for help with this issue...that afternoon I received a response from them asking for my name and information. I was told that someone would be in touch with me soon (which I was expecting the run around again). To my surprise, when I came home from work the next day...there was a fedex envelope for me containing 4 spacers.
Needless to say, the sharp piece ended up falling off but the band still feels pretty solid. I have opted to hold off on replacing it until I actually need one, but I'm grateful that they were able to replace it (and send me a few extras just in case).
Help is out there...just have to go to a public audience to get it
I have questions about the help you get from the Moto chat...one rep was telling me that they do not use any plastic on the metal band version, that I must have purchased a different device or a counterfeit and that I would have to go to a local jeweler for help fixing my watch.
Click to expand...
Click to collapse
Glad you got replacements. I'm going to try the twitter route. Which twitter account did you contact? @motorolasupport ?
Sent from my Nexus 4 using XDA Free mobile app

Well after reading about all the cracked backs due to the steel bands I have decided on remains with my leather band.
The design of the 360 is fantastic look wise but has an inherently bad flaw due to the position of the band and pin locations. Yes there is a design flaw.
I have had other Moto products, I had a Moto x first generation and very familiar with moto's design flaws. The Moto x had a Kevlar back which cracked and yes mine did crack in around the volume and power buttons.
I guess sometimes beautiful designs don't always work as planned.
I do think Moto has and will improve upon their next generation Moto 360 or design pin attachments that sits tight in the band slot.
If I had the right tools or time I could easily design an attachment that would prevent the steel band from cracking the plastic back.

flashallthetime said:
If I had the right tools or time I could easily design an attachment that would prevent the steel band from cracking the plastic back.
Click to expand...
Click to collapse
Like this https://www.kickstarter.com/projects/1183644800/steelconnect-m-adapters-for-moto360-smartwatch
---------- Post added at 05:25 PM ---------- Previous post was at 05:24 PM ----------
jarsh92 said:
Glad you got replacements. I'm going to try the twitter route. Which twitter account did you contact? @motorolasupport ?
Sent from my Nexus 4 using XDA Free mobile app
Click to expand...
Click to collapse
Thats the one

I
agentaaron said:
Like this https://www.kickstarter.com/projects/1183644800/steelconnect-m-adapters-for-moto360-smartwatch
---------- Post added at 05:25 PM ---------- Previous post was at 05:24 PM ----------
Thats the one
Click to expand...
Click to collapse
Pretty close, although I would prefer if that extension pin would be fixed. I would have also preferred if screws would be used rather than the typical expansion wrist band pins, this would allow for much easier and user friendly customization

Just and update. Going the twitter route worked out well. Received two plastic spacers today priority through FedEx. All I had to really do was send a pic in an email.
I did go ahead and order the m180 from steelconnect for when these spacers break. Might have to get another band as the moto band probably won't look right with it. Will have to wait and see.
Overall I was impressed with the moto support I had through twitter/email.
Sent from my Nexus 7 using XDA Free mobile app

agentaaron said:
I received my 360 for Christmas from my wife (silver metal band)...the day after Christmas, I felt something poking my wrist while wearing the watch...one of the black spacers was cracked and had a sharp point on it.
I had tried going the route of chat help and calling the support number...
Every rep I spoke to (about 5) was telling me that they do not make these spacers for individual replacement. I would have to send my watch in to have it repaired...or I could purchase a new band and it would come with the new spacers. I told them that this was absolutely unacceptable to me.
...I went to Twitter and asked for help with this issue...that afternoon I received a response from them asking for my name and information. I was told that someone would be in touch with me soon (which I was expecting the run around again). To my surprise, when I came home from work the next day...there was a fedex envelope for me containing 4 spacers.
Needless to say, the sharp piece ended up falling off but the band still feels pretty solid. I have opted to hold off on replacing it until I actually need one, but I'm grateful that they were able to replace it (and send me a few extras just in case).
Help is out there...just have to go to a public audience to get it
I have questions about the help you get from the Moto chat...one rep was telling me that they do not use any plastic on the metal band version, that I must have purchased a different device or a counterfeit and that I would have to go to a local jeweler for help fixing my watch.
Click to expand...
Click to collapse
Congratulations on getting some help through twitter! What users helped you out in receiving your information?

call this 1-800-734-5870
they are aware. they are sending me a pair and i requested if possible to give me 4pcs and they said yes.

i hope the plastic on my black metal band doesn't give out
since i'm in Canada, i'm not sure i'll receive the same level of support

I guess it pays to have a big wrist. I've had my 360 since September with a bunch of different bands both metal and leather with no cracked back. But, with a big wrist the band leaves the watch perpendicular to the housing and doesn't touch the back.

charesa39 said:
FULL DISCLOSURE: I do have tiny, girly-man wrists, and I wear the watch somewhat loose as I like to wear my watches lower on my wrist (closer to my hand, pretty much resting on it).
Click to expand...
Click to collapse
If you wear your watch literally on your wrist where your joint moves, then this will be the reason why you were able to break the plastic inserts. By wearing it on my arm, no matter how far I bend my wrist naturally, it doesn't cause any pressure that could break the plastic inserts or the back.
It's likely how you're wearing the watch that's the cause.
deltatux

[Q] Questions about Moto 360 watch

So AT&T has a promotion right now, if I get the Nexus 6, I can get $100 off of this watch. I have wanted a smart watch for a while, but was leaning more towards the Samsung series (smaller version sorry don't remember the exact name lol). However to be able to get this watch with more features for the same price, I may be getting it instead. That being said I have a few questions.
I am currently a fitbit wearer, I have the cheapest version without a watch etc. I love my fitbit because it tracks my steps and I am able to plug in my workout info into the Android app on my S5. Does this watch come with a pedometer? I saw a thread about an app called "cinch" that can be used with the watch to track heart rate etc. That seems cool too. Just wondering if there's anything built in like the Samsung watches have.
What band do you suggest? I am a female with very tiny wrists and hands. My fitbit is the smaller band set on the second to smallest setting. I tried on the black leather band on display at AT&T last week, and it seemed to fit OK.
How is everyone's overall experience with the watch? Does rooting open up a lot of other features like it does with the phones?
Also how well does the watch sync with your phone?
I just figured I'd put some questions out there, it seems like the reps at AT&T are hit or miss... some know a lot of info on stuff and others are clueless. Plus they want a sale...

rachelm920 said:
So AT&T has a promotion right now, if I get the Nexus 6, I can get $100 off of this watch. I have wanted a smart watch for a while, but was leaning more towards the Samsung series (smaller version sorry don't remember the exact name lol). However to be able to get this watch with more features for the same price, I may be getting it instead. That being said I have a few questions.
I am currently a fitbit wearer, I have the cheapest version without a watch etc. I love my fitbit because it tracks my steps and I am able to plug in my workout info into the Android app on my S5. Does this watch come with a pedometer? I saw a thread about an app called "cinch" that can be used with the watch to track heart rate etc. That seems cool too. Just wondering if there's anything built in like the Samsung watches have.
What band do you suggest? I am a female with very tiny wrists and hands. My fitbit is the smaller band set on the second to smallest setting. I tried on the black leather band on display at AT&T last week, and it seemed to fit OK.
How is everyone's overall experience with the watch? Does rooting open up a lot of other features like it does with the phones?
Also how well does the watch sync with your phone?
I just figured I'd put some questions out there, it seems like the reps at AT&T are hit or miss... some know a lot of info on stuff and others are clueless. Plus they want a sale...
Click to expand...
Click to collapse
The 360 has a built in pedometer and optical heart rate sensor. I'm running it with a Galaxy S5 and carry a fitbit zip so to be honest, I have the 360 set to not provide me info from its built in sensors. Between the fitbit which I have synced to my MyFitnessPal app, my phone's pedometer, and the 360's, I got tired of seeing 3 different step counts so I decided to use the fitbit as my primary step counter and don't use the others but they're there on the 360.
I wear my watch pretty much every day but for times I'm planning to do physical activity - exercise, yard work, helping a friend move, etc. I usually fall back to a Casio sport watch. I love the 360 - still pretty novel and allows me to keep my phone in my pocket most of the day at work but I'm still too afraid I might break it if I put it through the rigors I put my traditional watches through. There's a long thread in the forum dealing specifically with aftermarket watch bands. It seems like a few more options are popping up for men - I don't know about women's sizes.
My phone is usually rooted but I haven't jumped into it on the 360. Anything that requires device disassembly to root is usually past my threshold for that kind of thing. Doesn't look like there's been a lot of dev just yet anyway.
Watch syncs seamlessly with my GS5. No problems to speak of. I often walk away from my phone and I have "Find My Phone" installed which gives me a notification when I leave it behind. Coming back into range, it re-pairs itself almost instantly. A few glitches have shown up for folks after OTA updates that might require you to have to re-sync. For me, since picking up the watch in December, we're talking about having to do that once - after my GS5 took Lollipop.
All in all regarding style, it's my daily "office and out" watch of choice. Regarding functionality, it's more novel than functional - at least for me. Regarding durability, I haven't really pushed it - it is after all a $250 watch. I would absolutely buy one again.
Hope this helps.

Thank you it does. I did a quick search on Amazon for bands and see some out there that are more feminine, but they do look cheaply made. Not sure I want to pair a cheap band with a $250 watch LOL. I might just get the black leather for now, and if something else comes along that I like (i.e. green!) I'll purchase it down the road. I'm looking to replace the fitbit with the watch (I wonder if they'll take it in on trade LOL) I work in an office so I'm not concerned with damaging it.

rachelm920 said:
Thank you it does. I did a quick search on Amazon for bands and see some out there that are more feminine, but they do look cheaply made. Not sure I want to pair a cheap band with a $250 watch LOL. I might just get the black leather for now, and if something else comes along that I like (i.e. green!) I'll purchase it down the road. I'm looking to replace the fitbit with the watch (I wonder if they'll take it in on trade LOL) I work in an office so I'm not concerned with damaging it.
Click to expand...
Click to collapse
Dodocase makes a leather band specifically for the moto 360. Comes in several colors. I believe green is one of the colors. They are expensive but the leather looks nice. Just search Google for them. I believe moto may even have them on their website.
Sent from my SAMSUNG-SM-N900A using XDA Free mobile app

The green one is very nice I could only find it on moto's site, dodcase's website only had cell phone & tablet cases. They also have a thinner metal band that looks more feminine on their site available if you order the watch directly through them. IDK if it'll be available at the AT&T store though. Guess I'll find out tomorrow or Sunday when I go in! Thank you for all your help!!

Best Buy also has the slim metal bands but that doesn't really help you with the At&T promotion unless they will match it.

i need help urgently guys
i am looking forward to buy moto 360 (used one)
but since its my second android wearable after samsung gear fit
can anyone help me with few questions ?
#1 how to check online waranty status of it
#2 he doesn't have the bill (getting for half price of new one) ..how to check whether its indian purchased or global ?
#3 how to examine the watch ? like in cell phones we the screws.. what about moto 360 ?
please reply soon

Just got the Moto 360 :(

OK just got my new Moto 360. Boy what a disappointment. What the heck is that black bar on the bottom that takes up 10% of the screen and cuts off the watch face? That is really really lame. Funny thing is, in all the promo shots for the Moto 360 that black bar is no where to be seen, they show a full watch face with nothing interfering with it. This is a totally deal breaker for me. Why on earth would they do this? Apple's Iwatch does not have that. Is their any way to get rid of it. If I had known this before hand I would have never bought that 360.

falcon26 said:
OK just got my new Moto 360. Boy what a disappointment. What the heck is that black bar on the bottom that takes up 10% of the screen and cuts off the watch face? That is really really lame. Funny thing is, in all the promo shots for the Moto 360 that black bar is no where to be seen, they show a full watch face with nothing interfering with it. This is a totally deal breaker for me. Why on earth would they do this? Apple's Iwatch does not have that. Is their any way to get rid of it. If I had known this before hand I would have never bought that 360.
Click to expand...
Click to collapse
Pretty much every image of the watch that I've seen shows it. A lot of faces and apps hide it pretty well. It's well known.
https://www.google.com/search?q=mot...LMKmNqTDgugE&ved=0CAoQ_AUoBA&biw=1367&bih=754
BTW My 360 is arriving today or tomorrow via FedEx. For $119 I couldn't pass it up

That is what I paid as well, but I will be returning it though. That black bar totally ruins the experience for me......

It really isn't that bad after you get accustomed to it.
Sent from my XT1019 using XDA Free mobile app

I don't even notice it now. And you should've done more research before making a purchase.
That's where all the sensors go---which is why there are barely any bezels. I'll take that trade off any day of the week.

It's not a big deal about the 10% and it has always been visible when I saw ads or pictures. Get over it. However....DO.NOT.TAKE.THE.OTA update to 5.1.1 or you may be sorry. You may then have a paper weight.

falcon26 said:
OK just got my new Moto 360. Boy what a disappointment. What the heck is that black bar on the bottom that takes up 10% of the screen and cuts off the watch face? That is really really lame. Funny thing is, in all the promo shots for the Moto 360 that black bar is no where to be seen, they show a full watch face with nothing interfering with it. This is a totally deal breaker for me. Why on earth would they do this? Apple's Iwatch does not have that. Is their any way to get rid of it. If I had known this before hand I would have never bought that 360.
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You're right, the Apple watch doesn't have a black bar on the bottom. It has 4 black bars covering up about 40% of the entire front of the watch. I think I prefer the small bar on the bottom and be able to see the watch face, then look at Apple's tiny screen and a huge amount of bezel on an ugly square watch.
That said, you obviously didn't do much looking on the web for Moto 360 images or reviews or G+ posts or Instagram photos or ....

Flat Tire
If you had come up with this after preordering the watch, it would have been a disappointment really!
but the 360 came nearly an year back and you didn't even have a clear view at any picture or review??
Its never visible on dark dials anyway and that's why its called Flat Tire

Download "little worlds" watch face.
Sent from my ASUS_Z008D using Tapatalk

Where did you find it for $119?
Sent from my GT-I9500 using XDA Free mobile app

thebestiam said:
Where did you find it for $119?
Sent from my GT-I9500 using XDA Free mobile app
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Motorola had a coupon code last Thursday morning for $30 off. It was only available for a few hours. I stumbled on it checking out spoofee.com that morning.

If you complain about the bar, the battery life will be another "deal breaker" , was skeptical abot to get this watch or not and after viewing reviews from youtube took the leap of faith and now i can tell you that i love this watch.

henderjr said:
Motorola had a coupon code last Thursday morning for $30 off. It was only available for a few hours. I stumbled on it checking out spoofee.com that morning.
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That's close to what I paid, and IMO it's about right. Imagine how you would have felt if you paid $250 a year ago and were surprised by the "flat tire".
For $120 you get to experience Android Wear in all of it's half-*ssed glory, but on a watch that I believe is by far the best looking one on the market. Seriously, I've received more comments about this watch than any other watch I've ever had. And it's from people who have no idea it's a smart watch.

Banding on gray screen (stripes pattern)

Hi Guys,
Just got my Huawei watch and since I´ve powered it on for the first time I am noticing a weird pattern of stripes on gray screens, on the settings menu for instance (a XDA member told me that's called banding). It´s hard to capture this on camera, but I am posting some pictures so you can see what I am talking about. Have anyone noticed something like that? Is this a problem or it´s nothing and I am overreacting? I couldn´t find any reports on this and this is not (as far as I know) related to the red tint issue.
On an unrelated matter, I also find the crown to be a little wobbly, and not very satisfying to press (it doesn’t make a good clicking sound). Is it supposed to be like this?
I appreciate your help.

Banding. Mine has none at all...I was actually looking for it when I first got the watch.
My button has a little play, but it clicks just fine.
Sent from my Nexus 6 using Tapatalk

I don't have that on mine but if it's bad I would exchange it. My button is rock solid and the screen is flawless so I'm glad I received a good one. I don't recommend things unless I know they are good and I like my watch from experience. Its been 3 weeks now and I love it the same as the first time I opened it.

Thank you for the reply!
I didn't know the technical term, thanks. I am going to edit the thread to use the right terminology.
Why did you look for banding? Why were you expecting this problem?
Should I return my watch? It's not so easy for me because I don't live in the US, so I would have to pay international shipping and I would not be able to buy a new one.

Caio 73 said:
Thank you for the reply!
I didn't know the technical term, thanks. I am going to edit the thread to use the right terminology.
Why did you look for banding? Why were you expecting this problem?
Should I return my watch? It's not so easy for me because I don't live in the US, so I would have to pay international shipping and I would not be able to buy a new one.
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Just one of the things I check when getting a new device.
Sent from my Nexus 6 using Tapatalk

Is it a big deal? Can it get worse over time? Cause if it stays the way it is I can deal with it, specially because how hard it is for me to return it.

The first one I picked up had noticeable banding (a little less than yours), so I decided to pick up another one. The second one was worse. I fear it may just be the nature of the technology and I don't have the time and energy to keep gambling for a better unit.
At this point I'm undecided if I'm going to keep the watch. It's a shame as it is a really nice looking device.
Btw - both watches had wobbly buttons, but that isn't really too bothersome.

Thank you very much for your reply! You are the first other person to report this issue. I was starting to think that I had terrible luck with that unit.
Well, mine went back to Amazon. And since I don't live in the US, it's hard for me to try again (have to wait for a friend to go there). And even if I had a second chance, I am not willing to take the risk of getting another bad watch. At this point I am very much considering the new Moto 360. It's got its flaws, but at least it doesn't have such wide spread issues.
Would you consider returning yours and trying the 360? If not, why's that? I would like to learn your opinion.
Thank you again!

Not a problem! I also considered the 2015 Moto 360 (42mm), but decided on the Huawei Watch. The Moto 360 is a very stylish watch and Moto Maker is downright awesome. However, the 2 reasons I chose the Huawei Watch are the reportedly bad dim mode and the "flat tire". I enjoy using WatchMaker to create watch faces and I'd rather not have to design around the flat tire. A friend of mine has the previous Moto 360 and doesn't mind it, though. I think it's more of a subjective issue.
I'm doing my best to get used to the banding and I think that it is only noticeable in straight gray environments (though that includes settings). I have a feeling that I'll notice it less and less over time, but your watch had worse issues than mine and I'm sorry about that.

Yeah, mine was very noticeable.
Do you think I should try a new one? How confident are you that the HW is going to hold up over time?
Do you think that the Moto 360 has a better chance of lasting longer? (no burn in, can charge the battery easily without having to buy a proprietary charger to carry around)?
I would appreciate your opinion.

I know this is a pretty old thread but I didn't want to start a new one for a similar issue. I got my watch today and I notice banding on my display as well. It's mostly visible with solid colors. I'm debating exchanging it with Huawei (I bought it direct through them). I'm trying to determine if this is normal or a defect

graffixnyc said:
I know this is a pretty old thread but I didn't want to start a new one for a similar issue. I got my watch today and I notice banding on my display as well. It's mostly visible with solid colors. I'm debating exchanging it with Huawei (I bought it direct through them). I'm trying to determine if this is normal or a defect
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I can say for my watch, I have no banding like what you show in the pictures.
Sent from my Nexus 7 using Tapatalk

I am sorry to hear about your problem.
My watch had different banding. It was more noticeable in gray screens. It didn't have any banding in solid colors. I ended up returning mine. If it's easy for you I would exchange it. Good luck

who has the watch?

Like the title says, has anyone even preorded and received this watch?

I picked the only one I could find in a Florida bby today, haven’t opened it yet.

tanman21 said:
I picked the only one I could find in a Florida bby today, haven’t opened it yet.
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Let me know what you think of it when you get a chance

So far I love the style. Will check battery life today.

Just got mine. I don't understand all the haters. I actually really like this one. Of course no nfc, heart rate or speaker but I never used a watch for them anyways

U Flippin Idiot said:
Just got mine. I don't understand all the haters. I actually really like this one. Of course no nfc, heart rate or speaker but I never used a watch for them anyways
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Exactly my thoughts, it's my daily driver. It's just to good looking to not wear

Cozzeck said:
Exactly my thoughts, it's my daily driver. It's just to good looking to not wear
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lol I agree .
I bought leather and metal straps for mine and now use this watch whenever I am dressing formally or for events only.

Received this morning from Slovakia, bought on ebay for 150€ New in the box. The Guy seem have many W7 to sell.....
I love the look of this watch. Just to see how is the battery life ? no good review see for this watch

I am a bit late but I received mine today. I am so happy!!!

Haven't ordered yet but yes interested

Miranda
Recently bought such a son. There are no claims for quality. We can easily contact him

Not currently on my list...

Is it worth buying or no?

Nice but bad battery life. Only if you do not want play a lot with the watch.

Kassiuss said:
Is it worth buying or no?
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The watch is 2 yrs old, and officially discontinued.
I have had this watch since its release, and I really like this watch, still use it, though not as my main watch for one reason I will mention below later. I mainly wear it when am going to events as my other watch is just too casual-looking. I have tried a few different bands with it and it looks great with all of them. Now on to the issues with the watch:
- No heart-rate sensor. Might be a bummer if you want to use it for fitness-tracking.
- No updates anymore, since it's discontinued. Last major OS version update was to Android Oreo.
- BIGGEST PROBLEM: Battery life is extremely short when it is fully on, I am only able to squeeze out just under a day with a single charge. I don't even have any extra apps on it which could be blamed. I do have the always on display enabled all the time though. There is a mode where the 'smart' watch is off, just the analog hands are working, and in that mode it can run for months on a single charge, but that defeats the purpose of a smartwatch for many. Now this is the reason I don't use it as my main watch. My other Huawei watch, much more loaded with apps and with a heart-rate sensor is able to survive 2 days on full charge.
- Analog hands might annoy some people, as it does get in the way when viewing a lot of notifications. I don't use it as my main watch so I am not bothered with it.
EDIT:
- Oh, and also, it does not have NFC, so no touchless payment in the era when we need it the most.