Develop Bugs

[Q] Yellow screen burn at bottom of screen

Guys, over the past few days I have noticed at the foot of the screen in the centre there is a yellow line (approx 1 to 2mm thickness) appearing which looks very much like screen burn.
It can only be seen when a lighter colour is present but it is there no matter what you are looking at.
When watching movies it is horrendous as your eyes are constantly drawn to the yellow thick line.
Question being has anyone else noticed this?

Sounds like a faulty panel to me

Lennyuk said:
Sounds like a faulty panel to me
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Click to collapse
That's what I am thinking but before I contact Clove tomorrow it would be interesting to hear if this is an isolated case?

Give us a picture

htc_HD2 said:
Give us a picture
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Click to collapse
Impossible to see if you do a screen grab. The grab would not show the screen burn.
The only way to do it is to take a photo of the G3's screen and I don't have another camera at hand with me this weekend.

Dead pixel maybe
Sent from my LG-D850 using Tapatalk

StreetkillnHD said:
Dead pixel maybe
Sent from my LG-D850 using Tapatalk
Click to expand...
Click to collapse
No, it's nothing like a dead pixel.
It's more like a yellow stain that progressively gets darker the longer the screen is left on.
I contacted Clove who would send it back to LG for them to look at.
In the meantime if I change the Home a Touch Buttons to Black it covers up the Yellow stain whenever a screen uses the touch buttons.
It's when you are either looking at photos, watching movies or playing games where you don't have touch buttons displayed that you see it.

Beards said:
No, it's nothing like a dead pixel.
It's more like a yellow stain that progressively gets darker the longer the screen is left on.
I contacted Clove who would send it back to LG for them to look at.
In the meantime if I change the Home a Touch Buttons to Black it covers up the Yellow stain whenever a screen uses the touch buttons.
It's when you are either looking at photos, watching movies or playing games where you don't have touch buttons displayed that you see it.
Click to expand...
Click to collapse
I have had this on devices in the past, its certainly a faulty screen.

Yes, I definitely agree on that.
Okay I should return it for repair but I would find it murder to be without the phone.
So far it is limited to the area of the touch buttons and like I mention if I change to black you then don't see it a lot of the time.
I'm seeing if I can live with it..........

Beards said:
Yes, I definitely agree on that.
Okay I should return it for repair but I would find it murder to be without the phone.
So far it is limited to the area of the touch buttons and like I mention if I change to black you then don't see it a lot of the time.
I'm seeing if I can live with it..........
Click to expand...
Click to collapse
Just as a warning, when I have had this on devices in the past it is something that gets worse over time, the yellow area will spread, its probably worthwhile getting it fixed now to avoid having it become a bigger problem in the future.
Have you spoke to clove yet? Surely they might just swap it out rather than force you to get a repair?

Lennyuk said:
Just as a warning, when I have had this on devices in the past it is something that gets worse over time, the yellow area will spread, its probably worthwhile getting it fixed now to avoid having it become a bigger problem in the future.
Have you spoke to clove yet? Surely they might just swap it out rather than force you to get a repair?
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Click to collapse
Yes I spoke with Clove and was quite surprised they would send it back for repair.
At the time I had had the G3 for 18 days.
As such seeing as being without the phone is going to be a nightmare and it's not spreading or getting worse for the time being, I'm mulling over my options.
Fortunately money is not a problem. If it gets that bad I would rather buy another and set up the new G3 in the presence of the faulty G3 then either give the faulty one away to a member of the family which I do with all of my phones and let them decide what to do....

I have the exact same problem. Found this thread googling for it. It's almost right in the bottom center. Looks yellowish and it's driving me nuts. I'll probably hold off exchanging for a while since I cannot afford to go without a phone and have no way to backup everything until someone unlocks the boot loader.

bpyazel said:
I have the exact same problem. Found this thread googling for it. It's almost right in the bottom center. Looks yellowish and it's driving me nuts. I'll probably hold off exchanging for a while since I cannot afford to go without a phone and have no way to backup everything until someone unlocks the boot loader.
Click to expand...
Click to collapse
Well, if it's any help to you all I can tell you is it doesn't appear to get any worse.
Yes it's there and more prominant when it gets hotter but it doesn't appear to be spreading or going darker.
At the moment I am still living with it.

Yellow spot on Display

Hi,
did anybody has this? (see Picture)
Its on the bottom of the screen. I just noticed it while browsing a website in landscape mode.

That may be glue. And I hope it is not a similar problem OnePlus One owners are facing.

pulsarvp said:
That may be glue.
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Click to collapse
Hm, but where? Obviously not on the front Between the Glas and the Display itself?
But,i will check this again when the phone gets warm....

This happens to LCD panels, it could be a one off due to heat etc, or it could be the sign of a faulty panel.

whopper_g said:
Hm, but where? Obviously not on the front Between the Glas and the Display itself?
But,i will check this again when the phone gets warm....
Click to expand...
Click to collapse
If it is glue, it cam be solved, by putting the phone under UV light or under the sun for some time, and it will go away. Google it.
If this does not solve your problem, look for a replacement.

pulsarvp said:
If it is glue, it cam be solved, by putting the phone under UV light or under the sun for some time, and it will go away. Google it.
If this does not solve your problem, look for a replacement.
Click to expand...
Click to collapse
Sound plausible.
Will try it today. Thanks for the Tipp!!!
Cheers

hi did you ever get this problem fix because i having the same problem with my g3 please help

ronqaldflow said:
hi did you ever get this problem fix because i having the same problem with my g3 please help
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Click to collapse
No i didnt Need to. It just disappeard in ist own.
Die you check all previous posts? There are some good tipps you could try...

thx but i looked every where i cant find any other related post and can please tell me like how many day it took to disappeard thx

ronqaldflow said:
thx but i looked every where i cant find any other related post and can please tell me like how many day it took to disappeard thx
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Click to collapse
Hm. A couple of days I think. But I can't tell you exactly. It just disappeard after a while.

I'm pleased yours disappeared. Mine which is identical in both the place and shape has been on my G3 since I got it back in July.
It still gets darker the longer you have heat build up on the screen and when it's cooled down its faint again.

i dont have the same luck as you guys mine are getting bigger and darker i think i have a bad lcd DAMN i really love this phone.

Same issue here. Same color, same location, same size. Mine is invisible when the phone is cool. But when the phone heats up, the yellow is very visible.

Sorry guys, I forgot to come back here with an update.
Mine eventually disappeared last week after nearly 3 months.
I believe it is the glue.
Someone told me to try leaving the phone under UV lighting. I left mine in direct sunlight for when it was not being used. Seemed to cure it in a few days.

yellow spot all of a sudden!
I've updated my phone to lollipop v20e a couple of days ago. Today I noticed this little yellow spot in my phone. Coincidence or not I began to use NFC TAGS early this morning, can this be related using the NFC TAGS and having this function enabled?

yellow screen marks
I bought my LG G3 on the 20/07/14 and after 5 months of use I have a long yellow thick line across the top left of the screen. What makes this even more concerning is my cousin bought the same handset a week before me and his now also has a thick yellow line on the screen. There is nothing you can do to get rid of it and it is more pronounced against a white background.Looks more like screen burn. Both my cousin and I have contacted LG and we are having to send our handsets to them for repair.
I have never experienced this issue with any other handset i have owned. I was unhappy that i had the issue but even more pi$$ed off that my cousin has the same thing happening which tells me either it was a huge coincidence or that these things are not fit for purpose and more and more will be going wrong in the near future.
My handset has been well cared for and never dropped. I am a moderate user so this was even more of a surprise. While the LG is getting repaired I am using my Sony z2 work phone as my personal for now and I don't think I will be swapping back when I get my LG back.
Good luck to anyone who has this issue. My concern is the same thing will happen again and then it will be my problem as it will be outside of warranty.
Juan

i have it too in the up-right corner of the screen and it doesn't disappear... it just get darker with hot screen and softens when it cools down

Left-top corner
I also experiencing this issue for 2 months now. its a strip. and its getting longer day by day. once i tried screen burn app and 8 hours continuously screen on resulted in heated display. then, when i press that line temporary it disappears. so obviously its the glue. i'll try the direct sunlight thing. hope it'll resolve this case. it's really annoying
Thanks for the tips :fingers-crossed:

manups4e said:
i have it too in the up-right corner of the screen and it doesn't disappear... it just get darker with hot screen and softens when it cools down
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Click to collapse
After 6-7 months of usage, same thing, in same place (upper right corner, don't dissapear - only getting bigger and darker on hot screen).
Took my phone to local warranty service, and after 1 week got call from this service - they told me, that service is REJECTED, because phone had physical damage! (WTF?!?!?!?! i haven't dropped it, and there is no crack's/spots of damage on phone!).
After telling them all this, and proposed that it may be glue, or faulty LCD/Overheat - they told me that LCD have crack from back side (?!?!?!LOL!?!?!?!).
Now i'm stuck deep in *ss, and don't know even what to do....
Anyone of you got solution to this problem?
Maybe contacting LG representives directly will help to solve this case?
10x.

help!!! direct sunlight?? kindly put the instructions pls

Screen problems

So I've been having some issues with my G3 and have been searching around with little luck. Does anyone else have these issues?
When I use my touchscreen, I can see distortion from the pressure placed onto the lcd screen. I'm not pressing hard on the screen at all.
Also, I've seen some people write about being able to see the digitizer in the background of their screens. Is this common on all G3's? It's very noticeable on mine and is really bothering me...
Also, this is my second G3. The first had a perfect screen (without noticeable digitizer), but had a VERY sensitive touchscreen (also viewable distortion from just normal swiping). My phone came from BestBuy and the only store with a white one in stock is 40 miles away from me. All the other BestBuy stores that are close to me all have black in stock. I know it sounds dumb, but are the problems I mentioned isolated to the white models only? So far both the white G3s I've had are having these problems...

Don't have either of those issues, but mine is a Best Buy purchased black version (AT&T)
Don't see how the color of the phone would have anything to do with this, doubt there is a difference in production. Good luck.

t1m1t said:
So I've been having some issues with my G3 and have been searching around with little luck. Does anyone else have these issues?
When I use my touchscreen, I can see distortion from the pressure placed onto the lcd screen. I'm not pressing hard on the screen at all.
Also, I've seen some people write about being able to see the digitizer in the background of their screens. Is this common on all G3's? It's very noticeable on mine and is really bothering me...
Also, this is my second G3. The first had a perfect screen (without noticeable digitizer), but had a VERY sensitive touchscreen (also viewable distortion from just normal swiping). My phone came from BestBuy and the only store with a white one in stock is 40 miles away from me. All the other BestBuy stores that are close to me all have black in stock. I know it sounds dumb, but are the problems I mentioned isolated to the white models only? So far both the white G3s I've had are having these problems...
Click to expand...
Click to collapse
I owned a g3 for a month and my lcd distorted with even a light touch as well. I also messed with one at best buy and it had the same problem!! Shame LG, this phone just about pulled me away from my s5!

R.I.P my moto 360(10 days old)

Just got my 360 two weeks ago.
Everything works fine for me.
4 days ago, when I was walking in the mall.
Suddenly my wrist with 360 hit the wall by accident, but I didn't feel the impact was so big.
But when I looked at my 360 which only showed few stripes since then.
I was not able to fix it by myself and nor can the local phone repair guys.
So I have no way to order the second one.
Please, beware of sudden impact upon your precious 360.

I also don't recommend wearing it while cutting the grass and using a trimmer. I liked being able to control my music on my wrist while working in the yard until a rock from the trimmer hit my g watch and cracked the screen.

Hmm, this is why I got myself a Spigen Glass Screen Protector for the Moto 360. I don't trust myself, better safe than sorry.

I remember the last watch i actually tried to wear day to day was a Star Trek Watch in late 90's. I had just put my Tigger watch down due to battery problems (replacement batteries kept dying withing a week). First day wearing it I got home from work and looked down. Glass is cracked. Still have it. Cracked glass and all. I am more conscious about something on my wrist now that I started wearing the 360. I stopped my self from reaching under the car seat to pick something up. Hopefully I can keep it out of harms way for a while.

You can push on the bottom left or right edges and see the screen change colors... I'm guessing OP didn't break the glass but actually damaged the components underneath... I don't think any kind of protector would have helped.

i would imagine you shouldnt be able to hit the watch hard enough to cause dmg and not break the screen. id send it in and say you dont know how it got like that..
they might charge you to fix it, or they might just replace it for free.. id still try.

matika said:
But when I looked at my 360 which only showed few stripes since then.
I was not able to fix it by myself and nor can the local phone repair guys.
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Click to collapse
Are you saying that the display cracked/shattered? Or, are you saying that it's just displaying a static, garbled image, but the glass is otherwise fine?
Here's why that matters. If the glass is not cracked, it MAY fall under warranty repair, because it's a solid state device, and such a small impact would not have jarred something internally unless it was poorly assembled (mistakes happen). If the glass is cracked, Motorola gives one free screen replacement on their phones during the 1 year warranty period. So, it's worth calling them to see if it applies to their watches as well.
Give it a shot.

I wouldn't be surprised if the connector for the display didn't pop out enough to
loose some of their data lines/clock, but still have power, that would explain the lines on your display.
If only it was easy to take the watch a part.....

Dark stripe with low brightness

Hi,
I bought recently a new Samsung galaxy tab s4 and the first time I watched a movie laying on bed with the lights off (low screen brightness), I noticed a dark stripe on the screen...
https://m.youtube.com/watch?v=TqcpX6g0ciE
Well... Is this normal? I guess it's not. Should I return it?
Thanks!

I have this too on my Samsung Note 4. It is a common defect of AMOLED displays, where the temperature and luminance degrades the pixels over time, increasing the probability for burn-in.
You can try to find which app caused this, by matching up the dark area with the app contents. For me it was YouTube and 8 Ball Pool that I was using for long periods at full brightness --- when playing a fullscreen video or game, the screen will NOT turn off. I kept forgetting this, and went to the bathroom or kitchen leaving the screen on!
Did you buy it second hand, used? The previous owner or you may have likely used full brightness and showing a static image for long periods.
There is nothing you can do to fix it. The S4 is still a new flagship model so you may be able to get a replacement.

Well... I bought the tablet two months ago, brand new, and I have barely used it. Like... twice a week or so.
My sister has the same model, used it a lot more and it hasn't developed dark stripes.
I cannot find a match except, maybe, the Google search bar. I guess I will try to get it returned. I cannot accept this on a 500€ tablet. Should I know this before hand, I'd bought a Huawei tablet for half the price.
Or maybe I'm overreacting and I simply got a defective unit.

Mokisamsung said:
Well... I bought the tablet two months ago, brand new, and I have barely used it. Like... twice a week or so.
My sister has the same model, used it a lot more and it hasn't developed dark stripes.
I cannot find a match except, maybe, the Google search bar. I guess I will try to get it returned. I cannot accept this on a 500€ tablet. Should I know this before hand, I'd bought a Huawei tablet for half the price.
Or maybe I'm overreacting and I simply got a defective unit.
Click to expand...
Click to collapse
Can you post the image you used ? So i can try on my 10 month old Tab S4, to see if i get the same issue as yours!

N1NJATH3ORY said:
Can you post the image you used ? So i can try on my 10 month old Tab S4, to see if i get the same issue as yours!
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Click to collapse
Hi. Sorry. I've been offline lately. Here is the test image: https://ibb.co/F3VjHSh
I'm going to return the tablet to the store to see what can be done.

Mokisamsung said:
Hi. Sorry. I've been offline lately. Here is the test image: https://ibb.co/F3VjHSh
I'm going to return the tablet to the store to see what can be done.
Click to expand...
Click to collapse
Thanks what was your brightness set at ? Man in the video link you posted the text at the bottom looked crazy bright ? On mine it looks fine please note i did move the image like you did my brightness is set at dead center on the second icon so about 25% or 30% ish (im guessing)
Also i set the brightness half way, and i do not get that black bar!

I had the same problem on the tab S3. Samsung text said it was a known issue, affecting about 30% of all screens. It is replaceable under warranty. Eventual getting through the first round of tech support, ask for support team to handle your issue. My tab S4 had the same issue, but it wasn't as noticeable. I accidentally folded into a fold-up couch and demolished it, whenever I got a replacement under AT&T insurance policy, the tablet I got had a perfect screen! I'm taking has best care of it as I possibly can, as it is literally the first perfect screen I've seen on the S Series tablets. It may be frustrating to deal with the 5 to 10 day turnaround time, but as an artist who actually works on Gray backgrounds quite often it was worth the effort.

N1NJATH3ORY said:
Thanks what was your brightness set at ? Man in the video link you posted the text at the bottom looked crazy bright ? On mine it looks fine please note i did move the image like you did my brightness is set at dead center on the second icon so about 25% or 30% ish (im guessing)
Also i set the brightness half way, and i do not get that black bar!
Click to expand...
Click to collapse
Thank you for testing this on your tablet. Actually, the overall brightness was about 15-20%. But that was enough for a dark/dim room.
Orbital_Logic said:
I had the same problem on the tab S3. Samsung text said it was a known issue, affecting about 30% of all screens.
Click to expand...
Click to collapse
Oh, do you have any references for this?
Ouch. I can feel the pain of the couch event.

Well, my tablet came today from the tech support... They wiped the memory and cleaned some greasy fingerprint marks.
But they did not solve the problem. I guess they even tried to find out what was wrong.
I'm starting to be unhappy with Samsung...

Mokisamsung said:
Thank you for testing this on your tablet. Actually, the overall brightness was about 15-20%. But that was enough for a dark/dim room.
Oh, do you have any references for this?
Ouch. I can feel the pain of the couch event.
Click to expand...
Click to collapse
No direct reference as it was a tech I was speaking with on the phone. Just ask specifically to be forwarded to support team. Then you will only be speaking with one service rep, and they will be in direct contact with the tech that handles your tablet. They can even ensure it goes to the repair center closest to you.

Well... I'm feeling like this story needs an end.
I actually send the tablet to the repair center and they changed the screen. The lady at the store were I purchased the tablet told me that the problem was a loose flex cable inside the tablet, but... Who really knows? The repair sheet doesn't mention that.
Anyway, the tablet is better now, but not 100%... It still shows a slight darkening towards a corner of the screen, barely noticeable under normal circumstances but that does indeed shows with test images. The good thing is that this is not a dark band anymore.
Thanks to everyone that participated in this thread